S & S Custom Sign Company | Lighting & Electrical Contractors in Peoria
Used these guys before and really didn't have an issue. Besides the bill came and they tried charging me for something the tech didn't even do. I called and of course they had to verify with the tech then the bill was adjusted. This time I called because I have a large lighted sign that I needed help with. A tornado came through our town and it pulled the sign away from the building and left bare exposed wires out of the conduit. The lady that answered said she would call back with when they could come. After no call back, I called a 2nd time and was told the same thing. She called back to say that she could send a guy but it would be a $500 charge just to come! When I asked why it was over FOUR TIMES the amount she told me the 1st time I called, her response was: because they had to pull a guy off of a job far away. I said WOW, I never once said I was in a hurry but was simply asking when they could make it since nobody bothered to call me back. When I expressed how shocked I was at price gouging a business, she said she could go back to the owner and tell them how I felt. I said you sure should go back to the owner and tell him he should be ASHAMED of price gouging a fellow business owner! BEWARE! I read the other reviews before making this one and don't need some generic response or apology nor do I plan on removing my review. They did enough by attempting to price gouge me to begin with. Called another sign place called Yesco Sign & Lighting and the guy couldn't believe the price gouging! Said he would be happy to fix my sign at NORMAL prices.