First impressions of the company and customer service is 5 star! The LZR Pro is pleasantly more powerful and more beautiful than I thought. This bike makes me feel like I have super powers but still putting in plenty of cardio! Very happy I found those guys before pulling straws with some weirdly named Chinese companies. The boxes arrived to the east coast in 6 days. Have not tested the 500w version yet as I’m waiting to swap the color after ordering the wrong one by mistake.
Nov 27, 2023
Amazing bikes and the best team ever. I ordered my first RCR (yes, I have too because I love them so much) and I couldn't be happier. The bikes are built like a tank and are SO fun to ride and customize them. You can't even compare Onyx with any other major e-bike brand out there. It's night and day! Love my Onyx bikes and the community.
Nov 21, 2023
Fraudulent Misrepresentation with Intent to Defraud. DO NOT do business with Onyx Motorbikes. Read-on, you will save yourself time, effort, energy, stress, and money. I placed an order and paid-in-full $4,649 on August 1, 2023 for an Onyx RCR bike. Prior to placing the order, I asked about availability and delivery date. “Jeff” (who only communicates via text) stated in writing…here is his text, verbatim: “ETA is about 3-4 weeks currently most likely much sooner. Tax is automatically calculated at checkout depending on your billing/shipping info”. Well, that turned out to be a recklessly false statement, intentionally meant to induce me into making a purchase, which they knew they could not deliver on. One month later, I inquired about my bike delivery. “Jeff”, the same employee who stated "3-4 weeks", comes up with another dubious lie. The verbatim text: “on average builds right now can take 30 - 60 days. right now we're shipping out bikes to people that ordered early June. I'd estimate your bike will probably be ready sometime in Sept.” Well, September came and went...and so did October. On Friday, November 17, 2023, I was sent an actual email stating the following, verbatim: "Hey, it’s Jeff from ONYX Motorbikes. RCR shipments are going out in waves, with the current estimated shipping dates below: July / August orders - start shipping in late Dec. / early Jan.” Wait a minute...I ordered on Aug 1st, you told me 3-4 weeks, and now you are telling me that the 3-4 WEEKS has turned into 5-6 MONTHS. I told them to cancel my order, and a "manager" named Steve texted and told me that if I cancel, I have to pay a penalty fee of $2,500. Unacceptable. You cannot lie to a consumer, take their money, and expect to stay in business when you do not deliver as agreed upon. There is a legal premise called "False Promise" which negates the cancellation policy of ONYX Motorbikes. Why? 1) They intentionally made a promise which I reasonably relied upon to make the purchase. 2) Their promise was material to the sale. 3) They never intended to deliver the bike to me in 3-4 weeks. 4) They did not perform on their promise, which harms me, the consumer. So, if you are in the same position as me, which I suspect many folks are...I recommend the following. Dispute the transaction with your credit card company. In my case, they can fight with the attorneys at Goldman Sachs Bank. I am done with them. A company cannot generate operating revenue based on misrepresentation. Clearly, this scenario is their modus operandi, based on other Google Reviews I am now reading. Please, do not make the same mistake I made. There are plenty of honest companies out there. I suggest you purchase your bike from one of them.
Nov 18, 2023
I couldn't be happier with this badass bike. I've had it for some months now, have put a good amount of miles on it, and it keeps ripping. Every person I've let ride it starts smiling and laughing. Not only is the product good but the customer service is fantastic.The most kind, helpful, and professional customer service I've experienced in my life. I highly recommend purchasing and Onyx if you want a badass ebike that rips.
Nov 09, 2023
Jeff was very patient and helpful. i’m very impressed that ONYX has taken an effort to reach out and help me make my bike functional. Is disappointing, however, after 2500 miles, dealing with the failure of your throttle/power button and now the failure of your alarm which I rarely use. also, the failure of multiple soldering sites on the side panel. No modifications, significant falls and never off-road riding.
Nov 07, 2023
Stellar customer support. I highly recommend Onyx Motorbikes for their high quality bikes and great customer service.
Nov 01, 2023
Jeff is the best. Incredibly fast customer support, Very helpful and flexible with payment help. I found this company because of their product, I'm buying from this company because of their people :)
Oct 24, 2023
ONYX is AMAZING. My bike is incredible and after 2 yrs I made a mistake and broke the plug for the battery. Customer service not only did not make me feel like an idiot for breaking and tell me my only recourse was a new battery, but helped me find the part on AMZN and how to do the simple fix. I will ONLY by ONYX and because of this can't wait to buy my next bike from them and also am going to ensure my brother buys from the. Wow.
Oct 18, 2023
The bike is good quality, mega fun, they pick up the phone every time I call and are always happy to help and give advice, if needed.
Oct 17, 2023
Great information knowledge of how to go about diagnosis of my onyx rcr issue
Oct 10, 2023
King was quick and efficient! I’m very happy with the adjustments he made to my Onyx RCR.
Oct 09, 2023
Had some repairs that needed to be handled, the staff here is always on point. They gave me all the parts I needed for my onyx rcr and were happy to do the necessary repairs. It's always good to have the onyx family in the neighborhood.
Oct 03, 2023
Fast and experienced customer service
Sep 20, 2023
Once my build was finally completed and delivered, I was thrilled. The customer service is outstanding. I was able to change out the front fender with a quick text message confirmation well after my order was placed. They also allowed me to test ride the vehicles at the shop; which helped me realize the difference between the shorty and standard size. I highly recommend this for a city cruiser. I could not be more pleased..now it’s time to add storage and a speaker!
Sep 20, 2023
Sep 19, 2023
Great service, phenomenal bike!
Sep 11, 2023
Jeff at onyx motorbikes help me find what I needed 🙏 had no issues. Exited to get back on the trails on my LZR🙌👊
Aug 31, 2023
We have purchased a CTY2 and now the RCR Standard Street for my wife and I.! We love them so far! Thank you guys!A+
Aug 29, 2023
I absolutely love ONYX. Been following them since before they were a company, but a small team led by Tim. Myself along with other donaters helped them reach their crowd funding goal on IndiGoGo back in 2018. They had many setbacks but still within a year it was real and they were shipping their first generation of bikes to about 100-200 people. Their bikes are the real deal. They have their own frame factory and battery factory here in the U.S. The prototype or first version I received helped me get to work and back and did a great job for 2 years and 5,000 miles. I loved it so much and decided to buy their more refined version in 2021 (with their new bigger battery). I now have 9,000 miles on it!!! It was now time for a new battery which is the biggest and most important part of bike. I'm getting so much more range! Thanks Jeff for keeping me informed and helping it arrive promptly from the west coast to the east. Best electric bikes. You can't get any more quality and power for the price they offer!
Aug 24, 2023
Excellent service. Best communication with staff. Very easy and quick to solve my problems with my bike. Love Onyx bike and all staff from customer service.
Thanks and 5 star for all Onyx Team.
Aug 24, 2023
Great customer service experience with Julian. He answered all of my questions and made me feel very comfortable with my new purchase of an ONYX CTY 2. I can't wait to get it 😃
Aug 19, 2023
ONYX is a joke, once you buy the bike get ready for electrical issues and NO call back or assistance from ONYX (FACT)!! Do not buy E-Bikes from this company. You will thank me later..
Jun 29, 2023
Honestly could not be happier with my purchase of my onyx rcr. Hands down best bike out there. Also awesome customer service from the onyx team. Don’t buy a cheap bike where once you have problems or need replacement parts you can’t find it. With onyx every piece is replaceable and you will get compliments left and right when riding . I wake up at 5am everyday just to get a few hours in before work. I love this thing.
Jun 28, 2023
I have an older model ONYX RCR and had a small piece break (rear brake switch). Couldn't find an exact replacement online to order so contacted Onyx over chat on their website. They contacted me via cell phone within the hour, I exchanged some pictures of the broken piece on my bike and they were able to locate one and didn't charge me for the switch. All resolved within a day. Excellent customer service that I really appreciate! As for the bike - well it's everything they claim. Fast, fun, stable and a blast to ride. Highly recommend the brand and it's great to have service there when you need it!
Jun 23, 2023
Very nice helpful people if you have a problem about anything they’ll do their absolute best I guarantee it
Jun 07, 2023
They lie to get you to buy the bikes by saying they are available when they know they aren't or they don't have the batteries. Now i have to wait 2 months to get my bike and they won't let you cancel your order or they charge you $2500 for nothing wow!.If i knew i would not do business with them. Unprofessional buyer beware Sounds like a scam. I would buy a bike elsewhere.
May 18, 2023
Great company, great product!
Apr 26, 2023
Love my bike!! Recently had a problem that Onyx resolved super fast and easy. Great group of people doing great things .
Apr 24, 2023
Amazing customer service!!
Apr 21, 2023
Quick responses, quick action, smooth transaction
Apr 18, 2023
Apr 04, 2023
Never do business with this company as a dealer. They continually put their products on sale and undercut the dealer cost. When your supplier is the competition, you have a problem.
Apr 02, 2023
I've recently experienced one of the best customer service ever with this amazing Crew ! Unbelievable , and they actually put and consider the customer first .. I really cannot say enough about them all . As being my second RCR and my many inquiries they always come through.. Wish I could ride along their vision and adventure as I'm truly a believer because of their customer service support and actually call me with what can we do for you and also suggested ideas ! I appreciate the expertise and especially the OUTSTANDING CUSTOMER SERVICE AND SUPPORT in which I've never seen before in any company ! Thanku Onyx!! Always feel comfortable in my interactions and purchases from the Team ! Gene Watson
Cannot wait for my new dream bike to arrive !! Ride On ! Rochester NY
Team Kitty Heart Watson
Mar 31, 2023
Great customer service, super fast getting the help I needed
Mar 13, 2023
I owned a CTY2 for 1 year before it got stolen. I re-purchaed the same CTY2 because it's honestly just that great! I test drove multiple superior e-bike but the RCR and CTY2 takes the cake. Very high quality builds, you can't even notice the welds (good job to your welders!). The whole staff is always curious and helpful, great support from the team.
The RCR is a bit too fast for me, the CTY2 is just the right speed for me, i am small person and it's loght enough to navigate and feels super sturdy on the streets. Highly recommend this company to all!.
Mar 10, 2023
Extremely helpful, caring customer service. Great Company!
Mar 08, 2023
Bike is so much fun to ride! It has some absurd pep to it and the community is very helpful. Same goes with their customer service! Any time I’ve had questions they have answered very very quickly.. like Amazon response quick!
Mar 03, 2023
I love my Onyx RCR! It's a beast!! Customer service is awesome.
Feb 21, 2023
Smooth and Quickly with the request. 🙏🏻
Rafael A. Bordonada R.
Feb 21, 2023
Very helpful and quick to respond.
Feb 21, 2023
The Onyx RCR alone is amazing!! The company is great and their staff members are very helpful when I need to work on the bike. They’ve assisted me via message after I crashed my bike and have been trying to repair it. With their help, it’s up and running again and I use it for my daily commute to work. They update their parts, so when I need something replaced and something seems off, they help you troubleshoot the problem. The newer parts I received is slightly tweaked to make the bike better or adjust flaws that the bike may have. Just replacing a few parts makes the bike feel brand new again! Thanks ONYX!!! Stay Amazing!!! Aloha!!!
Feb 19, 2023
Feb 16, 2023
Ordered my ONYX back in November 2021, and the shipping process was super easy. The ONYX team is very responsive and helpful. Currently I was buying parts and noticed the shipping seemed a bit off, I contacted customer support and Ivan from Onyx responded within a few minutes! He fixed the shipping error and called to explain a question I had. This is the only e-bike company that has responded to me quickly and with helpful information! I highly recommend Onyx Motorbikes.
Jan 26, 2023
Quickly responded to a fuse issue, excellent customer service!
Jan 24, 2023
Great company and excellent customer service!
Jan 24, 2023
Friendly service and quick responses. Quality bikes as well. Thank you onyx motorbikes! 🤙
Jan 19, 2023
Awesome experience with Onyx Motorbikes! I was looking for spare parts not found in their online catalog, so I decided to contact them. They reached out to me the next morning and was able to purchase the items I needed. Highly recommend them and their customer service team is outstanding!
Jan 14, 2023
I’ve had my ONYX CTY2 for about five months now…It’s the best investment I’ve ever made amid these soaring gas prices. I’ve gone about 2000 miles all around Los Angeles with it and haven’t had any issues with cops or keeping up with traffic. People constantly compliment the bike and stare in awe as I soar away into the sunset. The couple small issues I’ve run into were quickly addressed by their support staff. Big shout out to Jeff!
Jan 13, 2023
Have been super helpful understanding. Overall a great company. Very accessible and great customer service.
Jan 13, 2023
Hands down the best e-bike builders & customer service in the country. Any question & request gets answered in minutes with thorough thought & consideration.
Jan 12, 2023
Easy to work with good customer service
Jan 07, 2023
I’m an OG owner from back in the Indiegogo days, and had my first accident when a car merged into me while riding. Brought the bike in and got some exceptional service:
- They tuned it up great
- Got it in and out super fast
- Fully charged the battery as a courtesy
- Helped me load it into my car
Couldn’t ask for anything more. Happy to be part of the Onyx family.
Jan 05, 2023
I got on my hands a ONYX RCR motor and controller. Thanks to the ONYX team I was able to complete my project.
Jan 04, 2023
Amazing customer service! Shout out to Nathan and Alex for always keeping it real and going out of their way to help me out!
Dec 23, 2022
So far their customer service has been great. Ordered a RCR a few weeks ago. Can't wait to receive it. Great bike so far, customer service has been great! The more I ride my Onyx, the more I love it! Definitely worth it.
Dec 21, 2022
Very nice sales help, can't wait to get the bike. Been looking at the ad's and watching YouTube videos for three years before I ordered it.
Dec 19, 2022
Great costumer service with people that understand about the subject. After so much investigation this is definitely the best Motorbike out there for the price. Is build to last. The performance is incredible. Stronger front light in comparación with other Ebikes in this price range. Easy to keep up with the cars if necessary. All In one package.
Dec 16, 2022
Too ugly and expensive anyone who says there not is crazy
Dec 09, 2022
Nov 30, 2022
Ivan and the team at ONYX Motorbikes are great! No high pressure talks and extremely professional and helpful service. When I asked Ivan for assistance in helping make me to make my bike street legal with the necessary accessories, he was more than happy to help and had excellent advise and suggestions. When I was ready to buy, Ivan explained all the payment options available. I am really looking forward to receiving my ONYX motorbike!
Nov 26, 2022
I must say the customer service is top notch. I have never experienced such a great and personal experience. Mahalo nui loa! Aloha. 🤙🏼
Nov 20, 2022
I am SO happy, excited, stoked, thrilled, elated, grateful, pleased, “D, all of the above” and then some, with my CTY2 ONYX Motorbike and the ONYX staff!! Every person I spoke with at this company was lovely. Jeff in particular went above and beyond to ensure my transaction happened, and was a smooth process in doing so.
I had been scouring the internet for an ebike for some time prior to making this purchase … I do not have a car so I was looking for a new source of transportation as my Onewheel, which I also love, is rough on my hips using as often as I did. I eventually purchased a fairly cheap ebike from Amazon before cancelling and taking the plunge on the CTY2. My BF has the RCR version so I was aware of the company previously and had knowledge of their craftsmanship but cost was a serious factor. Between the ability to finance the bike, the overall quality, and the fact that it’s a “ma and pa” USA company, I concluded this was the best option for me. Almost a month later, no regrets. It’s so much fun, easy to use, aesthetically gorgeous, and has all the “cool kid vibes” my 33yo self could ever hope to rep.
Thank you Jeff and the ONYX team for helping me make this happen. I’ve been touting the bike and company since we’ve initiated contact, and will continue to. <3
Nov 14, 2022
Onyx customer service is top notch ! Ivan is the man ! He helped me answer all the questions I have about changing parts on my onyx cty 2. I appreciate you man !
Nov 13, 2022
Our experience dealing with Onyx and their customer service department has been top-notch! We had a few issues with our CTY2, and they bent over backwards to make it right. Shout out to Jeff for taking care of us!
Nov 12, 2022
excellent customer service AND these bike are sweet!
J “Jay” S
Nov 11, 2022
Love them, and I love my Onyx RCR. Haven't been happier with a company. The customer support has been super helpful with all my questions, sometimes it takes a minute for the initial response, but once they do respond, they are very fast at answering questions and helping you out. Shipping was and has been fast, The bike it's self is quality and most important it's fun as #@$!
Nov 11, 2022
I appreciate not being treated like car mechanics treat women. I do a lot of my own mechanics on my car, motorcycle, and now my Onyx. Jeff and Curtis took their time and made sure I got the right part to make things run again. Also, they explained details about the part. Thank you!
El Segundo location is always a amazing experience.
Nov 11, 2022
Ivan in sales was Great! I asked for him he came right out sent a invoice paid he went and retrieve the parts and I was on my way out. The staff at ONYX are superb just standing there they ask if I needed assistance while Ivan did his thing getting me taken care of. I would buy and refer friends to buy Onyx out of the ebikes..
Thanks for the prompt service.
Nov 11, 2022
Best Customer Service! No Cap! And they’re actually Dope individuals! Love Them and my RCR 41Ah. Get The 41ah. Don’t ever Play ya self.
Nov 11, 2022
Very personalized experience! Felt like buying a bike from a buddy.
Happy to buy something made in the USA.
Nov 10, 2022
Nov 10, 2022
Love Onyx Motorbikes, from the RCR to the CTY2, and great customer service, had an issue and Jeff was quickly able to steer me in the right direction.
Nov 08, 2022
The people of onxy took care of me they were helpful and friendly my bike I ordered was delivered today 11/7/22 it was easy to assemble took it out for it's first ride and was smiling the whole time I am definitely impressed by this bike and will probably buy the RCR next .
Nov 08, 2022
What a ride! These motorbikes are an absolute blast!
Nov 07, 2022
Jeff from Onyx has always been extremely attentive and helpful. I visited their factory to test ride and from that moment on, I’ve always felt in good hands with the service here. Good people and these bikes are fun as hell to ride. I own the CTY2 and have been bit hard by the eBike bug. Love Onyx!
Nov 07, 2022
You have an awesome team at onyx!!!!!
Nov 03, 2022
I had heard that Onyx provided good customer service, but I actually got to experience that when I put in a recent order. I had a great experience when purchasing merchandise. Items I ordered were shipped out promptly, they provided Excellent response time to the inquires I sent them, and their staff was very friendly.
Nov 02, 2022
Great experience very friendly and helpful. In this new age of ebikes there are so many options but with my experience there is very little support for so many of them.
It’s nice to be able to call and get support or come down to the shop and see all the new products. I will definitely recommend onyx motorbikes to people I know.
Thanks David K
Oct 31, 2022
Oct 31, 2022
Or been an absolute pleasure doing business with these guys. I recently changed banks and it was a nightmare for me to get to my assets. They were very patient and worked with me to get me going with my bike. I just want to say thank you to the guys at ONYX. I can’t wait for my new ride!
Sep 19, 2022
I've had my Onyx RCR for a Year and half now, and let me tell you that it has been a blast. I customize it to my taste and I love it. I have so many compliments whenever I ride this bike. This is one of my favorite investment I've made. I haven't drive my car for over 3 months now so no gas issues when gas is sky high. I will recommend go to on it motorbike and get yourself one. They have a lot of cool specialists and the
young lady Léa is amazing and will take care of you. She is amazing 🤩
Sep 19, 2022
I went in curious about getting a bike and even though I decided against it for now, I had to write a review about the customer service I received while I was there. Everyone was extremely welcoming and friendly but Lea was the goat. She guided me through the process and answered all of my questions with a smile on her face. Also, she has the cutest dog ever running around the warehouse haha. When I finally to decide to invest in a bike, I'm definitely coming back to Onyx.
Sep 18, 2022
Sep 18, 2022
Sep 18, 2022
I thought the bike had a cool design but it doesn’t live up to its reputation. Seams to be false advertising as well. It is assembled with foreign parts / components and the range is quite a bit shorter than what is advertised.
Aug 04, 2022
Quality customer service and the technicians are always happy to assist with any questions!
Aug 04, 2022
Literally the best part of my days are often riding this beast to work. Awesome design, amazing customer service (<3 you Lea), flies up hills and has the battery to reliably get you back home. Plus, gas sucks. Ride this bike long enough and it'll eventually pay for itself
Aug 01, 2022
Probably THE coolest company in the Ebike scene right now!! Great customer service and the delivery experience was perfect! The way they shipped the bike and put it together is impressive. I did a lot of research and for the price, quality aesthetics and specs, you can’t beat it. The cty 2 is literally my dream ebike 💪 keep rolling guys
Jun 28, 2022
Super grateful and thankful for Nathan and Mike, they delivered amazing service and were incredibly thorough. The attention to detail shows, I highly recommend!
Jun 09, 2022
These guys are super helpful and a great company. Looking forward to their success and future products.
May 31, 2022
Great place! Abbey was the best and I love the bikes. Great customer service. The bikes are made here so if there is am issue, they take care of you immediately.
Mar 08, 2022
Great place just do everything in person their website and support online is slower but in person you can do everything fast and easy
Feb 17, 2022
Excellent little shop! These guys are putting effort into their product and they encourage you to customize it and own it in a special way! They believe in right to repair and are not trying to lock their product down with computer chips like some other companies. The bike is yours to do with as you please if you buy it from these people and they will provide parts and support even tech support over the phone. Definitely recommend!
Nov 29, 2021
Promise me a discount for Cyber Monday and told me false information. They should made this an accepting. Very unfair with no invoice like promised. Also customer service is 0/10
Oct 05, 2021
The bike looks nice but I ordered a different version of the bike. It would be great to get a response to my emails.
Aug 17, 2021
Aug 10, 2021
My bike was build and ready to pick up on day 41!!!
Jun 17, 2021
Just purchased an onyx 2 months ago would set delivery date not met With response San Francisco store closed That my bike was Now in Segundo that two more weeks and would be shipped for free to find out its in a warehouse in Vegas that 2 more weeks were needed a total of one month past there set date with an almost careless response from there staff very unhappy with there perfesionalism considering $4000+ dollars 2 months in advance with them acting like it's there delivery services fault inviting me to shop in Segundo 9+ hours from here one way and if I chose to opt out I would only get back half I would shop around before considering onyx do to there management and staff because but other than that product isn't worth the Hassel
May 27, 2021
May 26, 2021
Much love and respect to the Onyx Crew! The new shop is massive! Looking forward to the first El Segundo shop ride 🏍️🏍️🏍️⚡⚡⚡🤙👍🙏
Apr 17, 2021
Mar 24, 2021
Would loooooove to get a call back. It's been 30 days and we're still waiting for a response and a charger cause the one we got with the bike, doesn't work. Poot customer service. I'm seriously looking into reporting them.
Mar 21, 2021
I am not the founder of Telsa. I made the mistake in claiming being a founder of Tesla and lying about when I got involved, but now there is a documentry about the true founders and the truth prevailed.
Jan 19, 2021
First off let me say that I love this bike! The ride is amazing! More importantly the customer service is top notch! I get very quick responses. Jackie is literally the best! Mike and the whole team are amazing! Thanks guys for the great service!
Dec 04, 2020
Bike is amazing...and that's an understatement. And the guys at the T.O warehouse, including Susan, are wonderful to deal with. I've had my bike for almost a year now and I still get inquisitive looks and questions everywhere I go. It's an exhilarating ride and a great conversation starter..
Nov 25, 2020
First time buyer. The team walked out my bike and was super helpful with walking me through all the features. They even helped load in the bike to my cargo van. Very excited to get on this thing!
Jul 15, 2020
Awesome facility. Everyone was super friendly and helpful.
Jul 08, 2020
Hello from Illinois got to love Susan ;). Thank you baby girl for all the 411 nice job look forward to doing business .
Jun 04, 2020
May 09, 2020
I love the Onyx Crew. Stopped by one day for a group ride and 3 of their crew members ( James Khatiblou (the CEO), Ken and Dusten(two amazing mechanics) jumped on my bike without me saying anything and they started tweaking my bike to perfection. I rode all the way from Baldwin Hills to their headquarters in Thousand oaks on their flagship Onyx RCR (42 miles+ inclines). Since my battery was at around half they just let me borrow another battery to continue my riding while they charged my battery for the ride back home. Big thanks to Kincaid for helping me load my bike when I bought it and for letting me rock his crazily amazing helmet. Another big thanks to the man who created this product Tim , thank you for organizing all the events and always asking for us to ride longer! This is the type of business that you want to do business with , they will take care of you for sure! Worth every penny!
Feb 23, 2020
What a great experience! Today was the day I've been waiting for for since I pulled the trigger and decided to splurge, I am so glad I did! I just picked up my bike and couldn't be happier. Got a full walkthrough and then took it for a test drive. I needed a hand lifting it onto my rack since I didn't have a ramp which they were more than willing to help with, strapped it down and drove away with a BIG smile on my face!
I had planned to ask for a full tour of the facility but admittedly, once they opened the doors and I laid eyes on my bike, I got full on tunnel vision and all I could think about was hopping on and twisting that throttle! Everyone in the shop was super friendly and took the time to introduce themselves even though they were hard at work trying to pump out more of these awesome little machines! They answered all my questions and really made the whole experience a professional yet personal one. If you are anywhere in the LA area it's a really easy to get to location, right off the 101 freeway.
Thanks again to everyone at the ONYX TO facility and to the entire ONYX Motorbikes team!!
Feb 22, 2020
Feb 21, 2020
I took my bike to this new location to get my turn signals installed and it was great. Not only did they install my turn signals, they also fixed a few other things: the wood cover fix, the wiring on the rear turn signals was managed very well, the hand brake tip covers, the added strap to secure the main power cable. Just a great experience. Shout Out to Justin, Joel, James, and Mikala. You guys are the best.