The staff & Dr. Harsini were great, very pleasant experience however billing is a whole other story. I was billed for uncovered services by insurance, turns out those services were not billable to the patient. This was brought the the billing coordinator's attention in early February. Two weeks ago I was told I would get a check issued and I have yet to hear from them. My follow up email was not replied to and the office has not given a care to give me a follow up call. Service from the doctor and staff was great however the patient is billed for the treatment appointment upfront- then fail to reimburse in a timely matter. Less

We love everyone at that office but this last time in particular they had a new orthodontist staff member named Victoria. My son has been going there for his braces for a few years now. Victoria was super thorough and explained in detail everything that was going on with my son to me and to my son. She gave us some information that we weren't aware of prior and ways to have improvement. I hope you keep her as a permanent staff member because you can tell right away she is very professional and knows what she is doing. She made us both feel very informed and we were very happy with the interaction we had with her. Less