based on 264 reviews
Always on time, always available in a pinch and ALWAYS finishes the job with expert knowledge! Great service providers each one I have gad the privelege of working with.
I enjoy the honesty. Telling me whatโs working and getting the job done.
Will always use them for my personal home and i will always refer them to my friends and clients
Great service by a great local company!
He did a great job. He was kind and polite.
Cozy D. They always take care of business.
Very nice tech ! Glad I found them. My new ac company. Very nice customer service!
The techs were on time, professional and thoroughly explained the problem.
Very professional and detailed letting me know what was going on and what was found
Adrian Metcalf identified the problem immediately and my A/C was operating without any problems 26 minutes later.
Adrian was professional and polite. Thank you so much!
Adrian and Monty were excellent. Attentive. Did not track dirt through my home and used shoe covers. Clean and professional. You want a company to leave your home better than they found it. Thanks Cozy D.
Courteous, respectful and professional staff
Always received excellent customer service from Cozy! Always punctual & professional! Highly recommend!
Technician came out and replaced condenser fan motor at my house. He was very professional did an outstanding job! I recommend Cozy-D for all your Heating and A/C work.
Love these people. They are quick and efficient. Cozy D is a life saver. I will continue to use them on all my ac problems
Highly recommended by my plumber, I called Cozy -D. Monty came over the same day and fixed my problem with my a/c drain. Everything went smooth and the price was reasonable for the repair. I'm a very happy customer right now.
Love ya'll thanks
Adrian and Cozy D were amazing. They were upfront and transparent. Did not have to worry about being taken advantage of. They were so good we had them take care of multiple properties. Will definitely be using them again. Very professional.
Adrian is knowledgeable, patient and polite
Mom is so happy with your service today. Cozy-D arrived early to provide the estimate and early to install. She complemented the young men who work for your company. She said they were nice and kind. Your company has been a blessing to her . Thank you Cozy-D
Our family received excellent service from the receptionist to the technician. I highly recommend!
Very communicative and upfront on cost. Timely with appointment and very professional. Highly recommend.
Always keeping me COZY. For well over 20 years. THANKS COZY-D
The crew did a great job. Very professional and skill with a great attitude. I would refer them to anyone who looking for a/c service. Thanks again for the service!!
Great service very reasonable and professional
Always Cozy D
The young man explained what the issue was, explained what he did, and what he would be working on. Very professional and respectful.
Excellent service amazing job good on scheduling. Affordable prices Definitely recommended to anybody. Thank you you guys
We had a great experience with this company. They offered us a convenient appointment time, called because they were able to arrive earlier and they wanted to make sure we were available, and had the parts on the van to fix our issue. Very happy with their work.
Out of town and came home to no AC. Crystal and the team got us fixed up in less than an hour from our call ! Big thanks and the ONLY AC team I use.
I was referred to this company & the moment I spoke with the staff, I knew they were the ones. Everything discussed was taken care of and there were no hidden costs. The service was impeccable & timely. I highly recommend Cozy -D Heating & A/CC LLC!
Would recommend to anyone. Extremely easy to work with even when encountering unforeseen problems. Worked with the team on a bathroom remodel. Excellent communication and finished product. Plus their prices are hard to beat!
Our experience with Cozy D Heating & A/C was exceptional. Krystal from the front office walked us through the process and scheduled our A/C condenser replacement the very next morning. Their technicians Josh and Ricky did an outstanding job removing our 20-year-old condenser / A/C unit without damaging the concrete slab. They went into the attic to blow out the clogged water. They were punctual a... More
Our experience with Cozy D Heating & A/C was exceptional. Krystal from the front office walked us through the process and scheduled our A/C condenser replacement the very next morning. Their technicians Josh and Ricky did an outstanding job removing our 20-year-old condenser / A/C unit without damaging the concrete slab. They went into the attic to blow out the clogged water. They were punctual and attentive to detail the whole way through. Our questions were answered by showcasing their extensive knowledge. My wife and I highly recommend Cozy D Heating & A/C for any of your A/C and heating needs. Less
Weโve been Cozy customers for years! Always timely, reliable, professional and SUPER friendly!
Service was great. Arrived early then scheduled. Fix the unit in a timely manner. In and out clean up and made sure feet were cover. Let me know how much before repairs and stood by that price. Great Service.
I needed my AC fixed. I am by nature skeptical Cozy D Heating/AC are
Very professional and informative about the process and the problems.
Cozy D is fast, efficient and reasonable wouldnโt use anyone else!!!
Cozy D has always provided quality service and support for us whenever we have had an issue with our AC unit. Highly recommend!
Great service! The technicians are always professional, on time and knowledgeable. They keep you posted on arrival times via texts and will send a pic of your tech and arrival times which is a nice touch. .
Having been without A/C since 6-5 and being given differing trouble issues and far out repair times, I was referred to Cozy-D by my daughter who is a satisfied customer. I was most appreciative of the quick diagnostic appointment time. When Andrew and Monty arrived within the arranged time frame. Both men were courteous, professional, thorough, polite and empathetic. As they assessed... More
Having been without A/C since 6-5 and being given differing trouble issues and far out repair times, I was referred to Cozy-D by my daughter who is a satisfied customer. I was most appreciative of the quick diagnostic appointment time. When Andrew and Monty arrived within the arranged time frame. Both men were courteous, professional, thorough, polite and empathetic. As they assessed the issues with the thermostat and outside unit, they explained in less technical terms what was happening and not happening with the A/C. Since it was a problem solving scenario, they covered what systems and parts may be needed to get the A/C working. They did a more thorough diagnosis that the 2 other repair companies that had been out. My husband and myself that they were honest with their assessment of what was really needed and not overcharging us. I was also promptly sent estimates of the various options to fix the A/C. Andrew and Monty have come back today to continue the step by step process of repair. Andrew and Monty changed out the wiring under the house and to the outside unit. They insulated the wiring. They also put in a new circuit board. They explained what they were doing all throughout the house call. They were able to get me some air by bypassing part of the computerized system. Still some work to be done, but they are so focused and determined to find solutions to fixing my A/C. I feel confidant that they will get my A/C working like new. Less
Nothing but honest and quality service. Came out to look at my A/C because it was coming on and off. Went outside to check my a/c unit and said there was nothing wrong with the unit. Advised me to get an electrician out because something wasn't connecting with the thermostat like it should. No expensive service fee. I was very pleased and would definitely recommend them.
Great service!!
Thomas the owner was so kind to come out the same day to fix my a/c which stopped working. I had explained to Crystal who took my call that I had covid and I was struggling with a covid temperature and no A/c. It is hot in Dallas. She explained my situation and Thomas came out to help me. How nice of him to do that for me. Cozy A/c and Heating made my miserable covid experience that much better. ... More
Thomas the owner was so kind to come out the same day to fix my a/c which stopped working. I had explained to Crystal who took my call that I had covid and I was struggling with a covid temperature and no A/c. It is hot in Dallas. She explained my situation and Thomas came out to help me. How nice of him to do that for me. Cozy A/c and Heating made my miserable covid experience that much better. THANK YOU THOMAS AND CRYSTAL. I highly recommend them. Very kind people. Less
The technicians really knew what they was doing and were very professional.
Cozy-D is THE most honest, efficient, professional, and personable business with whom I've ever had the pleasure of doing business! Iโve used them for years, and now my whole family, my neighbors, and most of my friends also use them exclusively - and none of us would consider calling anyone else to service our systems! They are also absolutely honest about what it will cost to service or fix you... More
Cozy-D is THE most honest, efficient, professional, and personable business with whom I've ever had the pleasure of doing business! Iโve used them for years, and now my whole family, my neighbors, and most of my friends also use them exclusively - and none of us would consider calling anyone else to service our systems! They are also absolutely honest about what it will cost to service or fix your system, and will not โgougeโ you to their benefit. The only reason iโm posting this โrave reviewโ is because of the outstanding service iโve received from Cozy-D for years, and all the money theyโve saved me, my family and friends, over those years. Try them - you will be very glad you did!! Less
Thank you for continuing great service
Cozy - D Heating & A/C LLC has always done a great job for me. They are very professional and courteous.
Cozy D is professional, honest and friendly. They work with integrity and take responsibility if something goes wrong on their watch. I recommend them to everyone in my community and family
Service was excellent. Staff professional. I highly recommend!!!
Professional job as usual. A/C now running good as new. Great people.
Great very professional reasonable pricing and trustworthy
Great speedy repair, thanks for the quick response.
Had a local HVAC company come out and diagnose what was wrong with my air conditioner. They said that the capacitor was only holding a charge of 35 of 50 and needed to be replaced. The said they would email me the costs which they did but told me before leaving it would be $400+ ,at which time I said that was way out of line and was going to call a friend I used during my real estate days. I cal... More
Had a local HVAC company come out and diagnose what was wrong with my air conditioner. They said that the capacitor was only holding a charge of 35 of 50 and needed to be replaced. The said they would email me the costs which they did but told me before leaving it would be $400+ ,at which time I said that was way out of line and was going to call a friend I used during my real estate days. I called Thomas at Cozy -D Heat and Air and asked him if he could come take a look. I also explained my wife had breathing issues and I need it asap. Adrian came and inspected my unit in the attic and then the outdoor unit, both of these after first checking the thermostat. Adrian said the existing capacitor should have enough charge to start it but it didnโt so he gave it a boost. Got it going but was making awful noise and said a new compressor would be in order. He only charged me for a trip charge! The other guy charged $99 just to look at it and gave me an uneducated estimate of $560. and if I had let them do the job I would be out $560. Plus whatever a new compressor costs. I will be using Cozy-D for my HVAC work! Less
I have had the pleasure of utilizing Cozy-D Heating &A/C on various occasions. They are extremely knowledgeable and trustworthy. I strongly recommend them!!
The tech [Joshua] was there on time, walked in & hit the switch & outside unit came on. Checked both inside & outside unit filter. Joshua was very polite and courteous. House was cooling before they left. 2 ๐๐ up. Yes I would recommend their services.
Andrew and Martin were on time and checked everything out.
The technician was very professional and knowledgeable regarding the services that I needed. I was very pleased with the care.
I cannot say enough about Cozy- D Heating and AC. Very professional and worked to keep cost down on trouble shooting a problem with my AC. Very clean and intentional about making sure that before they the unit was cooling and that there wasnโt a trail of there being in the home, left behind. I would use them again and obviously highly recommend.
The technicians were thorough and efficient; I was very pleased with the service.
This is one of the best HVAC companies in DFW. Very responsive and great customer service. I used them to service my businesses and home and they always deliver.
Cozy D always perform outstanding service
Had issue with my A/C. Called Cozy-D, got same day service . I'm cool again.
I would recommend Cozy D to everyone. The techs are very nice and they are affordable. I had to get my unit replaced :( it was over 30 years old. I couldn't afford a new unit. They recommended a finance company and I was approved for a newer AC unit and furnace. It feels great in here and they replaced and removed the old units. Thank you Cozys
If you donโt read anything else, please understand these are amazing honorable people! They will treat you right and are ALWAYS honest! Trust is huge in the service industry and trust has never been an issue with Cozy-D! I have used Cozy-D for about 15 years. Thomas and his family not only do great work, but they are even better people! They have set up 2 brand new units in 2 houses and have alw... More
If you donโt read anything else, please understand these are amazing honorable people! They will treat you right and are ALWAYS honest! Trust is huge in the service industry and trust has never been an issue with Cozy-D! I have used Cozy-D for about 15 years. Thomas and his family not only do great work, but they are even better people! They have set up 2 brand new units in 2 houses and have always been my go to with any issues Iโve ever had. I have recommended them to many friends and family and I know everyone has always had the same experience with Coxzy-D. Less
Very timely Professional, great service
Joshua and his assistant were very professional and cleaned up after themselves beautifully.
Always professional.
I called Cozy-D to service my AC units for the summer. Thank you for great service once again!
Always on time, friendly, and efficient as well as thorough.
They have been very responsive to service request. Same day or next day. Same technician shows up each time who knows our system. Thank you!
Friendly and easy to schedule. Very punctual. Reasonable prices.
Trustworthy, knowledgeable, experienced and great customer service ! Great company!
The company was very professional, the quote was fair and their technician was very helpful in explaining the repair/install, I greatly appreciated that.
Cozy-D Heating & AC is the best! Weโve worked with them for more than 20 years. The HVAC service experience is exceptional.
Always so friendly and professional! Thanks for keeping us COZY!!!
Adrian arrived as scheduled, listened to our concerns, diagnosed and fixed the problem with our AC unit promptly. The team from the beginning to the end of the process were very professional. We will be calling them again for any future needs.
Nothing but the best from Adrian and the folks at Cozy D. They identified a few minor issues and Adrian and Ricky were on the job. They were very honest, unlike another company I had out prior. Which saved me a ton of money. If youโre looking for honesty and quality, look no further.
Reliable, timely and professional.
Cozy-D, thank you for your prompt and very affordable service. Adrian, Joshua and the other gentlemen were on time, courteous, respectful and very professional. It put me at ease to know I was getting excellent service. Also Krystal and the office staff were able to respond immediately to appointments. I also appreciate all the communication and updates via your app. Thank you, thank you, th... More
Cozy-D, thank you for your prompt and very affordable service. Adrian, Joshua and the other gentlemen were on time, courteous, respectful and very professional. It put me at ease to know I was getting excellent service. Also Krystal and the office staff were able to respond immediately to appointments. I also appreciate all the communication and updates via your app. Thank you, thank you, thank you! I highly recommend Cozy-D. Less
Joshua went above and beyond during the service to let me know what all was going on with my unit. Cody-D has always been the best when it comes to maintaining and servicing my unit!
The Tech was very professional and knowledgeable. The best customer service experience.
Great service very yr thank you ๐
As usual the blessed hands of Cozy D''s team did another great job. I LOVE how Kystle reminds us of our System Care exams every year. She is the sweetest. From 2009 to now I will always be a family member. THANKS AGAIN! GOD BLESS YOU ALL!!!!!
Outstanding communication. Courteous staff. Very knowledgeable and reasonable.
Friendly and thorough.
Very honest, thorough and professional company. Been dealing with them for awhile now since my mom told me about them. Highly recommend
I was thoroughly pleased with the technician. They were courteous and on point with their service.
On time affordable and courteous. definitely will use and refer them to others.
The absolute best service!!!
Cozy D is my go when I need AC work and Josh is awesome.
Great service!!:)
Always great communication, friendly service, and techs are patient and informative for homeowners who have questions and/or want to learn about the AC systems, etc. (source: customer for 5 years, regular service/maintenance).
Absolutely outstanding service from Cozy-D! As the manager of several venues, ensuring our air conditioning systems are running smoothly is paramount to maintaining a comfortable environment for our guests. Cozy-D has consistently exceeded our expectations in every aspect.
Very professional and great service
I love these guys! Peompt and thoroughl and the nicest guys ever! Did a great job! Thank you!!
I cannot say enough about this company. The service technician Nicolas was very professional, he corrected the problem and explained the problem to my husband and I in layman's terms, and any mess that was he made sure he cleaned it up and had me check for approval. If you are in need of a honest and professional Heating & A/C do not look any further, they deserve more than 5 stars. Thank you, fo... More
I cannot say enough about this company. The service technician Nicolas was very professional, he corrected the problem and explained the problem to my husband and I in layman's terms, and any mess that was he made sure he cleaned it up and had me check for approval. If you are in need of a honest and professional Heating & A/C do not look any further, they deserve more than 5 stars. Thank you, for a job well done. Less
Cozy D has been available for same or next day appointments every time we call. We had a concern with the last appointment, they took accountability and it was resolved quickly and professionally. There were actually 2 solutions provided that I feel were both examples of great customer service. It says a lot about the owner and company.
They were on time. Knew what the problem was and fixed it very quick.
I have been doing business with Cozy D for over 20+years. I would highly recommend themโฆ they are very dependable. The ownerโฆ his office staffโฆ and the technicians are always professional, nice, and friendly. Happy Customer!
He was a great knowledgeable young man. Thanks
๐๐พ
They are fantastic. Iโve used them a couple times now for repair and a tune up and the owner, Thomas, is the nicest guy! Very professional and will take the time with you. His office staff is incredibly nice and friendly. The tech that I recently worked with is Nick. He explained my hvac system to me and what I needed to do. Really great guy! Will continue to use them every time I have a HVAC iss... More
They are fantastic. Iโve used them a couple times now for repair and a tune up and the owner, Thomas, is the nicest guy! Very professional and will take the time with you. His office staff is incredibly nice and friendly. The tech that I recently worked with is Nick. He explained my hvac system to me and what I needed to do. Really great guy! Will continue to use them every time I have a HVAC issue. Less
I questioned something a different company told me because it seemed extremely suspicious, so-called Cozy-D Heating & A/C, for a second opinion. Mr. Santiago, from Cozy-D, did diagnose the issue, which was not what I was told before, and fixed the problem for a fair, respectable price. He also sent a quote in record time for a full replacement that was more affordable than the competitor. Give th... More
I questioned something a different company told me because it seemed extremely suspicious, so-called Cozy-D Heating & A/C, for a second opinion. Mr. Santiago, from Cozy-D, did diagnose the issue, which was not what I was told before, and fixed the problem for a fair, respectable price. He also sent a quote in record time for a full replacement that was more affordable than the competitor. Give them a chance! Less
I'm very happy and appreciative for your honesty.You all have my business โค๏ธ
The service men were very friendly and polite, he explained the problem. Gave me a price for fixing the problem. I would recommend this company. 1/19/ 24 follow up Nicolas came out and repaired my system, he is so Professional and polite, it is working fine. Thanks you.
Always consistent in their quality!
Very communicative, on time and professional. Definitely recommend. They do all my HVAC work.
Fast Response! Excellent Service!
Great works from Cozy -D put in my new unit and great customer service
The fellows where polite, knowledgeable and quick....
Professional
Professional and know what they are doing.
Had a great experience with Cozy-D Heating & A/C. Great service with affordable price!
As always, great service, wonderful staff. Merry Christmas
I think very highly of your service
I have been using these guys since 2004 or 2005! Thomas and Krystal are amazing and so down to earth. I consider them part of the family. Adrian has been out here many times and he is really just a fantastic guy. He always tries to explain to me what he is doing if I ask him in a way that doesn't sound condescending. I absolutely love this company and have recommended them to many friends.
Fast, prompt & professional. Highly recommend
I'm very pleased with Cozy-D. Adryan and Nicholas did a professional job for a reasonable pricing.
Great customer service detailed and thorough of whatโs need and why! Highly recommend 10/10!
Great experience and much more cost effective than other quotes I received. Thanks Adrian!
They are very reliable.
Excellent economic service.
Excellent and timely service by Hayden
Great Service. Would 100% recommend
The guys where great
Was very pleased with the service I received from Cozy-D. Adrian and his helper arrived on time and went to work checking my aged AC. They determined it needed Freon. They provided that and then waited to make sure the system was working well before they left. My system has been working fine again since! I would definitely recommend them!
Cozy - D Heating & AC was very prompt in responding to my call and scheduled me within 2 hours. They were very efficient and diagnosed my problem within 30 minutes. They fixed the problem and the cost was very reasonable. I will be using them in the future (hopefully not anytime soon). ๐
The service rendered was excellent by Mr Nick. He was on time. Very courteous went out of his way to protect my floors with shoe booties and even changed my batteries in the thermostat. Needless to say all I needed was a seasonal check up on the inside and outside AC units. Cozy-D makes sure you stay Cozy in this hot weather. I highly recommend this company.
System went down(HVAC/ERV) Monday afternoon. Put in a call and had a tech respond Tuesday am. System up and running just fine!
Josh is amazing
Amazing in every way!
I trust Thomas Deason and Cozy D like family. I donโt usually put my stamp of approval on service related industries but Cozy D is the best. Will happily endorse in person if you have questions.
Hayden was great, explain everything in details very satisfied. Got the A/C up and in running.
Mr. Josh is so kind and clear and professional on what we need as customers and how often. Mr. Josh works in integrity and my daughter said to him I need your service too for my family.. Now we are a new happy FAMILY !!!
Thank God for Cozy-D, Hayden was outstanding and prompt.
Appreciate the company coming out so soon. Arrived promptly and air started immediately. Thank you so much earlier another company came and the answe was two completely new units which equated to a major amount of money.
After moving into my new rent house, I contacted my landlord because the ac unit was not cooling below 80 degrees. (Sat 7/22 the high was only 93 degrees outside). When he told me this was acceptable, he gave me the number to his approved hvac company (cozy d) to come check the unit out, at my own expense if I was so concerned. I paid 140 dollars to cozy d and was told there is nothing wrong wit... More
After moving into my new rent house, I contacted my landlord because the ac unit was not cooling below 80 degrees. (Sat 7/22 the high was only 93 degrees outside). When he told me this was acceptable, he gave me the number to his approved hvac company (cozy d) to come check the unit out, at my own expense if I was so concerned. I paid 140 dollars to cozy d and was told there is nothing wrong with the system. The temperatures rose much passed 93 when they came out, and the technician and owner told me that when it is 100 degrees outside, 80 degrees is the coolest you can expect inside your home. Which is crazy. All of my clients and friends have units cooling at 72 degrees just fine. I was hoping for sensible, honest help in troubleshooting a problem and instead was told there was nothing wrong with a unit that wouldn't cool below 80 degrees. I would never use this company if it were my own house and I was trying to solve an ac issue. Less
I always get great customer service and the technician was outstanding.
I have been a customer of Cozy D for 9 years. They are always prompt, courteous, and thorough. I wouldnโt think of calling anyone else for my HVAC needs. My air conditioner motor broke this morning and fixed it by 1:00 pm and just in time before the house got too hot from the 100 + degree heat we have been having. Thank you Cozy D! You are the best!
I liked the the response time, the efficiency and customer service. They were kind and knowledgeable. This was with everyone, from the receptionist to the technician. I would use them and refer them. ๐ค
The friendly technician arrived as scheduled. He quickly assessed the problem and made the repair.
They was great and definitely followed their policyโs and procedures! They came out and helped a customer that I help oversee and got them fixed within 30 mins of my first phone call to them.
Very friendly, professional, tidy, reasonable. Highly recommend!
Jayden was professional, courteous, and knowledgeable.
Very professional
Austin and the his partner was great they they were professional and made sure that our air was blowing cold will recommend them in a heartbeat
This team and the ownership are committed to quality and wonโt stop till the job is done. Nick my tech was awesome and Thomas the owner is always available and very helpful .
Great work and even better service!
The company sent me a text that they could come earlier than scheduled which was great. I was texted who along with a picture would be working on my unit. The young men were courteous, professional and efficient. They explained the issue and what they did to repair it. The repair cost was very reasonable. I highly recommend Cozy D for all your HAV maintenance and repair.
Prompt, polite service.
Cozy-D Heating and AC was amazing! I was able to get a quick appointment with professional service and great customer service! Thanks again Crystal and Josh for you help!
Everyone at CozyD is knowledgeable about the business. Fast, friendly and priced reasonably. Iโve been a satisfied customer for over 7 years for my home and businesses.
They Fix my AC unit. After few companyโs already try and failed. Thank you Guys. Truly appreciate it and the Price was good. Thank you. Definitely will refer you guys. Crystal was nice on the phone. Good customer service
The customer service team as well as the installation team are very professional. Iโve never had an issue with the wonderful service they provide. I highly recommend this company.
I've been using Cozy-D's for over 25 years. I wouldn't trust my AC/Heating needs to any other business.
Terrific job and great service for a fair price ๐๐พ ๐๐พ!
The technicians were awesome, very knowledgeable and informative. Said I should receive call from Cozy-D to discuss unit has a small leak. Also, correct spelling of my name; (Jean). Thanks
Always great service.
Very good service from the initial contact. Scheduling was easy and quick. The service tech Hayden was professional, knowledgeable and efficient. Like the text updates on service tech arrival.
Good service as usual. Thanks
WOW! From the time I called and spoke with Crystal to when Josh and his partner showed up at my house, I was impressed. Crystal was friendly and efficient. She was able to fit me in same day. Josh and his partner shoed up on time (a little early) and did a great job. They were able to find the issue right away and get it resolved within about 20 minutes and even asked for a broom to sweep a tiny ... More
WOW! From the time I called and spoke with Crystal to when Josh and his partner showed up at my house, I was impressed. Crystal was friendly and efficient. She was able to fit me in same day. Josh and his partner shoed up on time (a little early) and did a great job. They were able to find the issue right away and get it resolved within about 20 minutes and even asked for a broom to sweep a tiny bit of debris. The price was great!! Highly recommend!! Less
Wow. Fast and good service. Technicians were very professional and friendly.
quick response and great communication!
Quick, prompt, quality service!