based on 206 reviews
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Previous drycleaning ownwers of this retail space had ruined so many articles of clothing, so I was reluctant. I was so happy with the services this time and have decided to continue using this drycleaner!
The Customer Service and Dry Cleaning is Excellent. I moved 3 hours away and still do business with this location. I trust my garments with the Best.
Excellent service easy drop off and pick up. Will be using again in the future for laundry needs.
Very helpful and nice staff. Usually done before said time : )
The service was quick and kind and I love that they’re open until 6pm, so I can stop quick on the way home from work. Will definitely be back!
Pleasant staff. An all round good experience.
Nice job on pants
Always great service.
Great service Friendly staff
Great service. Will definitely go back.
The woman who assisted me was very friendly and they were fast, two day turn!! The price was very reasonable as well! I'd use them again and would refer them as well!!
Nice clean environment Receptionist friendly Items neatly cleaned and pressed Email sent for pickup
Took care with my suits.
Good customer service and quality work.
Up dating my review, should have been 5 stars, very positive experience.
Told me Friday, had it done the day before. Excellent
Courteous check-in and check-out. Slacks cleaned and pressed. I don't have clothes cleaned often, but always go back to Julian's for a job well done.
I was very happy to see after pick up, that the stain on my slacks from pizza oil was totally gone and the slacks looked like new again.
Staff was very friendly. Would highly recommend them!
Very kind workers and easy to drop of and pick up dry cleaning! Great experience!
VERY nice and friendly service…..
Reasonable and personable.
Prompt professional quick turn around.
Enjoyed the professional work and service
Awesome experience attentive Responsible Courteous.
Thank you for a great job cleaning my dad’s navy uniforms from WW2!
Looks brand new thank you
The woman at the counter was extremely friendly and had a beautiful smile both times I was there. It felt genuine and made my day.
Dry clean winter coat
Great service!! Quick and easy. Wonderful business.
I had 2 pairs of trousers that needed dry cleaning and they were done in 2days. I've never had such quick service. I'm very pleased with the service and will continue to beca steady customer.
First time using Julian. My order was ready early and everything as requested. With so many dry cleaners closing up shop I was relieved to find that they still had a full schedule of hours that they are open and I was very happy with the results.
This review is the store on bay Road Webster. I had a suit dry clean I thought. I had some rust spots on from steam ironing that I took off before I brought suit in. I missed a spot so when I picked the suit up it still had a rust spot on it. The store clerk could care less no apology. They said they would clean it again. Picked up the suit a second time still had the spot on it. I asked you coul... More
This review is the store on bay Road Webster. I had a suit dry clean I thought. I had some rust spots on from steam ironing that I took off before I brought suit in. I missed a spot so when I picked the suit up it still had a rust spot on it. The store clerk could care less no apology. They said they would clean it again. Picked up the suit a second time still had the spot on it. I asked you could not get the spot out They said we dry clean it twice that’s all we can do. I told them i clean the the other spots with dove soap my self. Again they could care less. When I got home I cleaned the spot myself in 5 minutes. Poor poor customer service Less
Quick turnaround and friendly customer service! I will return.
Service was great, was ready before they originally told me it would be
good outcome. no complaints, timely.
My mother dropped a black handkerchief bottom dress that I wore to a wedding for dry cleaning. It was ready in 2-3 days and she had no issues. Easy peasy the way it’s supposed to be. When I’m in town I will use Julians again.
Item delivered before recommend date. Friendly customer service.
After decades of having my dry cleaning done at my parents cleaners, I was forced to find another business to care for my dry cleaning. I was very happy to stumble upon Julian’s dry cleaners! The customer service is excellent, friendly people quick service and great communication with texting.
Professional staff. Fast service. Good price.
Julian’s does a great job on comforters ski clothes and regular cloths. Prompt service
Good service, never any damage to my shirts
Service was good however there was still a very noticeable spot on my white dress that was not cleaned
First time customer thrilled with the fast and excellent service, also love the text alerts of services completed! Found my new cleaning service!
This was my first time using this dry cleaners. I will definitely use and recommend to me again. They were friendly, helpful and efficient. The items were cleaned stains out, pressed and finished well.
Quick and convenient service!
Amazing job! Got my stains out of our dress shirts I didn’t think were possible. Will be using them again!
I needed my bridesmaid dress dry cleaned at the last minute…they were glad to help and it turned out brand new and less than 48 hour turn around. They were very professional and the price was so reasonable. Thank you!
Very polite and quick service. Was done before they said it would be. Communication was great!
Phenomenal customer service. Clothes were superbly cleaned
I had a special occasion dress cleaned. There were a couple of spots on it that they got out. The counter staff was friendly and professional. Will definitely use them again.
Fast, courteous service.
Julian’s did a fabulous job cleaning my daughters wedding gown after her barn wedding that was partially outdoors! It came back sparkling clean!!
Had a tuxedo shirt cleaned. Also a skirt and Womens blazer. Thanks
Garment turned out as if new 👍
Super fast and very well done! Even the hangars were of high quality!
Friendly, great communication, and faster than expected pick up
Nice worker done on time when promised
Fast clean service
Very friendly and the place was very clean. I will definitely use them again.
I was looking for a new cleaners, previous closed after Covid. I wanted an established and stable cleaners. Also, I prefer a place that’s helpful, detailed oriented, and reasonable pricing. My wife found Julian’s in Henrietta. My initial impression, welcoming, established, and helpful. Mrs Lucy assisted me with patience and was very attentive. I had 63 pieces of clothes, surely a high risk of so... More
I was looking for a new cleaners, previous closed after Covid. I wanted an established and stable cleaners. Also, I prefer a place that’s helpful, detailed oriented, and reasonable pricing. My wife found Julian’s in Henrietta. My initial impression, welcoming, established, and helpful. Mrs Lucy assisted me with patience and was very attentive. I had 63 pieces of clothes, surely a high risk of something going wrong with this many pieces. Well, in conclusion. All my clothes were returned on time (3 days) and I could honestly say that I was satisfied with the outcome of the service. I also very much appreciate it the 20% discount recommended by Miss Lucy since I’m a new customer. Thanks Mrs Lucy and Julian’s for a job well done! Less
Quick and great service
Very efficient, so nice, excellent prices!
Performance was Beyond expectations, alterations and chiffon material delicately prepared.
Great quick and quality service!
They were all very nice, took great care of my clothes and had a fast turn around time and texted me when it was ready very convenient!! I will definitely use them again.
I got a pair of pants cleaned for a wedding I was going to. Staff was very nice and the service was excellent. Got it done overnight. Excellent communication. I would highly recommend them.
This was my first time using Julian’s dry cleaning service. Service was quick and they had great communication throughout the process.
East drop off. Friendly employees happy to chat. On time and quality service.
Always take my dry cleaning to Julian's. Fast and beautiful job!
Had a suit dry cleaned. Always welcomed, quick service and my suit looks great!
Dry cleaning - did a great job!
laundering and pressing a shirt needed for a wedding. They expedited the order and did a great job. Will definitely use again
Got my dress for a wedding cleaned. They were able to rush it to get it in time for the wedding. Thank you!
Cleaning service. Friendly staff, great service and wonderful communication via text messages!
The process of signing up for delivery service was quick and easy. We were put on the list for the next pick up day.
Had wedding dressed cleaned. Turned out great! Removed stain from the skirt and looks like new.
They did an excellent job cleaning a couple large, white comforters that had some stains. They look brand new and had them back to me in a few days.
Very friendly and great service. Highly recommend!
Very prompt and professional . Great location .
Fast dry cleaning!
Used for years Only problem is there is no A/C And truly hot when coming in.
Dry cleaned tailored valance. They were professional, courteous and FAST. I've been going to this location for over 30 Years. I've never had a bad experience. I'd highly recommend Julian's Dry Cleaners.
Great dry cleaning! Helpful and friendly staff dropping off and picking up.
Worth the price. My wife's dress is clean as new!
They were very friendly and everything came back in a timely matters.
Great customer service and very organized. Cleaning Excellent!
Was referred here by a family member who has been using Julian’s for years. Very quick efficient service. Can’t beat the price point either. It’s awesome that they are right down the road from my home so I don’t have to travel all the way out to the Blossom Road location. The garments were cleaned very well and I will definitely be using Julian’s as my main dry cleaners going forward. If you’re ... More
Was referred here by a family member who has been using Julian’s for years. Very quick efficient service. Can’t beat the price point either. It’s awesome that they are right down the road from my home so I don’t have to travel all the way out to the Blossom Road location. The garments were cleaned very well and I will definitely be using Julian’s as my main dry cleaners going forward. If you’re looking for a good reliable dry cleaning service that has been in business for decades, choose Julian’s. Less
Wonderful staff! Fast reasonably priced super job! Only place I'll go for my dry cleaning needs.
Dry cleaning of grooms suit after wedding
Employees very friendly
Quick, Excellent Dry Cleaning Service for Button down shirts & Slacks.
We have all of our dry cleaning done at Julian’s. The service is quick and the people at the counter are very friendly.
Wonderful facility, Had my King Comforter dry cleaned here Great Job
Julian cleaner did awesome cleaning my suit, which had a stain. Job well done
Friendly service and ready when promised. Thank you
Dry cleaning was done quickly.
Hospitable and fast dry cleaners. I LOVE their text messages service. Turn around time is super fast and their location is in a great spot. Highly recommend!
I have Been there twice and they are very pleasant and nice to deal with. I certainly will continue going for my dry cleaning needs
I got a jumpsuit dry cleaned here and they did a great job. Efficient service for a good cost.
I took our comforter in to get dry cleaned last week . They said they would text me when ready . They did a great job .. and quick too. .
Been using this dry cleaner for over a year and everything has been great!
I have used Julian’s several times. They have cleaned my suits, trousers and once a comforter. I have been very satisfied with the quality of their work and timeliness.
They do all my dry cleaning. A belt fell off my dress and their tailor fixed it for me. They called to let me know this also. Very good customer service.
I had dry cleaning done. Dropped off in a Monday, they said it would be done Thursday and it was. Satisfied with my experience.
I placed 3 items of clothing for dry cleaning and they were ready for pickup quickly. Great job!! I will continue to use their service.
Had a stained suit coat dry cleaned. They got out all the stains and it looks terrific! Love the texting to tell you your order is ready. Only a couple of days👍
Everyone is very pleasant & the job always done right !
Did a very good job on my suit jackets