based on 108 reviews
Responded rapidly to our emergency situation. Arrived when they said they would. Conducted the necessary work professionally. Returned quickly for the contingency work, and looked after us with the the bill. Excellent experience - would highly recommend.
The service provide to my residence was quick and efficient. A time was provided which is what I like instead of waiting half a day. Courtesy call was given to confirm they were on their way. Price was very affordable, overall really good service will definitely use again and refer. Thankyou
Ian came the same day, gave valuable advice and fixed the blockage for over $1000 cheaper than another quote i had received. If you have a blocked drain - call Ian at Drains Plus! Friendly, showing and explaining on the specialised camera how the drain worked and how to prevent recurrence.
Great service, prompt reply. Clean work. Very much satisfied.
Good service
Excellent service and work, highly recommend.
Much appreciation to Ian and offsider for a considerate and professional job done for elderly lady in Kingsley. They went out of their way for minimal disruption and keeping site accessible for any future service. Highly recommend.
Prompt and professional, no nonsense advice, just best practices. Great to see supporting Apprenticeships. Happy with the work overall
Drains plus were very professional and knowledgeable in fixing our blocked drain, I can highly recommend them.
We have used Ian for several years now, and have always found him to be competent and reliable.
We have been dealing with Ian from Drains Plus for years and have always highly regarded his work and work ethics. He recently relined a short section of one of our old clay sewer pipes with a polymer insert that had a crack for years letting roots through. Job was done quickly and Ian was very neat and tidy. Pricing was reasonable, and to us we value having someone with experience and knowledge ... More
We have been dealing with Ian from Drains Plus for years and have always highly regarded his work and work ethics. He recently relined a short section of one of our old clay sewer pipes with a polymer insert that had a crack for years letting roots through. Job was done quickly and Ian was very neat and tidy. Pricing was reasonable, and to us we value having someone with experience and knowledge so as not to be ripped off. Less
💯 great service, great price and definitely will use again and recommend to others.
Ian and his offsider Jayden are amazing at their profession. What quality workmanship all round and at an excellent price. Ian was thorough in his investigation of the problem and identified where and what it was. These guys don’t muck around, they use great equipment and were able to show me cleared working drain’s via their fancy techie camera equipment in real time; Just a beautiful sight real... More
Ian and his offsider Jayden are amazing at their profession. What quality workmanship all round and at an excellent price. Ian was thorough in his investigation of the problem and identified where and what it was. These guys don’t muck around, they use great equipment and were able to show me cleared working drain’s via their fancy techie camera equipment in real time; Just a beautiful sight really! :) I thoroughly recommend Drain’s Plus and will use again if needed. Thanks so much guys. Less
Prompt service and great workmanship Very happy
Personable and professional service.
Ian always gets back to me quickly, does the job with no fuss and no mess and provides good advice. Highly recommend
Drains Plus was very professional in their communication and quality of services provided.
Excellent service. Will use again
15 June 2023 Ian was very good at his work. He knew what was happening with only my description of the blockage issue. He found a torn portion in my sewer and explained that he needs to report the problem to Water Corp before he can quote my on the cost of repair because the torn is located very close to Water Corp main sewer.
I have used Drains Plus several times now for both regular maintenance and also situations which need fixing promptly. They have always provided professional, reasonably priced service and I will continue to call on them when needed.
Slow running bathroom drains, which were fixed quickly, successfully and cleanly. Very professional staff
Have used Ian's services on a number of occasions and he does a great job every time.
Great job
Ian is very professional in his approach, he even promised to provide a report & photos to be forwarded to Water Corporation for their further action to avoid similar problems in future
We contacted Drains Plus from a google search, we looked at the reviews, all very positive, called the number, spoke to Ian on Thursday afternoon, discussed that he was busy and could schedule for Monday, which is fine, a service provider with great reviews and busy work schedule is always a good sign of quality service. Monday Ian turned up as per the email got the office shower drain all unbloc... More
We contacted Drains Plus from a google search, we looked at the reviews, all very positive, called the number, spoke to Ian on Thursday afternoon, discussed that he was busy and could schedule for Monday, which is fine, a service provider with great reviews and busy work schedule is always a good sign of quality service. Monday Ian turned up as per the email got the office shower drain all unblocked and flowing perfectly, he cleaned up afterwards and was very neat and tidy, he left without any issue. Will use Drains Plus again for our other rental properties and commercial buildings. A simple no fuss, service with a great value for money price. A very happy customer. Less
Ian and Jayden did an excellent job in rectifying the 2 issues we we’re having upstairs and downstairs.Drains Plus did an excellent job, friendly, professional, efficient and highly knowledgeable.Thank you so much Amber
Prompt and speedy service as always. Provided photos also. Highly recommend.
Would recommend Ian, very helpful
The guys got here on time and did a very good, professional job. I'll definitely use them again.
We have had other services clear a drain problem which has been recurring almost annually over the last 4 1/2 years. This time I called Ian at Drains Plus. Ian not only cleared the drain but found a broken pipe which has been the "root cause" of the problem recurring. He replaced the broken bits of pipe and did the whole job in one visit. Fixed once and for all. Great job. Thanks Ian.
We have had other services clear a drain problem which has been recurring almost annually over the last 4 1/2 years. This time I called Ian at Drains Plus. Ian not only cleared the drain but found a broken pipe which has been the "root cause" of the problem recurring. He replaced the broken bits of pipe and did the whole job in one visit. Fixed once and for all. Great job. Thanks Ian.
Easy to deal with very professional clean work.
Ian and his team are 5 star. Their communication, response time, effectiveness on the job and price were all excellent. They quickly identified and fixed a significant sewerage problem and left the site clean & tidy with advice that the fix was long term and we should not see any further issue. I thoroughly recommend and will use again.
First plumbers to find the blockage and clear it permanently by removing blocked section. Others just snake it and 3 months after problem is back again. Not any more. Great work!
Great service from Ian. I had an unusual and tricky sewer problem to deal with. Ian was very good at communicating and helping me diagnose the issue, then was able to rectify in one session. Has all the right gear and is a professional operator. Highly recommended.
Ian sent a text previous day to advise when he would be coming to clear blocked sewerage Arrived early worked quickly and efficiently to fix problem which we really appreciated
Great service , on time and prompt. I’ve been a customer of Drains Plus for 4 years and always happy with the results. Thanks 😊
Great service and very thorough
Ian did a fantastic job. I would recommend him to anybody. He is very professional and efficient.
Great guys, super friendly and very reasonably priced.
Ian and his offsider came to address our overflowing drain issues and was diligent until the issue was found and repaired. Excellent team and really good communication so i could understand what had happened. Definitely recommend Drains Plus to anyone looking for professional, fast, quality repairs!
Knowledgeable, good customer service & on time. Overall great service. Recommended.
Friendly, punctual and professional! What more could you ask for?
We found Ian to be very efficient and got the job done in great time at a very reasonable cost considering he had to travel quite a long way to Kelmscott. Would highly recommend for honest reliable service. Thanks Tim
Ian maintained contact throughout the job and was very efficient and cost effective. Thank you
Professional, timely and didn't break the bank and also kept me up to date by maintaining contact throughout the job.
This guy unblocked our drains a couple of years ago. Incredible guy; efficient, knowledgeable, modestly priced and pleasant. A true master indeed!!
First class service from Ian and team, fixed four problems at our place, great work!
Wonderful again! Highly recommend in every respect. Punctual, reliable, honest, put up with my dog. He also helped me a while back with a blocked drain. Thank you!
Thanks Ian, solved our drain problem promptly and we hardly knew you were in the house. He fitted us in considering how busy everyone is and the service was very professional. Highly recommend Drain Plus. Thanks!
Used to be great. Now with all the increase in tradies work, thrash attitude from Ian.
Great plumbing service. Reliable and honest, would highly recommend.
Ian was super efficient when we rang him later in the afternoon, to tell him we had no hot water!! Our hot water system had died. He rang back straight away. The next morning he turned up with a temporary hot water system, so our family of 6 could have hot showers etc. The next afternoon he was back to install a brand new hot water system. Yay! Great guys and very easy to deal with. Thanks ... More
Ian was super efficient when we rang him later in the afternoon, to tell him we had no hot water!! Our hot water system had died. He rang back straight away. The next morning he turned up with a temporary hot water system, so our family of 6 could have hot showers etc. The next afternoon he was back to install a brand new hot water system. Yay! Great guys and very easy to deal with. Thanks Ian and co. Regards The Rampants👍 Less
Can't say enough good things about Ian! I have a very old and tiny bathroom which Ian worked tirelessly to remove the ratty cast iron tub so my young lad in a wheelchair could have room to convert to an accessible shower recess. Made a world of difference to Oliver (and me) and really appreciated Ian's time and professionalism. Thanks again mate, there's a special place in Heaven for blokes like ... More
Can't say enough good things about Ian! I have a very old and tiny bathroom which Ian worked tirelessly to remove the ratty cast iron tub so my young lad in a wheelchair could have room to convert to an accessible shower recess. Made a world of difference to Oliver (and me) and really appreciated Ian's time and professionalism. Thanks again mate, there's a special place in Heaven for blokes like you. Less
Note: I have accidentally pressed 1 star when trying to review which should not be there. If it can be removed please do so or let me know how to remove. Ian and his business are five star all the way ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Review Ian is professional and honest. I was quoted for a whole new toilet by another company, I felt this might be an incorrect diagnosis so I contacted Ian at Drains Plus. Ian vis... More
Note: I have accidentally pressed 1 star when trying to review which should not be there. If it can be removed please do so or let me know how to remove. Ian and his business are five star all the way ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Review Ian is professional and honest. I was quoted for a whole new toilet by another company, I felt this might be an incorrect diagnosis so I contacted Ian at Drains Plus. Ian visited the property, inspected the cistern and fixed a small issue which rectified the problem immediately. He’s lovely to deal with. Mostly I really appreciate a knowledgeable and genuine tradie. He’s on our list and we will certainly pass him on to everyone who needs his services. Alina Corke Less
Just had Ian pop in to sort out a blocked pipe. Brilliant service, sorted in no time and at a very reasonable cost. I wouldn’t consider using anybody else in the future! Thanks Ian
Very happy with Ian at Drains Plus. He was professional, did a great job and charged very reasonably. I would definitely use him again for any plumbing work in future. Our drain was quite blocked and other plumbers had been unable to unblock it.
Ian was fantastic. He was very professional and completed an excellent job.I will call him for any further work as I was completely happy with his service
After moving in to a new house we quickly discovered we had multiple drainage issues. Ian came out on the same day that we called him, knew exactly where to go to start investigating and very quickly resolved the issue. Not only that but as the issue is in the watercorp main line outside our property, he is also filing all the necessary submissions to have it rectified fully on our behalf. Extrem... More
After moving in to a new house we quickly discovered we had multiple drainage issues. Ian came out on the same day that we called him, knew exactly where to go to start investigating and very quickly resolved the issue. Not only that but as the issue is in the watercorp main line outside our property, he is also filing all the necessary submissions to have it rectified fully on our behalf. Extremely happy with the service. Less
Ian did a professional job, he was efficient and gave me advice. I will definitely be using Drains Plus for all my plumbing needs.
Drains Plus kept me informed about arrival time. Had the latest and best equipment. Found my problem fast and fixed it. Provided video evidence problems and repair. I got good advice on how to avoid problems in the future and how to up grade out of old sewer systems. Great trade supply service.
Came the day after I called, and arrived on time (after sending a tracking link when he was on his way on the morning). Very considerate about cleanliness when working in the home. Explained clearly what the problem was, and how he was going to fix it. Had all the equipment needed for the job. Very knowledgeable and very professional. Will be recommending to friends and family.
Excellent service and work, highly recommend. Last year used a plumber and drains not sorted. This time used Drains Plus, on time, problems fixed.
Ian was great! Arrived on time and got the job done. Couldn’t be happier. One of the better tradies I’ve had out to my house and would definitely use Drains Plus again without hesitation. Thanks Ian. 😀
Will definitely be recommending to friends. This is the 2nd time I've called on Drains Plus and on both occasions they were quick to respond, prompt, very professional , solved the problem quickly and at a very reasonable cost. Thank you Ian, very much appreciated.
Prompt and efficient service. Drains Plus representative was on site within 3 hours which was much appreciated. Thank you
We had being looking for a good, friendly plumber that offered great rates. We finally found our guy with Ian. He is prompt and very efficient. Great communication and follow up. Highly recommend the Drains Plus team.
Ian was friendly and professional
Ian was quick to respond to my call and offered a professional same day service. Drains plus had the professional equipment required to quickly and easily unblock my drain despite the old pipes in our home.
Had Ian out today to unblock our outside drain that had been seen by a different plumber three months ago. He looked further into the issue to determine it was a main drain problem and arranged for Water Corp to fix the problem which they did within another half an hour. Ian was easy to talk with and was happy to explain the what and why with the problem. I feel confident with his work and would ... More
Had Ian out today to unblock our outside drain that had been seen by a different plumber three months ago. He looked further into the issue to determine it was a main drain problem and arranged for Water Corp to fix the problem which they did within another half an hour. Ian was easy to talk with and was happy to explain the what and why with the problem. I feel confident with his work and would definitely recommend him for any drain issues. Less
Cleared my stubborn blocked kitchen drain quickly. Also gave tips on how to prevent a recurrence. Professional equipment used and carried out work to a high standard.
Ian was amazing. Professional and really easy to deal with. He got the job done fast and it was an Incredibly fair price. Quoted $1100 For work from pascoes and he got the job done for around $200. Will be calling them first next time!
Excellent
I've had Ian out at two different houses now and he's always prompt, friendly, patient, tidy and thorough. Definitely my go-to for all things drains and plumbing!
Bloody brilliant work - turned up next morning after an email enquiry and fixed problem, and several other problems why there - recommend these guys highly shane
So fast, efficient and economical - these guys are the best!
Best plumber I've ever contracted! Returned phone calls promptly, checked in to confirm the booking before coming the morning of, arrived on time, friendly and even took his shoes off to not dirty my floor! Left the shower immaculately clean after fixing the blockage really quickly and explained what the issue was. Wouldn't hesitate to recommend Ian to anyone. Thank you so much - the narrow showe... More
Best plumber I've ever contracted! Returned phone calls promptly, checked in to confirm the booking before coming the morning of, arrived on time, friendly and even took his shoes off to not dirty my floor! Left the shower immaculately clean after fixing the blockage really quickly and explained what the issue was. Wouldn't hesitate to recommend Ian to anyone. Thank you so much - the narrow shower waste has been problematic for years. 5 stars! Less
Drains Plus was the only company out of three others that we had used over the last two years that was able to identify and permanently fix our drainage problem. As well as being knowledgeable, helpful and friendly, Drains Plus was responsive, prompt and very reasonably priced. I would thoroughly recommend Drains Plus to any household or organisation
Wouldn’t trust anyone else. Best plumbers in Perth! Honest, professional and efficient.
We moved into an older home and had no idea of the location of the drainage including contacting the council. Ian was very prompt, fast efficient, quickly provide the location and a map plus photos for future reference. Thank you so much. We would not hesitate recommending tom other and if needed will use again. Lesley and Gary
Fast and efficient! Cleaned up mess on completion. Highly recommend Ian :)
Highly recommend Ian from Drains Plus. Great communication, arrived on time and worked efficiently. Found the issue and cleared out our disgustingly blocked drains without any damage or digging (which another plumber had told us we'd need to do). Also inspected and fixed up a few other general plumbing issues while he was here, as well as recommending a few more small things to be done, but sai... More
Highly recommend Ian from Drains Plus. Great communication, arrived on time and worked efficiently. Found the issue and cleared out our disgustingly blocked drains without any damage or digging (which another plumber had told us we'd need to do). Also inspected and fixed up a few other general plumbing issues while he was here, as well as recommending a few more small things to be done, but said we could do ourselves (although I'll be getting him back to do them). Didn't feel hard sold, they were genuine issues. Ian was clean and tidy, and very respectful of our home and I felt the pricing was appropriate for the work completed. Wouldn't hesitate to recommend. Less
Prompt, professional, well priced and go the extra mile to get the job done!
Great service - Ian is a thorough, friendly and efficient plumber.
cant praise Ian enough , was all ways contactable and replied asap to voice or text messages , does great work and gives great advise about fittings , can do anything plumbing and gas and even insists on cleaning up after himself after i say dont worry i can do it,
Ian was very tidy, professional and well mannered. Definitely give him a call!
We have contacted Drains Plus on 3 occasions for different matters and we've been really happy with the service provided. Ian is fantastic, explained everything clearly and fixed issues promptly and with minimal disruption. Drains Plus is now our go to plumbing provider - thanks again Ian!
Great service from Ian today. Happy customer.
Ian was fantastic. Already had 3 other plumbing companies out to try and get to the root of the problem. Everyone had a differing opinion and did"their" work but could not find OR solve the issue. As a final resort I called Drains Plus and within a short period of time of arriving at site the problem was identified. Ian promptly suggested that the issue would require some heavy duty work to g... More
Ian was fantastic. Already had 3 other plumbing companies out to try and get to the root of the problem. Everyone had a differing opinion and did"their" work but could not find OR solve the issue. As a final resort I called Drains Plus and within a short period of time of arriving at site the problem was identified. Ian promptly suggested that the issue would require some heavy duty work to get to the pipes identified as causing the disastrous leak in the cavity wall. Another appointment was booked and the sheared kitchen waste pipe was replaced a week later and now everything is all good, including the flooding inside the cavity wall which was subsequently drained of all the water and fat deposits from the damaged kitchen waste. Drains Plus and Ian are now on my speed dial - they would be the only leak specialist I would bother spending my money on to get the job fixed right. Less
Recommend. 10/10
Really good service, This business is one of the very few that puts the client before anything else. Was very happy with the service and will be calling you guys again if i have any other issues worth every dollar!
Overall great service and a plumber who really cares about the result! He even cleans up after himself. Def worth giving a go :)
Ian and the team at Drains Plus are wonderful! They are professional and helpful. I highly recommend them.
Best plumber. I didn't realise how hard it was to find a good plumber. Finally have all of my drains unblocked properly, I never knew how happy I could be watching my sink drain. Thank you.
Extremely efficient and professional service. We had another company attempt to unblock our drains unsuccessfully. Drains Plus managed to sort the problem out in a timely manner and left the place neat and tidy. They certainly live up to their reputation of a history of cleaning 20,000 drains in Perth. Can highly recommend.
AVOID and BEWARE if you have an older property. End result for me - massive plumbing issues and additional costs. I had a blocked toilet which was successfully cleared. When they attempted to unblock the bathroom basin (which was working but draining slowly) it resulted in piping collapsing :( They took no responsibility what so ever - instead complained about the old piping and possible damage... More
AVOID and BEWARE if you have an older property. End result for me - massive plumbing issues and additional costs. I had a blocked toilet which was successfully cleared. When they attempted to unblock the bathroom basin (which was working but draining slowly) it resulted in piping collapsing :( They took no responsibility what so ever - instead complained about the old piping and possible damage to their machinery. As well as leaving me with a hand basin (full of dirty water) that doesn't work at all anymore, I find the next day that the shower/bath drain is also affected and now floods when draining. BTW, what is shown on the website is not really indicative of the quality of equipment actually used. The guys sent out to me had very old and worn out equipment. Based on my experience I rate them -10. Less