Jainer was excellent. On time, professional and explained his work in layman's language.He wore bootees to protect my hardwood floors and cleaned up before leaving. I would highly recommend technician Jainer. Less

Had some questions regarding a make up air system install. Jainer came and knew what he was talking about and made sure our system could handle the extra load and the contractor was using the right parts. They even perform installs. Would recommend reaching out to them if you plan a kitchen remodel and need any help with ductwork. Less

Replacing a 33-year-old leaky valve wedged above a large, stacked washer-dryer in a tight laundry closet was a major problem for me, my condo, and the well-known plumbing company I first asked to take on the project...and then charged me $250 for backing away when they asked me to accept that their reconnecting my laundry equipment after moving it might leave it inoperable.But then along came Comfort Solutions, and problem solved. From David assessing the project to Guillermo and Sean quickly and quietly completing it to Andee and Rich in between, the team at Comfort Solutions demonstrated the kind of confidence, ingenuity, and affability that this customer values - oh, and they did it all for $100 less than the guys who blanched at having to reattach a washer-dryer.Lesson learned. Next time I'm going first to Comfort Solutions. Less

Irwin is my go-to tech. He’s very patient and takes time to answer all my questions. Because we have health issues in our family, it’s very important to us that our hvac is in good working order and clean. Highly recommend him and Comfort Somutiins! Less

Janier was pone of the best technicians we have had to work on out units! He was friendly, courteous, professional and totally technically proficient. In addition, he did not try to sell us on anything not needed to ensure that the units worked well all summer. We cannot recommend Comfort Solutions more highly! Less

They were extremely considerate working around our hectic schedule & storm predictions to reschedule our appointment. Our tech Jainer was very polite & helpful explaining everything. He & other Comfort Solutions techs have been careful to insure all service is professionally completed and always wear shoe coverings to keep our wool rugs safe from debris. We couldn’t be happier with our decision, several years ago, to use and continue using Comfort Solutions. Less

A different company told us we would need to replace our entire HVAC system immediately so we got a second opinion from comfort. David arrived just a few hours later to assess our system and provided quotes for various parts and levels of investment, all of which were reasonable. He was very upfront about the fact that the right call would be driven by what the tech found when he got here to assess our system.Irwin arrived just after David left and did the thorough investigation we had expected from the first company. He ran diagnostics, looked at our air filter (which the competing tech did not bother to check), and came up with a $1400 solution that would at least hold us for a few days and could be a fix indefinitely, as compared to the competitor who told us we would need to spend $17,000 that day or not be able to use our AC until we replaced our whole system.The diagnosis and fix took about three hours and Irwin was very good at communicating what he was doing and why at every step. He flagged the things we could do but didn’t necessarily need to, was a very honest broker about what would be more and less expensive, and made a Herculean effort to work quietly even though our over-reactive dogs were cooped up in a room right next to the the attic entrance where he needed to do much of his work.It has been a few days and our AC has been working well. Time will tell whether we do need a full replacement but the $1400 solution of replacing some AC coolant with a bit of sealant has bought us at least enough time to make an informed decision about whether to do a full system replacement, which the competitor told us was the only, immediate option. David was great and Irwin really went above and beyond, and we have only good things to say about Comfort Solutions. Less

Comfort Solutions has been keeping our HVAC equipment and top-notch condition for over a decade. They sweat the details. Fabio is a talented and reliable service tech. Less

Fabian, Stephen, and Gillermo did an amazing job! They spent an entire day and a half taking out our AC and furnace system and installing a new one. We have a gas system so it’s very complex. They worked hard and were very thorough. They wanted to be so sure everything worked properly. Fabian spent time walking me through it all and explaining the system and how it works. Fabian and his team definitely deserve a raise! Thanks guys! Less

We have been loyal customers of Comfort Solutions the past 5 years. Their techs, especially Irwin are very competent and professional. They take care of our two maintenance checks a year and have always been very responsive if we have an issue with one of our systems. Less

They replaced my minisplit system and it was a easy experience start to finish. Getting the estimate was so informative and they were so helpful. Installation was great. I really appreciate the low pressure and competent quality of everyone i dealt with. I would definitely recommend them to my friends! Less

When it comes to HVAC services, the more straightforward the better, and Comfort Solutions was exactly taht. Fabian and Jainer made things so simple and efficiently solved my issue. Communication from the company was stellar and made scheduling very easy. Couldn't recommend more. Less

Comfort Solutions responded immediately to a Sunday service call and had our heating system working the next day. The complicated issue was expertly handled by Tech named Irwin. Communication throughout the repair was perfect leaving us very informed every step of the way. Highly recommend. Less

Had a problem with the Aprilaire whole-house humidifier in my new home. The previous owner had unwired it and it looked like either the humidistat panel or the solenoid (the little valve controlling water to the humidifier panel) or both were malfunctioning. Called another HVAC company that both misdiagnosed the problem and failed to properly wire the solenoid. When I called back, they suggested that I replace the whole humidifier system for $1000. Ridiculous. I called Comfort Solutions and they sent Irwin Lopez out the next day. He properly wired the solenoid (which I had replaced) and tested the whole system, confirming that the humidistat was working properly. Charged me for a full hour, but didn't waste any time, and was a courteous professional throughout. Very pleased with the straightforward service. Highly recommended. Less

A big job - removing our existing heating (natural gas) and AC, and installing a Mitsubishi heat pump system. We researched this, the biggest step in our home electrification journey, carefully - and interviewed a number of contractors. Throughout the process it was made clear that the care and quality of the installation were of paramount importance to obtaining the efficiency and comfort high-efficiency heat pumps can deliver. "Quality and care" were clearly what Comfort Solutions delivered. Their team, led by Irwin and supported by Tevin and Guillermo; consulted with us throughout the nearly 2-day installation process, kept us appraised of their progress, and left us with a complete understanding of our new systems. They were a pleasure to have in our house and took exceptional care to "leave no trace behind".Just hours after installation completion our house was warm and cozy from top to bottom, genuinely comfortable for the first time this winter. Less

Jainer came out to our office this week and looked at both of our units. Not only did he explain every service he recommended, he offered to do same day repairs! I was very impressed by how knowledgeable, friendly, professional, and helpful he was. Would absolutely recommend. Less

Comfort Solutions is the best! I recently had a puzzling situation with my gas furnace, which was especially important this winter given our cold January! In short, the Comfort Solutions team, including Jainer, Fabian and Rich, went above and beyond to figure out what the problem was. They called the manufacturer, Carrier, a couple of times and finally solved it, so now my furnace is trouble-free again. And of course, they helped me choose the system I have, which has worked out really well for me. I couldn't ask for a better team. Less

Comfort Solutions installed my entire HVAC system, including ductwork, back in 2010 and has been performing twice a year maintenance ever since. I recently experienced a leak at my humidifier and the technician Jainer, who was very courteous and knowledgable, did a great job at both the regular maintenance as well as the leak repair and additional furnace combustion test. He left me with confidence that my system is in top shape! I would recommend Comfort Solutions to anyone looking for a personable and reliable HVAC company. Less

Our technician, Jaimer, returned with the new transformer to replace the one he found to be defective. Installation went well. He thoroughly tested the system, including the humidifier and furnace interaction, to ensure everything worked. He carefully explained what he did and answered my questions. A GREAT technician! Jaimer is certainly one reason that Comfort Solutions succeeds. Patricia in the office does a wonderful job coordinating and scheduling. She is super about communicating the status and for working appointments if time and technicians are available so we can get the service completed before it was originally scheduled. Comfort Solutions is a super service provider! We'll be calling them again. Less

Irwin was on time, polite and was very professional. He explained what he was doing while checking my system and gave me a good overview. It was a great experience overall. Less

Comfort Solutions came out to fix a leaky mixing valve issue . There was some difficulty in patching the leak as my setup is cpvc and a bit old. They’ve been very persistent in returning to my home to make sure the issue is taken care of. They’ve also operated very honestly with great emphasis on ensuring that they’re providing me with excellent care. They even went out of their way to have a piece delivered to my apartment so they could fix something that was accidentally damaged. They owned and it made it right in a timely manner. To me that speaks volumes to their integrity as a business (and their character as people). I owe this to Irwin who’s busted his butt to fixing my problem and Rich who had been pulling strings to make sure my needs were met. Thank you! Can’t recommend these guys enough Less

Yesterday, Irwin w/ Comfort Solutions came to our home to add an electrical component to a HVAC split unit CS (Irwin) had installed recently. In both instances, Irwin was punctual, attentive, highly professional & informative. He superbly represents CS as a consummate professional, fully serving the customer in every way. We give him & CS 5 stars. Less

I'm very happy to recommend Comfort Solutions to anyone needing HVAC work. Irwin, Tevin and Fabian worked tirelessly through a difficult job of removing an older heat pump, running a new line set in the tight quarters of our old DC rowhouse, and getting the new heat pump installed. This was all handled with sub-freezing temps outside while they worked, and they were professional and courteous throughout, including while working very late to complete the job and tidy up. Our new heat pump is working like a champ, and we're very happy to have had the team at Comfort Solutions doing this difficult work! Less

Awesome service. Always time. I always get a message ahead of arrival of who is the technician coming. Technicians are very knowledgeable and appear to always do a thorough checkup. They also take the time needed to explain the status of the system and answer any questions. Less

Jainer came in time and send a message before hand. He was respectful of our home and polite. He explained and showed what he did to answer all our questions. Gave an end report and confirmed that all functioned well. Next check up in spring. Thank you Jainer Less

Jainer was phenomenal. He literally saved my Christmas. The previous companies failed at installing my thermostat properly so the heating wasn’t working. Now with the temperature dropping I was afraid we will freeze to death. But the comfort solutions came to my rescue-scheduled an appointment the very next day despite it being the busiest holiday weekend of the year, and send me Jainer who was an angel in disguise. Very polite, very neat and very professional, he was quick to address the issues, shared with me some tips and tricks and fixed the heating once and for all. Very satisfied, if I could give him 10 stars I would. Less

We needed ductless mini-splits installed in our basement. Irwin and Fabian did an amazing job asking us what we wanted/preferred, and working clean/fast. We were very impressed with the installation job and the work ethic. We would recommend them to anyone! Less

Irwin and Tevin were outstanding. Professional and courteous, did a totally superb installation. Reviewed the operating and maintenance procedures with me, and left the garage neat and clean. Finished ahead of schedule. Less

Wonderful experience with everyone I've been in contact with at Comfort Solutions. Detail oriented and thorough in the full placement of my HVAC as well as subsequent filter replacements and maintenance. Highly Recommend. Less

I had a great experience with Comfort Solutions. Family owned and run, and it shows. The technicians, Fabian, Jainer, and Irwin were very customer focused and capable. Less

Irwin did a great job for me today with a fall inspection. He also discussed the need for a co2 checkup and told me about the annual contract advantages - and I took advantage of both of them. I've worked with Rich and Comfort Solutions for several years and I'm always impressed with their professionalism. Great company! Less

Fabian did a professional comprehensive and personable job, checking our gas boiler and heat pump for efficiency and performance. He did a wonderful job. Less

Irwin and Tevin were courteous, professional and very knowledgeable. Always a pleasure doing business with Comfort Solutions. All technicians are top-notch professionals. Less

Irwin, the technician provided clear information on how to work my heating and air conditioning system. He also provided details about what work he was performing. Comfort Solutions has always come through when needed. I highly recommend their services and Irwin! Less

Great experience again this time with Fabian from Comfort Solutions today. He arrived early and did a great job on our heat pump fixing an issue we had for a little while. Less

My heating failed the week of Thanksgiving-- I was leaving the next day for a week+ of travel and temperatures were going to drop below freezing. I reached out to Comfort Solutions and received a quick response and was able to get service that day. The part needed to be ordered, but knowing the travel I had coming up, Comfort Solutions (Rich) made arrangements to acquire a part locally and to have it repaired before I left the next morning. Jainer was the technician and was extremely prompt, communicative, polite, and even showed up at the supplier warehouse before they were open so he would be the first in line. Very grateful for the thoughtful and quick service. Less

Irwin was pleasant and friendly and knowledgeable. There were a few things I had hoped he would do as part of the scope, so he checked with the office and took care of those things for us in a smooth and efficient manner. Great experience! Less

Jainer was fantastic—thorough, polite, informative and tried everything he could think of to address my issue. And Comfort Solutions was able to get me an appointment right away despite a busy time of year. I will definitely work with him and Comfort Solutions again on any heating, cooling, and plumbing needs! Less

We've been a customer of Comfort Solutions for decades. They replaced our originally installed contractor grade HVAC system. They also perform summer and winter maintenance on our HVAC systems. Yesterday, we had our home gas-heating system maintenanced by Fabian. He did an outstanding job and was so thorough in checking all safety systems. We were so impressed by his knowledge and ability to explain the intricacies and findings for each test. We learned a lot from him. Thank you, Comfort Solutions, for sending such highly qualified technicians to your customers. Less

Our unit had some problems. We called comfort solutions and the representative was very understanding and sent a technician the same day we called. The technician, Jainer, was very helpful and went above and beyond to help us fix our unit. Very satisfied with the service this company provides. Less

Fabian was polite snd professional. He fixed our HVAC problem for the moment. His effectiveness will be detemined by how long the system stays operational. If it’s 9-12 months without a return visit the. 4 out of 5. If longer than 12, then 5 stars Less

Irwin was terrific. Polite, thorough, and helpful. I think he even saved me from a year of allergies. I’ve been using Comfort Solutions for 16 years and have only ever had exceptional service. Less

Excellent company for installation and maintenance of my two zone system. Irwin was my recent technician and he performed a very thorough inspection. After finding myself in a disastrous situation with a previous company, I feel like I can finally relax, knowing that I found a company that I can trust. Less

I spent about 8 years "encapsulating" my 1950s home in Alexandria and became super-informed about what it takes to create an outstanding home environment. In searching for an HVAC company my first question was did they know what encapsulation meant and how to apply the various "schedules" used to determine load. Mostly they didn't know. Then I spoke with Rich Jones of Comfort Solutions and realized I had finally met someone who was not only an engineer but also a designer and an artist. We were both on the same page and we both knew what I was doing was experimental in some ways. It was not straightforward - it was a challenge because I had employed some new technologies that don't fit into the common niche of most HVAC companies abilities, experience, interest and training.Rich and his colleagues rose to the challenge of helping me "perfect" my system. It was a challenge because mine is not a typical situation. But, it is one that Fairfax County inspectors have been impressed enough by to ask me to place the house on their Tour of Homes since it sets a standard for these older home restoration and updates. The HVAC system is part of whole environment that works best when all the other parts have been addressed as well. It is the recognition and accounting for of the whole picture where Comfort Solution excels. I could go on at great length as to what that requires but this posting has gone on long enough.Comfort Solutions is a great company and I can only hope that what I've written here will encourage you to contact them for whatever your HVAC needs and maintenance services might be.I have given the company permission to give out my name and phone number if you would wish to discuss any of what I have learned and experienced in regard to creating a cost and mechanically efficient environment in my 1950s brick rambler Alexandria home and how Comfort Solutions can do the same for you and your family.Roger DowneyAlexandria, VA Less

Great service! Rich and his team responded to an issue with my boiler within hours. Irwin is dedicated and determined. You’re in good hands with this team! Less

Comfort Solutions installed my heatpump and new water heater. They were on-time, didn't change the price later on, answered all my questions, and gave me the confidence needed to move forward working with them. Less

We have had a service contract with comfort solutions for years and have always had a great experience. Irwin was our latest tech and couldn’t have been nicer and more communicative about everything he did. Less

We’ve been using Comfort Solutions since 2010. They’ve been fantastic to work with. Over the span of working with them in our first house and now our second, they’ve installed 4 new units (two in each of our houses). They’re clean, quick, and very knowledgeable. Special shout out to Irwin and Gabriel who were our recent installers. Fantastic work guys. Less

Comfort Solutions is the best, the tech was very courteous on time and knowledgable on my older unit. A very great experience and quick service, I cannot express how nice it is in this day and age to have this kind of service. The scheduling department was great and knew what questions to ask me from the very start then they sent out the right tech. It is my opinion that this is what first class service is. Brian Behm Less

Jainer was very professional and very helpful. He has done our seasonal check-ups twice this year, and he did a great job both times. Highly recommend. Less

Comfort Solutions provides topnotch HVAC service. The scheduler arranged for the annual assessment to be conducted on a day and time that aligned with my schedule and provided constant updates regarding the technician’s arrival time. Janier, the technician, did a thorough examination of the system, addressing all issues and performing critical maintenance work to ensure continued maximum performance. Equally important, he provided a detail summary of the work done and expert guidance on how to take full advantage of the HVAC system’s capabilities. I highly recommend Comfort Solutions. Less

My technician, Jainer, was on time, thoroughly professional, helpful, and went beyond what was required. I hope he is my technician the next time I schedule. Less

Jainer was great! Explained my options to maintain or replace my PTAC unit, as well as service plans for the rest of my HVAC system. Pleasant and personable. Less

Comfort Solutions might not be the most budget-friendly option, but they definitely prioritize customer satisfaction and delivering high-quality service, ensuring the job is done right the first time. Even when faced with challenges, such as a previous agreement complicated by staff turnover and lack of documentation, Rich stepped in and made sure the agreement was honored. This level of commitment to customer service, even in difficult situations, highlights their dedication to doing things right. In short, if you're looking for a reliable company that prioritizes quality workmanship, excellent customer service, and doing the job right the first time, Comfort Solutions is worth considering, even if it means paying a bit more. Their willingness to go the extra mile and resolve issues speaks volumes about their integrity and commitment to their customers. Less

I have been incredibly impressed with Comfort Solutions and Irwin specifically. They installed a new HVAC system for us last year, and it we noticed in the peak of summer it was having a hard time keeping up with the temperatures. When notified Comfort Solutions that it was struggling, they came out immediately and did a thorough check-up on the system. Irwin was knowledgeable, professional, and transparent. He explained everything he was doing and even explained to me the numbers he was getting from his tests. He made sure our system was running optimally, and I was so grateful for his expertise. I highly recommend Comfort Solutions for anyone needing HVAC services. They’re reliable, efficient, and committed to customer satisfaction. Less

I received very satisfactory and complete AC service from Mr. Irwin with Comfort Solutions, VA. I am Very happy with quality attitude and service oriented to my AC units. I recommend their service with peace of mind and satisfaction. Girish Patel Less

Jainer and Gabriel were absolutely fantastic! They arrived in less than one hour and worked for three hours in 100 degree weather diagnosing the issue and didn’t leave until our system was fixed. 100% satisfied customer! Less

Great work that is much appreciated by my family. The best service we have used, and we now intend to be loyal Comfort Solutions customers moving forward. Thank you Fabian P.! You’re great! Less

Fabian was here when he said he would be, polite, very efficient and knowledgeable! He found a problem with one of my ACs that I didn’t even know I had as it was a fairly new one! Comfort Solutions is very lucky to have him as a technician a great addition to their business. Thank you for all you did! Less

After bad experiences with several HVAC companies in the past, I switched to Comfort Solutions several years ago and have been very happy with the services they provide. They've never tried to sell me something I don't need and gave me a great deal on a complete HVAC system last year. When I had a glitch with the new system the owner of the company came out on a weekend to check it. Turns out it was just a minor reset and the system has been great since, but I was impressed by the responsiveness. The techs are prompt and professional and I have no problems getting appointments when I need them. They have added Plumbing to their services, and I called when my upstairs toilet began leaking. They came right out and replaced my very old leaking toilet with a new one. Overall, I'm relieved to have a company that is responsive and that I trust. Less