2021-02-03T19:50:52.535Z

Septic System was installed 3/18 $5037 Started failing on 11/20 stated 1 year warranty wanted a $100 to come out and take a look then called back and said make $300 so we can pump it out. you have got to be kidding me ( How about turning the Pump off like the other Co. Did) I would not recommend this company .

2021-01-29T16:15:15.035Z

BVD Septic is our go to for septic installs and repairs, as well as well installs, well treatment systems, etc. We have worked together for over 8 years and they put their clients first. We appreciate their effort, communication, and support of our business. We have grown together and helped improve each other over time, which is a very valuable thing to be able to say in the construction and real estate industry.

2020-11-27T15:42:31.931Z

2020-11-10T15:25:21.071Z

BVD Septic was here promptly. They were professional and friendly. They spent a lot of time making sure the problem was fixed. They cleaned up after themselves and were very courteous. I would definitely recommend them.

2020-11-09T19:24:50.347Z

Tech was very friendly and professional

2020-11-05T15:31:11.386Z

Tech was on time, very professional and wore his mask, friendly and very knowledgeable, would recommend this company.

2020-11-03T14:53:51.808Z

Great service technician was very professional.

2020-10-28T15:32:24.593Z

The guy was really nice and professional.

2020-10-28T13:49:20.425Z

The tech guy came explain everything that was going on with the system and stated that it was a plumbing issue. But he made me comfortable that it the problem would be handled

2020-10-27T14:55:47.898Z

Great company highly recommend

2020-03-20T00:07:08.152Z

We bought our house brand new 3.5 years ago. Septic system was backing within 6 months of living in the house. BVD septic put an bandaids on the problem to get us out of the 1 year warranty phase then became completely unhelpful and even blamed our family for using too much water causing the system to fail. Needless to say we are hiring someone else to replace the system. I am 100% certain that BVD septic is the worst company I’ve ever done business with and wish I could give a less than 1 star review

2019-12-13T02:40:31.033Z

2019-08-20T22:44:48.501Z

We have an Earthtek engineered septic system. We clearly explained this and asked if they are licensed by State of Florida to work on Earthtek Systems. They said yes and sent out a service crew. The service crew connected up new pumps incorrectly and blew out a check valve and burned out a pump. It became obvious they had absoultely no knowledge of this system. I called the office and they said they would send the crew with experince out the next day. The knew crew appeared to know what they were doing, so I thought. After they completed the work, the next few days the pumps ran contiounously which they are not suppose to do. They had charged me $ 750.00 and nothing worked. I called another State certified contractor who came out and corrected their failed repairs that were plumbed wrong. The office promised to refund my monies which they never did. I have text messages and videos of them admitting they had no clue what they were doing. I could never recommend this company to anyone. Absoultely the worst!!!! I would run far and fast and keep calling others!

2019-07-29T15:27:35.592Z

The worst septic company in the area to do business with. They installed my septic and drain field and I've had nothing but problems since. The owner is a liar that doesn't keep his word and the workers look like tattooed neo-Nazis fresh outta prison. But worse than that, they will lie directly to your face about the work being done. No quality control. No oversight. Next time you have a problem with this company call the Health Department and Code Enforcement immediately.

2019-07-22T18:48:47.768Z

If I could give this place a negative 5 I would. They installed our septic tank on our brand new house in 2016. They managed to put a small hole in the side of my house during one of the numerous repairs we had to call them out there for. They told us that my septic tank motor had blown and quoted us $750 to repair it. I asked them to leave the motor there when they were done and they did not. A month later they called to tell me that now my aerator had to be replaced for another $750. I got a second opinion and low and behold there was just a string wrapped around the aerator. The contractor removed the string and I have had no issues since. We are under contract with them at the moment but we will be filing a complaint with the city, reporting them to the BBB as well as taking them to small claims court. STEER CLEAR OF THIS SHITHOLE (all pun inteded) company.

2019-04-08T16:56:16.200Z

2018-09-23T15:17:47.648Z

My husband and I hired BVD septic the day before Thanksgiving 2017. We were told they were certified to work on our septic system. They came out and told us that one of our pumps was incorrect and the other was almost burnt out. We paid to have both pumps replaced and signed a maintenance contract with them. We were also told that some of our receptacles were bad and they needed to rewire the pumps. They were supposed to come out twice a year and inspect our system to make sure that it was running properly. They were not able to complete the job and it took us a couple of months to get them to complete it. Sept 15, our septic tank began backing up again. We called them and were told that they would send someone out but it would be emergency call billing. The sent a plumber from a company that they have acquired. We were told one of the pumps that we replaced in November 2017 was burnt out. It was replaced and the floats weren't engaging. We would have to manually turn the pumps on and off and a technician would be out Monday. Monday no one showed. We were told the tech was sick and would be here Tuesday. No one showed and no one answered. On Wednesday we called again and were assured someone would be out Thursday. A tech showed Thursday and was here for less than an hour. We were not told when the job was completed or what was wrong. When we called them to find out what was going on, we were told it was fixed. This morning our system began backing up again. When we called we were told that no one could come out today and they could come tomorrow. After demanding to speak to the owner, my husband was told that our control box was bad (first we have ever heard of this) and they were trying to fix it without replacing it... Again.. first we have ever told of this. We have paid them a monthly fee for a maintenance agreement that they never fulfilled and after some research today found that they are not even certified to work on the earthtek system that we have. They have lied from day 1 and this has been a never ending battle of no show appointments and not completed work!

2018-06-14T20:00:19.337Z

They did a great job repairing my septic system. Jennifer in the office was very helpful and patient with me as she walked me through a few troubleshooting steps. When all else failed she had field guys here within the hour. Mark and D, the two field guys, were very professional, efficient, and knowledgeable and had everything running smoothly within a few hours. Thank you BVD Septic!!!

2018-06-09T14:26:57.510Z

These guys just replaced my neighbors drain field. In the process the dumped dirt in my front yard without permission. I asked them to remove it and was assured they would leave it like they found it. Later that day they had removed most of it. When they returned a few days later they actually had a dump truck, dump a full load back into my front yard in the exact same spot. When asked why they dumped it there I was told they had no other place to dump it which isn't true considering next to my house is an empty lot and an vacant home on the other side of me. I explained to them that where they are putting this dirt is going to cause drainage issues and They told me they will move it. When they left that day they had removed about 85%, the problem is what they left behind in my yard and on the street now blocks my yard and the street from draining properly and causes water to stand in my yard. I contacted the company and the lady that answered apologized and said they would fix it immediately, she told me to text her the address and a few pictures. After a few days of nothing I called again and got no answer, but the owner called me back and told me what he seen in the pictures didn't look that bad but he would send something out to fix it. That was 3 weeks ago and nothing has been done. After looking into this company they have multiple complaints against them with the BBB and the fact that the owner gave me his word he would fix my yard and hasn't should give you enough reason to not hire them.

2018-02-09T20:51:18.687Z