New Wave is an organization that truly works to help its clients during what is often a stressful moment in their lives. New Wave is flexible and wor...
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New Wave is an organization that truly works to help its clients during what is often a stressful moment in their lives. New Wave is flexible and worked with me to develop a caregiver schedule that both took care of our needs and that I could afford. Even better, the caregiver we've been working with is wonderful, which says to me that New Wave does an excellent job of screening. Our caregiver is kind, creative, punctual and stays in communication. And he is male (!) which was something I specifically wanted for my husband. Initial paperwork is always daunting, but New Wave helped me along and now things are running like clockwork. My experience with New Wave has been nothing but positive.
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5
Jul 11, 2024
Thank you New Wave Home Care for the care they offered my mom in the last few years. Off and on my mother has had health issues which demanded the exp...
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Thank you New Wave Home Care for the care they offered my mom in the last few years. Off and on my mother has had health issues which demanded the expertise of a professional caregiver to be with her. When we hired New Wave. I found them to be professional and caring. As a daughter, it is important to me to have clear and consistent communication regarding my mother’s care. The team of New Wave supported me with good communication, so I understood what was happening each day while I continued working. The caregivers were kind to my mom and were able to provide for her What she needed at the time. I highly recommend New Wave to anyone looking for home care their family.o
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5
Jul 01, 2024
I have worked with New Wave for almost 2 years . All the Staffing Coordinator, Care coordinator and the Management are incredibly, amazingly, helpful ...
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I have worked with New Wave for almost 2 years . All the Staffing Coordinator, Care coordinator and the Management are incredibly, amazingly, helpful ,compassionate caring and supportive Specially Maam Vina Tejero. Have a wonderful and blessed everyone
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5
Jun 29, 2024
I have worked for New Wave Home Care for six months now and I can truly say that it has been a pleasureable experience. Having worked in this industry...
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I have worked for New Wave Home Care for six months now and I can truly say that it has been a pleasureable experience. Having worked in this industry for nine years I can appreciate the professionalism I have witnessed with this company. Manager Carla Geronca (with whom I have worked for years) continues to support me, listen, and provide solutions to any issues that arise; helping both myself as caregiver as well as our clients. I can fully recommend this company as both an employer and service provider.
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5
Jun 29, 2024
5
Jun 26, 2024
My experience working here the past few months have been amazing! Everyone works as a team to make sure the client is always in good hands and has a g...
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My experience working here the past few months have been amazing! Everyone works as a team to make sure the client is always in good hands and has a great care. Really happy to be apart of this team! My clients have all been great to work with :)
Just know this agency is so good to their staff.
Bonuses are given, hours are great and there if you want them. Love working here
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5
Jun 25, 2024
I want to state for the record how professional, trustworthy and excellent New Wave Home Care is. From the owner Sam, to the marketing manager Becky, ...
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I want to state for the record how professional, trustworthy and excellent New Wave Home Care is. From the owner Sam, to the marketing manager Becky, right down to the most important employees...the Caregivers! New Wave Home are provides their clients with quality care that enables them to live happier, healthier and safer lives at homes. Their services are distinguished by the caliber of their caregivers, the responsiveness of the staff and the expertise with the management.
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5
Jun 25, 2024
I have worked with New Wave Home Care (NWHC) for almost one year now. The Staffing Coordinator, Care Coordinator and Mr. Royce are incredibly compassi...
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I have worked with New Wave Home Care (NWHC) for almost one year now. The Staffing Coordinator, Care Coordinator and Mr. Royce are incredibly compassionate, flexible, and trustworthy. One staffing coordinator didn’t know how to handle the caregiver and scheduling. Her name is Stacy Carbajal.
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5
May 30, 2024
The most amazing staff, management, and environment.
All staffing coordinators are incredibly amazing and helpful, they are so caring and nurturing.
T...
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The most amazing staff, management, and environment.
All staffing coordinators are incredibly amazing and helpful, they are so caring and nurturing.
They work with your schedule and are always there to help, even at 3 AM.
They never fail gesture wise in appreciating all your hard work.
It's such a positive and amazing work environment for us the employees and also their clients.
I’m glad to be going on one year as an employee here.
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5
Aug 20, 2023
My 98 year old father had four different people from this company to stay with him in the hospital and senior home, 12 hour shifts around the clock an...
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My 98 year old father had four different people from this company to stay with him in the hospital and senior home, 12 hour shifts around the clock and I think they’re all excellent.
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5
Jun 27, 2023
5
Jul 05, 2022
I highly recommend New Wave Home Care for private caregiving services. I run residential care homes and we have witnessed New Wave caregivers in acti...
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I highly recommend New Wave Home Care for private caregiving services. I run residential care homes and we have witnessed New Wave caregivers in action in real time over these past few years. Sam, the owner, is very easy to work with and will go out of his way to make things "right". Their staff is professional, responsive, and knowledgeable. Thank you Sam!
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5
Jun 10, 2022
5
Dec 16, 2021
I can’t say enough good things about New Wave. Not only did they go above and beyond in helping care for my mom, who could be a very difficult person,...
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I can’t say enough good things about New Wave. Not only did they go above and beyond in helping care for my mom, who could be a very difficult person, but Royce skillfully helped us navigate the confusion of her long-term care insurance during a time when everything was pretty overwhelming and we were dealing with it all a lot of the time from a different state. They were always available immediately when we needed something, and I felt like they were our partner in making sure my mom was well taken care of. Their caregivers are compassionate, skilled and patient people who consistently go beyond their normal duties to ensure their patients are safe and happy, and their office staff (Thank you again, Tracy) are amazing. I would recommend their services to anyone looking for a caregiver for a loved one wholeheartedly and without reservations!
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5
Apr 25, 2021
I have worked with New Wave Home Care (NWHC) for nearly 10 years now. I am a professional fiduciary so I have had experience with many home health ca...
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I have worked with New Wave Home Care (NWHC) for nearly 10 years now. I am a professional fiduciary so I have had experience with many home health care agencies. NWHC is exceptional in every way - from the caregivers they provide, the oversight of the care, their system of setting up a method for me to receive updates after every caregiver shift, the assistance with ordering supplies including groceries, etc. They always go way beyond what is required and necessary to provide exemplary service.
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5
Mar 09, 2021
New Wave is a fantastic Homecare agency. Anne is great in the office and their caregivers are the best! Royce and Eliut in the office are both very e...
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New Wave is a fantastic Homecare agency. Anne is great in the office and their caregivers are the best! Royce and Eliut in the office are both very engaged and helpful!
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5
Feb 13, 2021
Last year I was recuperating from a broken ankle and needed a caregiver to help with some basic daily needs. I was referred to New Wave by a friend, ...
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Last year I was recuperating from a broken ankle and needed a caregiver to help with some basic daily needs. I was referred to New Wave by a friend, called their office and scheduled an assessment. I was very happy that there was no cost for this.
The nurse who did the assessment was very patient and knowledgeable. She let me tall her what I thought I needed, making suggestions as to how a caregiver could help. She stated she would be preparing a plan of care that the caregiver would follow in providing my care.
The caregiver I was given was well trained; she learned my routine quickly and was very helpful. She had a great personality which made our working together very pleasant.
Based on my experience, I would highly recommend New Wave Home Care and would call them again if I needed a caregiver.
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5
Oct 30, 2020
Our mom was declining and we brought her to my home so we could be with her 24/7. New Wave was referred to us by Unique Hospice (a most wonderful hosp...
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Our mom was declining and we brought her to my home so we could be with her 24/7. New Wave was referred to us by Unique Hospice (a most wonderful hospice!), and New Wave responded extremely quickly and sent the absolute perfect caregiver for an immediate night shift. She was incredible. our mom passed away that weekend. New Wave was professional and matched our needs so well, with the best caregiver, Cindy. We received beautiful flowers from New Wave when mom passed away. Incredibly thoughtful and so appreciated. We loved our experience with New Wave.
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5
Oct 27, 2020
New Wave Home Care is outstanding! We have been using them for over 7 years now and couldn't be happier. Their caregivers are conscientious, thoughtfu...
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New Wave Home Care is outstanding! We have been using them for over 7 years now and couldn't be happier. Their caregivers are conscientious, thoughtful, patient, and amazing with my Mom, who has Alzheimer's Disease. Sam is always available for questions or issues that arise. We consider them family.
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5
Oct 27, 2020
The folks at new wave are incredibly compassionate, flexible and trustworthy. I was forced into a care situation with my aging mom. In addition to me...
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The folks at new wave are incredibly compassionate, flexible and trustworthy. I was forced into a care situation with my aging mom. In addition to medical concerns she had the start of dementia. New wave provided care for her the last year of her life which ranged from light duties in the beginning —for someone who didn’t want the help at all but needed it! To full time care with intense physical demands. Each new need my mom encountered new wave met and exceeded with the appropriate care and staff. Mom went from rejecting their caregivers to being fully dependent and grateful for them. I cannot Say enough good things about this company.
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5
Dec 10, 2019
5
Mar 03, 2019
New Wave Home Care has been a life saver! We have been using them for several months now. Their business model is far superior to most other compan...
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New Wave Home Care has been a life saver! We have been using them for several months now. Their business model is far superior to most other companies that I've researched by keeping everyone involved apprised of daily activity. From the CEO and the NWHC staff, to the family and even the family doctor, by providing electronic communication, everyone is on the same page. Managing a loved ones care long distance is not an easy task. NWHC will go the extra mile to make sure your needs are met and more. I can confidently recommend them highly!
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5
Mar 14, 2018
My mother needed 24/7 care for 6 weeks following a difficult surgery. She was cranky and difficult most of the time, as well as following a complicate...
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My mother needed 24/7 care for 6 weeks following a difficult surgery. She was cranky and difficult most of the time, as well as following a complicated regime of medicines. New Wave Home Care caregivers were uniformly outstanding: on time, conscientious, sensitive and professional. These caregivers are well trained, and exceptionally well screened, obviously, as they are just all around good people. Five stars.
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