The reviews reflect a consistently positive experience with the staff's professionalism, friendliness, and attentiveness. Customers appreciate the knowledgeable care provided, which includes thorough explanations and emotional support during their appointments. However, there is a mention of the need for clearer directions to the new location, suggesting room for improvement in communication.
5
Feb 18, 2025
Great experience. On time, helpful, and showed interest in my concerns
5
Feb 18, 2025
If you are searching for an audiologist rather than an ENT, Louisville Family Audiologist is your place! This staff is completely and thoroughly knowledgeable of all things related to hearing. I moved here 8 years ago from Northern Illinois and was searching for a new audiologist. I have tried a couple other "hearing" establishments around Louisville but couldn't find an actual audiologist to f...
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If you are searching for an audiologist rather than an ENT, Louisville Family Audiologist is your place! This staff is completely and thoroughly knowledgeable of all things related to hearing. I moved here 8 years ago from Northern Illinois and was searching for a new audiologist. I have tried a couple other "hearing" establishments around Louisville but couldn't find an actual audiologist to fulfill my hearing needs. I cannot stress enough the importance of learning the type of hearing loss you may have and what instruments may help you. At Louisville Family Audiology, the doctors take the time and patience to educate you.
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5
Feb 18, 2025
Wow! Great patient care! Very professional, kind, friendly. They answer all your questions and concerns. I’ve had a hearing impairment my whole life and they explained the testing process, my results and options so well. Also, a beautiful office - so clean and modern!...
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Wow! Great patient care! Very professional, kind, friendly. They answer all your questions and concerns. I’ve had a hearing impairment my whole life and they explained the testing process, my results and options so well. Also, a beautiful office - so clean and modern!
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5
Feb 18, 2025
I love this audiology group. They are caring & thorough. And it’s great they have a Crestwood location!👌🏼❤️
5
Feb 17, 2025
I have enjoyed going to Louisville Family Audiology for the last several years. Aynsley is so kind and does a great job!
5
Feb 15, 2025
Excellent Service
5
Feb 12, 2025
5
Feb 09, 2025
My experience at Louisville Family Audiology is always stellar. And Dr. Martin always has a sunny disposition along with terrific expertise. I highly recommend both....
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My experience at Louisville Family Audiology is always stellar. And Dr. Martin always has a sunny disposition along with terrific expertise. I highly recommend both.
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5
Feb 09, 2025
Went for a hearing test and they were great! Would definitely recommend!!
5
Feb 05, 2025
I met Ainsley Holzen, Au.D. for my initial visit. She was very professional. I was a person during this visit, not just another appointment. She provided a thorough hearing test after first going over my symptoms with me. She also was attentive to my wife’s thoughts. Afterwards, she explained the testing in detail. A follow-up appointment has been made....
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I met Ainsley Holzen, Au.D. for my initial visit. She was very professional. I was a person during this visit, not just another appointment. She provided a thorough hearing test after first going over my symptoms with me. She also was attentive to my wife’s thoughts. Afterwards, she explained the testing in detail. A follow-up appointment has been made.
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5
Feb 04, 2025
Rachel is very knowledgeable in her work! Very easy to speak with and can understand clearly what she is saying. A+
5
Jan 30, 2025
5
Jan 26, 2025
My Audiologist is awesome. Very informative, personal & knowledgeable . She addresses all my concerns in a way that is east to understand. I can’t say enough good about her! Thanks...
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My Audiologist is awesome. Very informative, personal & knowledgeable . She addresses all my concerns in a way that is east to understand. I can’t say enough good about her! Thanks
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5
Jan 25, 2025
Very responsive to my needs. Give me plenty of time to ask questions. Very good at explaining her recomendations for me.
5
Jan 19, 2025
Very pleasant and professional.
5
Jan 18, 2025
Entire visit was “a go” from beginning to end! Such a pleasant surroundings for updating hearing aids as they improved greatly in performance!!
5
Jan 16, 2025
Friendly. Experienced, knowledgeable. Just what I needed.
5
Jan 14, 2025
Arranged an appointment in one day, was seen promptly and administered a hearing test with care and compassion. Fully explained results and gave me copy of test for my physician. Highly recommend!...
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Arranged an appointment in one day, was seen promptly and administered a hearing test with care and compassion. Fully explained results and gave me copy of test for my physician. Highly recommend!
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5
Jan 02, 2025
5
Jan 02, 2025
I didn't have a wait nor did my daughter.
The staff and doctors are all very professional and answered all my anxious questions. Highly recommend this place to anyone. They treat you like family and that's what I love most about this place ❤️...
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I didn't have a wait nor did my daughter.
The staff and doctors are all very professional and answered all my anxious questions. Highly recommend this place to anyone. They treat you like family and that's what I love most about this place ❤️
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5
Dec 30, 2024
They are so good and extremely helpful.
5
Dec 13, 2024
Love the new location, which is more convenient. I got my hearing aids 3 years ago. LFA is friendly, listen to my concerns and very helpful. A+++
5
Dec 10, 2024
Appointment was on time, hearing test/ assessment was very well explained and was made comfortable during the entire process. Review of my hearing test was thorough and all questions / scenarios were explained in detail. Never felt rushed. Solutions offered were explained in detail and cost/benefits on the different hearing aid solutions were open and fully explained to allow a selection base...
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Appointment was on time, hearing test/ assessment was very well explained and was made comfortable during the entire process. Review of my hearing test was thorough and all questions / scenarios were explained in detail. Never felt rushed. Solutions offered were explained in detail and cost/benefits on the different hearing aid solutions were open and fully explained to allow a selection based on my needs and cost. Thanks and looking forward to my fitting and living a life where I can fully engage and not “miss out” of discussions.
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5
Dec 10, 2024
5
Dec 09, 2024
This was my first hearing test. Website and paper work were easily navigable. Staff is very professional and efficient. Started appointment on time. Helpful email alerts concerning appointment....
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This was my first hearing test. Website and paper work were easily navigable. Staff is very professional and efficient. Started appointment on time. Helpful email alerts concerning appointment.
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5
Dec 05, 2024
They listened to my concerns and responded with what I needed. This is a very knowledgeable and friendly group. Dr Reimar is terrific to work with and they have access to the latest technology....
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They listened to my concerns and responded with what I needed. This is a very knowledgeable and friendly group. Dr Reimar is terrific to work with and they have access to the latest technology.
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5
Dec 05, 2024
Professional, friendly and explained everything.
5
Dec 03, 2024
Everyone at Louisville Family Audiology is polite, helpful, and professional. They are a pleasure to work with.
5
Nov 26, 2024
Dr Martin is wonderful!
5
Nov 22, 2024
I went to two places for a consult before finding Dr Reimer at the Crestwood location. Although I fought realizing I had a hearing loss I was given a thorough hearing test my loss was explained to me where I understood loss and your brain. . I was not oversold on the most expensive model but for the one that fits my needs....
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I went to two places for a consult before finding Dr Reimer at the Crestwood location. Although I fought realizing I had a hearing loss I was given a thorough hearing test my loss was explained to me where I understood loss and your brain. . I was not oversold on the most expensive model but for the one that fits my needs.
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5
Nov 19, 2024
5
Nov 19, 2024
I have been going to Lou. Family Audiology for six years. My hearing aids have improve my life. My hearing lost has leveled off. I don't have to ask people to repeat very offen now....
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I have been going to Lou. Family Audiology for six years. My hearing aids have improve my life. My hearing lost has leveled off. I don't have to ask people to repeat very offen now.
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5
Nov 15, 2024
I could not be happier. The staff and level of professionalism is top notch. I have been a patient for over a year now. Yesterday when I was in the waiting room of the office (new location is great btw), an elderly woman was asking how to change the domes and filters on her hearing aids. The receptionist put everything on hold and with patience and compassion showed the woman how to do it her...
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I could not be happier. The staff and level of professionalism is top notch. I have been a patient for over a year now. Yesterday when I was in the waiting room of the office (new location is great btw), an elderly woman was asking how to change the domes and filters on her hearing aids. The receptionist put everything on hold and with patience and compassion showed the woman how to do it herself and then had the patient do it herself while she helped her. It was amazing to see that she took the time to do that, the frazzled elderly patient left feeling calm and had a smile on her face. That level of service is priceless. I will continue to be a patient as well as recommend this practice to everyone I know with hearing needs. Thanks for a great job, you all are an asset to the St. Matthews area!
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5
Nov 14, 2024
They are great to work with. They care about their patience
5
Nov 13, 2024
Dr Martin and staff are very experienced and friendly. My hearing is so clear now compared to before obtaining hearing aids. I am now hearing higher tones like birds and in music as I have damaged my ears being a musician and Harley rider....
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Dr Martin and staff are very experienced and friendly. My hearing is so clear now compared to before obtaining hearing aids. I am now hearing higher tones like birds and in music as I have damaged my ears being a musician and Harley rider.
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5
Nov 07, 2024
Very though and explained hearing aids in an easy to understand way.
5
Nov 07, 2024
I've been with Dr. Sweeney since she started her practice. She has fitted me with hearing aids and adjusted them as needed. It's always a pleasure to catch up with her as she test and change my hearing aids. Her pleasant nature and service attitude carries over to her staff. Weather it's an inspection or cleaning or repair they handle it right away with a pleasant nature and a respect of my t...
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I've been with Dr. Sweeney since she started her practice. She has fitted me with hearing aids and adjusted them as needed. It's always a pleasure to catch up with her as she test and change my hearing aids. Her pleasant nature and service attitude carries over to her staff. Weather it's an inspection or cleaning or repair they handle it right away with a pleasant nature and a respect of my time. They always explain what needs to be done and does it right away. Thank you for keeping me current and hearing well.
I would recommend Louisville Family Audiology to everyone as the best in Louisville.
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5
Oct 28, 2024
They were absolutely fantastic and I would recommend them to anyone I know. The entire staff including the doctor was wonderful.
5
Oct 21, 2024
Everyone was very professional and helpful.
5
Oct 13, 2024
Dr. Reimer is a consummate professional who made me comfortable with the entire process of hearing testing, getting hearing aids and follow up visits. Always willing to answer my questions, she makes me feel that she truly wants this experience to be life-changing, which it is turning out to be. The office staff is also courteous and knowledgeable.i have had several subsequent follow up visits an...
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Dr. Reimer is a consummate professional who made me comfortable with the entire process of hearing testing, getting hearing aids and follow up visits. Always willing to answer my questions, she makes me feel that she truly wants this experience to be life-changing, which it is turning out to be. The office staff is also courteous and knowledgeable.i have had several subsequent follow up visits and am always impressed with Dr. Reimer’s professionalism and knowledge. I have no hesitation in making a recommendation.
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5
Oct 11, 2024
Was able to see Dr. Reimer, who gave a vibe that immediately made me feel comfortable in explaining my symptoms. My concerns were addressed, test given, and suggestion for further comfort measures....
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Was able to see Dr. Reimer, who gave a vibe that immediately made me feel comfortable in explaining my symptoms. My concerns were addressed, test given, and suggestion for further comfort measures.
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5
Oct 10, 2024
Very professional, very knowledgeable and caring employees in general. Dr. Was amazing and really took the time to educate me and meet my needs or expectations. Wonderful experience!!...
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Very professional, very knowledgeable and caring employees in general. Dr. Was amazing and really took the time to educate me and meet my needs or expectations. Wonderful experience!!
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5
Oct 04, 2024
Attentive care, worked with me to fill out paperwork.
5
Oct 01, 2024
super helpful.😌
5
Sep 24, 2024
The staff was very friendly, welcoming myself being a new patient.
The doctor she was very professional and knowledgeable of my needs
5
Sep 24, 2024
Very professional and efficient. Great service. Great people and very knowledgeble professionals.
5
Sep 24, 2024
Friendly all the way around. From start to end.
5
Sep 07, 2024
Everyone was kind and professional. The office felt welcoming.
5
Sep 06, 2024
5
Sep 06, 2024
Everyone is so nice and helpful. They are very prompt with the appointment time, which is very important.
5
Aug 30, 2024
5
Aug 29, 2024
They was understanding I was satisfied with it
5
Aug 28, 2024
great people, everyone is polite and helpful. if you have a problem they will fix it. really good place to do business with
5
Aug 27, 2024
I highly recommend Louisville Family Audiology located at
6001 Claymont Village Dr #7, Crestwood, KY 40014
Doctor Martin and Doctor Sweeney care about their patients and provide consistent top level care in every aspect of their practice. I am a grateful patient for having the ability to hear all sounds again....
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I highly recommend Louisville Family Audiology located at
6001 Claymont Village Dr #7, Crestwood, KY 40014
Doctor Martin and Doctor Sweeney care about their patients and provide consistent top level care in every aspect of their practice. I am a grateful patient for having the ability to hear all sounds again.
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5
Aug 27, 2024
I'm completely satisfied with my hearing aids which are now over a year old. What an improvement with my tinnitus! Dr. Katie Martin is very knowledgeable and professional. In addition, I was treated kindly with truly caring attitude. She was much more concerned with resolving the ringing in my ears than in selling me hearing aids! I highly recommend Louisville Family Audiology!
Chester Abell...
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I'm completely satisfied with my hearing aids which are now over a year old. What an improvement with my tinnitus! Dr. Katie Martin is very knowledgeable and professional. In addition, I was treated kindly with truly caring attitude. She was much more concerned with resolving the ringing in my ears than in selling me hearing aids! I highly recommend Louisville Family Audiology!
Chester Abell
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4
Aug 13, 2024
The exam and counseling was very helpful as usual. Since you are in a new location that is "off the beaten path" it will be helpful for you to continue to send a couple reminders to patients reminding them and giving directions....
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The exam and counseling was very helpful as usual. Since you are in a new location that is "off the beaten path" it will be helpful for you to continue to send a couple reminders to patients reminding them and giving directions.
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5
Aug 12, 2024
5
Aug 11, 2024
Helpful, friendly, competent, and good listener; put me at ease and explained how to get the most out of my hearing aids. My doctor, Dr Reimer, was excellent at explaining the range of my hearing loss and the path to regain the loss by best use techniques of the aids. I made the right choice with my decision to go with Louisville Family Audiology....
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Helpful, friendly, competent, and good listener; put me at ease and explained how to get the most out of my hearing aids. My doctor, Dr Reimer, was excellent at explaining the range of my hearing loss and the path to regain the loss by best use techniques of the aids. I made the right choice with my decision to go with Louisville Family Audiology.
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5
Aug 10, 2024
They were really great friendly people and helped me adjust to the whole process of hearing aids forever grateful
5
Aug 09, 2024
Very nice staff highly recommend!!!!!!!:🤩
4
Aug 08, 2024
Today, was the best visit yet. Doctor Martin listened to what I said and made a big difference in how I utilize my hearing aids. Outstanding visit!!
5
Jul 30, 2024
A great staff easy to talk to in a beautiful office
Listen to your complaints are your problems and have answers to your questions and your problems
5
Jul 26, 2024
Wait time was less than 5 minutes. Very friendly and professional.
5
Jul 25, 2024
Brought my 91 years old father to get his hearing aid and was absolutely happy with Katie Martin Au.D. - very friendly, professional and knowledgeable. And also were very pleased with the front desk staff . Highly recommend....
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Brought my 91 years old father to get his hearing aid and was absolutely happy with Katie Martin Au.D. - very friendly, professional and knowledgeable. And also were very pleased with the front desk staff . Highly recommend.
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5
Jul 25, 2024
5
Jul 24, 2024
What a great medical office! Smart,
caring, and very professional! I had been a patient of Dr Sweeney’s about 5 years ago!
She was very compassionate about a personal situation! This time I saw Dr Reiner, and she was outstanding! If you are having hearing problems, Louisville Family Audiology is the place to go!...
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What a great medical office! Smart,
caring, and very professional! I had been a patient of Dr Sweeney’s about 5 years ago!
She was very compassionate about a personal situation! This time I saw Dr Reiner, and she was outstanding! If you are having hearing problems, Louisville Family Audiology is the place to go!
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5
Jul 23, 2024
Love Louisville Family Audiology. The new building is amazing. The girls are so nice. Nice experience!!!
5
Jul 18, 2024
My husband and I had our first visit today. Our experience at Louisville Family Audiology was excellent! The doctor was amazing! She was extremely informative and so pleasant to talk with. The office staff was kind, smiled and was very easy to work with....
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My husband and I had our first visit today. Our experience at Louisville Family Audiology was excellent! The doctor was amazing! She was extremely informative and so pleasant to talk with. The office staff was kind, smiled and was very easy to work with.
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5
Jul 11, 2024
Very friendly. Office is welcoming and relaxing. Hardly any wait time.
5
Jul 11, 2024
A very pleasant appointment. Very professional. The Dr took time to listen to my concerns and offered good solutions. I recommend this office to anyone with hearing concerns....
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A very pleasant appointment. Very professional. The Dr took time to listen to my concerns and offered good solutions. I recommend this office to anyone with hearing concerns.
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5
Jul 09, 2024
Amazing facility and staff. They were wonderful to work with.
5
Jul 08, 2024
5
Jul 05, 2024
very polite, friendly and professional. I have been a patient of theirs for 3 years now and I am very happy with the results.
5
Jun 29, 2024
New office is fabulous. Dr. Ansley is very cordial and kind. Each visit is a pleasure. Thank you!!!!
5
Jun 25, 2024
Dr. Holzen provided exceptional care. She was very thorough in their examination and took the time to explain everything in detail. The office staff was friendly and helpful, and the facility was clean and modern. I highly recommend this office for anyone in need of hearing care....
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Dr. Holzen provided exceptional care. She was very thorough in their examination and took the time to explain everything in detail. The office staff was friendly and helpful, and the facility was clean and modern. I highly recommend this office for anyone in need of hearing care.
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5
Jun 24, 2024
The hearing aids are awesome and the best she has ever had, as told by my wife. The service is amazing, nice people through out the office and answered every question we asked. I have had the hearing aids for less than a week, but can hear so much better than the ones I got through Acute hearing and I returned my hearing aids to Costco, which yes were cheaper, but you get what you pay for. I don...
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The hearing aids are awesome and the best she has ever had, as told by my wife. The service is amazing, nice people through out the office and answered every question we asked. I have had the hearing aids for less than a week, but can hear so much better than the ones I got through Acute hearing and I returned my hearing aids to Costco, which yes were cheaper, but you get what you pay for. I don't have perfect hearing, but it is the best I have had in years.
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5
Jun 24, 2024
The new ground level office is fantastic. Parking is right next to the door and there are no steps. The Doctors and Staff are the best - providing clear and concise information to benefit my hearing health....
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The new ground level office is fantastic. Parking is right next to the door and there are no steps. The Doctors and Staff are the best - providing clear and concise information to benefit my hearing health.
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5
Jun 24, 2024
5
Jun 24, 2024
The staff is very helpful. They listened to my concerns and reacted accordingly. Very happy with their service.
5
Jun 23, 2024
Everyone is so warm and pleasant
5
Jun 21, 2024
Today was a breeze, right in and out. Internal batteries changed at no charge! Thank you!!!
5
Jun 19, 2024
We found the office as well as Dr. Martin very kind & helpful. The testing was not rushed & we felt comfortable with the results. The only negative is it can be difficult to find....
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We found the office as well as Dr. Martin very kind & helpful. The testing was not rushed & we felt comfortable with the results. The only negative is it can be difficult to find.
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5
Jun 19, 2024
I felt very uneasy when I went in for the first time, but when I left I was very pleased with the Doctor and the whole situation.
She explained everything she was doing and made me feel I was making the right choice....
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I felt very uneasy when I went in for the first time, but when I left I was very pleased with the Doctor and the whole situation.
She explained everything she was doing and made me feel I was making the right choice.
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5
Jun 17, 2024
Very relaxed yet professional atmosphere. The audiologist listens and acts on information that’s presented.
5
Jun 17, 2024
I was able to get an appointment quickly and the staff were so nice! I will recommend them to anyone needing their services
5
Jun 13, 2024
I have been very pleased with my audiologist and my hearing aids!
5
Jun 11, 2024
They are knowledgeable and super nice. Explain things in great detail and make sure you have the right hearing aids for your type of loss.
5
Jun 10, 2024
Great service from great people !
5
Jun 08, 2024
5
Jun 01, 2024
5
May 30, 2024
Professional, very knowledgeable, answered all my questions.
5
May 27, 2024
Louisville Family Audiology in Louisville is an amazing practice! Dr. Sweeney and her whole team are the gold standard when it comes to service, knowledge, and products. Their cognitive hearing program is just what we needed, and the information we received led us to the right treatments and products for my husband. He has much improved with the use of his specially fitted Oticon hearing aids. Th...
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Louisville Family Audiology in Louisville is an amazing practice! Dr. Sweeney and her whole team are the gold standard when it comes to service, knowledge, and products. Their cognitive hearing program is just what we needed, and the information we received led us to the right treatments and products for my husband. He has much improved with the use of his specially fitted Oticon hearing aids. The way this group supported us during a very difficult time in my husband's health journey will always be a cause for appreciation and celebration for us!
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5
May 27, 2024
The Crestwood office is beautifully set up, with a peaceful and welcoming atmosphere. The receptionist was friendly and helpful. The doctor is lovely and has personal experience of hearing loss, so she knows first hand what her patients are experiencing. She is also well versed and up to date in the technology that’s out there so she can explain in detail what would help and how to operate it. Y...
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The Crestwood office is beautifully set up, with a peaceful and welcoming atmosphere. The receptionist was friendly and helpful. The doctor is lovely and has personal experience of hearing loss, so she knows first hand what her patients are experiencing. She is also well versed and up to date in the technology that’s out there so she can explain in detail what would help and how to operate it. You really couldn’t ask for a nicer environment to sort out your hearing issues!
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5
May 25, 2024
great folks
5
May 21, 2024
Always great with dr Martin
5
May 21, 2024
Needed a hearing test for my son and the staff and doc were very good with accommodating him.
5
May 20, 2024
5
May 20, 2024
Great experience, great staff and service. Feels like family, all are so nice and friendly.
5
May 20, 2024
Katie Martin is very knowledgeable about the oticon aids. She spends time making sure your questions are fully answered. The appointment is on time and parking is simple....
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Katie Martin is very knowledgeable about the oticon aids. She spends time making sure your questions are fully answered. The appointment is on time and parking is simple.
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5
May 12, 2024
I am always impressed by the kindness, compassion, attention to my needs and problems. Dr. Holzen is outstanding and is always cheerful. She is thorough in her examinations. I have tried other audiologists in other practices and companies. Louisville Family Audiology has been best by far in helping me hear. They're terrific!! After 4+ years they still are...
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I am always impressed by the kindness, compassion, attention to my needs and problems. Dr. Holzen is outstanding and is always cheerful. She is thorough in her examinations. I have tried other audiologists in other practices and companies. Louisville Family Audiology has been best by far in helping me hear. They're terrific!! After 4+ years they still are
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5
May 07, 2024
On time appointment. Pleasant and competent staff.
5
May 07, 2024
Courteous. Informative. Professional.
5
May 01, 2024
The new office location is very open and has a calming atmosphere. The staff and Doctor are up beat, friendly and my appointment went smoothly and helpful. 😃...
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The new office location is very open and has a calming atmosphere. The staff and Doctor are up beat, friendly and my appointment went smoothly and helpful. 😃
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5
Apr 30, 2024
Great experience! Everyone was friendly and helpful. I was in and out quickly after a thorough hearing test and explanation of the results.
5
Apr 26, 2024
I can’t thank God enough for this miracle!!! The staff was so nice and so informative and educated!!! There are not enough wonderful things to say! Thank you thank you thank you!!!...
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I can’t thank God enough for this miracle!!! The staff was so nice and so informative and educated!!! There are not enough wonderful things to say! Thank you thank you thank you!!!
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5
Apr 23, 2024
Timely, thorough, put client and caregiver at ease.
5
Apr 22, 2024
The Crestwood office is convenient to access and has plenty of parking. Staff is friendly and knowledgeable.
5
Apr 17, 2024
Dr. Holzen was excellent in helping me to actually compare and contrast my existing aids. Her extensive experience with modern technology was obvious and appreciated....
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Dr. Holzen was excellent in helping me to actually compare and contrast my existing aids. Her extensive experience with modern technology was obvious and appreciated.
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5
Apr 16, 2024
I been in this office for one year now.Great service and friendly staff.I love their new location.
5
Apr 16, 2024
always polite professional and smiling. love the new office space, so much brighter and welcoming!
5
Apr 15, 2024
Wonderful experience. Very knowledgeable and experienced and took the time to explain it to me.
5
Apr 11, 2024
5
Apr 11, 2024
5
Apr 10, 2024
The technicians are extremely friendly and knowledgeable. If you are having hearing issues, this is the go-to place.
The new place is sic. Or for us older gen , Rad....
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The technicians are extremely friendly and knowledgeable. If you are having hearing issues, this is the go-to place.
The new place is sic. Or for us older gen , Rad.
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5
Apr 09, 2024
5
Apr 04, 2024
I have been a patient for over 2 years and cannot imagine a better quality of service. There is no reason to go anywhere else.
5
Apr 04, 2024
5
Mar 26, 2024
What a wonderful practice! Dr. Martin took time with me and patiently explained things. The new office is easy to access and bright and happy. The support team was helpful and kind as I was eager to be seen. Thank you Louisville Family Audiology! Your care and investment is seen and appreciated....
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What a wonderful practice! Dr. Martin took time with me and patiently explained things. The new office is easy to access and bright and happy. The support team was helpful and kind as I was eager to be seen. Thank you Louisville Family Audiology! Your care and investment is seen and appreciated.
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5
Mar 26, 2024
5
Mar 25, 2024
Great care
5
Mar 25, 2024
This office is amazing. Dr Riemer was very thorough and took the time to answer all my questions regarding my hearing loss. They offer the top of the line on hearing aids. I highly recommend them....
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This office is amazing. Dr Riemer was very thorough and took the time to answer all my questions regarding my hearing loss. They offer the top of the line on hearing aids. I highly recommend them.
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5
Mar 23, 2024
Had a mid morning appointment. Arrived at the new location. Plenty of parking. Nice waiting room. No wait on appointment. Went in right on time. In and out in a timely fashion.
A lot better location. Easy to find. Can go thru Mall St. Mathews and turn onto the street that goes by office....
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Had a mid morning appointment. Arrived at the new location. Plenty of parking. Nice waiting room. No wait on appointment. Went in right on time. In and out in a timely fashion.
A lot better location. Easy to find. Can go thru Mall St. Mathews and turn onto the street that goes by office.
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5
Mar 23, 2024
Problem solved quickly. No long wait before being greeted and seeing the audiologist. Very quick and very pleasant staff.
5
Mar 20, 2024
Everyone was kind, courteous and professional. I would recommend to anyone looking for a hearing test or other hearing related issues to trust this company. Thank you!...
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Everyone was kind, courteous and professional. I would recommend to anyone looking for a hearing test or other hearing related issues to trust this company. Thank you!
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5
Mar 11, 2024
Very professional from the staff and Dr. Very impressed with their work in my behalf.
5
Mar 11, 2024
I found my first visit with the doctor very pleasant. The office was very neat and clean. The staff were curious and professional. The doctor was very professional and knowledgeable. Everything was clearly explained....
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I found my first visit with the doctor very pleasant. The office was very neat and clean. The staff were curious and professional. The doctor was very professional and knowledgeable. Everything was clearly explained.
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5
Mar 05, 2024
5
Mar 01, 2024
Easy to schedule appointments, friendly staff, and the tinnitus treatment really has helped thus far (about a week in)!
5
Feb 26, 2024
Great experience.
I saw Dr. Reimer.
5
Feb 22, 2024
always excellent service!
5
Feb 22, 2024
Dr. Holzen is very clear in her instructions and quite helpful with answers to any questions I have. I am delighted with her care.
5
Feb 22, 2024
My recent visit to Louisville Family Audiology was another success! The staff always greets me warmly and I am seen in a timely manner. Dr. Aynsley Holzen is warm, welcoming and thorough as she checks my hearing aids and hearing. She does a wonderful job of explaining the test results and I always leave satisfied that I have chosen the perfect place to address my hearing needs!...
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My recent visit to Louisville Family Audiology was another success! The staff always greets me warmly and I am seen in a timely manner. Dr. Aynsley Holzen is warm, welcoming and thorough as she checks my hearing aids and hearing. She does a wonderful job of explaining the test results and I always leave satisfied that I have chosen the perfect place to address my hearing needs!
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5
Feb 21, 2024
The audiologist was helpful and answered all my questions. Outstanding service and product.
5
Feb 21, 2024
Prompt, kind, and caring are three adjectives to describe how wonderful this place is! They take time to listen and explain your test results and make reasonable plans for next steps....
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Prompt, kind, and caring are three adjectives to describe how wonderful this place is! They take time to listen and explain your test results and make reasonable plans for next steps.
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5
Feb 14, 2024
Fabulous staff and doctors.
5
Feb 13, 2024
5
Feb 13, 2024
Very friendly from doctor to front desk and is consistently so.
5
Feb 12, 2024
Louisville Family Audiology has been wonderful to work with! The staff is always smiling and so easy to work with. Dr. Holzen has been knowledgeable, patient, kind and helpful. So glad I chose to switch to this practice for my hearing aid needs!...
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Louisville Family Audiology has been wonderful to work with! The staff is always smiling and so easy to work with. Dr. Holzen has been knowledgeable, patient, kind and helpful. So glad I chose to switch to this practice for my hearing aid needs!
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5
Feb 10, 2024
5
Feb 09, 2024
Dr Holzen was wonderful!
5
Feb 09, 2024
Very friendly, knowledgeable, and helpful
5
Feb 07, 2024
So easy to access this office and have quick, caring service.
5
Feb 05, 2024
I really appreciate Dr Reiner. She takes time with me to address my issues with Tinnitus. She keeps up with the latest research and updates my treatment accordingly. I am very grateful for her expertise....
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I really appreciate Dr Reiner. She takes time with me to address my issues with Tinnitus. She keeps up with the latest research and updates my treatment accordingly. I am very grateful for her expertise.
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5
Jan 30, 2024
5
Jan 25, 2024
Excellent care and results.
5
Jan 24, 2024
Very understanding and compassionate!
5
Jan 22, 2024
5
Jan 22, 2024
Dr. Aynsley Holzen was very professional, thorough and kind. She answered all of my questions. I would definitely recommend her and this office to anyone in need....
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Dr. Aynsley Holzen was very professional, thorough and kind. She answered all of my questions. I would definitely recommend her and this office to anyone in need.
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5
Jan 22, 2024
Great place. Everyone is very friendly. I had no wait time and the doctor explained everything to me!
5
Jan 21, 2024
Great experience
5
Jan 18, 2024
5
Jan 17, 2024
Outstanding service and care start to finish.
5
Jan 17, 2024
Dr. Holzen was very patient and concerned with my needs. She spent time explaining all my options. Very comfortable to talk to. .
5
Jan 12, 2024
Super friendly. Super helpful!
5
Jan 11, 2024
5
Jan 05, 2024
5
Jan 03, 2024
Very quick, efficient and friendly
5
Jan 02, 2024
5
Jan 02, 2024
I was very happy with Dr. Reimer, she was very knowledgeable and helped me with my hearing loss. Would highly recommend her and Louisville Family Audiology....
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I was very happy with Dr. Reimer, she was very knowledgeable and helped me with my hearing loss. Would highly recommend her and Louisville Family Audiology.
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5
Dec 31, 2023
I really liked the Audiologist! She was thorough and friendly!
5
Dec 28, 2023
5
Dec 27, 2023
Louisville Family Audiology in Crestwood, Kentucky offers excellent hearing services and answered all my questions and hearing needs. The office is spacious and modern with a superior staff. Katie Martin, clinical audiologist, is the most personable and extremely professional audiologist I have ever met. Her knowledge and patience far exceeded my expectations. I highly recommend Louisville Fa...
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Louisville Family Audiology in Crestwood, Kentucky offers excellent hearing services and answered all my questions and hearing needs. The office is spacious and modern with a superior staff. Katie Martin, clinical audiologist, is the most personable and extremely professional audiologist I have ever met. Her knowledge and patience far exceeded my expectations. I highly recommend Louisville Family Audiology to anyone.
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5
Dec 23, 2023
Everyone is wonderful and very welcoming. Professional and knowledgeable and could not have been more kind. Thank you!
5
Dec 21, 2023
Most efficient check-in and appointment I’ve had at a medical facility. Really well done.
5
Dec 20, 2023
Could not have been better!
5
Dec 19, 2023
Staff was super friendly and awesome to help my daughter with her hearing test. I will recommend them to everyone in Crestwood.
Ross O.
5
Dec 14, 2023
No wait, friendly staff!
5
Dec 12, 2023
Kathy Martin was knowledgeable, kind and explains everything very well.
5
Dec 12, 2023
Love a family practice rather than a chain. All at the practice are friendly and approachable. I got an appointment easily and was soon on time. This will definitely be my go-to hearing practice....
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Love a family practice rather than a chain. All at the practice are friendly and approachable. I got an appointment easily and was soon on time. This will definitely be my go-to hearing practice.
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5
Dec 01, 2023
Friendly staff, awesome Drs!
5
Nov 28, 2023
I have been a client for many years. Dr Martin services my hearing aids every 6 month. Every staff member has always been super nice to me.
5
Nov 28, 2023
Dr Reimer was very thorough in her assessment of my hearing and clearly explained in detail the results. In the follow up, she used a variety of noise environments to make adjustments. I was given a choice of devices with no pressure to choose any particular instrument. The final fitting and training was an easy process. I am really pleased with the improvement- I can hear things that I had compl...
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Dr Reimer was very thorough in her assessment of my hearing and clearly explained in detail the results. In the follow up, she used a variety of noise environments to make adjustments. I was given a choice of devices with no pressure to choose any particular instrument. The final fitting and training was an easy process. I am really pleased with the improvement- I can hear things that I had completely forgotten were even there. All of the staff were helpful and pleasant to work with. I would recommend Louisville Family Audiology to anyone who has concerns about their hearing or that of a loved one.
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5
Nov 20, 2023
No high pitch salesmanship, just a very good professional appointment to check my hearing for hearing aids.
5
Nov 08, 2023
The Crestwood audiology team is wonderful! Great location; very knowledgeable; super friendly! They recommended much better hearing devices for me. Highly recommend....
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The Crestwood audiology team is wonderful! Great location; very knowledgeable; super friendly! They recommended much better hearing devices for me. Highly recommend.
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5
Nov 06, 2023
My visit was fast, efficient and helpful. From front office to Audiologists, I am fortunate to have LFA providing my care.
5
Nov 02, 2023
My experience with Louisville Family Audiology treated me with expert professionalism. All of my questions were answered in easy-to-understand verbal communication. The staff and audiologist were extremely personable. I will recommend LFA to anyone....
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My experience with Louisville Family Audiology treated me with expert professionalism. All of my questions were answered in easy-to-understand verbal communication. The staff and audiologist were extremely personable. I will recommend LFA to anyone.
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5
Oct 25, 2023
Best staff + amazing service = WIN!!
5
Oct 15, 2023
Dr. Reimer is amazing! So informative and patient. You never are rushed.
The office staff is so friendly as well!
I have already shared my experience with others!...
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Dr. Reimer is amazing! So informative and patient. You never are rushed.
The office staff is so friendly as well!
I have already shared my experience with others!
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5
Oct 15, 2023
We have had a great experience with the Crestwood location! Beautiful office and really nice staff.
5
Oct 14, 2023
very professional
5
Oct 13, 2023
Professional, kind and patient
5
Oct 11, 2023
Very professional and very detailed explanation of my hearing loss and treatment.
5
Oct 09, 2023
Very friendly and knowledgeable
5
Oct 09, 2023
Everyone was so nice. Making my appointment was so easy and rescheduling was equally as easy - via text message! I absolutely loved that option. I was in and out pretty quickly. Everything was easy, cannot recommend them enough!...
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Everyone was so nice. Making my appointment was so easy and rescheduling was equally as easy - via text message! I absolutely loved that option. I was in and out pretty quickly. Everything was easy, cannot recommend them enough!
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5
Oct 06, 2023
Amazing experience, the audiologist I had was so kind and so passionate. Best experience at a doctor office ever!
5
Oct 05, 2023
5
Sep 27, 2023
Was confussed on appointment time reception got another dr to do evaluation when I was there. Thank you for being so accomidating. Not sure of Dr name very throughal and professional. Thank you again for working me in due to us leaving Tuesday to take care of business in Fort Myers...
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Was confussed on appointment time reception got another dr to do evaluation when I was there. Thank you for being so accomidating. Not sure of Dr name very throughal and professional. Thank you again for working me in due to us leaving Tuesday to take care of business in Fort Myers
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5
Sep 25, 2023
Purchased high level Oticon aids. The fitting and service from Family Audiology has been superb. While the initial fee would be considered high by most Family Audiology has provided excellent follow up care, maintenance parts, repair and, in my case a replacement, for no additional fees. Great professional staff....
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Purchased high level Oticon aids. The fitting and service from Family Audiology has been superb. While the initial fee would be considered high by most Family Audiology has provided excellent follow up care, maintenance parts, repair and, in my case a replacement, for no additional fees. Great professional staff.
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5
Sep 21, 2023
Amazing experience! They were so efficient. I got an appointment the same day I called within 30 minutes. I couldn’t recommend more.
5
Sep 20, 2023
Nice location. Great staff. Appointments are not rushed. Undivided attention of audiologist and all questions addressed.
5
Sep 20, 2023
Dr Laureen Reimer, Au.D. was exceptional. Very complete on doing my testing, explaining the results and having me try on the hearing aids. She is pleasant, knowledgeable and very patient. Not pushy at all. I did not purchase hearing aids through Louisville Family Audiology as the cost was out of my range. I found hearing aids elsewhere at a lower cost. That said, if these don't perform well, I wo...
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Dr Laureen Reimer, Au.D. was exceptional. Very complete on doing my testing, explaining the results and having me try on the hearing aids. She is pleasant, knowledgeable and very patient. Not pushy at all. I did not purchase hearing aids through Louisville Family Audiology as the cost was out of my range. I found hearing aids elsewhere at a lower cost. That said, if these don't perform well, I would return to Dr Reimer. Great office staff as well.
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5
Sep 14, 2023
Dr. Reimer was a delight to work with. She was attentive, knowledgeable, and genuinely cared about improving my hearing. She made me feel comfortable throughout the entire process....
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Dr. Reimer was a delight to work with. She was attentive, knowledgeable, and genuinely cared about improving my hearing. She made me feel comfortable throughout the entire process.
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5
Sep 14, 2023
Always a pleasure when I have a visit
5
Sep 12, 2023
Address my concerns very professional and my test was complementary. My hearing range was in the normal range and I didn’t need hearing supports
5
Sep 01, 2023
Great place to go for hearing aids and friendly service. Staff are awesome! They answer all your questions and go beyond to assist in providing you with exceptional care....
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Great place to go for hearing aids and friendly service. Staff are awesome! They answer all your questions and go beyond to assist in providing you with exceptional care.
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5
Aug 30, 2023
Friendly staff and very quick and understanding!
5
Aug 28, 2023
Nice folks. Dr. Wheeler was very informative and answered all of my questions.
5
Aug 24, 2023
I had a lot of questions, and Laureen answered them all.
5
Aug 21, 2023
Great staff who are very friendly. I didn't have to wait for my appointment - pretty much walked right in. Dr was super helpful in explaining everything....
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Great staff who are very friendly. I didn't have to wait for my appointment - pretty much walked right in. Dr was super helpful in explaining everything.
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5
Aug 17, 2023
5
Aug 16, 2023
This was a great experience. The entire staff has been so nice and helpful.
5
Aug 14, 2023
The doctor was very caring. She was patient and kind. Did a wonderful job relaying test results.
5
Aug 14, 2023
Front office staff was friendly, courteous, and helpful. Dr Wheeler was professional, informative, and engaging. We highly recommend her and the staff....
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Front office staff was friendly, courteous, and helpful. Dr Wheeler was professional, informative, and engaging. We highly recommend her and the staff.
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5
Aug 11, 2023
Dr Shea Wheeler is awesome.. she took a lot of time and was very patient as we worked through the best options for me.
5
Aug 10, 2023
Dr. Holzen is an amazing Doctor and person. I look forward to my visits with her.
5
Aug 09, 2023
5
Aug 09, 2023
5
Aug 01, 2023
5
Jul 27, 2023
Dr Wheeler is an excellent audiologist. She provides clarity and understanding in a most compassionate, unhurried, and patient way.
5
Jul 27, 2023
Very nice staff. The Dr. was wonderful and explained everything thoroughly. I would highly recommend them if you are in search of an audiologist.
5
Jul 26, 2023
All staff were professional, knowledgeable & caring.
5
Jul 25, 2023
Kind professional and on time
5
Jul 12, 2023
5
Jul 11, 2023
Dr. Wheeler was very understanding and helpful. She explained everything. Good people at Louisville Family Audiology.
5
Jun 29, 2023
They are professional, knowledgeable, and very informative. there was no waiting time. Great team.
5
Jun 29, 2023
Great service and super knowledgeable. Everyone was super friendly
5
Jun 28, 2023
They are friendly and informative! It was a pleasant experience.
5
Jun 22, 2023
5
Jun 22, 2023
5
Jun 15, 2023
Wonderful experience. Staff was kind, friendly, and compassionate.
5
Jun 15, 2023
The team at Louisville Family Audiology is always friendly and as usual go above and beyond!! Thank you for making things just a little bit easier.
5
Jun 13, 2023
Very friendly, courteous staff and efficient. Very accommodating when I had to reschedule my appointment.
5
Jun 13, 2023
5
Jun 12, 2023
My visit was great with Dr Wheeler
5
Jun 05, 2023
Service is good, people are nice and professional. Dr Reimer is great at her job and I really like the work she has done for me.
5
May 30, 2023
Staffs are so polite and schedule you quick
5
May 24, 2023
Dr. Wheeler was very helpful in answering my questions. Hearing test was easy.
5
May 24, 2023
Was a very pleasant visit. The staff and audiologist were efficient and very kind.
5
May 22, 2023
The office was very welcoming, and the staff was very kind. I was nervous to get my ears checked but the Audiologist was great and was able to discuss my needs. Thanks!...
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The office was very welcoming, and the staff was very kind. I was nervous to get my ears checked but the Audiologist was great and was able to discuss my needs. Thanks!
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5
May 20, 2023
5
May 19, 2023
Very knowledgeable, nice people.
5
May 18, 2023
On time appt. Test took about 20 min. On-line paperwork. Was impressed they didn't try to push hearing aids when my tests showed very minimal hearing loss....
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On time appt. Test took about 20 min. On-line paperwork. Was impressed they didn't try to push hearing aids when my tests showed very minimal hearing loss.
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5
May 16, 2023
I am very please with my experience at Louisville Audiology. I appreciated that the pre-appointment paperwork was all digital. I was able to complete all required paperwork in less than 10 minutes. The doctor I met with was very kind and explained everything carefully to ensure I understood how the testing would work. She also explained the results of my test in detail to ensure that I understood...
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I am very please with my experience at Louisville Audiology. I appreciated that the pre-appointment paperwork was all digital. I was able to complete all required paperwork in less than 10 minutes. The doctor I met with was very kind and explained everything carefully to ensure I understood how the testing would work. She also explained the results of my test in detail to ensure that I understood how to interpret the test results.
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5
May 13, 2023
We have been so pleased! :-) Katie has been incredibly nice and encouraging so that the experience for our Mother has been a wonderful one!
5
May 10, 2023
Nice people and very thorough. I was worked in on the same day that I had a problem. Great service.
5
May 10, 2023
I can’t say enough good about everyone at Louisville family audiology! My husband recently passed away, but they took such good care of him, and helped him through the process of getting his hearing aids. They were even gracious to me in assisting me with returning them after he passed away, since he had just gotten them! They were just so helpful in every step of the way, and I highly recommend ...
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I can’t say enough good about everyone at Louisville family audiology! My husband recently passed away, but they took such good care of him, and helped him through the process of getting his hearing aids. They were even gracious to me in assisting me with returning them after he passed away, since he had just gotten them! They were just so helpful in every step of the way, and I highly recommend them!
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5
May 08, 2023
Very easy and professional to deal with, would highly recommend.
5
May 07, 2023
My experience with Dr. Reimer and the Crestwood office of Louisville Family Audiology has been nothing short of exceptional. Having had poor experiences with another audiologist I found quite the opposite with Dr. Reimer. Her analysis of my hearing issues and her recommendation for a specific hearing aid has been exactly what I needed. I am very satisfied with the progress in improving my hear...
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My experience with Dr. Reimer and the Crestwood office of Louisville Family Audiology has been nothing short of exceptional. Having had poor experiences with another audiologist I found quite the opposite with Dr. Reimer. Her analysis of my hearing issues and her recommendation for a specific hearing aid has been exactly what I needed. I am very satisfied with the progress in improving my hearing and helping resolve some of my tinnitus issues. At the Crestwood location I am always seen promptly and given great care and support.
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5
Apr 20, 2023
5
Apr 06, 2023
Very kind and explained everything well!
5
Mar 30, 2023
I had the pleasure of working with Shea Wheeler and she was both awesome and very friendly. The st Matthews team here really felt like they cared and were patient with my overly talkative self, I had some really bad wax build up and they got me all the way together with my hearing. cost wasn't to bad either. Highly recommend. 5 stars....
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I had the pleasure of working with Shea Wheeler and she was both awesome and very friendly. The st Matthews team here really felt like they cared and were patient with my overly talkative self, I had some really bad wax build up and they got me all the way together with my hearing. cost wasn't to bad either. Highly recommend. 5 stars.
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5
Mar 29, 2023
Great experience.
5
Mar 27, 2023
Absolutely one of the best decisions I have made, I wish I had visited sooner. Very polite and understanding of my hearing issues and extremely helpful in explaining my options for hearing aids. Wonderful people that most definitely help you if you are having difficulty with your hearing. I 100% recommend Dr. Reimer at Louisville Family Audiology!!!!...
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Absolutely one of the best decisions I have made, I wish I had visited sooner. Very polite and understanding of my hearing issues and extremely helpful in explaining my options for hearing aids. Wonderful people that most definitely help you if you are having difficulty with your hearing. I 100% recommend Dr. Reimer at Louisville Family Audiology!!!!
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5
Mar 25, 2023
Absolutely excited to have Dr. Holzen evaluate my hearing. Appreciate the candid feedback and recommendations. Above all LFA isn’t pushing a product but making recommendations for what is best for me....
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Absolutely excited to have Dr. Holzen evaluate my hearing. Appreciate the candid feedback and recommendations. Above all LFA isn’t pushing a product but making recommendations for what is best for me.
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5
Mar 14, 2023
Shea Wheeler was great to work with !
Thanks for your help Shea .
5
Mar 13, 2023
5
Mar 11, 2023
Staff was friendly and laughed at my jokes. That's important to me.
5
Mar 09, 2023
I saw Dr. Shea Wheeler for a hearing test. She was very pleasant and explained everything very well. The testing was completed quickly, and the results were explained appropriately, as well as the next steps and the options available to me. She answered all of my questions, and I never felt rushed. I wouldn't hesitate to see her again for my hearing needs....
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I saw Dr. Shea Wheeler for a hearing test. She was very pleasant and explained everything very well. The testing was completed quickly, and the results were explained appropriately, as well as the next steps and the options available to me. She answered all of my questions, and I never felt rushed. I wouldn't hesitate to see her again for my hearing needs.
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5
Mar 08, 2023
I visited the Crestwood office this week and left the office a bit shocked, but in a good way. I’ve had a very high pitch ringing in my ears for about 2-3 years now. I assumed it was just natural aging and nothing could really be done about it. I’d seen Dr. Reimer last year for a hearing test and mentioned my tinnitus, but told her it wasn’t a big deal and I didn’t want to pursue any additional ...
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I visited the Crestwood office this week and left the office a bit shocked, but in a good way. I’ve had a very high pitch ringing in my ears for about 2-3 years now. I assumed it was just natural aging and nothing could really be done about it. I’d seen Dr. Reimer last year for a hearing test and mentioned my tinnitus, but told her it wasn’t a big deal and I didn’t want to pursue any additional testing at that time since my hearing test was normal. She’d told me I was welcome to come back anytime if I changed my mind. I was skeptical, but as time went on and the ringing persisted, I called the office and scheduled a tinnitus exam. When I arrived, the receptionist immediately greeted me. Dr. Reimer happened to be up front at the time and had noticed that I arrived. She said, “No waiting for you today, come on back!” I felt like a VIP and my exam began immediately. When I say I left a bit shocked, it was because I almost got emotional when I first tried on my “noise canceling” earpieces. For the first time in years, I didn’t hear the ringing. Dr. Reimer was so easy to talk with and patient. She explained how the earpieces work in a way that was easy to understand and I can’t wait to receive my custom product. The cherry on top was that they’ll be available for me to get fitted as soon as next week. My wife has been dragging her feet a bit to get tested, but now I’ve convinced her and a few friends to call for appointments!
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5
Feb 18, 2023
Very patient with my 85 years old mother. Very friendly!
5
Feb 14, 2023
clear explanations. patience. friendliness. nice people
5
Feb 14, 2023
Everyone was so very nice in the office. Susan greeted me with a great smile & encouraging words. Everyone else was wonderful also! Very pleased with everyone!
Thank you! Gwen E. smith...
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Everyone was so very nice in the office. Susan greeted me with a great smile & encouraging words. Everyone else was wonderful also! Very pleased with everyone!
Thank you! Gwen E. smith
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5
Feb 12, 2023
5
Feb 11, 2023
Dr. Wheeler is amazing! She takes her time and explains everything. She answered all my questions. She and the staff made me and my sister feel like family. We left our appointment telling each other that it was the best doctors appointment we have ever been too and we are so glad we found them! I would recommend Dr. Wheeler to anyone looking for an audiologist....
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Dr. Wheeler is amazing! She takes her time and explains everything. She answered all my questions. She and the staff made me and my sister feel like family. We left our appointment telling each other that it was the best doctors appointment we have ever been too and we are so glad we found them! I would recommend Dr. Wheeler to anyone looking for an audiologist.
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5
Feb 08, 2023
Yesterday was my 1st visit. I have constant ringing in my ears I was given a hearing test I h@be a follow up to discuss possibly or hearing aids I have researched other possible causes for the ringing and will discuss those on my return visit. Everyone I met in the office was extremely nice....
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Yesterday was my 1st visit. I have constant ringing in my ears I was given a hearing test I h@be a follow up to discuss possibly or hearing aids I have researched other possible causes for the ringing and will discuss those on my return visit. Everyone I met in the office was extremely nice.
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5
Feb 06, 2023
Staff was very nice and understanding too.
5
Feb 04, 2023
Excellent! Timely on appointment. Answered any questions. Very friendly and professional!
5
Feb 03, 2023
They were so sweet to my little guy when he came in for testing. He was so comfortable that he even asked questions as well, at the age of 6! Such a great experience and the feedback we received was incredibly helpful....
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They were so sweet to my little guy when he came in for testing. He was so comfortable that he even asked questions as well, at the age of 6! Such a great experience and the feedback we received was incredibly helpful.
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5
Feb 03, 2023
I received excellent care from everyone and highly recommend Louisville Family Audiology
5
Feb 02, 2023
5
Feb 01, 2023
Friendly, professional, knowledgeable, and helpful staff. And on top of that a wonderful clean restroom.
5
Jan 29, 2023
Loved everything about this office! Dr Wheeler is very knowledgeable in her field. I would highly recommend her and this practice!
5
Jan 23, 2023
5
Jan 20, 2023
The staff and doctors are helpful and very professional. I have every confidence in them. I recommend them all the time.
5
Jan 18, 2023
🥰 My first visit today and I came away with a big smile on my face. The staff are not only professional, but warm, friendly and interested in making my appointment comfortable. All of my questions and concerns were addressed with patience and understanding. I look forward to receiving my hearing aids and future visits to Louisville Family Audiology....
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🥰 My first visit today and I came away with a big smile on my face. The staff are not only professional, but warm, friendly and interested in making my appointment comfortable. All of my questions and concerns were addressed with patience and understanding. I look forward to receiving my hearing aids and future visits to Louisville Family Audiology.
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5
Jan 12, 2023
5
Jan 11, 2023
Great visit, friendly staff and service!
5
Jan 09, 2023
The staff was very courteous and professional. Dr.Wheeler took time to clean up the ears and explained the audio test results in detail.
5
Jan 06, 2023
Staff here was super nice, including the front office staff.
5
Jan 06, 2023
Dr. Wheeler was great! She was very nice and talked through what was going on. She gave me simple solutions for the trouble that I was experiencing. Definitely recommend Louisville Family Audiology to anyone!...
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Dr. Wheeler was great! She was very nice and talked through what was going on. She gave me simple solutions for the trouble that I was experiencing. Definitely recommend Louisville Family Audiology to anyone!
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5
Jan 06, 2023
I was very pleased with the services I received from Louisville Family Audiology. My wait was short and the hearing test I was given was thoroughly explained and did not take long. I was given a copy of my results, also with an easy to understand explanation. All questions were answered in a caring manner. I highly recommend this place if you have any concerns about your hearing....
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I was very pleased with the services I received from Louisville Family Audiology. My wait was short and the hearing test I was given was thoroughly explained and did not take long. I was given a copy of my results, also with an easy to understand explanation. All questions were answered in a caring manner. I highly recommend this place if you have any concerns about your hearing.
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5
Dec 29, 2022
Very professional & very friendly
5
Dec 28, 2022
Very friendly and efficient. However, it was difficult to get in contact via telephone.
5
Dec 28, 2022
Attentive team. Met my expectations for reviewing my tinnitus.
5
Dec 26, 2022
The best resource imaginable for Hearing needs.
5
Dec 15, 2022
I had a wonderful experience. Made me feel great about getting hearing aids
5
Dec 13, 2022
Excellent experience from check in to treatment to checkout!
5
Nov 30, 2022
5
Nov 19, 2022
Great staff that can definitely handle your hearing problems.
5
Nov 18, 2022
Dr. Martin and staff are very professional and knowledgeable.
5
Nov 18, 2022
Louisville family Audiology
Is just the best, great caring people, the whole staff
Thank you for caring for my hearing
Kate
5
Nov 17, 2022
My husband is the patient and he was very impressed. He said everyone was very nice and that Dr. Martin was very knowledgeable and listened to all of his concerns....
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My husband is the patient and he was very impressed. He said everyone was very nice and that Dr. Martin was very knowledgeable and listened to all of his concerns.
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5
Nov 10, 2022
I met with Dr Holzen yesterday. She explained everything so that I could understand it. She told me what she was going to do before she did it. She explained the findings of the hearing test very clearly. I enjoyed meeting with her....
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I met with Dr Holzen yesterday. She explained everything so that I could understand it. She told me what she was going to do before she did it. She explained the findings of the hearing test very clearly. I enjoyed meeting with her.
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5
Nov 10, 2022
attentive, courteous, professional. Very easy to deal with.
5
Nov 07, 2022
Great experience.
The staff is really friendly.
The audiologist, Laureen Reimer, was extremely pleasant and also really thorough. She showed the chart of each ear and explained really well what was going on with my tinnitus and answered my questions. Clear and concise. I recommend her for sure....
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Great experience.
The staff is really friendly.
The audiologist, Laureen Reimer, was extremely pleasant and also really thorough. She showed the chart of each ear and explained really well what was going on with my tinnitus and answered my questions. Clear and concise. I recommend her for sure.
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5
Nov 04, 2022
Dr. Wheeler and the entire staff are friendly and professional. Dr. Wheeler explained my plan of care in great detail and addressed all my concerns. Thanks...
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Dr. Wheeler and the entire staff are friendly and professional. Dr. Wheeler explained my plan of care in great detail and addressed all my concerns. Thanks
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5
Nov 03, 2022
Appointment was right on time. Nice facility and friendly staff. Dr. Holzen was thorough in the exam, explanation of results and treatment plan. Would definitely recommend to friends and family....
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Appointment was right on time. Nice facility and friendly staff. Dr. Holzen was thorough in the exam, explanation of results and treatment plan. Would definitely recommend to friends and family.
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5
Oct 31, 2022
5
Oct 30, 2022
These professionals have the patience of saints! I got brand new hearing aids, and I am not the most tech-savvy! They have shown me patience and understanding and have taken their time in making me feel comfortable wearing my new hearing aids!
Thank you for continuing to help me through this new phase in my life!
It's been a bit overwhelming hearing all these sounds I didn't know I was missing!
T...
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These professionals have the patience of saints! I got brand new hearing aids, and I am not the most tech-savvy! They have shown me patience and understanding and have taken their time in making me feel comfortable wearing my new hearing aids!
Thank you for continuing to help me through this new phase in my life!
It's been a bit overwhelming hearing all these sounds I didn't know I was missing!
The best part is not hearing that continuous, annoying, infuriating, 'driving me nuts,' RINGING in my ears!! OMG, that ringing is all but gone! What is left is tolerable, or not noticed unless I concentrate on it!
I know this is rather lengthy, but you wanted my opinion!
Granted I was worried to spend the funds on myself in this economy, but all I could think of was the risk of getting dementia like my mother from hearing loss and tinnitus! SO, taking care of myself won out in the end!
Louisville Family Audiology has been one of the best decisions I've made in a while!
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5
Oct 27, 2022
My experience with Dr. She’s Wheeler was excellent. She explained everything and was nice and professional! Two thumbs up!
5
Oct 14, 2022
The staff in there is so nice!! The tester is very through, friendly and very easy to work with!!
5
Oct 14, 2022
Everyone was extremely kind and helpful while I was there. It was an excellent experience.
5
Oct 12, 2022
Staff were very friendly and welcoming. Process was very simple and they take their time to explain things. Highly recommend.
5
Oct 10, 2022
A professional and caring place! I always leave knowing all my questions and concerns have been addressed!
5
Oct 04, 2022
Very friendly, very thorough. Went through all of my options when I realized they didn't take my insurance, which were completely reasonable and I will be staying with them regardless. Would 100% recommend....
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Very friendly, very thorough. Went through all of my options when I realized they didn't take my insurance, which were completely reasonable and I will be staying with them regardless. Would 100% recommend.
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5
Sep 29, 2022
We love Aynsley - she is so patient and takes her time until everything is just right. I highly recommend Louisville Audiology!
5
Sep 28, 2022
My entire experience was amazing, I knew I was experiencing hearing loss but I had no idea how bad it actually was. I am now able to hear when people speak to me and I no longer have to use closed captions when watching TV. Everyone at Louisville Family Audiology that I have encountered and worked with have been wonderful, thank you for everything!...
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My entire experience was amazing, I knew I was experiencing hearing loss but I had no idea how bad it actually was. I am now able to hear when people speak to me and I no longer have to use closed captions when watching TV. Everyone at Louisville Family Audiology that I have encountered and worked with have been wonderful, thank you for everything!
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5
Sep 28, 2022
The office staff are very friendly and helpful. Dr. Holzen is sensitive and professional. She takes the time to address any questions or concerns.
5
Sep 25, 2022
Pleasant staff and caring service. Dr Reimer takes the time to give you the information and options for better hearing. She's a good one!!!
5
Sep 25, 2022
Prompt, friendly and knowledgeable. Finally have hope for a solution to my worsening hearing loss
5
Sep 20, 2022
The doctor and staff were helpful and kind. I didn’t have to wait long to be seen. I appreciate that the doctor took her time to help me to evaluate my options. I would definitely recommend Louisville Family Audiology!...
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The doctor and staff were helpful and kind. I didn’t have to wait long to be seen. I appreciate that the doctor took her time to help me to evaluate my options. I would definitely recommend Louisville Family Audiology!
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5
Sep 18, 2022
Great service, clean office and friendly, attentive doctor!
5
Sep 13, 2022
excellent professional service
5
Sep 09, 2022
Dr. Wheeler was very nice and professional. I was in and out quickly.
5
Sep 08, 2022
Excellent experience. The audiologist, Laureen Reimer, was extremely pleasant and, more importantly, very thorough. Her explanations of my hearing loss and tinnitus were clear and concise. I fully understood her recommendations and diagnosis. Also very appreciative of her patience and understanding of my lack of decision at the time of the appt. No pushy selling. I fully recommend her....
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Excellent experience. The audiologist, Laureen Reimer, was extremely pleasant and, more importantly, very thorough. Her explanations of my hearing loss and tinnitus were clear and concise. I fully understood her recommendations and diagnosis. Also very appreciative of her patience and understanding of my lack of decision at the time of the appt. No pushy selling. I fully recommend her.
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5
Sep 02, 2022
Absolutely wonderful experience. The staff was so friendly and helpful. If only all visits to doctors could be this good. Would highly recommend.
5
Aug 31, 2022
5
Aug 25, 2022
I've been a patient here for a few years. The doctors and staff are awesome. This time I used the new office in Crestwood. It is sooo nice. Parking at the door, bright and clean. Loved it! And same great service....
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I've been a patient here for a few years. The doctors and staff are awesome. This time I used the new office in Crestwood. It is sooo nice. Parking at the door, bright and clean. Loved it! And same great service.
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5
Aug 16, 2022
This location was easy to get to and parking was much better here. The people are very nice.
5
Aug 08, 2022
5
Aug 03, 2022
Very professional
5
Aug 03, 2022
Most pleasant and helpful !
4
Aug 01, 2022
Dr. Wheeler is fantastic. I did not look forward to this whole process but she has made it worthwhile. Professional but personable at the same time. Listens to feedback and provides reasonable solutions. Very respectful of my time! If I stopped here I would have rated a 5. Office procedures are a bit clumsy and inefficient that’s why the 4....
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Dr. Wheeler is fantastic. I did not look forward to this whole process but she has made it worthwhile. Professional but personable at the same time. Listens to feedback and provides reasonable solutions. Very respectful of my time! If I stopped here I would have rated a 5. Office procedures are a bit clumsy and inefficient that’s why the 4.
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5
Jul 29, 2022
The staff was very nice and even when we discovered that they were not in my insurance network, they went ahead and did the hearing test.
5
Jul 29, 2022
Excellent and quick service!
5
Jul 23, 2022
5
Jul 19, 2022
Wonderful, the staff was quick and kind, the doctor was professional and gave me plenty of good information. I ask a lot of questions and they didn't seem to mind a bit. Didn't try to pressure me to sign up for anything I didn't need or scare me into buying something. Just helped. Pleasant experience, would recommend....
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Wonderful, the staff was quick and kind, the doctor was professional and gave me plenty of good information. I ask a lot of questions and they didn't seem to mind a bit. Didn't try to pressure me to sign up for anything I didn't need or scare me into buying something. Just helped. Pleasant experience, would recommend.
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5
Jul 16, 2022
The staff and doctor was amazing they was quick and explained everything very well I will always come back to them ❤
5
Jul 15, 2022
Dr. Wheeler was very thorough & I am looking forward to improved hearing.
5
Jul 14, 2022
Very cordial, helpful and smart.
5
Jul 11, 2022
Very friendly staff!
5
Jul 09, 2022
same day appt, friendly and great experience
5
Jul 04, 2022
Highly suggest Louisville Family Audiology. I saw Dr. Reimer she was very kind ran all the necessary tests and didn't even charge me for the visit. 5 out of 5 visit....
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Highly suggest Louisville Family Audiology. I saw Dr. Reimer she was very kind ran all the necessary tests and didn't even charge me for the visit. 5 out of 5 visit.
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5
Jun 28, 2022
Professional, friendly and helpful.
5
Jun 25, 2022
Louisville Family Audiology is a great place with great people. They were very attentive to my needs and listened to my opinions as to what I felt I needed. I would definitely recommend this place to anyone who asked for an audiologist....
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Louisville Family Audiology is a great place with great people. They were very attentive to my needs and listened to my opinions as to what I felt I needed. I would definitely recommend this place to anyone who asked for an audiologist.
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5
Jun 24, 2022
Great friendly service! Would recommend
5
Jun 21, 2022
excellent customer service. very attentive to our needs. Dr. Martin was so compassionate and understanding most of all honest. would highly recommend....
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excellent customer service. very attentive to our needs. Dr. Martin was so compassionate and understanding most of all honest. would highly recommend.
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5
Jun 21, 2022
The staff at Louisville Family Audiology are always friendly and professional. They listen closely, understand my hearing needs and I’ve always been seen in a timely manner for my appointments....
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The staff at Louisville Family Audiology are always friendly and professional. They listen closely, understand my hearing needs and I’ve always been seen in a timely manner for my appointments.
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5
Jun 20, 2022
The staff at Louisville Family Audiology was very patient and kind. They were very clear about what they were doing the entire time and explained the various tests and results for my hearing screening....
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The staff at Louisville Family Audiology was very patient and kind. They were very clear about what they were doing the entire time and explained the various tests and results for my hearing screening.
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5
Jun 20, 2022
I went to get my hearing tested and was recommended by a friend. A very good experience with Abigail Sweeney. She is very knowledgeable and explains all the details of hearing loss. Fortunately my hearing doesn’t need hearing aides but my husband went for a test and he did! Yay! He can hear me now! Thanks Abigail. He loves being able to answer his phone with his hearing aids!...
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I went to get my hearing tested and was recommended by a friend. A very good experience with Abigail Sweeney. She is very knowledgeable and explains all the details of hearing loss. Fortunately my hearing doesn’t need hearing aides but my husband went for a test and he did! Yay! He can hear me now! Thanks Abigail. He loves being able to answer his phone with his hearing aids!
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5
Jun 20, 2022
The most caring individuals I have met in a long time. Everything was explained where I could understand. They made bad news bearable. I was treated with dignity and respect from the moment I walked in. I would recommend this office to anyone that is having issues hearing. They helped me pick the devices that I was comfortable with and explained in great detail how the process will go. I a...
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The most caring individuals I have met in a long time. Everything was explained where I could understand. They made bad news bearable. I was treated with dignity and respect from the moment I walked in. I would recommend this office to anyone that is having issues hearing. They helped me pick the devices that I was comfortable with and explained in great detail how the process will go. I am more than pleased.
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5
Jun 16, 2022
Dr. Sweeney has taken very good care of me. She seems to really care and to really know her stuff. She has helped me tremendously. Thank you
5
Jun 16, 2022
5
Jun 16, 2022
Totally professional, answered all of my questions clearly and completely, explained the process step by step in an easy to understand way.
5
Jun 10, 2022
LFA - Crestwood is AMAZING! I went to my husband's first two appointments, because he was in dire need of hearing test/solutions. Dr. Sweeney spent extra time with us and explained everything at our level. It was evident that she really cares about her patients and their hearing/brain health. She fitted my husband with hearing aids and it has made a TREMENDOUS difference in both of our lives!...
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LFA - Crestwood is AMAZING! I went to my husband's first two appointments, because he was in dire need of hearing test/solutions. Dr. Sweeney spent extra time with us and explained everything at our level. It was evident that she really cares about her patients and their hearing/brain health. She fitted my husband with hearing aids and it has made a TREMENDOUS difference in both of our lives! The office does everything to make sure his aids are working properly and fit well. They really do care! I highly recommend this practice for hearing health!
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5
Jun 03, 2022
Louisville Family Audiology was very professional, accurate and so very great to work with. I would recommend their facility very highly if you need anything ear, nose and throat wise. Especially the hearing aide department....
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Louisville Family Audiology was very professional, accurate and so very great to work with. I would recommend their facility very highly if you need anything ear, nose and throat wise. Especially the hearing aide department.
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5
Jun 03, 2022
5
Jun 02, 2022
Dr. Reimer is extremely patient with my parents who are in their 80’s and very personable. Gives thorough explanations of various types of hearing aides available and simple instructions/descriptions on testing procedures so they are able to understand....
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Dr. Reimer is extremely patient with my parents who are in their 80’s and very personable. Gives thorough explanations of various types of hearing aides available and simple instructions/descriptions on testing procedures so they are able to understand.
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5
Jun 02, 2022
Everyone was real nice. Timely. A great experience.
5
Jun 01, 2022
5
May 13, 2022
5
May 07, 2022
There are no words to describe the compassionate loving care I have received through my time here. These ladies love what they do and it’s evident in the way they serve. Thank you all for everything!...
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There are no words to describe the compassionate loving care I have received through my time here. These ladies love what they do and it’s evident in the way they serve. Thank you all for everything!
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5
Apr 29, 2022
5
Apr 22, 2022
My Audiologist was so nice. It felt like she had all the time in the world for me.
5
Apr 19, 2022
Staff professional and friendly; Dr. Katie was very informative, supportive, and helpful, not to mention friendly and professional.
5
Apr 13, 2022
I had my 6 month appointment today, and as always, enjoyed going to Louisville Family Audiology. Everyone there is so nice and Dr. Abigail Sweeney is very thorough and very personable. She advises well and listens to me the same. I would absolutely recommend her as an audiologist doctor....
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I had my 6 month appointment today, and as always, enjoyed going to Louisville Family Audiology. Everyone there is so nice and Dr. Abigail Sweeney is very thorough and very personable. She advises well and listens to me the same. I would absolutely recommend her as an audiologist doctor.
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5
Apr 13, 2022
Very Fast and Professional.
5
Apr 11, 2022
Great communication and service. Hearing test was quick and easy. Thanks
5
Apr 09, 2022
Very nice staff. Very efficient. Little wait time. Everything was explained very well.
5
Apr 04, 2022
Great doctors and aids, very friendly and answer any questions you may have.
5
Mar 29, 2022
This location has to be the most clean, professional, and caring health care experience I have ever had. They were on time, kind, took the extra mile on my appointment, and had everything clean and ready for each patient. I could not recommend this office enough. I felt like they truly cared about me and wanted to follow through on figuring out what I needed past the end of my appointment. Awesom...
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This location has to be the most clean, professional, and caring health care experience I have ever had. They were on time, kind, took the extra mile on my appointment, and had everything clean and ready for each patient. I could not recommend this office enough. I felt like they truly cared about me and wanted to follow through on figuring out what I needed past the end of my appointment. Awesome staff all around!
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5
Mar 20, 2022
Prompt, very helpful, thorough and professional. Love this group and highly recommend.
5
Mar 19, 2022
5
Mar 17, 2022
Dr.Martin- she's so very friendly! She's the best I have had!
5
Mar 15, 2022
Dr. Martin was so kind and knowledgeable. The person working at the front desk could not have been nicer. Thanks for a great experience!
4
Mar 14, 2022
Excellent service, friendly staff - highly recommended for your hearing aid needs!
5
Mar 04, 2022
Had an ear irrigation done.
Wonderful service and would recommend.
5
Mar 02, 2022
Dr. Holzen was very professional, detailed, patient and explained everything in tremendous detail.
5
Feb 23, 2022
5
Feb 23, 2022
Excellent staff. Very caring and informative
5
Feb 22, 2022
All of the audiologists are competent and caring - a positive experience.
5
Feb 22, 2022
Was able to get same day appointment. Staff was very friendly.
5
Feb 16, 2022
An absolutely wonderful experience. The Crestwood office was conveniently located in the heart of Crestwood. The new office was beautiful and inviting! The staff is always friendly and warm and my Audiologist Dr. Sweeney keeps me hearing life at my full potential. I highly recommend them for anyone looking for a great Audiology team....
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An absolutely wonderful experience. The Crestwood office was conveniently located in the heart of Crestwood. The new office was beautiful and inviting! The staff is always friendly and warm and my Audiologist Dr. Sweeney keeps me hearing life at my full potential. I highly recommend them for anyone looking for a great Audiology team.
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5
Feb 14, 2022
The Dr. was very friendly and informative as always.
5
Feb 08, 2022
Great experience. Quick turn around for an appointment. Friendly Staff
5
Feb 08, 2022
Great experience from start to finish! Very professional and knowledgeable, with incredible compassion. Thank you!!
5
Feb 02, 2022
amabilidad y profecionales
5
Jan 31, 2022
Came for an appointment for my 12 year old. She needs new plugs for her hearing sensitivity. The lady who we saw was awesome, my daughter said she felt comfortable & can't wait to get her new plugs in a couple of weeks! Thank you 😊...
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Came for an appointment for my 12 year old. She needs new plugs for her hearing sensitivity. The lady who we saw was awesome, my daughter said she felt comfortable & can't wait to get her new plugs in a couple of weeks! Thank you 😊
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5
Jan 31, 2022
Very helpful and responsive to my hearing needs. Dr. Katie Martin and all the staff at both locations are very friendly and helpful. Follow up after sale is excellent....
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Very helpful and responsive to my hearing needs. Dr. Katie Martin and all the staff at both locations are very friendly and helpful. Follow up after sale is excellent.
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5
Jan 24, 2022
5
Jan 20, 2022
Awesome, state-of-the-art facility. Dr. Martin was great, easy to work with and explained things in ways I could understand. I would highly recommend Louisville Family Audiology....
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Awesome, state-of-the-art facility. Dr. Martin was great, easy to work with and explained things in ways I could understand. I would highly recommend Louisville Family Audiology.
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5
Jan 13, 2022
Our visit to Louisville Family Audiology today was amazing. The Doctor was very informative. She listened to our experience from another hearing aid facility. She explained what was wrong with the current hearing aids. She corrected the problem immediately. We dealt with the Doctor herself through the entire visit. They have our business from now on! It was a pleasant!! experiece...
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Our visit to Louisville Family Audiology today was amazing. The Doctor was very informative. She listened to our experience from another hearing aid facility. She explained what was wrong with the current hearing aids. She corrected the problem immediately. We dealt with the Doctor herself through the entire visit. They have our business from now on! It was a pleasant!! experiece
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5
Jan 07, 2022
Louisville Family Audiology is an amazing group of professionals. As I was purchasing my hearing aids, they worked diligent with my insurance company and my crazy schedule to help me hear better....
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Louisville Family Audiology is an amazing group of professionals. As I was purchasing my hearing aids, they worked diligent with my insurance company and my crazy schedule to help me hear better.
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5
Jan 03, 2022
They took care of me right of way. My left hearing aid was dead and they took care of it for me and sent it back to the company to have it worked on. Super nice staff I would recommend them...
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They took care of me right of way. My left hearing aid was dead and they took care of it for me and sent it back to the company to have it worked on. Super nice staff I would recommend them
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5
Dec 28, 2021
Dr. Martin was kind, efficient, and very professional. She explained the test results plainly and welcomed questions.
5
Dec 18, 2021
They are very professional and friendly. Do not keep you waiting. Very knowledgeable
5
Dec 11, 2021
5
Dec 08, 2021
5
Dec 02, 2021
We were SO PLEASED with the personal care we received at LFA! Dr. Sweeney made us feel very comfortable with the hearing test process and explained SO MUCH about the effects of hearing loss on the brain. She shares her expansive knowledge in a way that was easy to understand and she is so personable! We feel very blessed to have found this very knowledgeable and caring hearing practice! THANK...
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We were SO PLEASED with the personal care we received at LFA! Dr. Sweeney made us feel very comfortable with the hearing test process and explained SO MUCH about the effects of hearing loss on the brain. She shares her expansive knowledge in a way that was easy to understand and she is so personable! We feel very blessed to have found this very knowledgeable and caring hearing practice! THANK YOU LFA!
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5
Nov 23, 2021
5
Nov 19, 2021
Changing Audiologist for my 80 year old dad is a big step for us. D.r Martin took her time and explained everything so that he was comfortable with the change. She was kind, gentle and informative. Thank you for how you treated my dad....
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Changing Audiologist for my 80 year old dad is a big step for us. D.r Martin took her time and explained everything so that he was comfortable with the change. She was kind, gentle and informative. Thank you for how you treated my dad.
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5
Nov 19, 2021
Everything. They can do the job.
5
Nov 18, 2021
Takes the time to answer all of your questions, and makes sure you are happy when you leave. Extremely personable. Everyone is very friendly in the office...
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Takes the time to answer all of your questions, and makes sure you are happy when you leave. Extremely personable. Everyone is very friendly in the office
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4
Nov 12, 2021
Very knowledgeable and thorough, felt comfortable and heard.
5
Nov 11, 2021
The office staff was very friendly, Dr. Katie Martin was very personal and professional and very informative on the consultation as to what to expect on the hearing test..After test she explain findings of your test results…👍...
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The office staff was very friendly, Dr. Katie Martin was very personal and professional and very informative on the consultation as to what to expect on the hearing test..After test she explain findings of your test results…👍
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5
Nov 05, 2021
5
Nov 05, 2021
The staff at the front desk are polite and courteously
Dr. Katie Martin was able to see me the same day I called. She was so reassuring during my testing. Top notch doctor!...
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The staff at the front desk are polite and courteously
Dr. Katie Martin was able to see me the same day I called. She was so reassuring during my testing. Top notch doctor!
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5
Oct 26, 2021
The staff was extremely friendly and welcoming. The office was very clean and very nice. They listened to all of my concerns and did a full run through. I would highly recommend to all!...
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The staff was extremely friendly and welcoming. The office was very clean and very nice. They listened to all of my concerns and did a full run through. I would highly recommend to all!
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5
Oct 07, 2021
Everyone at the office is professional, on time, and thorough. They made sure to discuss all options for a recommendation. I felt as though they really listened and understood my needs....
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Everyone at the office is professional, on time, and thorough. They made sure to discuss all options for a recommendation. I felt as though they really listened and understood my needs.
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5
Oct 07, 2021
5
Oct 04, 2021
Always the best care.
5
Sep 27, 2021
Amazingly kind and knowledgeable folks
5
Sep 24, 2021
Very professional and personable staff. Had a full understanding of my treatment plan when leaving.
Wonderful experience
5
Sep 21, 2021
the attention to detail and explaining things so you better understand what your needs are... i never knew how much hearing loss i had until i came here.. thank you all for helping me understand and hear.. can't wait to get my hearing aids on October 14 so excited for this next chapter of my life!...
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the attention to detail and explaining things so you better understand what your needs are... i never knew how much hearing loss i had until i came here.. thank you all for helping me understand and hear.. can't wait to get my hearing aids on October 14 so excited for this next chapter of my life!
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5
Sep 20, 2021
Got great attention and care.
5
Sep 19, 2021
I have ringing in my ears for years. I’ve had several hearing tests and they always came back with perfect hearing. Louisville Family Audiology actually listened to me. I still have perfect hearing but there are certain frequencies that give me issues. I now wearing hearing aides with ocean sounds that drown out the ringing. I almost cried when they put them in my ears. Now to just get used to we...
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I have ringing in my ears for years. I’ve had several hearing tests and they always came back with perfect hearing. Louisville Family Audiology actually listened to me. I still have perfect hearing but there are certain frequencies that give me issues. I now wearing hearing aides with ocean sounds that drown out the ringing. I almost cried when they put them in my ears. Now to just get used to wearing them and taking care of them. Thanks for actually listening and not making me think I was losing my mind!!!!!!!!
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5
Sep 18, 2021
Great experience overall 👍👍👍👍👍👍👍
5
Sep 18, 2021
Personable, patient, friendly, would definitely recommend.
5
Sep 18, 2021
Clean office. Nice staff. I really appreciated that you can text for appointments. It’s much easier for people with jobs that can’t make phone calls during the day or struggling hearing on the phone....
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Clean office. Nice staff. I really appreciated that you can text for appointments. It’s much easier for people with jobs that can’t make phone calls during the day or struggling hearing on the phone.
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5
Sep 03, 2021
5
Aug 26, 2021
Friendly, professional and caring!!
5
Aug 18, 2021
Our experience at Louisville Family Audiology was excellent! Once we walked in, there was no wait, and the doctor was waiting for us. She was so pleasant and did her job effectively. The office staff was very helpful and answered any questions we had....
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Our experience at Louisville Family Audiology was excellent! Once we walked in, there was no wait, and the doctor was waiting for us. She was so pleasant and did her job effectively. The office staff was very helpful and answered any questions we had.
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5
Aug 16, 2021
Excellent personnel and service. Very pleased that they help me hear better and explain the process.
4
Aug 12, 2021
Thank you to the management for the prompt response and attention to a previous unsatisfactory review.
5
Aug 10, 2021
The people there are amazing ! They answer anything for you and help every way they can!
5
Aug 10, 2021
Dr. Neutz was really great. She took the time to explain everything we were doing and why. I feel like I have a good plan of action going forward.
5
Aug 10, 2021
5
Aug 09, 2021
I always have a great experience at Louisville Family Audiology. The professional nudging in that initial visit when I had to face the fact that I needed to buy hearing devices was compassionate and sincere. Accepting hearing assistance has been the best thing I've ever done for myself. Now, my ears alone do all the work to hear!...
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I always have a great experience at Louisville Family Audiology. The professional nudging in that initial visit when I had to face the fact that I needed to buy hearing devices was compassionate and sincere. Accepting hearing assistance has been the best thing I've ever done for myself. Now, my ears alone do all the work to hear!
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5
Aug 05, 2021
The staff is great to work with. I really enjoy the new office in Oldham County too. As I told Dr. Sweeney... the office is much easier for me than the one by Baptist East (due to the traffic)....
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The staff is great to work with. I really enjoy the new office in Oldham County too. As I told Dr. Sweeney... the office is much easier for me than the one by Baptist East (due to the traffic).
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5
Aug 04, 2021
5
Aug 02, 2021
Au.D. Aynsley Holzen is patient, thorough, and empathetic. Makes a huge difference when you are navigating the world through hearing loss.
5
Jul 31, 2021
Very pleasant and professional visit with Dr. Reimer. She did a very thorough explanation of my husbands options for hearing aides and answered all the questions we had. She was very knowledgeable of my husbands Tinnitis concerns and we left confident that he will get relief from this condition....
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Very pleasant and professional visit with Dr. Reimer. She did a very thorough explanation of my husbands options for hearing aides and answered all the questions we had. She was very knowledgeable of my husbands Tinnitis concerns and we left confident that he will get relief from this condition.
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5
Jul 23, 2021
What an awesome little office. I've had my hearing tested before at another office in town but today the very nice lady who helped me kept testing and re-testing. She did an extremely over the top thorough test and helped explain all my hearing difficulties. A++ x10...
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What an awesome little office. I've had my hearing tested before at another office in town but today the very nice lady who helped me kept testing and re-testing. She did an extremely over the top thorough test and helped explain all my hearing difficulties. A++ x10
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5
Jul 23, 2021
Dr. Sweeney was not only very kind but also very knowledgeable about my specific case and condition. This place is worth trying.
5
Jul 23, 2021
Dr. Neutz was extremely kind, gentle and informative. The entire staff was great. The office space was cramped throughout, but clean and tidy.
5
Jul 23, 2021
The receptionist was very professional and polite and the audiologist answered all of my questions. The hearing test was excellent as was the knowledge of the audiologist. I would most definitely recommend Louisville family audiology!...
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The receptionist was very professional and polite and the audiologist answered all of my questions. The hearing test was excellent as was the knowledge of the audiologist. I would most definitely recommend Louisville family audiology!
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5
Jul 19, 2021
The audiologist and office staff are very knowledgeable and take time to explain test results and options.
5
Jul 15, 2021
I had concerns about hearing loss from my profession. Louisville Family Audiology was friendly and efficient.
5
Jul 15, 2021
Dr. Holzen and the team of Louisville Family Audiology are incredibly caring, thorough and sensitive to the needs and experiences of every patient. Every. Patient. They are a cut above....
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Dr. Holzen and the team of Louisville Family Audiology are incredibly caring, thorough and sensitive to the needs and experiences of every patient. Every. Patient. They are a cut above.
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5
Jul 10, 2021
Very friendly and helpful in getting hearing aids!
5
Jul 07, 2021
Excellent, thoughtful care. Dr Sweeney explained everything as she tested, and discussed solutions and further options. Highly Recommend!
5
Jul 07, 2021
Very professional, caring staff. Answered all my questions and were very patient throughout the entire process.
5
Jun 25, 2021
I have recently met with Dr. Aynsley Holzen, Au. D., and on two different occasions (the first for my initial testing; the second for introduction to hearing aid options). Her professionalism, expertise, presentation, and genuine warmth were exemplary. I am very impressed with everything I have experienced as it pertains to Dr. Holzen and this practice. Thank youl....
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I have recently met with Dr. Aynsley Holzen, Au. D., and on two different occasions (the first for my initial testing; the second for introduction to hearing aid options). Her professionalism, expertise, presentation, and genuine warmth were exemplary. I am very impressed with everything I have experienced as it pertains to Dr. Holzen and this practice. Thank youl.
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5
Jun 21, 2021
Great Doctor. She was very Thorough.
5
Jun 11, 2021
Always a personalized, professional experience. Grateful I found this group to help me deal with the difficult issue of hearing loss.
5
Jun 07, 2021
Fantastic practice! The provider was knowledgeable and patient as she explained each step of the appointment. I look forward to going back and will recommend to my family and friends....
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Fantastic practice! The provider was knowledgeable and patient as she explained each step of the appointment. I look forward to going back and will recommend to my family and friends.
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5
Jun 02, 2021
Our trip to Louisville Family Audiology led to the discovery that my husband had a cognitive hearing issue. What we thought was a hearing problem was really an issue about his brain not receiving the correct information from his ears. Dr. Sweeney referred him for further testing with a medical doctor and subsequently we learned he'd had two strokes. With Dr. Sweeney's help, Jim was able to get th...
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Our trip to Louisville Family Audiology led to the discovery that my husband had a cognitive hearing issue. What we thought was a hearing problem was really an issue about his brain not receiving the correct information from his ears. Dr. Sweeney referred him for further testing with a medical doctor and subsequently we learned he'd had two strokes. With Dr. Sweeney's help, Jim was able to get the right hearing aids to help his brain heal!
We heartily recommend Louisville Family Audiology. Their concern for Jims health, not only his hearing health, but his brain and overall health has changed our lives. Thank you to the entire staff for your commitment to excellent care. We appreciate you!
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5
May 26, 2021
Today’s appointment went really well. The staff is helpful and courteous. The audiologist Dr. Holzen was great!!! I would not hesitate to recommend Louisville Family Audiology to family and friends....
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Today’s appointment went really well. The staff is helpful and courteous. The audiologist Dr. Holzen was great!!! I would not hesitate to recommend Louisville Family Audiology to family and friends.
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5
May 23, 2021
Really good experience. Appt. was on time, no waiting. Everyone polite and knowledgable. Everything explained in plain language so I could understand. If your having hearin problems I would highly recommend....
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Really good experience. Appt. was on time, no waiting. Everyone polite and knowledgable. Everything explained in plain language so I could understand. If your having hearin problems I would highly recommend.
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5
May 22, 2021
great service very helpful
5
May 10, 2021
The staff and Audiologists are outstanding. They're very pleasant, knowledgeable, patient, and the explanations are delivered in an easy to understand way. I highly recommend Louisville Family Audiology....
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The staff and Audiologists are outstanding. They're very pleasant, knowledgeable, patient, and the explanations are delivered in an easy to understand way. I highly recommend Louisville Family Audiology.
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5
May 07, 2021
Fantastic--clean, friendly, and--most importantly--professional. Wish I had gone here first (had a horrible experience at an audiologist/ent on Poplar Level Rd last year). The doctor at LFA was super-thorough and very patient with my questions (and I had a lot). Very glad I found this place....
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Fantastic--clean, friendly, and--most importantly--professional. Wish I had gone here first (had a horrible experience at an audiologist/ent on Poplar Level Rd last year). The doctor at LFA was super-thorough and very patient with my questions (and I had a lot). Very glad I found this place.
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5
May 06, 2021
These folks are fantastic. Very organized and so nice. The paperwork was all electronic and my appointment started right on time, no wait. I highly recommend this office...
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These folks are fantastic. Very organized and so nice. The paperwork was all electronic and my appointment started right on time, no wait. I highly recommend this office
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5
Apr 30, 2021
Dr. Abigail Sweeney takes such good care of me, when she described my hearing loss to me I cried because she understood exactly what was going on. I went in for my first 6 months follow up and she took a lot of time with me to be sure everything was going well. I highly recommend Louisville Family Audiology, "life is precious", don't miss out due to hearing loss....
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Dr. Abigail Sweeney takes such good care of me, when she described my hearing loss to me I cried because she understood exactly what was going on. I went in for my first 6 months follow up and she took a lot of time with me to be sure everything was going well. I highly recommend Louisville Family Audiology, "life is precious", don't miss out due to hearing loss.
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5
Apr 22, 2021
Dr. Reimer explained and has done everything to make my visit easy and comfortable in making sure I am happy with my hearing aid.
The stuff is always very friendly and helpful....
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Dr. Reimer explained and has done everything to make my visit easy and comfortable in making sure I am happy with my hearing aid.
The stuff is always very friendly and helpful.
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5
Apr 22, 2021
I recommend LFA. Due to expertise, professionalism, and caring staff.
5
Apr 16, 2021
Dr. Sweeney & her staff are awesome! I was very nervous about getting hearing aids. Dr. Sweeney
thoroughly explained everything to me & gave me some words of encouragement. I am SO blessed to have found Louisville Family Audiology....
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Dr. Sweeney & her staff are awesome! I was very nervous about getting hearing aids. Dr. Sweeney
thoroughly explained everything to me & gave me some words of encouragement. I am SO blessed to have found Louisville Family Audiology.
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5
Apr 16, 2021
Quick, friendly and professional. My whole experience with Louisville Family Audiology was pleasant and they made things really easy for me! I would recommend this practice to anyone with any audiology needs they offer....
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Quick, friendly and professional. My whole experience with Louisville Family Audiology was pleasant and they made things really easy for me! I would recommend this practice to anyone with any audiology needs they offer.
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5
Apr 09, 2021
Dr. Holzen takes the time to explain what the results of hearing tests mean, what the best course of action looks like, and is extremely patient and willing to spend the time to answer questions. Dr. Holzen doesn’t rush through the appointment like a lot of doctors and seems to truly care about helping her patients. I would definitely recommend....
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Dr. Holzen takes the time to explain what the results of hearing tests mean, what the best course of action looks like, and is extremely patient and willing to spend the time to answer questions. Dr. Holzen doesn’t rush through the appointment like a lot of doctors and seems to truly care about helping her patients. I would definitely recommend.
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5
Apr 06, 2021
5
Apr 06, 2021
They were very good knowledgeable and kind . Not only did they educate me but they helped me and talked to me more about the future not looking for a simple fix with a hearing aide but long term results and I appreciate the time and information provided...
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They were very good knowledgeable and kind . Not only did they educate me but they helped me and talked to me more about the future not looking for a simple fix with a hearing aide but long term results and I appreciate the time and information provided
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5
Mar 31, 2021
Great staff who care about the patients and getting them the right treatment.
5
Mar 29, 2021
Both my doctor and audiologist are superb!! I could not ask for anything more. I give them the highest possible recommendation!
5
Mar 29, 2021
The office staff was very friendly and the process getting in was easy. I liked being able to complete the forms online ahead of time. Dr. Sweeney was great to work with and explained things well. I have no qualms about returning for my hearing needs!...
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The office staff was very friendly and the process getting in was easy. I liked being able to complete the forms online ahead of time. Dr. Sweeney was great to work with and explained things well. I have no qualms about returning for my hearing needs!
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5
Mar 25, 2021
5
Mar 24, 2021
Dr. Holzen is one of the nicest, most personable doctors I have ever met! She makes you feel very comfortable and takes her time to listen and answer all your questions. The front desk staff were friendly and welcoming as well. :)...
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Dr. Holzen is one of the nicest, most personable doctors I have ever met! She makes you feel very comfortable and takes her time to listen and answer all your questions. The front desk staff were friendly and welcoming as well. :)
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5
Mar 19, 2021
Very nice, personal, and professional.
5
Mar 18, 2021
I not only recommend this practice but I’m taking my husband back next week for testing. The doctor took ample time with me to explain why I’m having problems and what I can do about it....
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I not only recommend this practice but I’m taking my husband back next week for testing. The doctor took ample time with me to explain why I’m having problems and what I can do about it.
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5
Mar 09, 2021
The staff and doctors are so friendly and caring.
5
Mar 05, 2021
Dr. Reimer changed my life. I used to wonder what the day had to offer, now with the best hearing aids in the modern age, the Oticon Smart hearing Aids’ my life has changed for the best. Thanks for making life fun again. Much appreciated. Recommend to anyone who needs help with hearing. Location is nice, and very accommodating....
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Dr. Reimer changed my life. I used to wonder what the day had to offer, now with the best hearing aids in the modern age, the Oticon Smart hearing Aids’ my life has changed for the best. Thanks for making life fun again. Much appreciated. Recommend to anyone who needs help with hearing. Location is nice, and very accommodating.
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5
Mar 04, 2021
Very friendly and professional staff! Dr Sweeney is a true hearing professional and is very good with her patients on a friendly and expert scale! She has truly greatly improved my hearing experience!...
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Very friendly and professional staff! Dr Sweeney is a true hearing professional and is very good with her patients on a friendly and expert scale! She has truly greatly improved my hearing experience!
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5
Mar 03, 2021
Thanks for your assist in the hearing department! Professional and efficient!!
5
Mar 02, 2021
5
Mar 02, 2021
5
Mar 02, 2021
They explain everything very thoroughly in very easy to understand terms. The staff is very patient and caring.
5
Feb 27, 2021
Outstanding service, kind staff. The Hearing aids are comfortable, I don't even know I have them on. Highly recommend getting them
5
Feb 26, 2021
5
Feb 25, 2021
5
Feb 11, 2021
Great staff and Aynsley Holden was Awesome 👍
5
Feb 09, 2021
I have been a client/patient of Louisville Family Audiology for nearly 4 years. I am always amazed at their friendly manner and the courtesy extended to me on each and every visit....
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I have been a client/patient of Louisville Family Audiology for nearly 4 years. I am always amazed at their friendly manner and the courtesy extended to me on each and every visit.
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5
Feb 08, 2021
5
Feb 05, 2021
Very prompt thorough service Always kind and caring Concerned about your ability to hear Always looking for ways to be helpful
5
Feb 04, 2021
Dr. Sweeny was prepared, she knew my issues and addressed them exelently. Looking forward to my next 6 mo. exam.
5
Feb 02, 2021
5
Jan 30, 2021
Easy to deal with, knowledgeable about insurance. Very thorough expert with exams & products. Caring. Punctual with appointments.
4
Jan 27, 2021
I had a great experience.at Louisville Family Audiology. The staff is super friendly and helpful. I was met with lots of reassurances and I feel confident they'll be able to help me with my tinnitus....
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I had a great experience.at Louisville Family Audiology. The staff is super friendly and helpful. I was met with lots of reassurances and I feel confident they'll be able to help me with my tinnitus.
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5
Jan 21, 2021
Professional. Courteous. Informative.
5
Jan 19, 2021
5
Jan 13, 2021
Dr. Sweeney is phenomenal!!!! She went above and beyond to make sure I got the hearing device I needed. My insurance denied the request, Dr Sweeney appealed the denial and got it approved. This was life changing for me!! Dr. Sweeney and staff genuinely care....
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Dr. Sweeney is phenomenal!!!! She went above and beyond to make sure I got the hearing device I needed. My insurance denied the request, Dr Sweeney appealed the denial and got it approved. This was life changing for me!! Dr. Sweeney and staff genuinely care.
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4
Dec 23, 2020
5
Dec 23, 2020
They have been so great in helping diagnose me and find the proper hearing aids for me. Fantastic service
5
Dec 19, 2020
They are very friendly and helpful in making the right choices for your hearing.
5
Dec 17, 2020
Needed ear impressions done and they were able to get me in quickly. Very friendly staff, had some general questions and concerns about my hearing, Dr. Holzen took the time to answer. Very good experience. Would recommend this practice....
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Needed ear impressions done and they were able to get me in quickly. Very friendly staff, had some general questions and concerns about my hearing, Dr. Holzen took the time to answer. Very good experience. Would recommend this practice.
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5
Dec 17, 2020
5
Dec 16, 2020
Dr. Reiner and the staff are very professional, but also friendly!!! They have haloed me in the best way possible to adjust to life with hearing aids!!!...
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Dr. Reiner and the staff are very professional, but also friendly!!! They have haloed me in the best way possible to adjust to life with hearing aids!!!
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5
Dec 16, 2020
Very smart and courteous team. Well worth your time. You are in good hands!
5
Dec 16, 2020
I was impressed with how quickly I was taken for my appointment. My Audiologist, Dr. Sweeney, was wonderful. She showed compassion and empathy. She answered all my questions and addressed my concerns. She gave me options as well. I would definitely recommend this office to others!...
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I was impressed with how quickly I was taken for my appointment. My Audiologist, Dr. Sweeney, was wonderful. She showed compassion and empathy. She answered all my questions and addressed my concerns. She gave me options as well. I would definitely recommend this office to others!
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5
Dec 16, 2020
Dr Sweeney is awesome. She understands her patients needs and finds ways to help them hear the world around them.
5
Dec 11, 2020
Service was excellent! Dr. Sweeney very clearly explained everything from testing, to what causes hearing problems, to how to wear and use my devices. I was shocked and so happy to finally be able to clearly hear without the constant ringing in my ears. What a great experience and I’m so thankful to Louisville Family Audiology....
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Service was excellent! Dr. Sweeney very clearly explained everything from testing, to what causes hearing problems, to how to wear and use my devices. I was shocked and so happy to finally be able to clearly hear without the constant ringing in my ears. What a great experience and I’m so thankful to Louisville Family Audiology.
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5
Nov 23, 2020
Team is very helpful. They were able to get the Cochlear Osia approved with my insurance in record time. I have to purchase health insurance off the marketplace. It doesn't always approve procedures quickly but the team was able to secure approval in record time....
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Team is very helpful. They were able to get the Cochlear Osia approved with my insurance in record time. I have to purchase health insurance off the marketplace. It doesn't always approve procedures quickly but the team was able to secure approval in record time.
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4
Nov 20, 2020
Got appointment quickly. Staff was friendly and attentive. Exam seemed thorough. Didn’t accept my insurance.
5
Nov 20, 2020
I got an appointment quickly. Staff was friendly and attentive. Exam seemed thorough. Didn’t accept my insurance.
5
Nov 09, 2020
I have been seeing Dr. Reimer at LFA for about 2.5 years now and have always had a great experience and know that my hearing is in good hands! The staff at LFA are friendly and professional and Dr. Reimer makes navigating the world of hearing loss a much easier process....
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I have been seeing Dr. Reimer at LFA for about 2.5 years now and have always had a great experience and know that my hearing is in good hands! The staff at LFA are friendly and professional and Dr. Reimer makes navigating the world of hearing loss a much easier process.
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5
Oct 30, 2020
Very friendly staff. They helped me select the aids that I needed to really improve my hearing.
5
Oct 25, 2020
It is always a joy to work with their team. They provide the best in customer service, the helpful information needed to make informed decisions, and superb care....
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It is always a joy to work with their team. They provide the best in customer service, the helpful information needed to make informed decisions, and superb care.
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5
Oct 20, 2020
Excellent care! I was immediately admitted- no wait time at all. Dr Sweeney is compassionate and a great listener. She took a great deal of time to really understand my concerns and she improved my ability to hear and comprehend speech significantly....
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Excellent care! I was immediately admitted- no wait time at all. Dr Sweeney is compassionate and a great listener. She took a great deal of time to really understand my concerns and she improved my ability to hear and comprehend speech significantly.
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5
Oct 20, 2020
Losing your ability to hear can be alarming, stressful and life-altering. Finding the right person to assist you with identifying the problem and the best solutions can be just difficult, but not with the professionals at Louisville “Family” Audiology. I emphasized family bc that’s exactly how Dr. Rheimer, Dr. Sweeney and the entire staff made my wife and I feel. They went above and beyond to ass...
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Losing your ability to hear can be alarming, stressful and life-altering. Finding the right person to assist you with identifying the problem and the best solutions can be just difficult, but not with the professionals at Louisville “Family” Audiology. I emphasized family bc that’s exactly how Dr. Rheimer, Dr. Sweeney and the entire staff made my wife and I feel. They went above and beyond to assist us with challenges we were confronting and the best solutions to address them. If you are looking for a place you can feel comfortable and that you can trust, this is the place & the people to choose. A Big Thanks from the Kelly Family!
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5
Oct 20, 2020
Staff is very friendly, helpful, and professional. I feel like I'm treat like family when I'm there.
5
Oct 16, 2020
I can’t speak highly enough about Aynsley Holden, our Audiologist! Her gentle care and “mom vibes” has been terrific for working with my shy 5 year old. I truly appreciate how much she advocates for her patients. Thanks to Ms. Holzen, my daughter received the care that she needed and is making great improvement with speech. Thanks a million!!...
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I can’t speak highly enough about Aynsley Holden, our Audiologist! Her gentle care and “mom vibes” has been terrific for working with my shy 5 year old. I truly appreciate how much she advocates for her patients. Thanks to Ms. Holzen, my daughter received the care that she needed and is making great improvement with speech. Thanks a million!!
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4
Oct 14, 2020
Professional , good consulting selling skills, thoroughly identified my hearing challenges.
5
Oct 06, 2020
I had a great experience with the office and Audiology
Everyone was very pleasant to work with, I now have help for my tennitus my specialist was very helpful and made me feel very at ease
Thank you...
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I had a great experience with the office and Audiology
Everyone was very pleasant to work with, I now have help for my tennitus my specialist was very helpful and made me feel very at ease
Thank you
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5
Oct 02, 2020
Louisville Family Audiology is fantastic! I am currently in anesthesia school and I was requested to obtain ear molds for a specific device I would be using during clinical/simulation lab. They were able to schedule me in a short notice and were very communicative and personable. I would recommend ANYBODY to Louisville Family Audiology!...
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Louisville Family Audiology is fantastic! I am currently in anesthesia school and I was requested to obtain ear molds for a specific device I would be using during clinical/simulation lab. They were able to schedule me in a short notice and were very communicative and personable. I would recommend ANYBODY to Louisville Family Audiology!
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5
Sep 26, 2020
Very happy with my visit. Even with COVID the staff had me in timely manner my dr treated my ear and cleaned my aids I was out quickly!
5
Sep 24, 2020
Follow up visit today was quick and easy even during COVID.
5
Sep 24, 2020
I have enjoyed working with the staff and found them very knowledgeable and professional.
It is has been a pleasure to work with Laureen Reimer. She has been responsive to my questions and my how do I do this.
She is really the example of “The compassion you deserve.”...
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I have enjoyed working with the staff and found them very knowledgeable and professional.
It is has been a pleasure to work with Laureen Reimer. She has been responsive to my questions and my how do I do this.
She is really the example of “The compassion you deserve.”
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5
Sep 14, 2020
Louisville Family Audiology has been helping with my hearing deficiency in a very professional and friendly manor. It's not just an in/out visit, they take the time to find our any hearing issues, test my hearing and adjust my hearing aids if needed. I feel every visit is very thorough. I would recomment Louisville Family Audiology to anyone needing a check up....
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Louisville Family Audiology has been helping with my hearing deficiency in a very professional and friendly manor. It's not just an in/out visit, they take the time to find our any hearing issues, test my hearing and adjust my hearing aids if needed. I feel every visit is very thorough. I would recomment Louisville Family Audiology to anyone needing a check up.
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5
Sep 14, 2020
These are extremely nice people in this office. I would recommend them to anyone
5
Aug 28, 2020
They are very caring and Audiologist Lauren Reimer has taken good care of me. Thank you!
5
Aug 26, 2020
The staff is very friendly and knowledgeable. They met all of my expectations with a thorough exam and hearing aid demonstration.
I would recommend Louisville Family Audiology....
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The staff is very friendly and knowledgeable. They met all of my expectations with a thorough exam and hearing aid demonstration.
I would recommend Louisville Family Audiology.
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5
Aug 19, 2020
Great experience and very professional. Took time to explain options for treatment. Would highly recommend other patients to go there. I will be sending my patients there...
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Great experience and very professional. Took time to explain options for treatment. Would highly recommend other patients to go there. I will be sending my patients there
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5
Aug 16, 2020
The assistance with my hearing that I received was expert, professional, and caring. I highly recommend Louisville Family Audiology!
5
Aug 15, 2020
5
Aug 10, 2020
Great experience at LFA! Staff was courteous and pleasant, and audiologist was very nice to speak to! Entire process took about 20 minutes, and I was even given a copy of the testing results. Awesome experience, and I highly recommend them....
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Great experience at LFA! Staff was courteous and pleasant, and audiologist was very nice to speak to! Entire process took about 20 minutes, and I was even given a copy of the testing results. Awesome experience, and I highly recommend them.
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5
Aug 09, 2020
I been a patient at L'ville Family Audiology for several years and was nervous about getting hearing aids. The doctors and staff have been so friendly and helpful with each one of my concerns. They take the time to listen and solve whatever issues I have. It's quick and easy to get in to see them even in an emergency. I really do love the ability to hear better with hearing aids! Sue Weese...
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I been a patient at L'ville Family Audiology for several years and was nervous about getting hearing aids. The doctors and staff have been so friendly and helpful with each one of my concerns. They take the time to listen and solve whatever issues I have. It's quick and easy to get in to see them even in an emergency. I really do love the ability to hear better with hearing aids! Sue Weese
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5
Aug 03, 2020
I recently visited Louisvlle Family Audiology for the first time. The staff were very friendly and helpful, and that is so important for us that have hearing loss. Dr. Aynsley Holzen was my audiologist. She was patient and kind and very understanding of my hearing loss. I chose Oticon hearing aids. These hearing aids have opened up a whole new world for me. I can hear the wind, the rain, the bird...
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I recently visited Louisvlle Family Audiology for the first time. The staff were very friendly and helpful, and that is so important for us that have hearing loss. Dr. Aynsley Holzen was my audiologist. She was patient and kind and very understanding of my hearing loss. I chose Oticon hearing aids. These hearing aids have opened up a whole new world for me. I can hear the wind, the rain, the birds singing, my own voice, and everyone speaking to me without asking them to repeat what they have said many times . My many thanks to Dr. Aynsley Holzen for her patience and kindness in my hearing aid choice. My thanks to all of the staff at Louisville Family Audiology for their wonderful office environment.
Lana
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5
Aug 01, 2020
Dr. Sweeney and her staff have been absolutely wonderful. She went above and beyond to make sure I understood not only my hearing loss, but also the details of my hearing aids and the overall process. Everyone was very professional but also personable. I am so glad I found them and trust them with my healthcare....
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Dr. Sweeney and her staff have been absolutely wonderful. She went above and beyond to make sure I understood not only my hearing loss, but also the details of my hearing aids and the overall process. Everyone was very professional but also personable. I am so glad I found them and trust them with my healthcare.
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4
Jul 31, 2020
Louisville Family Audiology and Dr. Sweeney provided my hearing exams and my hearing aids. Dr. Sweeney is very capable and takes care to explain what is going on throughout the process of the exam. She made me feel comfortable and in good hands. I appreciate the time and care that she takes to accomplish her tasks in conducting her exams. It is comforting to me to know that I'm in the hands o...
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Louisville Family Audiology and Dr. Sweeney provided my hearing exams and my hearing aids. Dr. Sweeney is very capable and takes care to explain what is going on throughout the process of the exam. She made me feel comfortable and in good hands. I appreciate the time and care that she takes to accomplish her tasks in conducting her exams. It is comforting to me to know that I'm in the hands of someone who knows what she is doing and how to do it. I really appreciate my hearing aids, I like that they are not noticeable, and I really enjoy having a charger for my hearing aids. I charge them at night and they are ready to go the next morning. John Walker
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5
Jul 30, 2020
5
Jul 29, 2020
5
Jul 26, 2020
Dr. Abigail Sweeney Is passionate about making sure her patients have the best Available in hearing assistance. She is very knowledgeable and educated my husband and I on the importance of making sure your hearing remains healthy. I am VERY pleased with my hearing aids. I am able to hear all the nuanced sounds I could not previously and most importantly it is very “natural” hearing. I highl...
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Dr. Abigail Sweeney Is passionate about making sure her patients have the best Available in hearing assistance. She is very knowledgeable and educated my husband and I on the importance of making sure your hearing remains healthy. I am VERY pleased with my hearing aids. I am able to hear all the nuanced sounds I could not previously and most importantly it is very “natural” hearing. I highly recommend this practice.
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5
Jul 25, 2020
Dr. Sweeney was very easy to work with. She had responses for all my questions often before i asked them. Really seemed interested and knowledgable in my best interest. I will be a patient at Louisville FAMILY AUDIOLOGY for a long time.
Louisville Family Audiology continues to earn my praise for their services. Dr. Martin has been consistently helpful and professional in the last 3 appointments ...
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Dr. Sweeney was very easy to work with. She had responses for all my questions often before i asked them. Really seemed interested and knowledgable in my best interest. I will be a patient at Louisville FAMILY AUDIOLOGY for a long time.
Louisville Family Audiology continues to earn my praise for their services. Dr. Martin has been consistently helpful and professional in the last 3 appointments I had. I have found my go to for hearing evaluation and treatment.
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5
Jul 24, 2020
The staff was very professional and Abigail Sweeney was very thorough in her examination. She and the doctor went over the test results and made recommendations for follow up. I am very satisfied with their services....
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The staff was very professional and Abigail Sweeney was very thorough in her examination. She and the doctor went over the test results and made recommendations for follow up. I am very satisfied with their services.
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4
Jul 21, 2020
Great service and super sweet people. Very helpful in getting you what you want and need. Very good at explaining and showing the options.
5
Jul 20, 2020
Dr. Holzen was AMAZING!!!! Such understanding and efficiency!! From start to finish the whole experience was wonderful!
5
Jul 17, 2020
Great visit! They were very concerned with health and safety, but still had great customer service. I was very pleased with the visit.
5
Jul 01, 2020
Very caring , knowledgable, and professional staff. High level of commitment to provide you with the right solution for your needs.
5
Jun 18, 2020
5
Jun 17, 2020
I’ve been a patient at Louisville Family Audiology for a number of years. Dr Abigail Sweeney it is very professional, personable and customer focused. She will take the time to explain, answer your questions and make sure the solutions are right for you. She goes out of her way to accommodate your needs.
The office staff is efficient and friendly and will do whatever it takes to make it a good...
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I’ve been a patient at Louisville Family Audiology for a number of years. Dr Abigail Sweeney it is very professional, personable and customer focused. She will take the time to explain, answer your questions and make sure the solutions are right for you. She goes out of her way to accommodate your needs.
The office staff is efficient and friendly and will do whatever it takes to make it a good patient experience. Would highly recommend Dr Sweeney and Louisville Family Audiology.
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5
Jun 17, 2020
I am a 69 years old male. About a year and half ago I had my hearing tested. I was not surprised I needed hearing aids. I chose to buy the aids and yes they are expensive, but so worst it. The checkups and service does not cost anything, only battery cost. I have a happy wife because tv volume is lower now. I enjoy hearing complete conversations of my family and friends better. I don't have to a...
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I am a 69 years old male. About a year and half ago I had my hearing tested. I was not surprised I needed hearing aids. I chose to buy the aids and yes they are expensive, but so worst it. The checkups and service does not cost anything, only battery cost. I have a happy wife because tv volume is lower now. I enjoy hearing complete conversations of my family and friends better. I don't have to ask people repeat themselves. Thank you LOUISVILLE FAMILY AUDIOLOGY
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5
Jun 15, 2020
5
Jun 12, 2020
5
Jun 11, 2020
Homest qnd nice people. Will work with you until you are satisfied with everything qnd they don't rush on you.
5
Jun 09, 2020
Our entire experience from making the appointment to receiving hearing aids was great. We are a family with a long history of deafness and I tend to be picky when choosing an audiologist and hearing aid provider. Dr. Sweeney went above and beyond for us throughout our experience. Everyone that I had contact with at the office (front desk and audiologist) were extremely pleasant and easy to work w...
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Our entire experience from making the appointment to receiving hearing aids was great. We are a family with a long history of deafness and I tend to be picky when choosing an audiologist and hearing aid provider. Dr. Sweeney went above and beyond for us throughout our experience. Everyone that I had contact with at the office (front desk and audiologist) were extremely pleasant and easy to work with. We plan to continue going to this office for all of our hearing care needs.
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5
Jun 02, 2020
Polite, friendly staff care about my well-being.
5
Jun 02, 2020
Dr. Reimer is wonderful. I have lost most of my hearing in one ear and Dr. Reimer was able to get me hearing aids that the ear with the loss can send the sound to my good ear. Never knew what sounds I was missing out on. Would highly recommend Louisville Family Audiology....
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Dr. Reimer is wonderful. I have lost most of my hearing in one ear and Dr. Reimer was able to get me hearing aids that the ear with the loss can send the sound to my good ear. Never knew what sounds I was missing out on. Would highly recommend Louisville Family Audiology.
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5
May 26, 2020
I was so impressed with Louisville Family Audiology. It took only 2 weeks from the first visit to picking up my new hearing aids. The whole process was fast & smooth. Everyone (especially Dr. Reimer) was friendly & helpful. And they are absolutely prepared to treat patients through the pandemic. I would highly recommend this practice to anyone needing their services!...
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I was so impressed with Louisville Family Audiology. It took only 2 weeks from the first visit to picking up my new hearing aids. The whole process was fast & smooth. Everyone (especially Dr. Reimer) was friendly & helpful. And they are absolutely prepared to treat patients through the pandemic. I would highly recommend this practice to anyone needing their services!
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5
May 23, 2020
Dr. Reimer is wonderful. Listens to your concerns, checks and double checks everything. Friendly and smiling services. Olivia is great, friendly. Everyone is friendly and smiling and strives to make you 110% satisfied. I am always smiling when I leave and I know I have received top notch care....
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Dr. Reimer is wonderful. Listens to your concerns, checks and double checks everything. Friendly and smiling services. Olivia is great, friendly. Everyone is friendly and smiling and strives to make you 110% satisfied. I am always smiling when I leave and I know I have received top notch care.
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5
May 22, 2020
Absolutely love this place! They take time to really understand your Concerns concern! I’d recommend to everyone! As being 25 and needing hearing aids they gave me a peace of mind for how they would look! They Even match my hair...
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Absolutely love this place! They take time to really understand your Concerns concern! I’d recommend to everyone! As being 25 and needing hearing aids they gave me a peace of mind for how they would look! They Even match my hair
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5
May 16, 2020
Dr. Sweeney is great , answers all my questions. Never thought I would say this but glad I got haring aids.
5
May 15, 2020
The audiologist I meet with today is awesome to work with. She and her staff are knowledgeable and a pleasure. I highly recommend Louisville Family Audiology to those who are in need of a hearing specialist....
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The audiologist I meet with today is awesome to work with. She and her staff are knowledgeable and a pleasure. I highly recommend Louisville Family Audiology to those who are in need of a hearing specialist.
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5
Apr 16, 2020
I am posting this for my wife Linda. Her experience was great. She was not sure about getting hearing assistance but Louisville Family Audiology was great. They explained everything and all hearing test went well and the assistance was first rate....
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I am posting this for my wife Linda. Her experience was great. She was not sure about getting hearing assistance but Louisville Family Audiology was great. They explained everything and all hearing test went well and the assistance was first rate.
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5
Mar 25, 2020
Everyone was pleasant. I was seen on time. all my questions were answered in a way that could understand and recall later. I look forward to them helping me with my hearing. Thank you for your help....
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Everyone was pleasant. I was seen on time. all my questions were answered in a way that could understand and recall later. I look forward to them helping me with my hearing. Thank you for your help.
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5
Mar 12, 2020
LFA staff is always friendly and helpful!
5
Mar 11, 2020
Aynsley Holzen was the audiologist who tested me. She was very professional and knowledgeable, and took the time to explain the results to me in detail. I definitely recommend her for having your hearing tested....
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Aynsley Holzen was the audiologist who tested me. She was very professional and knowledgeable, and took the time to explain the results to me in detail. I definitely recommend her for having your hearing tested.
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5
Mar 11, 2020
I had a great experience with Louisville Family Audiology. At first I was nervous but Dr. Reimer soon changed that. She and her staff are very friendly and supportive. I would recommend Dr. Reimer and Louisville Family Audiology to anyone that is having problems. Thank you so much for the wonderful experience you show to your guest....
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I had a great experience with Louisville Family Audiology. At first I was nervous but Dr. Reimer soon changed that. She and her staff are very friendly and supportive. I would recommend Dr. Reimer and Louisville Family Audiology to anyone that is having problems. Thank you so much for the wonderful experience you show to your guest.
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5
Mar 11, 2020
Dr. Reimer was excellent. Have problems with tinnitus and she worked with me to help to minimize the condition.
5
Feb 22, 2020
Friendly and helpful staff. They have answered all of my questions and helped with other aids available for use in my job. It's great to have my ears back!...
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Friendly and helpful staff. They have answered all of my questions and helped with other aids available for use in my job. It's great to have my ears back!
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5
Feb 17, 2020
Dr. Sweeney and her staff at Louisville Audiology have provided me with the best care for my hearing needs!
Thanks to Dr. Sweeney, I can hear ALL the sounds that I had been missing.
I highly recommend Louisville Audiology!...
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Dr. Sweeney and her staff at Louisville Audiology have provided me with the best care for my hearing needs!
Thanks to Dr. Sweeney, I can hear ALL the sounds that I had been missing.
I highly recommend Louisville Audiology!
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5
Feb 15, 2020
Takes the time to explain things. Great!
5
Feb 12, 2020
Dr. Sweeney was very thorough and took the time to explain my hearing needs and to fit me with the right hearing aids. I highly recommend Dr. Sweeney and Louisville Family Audiology....
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Dr. Sweeney was very thorough and took the time to explain my hearing needs and to fit me with the right hearing aids. I highly recommend Dr. Sweeney and Louisville Family Audiology.
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5
Feb 11, 2020
Dr Sweeney has taken care of my hearing issues for maybe 3 or 4 years. I love these people, they have been so good to me in every way. All of my issues are taken care of in a very friendly way. Olivia who helps run the office is also very friendly and professional. KDI...
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Dr Sweeney has taken care of my hearing issues for maybe 3 or 4 years. I love these people, they have been so good to me in every way. All of my issues are taken care of in a very friendly way. Olivia who helps run the office is also very friendly and professional. KDI
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5
Feb 10, 2020
Dr. Sweeney is so caring. Always knows the most up to date hearing aid technology and what is best for the individual. Front office staff - Olivia is so great and helpful too!...
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Dr. Sweeney is so caring. Always knows the most up to date hearing aid technology and what is best for the individual. Front office staff - Olivia is so great and helpful too!
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5
Jan 27, 2020
Dr. Sweeney and staff were very professional and caring. Dr. Sweeney in particular was very attentive to the needs of my hearing impaired Mother-in-Law. She was very patient and thorough in her explanations of the processes and the remedies. And best of all, the hearing aids she prescribed had a significant impact on my mother-in-laws hearing and alertness....
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Dr. Sweeney and staff were very professional and caring. Dr. Sweeney in particular was very attentive to the needs of my hearing impaired Mother-in-Law. She was very patient and thorough in her explanations of the processes and the remedies. And best of all, the hearing aids she prescribed had a significant impact on my mother-in-laws hearing and alertness.
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5
Jan 20, 2020
Staff was very prompt and no waiting when appointments are scheduled. My aids are comfortable and work well.Audiologist was very professional and explains use and care of devices for proper use....
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Staff was very prompt and no waiting when appointments are scheduled. My aids are comfortable and work well.Audiologist was very professional and explains use and care of devices for proper use.
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5
Jan 20, 2020
Louisville Family Audiology is a wonderful and welcoming place to get hearing aids. Both Dr. Sweeney and Dr. Reimer, along with Keleigh Baker Lebre helped me to understand that as self conscious as I was, this is bettering my quality of life by allowing me to hear all of the small things that I took for granted. I am so happy that I went through with getting them and that they worked with me thro...
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Louisville Family Audiology is a wonderful and welcoming place to get hearing aids. Both Dr. Sweeney and Dr. Reimer, along with Keleigh Baker Lebre helped me to understand that as self conscious as I was, this is bettering my quality of life by allowing me to hear all of the small things that I took for granted. I am so happy that I went through with getting them and that they worked with me through out the whole process. I Definitely Highly recommend them for anyone with hearing issues.
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5
Jan 20, 2020
I recently got my hearing aids with Louisville Family Audiology and the service was awesome. As a 37 year old needing hearing aids, I had so much anxiety and after talking with Dr. Sweeney and Dr. Reimer, I felt much more at ease. The staff is wonderful and I felt very welcome. I definitely recommend Louisville Family Audiology to anyone with hearing needs....
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I recently got my hearing aids with Louisville Family Audiology and the service was awesome. As a 37 year old needing hearing aids, I had so much anxiety and after talking with Dr. Sweeney and Dr. Reimer, I felt much more at ease. The staff is wonderful and I felt very welcome. I definitely recommend Louisville Family Audiology to anyone with hearing needs.
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5
Jan 14, 2020
Provided excellent professional service. Explained my hearing aids in detail and didn't mind repeating information I had forgotten. Totally reliable....
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Provided excellent professional service. Explained my hearing aids in detail and didn't mind repeating information I had forgotten. Totally reliable.
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5
Jan 04, 2020
Very professional!! They answered all my concerns and worked with me and my insurance so I could get the hearing aids I needed and could afford.
5
Jan 03, 2020
Dr. Holzen was so nice in helping me understand my test results and choose hearing aids.
5
Dec 30, 2019
5
Dec 30, 2019
Dr Sweeney and her staff are very professional, understanding and respectful when assisting with hearing issues. After I received my hearing aids my only question was why did I wait to do this. I am now engaged in conversations and greatly enjoying the bird sounds etc when I am outside. The Volume on the TV is now normal. I highly recommend Dr Sweeney!...
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Dr Sweeney and her staff are very professional, understanding and respectful when assisting with hearing issues. After I received my hearing aids my only question was why did I wait to do this. I am now engaged in conversations and greatly enjoying the bird sounds etc when I am outside. The Volume on the TV is now normal. I highly recommend Dr Sweeney!
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5
Dec 20, 2019
Dr. Sweeney and Olivia are wonderful to work with. Couldn't be happier with the care I received. They are always available to answer any questions I have and made the transition to hearing aids so smooth and simple....
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Dr. Sweeney and Olivia are wonderful to work with. Couldn't be happier with the care I received. They are always available to answer any questions I have and made the transition to hearing aids so smooth and simple.
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5
Dec 17, 2019
The staff is very friendly and efficient. The audiologist spent a good amount of time educating me on how the devices work. I appreciated that she provided me options. Overall, I am very impressed with Lou Family Audiology....
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The staff is very friendly and efficient. The audiologist spent a good amount of time educating me on how the devices work. I appreciated that she provided me options. Overall, I am very impressed with Lou Family Audiology.
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5
Dec 12, 2019
One word describes Louisville Family Audiology - AMAZING! I have tried other hearing aids with another company only to be left disappointed and frustrated. Dr. Sweeney thoroughly explained all the ins and outs of hearing loss, testing, and what hearing aids can and cannot do. She explained my options and helped me make the best decision for my situation. Thank you so much Dr. Sweeney for your he...
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One word describes Louisville Family Audiology - AMAZING! I have tried other hearing aids with another company only to be left disappointed and frustrated. Dr. Sweeney thoroughly explained all the ins and outs of hearing loss, testing, and what hearing aids can and cannot do. She explained my options and helped me make the best decision for my situation. Thank you so much Dr. Sweeney for your help and expertise. I highly recommend LFA and Dr.Sweeney.
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5
Dec 08, 2019
As always, I got on-time, personal, professional service. The products are top of the class, with the latest technology and benefits.
5
Nov 22, 2019
I am so happy that I chose Louisville Family Audiology!! From the moment I walked in the door I felt very welcome. The support staff was so kind, accommodating, and helpful. I saw Aynsley Holzen and she was beyond incredible!! She spent so much time with me listening to my concerns and offering suggestions to help me in various situations. There was absolutely no pressure to buy anything. In fac...
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I am so happy that I chose Louisville Family Audiology!! From the moment I walked in the door I felt very welcome. The support staff was so kind, accommodating, and helpful. I saw Aynsley Holzen and she was beyond incredible!! She spent so much time with me listening to my concerns and offering suggestions to help me in various situations. There was absolutely no pressure to buy anything. In fact, she offered several options before even suggesting hearing aids. I felt like I was part of her family! After trying hearing aids, I have decided to give them a try for my situation. I will certainly write an update after I get them! At this point, if I could give them 10 stars I would!! Without any hesitation I would highly recommend this practice!
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5
Nov 09, 2019
Dr Sweeney and the entire staff at Louisville Family Audiology are fabulous!! Everyone is friendly and cheerful and make you at ease. Dr Sweeney helped me understand my hearing needs and placed me in just the right product. I never knew how much life I was missing out on until she opened my ears to the world again. Thank you so much Dr. Sweeney and staff!...
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Dr Sweeney and the entire staff at Louisville Family Audiology are fabulous!! Everyone is friendly and cheerful and make you at ease. Dr Sweeney helped me understand my hearing needs and placed me in just the right product. I never knew how much life I was missing out on until she opened my ears to the world again. Thank you so much Dr. Sweeney and staff!
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5
Nov 08, 2019
Dr. Sweeney and her team are awesome! My 90+ year old father needed hearing aides and they treated him with patience and kindness through the fitting and tuning process. They do great work and are passionate about really helping the patient. I highly recommend them for all your hearing needs....
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Dr. Sweeney and her team are awesome! My 90+ year old father needed hearing aides and they treated him with patience and kindness through the fitting and tuning process. They do great work and are passionate about really helping the patient. I highly recommend them for all your hearing needs.
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5
Jun 06, 2019
I had a good experience at Louisville Family Audiology. They tested my hearing and once we confirmed I needed hearing aids, they help me select a good option for me and showed me how to work them properly. They went the extra mile to help me with adjustments after I received them, making sure I ended up with the best settings for my situation. The staff was always very courteous and profession...
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I had a good experience at Louisville Family Audiology. They tested my hearing and once we confirmed I needed hearing aids, they help me select a good option for me and showed me how to work them properly. They went the extra mile to help me with adjustments after I received them, making sure I ended up with the best settings for my situation. The staff was always very courteous and professional.
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5
Apr 29, 2019
I always have a fantastic experience at LFA! Dr. Reimer was so incredibly helpful and accommodating in helping my figure out which hearing aid would best fit my needs and hearing loss. I am very glad that I was referred to LFA when I first discovered that I have hearing loss; they have always been very welcoming, helpful, and responsive to any questions I have....
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I always have a fantastic experience at LFA! Dr. Reimer was so incredibly helpful and accommodating in helping my figure out which hearing aid would best fit my needs and hearing loss. I am very glad that I was referred to LFA when I first discovered that I have hearing loss; they have always been very welcoming, helpful, and responsive to any questions I have.
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5
Apr 06, 2019
They are very professional about testing your hearing and very caring about fitting you with the right hearing aid.
5
Mar 22, 2019
very kind to me and father knowledgeable explain to where u understand