What our clients say about us
5.00
689 reviews
AI Summary
Reviews overwhelmingly praise friendly, knowledgeable audiologists and staff, punctual appointments, comfortable offices, and patient‑centered, no‑pressure care. However, recurring issues include poor phone accessibility/queueing, occasional front‑desk rudeness, and isolated unresolved hearing‑aid fit or refund concerns that require process improvements.
5
May 30, 2026
Impressed with the Oticon presentation.
5
May 30, 2026
I completely trust Dr. Katie Martin and Louisville Family Audiology. They are very professional and they care about you as a patient. I've never had a... More
5
May 29, 2026
Had wax In my ear and call that morning and they got me an appointment by noon. I’m very appreciative
5
May 25, 2026
This is a well organized practice. Wait time was minimal; registration took little time. The "magic" was in the exam room. Dr Secor is personable, ... More
5
May 22, 2026
Excellent
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