Reviews overwhelmingly praise friendly, knowledgeable audiologists and staff, punctual appointments, comfortable offices, and patient‑centered, no‑pressure care. However, recurring issues include poor phone accessibility/queueing, occasional front‑desk rudeness, and isolated unresolved hearing‑aid fit or refund concerns that require process improvements.
0051 Louisville Family Audiology - Louisville
2026-05-25T14:53:52.679Z
This is a well organized practice. Wait time was minimal; registration took little time. The "magic" was in the exam room. Dr Secor is personable, easy to talk to, and talked me through the exam as he was doing it. I had a firm diagnosis and a plan for the further treatment I needed when I left. By the way, there is valet parking as a bonus.