2026-02-17T21:04:13.759Z

What a pleassure it was to work with Reid Jackson at Juengel. She made the purchase of our new homeowner's policy simple, easy, and seamless - and their pricing was extremely competitive.

2025-12-06T13:52:23.368Z

As usual great service. The Juengel Agency and Reid Jackson were terrific!!!

2025-11-25T16:29:12.289Z

Great process for condo insurance. Very easy and done.

2025-11-17T18:14:55.982Z

Top tier service!!! Clear, smooth and quick communication. Handled my claims with no issues. They took care of my claim during the storm with care and compassion. Highly recommend!

2025-10-28T00:20:25.650Z

Matt Juengel provided excellent service as I investigated homeowners insurance for the first time. Matt communicated in a clear, direct, and friendly manner. He explained the basics of the policies available to me and answered all of my questions in a prompt and respectful manner.

2025-10-07T13:37:01.022Z

Reid jackson and the Juengal Agency are outstanding, Very easy to get a hold of and always on top of getting me the best possible policy that fits my clients and my properties needs. I wouldn't trust any other agent for my needs.

2025-08-20T20:35:29.617Z

2025-08-13T20:54:53.515Z

2025-07-16T14:37:07.346Z

Reid was extremely personable and made it very easy to navigate through the process!

2025-03-24T14:01:39.538Z

Absolute best people to work with. Super quick, efficient and always nice to work with. There's a reason they only have 5 star reviews!

2025-02-18T22:10:43.524Z

Reid at the Juengel Agency was extremely helpful walking me through the process of getting homeowner's insurance. After an initial phone call, she got me a quote quickly, and she has been responsive to all of my questions. Thank you!

2025-01-12T01:50:06.906Z

Matt and the staff at the Juengel Agency are fantastic to work with. Matt has provided insurance services for me for several years. I will continue to use The Juengel Agency for all of my insurance needs. Highly recommend!

2024-11-16T00:17:51.023Z

Very helpful and knowledgeable! Always responsive and guided me through a claim in time of need.

2024-11-09T04:58:48.422Z

During the aftermath of Hurricane Helene, I have felt supported by my local insurance Professionals at The Juengel Agency. From the agency owners, Barb and Matt Juengel, to my agent Reid Jackson... the service and support has been top notch. Thank you!

2024-09-17T15:07:53.247Z

Reid has been so helpful & awesome! She’s the best & sweetest!!

2024-09-16T20:01:37.997Z

Thanks to the Juengel Agency I have successfully made the transition to being an insured home owner and recent resident of NC. I would have risked jumping through some serious hurtles with transitioning from out of state if it wasn't for them. Thanks to Reid and other members of the team, both processes have flowed seamlessly. All my questions were answered, including many that I didn't know to ask, and I'm saving a significant amount compared to prior companies. I'm super grateful for their kindness, service and welcome to NC. Highly recommend!

2024-07-26T03:12:03.056Z

Thank you Matt! So refreshing to find knowledgeable, responsive, courteous and high quality customer service in this age of computers, call centers and voice mail jail. Matt responded fast. Of 6 local agents I asked for a quote, 3 failed to even get back to me. Matt found the best value auto, home and umbrella bundle for us, answered all my questions, has a deep understanding of NC insurance laws and presented us with a wonderful quote. More for less, increased protection with substantial savings over my previous less service online carrier.

2024-05-07T20:37:16.474Z

Wonderful customer service and great knowledge in the insurance industry.

2024-04-14T00:57:28.104Z

2024-02-22T16:46:54.034Z

Reid was extremely helpful in educating me and assisting me in selecting the right level of insurance for both my personal and business. She is extremely thorough, follows up quickly and always available when you have a question. Reid could teach others on how to provide excellent customer service and support.