based on 49 reviews
Staff was kind and patient and explained things everything very well. I left with no questions unanswered. Highly recommended.
They do a great job making sure my hearing aid is right tones for me and will be getting another hearing aid from them again in the future 😀
I really glad that I found out about this place because it changed my lifestyle to the fullest. Now with my hearing aid it opened up a new world of all the things that I have been missing and I thank you so much for everything.... More
I really glad that I found out about this place because it changed my lifestyle to the fullest. Now with my hearing aid it opened up a new world of all the things that I have been missing and I thank you so much for everything. Less
Very friendly and efficient.
Just started wearing hearing aids. It was necessary to switch to this location in Farmington Hills after my audiologist left her place of business. I found the staff helpful and encouraging. Will definitely return in the future.... More
Just started wearing hearing aids. It was necessary to switch to this location in Farmington Hills after my audiologist left her place of business. I found the staff helpful and encouraging. Will definitely return in the future. Less
Always have a friendly and professional experience here!
I have had the pleasure of being fitted with hearing aids in April of 2022, by Dr. Ben Wightman of Sound Advice Audiology at the Farmington Hills location on Grand River!!! I am always greeted by professional and polite personnel when i arrive and shown to a waiting area that is comfortable and has amenities to satisfy if you should arrive early for your appointment. It's also important to me t... More
I have had the pleasure of being fitted with hearing aids in April of 2022, by Dr. Ben Wightman of Sound Advice Audiology at the Farmington Hills location on Grand River!!! I am always greeted by professional and polite personnel when i arrive and shown to a waiting area that is comfortable and has amenities to satisfy if you should arrive early for your appointment. It's also important to me to see that the office is clean and neat. All the boxes were checked. my hearing aids fit like a glove and being connected with bluetooth made everything easy breezy. The BONUS here is that Dr. Ben is pleasant and patient... and i believe he wants to fit you with what works best for you. I rated my experience with 5 stars but i think it deserves a '10'. Less
On time appt. Served by Owner. Answered all questions. Delivered new ear molds, adjusted week old hearing aids and added new features that will make big improvements in my lifestyle. Thank you Dr. Ben... More
On time appt. Served by Owner. Answered all questions. Delivered new ear molds, adjusted week old hearing aids and added new features that will make big improvements in my lifestyle. Thank you Dr. Ben Less
Nice people and good service.
Excellent service. Very professional practice. Ben took the time to explain my hearing loss and what my next step could be. I strongly recommend Sound Advice Audiology.... More
Excellent service. Very professional practice. Ben took the time to explain my hearing loss and what my next step could be. I strongly recommend Sound Advice Audiology. Less
Very professional, very thorough, very knowledgeable and accessible.
Dr Ben was great Knowledgeable and super professional Deborah Gaskin
My experience with Ben has changed my life. I am 71 years old and have listened to family members tell me to get hearing aids. I never wanted to spend the money on me. Finally I decided to try them and my world is vibrant now. See Ben you are worth it to Hear Again.... More
My experience with Ben has changed my life. I am 71 years old and have listened to family members tell me to get hearing aids. I never wanted to spend the money on me. Finally I decided to try them and my world is vibrant now. See Ben you are worth it to Hear Again. Less
I never received a hearing evaluation until today. I was super nervous and not sure what to expect. My audiologist, Ben, guided me throughout the exam and told me exactly what would be happening. Ben is a super great audiologist who is kind and cares for his patients. GO HERE!... More
I never received a hearing evaluation until today. I was super nervous and not sure what to expect. My audiologist, Ben, guided me throughout the exam and told me exactly what would be happening. Ben is a super great audiologist who is kind and cares for his patients. GO HERE! Less
Everything went well from the introduction to the testing and the explanation of the results was professional
Sound Advice is the place to go to for complete satisfaction with any hearing aid needs!
Friendly, professional, kind and so very determined to find solutions and make sure your satisfied!
Dr Ben very helpful and knowledgeable. Very professional.
Everything about this experience was really great, appointment set up was a breeze, during the entire testing appointment Ben made sure I was comfortable and knew what was going on and also asked several questions about my concerns prior to testing. Now that I have my new hearing instruments I have follow up appointments to make sure they are perfect and any concerns I may develop from use can b... More
Everything about this experience was really great, appointment set up was a breeze, during the entire testing appointment Ben made sure I was comfortable and knew what was going on and also asked several questions about my concerns prior to testing. Now that I have my new hearing instruments I have follow up appointments to make sure they are perfect and any concerns I may develop from use can be addressed. The entire process was more than I could have hoped for. Less
Very through and caring and Professional
A new hearing aid presented fitting issues. Ben was thorough and patient. Sound Advice has been very helpful to my wife (also a hearing aid wearing) and me. I recommend them.... More
A new hearing aid presented fitting issues. Ben was thorough and patient. Sound Advice has been very helpful to my wife (also a hearing aid wearing) and me. I recommend them. Less
I did not go to Sound Advice because of poor hearing. I found Sound Advice through the National Tinnitus Asso. I had been suffering from very loud tinnitus (caused from a virus) for over 3 years. It caused me a great deal of anxiety. Dr. Ben and his staff set me up with hearing aids that uses white noise to train my brain to put the tinnitus in the background. It’s been 6 months and the results h... More
I did not go to Sound Advice because of poor hearing. I found Sound Advice through the National Tinnitus Asso. I had been suffering from very loud tinnitus (caused from a virus) for over 3 years. It caused me a great deal of anxiety. Dr. Ben and his staff set me up with hearing aids that uses white noise to train my brain to put the tinnitus in the background. It’s been 6 months and the results have been amazing!! I sometimes go full days now without noticing the buzzing. I am very grateful for the care I receive. Appointments are never rushed and all questions are answered thoroughly. My favorite “staff” member is Kevin. He always enthusiastically greets you!! Less
Excellent friendly, calm, professional, knowledgeable personable service!
Great experience at Sound Advice Audiology! The wife & I both had impacted earwax of which was removed safely & professionally. Would definitely recommend their service.... More
Great experience at Sound Advice Audiology! The wife & I both had impacted earwax of which was removed safely & professionally. Would definitely recommend their service. Less
Ben Wightman and the entire staff at Sound Advice Audiology are always kind and helpful - without ever being pushy. They are not just interested in selling you a hearing aid but in your overall hearing issues. I highly recommend them.... More
Ben Wightman and the entire staff at Sound Advice Audiology are always kind and helpful - without ever being pushy. They are not just interested in selling you a hearing aid but in your overall hearing issues. I highly recommend them. Less
Beware: unsound advice for earwax. DO NOT come here for earwax removal. See an ENT, where they will suction out the earwax, instead of using a scraper to push the earwax in further or forgetting to flush out your ear after pouring caustic chemicals down your ear. Unfortunately the last two things were done to me. I came to this center in March 2021 for a plugged up ear, since it was jammed with... More
Beware: unsound advice for earwax. DO NOT come here for earwax removal. See an ENT, where they will suction out the earwax, instead of using a scraper to push the earwax in further or forgetting to flush out your ear after pouring caustic chemicals down your ear. Unfortunately the last two things were done to me. I came to this center in March 2021 for a plugged up ear, since it was jammed with earwax and was ringing loudly. The website said they do help remove earwax, and so I came in. The only problem was that they did not remove my earwax, and I left the office with my ear still ringing and full of earwax. The only thing they removed was $40 from my pocket. The audiologist claimed there was no earwax remaining. However, yesterday I had an appointment with an ENT (Ear nose throat specialist), and he removed about a pencil eraser-and-a-half of earwax was that I visibly saw...either my ear was so plugged up that the audiologist could not see anything (and thus thought she removed the earwax), or, according to the ENT, my ear canals are facing upward, and she was not looking at the right angle. I give 2 stars instead of 1 because: Receptionist (Courtney) was very nice , and got me in on the same day; Audiologist (Hannah) genuinely was trying to help me, and it did seem like she cared. Less
Sound advice is wonderful!. Ben is great and sensitive & caring. I bring my mom in there who is 94 (with dementia) & she is not always easy or predictable and the whole staff is so nice & understanding They are exceptional & I would highly recommend Sound Hearing to anyone who has a hearing issue. It is a very well trained staff. And I can’t say enough good things about this business.... More
Sound advice is wonderful!. Ben is great and sensitive & caring. I bring my mom in there who is 94 (with dementia) & she is not always easy or predictable and the whole staff is so nice & understanding They are exceptional & I would highly recommend Sound Hearing to anyone who has a hearing issue. It is a very well trained staff. And I can’t say enough good things about this business. Less
Great customer service! Friendly, knowledgeable and professional.
I got new hearing aids about 2 years ago at Sound Advice, and I've been very satisfied. I especially like the note every 6 months reminding me to have my hearing aids checked.... More
I got new hearing aids about 2 years ago at Sound Advice, and I've been very satisfied. I especially like the note every 6 months reminding me to have my hearing aids checked. Less
I found Sound Advice in Livonia. I worked with Hannah. She was soft spoken and easy to work with. After a hearing test and answering some questions we reviewed the test results. She showed me style options and made suggestions on a hearing aid. I told her what I had in mind. I weighed her suggestions and my thoughts and it was an easy experience with no hassles. Thank you Sound Advice and Hanna... More
I found Sound Advice in Livonia. I worked with Hannah. She was soft spoken and easy to work with. After a hearing test and answering some questions we reviewed the test results. She showed me style options and made suggestions on a hearing aid. I told her what I had in mind. I weighed her suggestions and my thoughts and it was an easy experience with no hassles. Thank you Sound Advice and Hannah. Less
I am so happy I found Sound Advice! They were able to help me with my hearing and give me options that fit what is best for me. Ben and Hannah were so nice and answered all my questions. I definitely recommend them!... More
I am so happy I found Sound Advice! They were able to help me with my hearing and give me options that fit what is best for me. Ben and Hannah were so nice and answered all my questions. I definitely recommend them! Less
My 92 year old mother was reluctant to see an audiologist. Finally she agreed to go. I contacted Sound Advice and made an appointment. The receptionist was so kind and helpful I was looking forward to the appointment. The care and attention that my mother received exceeded my expectations! I would highly recommend Sound Advice to anyone who values the joy of hearing in their life.... More
My 92 year old mother was reluctant to see an audiologist. Finally she agreed to go. I contacted Sound Advice and made an appointment. The receptionist was so kind and helpful I was looking forward to the appointment. The care and attention that my mother received exceeded my expectations! I would highly recommend Sound Advice to anyone who values the joy of hearing in their life. Less
Dr. Ben is AWESOME! Always fits you into his schedule and takes time needed.
I originally was a client of Lypka Hearing and when I needed service on my aids called and found out that Jackie Lypka had sold to Ben and Sound Advice Audiology. I came in and Karley sent my aid to the manufacturer without any inquisition. I recently lost one of my aids in Mexico and called when I returned. I was informed of the cost to replace, paid, it was ordered, and upon arrival an appoi... More
I originally was a client of Lypka Hearing and when I needed service on my aids called and found out that Jackie Lypka had sold to Ben and Sound Advice Audiology. I came in and Karley sent my aid to the manufacturer without any inquisition. I recently lost one of my aids in Mexico and called when I returned. I was informed of the cost to replace, paid, it was ordered, and upon arrival an appointment was scheduled. Ben greeted me, gave me a hearing test, cleaned my original aid, programed the new aid, paired with my phone app and we had a conversation about how he came an audiologist and his route to being the owner of Sound Advice Audiology. Great experience! Less
Outstanding service.
Ben was so helpful and saved me a lot of money, which is always great. He let me know all my options, the pros and cons and was up front about everything, instilling a trust in the business. Glad I found Sound Advice Audiology!... More
Ben was so helpful and saved me a lot of money, which is always great. He let me know all my options, the pros and cons and was up front about everything, instilling a trust in the business. Glad I found Sound Advice Audiology! Less
Everything was very professional. Ben kept things moving. The entire appointment was a little under 30 minutes. I couldn’t be happier. Robert Brooks... More
Everything was very professional. Ben kept things moving. The entire appointment was a little under 30 minutes. I couldn’t be happier. Robert Brooks Less
Ben is an excellent audiologist! He is very knowledgeable, professional, and so easy to talk to. He really individualizes your care, based on your preference and needs. I recommend him very highly.... More
Ben is an excellent audiologist! He is very knowledgeable, professional, and so easy to talk to. He really individualizes your care, based on your preference and needs. I recommend him very highly. Less
Excellent service. Experienced, knowledgeable audiologist. Personable and willing to help in any way. He'll be my regular audiologist going forward.
it was an absolutely amazing and professional experience. From start to finish I was treated wonderful and the technology along with the true care for my hearing was perfect. I was unable to hear voices clearly and with the hearing aides I purchased I hear so much more clearly without increasing other noises around me. The area of need was enhanced considerably and the aides are barely viable yet... More
it was an absolutely amazing and professional experience. From start to finish I was treated wonderful and the technology along with the true care for my hearing was perfect. I was unable to hear voices clearly and with the hearing aides I purchased I hear so much more clearly without increasing other noises around me. The area of need was enhanced considerably and the aides are barely viable yet fantastic improvements. Thank you Ben, you truly made my life better. Less
I would recommend Sound Advice Audiology, to my friends and Family. they have been very helpful with my hearing aid needs. Ben is very friendly and is quick to respond to any questions that I have had. Great company!... More
I would recommend Sound Advice Audiology, to my friends and Family. they have been very helpful with my hearing aid needs. Ben is very friendly and is quick to respond to any questions that I have had. Great company! Less