2024-10-25T17:07:14.422Z

My experience with this company was outstanding, as they truly exemplified professionalism and expertise in every aspect of the project. From the initial planning stages to the final delivery, their team consistently went above and beyond expectations, demonstrating a deep commitment to quality and precision. Every task was handled seamlessly, with attention to detail and clear communication that kept the project on track and aligned with our goals. This level of dedication and thoroughness not only made the experience enjoyable but also reinforced my confidence in their ability to deliver exceptional results."

2024-09-23T20:21:55.924Z

I recently had a new heat pump ductless system installed by New England Air HVAC, and I couldn't be happier with the results! The team was professional, knowledgeable, and efficient throughout the entire process. Before the installation, my home was often uncomfortable, but now I can enjoy consistent heating and cooling all year round. The difference is incredible! The new system has made my living space so much more pleasant, and I’m finally comfortable in every room. I highly recommend New England Air HVAC for anyone looking to upgrade their heating and cooling systems. Their excellent work has truly transformed my home!

2024-06-04T23:52:58.315Z

These guys left me completely high and dry when my AC failed. They came out and inspected it, found some potential issues, said they were getting replacement parts and then stood me up after I took off work for the repair. They stopped returning phone calls even after I offered $1000 to expedite the repair. Never ever ever use these guys. (To owner - instead of replying on here just call me back and let’s get it fixed. I don’t even care what it costs you just can’t go radio silent and stand me up.) Update from next day: Despite owner's response and another call to their office they've not responded with any options. These guys absolutely screwed me wasted 5 days and I'm back to square one. I couldn't more strongly recommend against giving them any business.

2024-04-05T03:28:44.488Z

I purchased my house two years ago and have been experiencing issues with the temperature in my bedroom and living room. During winter, it's always too cold, and in the summer, it's always too hot. Fortunately, New England Air HVAC provided me with a fantastic solution - to install a Ductless mini-split system. It turned out to be the best decision I ever made. The system runs smoothly, and now I can live in my house comfortably. I want to thank New England for their hard work. I appreciate all the work they did!

2024-04-05T03:12:16.570Z

I had an excellent experience with New England Air HVAC. I decided to install their Heat Pump system through the Mass Save program, and it was a game-changer for my home. The team did a fantastic job with a whole-house setup, including new ductwork and multiple zones. It has made a huge difference in my comfort levels, and I am extremely satisfied with the results. I opted for financing through the Heat Loan program, which made the process seamless, with an attractive 0% interest rate over 84 months, and a fantastic $10,000 rebate. The team's hard work, expertise, and professionalism were evident from start to finish, ensuring the project was completed on time. I would highly recommend New England Air HVAC to anyone, including my closest family and friends. Thank you for transforming my home!!