based on 150 reviews
Quick, easy, professional, and fair. I'll certainly return.
Legendary professional customer service that I recommend to a friend and anybody else I'm doing a good job keep it up
This place is awesome. There prices are very fair. I would definitely recommend them.
¡Excellent service! ❤❤❤❤
If I could give Alex & Alan 100 stars I'd do so in a heartbeat! They are a rare combination of everything one hopes for but seldom finds when contemplating a pawn shop: highly skilled jewelry experts who are extremely courteous, friendly & fairly balance their business with the needs of their customers. During tough economic times & the stress of parting with cherished possessions, it's comfortin... More
If I could give Alex & Alan 100 stars I'd do so in a heartbeat! They are a rare combination of everything one hopes for but seldom finds when contemplating a pawn shop: highly skilled jewelry experts who are extremely courteous, friendly & fairly balance their business with the needs of their customers. During tough economic times & the stress of parting with cherished possessions, it's comforting to know I can trust in Alex & Alan to do their very best for me! Less
Great service, very honest people = happy customer. I will definitely be coming back with more gold and silver to sell. Highly recommended to anyone looking to sell or purchase jewelry or find goods. Great location with easy parking. Ask for Alen, Alex or David- they were all great to work with.
Nice and knowledgeable customer service.
Very quick at helping and very professional. I was in and out of the pawn shop less than a hour after selling my ring.
Great experience
I was helped courteously and quickly. It was an enjoyable experience. A lot of smiles and got just what I needed and more. Will recommend PB Pawn to my friends in need.
Great customer service and also management, I love going there
Friendly and helpful, plus there is good stuff there
Great communication and easy to deal with. Would do business again.
Husband bought a Focusrice Scarlett 2i2 for $59.99 plus shipping and it does not work. He then asked for a reimbursement or a new one but he got a straight No as an answer. Will never buy there again, ever. Beware of these crooks!
This place is great! They are fair and the place is very clean and organized.
Fast, easy & they have me a great pay out. Super satisfied.
I really love PB Pawn n Jewelry! The staff is great and very professional! Most importantly I trust pawning my jewelry knowing that it is safe n secure I highly recommend them!! Tera Jones
Very unhappy with this pawn shop . I have bought a few items and even pawned some items here today I walked in to pick up some items I had left on layaway and the prices didn’t add up they said it was canceled but no one mentioned it was only 30 days and the last payment was made 4 days prior to the cancellation? . I would of came and picked up if I knew …Greedy ! Unfair service!! . The girl tha... More
Very unhappy with this pawn shop . I have bought a few items and even pawned some items here today I walked in to pick up some items I had left on layaway and the prices didn’t add up they said it was canceled but no one mentioned it was only 30 days and the last payment was made 4 days prior to the cancellation? . I would of came and picked up if I knew …Greedy ! Unfair service!! . The girl that works there is there only asset ! Lost a customer that’s forsure Less
Owner was not friendly or helpful. Advertise with silver but when I brought my rings, it was not acceptable. I took it to different pawn shop and they bought it. Ummm interesting.
Alex was excellent to work with. High quality shop
First time in here. Brought some gold by to sell and bought some movies as well. Class act shop and Alex was great explaining the gold buying process.
So I went there to pawn a silver ring, the guy barely looked and said -" Its silver, this is worth nothing..." . The same night I found a set of 3 silver bowls designed by the same designer of my ring for sale at a fancy Jewelry store. For how much? Just $14K dollars.. (made of silver, just like my item) My point is, don't waste your time going there, even if u take a Picasso paint for him to pri... More
So I went there to pawn a silver ring, the guy barely looked and said -" Its silver, this is worth nothing..." . The same night I found a set of 3 silver bowls designed by the same designer of my ring for sale at a fancy Jewelry store. For how much? Just $14K dollars.. (made of silver, just like my item) My point is, don't waste your time going there, even if u take a Picasso paint for him to price, he'll tell u: -"So, painting canvas and paint are very cheap, this is worth nothing..." Really? Less
These guys do Awesome jewelry repair work at a reasonable price, great customer service !! Thanks
You would think that PB pawn was a pawn shop. It it so much more! Alex has been taking care of me for at least 5 years. I have had him repair several items such as rings, diamond tennis bracelet, and other items. He also custom made me a white gold anchor with over a couple carats of diamonds. I can’t even begin to tell you how high quality that is and how it sparkles from across the room. Liter... More
You would think that PB pawn was a pawn shop. It it so much more! Alex has been taking care of me for at least 5 years. I have had him repair several items such as rings, diamond tennis bracelet, and other items. He also custom made me a white gold anchor with over a couple carats of diamonds. I can’t even begin to tell you how high quality that is and how it sparkles from across the room. Literally every time I wear I can’t even begin to tell you how many people compliment me. They are prompt, personal, professional and very fair price. They are not just a pawn shop they highly trained in high quality jewelry. They also have prices in diamonds because they are diamond brokers as well. Less
Alex was very pleasant! Gave me a great deal on ring. Will definitely keep coming here.
You know how it is with pawn shops. Low-balling, dishonesty, shady practices. These guys are the exception-- incredibly nice and have very good policies that really allow them to work with their customers. That is difficult to find in the world of pawn shops. The shop itself also has a great selection of high-quality items, so don't hesitate to pick something else up along the way. I give these g... More
You know how it is with pawn shops. Low-balling, dishonesty, shady practices. These guys are the exception-- incredibly nice and have very good policies that really allow them to work with their customers. That is difficult to find in the world of pawn shops. The shop itself also has a great selection of high-quality items, so don't hesitate to pick something else up along the way. I give these guys 5 stars -- awesome! Less
I have pawned my laptop there a few times and they always give me the most they can very nice always have been and the things they are selling in there are very nice for good prices🤑
I love coming to this place when I’m hard for cash and I need help, they are so friendly and honest. They also have a beautiful collection of things to choose from. Top notch. 👌🏻
They are great to do business with. Very fair and honest. I highly recommend them!
Professional, Straight Forward, No BS and Fair.
Love doing business with this shop. They are friendly, fair, and very upfront with you.
This place is legit. Have been here many times in the past and always received a fair price. Today I compared PB Pawn with Posh Pawn to see if Posh Pawn would pay more for my item. Nope, Posh Pawn offered 17% LESS than PB Pawn! No need to shop around again. Going to stick with PB Pawn!!
Always a Pleasure to do Business Here 😎👍
PB Pawn and Jewelry is a great business. I've been going to them for years. And, the people are friendly and helpful.
They let me pet their dogs after I got a great deal for my trade in - highly recommended!!
The employee,' we're very nice, polite and helpful. I believe I got a great deal for the items I sold. I highly recommend PB Pawn & jewelry.
Loans, selling, and BUYING this is a great little nugget to have on your pawn shop Google maps list.. Sold gold jewelry and was able to score silver/ gold bullion at super fair rates. The guys were knowledgeable and were extremely open to discuss the game of bullion. WILL BE BACK!
Very quick, reliable, and reasonable service for watch batteries.
Very friendly people, fast and easy.
Solid place of business, fair deals and very knowledgeable when it comes to there jewelry.
It was truly a pleasure doing business with you folks. Not all pawn shops can be trusted like I felt comfortable trusting you, and that is what I found to be the most satisfying part of my experience. You obviously treated my speaker with care and I never felt there was any reason to worry that you would not. Thank you for being the kind of people who I feel I can do business with and be confiden... More
It was truly a pleasure doing business with you folks. Not all pawn shops can be trusted like I felt comfortable trusting you, and that is what I found to be the most satisfying part of my experience. You obviously treated my speaker with care and I never felt there was any reason to worry that you would not. Thank you for being the kind of people who I feel I can do business with and be confident that, start to finish, everything will be handled professionally and courteously. Regards, Morris Ritchie Less
My wife and I have come to Alex and his family for fine jewelry and watches for 20 years. Even now, living on the East coast, we still trust their quality, expertise, and reliability above all others. With PB Pawn and Jewelry, doing business remotely produces the same excellent results we came to expect when we lived in San Diego. For quality of gem stones, watches, and creative fine jewelry desi... More
My wife and I have come to Alex and his family for fine jewelry and watches for 20 years. Even now, living on the East coast, we still trust their quality, expertise, and reliability above all others. With PB Pawn and Jewelry, doing business remotely produces the same excellent results we came to expect when we lived in San Diego. For quality of gem stones, watches, and creative fine jewelry designs, no one else comes close. Less
Got a fair price ...friendly family owned business and helped me out when I needed help 😀
Professional and courteous.
Nice customer service.
I can see now why this is the #1 rated pawn shop in San Diego! Hands-down the most genuine people. Run by two brothers who were taught by their father how to examine find jewelry. They are honest and so very helpful! I will never go to anyone else.
I gave 4⭐, when they def deserve 5⭐ Been there quite a bit & everytime the guys r welcoming & actually remembered me, great prices, honest to (which is pretty rare @ most shops) Y now a 4⭐ is bc I had a very rude & unpleasant exp. w/a employee who I didn't no. On a Sunday I had called @ 445 to make sure they where there & he said if I get there b4 5 bc that's when they close the doors... I arriv... More
I gave 4⭐, when they def deserve 5⭐ Been there quite a bit & everytime the guys r welcoming & actually remembered me, great prices, honest to (which is pretty rare @ most shops) Y now a 4⭐ is bc I had a very rude & unpleasant exp. w/a employee who I didn't no. On a Sunday I had called @ 445 to make sure they where there & he said if I get there b4 5 bc that's when they close the doors... I arrived 458 & he came to closed the doors & started locking them. I said pls it's not 5 yet (I was in a bad spot needing cash for gas) & he was sooooo rude, shrugging his shoulders saying "not my problem, I've closed the doors and not opening them )." While I begged hoping he wld help me real quick but just rudely told me how he didn't care nor his problem. That really upset me when they've made $ from me on multiple occasions too... besides that rude man every other person there is great and welcoming and I always have a great time when I've gone in. Less
Open on Sunday, and took some expensive camera equipment items that other places like Monte de (..) wouldn't take
Alex helped me so much and took the time to determine the value of every last thing I brought him. Great experience!
Great shopping experience doing a trade for a bargain priced professional grade tool that was still brand new in sealed factory package. Five stars for the friendly service and quality merchandise and four stars for the location and parking....
I shop here often for tools, they always have quality merchandise. It's a great place to find a good deal on anything from tools to jewelry, electronics and more. Also they offer layaway which is pretty cool! 😎
Very nice very clean sanitized you must wear masks is hand sanitizer and they helped me tremendously thank you PB Pawn and Jewelry
With sudden death in my family on saturday as well as Covid problems I hesitantly came in on Sunday Alan was a gentleman with seemingly many years experience and gave me what I felt was an honest opinion on large diamond engagement ring which I truly appreciate. His son David was also working andI got the sense it is a professional AND family buissines with both HONOR and INTEGRITY which are e... More
With sudden death in my family on saturday as well as Covid problems I hesitantly came in on Sunday Alan was a gentleman with seemingly many years experience and gave me what I felt was an honest opinion on large diamond engagement ring which I truly appreciate. His son David was also working andI got the sense it is a professional AND family buissines with both HONOR and INTEGRITY which are everyday getting harder to find! ( I personally don't trust buisineses that are ONLY "professional"(all about profit) or ONLY "family"(lack order/checks and balances). Within 20 mins I gained what I saw David had for the owner Alan- RESPECT. 5 mins after that I walked out with cash in hand, understanding contract/ fees and entrusting not a "piece" but a symbol of hopes and a dream to a professional family/ honorable name. (Fyi. I swear I don't know these people till today. Nor am I a paid actor:) now more than ever we need to recognize and support honor and ethics- THATS HOW we make us great again. (P.s. this is not fake news) cheers Less
A very honest and fair pawnshop. They have taken care of me 4 or 5 times no issues at all. Very quick and seamless process. Fair prices and helpful staff. Exactly where you wanna go when you need the service. Would recommend to anyone who needs extra cash in these tough times and doesn't know who to trust. They will take care of you and your pawned items.
Very friendly, and they do legit business here. Lots of other places are scam artists but these guys are upfront and honest, and very professional as well. It's the only place I'll go.
I needed a few dollars on a Sunday and PB Pawn & Jewelry was open! The gentlemen were kind and efficient. The caliber of jewelry is fabulous and the prices are awesome! I will be back to make a purchase. Thank you PB Pawn & Jewelry 😊!!
Very professional and helpful.
Amazing customer service and products by this family owned and operated place. These guys take pride on what they do and have great knowledge of the products they sell. I buy my Jewelery, guitars, electronics and I was never disappointed. Totally recommend them
Great service! Fair price for my bracelet. Will go back to them, if I have the need.
Hands down the most professional, organized and clean pawn shop that I have ever done business with. I see the same friendly and professional staff each time I go in. This makes me rest assured that my property is safe and in good hands. There is never an issue locating my merchandise and it is returned to me in a clean organized fashion, free from dust, scratches and dents like I have experience... More
Hands down the most professional, organized and clean pawn shop that I have ever done business with. I see the same friendly and professional staff each time I go in. This makes me rest assured that my property is safe and in good hands. There is never an issue locating my merchandise and it is returned to me in a clean organized fashion, free from dust, scratches and dents like I have experienced in other pawn shops. Very fortunate to have found this business. I recommend them 100%! Less
These guys are great. Very professional, friendly. I was able to get loans for absolutely highest dollar fir my items. Highly recommend.
Awesome pawn shop. Super nice people to deal with. Doesn't have sleazy feel so many pawn shops have. I'd give it 6 stars if I could. One of the best best shops I've ever pawned and got my stuff and bought back from. If you need to pawn something, deal with these guys, you get treated with respect and leave with your dignity. Only pawn shop in SD I will want to deal with in the future. Nice fam... More
Awesome pawn shop. Super nice people to deal with. Doesn't have sleazy feel so many pawn shops have. I'd give it 6 stars if I could. One of the best best shops I've ever pawned and got my stuff and bought back from. If you need to pawn something, deal with these guys, you get treated with respect and leave with your dignity. Only pawn shop in SD I will want to deal with in the future. Nice family run business that treats the customers like good. 5 stars +.. Good folks and good vibe. Thanks PB pawn... Less
This place is quick, cool and clean. Nice store thats not all cluttered and messy like other places ive seen. They have a lot of nice stuff and the service I got was friendly and professional 100%. Thank you guys!
Very honest and genuine employees
GREAT FAMILY OWNED PAWN SHOP. GREAT PEOPLE..HIGHLY RECOMMENDED!!!
I am very happy with my experience at PB Pawn & Jewelry and I would definitely go back there again!
Excellent service ! I’m definitely coming back.
They're helpful and very polite. I'm usually a stressed out mess when i walk in this place needing money I don't have. Their staff makes all the difference and I always walk out in a much better mood. Thanks again guys you saved Christmas and my birthday.
Called and spoke with Alex. Went to the shop. Friendly, efficient, and helpful. Sold my merchandise to him and in 15 minutes I was out the door. Would go to him again.
Very easy process and the friendly staff made the experience that much more enjoyable. Very professional, courteous and knowledgeable. If you ever have a need to sell something or get a quick loan, this is the shop to visit.
Alex you the man!!!
Very professional. Incredibly polite and fair. I will definitely be back to buy and sell. Thank you!
These guys are Kind, Knowledgeable, Fair, just a few traits of this biz.
Great communication skills, very well mannered, helpful I sold my tablet, quick and easy, thank you guys for your help and assistance, and keep up the good work. I will be returning in the future.
Understanding, courteous, and assisted in a tight financial situation. Thank you PB Pawn!!
Polite, professional, respectful, good job!! Its never easy pawning your possessions. PB Pawn makes it easier.
Smh
I looked around at some electronics and video games. Everything was way overpriced, much cheaper to buy online, gamestop, or even new at walmart on some items, especially the game consoles.
I must say that I've been dealing with Alex and his family for years and these people here always treat me with respect and integrity if you have not experienced Alex and his family? Then your in for a real treat. So whether you are buying something or just getting a loan. You can expect hassle free shopping as well as their knowledge of products. Tell them johnny mustang sentbyou.
Fast, easy, honest and fair. Brought in some odds and ends and was pleasantly surprised that they were able to purchase most of what I brought. Will return.
Fast, quick and easy! And very nice customer service
Totally recomend here if your looking to be with respect and paid better then the rest for your items.
Customer service was great. Very nice yet affordable items to purchase.perfect location.ample parking.and pays more then the rest ive been to so far.we will definatly be a returning customer.
Amazing people very helpful 😊
Wish I could give more than 5 Stars! My experience at PB Pawn & Jewelry has always been excellent. They are a family run business and they hold to a high standard of honesty and integrity. I know they always give me top dollar for my items. This pawn shop continues to earn my trust and I recommend them to my family and friends.
Wonderful experience! I will never go anyplace else for jewelry repair & watch batteries. Very fair prices & quick service So helpful!! Thank you!
These guys are are really great to deal with. They are always professional and fair.
The fellas are really knowledgeable and reasonable. They pay a fair price on items to sell and price their own inventory, which is impressive as well (why does EVERY pawn shop have at least one Epiphone Les Paul in it? Well, the one on their wall is in better shape than any I've seen in a pawn shop!), is also reasonably priced. Best pawn shop in the county.
PB PAWN WAS AWESOME!! Very friendly and professional. Would and will recommend to everyone who needs their services. . -Melody G.
Great people to do business with. Also a solid inventory of merch. I highly recommend. Street parking is usually easy to find on that end.
Great customer service skills. Professional services.
Rude arrogant imbociles who don’t know gold or silver. They are clueless and out of date on value of all stuff they buy and sell. Do not come here or do business here.
Very nice place and they have lots of things including high end purses.
I’ve always had been treated well there whether I was looking or buying. Purchased a tv last night at closing time and never felt like they were trying to rush us out. That goes a long way in my book!
By far the most cash loaned even for stuff other places won’t take. These guys are cool, they are helpful, and I never feel judged for pawning my stuff.
Very professional and nice family owned business. All merchandise is of the highest quality and prices are very reasonable. By far, this is the best pawn shop in San Diego.
They will take care of you, good service.
The staff was very polite and displayed good customer service and honest about their business.
Very helpful and courteous and they did the best that they could possibly do to help out thank you all
Store sale person was very helpful and kind.
I had never been to a Pawn shop before and coming here was a great experience. Sold some gold jewelry and got a fair price. Alex was very helpful and knowledgeable!
I recommend PB Pawn to all my friends because they’re not only fair with their offers but they’re always very nice and very helpful. Thanks lizZ
Super friendly and honest. They're always trying and willing to work with you and I can say from personal experience that the other pawn shops in PB aren't as helpful or even knowledgeable about products.
Not only do they buy gift cards they have a sweet knife section all the way to Dimond rings
From initial contact with Alex to package delivery of my beautiful watch, my experience with PB Pawn & Jewelry has been absolutely outstanding! Best customer service, excellent product, wonderful, prompt communication from start to finish. Do not hesitate doing business with them they are top notch!
The best service and great $$
Honest and very professional shop. Very welcoming and always do their best to help when I’m in a pinch. It’s also hassle free and quick. Very convenient and fair!
Super nice people, informative and no pressure. Great place!!
No question the best in the West!! Friendly, Honest, Understanding, and the list goes on! The people the run this joint are top notch!! Thanks PB Pawn & Jewelry for always being there when I’ve needed some financial assistance! Strongly recommend!
The staff was very professional and accommodating to all my questions and needs. Very clean, organized and It feels more like a nice store rather than a pawn shop. I don't usually write reviews but PB Pawn & Jewelry deserves 5 stars, go check them out. Thanks Guys!
People are friendly and flexible. The prices are fair and they won't cheat you on your jewelry. My favorite pawn shop in SD.
Neat pawnshop, nice layout. Helpful and courteous employees. They make you feel welcome to browse. Fair amount offered on loans, will be back again. Thanks!
Awesome selection of items and amazingly low prices. The staff is extremely helpful and courteous. Overall a very professional, high quality shop!!
Great store, very clean and a ton of guitars to look at!
Always great doing business at PB pawn & jewelry
Great place. Friendly staff. Always a deal to be had
DEFINITELY DO NOT GO HERE!!! This place had a nice feel, and seemed kind of fancy, so I decided to go to them to try and sell my citizens eco-drive watch. This is a very nice watch, in immaculate condition, that costs around $400 new. Upon showing the lady at the counter, she "looks up what it's selling for" and proceeds to offer $35 for the watch!! She claimed that its selling for $100 and tgey ... More
DEFINITELY DO NOT GO HERE!!! This place had a nice feel, and seemed kind of fancy, so I decided to go to them to try and sell my citizens eco-drive watch. This is a very nice watch, in immaculate condition, that costs around $400 new. Upon showing the lady at the counter, she "looks up what it's selling for" and proceeds to offer $35 for the watch!! She claimed that its selling for $100 and tgey usually only offer 30% if what it sells for. I asked her to show me, and she refused. I searched online myself and found 1 shady-looking eBay offer for $150, all others are around or between 220 and 320 for a used watch of the exact same make and model. So I took it to another local pawn shop (which I won't name, so people don't think I'm affiliated with them), and they offered me $100. They are clearly trying to rip you off here. I repeat, DEFINITELY DO NOT GO HERE!!! Less
Great experience. Friendly and knowledgeable staff, I highly recommend this place.
Best pawnshop in town. Their prices are more than fair. I went their 4 , 5 times and never disappointed. Highly recommended
Staff was great. Everything is organized and fast. Recommend highly!
I can't get enough of this place! Love their friendly & honest staff. They have always given me more than expected for my jewelry. Super reasonable prices! I highly recommend you check this place out!
I recently sold a Diamond ring to PB Pawn & Jewelry. The staff was very friendly and knowledgeable about diamonds. Before going to their store I had gone to several other places in San Diego to check the price. PB Pawn & Jewelry was very fair in their valuation of my ring. And the price they offered me was more then the other stores I had gone to. I felt they were very honest, & trustworthy. Al... More
I recently sold a Diamond ring to PB Pawn & Jewelry. The staff was very friendly and knowledgeable about diamonds. Before going to their store I had gone to several other places in San Diego to check the price. PB Pawn & Jewelry was very fair in their valuation of my ring. And the price they offered me was more then the other stores I had gone to. I felt they were very honest, & trustworthy. Also, they have alot of other great items in their store as I looked around. Definitely will go back in the future. And I highly recommend PB Pawn & Jewelry to everyone ! Less