LifeSmiles of New Hope
2026-09-25T16:36:32.829Z
I had such a positive experience with Life Smiles, especially as someone with significant dental anxiety and a complicated dental history.From my very first phone call, Tracy, the patient coordinator, made the process feel easy. She was incredibly pleasant, straightforward, and organized. She let me know ahead of time what forms I needed to complete and took my insurance information in advance, so when I arrived for my appointment, check-in was simple and everything was already taken care of.Haley then took me back for my assessment, X-rays, and 3D imaging, and she was wonderful throughout the entire process. She made me feel seen, validated, and comfortable, which means a lot when you have a long and sometimes traumatic dental history.My experience with Dr. Parbhoo was equally reassuring. There was no judgment, just understanding, compassion, and a calm discussion about where things are now and what my options are moving forward. I felt comfortable asking questions and talking openly about my concerns.Finally, Sheila walked me through the treatment plan and costs in a very clear and straightforward way. I left with everything documented and knew exactly what the next steps would be if and when I was ready to proceed. There was no confusion or guessing about the plan.For someone who normally has extreme anxiety around dental care, the entire experience felt organized, peaceful, respectful, and surprisingly comfortable. Everyone took my questions and concerns seriously without making the process feel overwhelming. I’m very grateful for the kindness and professionalism I experienced from beginning to end.