I used unit to store my kitchen cabinets until I was ready for them at the house I was renovating. Very easy process for pick up and delivery. Their d...
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I used unit to store my kitchen cabinets until I was ready for them at the house I was renovating. Very easy process for pick up and delivery. Their delivery equipment is excellent and allows them to put the boxes exactly where you want it. Highly recommend them as a great value for and excellent service.
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5
Dec 18, 2024
A truly amazing experience. Extremely affordable and great communication. Everyone beyond helpful and kind.
5
Oct 20, 2024
Top notch customer service from the first call to delivery with any corresponding really.. Everything runs smoothly!
5
Oct 15, 2024
This company meet our needs with an amazing price and their customer service is top notch.
They were very professional and I would recommend this comp...
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This company meet our needs with an amazing price and their customer service is top notch.
They were very professional and I would recommend this company.
Definitely use this company again for my storage/moving needs.
"Thank You Units of Jaxs"
Hope Simmons
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5
Oct 07, 2024
They delivered the unit quickly and positioned it EXACTLY where I wanted it. It took a little work because of my curved driveway, but they got it righ...
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They delivered the unit quickly and positioned it EXACTLY where I wanted it. It took a little work because of my curved driveway, but they got it right.
The unit itself was great - squeaky clean and looked like new. It sealed great, so we had zero issues with weather or pest intrusion. It locked securely with a lock I provided.
When I was done with the unit, they scheduled very quick pickup. They let me know when they would be here and were actually early.
Great, friendly folks to work with, and it couldn't have gone smoother!
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5
Mar 05, 2024
Was looking for temporary storage for an out of town project. UNITs of Jax was the best price, most friendly and helpful in getting me set up ASAP! T...
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Was looking for temporary storage for an out of town project. UNITs of Jax was the best price, most friendly and helpful in getting me set up ASAP! They even upgraded ( no charge) my UNIT to ensure I had plenty of space! UNIT was clean, durable, spacious, sturdy and delivered with care exactly where I needed it.
Highly recommend this business for your storge needs!
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5
Feb 12, 2024
The easiest way to pack and store for moving! Very friendly staff.
5
Jan 09, 2024
I highly recommend UNITS of Jacksonville!! My apartment complex is renovating our apartments. I contacted Russell to get a storage unit to store my be...
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I highly recommend UNITS of Jacksonville!! My apartment complex is renovating our apartments. I contacted Russell to get a storage unit to store my belongings during the renovation process. Dan delivered the unit to a parking space real close to my apartment. The unit was clean, sturdy, and roomy. I was able to securely lock the unit for peace of mind; knowing my possessions were safe. When the renovations were complete Dan came and picked up the unit. Russell, Dan, and Erica, are professional, efficient, and accommodating. It would be awesome if every business treated their customers with as much care as they do. Please give them your business! They go above and beyond!!
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5
Dec 21, 2023
Like it.
5
Jul 11, 2023
Cannot say enough about this company. Everything has been so easy. Everybody is very kind and accommodating. After a very bad experience, with another...
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Cannot say enough about this company. Everything has been so easy. Everybody is very kind and accommodating. After a very bad experience, with another company that left us without a POD on very short notice, I called units in a panic, and they were very eager to help and delivered a Unit that same day. I so appreciate them and will be recommending them to everyone!
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5
May 06, 2023
Units made our move feasible and easy. They were professional and easy to work with. We kept the unit 1 extra months so we could do upgrade work on ...
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Units made our move feasible and easy. They were professional and easy to work with. We kept the unit 1 extra months so we could do upgrade work on our new home. It allowed us to empty the unit out slowly when we were ready.
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5
Apr 13, 2023
Hi my name is Jose Torres I would like to say that they have excellent customer service and care about the customer renting there pods I have no compl...
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Hi my name is Jose Torres I would like to say that they have excellent customer service and care about the customer renting there pods I have no complaints they are above and beyond and have good prices to rent so with that said keep up the good work UNITS
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5
Apr 11, 2023
I received my UNIT within 2 days of calling for it. The delivery was quick & living on a small street, they made sure not to block the road. I will de...
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I received my UNIT within 2 days of calling for it. The delivery was quick & living on a small street, they made sure not to block the road. I will definitely use them for my next move.
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5
Mar 31, 2023
5
Mar 25, 2023
We had planned to only store our belongings for a few weeks while we waited to close on our house. Weeks turned to months and we never had to worry ab...
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We had planned to only store our belongings for a few weeks while we waited to close on our house. Weeks turned to months and we never had to worry about our belongings. Once we finally moved in scheduling our drop off was a breeze and our unit was delivered the next day.
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5
Nov 29, 2022
I can’t sing the praises of Jenn and Dan enough! I’m moving to Pittsburgh and needed to have a PODS delivered to transfer my items for a long distance...
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I can’t sing the praises of Jenn and Dan enough! I’m moving to Pittsburgh and needed to have a PODS delivered to transfer my items for a long distance move. They made it so easy for me and was so patient with the process. I’ve used them for one year and I definitely recommend them 100 times over again!!
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5
Nov 04, 2022
I'm so glad I found this company to store my belongings for 3 months while my place was being build. From the beginning they were cordial, on time an...
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I'm so glad I found this company to store my belongings for 3 months while my place was being build. From the beginning they were cordial, on time and excellent communication.Very understanding and the best customer service!Modern technology delivery and pick ups.
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5
Sep 12, 2022
I highly recommend using any of the UNITS franchises! We had a wonderful experience using them for a long distance move. The price was less than compe...
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I highly recommend using any of the UNITS franchises! We had a wonderful experience using them for a long distance move. The price was less than competitors and the robotic technology blows all the rest out of the water!Jenn from Jax UNITS is wonderful, very responsive and helpful.
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5
Aug 01, 2022
Very happy with ny experience with Units of Jax.
5
Jul 28, 2022
We were left with a spur of the moment move when the movers we had scheduled abandoned us and didn't complete their job. Yhey showed up, looked around...
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We were left with a spur of the moment move when the movers we had scheduled abandoned us and didn't complete their job. Yhey showed up, looked around and left. Unit containers was very prompt in responding to our emergency situation and had us a container out to our house within a couple of hours. We were still able to move out on time and go to the closing the next morning. They are very professional, their prices are very reasonable and they met all of our needs and expectations. If I ever move again, I will be using them
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5
Jul 15, 2022
Rented a unit while I was replacing floors, so it stayed in my driveway. I ordered online, which was easy and straightforward. They dropped it off an...
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Rented a unit while I was replacing floors, so it stayed in my driveway. I ordered online, which was easy and straightforward. They dropped it off and picked it up promptly. The unit was very clean and stayed dry during several storms. Both folks I spoke on phone with (once for a question prior to drop off, and once when I requested pick up) were friendly and helpful. Plus they answered phone directly, without annoying recorded prompts. I have only positive feedback and would definitely use them again!
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5
Jun 18, 2022
A great place to rent a pod if your ever moving in the state of Florida,there employees,are super nice,from ordering the pod over the phone,til meetin...
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A great place to rent a pod if your ever moving in the state of Florida,there employees,are super nice,from ordering the pod over the phone,til meeting the delivery driver dropping off the pod,, They we're also the best value for my money too,I called two other Pod companies,and they were hundreds higher in pricing.,I hope I don't have to move again,but if I do,they will be my first call.
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5
Apr 21, 2022
5
Mar 03, 2022
As the owner of Restoration 1 Coastal GA and Jacksonville, I require my partners to deliver the highest level of customer satisfaction possible. Unit...
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As the owner of Restoration 1 Coastal GA and Jacksonville, I require my partners to deliver the highest level of customer satisfaction possible. Units of Jacksonville not only achieves excellent customer satisfaction levels, they exceed it time and time again. They are my go to partner for storage solutions!
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5
Jan 20, 2022
5
Dec 03, 2021
Love Units!! Jenn, Dan and team are very responsive and always quick to help.
5
Dec 03, 2021
Units was comparable to other storage units, if not more affordable. I love using local businesses and supporting my jacksonville companies, but only ...
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Units was comparable to other storage units, if not more affordable. I love using local businesses and supporting my jacksonville companies, but only recommend those that are exceptional. Jennifer was very responsive and made delivery and pickup very easy. Invoices and updates were sent regularly. Our unit was exactly what was described and was in great condition to hold all of our junk for our garage renovation project. We would definitely recommend to others and use the company again!
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5
Oct 26, 2021
5
Oct 16, 2021
Prompt delivery with very helpful phone assistance
5
Sep 26, 2021
quick, professional and on time. my experience couldnt have been better. had our garage floor epoxied and needed a place to store all contents from ga...
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quick, professional and on time. my experience couldnt have been better. had our garage floor epoxied and needed a place to store all contents from garage while the floor was being done. the unit was 8’ wide by 16’ deep. no damage to my driveway when they put unit in place. great company
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5
Sep 23, 2021
Would highly recommend Units portable storage to anyone needing this type of service. I can’t say enough good things about how professional this Comp...
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Would highly recommend Units portable storage to anyone needing this type of service. I can’t say enough good things about how professional this Company is and best of all your supporting a local business. Their communication is outstanding from coordinating delivery and pickups with Jenn to their team of drivers calling you every time they’re dropping off or picking up a container. And their storage Units were in great condition and clean. PODS may have been the Company to start this idea but Units has perfected the customer service aspect of it!
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5
Sep 04, 2021
Jenn was great with everything! Very professional! Thank you!
5
Aug 26, 2021
5
Aug 06, 2021
I found Units to be awesome. Jennifer was helpful and responsive both on the initial order and picking out Unit up two months later. The drop off an...
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I found Units to be awesome. Jennifer was helpful and responsive both on the initial order and picking out Unit up two months later. The drop off and pickup driver was also really professional putting blocks under the unit since we have a pacer driveway . The unit itself was clean and dry. I would highly recommend them.
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5
Jul 22, 2021
Jennifer was so helpful and wonderful to work with, and the company was very accommodating to our needs.
5
Jul 02, 2021
Loved this place! I will be using them again in the future. Never had an issue, not even once!
5
Jun 26, 2021
I moved from SC to Fl and From the moment my units arrived at their location, they called and told me they arrived safe. Calling and speaking with Jen...
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I moved from SC to Fl and From the moment my units arrived at their location, they called and told me they arrived safe. Calling and speaking with Jenn to set up delivery and pickup went perfectly. Jenn is very friendly, but also professional when I spoke with her. Also, their driver, was great when delivering my Units. Very pleasant experience would definitely recommend them!
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5
Jun 16, 2021
Awesome!!!!!!
5
Jun 07, 2021
Top quality service and response. They were there when they said they would be. Would highly recommend this company.
5
Jun 03, 2021
Jennifer and Dan were absolutely amazing. I decided last minute I needed another pod and Dan had the pod there Monday morning at 830 am for my movers....
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Jennifer and Dan were absolutely amazing. I decided last minute I needed another pod and Dan had the pod there Monday morning at 830 am for my movers. Jennifer went above and beyond when she switched around other deliveries so I could have my pods delivered for my family who was coming into town and help. She truly went above and beyond and I can’t thank her enough! It pays to use a local business!
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5
Apr 14, 2021
5
Mar 26, 2021
UNITS of Jacksonville was top notch! Their staff is professional, knowledgeable, and super helpful. They made my whole moving and storage process easy...
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UNITS of Jacksonville was top notch! Their staff is professional, knowledgeable, and super helpful. They made my whole moving and storage process easy and convenient. The storage container was secure and kept my belongings in perfect condition. Highly recommend their services.
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5
Mar 04, 2021
5
Mar 03, 2021
Jennifer was very helpful and kind. All the staff should be commended for running such a stand up business. Thank you for everything!
5
Mar 01, 2021
On time and good prices
5
Feb 27, 2021
Outstanding service! Excellent quality! Loved dealing with a LOCAL person vs. someone at the end of an 800 number - one was in Las Vegas, the other ...
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Outstanding service! Excellent quality! Loved dealing with a LOCAL person vs. someone at the end of an 800 number - one was in Las Vegas, the other in Lake Tahoe. HIGHLY RECOMMEND!
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5
Feb 15, 2021
Units is the best. The nature of our work requires rapid response and Jen always comes through for me. 10/10 highly recommend this company. I saw some...
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Units is the best. The nature of our work requires rapid response and Jen always comes through for me. 10/10 highly recommend this company. I saw some other reviews about breaking stuff, but they don't do packing, those damages would be on the person or company who did the pack out, not the storage unit. If you need on or off site storage, give Jen at Units a call.
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5
Feb 15, 2021
We frequently use Units for on site storage during restoration projects. Jen is always very kind and helpful and they always get our units on and off ...
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We frequently use Units for on site storage during restoration projects. Jen is always very kind and helpful and they always get our units on and off site on time. We're yet to have any issues and we've been using Units, frequently, for at least a year at this point. If a friend or family member was looking for a storage solution, Units is the company I'd recommend.
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5
Jan 04, 2021
It's a mazeing
5
Dec 28, 2020
Jenn, Dan and Russell are all very courteous first and foremost. Second, I called the day before Christmas asking if I could get my POD delivered the ...
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Jenn, Dan and Russell are all very courteous first and foremost. Second, I called the day before Christmas asking if I could get my POD delivered the day after Christmas and they made it happen!!! Nothing was broken they are super responsive and I would totally use them again and recommend to anyone who needs a POD to call UNITS. Thank you guys again for making my move so simple!!!
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5
Dec 24, 2020
We use these guys when we need to empty a garage to do a clients floors. they are fantastic! Prompt and professional. I highly recommend them.
5
Dec 20, 2020
5
Dec 14, 2020
Punctual, polite and inexpensive while still great quality!!
5
Dec 03, 2020
5
Nov 01, 2020
Customer service is outstanding! We were very pleased with the services received, the only problem was they charge you for a whole week even if the pi...
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Customer service is outstanding! We were very pleased with the services received, the only problem was they charge you for a whole week even if the pick up the unit early, and there is a two week minimum to have the unit. That we were not made aware of. The value is a little high.
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5
Oct 21, 2020
I was impressed with this company and would definitely use them again. The cargo container was spotlessly clean inside and out. Delivered on time an...
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I was impressed with this company and would definitely use them again. The cargo container was spotlessly clean inside and out. Delivered on time and placed where I asked for it to land.Office manager is a jewel and so helpful. Very good experience. Would highly recommend them.Pick up of container was the same pleasant experience in reverse. No problems at all.Gene
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5
Oct 19, 2020
I used units of Jacksonville for my local move.It was the best and easiest moving experience I've ever had. From now on I will always use a units of J...
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I used units of Jacksonville for my local move.It was the best and easiest moving experience I've ever had. From now on I will always use a units of Jacksonville container for moving. The 16 foot container was dropped off and placed in my driveway. I love being able to load everything into the storage container at ground level and at my own pace. It was so easy to book a container. Everyone was very nice and professional. What's the container was full it was moved to my new house and then unloaded easily into the garage. Then the container was picked up the next morning. The best thing about it was the 3 easy payments and how affordable it was. Units of Jacksonville definitely made my local move so much easier.
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5
Oct 09, 2020
Units Storage was the ONLY pod that had weekly rental, granted it was a two week minimum, but that is what I needed. All others only offered monthly ...
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Units Storage was the ONLY pod that had weekly rental, granted it was a two week minimum, but that is what I needed. All others only offered monthly rentals. I needed a pod to move furniture into so that the floors could get done. The pod was PERFECT! I will definitely use Units again!!!!! Thank you!
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5
Oct 05, 2020
I used a Unit when I remodeled my home..... Its was a Great experience. Customer Service was outstanding. I liked that they rented by the week vise by...
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I used a Unit when I remodeled my home..... Its was a Great experience. Customer Service was outstanding. I liked that they rented by the week vise by the month. It was truly an easy experience. Great Communication during the deal.... Highly Recommended.
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5
Sep 14, 2020
We were to have floors in 3 rooms refinished. Decided to rent a storage container for the week to move furniture. Contact UNITS of Jacksonville week...
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We were to have floors in 3 rooms refinished. Decided to rent a storage container for the week to move furniture. Contact UNITS of Jacksonville weeks ahead of time , they were very helpful and priced right.So we order a pod from them for delivery the Friday before the work was to be done. Recieve a call a few days before about delivery and it was here right on time. Come time to return it they were very busy and asked if we would mind them picking it up a day later which we had no problem with. Over all they were polite and accommodating. Great company to do business with.
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5
Sep 06, 2020
Excellent services all around. I chose Units because it is a local small business, though I never had any knowledge or experience with them.I am a se...
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Excellent services all around. I chose Units because it is a local small business, though I never had any knowledge or experience with them.I am a senior, I live by myself and I needed to move from one community to another for multiple reasons. Once I located a suitable place, only about 2 miles from where I was I started thinking about logistics. I called Units unsure of whether they could accommodate my needs, their marketing seemed to emphasize the storage aspect, which I didn't need.What I wanted was to buy time and convenience, so I have a few days to load my stuff and a few to offload and no concerns about the driving, parking etc.Jen heard my concerns, and since, at the time, there was a special 1/2 month storage rental available managed to convince me that this was a great idea.The container came as expected, on time, and it was delivered by Dan, who was helpful, understanding and tolerant of all my questions. Again, since the loading was done 99% by me, I was responsible to balance it so I watched carefully the procedure of offloading it from the flatbed into my parking space. It was amazing, very entertaining. The Unit is remote controlled and can be navigated to fit into most any space.I took my time and had it loaded within the week and called in for the pick up, which occurred within the timeframe. And then when I arrived at the destination address, I had another full week to offload. I didn't actually need that much time, but I was still happy to have it a a very reasonable cost, maybe a little more that renting a truck, and load/offload asap up and down a ramp and exhausted.I asked for business cards to distribute to those who inquired during the process, and I hope that helps others with daunting, dreaded move(s).Home is where your Unit is!
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5
Aug 27, 2020
Absolutely the best customer service and employees. They made my super easy I highly recommend them!
5
Aug 21, 2020
5
Aug 16, 2020
5
Aug 09, 2020
The easiest way to relocate our home! Prompt and helpful! Pricing was ideal for a local move. Equipment was new and worked without issue! Would highly...
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The easiest way to relocate our home! Prompt and helpful! Pricing was ideal for a local move. Equipment was new and worked without issue! Would highly recommend and use again!
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5
Aug 09, 2020
Was having some work done in my house at last minute decided to get a storage unit to store my contents. Call the unit they work with me and had the s...
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Was having some work done in my house at last minute decided to get a storage unit to store my contents. Call the unit they work with me and had the storage unit here as promise so the working continue. Can not thank them enough for getting the unit here at the time that they say it would be here it made all the work go on as plan. The delivery guy took great care in not damaging the driveway and the machine that he use was very cool to load and un-load the unit. Great experience for my viewpoint.
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5
Aug 02, 2020
What a great experience it was to have met such wonderful people. My household goods was really taking care. They came when they said they would, and ...
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What a great experience it was to have met such wonderful people. My household goods was really taking care. They came when they said they would, and to speak with the representatives, it was such a pleasant experience, kind and gentle.
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5
Jul 24, 2020
5
Jun 21, 2020
UNITS were a pleasure to work with. The Pods were dropped off on time and placed exactly as requested. We used storage while new house was completed a...
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UNITS were a pleasure to work with. The Pods were dropped off on time and placed exactly as requested. We used storage while new house was completed and delivery to that property was a phone call. All 3mpliyees were cheerful and remembered you. Recommended.
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5
Jun 19, 2020
Everyone I dealt with was courteous, respectful, eager to please & answer questions. The unit was in perfect condition & met our needs. The whole exp...
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Everyone I dealt with was courteous, respectful, eager to please & answer questions. The unit was in perfect condition & met our needs. The whole experience was pleasant, positive, & easy to negotiate.
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5
Jun 17, 2020
from the first phone call to the pick up this company was friendly,courteous and professional...prices were great made our moving so much nicer
5
May 27, 2020
Local business. All very courteous, pleasant, professionals. Willing to listen and assist with scheduling, delivery, relocation and pick up of contain...
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Local business. All very courteous, pleasant, professionals. Willing to listen and assist with scheduling, delivery, relocation and pick up of container. Will use again.
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5
Mar 27, 2020
The service I was given was absolutely outstanding. Not only did my unit arrive on time but Dan was great! He provided a thorough demonstration and ex...
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The service I was given was absolutely outstanding. Not only did my unit arrive on time but Dan was great! He provided a thorough demonstration and explanation of the unit from A to Z after some slick maneuvering to place the unit in the spot of my choice. Very clean with a fresh smell. I would highly recommend!
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5
Feb 17, 2020
This company is outstanding in assisting to meet your needs. Excellent Customer Service and follow up. I requested a 12 foot storage unit to be brou...
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This company is outstanding in assisting to meet your needs. Excellent Customer Service and follow up. I requested a 12 foot storage unit to be brought and left in place for clearing out the house for remodeling purposes. It was delivered promptly and the Technology was amazing. The truck never came on my property and the device was remotely maneuvered and placed exactly where I needed it. The technician was helpful and walked me through the operation of the doors and locking. It rained later that day and everything was perfectly dry inside. You wouldn't use anything else after your experience with this product and company. All I can is I love it!!!! Sherry Lang
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