Don't go here, waste of time 👎

They charged me 1,300 just for rear brakes, rotors, and calipers. Don't go here! They took advantage of a single mother with incurable cancer. Shame on them!

Honest, reasonably priced, and customer focused. A few months after getting tires put on we noticed a manufacturer defect with 1 of the tires. They had it replaced within an hour under warranty and we still made it to vacation on time! I liked them before this occasion, but now they’ve got a customer for life.

Great staff and service! Always dependable!

Terrible service very disappointed go somewhere else overpriced and disrespectful

Very rude don’t recommend whatsoever needed help and they turn me away. because the job was apparently too big What kind of shop is this. And be honest in your reply The moment I called, you said we’re not doing it and it was only a day after and hung up in my face so I don’t recommend this place to anybody

Protech does quality work . Good mechanics honest service .. prices are little high but you get what you pay for .. I highly recommend protech .

Was very disappointed They make you bring the car there . And if they don’t want to fix it . They Immediately charging for storage fees And the attitude they have . Don’t give me attitude mr dan . You here offering to serve us not us serving you . Just remember that

From the start I observed the employees of Protech being sincere and motivated to find the problem to fixing the noise that haunted my car. They continued to isolate the problems in my car while keeping me abreast of what they were doing. These employees are conscientious and hardworking. Customer service was top notch. The next time I have a problem with my car I will surely take it back to the... More

From the start I observed the employees of Protech being sincere and motivated to find the problem to fixing the noise that haunted my car. They continued to isolate the problems in my car while keeping me abreast of what they were doing. These employees are conscientious and hardworking. Customer service was top notch. The next time I have a problem with my car I will surely take it back to them. Kudos my car has never run better! Thank you again Less

I took my BMW to the dealer to address a warning light issue. I was given a very high estimate for the repair. I then went to Protect. They gave me an estimate and did the work for thousands less..thanks

I waited two weeks for an appointment to get into this shop, first time customer, and I had two other shops tell me my wheels were too big for the wheel wells and that they’re scraping against the wheel wells, so when I called, Dan told me that wasn’t the issue and without telling him two other shops said that it was, I said that was definitely the issue. This offended him apparently and he hung ... More

I waited two weeks for an appointment to get into this shop, first time customer, and I had two other shops tell me my wheels were too big for the wheel wells and that they’re scraping against the wheel wells, so when I called, Dan told me that wasn’t the issue and without telling him two other shops said that it was, I said that was definitely the issue. This offended him apparently and he hung up on me…I called back to apologize and that we got off on the wrong foot and he said take it to another shop and hung up on me again… Less

Professional, considerate to customers' needs and reliance on vehicle, and keeps customer informed with timely updates and repair completions. I would recommend this auto shop to anyone. Customer for over 2yrs with satisfaction of service for maintenance and serious repairs. Matt is honest and upfront on availabilities and capabilities.

My review is simply on my phone call. Dave was kind and helpful. I look forward to future business with ProTech. Customer service starts with a conversation and Dave left a great impression with me. That’s how you talk to people thank you for being kind and patient.

Great people. Quality and timely work.

I’ve been to this place 2 times now. Once for a water pump replacement and once to change my differential and transfer case fluid on my BMW. Both times Matt and his team were helpful, friendly and knowledgeable. All repairs went smooth and held up with no issues….As long as I live anywhere near here this place will be my go to repair shop hands down….again thanks to Matt and his team

I’ve been coming here for years and I always leave as a satisfied customer! Recently I had a headlight replaced due to moisture getting in it. The replacement was defective so Matt had two brand new headlights installed free of charge. ProTech really stands by their work and are always upfront and honest. The staff is friendly and will explain everything that needs to be done to your vehicle. If ... More

I’ve been coming here for years and I always leave as a satisfied customer! Recently I had a headlight replaced due to moisture getting in it. The replacement was defective so Matt had two brand new headlights installed free of charge. ProTech really stands by their work and are always upfront and honest. The staff is friendly and will explain everything that needs to be done to your vehicle. If you are searching for a mechanic I highly suggest that you check them out. Less

I had an amazing experience at this shop. My car needed a throttle body replacement and I had taken it to another shop where the prices were ridiculous. Matt was extremely helpful at not just giving me a good quote but scheduling the appointment at a reasonable time frame. I haven’t had any issues with the work that was done and plan on continue to come to this shop.

True men of integrity!!!! Matt and Tim are rare true men of integrity. Hard to find in this day and age. Been going there for years. For example, when I thought I needed a complete brake job, they told me the brakes were just dirty. Most places would have charged me $600. Not them. Another time an unforeseen thing happened during a repair and instead of hiding it they brought it to my attention ... More

True men of integrity!!!! Matt and Tim are rare true men of integrity. Hard to find in this day and age. Been going there for years. For example, when I thought I needed a complete brake job, they told me the brakes were just dirty. Most places would have charged me $600. Not them. Another time an unforeseen thing happened during a repair and instead of hiding it they brought it to my attention and took care of it out of their pocket. This is what I mean. People like this who value honesty and their customers create repeat customers. Don't plan on going anywhere else. Less

Matt and his team are great

Whenever you saw a recommendation about this woman don't doubt she's the best trader I ever work with Her trading is second to none, Mrs. Evelyn Fedrick has a successful mindset alongside superior technical knowledge. Amazing work culture, everyone is willing to invest with her because she makes a good profit of over $12,500 with just a minimum of $1000 in 5days, Contact her on Email:evelynfedric... More

Whenever you saw a recommendation about this woman don't doubt she's the best trader I ever work with Her trading is second to none, Mrs. Evelyn Fedrick has a successful mindset alongside superior technical knowledge. Amazing work culture, everyone is willing to invest with her because she makes a good profit of over $12,500 with just a minimum of $1000 in 5days, Contact her on Email:[email protected] WhatsApp:+18565301110 I wish I had contacted you earlier enough, it would have been much better. Less

We bring two of our cars here. Always reasonable, polite, timely, and no surprises. We've been customers for many years here.

Horrible experience, the business will not make it if they don't like money

I brought my car there for pricing on tires. I had two different friends recommend them to me. They weren’t wrong, pricing was very fair, and the service was even better. I will be a return customer.

Went in for a water pump that no one else would touch because of how difficult it was to get to. They didn’t try to upsell me on anything and they fixed it for a reasonable price. Car is running better than ever. Will be going back for other services.

Friendly staff and excellent service. Matt was a pleasure to work with in getting my A/C fixed. He always kept me updated about the state of repairs and was happy to answer all my questions about the process. Would highly recommend.

Called the day before dropped car off next day early and they had my tires and whiperblades done same day they also looked my car over to make sure everything was good they also changed air filter and tightened a screw on my door from another shop that didn't do good prices are good and close to home and work will be going again when I need to

Had an appointment with ProTech for a mount and balance this morning. Super knowledgeable mechanics, great staff and a comfortable atmosphere all around. Didn't feel pressured at all and the hospitality was great. Will definitely be doing business with this company again.

Thank you ProTech for the wonderful service. I highly recommend ProTech to anyone looking for honesty and knowledge of the job. I highly recommend ProTech to anyone in need of serving their vehicles..

The receptionist was a wonderful person but unfortunately the problem I had required a manager who was incredibly rude, curt, and unhelpful. There's nice ways to decline helping someone and that manager did not come close.

We talked to a guy named Scott who was very very knowledgeable and polite. After going to other shops talking with Scott assured us that protech was the right choice...they fixed our car quick and reasonably priced as Scott said they would .very happy with Scott and protech

I have been going here from when I use to work for a company in the area. Great people great prices I drive from bristol just so I can get my car fixed its worth the drive and experience. Will always come here for major repairs.

Pro Tech is a wonderful locally owned shop. Jamie in the office is knowledgeable and explains everything in full details. They gave lots of information about work that should get done soon as well as estimates but did not pressure me to do it immediately. A lot of the suggested work needs to be done through my original car dealer due to warranty issues, but they were patient while looking at the ... More

Pro Tech is a wonderful locally owned shop. Jamie in the office is knowledgeable and explains everything in full details. They gave lots of information about work that should get done soon as well as estimates but did not pressure me to do it immediately. A lot of the suggested work needs to be done through my original car dealer due to warranty issues, but they were patient while looking at the issue I brought the car in for (tire balance and alignment issues). It is good to know that we have a local shop we can rely on for smaller problems when we cant get to the dealer. They are a little pricey, but worth it for the quality of service. Less

Love taking my car here! I’ll never go anywhere else. And Jamie is amazing and explains exactly what needs to be done.

Love ProTech! These people are friendly, professional, do great work, and extremely trustworthy. You feel like you are part of their family. Don’t hesitate to give them your business they are awesome!

Attentive staff and reasonable pricing. Zero complaints with the work they did on my baby. Highly recommend!

Great auto service quality,honest and prompt service highly recommend for your automotive needs!!

We got 4 RT43s put on. The price was comparable to box stores. I'd rather give my money to a local business so we went w ProTech. Everyone was a pleasure to speak with and kept me up to date when things ended up taking a little longer than quoted ( happens in the mechanic world ). I think I just found my new local mechanic!

Great service, fair pricing. Customer service is outstanding! Jamie, the service advisor is very friendly and personable. Very satisfied with the work performed and looking forward to repeat business with this center.

I was very satisfied with ProTech! Jamie was wonderful and fully explained everything they were going to be doing and the cost, which by the way, was very reasonable. I highly recommend ProTech and I will certainly return when the need arises!

They did great work when Mike the tire guy was there. All downhill since. They put new tires on my vehicle & never told me brakes were bad. When I found this out 2 people who work there lied & said I would have to ask for brake inspection. My invoice from the tire sale said full brake inspection included with front end alignment, which I had. Not honest. Work isn’t good. My brakes were metal on m... More

They did great work when Mike the tire guy was there. All downhill since. They put new tires on my vehicle & never told me brakes were bad. When I found this out 2 people who work there lied & said I would have to ask for brake inspection. My invoice from the tire sale said full brake inspection included with front end alignment, which I had. Not honest. Work isn’t good. My brakes were metal on metal. Less

Very nice treat you like family. Would highly recommend going here. We did not have an appointment. They took us right in and repaired our flat tire right away.

The staff is excellent and mat and Jamie were excellent and had my front brakes and rotors done on my wife’s car and very happy with the service at protech.

I called to make an appointment to get new brakes. I had a slight squeal which I thought was the brake indicator telling me the pads were low. When I stepped on the brakes they would sometimes also squeal so I was convinced I needed brakes. Jamie said they will do a brake inspection and then call with the results and what they recommended. A short time later I got a call with the explanation that... More

I called to make an appointment to get new brakes. I had a slight squeal which I thought was the brake indicator telling me the pads were low. When I stepped on the brakes they would sometimes also squeal so I was convinced I needed brakes. Jamie said they will do a brake inspection and then call with the results and what they recommended. A short time later I got a call with the explanation that actually the brakes and rotors were perfectly fine. The squealing was from rust built up around the edge of the rear right rotor. I was convinced I needed new brakes when I dropped off my vehicle. They easily could've taken advantage of that and said I do need brakes and done the job anyway even though I didn't need it.....but they didn't. There was no pressure do any repairs at all. I was only charged for the brake inspection which was a drop in the bucket compared to paying for an entire brake job. They have earned my trust and I will certainly be doing business with them again in the future. Less

Jaime and Matt and their staff are the best!! My car and husband’s truck have been there many times and it’s because there is no place like ProTech for affordable, timely and quality work!! Thanks again!!! Gina Liebe

ProTech is the best!!! I always get the best price and their service is top notch. They go out of their way to make every customer happy. I highly recommend them for all your service needs!

We now have our work done at ProTech. Very friendly and always willing to work and explain everything in detail. Recommend them over and over. We are very happy with all the work we have had completed at ProTech.

I came in on a hot day with an AC problem. Taken care of on the spot. Intermittent problems have to be addressed when they are acting up. Exactly what happened. Thank you very much.

excellent work, good prices, done as promised. Highly recommended

Don’t bring your car here! Jamie got upset that I cancelled a job on my car and told me she could no longer do any service with me in the future for that. Very unprofessional!!!

I was referred to protech about 7 years ago. I needed a tire for my trailer and they were the best price around. I have three vehicles and three trailers and it takes a lot to keep them safe on the road. Matt and his team have been great in helping me do that at a fair price. I now bring my vehicles there for service as well as buying my tires. It didn’t take long to form a great working relation... More

I was referred to protech about 7 years ago. I needed a tire for my trailer and they were the best price around. I have three vehicles and three trailers and it takes a lot to keep them safe on the road. Matt and his team have been great in helping me do that at a fair price. I now bring my vehicles there for service as well as buying my tires. It didn’t take long to form a great working relationship with Matt and Jamie. . After a little while that working relationship turned into a friendship. Jamie understands customer service and is always available and friendly. They are always honest and fair. If they can’t perform a service that I need, they tell me. Jamie and Matt are a great team and I will continue to support their business. Less

Jamie always has your back! I've never been to an automotive shop where I have their number saved in my phone and could text. This family owned business is reliable, and does an honest days work. They will always be honest and transparent with you. Would recommend to anyone!

I shopped a few other businesses for the cost to install certain 4 new tires. ProTech beat the competition (including Town Fair Tire and Personal Auto Care) by several hundred dollars, so I thought I would give PTA my business this time. Well! Let me tell, they will have my business ALL THE TIME!!! Jamie was absolutely fantastic to work with. She is personable and very much wants to ensure you... More

I shopped a few other businesses for the cost to install certain 4 new tires. ProTech beat the competition (including Town Fair Tire and Personal Auto Care) by several hundred dollars, so I thought I would give PTA my business this time. Well! Let me tell, they will have my business ALL THE TIME!!! Jamie was absolutely fantastic to work with. She is personable and very much wants to ensure you have a great experience in her shop. I was very pleased with the communication during the day about the progress on my vehicle. No guessing games about expected time of completion. I was dropped off by a friend for my pick-up and it happened to be a little early so I had a comfy seat in the clean waiting area. During this time, Jamie made a call to a customer to provide him with a progress update. It seemed like the customer kept asking the same question and Jamie managed the call with patience and care during a very busy time in the shop. She has superior customer service skills. The shop closed at 5pm, but I took note of several who stayed late to help finish things up with a car that was unexpectedly towed in. This group seems like a great team! I will be back for the great prices and fabulous experience!!! This is an unassuming place you can easily miss while driving down South Main, but good things are happening inside!! Less

Needed new brakes for the rig and made appointment. Jaime was all over it from start to finish and provided constant communication. Dropped truck off and given a ride back to my house! GREAT SERVICE! Thank you so much!

The manager Jamie is so helpful & personable. U don't find that anymore. Had a bad experience @ town fair tire. Jamie was honest & helped me tremendously. Thank u

Polite friendly staff. Quality workmanship. Reasonable rates!!!

Lucky day for me was when I had to get new tires and ended up driving by ProTech. Great service and prices. I highly recommend this place if you are looking for tires and tire services.

Very informative and took the time to explain options for repair

Great place for buying tires, honest employees and willing to help you out.

I have TOTAL trust going here. I've been a customer for years.

Tried getting an explanation of work performed on my friends vehicle not only did they talk in circles but when I asked a simple question of what was needed to fix the car they said they didn't know,In my assumption they were just replaceing parts not knowing if it would fix the problem or not, I wouldn't go back there and I definitely would not recommend this place to anyone,Way overpriced and h... More

Tried getting an explanation of work performed on my friends vehicle not only did they talk in circles but when I asked a simple question of what was needed to fix the car they said they didn't know,In my assumption they were just replaceing parts not knowing if it would fix the problem or not, I wouldn't go back there and I definitely would not recommend this place to anyone,Way overpriced and horrible customer service Less

Very helpful and honest shop. Did some work on my car and came in under estimate even though the job required more labor than expected. Car runs great.

Ive never been more impressed. If your looking for an honest garage with unmatched customer service that does work at a reasonable price than look no further. Pro Tech is the place. I highly recommend them

Nice place to do business. Did a wheel alignment for my car, quick and no up charges, which in the auto repair business is normal operating procedure. Will do business with ProTech again.

Overpriced . I used these guys when they wete Ken Merino and as Protech. I had my AC fixed on one car for 1500 bucks and it lasted a year. It started leaking from a piece they over tightened instead of replacing. I had them fix a sunroof that was slughish, it cost me 100 bucks and they said "it works but dont use it". Poor communication, poor workmanship, way overpriced.

I have been using ProTech Auto ever since they opened on S. Main, Middletown, CT. So,for as far as having my vehicles serviced and maintained, I ALWAYS stop in at ProTect Auto and 9 out of 10 times they fix my pickup truck.

Thank you Mike . No where else I go for tires and I’ll push anyone I know that need tires to you . Great service !

I called beforehand because I had an emergency. The gentleman Mike and his male coworker helped me right away. They were very nice and kind. Thanks

Friendly and reasonable

Absolutely love these guys. Friendly and honest!

My thanks to the team at pro tech . Great advice great tires . I love my new rubber. It’s nice to have a company you can trust. I would send anyone who ask me your way �

I had a bubble in my Fiat tire from PA to CT. They ordered one for me and had me in and out quickly. Fast, courteous & fair service. Love the owners, thanks!

Great doing business with you! It's always good to have someone you can trust.

Mike is awesome for tires and been using him for years. Definitely recommend.

Customer service is outstanding! Mike knew just what we wanted and did a great job. Won't go anywhere else for tires from now on. Definitely recommend this place, very happy!

LOVE THESE GUYS!!! Jamie is the best!!! I am very pleased with how everything turned out with my car. Thanks for everything!!!!! �

Mike and the guys are great!!! .. Honest and quick which is rare in a automotive repair shop .. I highly reccomend protech automotive and tire .. You will be in good hands

Great place! Had oil change and a tire fixed. Made my appointment online and did not have to wait. Friendly people !

The guys at Pro-Tech are outstanding. They go above and beyond to make sure you understand what they're doing in the repair/work, and they do GOOD work! I recommend them for anyone who needs work done. They'll make you feel right at home!

very honest and caring with great service