Technicians were polite, respectful, knowledgeable and efficient. Answered all my question, and showed me the broken parts before asking if it was OK to replace them. Will definitely see them again at the next service interval. Less

We had a great experience getting our furnace and AC replaced. Communication was great! The cost was reasonable and the employees were kind and respectful! Five out of five stars! Less

They arrived at the scheduled time and were very nice and did a very thorough job. Knowledgeable and polite. Greatly satisfied with the work, Matt and his apprentice did a fantastic job! System is working perfectly! Thanks Guys!! Less

The technician that came out and serviced my thermostat today was extremely knowledgeable, friendly and fixed our issue in no time at all. Would very much recommend Shasta heating and air condition. Less

We had Arlene come out today to fix a mini split that I attempted as a DIY project. Arlene from Shasta Heating and Air called and arrived promptly, demonstrating professionalism and efficiency throughout the service call. She welcomed me, and meticulously checked everything to ensure it was in proper working order. Arlene's expertise and exceptional customer service truly set her apart as a valuable asset to Shasta Heating and Air. I recommend her for any HVAC needs, and Shasta Heating and Air will be our go-to for all future services. Cory, the owner, was also incredibly kind and took the time to address all my questions. Our family is beyond satisfied with the service call. Thank you, Arlene, and the team at Shasta Heating and Air for the outstanding work! Less