based on 322 reviews
Always good service and respectful
M&R were recommended to me as a reputable and reliable company. I called them and within 24 hours the job was booked and completed in a prompt and efficient manner. I will use this company again as they work with skilled engineers from the local area. They even were able to get the job done quicker than they said an d the whole process was seamless.
Mike was very helpful. He came on time and explained everything well.
Great experience from M.R. Plumbing. Mr. Mick and Mr. John did great work installing my new boiler. I also got interest-free finance. Thanks to the whole team.
Extremely happy, we had a leek from our toilet, down through our kitchen ceiling & a team member called Jack went above and beyond his duty. We are so grateful he managed to sort it, unfortunately it made a mess of him (bless). Just the plastering now, I’m sure that will be just as professional. :)
Jack & Connor of MR plumbing did a great job and completed the boiler service in a timely manner. Very professional & polite.
Engineer came to service my boiler.very polite,friendly did a great job.Easy to book appointment very accommodating as I work so chose a time to suit me.would recommend this company.
Fitted a replacement shower. Fast and tidy work. Would recommend.
Good customer service. Provided regular update on the planned visit by text
We have an annual service of our Worcester Bosch combi boiler. This year Gary was on time neat and tidy and was finished inside 20 minutes.
I had my boiler replaced by Michael and Ross from M & R Heating and plumbing. Very nice team very neat and tidy excellent job well done. I would definitely recommend. M & R Plumbing and Heating Ltd.
I had a vist today from Michael Williams to diagnose and fix a radiator that would not warm up when all the other radiators were heating up. Michael diagnosed the problem and soon had all radiators working perfectly, I am so impressed with his knowledge and skill and I can definitely recommend. M & R Plumbing and Heating Ltd.
Great service!
The girls in the office were very helpful. The team arrived on time, were very courteous and friendly. They carried out the work professionally and kept us informed at each stage. Very happy with the work and the new boiler! No hesitation in recommending this company.
Great service and fast, thank you!
Plumber turned up on time and did a very professional job, cleaning up after the work. Very friendly and helpful - thank you so much!
Always able to contact - always arrive on time - always knowledgeable, polite, and helpful. Thank you
I received a recommendation to use M & R Plumbing last year to repair and service my Mother's boiler in Blackrod. Thank goodness I was recommended them because since last year I have used them three times already including my own property. Gary came out to fix Mums boiler, I had him service it as I wasn't sure when it had last been done, he had it back up and running in no time & out of courtes... More
I received a recommendation to use M & R Plumbing last year to repair and service my Mother's boiler in Blackrod. Thank goodness I was recommended them because since last year I have used them three times already including my own property. Gary came out to fix Mums boiler, I had him service it as I wasn't sure when it had last been done, he had it back up and running in no time & out of courtesy he bled all of the radiators. He came to service my own boiler last Nov and has been again this mng to change my timer clock. On each occasion he has been warm friendly and very respectful of my property. Thanks again Gary, amazing 5 🌟 customer service, you are a credit to the company. Also a big 'shout out' to Mick the owner, sorry Mick but you too are overdue a 5 🌟 review for when you came to fix my very leaky boiler one Sunday mng when it had me very stressed 😀 Amazing knowledge by both engineers, I would recommend this company every time. Thanks again guys. Less
Superb service from M & R, with particular thanks to Mick, Wesley and the lads who accompanied them. First class job in replacing our central heating boiler, and rectifying our spaghetti junction wiring for our heating system which was a challenge in itself. The lads were friendly and respectful of the property and made the work areas spotlessly clean when they finished. We would highly recomme... More
Superb service from M & R, with particular thanks to Mick, Wesley and the lads who accompanied them. First class job in replacing our central heating boiler, and rectifying our spaghetti junction wiring for our heating system which was a challenge in itself. The lads were friendly and respectful of the property and made the work areas spotlessly clean when they finished. We would highly recommend this company. Thanks again for the works undertaken, with the process from the initial quote to completion being well managed throughout. John and Lynne Less
Superb service from M & R, with particular thanks to Mick, Wesley and the lads who accompanied them. First class job in replacing our central heating boiler, and rectifying our spaghetti junction wiring for our heating system which was a challenge in itself. The lads were friendly and respectful of the property and made the work areas spotlessly clean when they finished. We would highly recommen... More
Superb service from M & R, with particular thanks to Mick, Wesley and the lads who accompanied them. First class job in replacing our central heating boiler, and rectifying our spaghetti junction wiring for our heating system which was a challenge in itself. The lads were friendly and respectful of the property and made the work areas spotlessly clean when they finished. We would highly recommend this company. Thanks again for the works undertaken, with the process from the initial quote to completion being well managed throughout. John and Lynne Less
Great install by Sean & Mick of our new boiler. Both friendly and knowledgeable, they cleared everything away afterwards. I would highly recommend M&R Plumbing and Heating.
5 star service from call out to completion. Wayne and his team installed a new boiler at my property. They were fast, efficient and tidy as they worked. Thoroughly tested and retested the appliance fitted and took all rubbish and old appliance away with them. Very pleased with the results and would recommend M and R
Amazing service from Gary. Went over and above with everything. Highly recommended 👍🏻
10/10. After an emergency call out today, I wouldn’t use anyone else if needed again in the future. This was the only company who could get here within a few hours of calling at 8am for an emergency. The upstairs leak was spotted right away and was fixed in the hour. I was stressed as the ceiling was about to go but the guys reassured me everything was now okay, what to do next and to just call ... More
10/10. After an emergency call out today, I wouldn’t use anyone else if needed again in the future. This was the only company who could get here within a few hours of calling at 8am for an emergency. The upstairs leak was spotted right away and was fixed in the hour. I was stressed as the ceiling was about to go but the guys reassured me everything was now okay, what to do next and to just call if I have any more issues. The office kept us informed of when to expect them and we got a text when they were on their way too. The emergency call out was extremely fairly priced which is always a bonus when something unexpected happens. We will always have this companies details to hand for the future, thanks so much. Less
We had a leaking water boiler. They were very responsive, working on the immediate problems and bringing the work forward when the difficulties worsened
Had a new boiler fitted recently. Ross was so helpful, friendly and professional. Thank you.
Ross & apprentice Conor where very polite and pleasant. Very tidy, Job done speedily and tidy.
Excellent service. Had a bathroom tap and a toilet cistern replaced. Arrived on time and did a great job, no mess left at all. Would highly recommend.
Ross and the team were really polite and very tidy they have done areally good job we are very pleased would recommend them to anyone 🙂
Recently had Jack and Ross fitting our new boiler and would like to say they did a splendid job working all day with only a short break and cleaned up at the end then explaining how everything works . would recommend them .regards Keith.
Had a difficult kitchen tap that had come loose etc, Michael and Ross (I think their names were) were perfect today! (15/05/2024) The let us know when they were on their way so we knew when to be home, and In under 40 minutes they had arrived, assessed the problem, retrieved a new tap (a much nicer one as well) and installed it without issue! Customer service was perfect and both staff were real... More
Had a difficult kitchen tap that had come loose etc, Michael and Ross (I think their names were) were perfect today! (15/05/2024) The let us know when they were on their way so we knew when to be home, and In under 40 minutes they had arrived, assessed the problem, retrieved a new tap (a much nicer one as well) and installed it without issue! Customer service was perfect and both staff were really well mannered. This is the third plumbing/fixture issue we’ve found that this company has dealt with at our home and we couldn’t recommend them more! Thank you so much 😊 Less
Had a new radiator fitted on the 29th April by Shaun and Mick both were very friendly and professional then today 13th may had a new boiler fitted by Lewis and Jack and again both very friendly and professional will always recommend m&r plumbing
Recently had M&R Plumbing & Heating Ltd fit a new boiler for us after countless reccomendations from the local community Facebook page. I didn't even bother asking anyone else, didn't see the point when they were so highly recommended! Very happy with the price, the installation was fantastic, very neat and tidy, they were very punctual and they did all the registering for warranty etc. I'll re... More
Recently had M&R Plumbing & Heating Ltd fit a new boiler for us after countless reccomendations from the local community Facebook page. I didn't even bother asking anyone else, didn't see the point when they were so highly recommended! Very happy with the price, the installation was fantastic, very neat and tidy, they were very punctual and they did all the registering for warranty etc. I'll recommend them to anyone who asks, now! Top Teir local business!!! 💪 Less
Gary and his apprentice were great! Punctual, polite, left everything tidy and did a good job. I would recommend this company.
Had a leak from the back of a toilet. M&R plumbing came out immediately. The issue was resolved under an hour. Excellent service. Would definitely recommend under M&R!
Great service by Ross, Jack & Lewis. Work done in day and a half full boiler replacement, would recommend
Excellent service, we had our boiler serviced last week and it was recommended to have a power flush so Mick and Shaun came to do this. We always like having people who we can leave in the house to get on with the job while we are out and about and you can do this with M&R. Thanks Mick and Shaun.
Kept me informed. Team were professional, tidy and know what they are doing. Advised about options for another issue that arose. Arranged for waste to be picked up quickly.
I recently had Mick and Conor from M&R Plumbing & Heating Ltd replace an old boiler with a new one. They did a fantastic job, completing the work on time and with great professionalism. They were very neat and tidy throughout the process, and I was impressed with how efficiently they got the job done. Highly recommend their services!
Excellent service, problem diagnosed and sorted quickly with minimal fuss. Polite and knowledgeable employees.
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Jack and Lewis came and replaced our boiler today, they were very professional and the service from start to finish was brilliant. Everything was left clean and all rubbish taken away. Would absolutely recommend.
Our heating engineer Ross was extremely pleasant and very thorough in the servicing of our boiler. We would highly recommend him to family and friends.
Would highly recommend,the lads did a fantastic job,never stopped, and cleaned up as well,really pleased with my new boiler,would give more than 5 stars if I could. Fantastic lads,thanks. Christine &Andy
Very happy with the service from Gary.
Fabulous service. Polite and respectful engineer.
Absolutely outstanding service , left everything spotless after completion.
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Excellent and friendly service
We had a radiator flush today . Ross and Wes have been here all day. They were a pleasure to have in the house . Hard working and polite . Barbara Dickenson
Clean and tidy. Job well done, 1st class service.
Thanks to Mick, Wes and Jake from M&R Plumbing & Heating for going above and beyond to arrange a new boiler installation within a day !!
Very professional company. I contacted M & R Plumbing & Heating Ltd ,to give me a quote for installing a new Worcester Bosch combi boiler and 5 radiators. The owner Mick , came out to quote me, he explained everything about his company ,we both went round my property making notes of my requirements, he advised what boiler and radiators would best be suited for the size of my house. I decided to h... More
Very professional company. I contacted M & R Plumbing & Heating Ltd ,to give me a quote for installing a new Worcester Bosch combi boiler and 5 radiators. The owner Mick , came out to quote me, he explained everything about his company ,we both went round my property making notes of my requirements, he advised what boiler and radiators would best be suited for the size of my house. I decided to have the Worcester Bosch 8000 Life 30, I was sent a quote later that evening which was very competitive. I agreed to have the work done, and 9 days later the installation team turned up (on time ) and carried out all the work over 2 days ,which included removing my 25 year old system boiler from the kitchen and installing the new combi boiler in my bathroom airing cupboard, the work they carried out was very neat and tidy, all floors were covered in protective mats and sheets. The team were very polite and respectful and most importantly ,when they had finished the installation ,my property was left very clean and all waste was removed from site. I am so impressed with how professional M&R Plumbing & Heating were, I have now asked them to carry out the annual gas safety inspections and boiler services on my rental properties. If you are looking for a good ,honest ,genuine company I can highly recommend M&R Plumbing & Heating. They are a great team !! Less
Boiler serviced. Great price, quality and process was very professional. Great Horwich business. Thanks!
Contacted M & R plumbing via online contact form on their website. Within a few minutes I had a phone call from Mike. Really helpful guy. I wanted a boiler service and a condensate pipe fixing. They arrange to come around the next day. The guys who came around were friendly, efficient and did a really good job. I would recommend and use this company again.
Fast response to my enquiry...lovely professional and friendly staff, super efficient..highly recommended .....
Amazing service on a Sunday with a quick response time to an emergency. Problem quickly solved - many thanks to the team!
Called M&R no heating and hot water they turned up with in 30 minutes great lads great team would not use any one else
Two occasions I've used this company today I had jack a job well done can't fault him fantastic thank you
Amazing service, and friendly staff!!
Oh wow, after weeks of being messed about, we couldn’t believe how efficient and organised M&R Plumbing and Heating were! Not only could they fit us a new boiler with only a few days notice, but they sent along two stunning men to do the job. Ross and Wes were on time, extremely courteous and polite, helpful and friendly as well as getting the installation done in 6.5 hours! We’ve just had the fi... More
Oh wow, after weeks of being messed about, we couldn’t believe how efficient and organised M&R Plumbing and Heating were! Not only could they fit us a new boiler with only a few days notice, but they sent along two stunning men to do the job. Ross and Wes were on time, extremely courteous and polite, helpful and friendly as well as getting the installation done in 6.5 hours! We’ve just had the first lovely hot bath in our own house in 5 weeks. Thank you very much to the team at M&R!! By Allan & Marg Millington Less
New radiator fitted today. Excellent job by Mick and Sean. Everywhere kept clear & tidy as they worked. Protection for the carpet was great considering the weather. Kept informed as they went along. Used this firm for 12 years now and would highly recommend. Thanks so much. Really pleased with the job.
Excellent job replacing boiler and radiator. Michael very informative and knowledgeable with survey and quote. Wes and Ross were punctual, efficient, friendly and tidy with the installation. Highly recommended.
Excellent service, Lewis was very polite and professional
Wesley came to fit a shower pump to our gravity fed system. It is the best thing we ever did. The pressure now is unbelievable. Definitely recommend.
Wez came to fit a boiler and did a spectacular job. Very tidy and did the job to the highest of standard. Will 100% use this company again. Very professional.
Called Mick from M&R plumbing heating LTD. I was very unsure to convert my old boiler, tanks and cylinders over to a combination boiler due to the roomers i had heard about the hot water not being good after MICK convincing me he was right and we are over the moon. Thanks very much to make and his team.
Used M&R FOR YEARS MORE THAN HAPPY WITH THE SERVICE WEWOULD HIGHLY RECOMMEND
Reliable, family-run, friendly service and a fair price every time! I would definitely recommend M&R Plumbing to my family and friends, without a doubt. I have used M&R for several years now, from fitting a full central heating system/boiler, toilet, taps, boiler service and not to mention a few emergencies in that time. Mick and the gang do a great job. Shout out to Gary who has been here a fa... More
Reliable, family-run, friendly service and a fair price every time! I would definitely recommend M&R Plumbing to my family and friends, without a doubt. I have used M&R for several years now, from fitting a full central heating system/boiler, toilet, taps, boiler service and not to mention a few emergencies in that time. Mick and the gang do a great job. Shout out to Gary who has been here a fair number of those times and always does a fantastic, professional job. Five 🌟 🌟🌟🌟🌟 service 👍 Less
Brilliant service would highly recommend them, had them for over 10 years never let us down.
Superb service as usual. Extremely quick turnaround in fixing our leak. Would definitely recommend.
The Company / Engineers came highly recommended by several friends. I too can gladly recommend them.
Highly recommended!!! Very efficient, clean and professional. Massive job of changing a back boiler to a combi and very pleased with the work!!!
Excellent service from start to finish. Would highly recommend. All staff were hard working, polite and friendly.
I've had gas safety checks on the boiler in my rented house for four years, and have had the boiler serviced and repaired in that time too. All by different companies. A issue I've struggled with all that time was always explained away and yet the engineer from M&R plumbing knew what the problem was and solved it immediately. The boiler is old so they can't make it more efficient, but he took the... More
I've had gas safety checks on the boiler in my rented house for four years, and have had the boiler serviced and repaired in that time too. All by different companies. A issue I've struggled with all that time was always explained away and yet the engineer from M&R plumbing knew what the problem was and solved it immediately. The boiler is old so they can't make it more efficient, but he took the time to listen to my struggles and diagnosed the problem. I now have hot water that doesn't suddenly run cold. I can't praise this engineer enough. Many thanks. Less
My mum had a boiler break down today, called M&R spoke to a lovely lady who sent out a engineer called Mick he sorted the problem with in 2 hours. Would definitely recommissioned company.
Great service from Mick, went above and beyond by attending out of hours, would highly recommend and definitely use again.
Contacted M&R as my boiler had stopped working, they came same day and sorted the problem. The service provided cost calculation were first class and engenders trust. I’m returning for a boiler service next month - an excellent experience all round
Great service, very professional, sorted the problem out straight away and at a very competitive price, curtesy call to ensure everything was to satisfaction would highly reccomond.
Excellent. Also service with a smile from Gary😊. The helpful advice from Worcester Bosch and M&R was excellent ln comparison to the previous firm we used to fit the new boiler. (Gibson Plumbing).
Excellent service for my boiler. On time, polite & informative and a good price
Absolutely excellent. M&R responded to an overflowing attic tank not quite at the speed of light. They were professional, friendly and tidy. They told us what they were going to do, did it, and charged a very reasonable and competitive rate for the job. It is refreshing to find such a good firm - who do what they say they will do ...and turn up! Highly recommended.
Excellent service, Thank you.
Excellent service prompt appointment Pleased wirh my boiler service.
A massive thanks to M&R Plumbing & Heating Ltd for their work at the Horwich RMI Cricket Club over the last couple of days. They replaced our 40 year old boiler, with a top of the range brand new one. Their staff worked so hard, over two long days to do a superb job. We could not praise the company any higher and please get in touch with them if you need any work on your existing boiler or req... More
A massive thanks to M&R Plumbing & Heating Ltd for their work at the Horwich RMI Cricket Club over the last couple of days. They replaced our 40 year old boiler, with a top of the range brand new one. Their staff worked so hard, over two long days to do a superb job. We could not praise the company any higher and please get in touch with them if you need any work on your existing boiler or require a new one. ⭐️⭐️⭐️⭐️⭐️ Less
Excellent service in all aspects of boiler installation. Would highly recommend including after service.
I have used M&R in the past to fit a radiator and do a boiler service and they have done a great job. Most recently I have used them again to fit another radiator which was done promptly and with little hassle. I'm satisfied with the work they did, but I thought it would have been a similar price to the previous time I used them as it was the exact same work that needed doing. For them to then ... More
I have used M&R in the past to fit a radiator and do a boiler service and they have done a great job. Most recently I have used them again to fit another radiator which was done promptly and with little hassle. I'm satisfied with the work they did, but I thought it would have been a similar price to the previous time I used them as it was the exact same work that needed doing. For them to then send me an invoice which was £159 extra than expected on top of an already premium rate radiator installation fee I thought was very unfair. After speaking to them they knocked off £110 with little argument. Would recommend confirming prices with them before under going any work, other than that they are very helpful and do a great service. Less
Time for a new boiler went down to the shop and booked a quote mick gave us a great price and within the month we have a great new boiler. Its easy to use and great to look at. All work was carried out with professionalism and left everything clean and tidy. Brother in law was that impressed he's just got one too !
Great job from start to finish
What a professional company and service, from the first phone call all the way through to job completion, if you looking for a professional and reliable plumbing and heating company then look no further, I will using this company for any future repairs.
Fantastic service once again! We lost hot water 2 days before Christmas but Mick personally came out on Christmas Eve to see what he could do for us. Not only did he diagnose the problem, he fixed it quickly and efficiently giving us hot water as a Christmas present! I cannot recommend this company highly enough!
Nick came over first thing on Christmas Eve and fixed our boiler problem in minutes. He was efficient, friendly and helpful. Now we can have a warm as well as Happy Christmas! Thanks M&R.
Just has a combi boiler fitted by M & R Great job. Very reasonable and finished on time. Would definitely recommend. Big thanks to Wes, Shaun, Ross and the girls in the office. And to Jude who came out of his way to sort out a leaking radiator that was my problem. An issue I had before I called M & R. Thanks again. Rob.
We called M & R after our boiler went and we had no heating for 3 weeks and we couldnt be happier. Our engineer Tommy was punctual, considerate, tidy and extremely professional. We have heating and hot water in time for Christmas! I couldnt recommend Tommy and the team at M & R more highly!
Excellent service. No charge for fixing our boiler which had been affected by the recent hard frost. Mick was with us for over an hour - so thankful we have a maintenance contract with them
Can’t fault them. Ross turned up quickly and did everything he could to get us going again
These guys are great, rang them at 8pm on a Friday night in a panic because I came home to no heating or hot water and a fault no on my boilers display on one of the coldest days of the years. Guy I spoke to was brilliant and managed to talk me through how to fix the problem (frozen condensation pipe) and then how to reset the boiler. Will be ringing again on Monday to book a boiler service.
Thank you to the team who fitted our new boiler at our shop, they did a fantastic job and highly recommend!!
So impressed with the level of professionalism and cost. What great guys Wez & Lewis are, completely dedicated to their work. We have already booked our next job and would 100% recommendation this company. Support local - thank you Ellen Karen Horwich 👍🏼
Engineer turned up on time, and carried out boiler service quickly and efficiently. Highly recommend this company for any boiler or plumbing requirements.
Professional team from initial phone call to completed job. Courtesy call sent before engineer arrived for added security, excellent 👍
Absolutely brilliant and professional new boiler, pump and valves installation to our 22 year old house at a competitive price and, importantly, because they are a family business, you get a personal service from the same people, something I doubt you would get from the big businesses out there. I look to support local businesses and M&R are certainly a business I can recommend.
Great work!
Mick and his apprentice from M&R Plumbing have just completed pipework renewal in my bathroom. Excellent work and fully tested on completion. Arrived on time and explained work being carried out. I have no hesitation in recommending M&R Plumbing. Well done fully deserves five stars. . Peter Caffrey - Great Marld Close Bolton
Had my boiler serviced by Gary as part of my Home Care Agreement. Service with a smile as usual.Measured up for some new radiators and I received the quote within three hours.Called the helpful ladies in the office and the job all booked in for two weeks time. My boiler developed a small issue which I reported on Saturday morning, Gary returned late afternoon, still with a smile after a long day,... More
Had my boiler serviced by Gary as part of my Home Care Agreement. Service with a smile as usual.Measured up for some new radiators and I received the quote within three hours.Called the helpful ladies in the office and the job all booked in for two weeks time. My boiler developed a small issue which I reported on Saturday morning, Gary returned late afternoon, still with a smile after a long day,and fixed it within a minute. Thank you all , great reliable service. Thoroughly recommended. Less
I called M and R before 8.00 am with a problem with our boiler. They responded immediately and after a call to the office an engineer called to sort the matter out as his first job of the day! Excellent service. More than really responsive - the office went out of the way to get us seen as quickly as possible. Engineer’s work was clean, tidy and efficient. I can’t recommend M and R enough! Thank ... More
I called M and R before 8.00 am with a problem with our boiler. They responded immediately and after a call to the office an engineer called to sort the matter out as his first job of the day! Excellent service. More than really responsive - the office went out of the way to get us seen as quickly as possible. Engineer’s work was clean, tidy and efficient. I can’t recommend M and R enough! Thank you! Less
A great team of 4 people arive on my property, the job was sopose to be done in 1.5 days but they sorted in 1 day very clean very promptly and professionally. Great job
M&R came out to my faulty boiler on Sunday night. They repaired it with in The hour of my call to them. Very satisfied with the service I received. The engineer was very professional and they were good on price.
Excellent service. Came to a call out on a Saturday night, arrived 15 minutes after phone call and resolved issue with boiler. Friendly and professional. Reasonably priced.
An absolutely fantastic service.. Will always use in the future and will definitely recommend to anybody
Excellent work carried out by Tom and Ross installing a new boiler for my Mum
I was very pleased with this company’s professionalism and transparency. We enlisted their services and were immediately provided with an honest quote and complete breakdown of services. Installation was efficient and timely. Thank you! 5*
Very professional company from the initial consultation to us ordering the boiler in their explanation of the systems available. The fitters were polite and respectful and knowledgeable and nothing was too much trouble to explain. They have done an excellent job and availability of after care ie servicing is also available. Would highly recommend.
Very professional service, the installers were very knowledgeable, helpful and friendly. Will be recommending to friends and family.
What a service 5 star from start to finish , i contacted M & R yesterday and the appointment was made for today even given a 4 hr time slot for the visit. The guys came along and sorted the repair out in a efficient way and tidied up after themselves which is always a good sign . I will certainly use them again for all my plumbing and heating problems in the future and highly recommend them to fr... More
What a service 5 star from start to finish , i contacted M & R yesterday and the appointment was made for today even given a 4 hr time slot for the visit. The guys came along and sorted the repair out in a efficient way and tidied up after themselves which is always a good sign . I will certainly use them again for all my plumbing and heating problems in the future and highly recommend them to friends and family . Thanks again Less
Boiler Service - Easy to book, proficient friendly staff and a reasonable price. Have used before, will use again and can recommend
Offered to come same day, turned up on time were very polite and gave a detailed break of the issue.
I needed a quick service of all my gas appliances in order to sell my house. They came out the very next day and I received the gas safe certificate within the hour. Very happy with the service.
Very friendly and highly efficient business. First class boiler install. Happy to know who will be servicing my system from now on.
New boiler installed very efficient and tidy left everything clean and tidy not received e mail for full payment as requested to e mail
Friendly & professional service both from the staff in the office and the engineer who came out to service the boiler. Having used them on numerous occasions I would highly recommend them.
Have used this business for a number of years now. Like that they remind me when my service is due. Easy to contact and arrange appointment to suit me. Staff always pleasant and polite. Jake (who came today) was very professional, listened to my concerns and informed me of what he was going to do and explained the end result. Price is good and no pressure to purchase new equipment (my boiler is o... More
Have used this business for a number of years now. Like that they remind me when my service is due. Easy to contact and arrange appointment to suit me. Staff always pleasant and polite. Jake (who came today) was very professional, listened to my concerns and informed me of what he was going to do and explained the end result. Price is good and no pressure to purchase new equipment (my boiler is over 17yrs old and still working well) like some companies I have used in the past. Would definitely use them again. Thank you. Less
I contacted M&R as my boiler wasn't working, they attended and identified the problem within a few minutes and then sent a quote across for the repair. I was able to schedule the repair quickly for a convenient time. They attended on time and were friendly and polite throughout. My boiler was fixed within a couple of hours, I cannot fault the service at all.
I have used this company for all my plumbing needs and always found them to be top notch for everything i.e. reliability, knowledge, price, honesty with quotes, service, standard of workmanship, efficiency, care around customers property, and they always clean up after themselves.
Excellent service engineer explained everything he had done , very clean and tidy job very pleased
Just had a 3 day heating installation by M&R and the quality of work and professionalism shown by Wes, Shaun and Mick confirmed my decision to place my work with M&R. I would recommend them to family and friends, I am a firm believer in you receive the service you pay for and I found this to be a 5 star service.
Ross, Les snd Connor were fantastic couldn’t do enough and set up and explained everything. Great service can’t recommend enough
Serviced our boiler a few days ago they did a great job ,very friendly smart lads a credit to your company.
Had a new boiler installed. The lads were brilliant and left everywhere clean and tidy. Exceptional team work. They are a credit to the business.
Contacted linday at M&R and the appointment was booked the sane day,, Gary and Mick attended and repaired my toilet the same day,, fantastic service and would recommend 👏
Definitely the go to company in the area. No hesitation in recommending them for a small or large job ( we had a new boiler)
Excellent, friendly, reliable service at all times. I highly recommend!
I’ve just had my 12 months boiler service carried out and the engineer is a credit to your company! Professional, friendly and efficient. Fantastic service!
Great company, used M&R for years and highly recommend them. The only suggestion I would make is a quick call from the engineer to let you know when they’re on the way as you get a 5 hour time slot and they could arrive any time. But when they do arrive the job is done quick and professionally and without any mess or disruption. Great team too!!!
The whole project for our new central heating system was handled brilliantly there were no problems and nothing was too much trouble. Fantastic company . Would highly recommend.
Had a biggish leak under the floor. Mick and Jude arrived on time and were very professional and friendly throughout. I felt for Jude, he had the short straw of going under the floor. He found the leak quickly and he, and Mick, had it fixed rapidly. Great experience, would use again.
The lads that carried out the replacement boiler installasion and repairs to the heating system where polite knowledgeable and clean workers and did a good job we are very satisfied.
I was very happy with the work carried out on my house. New radiators/ towel rails and a new boiler installed with minimum fuss. Your team worked hard and there was a positive friendly vibe within the team. I have recommended you a number of times subsequently and will continue to do so.
I have been a Homecare customer with M&R for several years and been impressed with their boiler and radiator installation and maintenance programme. More recently I have employed them for plumbing jobs around the house and the work completed has been excellent. Professional, experienced plumbers who turn up on time, are pleasant and courteous whilst in your home and carry out the work to a high s... More
I have been a Homecare customer with M&R for several years and been impressed with their boiler and radiator installation and maintenance programme. More recently I have employed them for plumbing jobs around the house and the work completed has been excellent. Professional, experienced plumbers who turn up on time, are pleasant and courteous whilst in your home and carry out the work to a high standard. I wouldn't dream of going elsewhere for any plumbing or heating needs. Thank you for an excellent service! :) Less
We have used Mick and his team at M&R Plumbing and Heating on multiple occasions. They have always been professional, on time, courteous, clean and have done a brilliant job installing 2 gas boilers at different properties for us and changing the heating system from solid fuel to gas. We have also had a leak on a radiator and although they were extremely busy Mick managed to come round and sort t... More
We have used Mick and his team at M&R Plumbing and Heating on multiple occasions. They have always been professional, on time, courteous, clean and have done a brilliant job installing 2 gas boilers at different properties for us and changing the heating system from solid fuel to gas. We have also had a leak on a radiator and although they were extremely busy Mick managed to come round and sort the problem out for us within a couple of hours. We will continue to use M&R for all our plumbing and heating requirements and we really can recommend them. Less
I had my boiler serviced today by M & R. Their engineer was polite, friendly, considerate and efficient and I continue to be extremely happy with their service.
M&R Plumbing installed our combi boiler a few years ago and have serviced it every year without fail. From the office staff to the engineers, they have always been on time, polite and upper most very professional. See you again next year.
Me and my wife chose M&R Plumbing and Heating Ltd. A gentleman called Mick arrived on time and ran through the options available to us,from a new Worcester Bosch Combi Boiler that would be suitable for our property. Extremely Knowledgeable,polite and friendly. We wanted a local.,reliable,professional company and M&R Plumbing and Heating Ltd stands out from the crowd. A first class In... More
Me and my wife chose M&R Plumbing and Heating Ltd. A gentleman called Mick arrived on time and ran through the options available to us,from a new Worcester Bosch Combi Boiler that would be suitable for our property. Extremely Knowledgeable,polite and friendly. We wanted a local.,reliable,professional company and M&R Plumbing and Heating Ltd stands out from the crowd. A first class Installation from the team-Sean ,Ron and Wes. Our new Boiler is working perfectly, really HAPPY and PLEASED. We Highly Recommend M&R Plumbing and Heating Ltd, So don't delay give them a Ring,you will not be DISSAPOINTED. 1ST CLASS !!. Less
Really recommend this company the customer service I received from the Initial call to the guys attending the call out was exceptional and really friendly. The problem was identified swiftly and sorted within the hour. I will definitely use the guys again .
Very helpful service engineers, tidy workers, punctual and good priced local businesse.
Great customer service and very helpful.Replaced my new heating system with no issues and allowed me to spread the cost 0% over 2 years so I can still afford our family holiday.Highly recommend…
Was done proffesionaly and left tidy
Just had the most thorough gas safety check from your engineer Gary Wilkes. Absolutely 5star treatment and he was happy to explain each part of the check to me what he recommended and how things worked. Felt educated and looked after would highly recommend you and your team to anyone. Great service on the phone and in my home thank you 🙏 Samantha
No issues whatsoever. Great service.
Highly recommend this buisness. Had a problem with my shower. The two guys who came and fixed it were fab. No messing did the job. Left it clean and tidy. Both were very friendly. Definitely use them again
Reliable, trustworthy plumbers, always do a good job and turn up when they say they will. Always use them now.
Me and my partner have dealt with Mick and his team regularly throughout this month regarding my boiler breakdown and subsequent replacement. We have been happy with service and levels of communication throughout. Thank you for getting our central heating back up and running before the cold spell sets in with professionalism, courtesy and cordiality.
Me and my partner have dealt with Mick and his team regularly throughout this month regarding my boiler breakdown and subsequent replacement. We have been happy with service and levels of communication throughout. Thank you for getting our central heating back up and running before the cold spell sets in with professionalism, courtesy and cordiality.
Excellent as always
Called for a Quote, guy I spoke to said he could give me a rough idea on the phone. Okay I said great, and he asked me a few questions about the house, rads and current setup. "About 4 Grand, obviously subject to seeing it" Okay I said, thanks, it seems a little steep, as the other quotes for same boiler were between 3 and 3.5k. "Yea but we give full 10 year guarantee as we are Worcester accredit... More
Called for a Quote, guy I spoke to said he could give me a rough idea on the phone. Okay I said great, and he asked me a few questions about the house, rads and current setup. "About 4 Grand, obviously subject to seeing it" Okay I said, thanks, it seems a little steep, as the other quotes for same boiler were between 3 and 3.5k. "Yea but we give full 10 year guarantee as we are Worcester accredited" Yes the other quotes were from Worcester accredited installers offering full guarantee. "Listen, there's no point ringing round all Worcester accredited installers because we're all going to be about the same!!" Erm, okay sorry for calling for a price? Was going to use these as they did a good job for my parents a few years back, but the guys attitude on the phone was off. Wasn't particularly looking for the cheapest, infact didn't end up going for the cheapest, just wanted to understand the reason it was more expensive?? Less
Great service! M&R installed our boiler 5 years ago and when we had an issue with it over new year they were here within 24hours. Really happy with how quickly they responded and their work.
Helpful and professional from the moment you ring up with a problem to the time the job is finished. Quality service. Will recommend to family and friends.
Mick and his team went above and beyond my expectations. Would definitely recommend!
Called M&R with my boiler broken 1 hour ago. They was here with in the hour boilers now fixed. All work undertaken by them in the past been first class. The office and lads have been great would highly recommend. Just signed up to mrhomecare.
Just to thank everyone at M&R for my recent boiler repair. Lindsay in the office is very professional and efficient. Wes and Sean were the engineers that attended to complete the repairs which they did very quickly and thoroughly. Had a slight leak from the pipework which I didn't notice until later that night. I phoned at around 08.30 the following morning and spoke to Wes; he was back at my hou... More
Just to thank everyone at M&R for my recent boiler repair. Lindsay in the office is very professional and efficient. Wes and Sean were the engineers that attended to complete the repairs which they did very quickly and thoroughly. Had a slight leak from the pipework which I didn't notice until later that night. I phoned at around 08.30 the following morning and spoke to Wes; he was back at my house within 10 minutes to sort the problem. Well you can't get better than that can you. Will be using M&R again in the future. Less
Amazing service, Gary the engineer was very helpful in setting up my heating timing settings. Would highly recommend
Excellent service from M&R. Came round the next day to investigate a faulty boiler. Identified the issue, and confirmed with the manfacturer straight away that the repair falls under the manufacturer guarantee. Arranged a call out with the manufacturer to repair the boiler (for free) on my behalf whilst he was on the phone to them. Would definitely recommend their services.
My boiler was broke call M&R they was with us with in the hour and 30 mins late our boiler was up and running. Very prompt professional and affordable service!
I have been using M&R now for the past 5 years. Mick and his team are so helpful, knowledgeable and friendly. They recently put us a new Worcester boiler in our home, from start to finish they were informative neat and tidy and explained everything from start to finish. I would not hesitate in recommending this company to anyone. Thanks again to Mick and his team.
I called M&R Plumbing & Heating Ltd on Saturday afternoon. We had a old Ideal Isar combination boiler broken, The front panel was not lighting up. We got someone to come and take a look at it and they said it was beyond economical repair. Mick turned up and he agreed with the other engineer, however he had some PCB boards and display panels in stock. He completed the job and got our boiler workin... More
I called M&R Plumbing & Heating Ltd on Saturday afternoon. We had a old Ideal Isar combination boiler broken, The front panel was not lighting up. We got someone to come and take a look at it and they said it was beyond economical repair. Mick turned up and he agreed with the other engineer, however he had some PCB boards and display panels in stock. He completed the job and got our boiler working within one hour. I would definitely recommend this company and we are looking now to replace the boiler in the New Year. Thanks again to Mick and his team. Definitely use these guys again and we can’t thank them enough. Less
Worcester Bosch Combi Boiler installation carried out by M&R Plumbing & Heating Ltd. Mick and his installation team did a fantastic job. All work was carried out to a high standard by professional and polite fitters. Mick also came around to our home after the installation to provide advice on how to use the phone app and get maximum efficiency out of the boiler. I would highly recommend.
We have dealt with M & R for over 8 years as we needed a complete refit of our central heating system. We were given excellent professional advice on our boiler requirement. In our property it was always going to be difficult to re-pipe but Mick and his team came up with a solution that turned out great and we can't praise the engineers enough for the work they did. The system refit 8 years ago h... More
We have dealt with M & R for over 8 years as we needed a complete refit of our central heating system. We were given excellent professional advice on our boiler requirement. In our property it was always going to be difficult to re-pipe but Mick and his team came up with a solution that turned out great and we can't praise the engineers enough for the work they did. The system refit 8 years ago has been trouble free, we always use M & R for our annual service. We get a reminder when the service is due and book it through the office who are very efficient and friendly, and the engineers are always on time. As we are always given such a high level of service we would never use anyone else. This is a company we are never afraid to recommend to anyone because they are so reliable, professional, friendly, polite and trustworthy. If we could give them a 10 star rating we would. Less
Attentive to customers [disabled] requirements and provided a timely clean and effective service. Will use the Company again.
I couldn't thank mick and his team at M&R plumbing enough. I woke one morning with no hot water or heating. Thinking the worst and contacting a few companies it all pointed and me needing a new boiler. Mick was able to come reound on a late saturday afternoon to come and quote me for a new boiler. After a quick inpection he believed he was able to fix my boiler. I was relieved, i booked him in a ... More
I couldn't thank mick and his team at M&R plumbing enough. I woke one morning with no hot water or heating. Thinking the worst and contacting a few companies it all pointed and me needing a new boiler. Mick was able to come reound on a late saturday afternoon to come and quote me for a new boiler. After a quick inpection he believed he was able to fix my boiler. I was relieved, i booked him in a few days later, and i cant thank him enough as he replaced a part and the system is now all up and running again. The service i recieved was excellent, i would hightly recomend Less
I woke up one morning and my hot water was off. Thinking the worst I thought my boiler had finally given in. I called a few company's I the horwich area and being a Saturday there was no problem with M&R plumbing coming out to see me. Mick turned up to give me a quote for a new boiler but after a quick inspection he quickly said he believes he would be able to fix it. I arranged mick to come ro... More
I woke up one morning and my hot water was off. Thinking the worst I thought my boiler had finally given in. I called a few company's I the horwich area and being a Saturday there was no problem with M&R plumbing coming out to see me. Mick turned up to give me a quote for a new boiler but after a quick inspection he quickly said he believes he would be able to fix it. I arranged mick to come round a few days later and my boiler was indeed fixed they replaced a part and the system is up and running again. I can't thank them enough and I would highly recommend their quick and professional response time :) Less
M&R installed a new boiler and fixed a leak for us. Both times the work was performed to a high quality and all mess cleaned up. Highly recommend.
Great service and prompt attendance when my lounge radiator fell of the wall taking part of the wall with it. Mick came very quickly to isolate and remove the radiator. He arrange for two of the guys to come the next day to repair the wall and refit the radiator. The job was done exactly as agreed, very professionally and reasonably priced. Great service, I can also recommend their boiler service... More
Great service and prompt attendance when my lounge radiator fell of the wall taking part of the wall with it. Mick came very quickly to isolate and remove the radiator. He arrange for two of the guys to come the next day to repair the wall and refit the radiator. The job was done exactly as agreed, very professionally and reasonably priced. Great service, I can also recommend their boiler service cover for peace of mind. Less
Called M&R this morning with a boiler very badly leaking boiler. They turned up with in 1 hour and fixed my boiler at a very reasonable rate. We are now fully covered on the mrhomecare product. Thanks to Mick and his team will certainly be be recommending them.
Excellent initial advice on which system to install when our boiler broke. Supplied and installed a Worcester Bosch within few days -brilliant service. They were friendly, efficient and professional and left the place cleaner than when they arrived!! Highly recommend.
Mick and his team offer fantastic customer service, I have used them for the last 10 years and they always offer a professional service with very good prices.
M&R came out to a emergency burst I had on my boiler at 5.00am in the morning and fixed it, I can not thank them enough. Will certainly be using them again and can not recommend them enough. Mick and his team were so helpful thanks again.
I used m & r plumbing. Who came yesterday and fitted my new boiler. The lads who came was second to none old boiler out new 1 in. I couldn't recommend this company highly enough thanks again lads for an amazing job
We had M&R plumbing and heating come and change all our radiators to new more efficient ones the service they provided was excellent from the initial quotation right the way through until the installation was complete the staff worked incredibly well very clean efficient kind and polite as I am registered blind they couldn’t be more helpful I would recommend the services and this company to anyon... More
We had M&R plumbing and heating come and change all our radiators to new more efficient ones the service they provided was excellent from the initial quotation right the way through until the installation was complete the staff worked incredibly well very clean efficient kind and polite as I am registered blind they couldn’t be more helpful I would recommend the services and this company to anyone in the future. The price they charge for this service was excellent value for money they cleaned up after themselves and arranged for all the old radiators to be collected and taken away which left us with nothing to do but enjoy our new radiators Less
Came out to remove our old gas fire and seal off the gas supply. They were very professional and had the job done in a matter of minutes. I would thoroughly recommend them to anyone needing plumbing work done. I'm already booking them to service the central heating boiler!
M & R Plumbing & Heating were very professional and extremely helpful. We had originally sought a quote for a new boiler as we had thought our boiler was beyond repair but Mick was able to fix our current boiler at a very reasonable price.
Had a problem with my boiler and they fixed it for free as it was still under warranty. I cannot praise Mick and the team enough. They are reliable, professional and always do an excellent job. I can highly recommend them.
Excellent service for my boiler problem, maintenance of boilers at 3 different properties and fitting of a TVR. Staff are friendly and polite, and very helpful with their advice.
Had a problem with toilet plumbing and M&R were on hand to respond quickly and professionally to get the problem resolved. Highly recommended and will definitely use them again in the future!
Had an outdoor tap replaced. Service was great, really easy to arrange the appointment, arrived on time and did a great job, will definitely use this company again.
Exceptional advice and service.
M&R Plumbing responded quickly when my ancient boiler in my cellar stopped working in the very cold weather. New boiler fitted handling all the quirks of fitting in a cellar of an old house brilliantly and neatly, swift and professional service from start to finish and throughout the team. Excellent service- would highly recommend
M&R Plumbing responded quickly when my ancient boiler in my cellar stopped working in the very cold weather. New boiler fitted handling all the quirks of fitting in a cellar of an old house brilliantly and neatly, swift and professional service from start to finish and throughout the team. Excellent service- would highly recommend
Called M&R for a new boiler and radiators. Can not recommend Mick and his team enough. They were very helpful and professional from start to finish. Left my home lovely, warm and tidy.
Excellent service supplying and installing our new boiler. Mick talked me through the options and made a recommendation based on our gas supply and water flow rates. Our new Worcester Bosch boiler was supplied and fitted within 7 days, by very polite and professional installers who grafted from start to finish, and left everything spotless for us. This company gets my highest recommendation.
Excellent service supplying and installing our new boiler. Mick talked me through the options and made a recommendation based on our gas supply and water flow rates. Our new Worcester Bosch boiler was supplied and fitted within 7 days, by very polite and professional installers who grafted from start to finish, and left everything spotless for us. This company gets my highest recommendation.
My mum and her partner had a new radiator installed. They were both very nervous with having people going into their house as they been isolating for 12 months. Mick put them at ease when he did the first meeting and from booking the appt with Lindsay who was very friendly and helpful to the guys who did the installation my mum and partner were at ease . Everything was left tidy and as some furn... More
My mum and her partner had a new radiator installed. They were both very nervous with having people going into their house as they been isolating for 12 months. Mick put them at ease when he did the first meeting and from booking the appt with Lindsay who was very friendly and helpful to the guys who did the installation my mum and partner were at ease . Everything was left tidy and as some furniture had had to be moved by the guys it was put back. Thankyou so much for making them feel safe in their home. Less
A fantastic first class service, I would highly recommend. Our new boiler is fantastic and the team arrived as promised and worked all day. They cleaned everything before they left and where very professional
Delighted with the boiler installation that M&R completed recently. Communication from start to finish has been excellent. The fitting team worked quickly (on a Saturday) and were able to get us back online within 24 hours from our initial contact. I have no hesitation in recommending this company and will use them again, when required in the future.
Booked them in to service my boiler, seemed to do a good job, on time, no issues. Also sorted out a radiator that wasnt working very quickly and didnt charge any extra.
Had a problem with our boiler and was without hotwater/heating - M&R responded quickly and professionally and hooked us back up in no time. Super friendly staff, great service. Thanks again.
Brilliant service after waking up this morning and finding out I had a serious leak. Shaun and Mick came out and sorted it out within 30mins of me calling. Can't get better than that!
Excellent service would have been 5 stars had my bin not been filled with off cuts of lagging. That said the service and quality of work is worth 5 stars. Highly recommended
Great service.
Quick and knowledgable communication, competitively priced, friendly, clean, all sorted in no time, definitely recommend.
My boiler broke and had no heating or hot water when snowing outside. I contacted M&R and they were here within couple of hours. They fixed the fault in no time and without charging us extortionate amount. Friendly, very helpful and professional. I highly recommend
Woke up this morning to no heating/hot water. M&R responded really quickly (within 4 hours) and soon had the problem fixed. Very polite and went out of their way to find and fix the fault. Would definitely use them again.
This company is great from first contact to last. Knowledgeable, polite and hard working. Can't fault them! Had a new boiler and radiator valves fitted. Brilliant service all round.
Excellent company from first point of contact to job done. Highly recommend them - they are knowledgeable, hard working, and polite.
M&R plumbing & heating serviced my boiler last year and was very impressed with the service so took out the gold maintenance contract. So glad I did as needed it over the weekend. The team got back to me on a Sunday and sorted the job the day after. Very happy. Thanks team.
I was in desperate need of help when at 4am on Sunday morning my boiler decided to break. I contacted the owner of M and R Plumbing and Heating and the owner responded very quickly. He came out within a short space of time and had my boiler fixed within the hour. As the weather has been it’s coldest all year I can’t tell you how relieved myself and my children where to have heating again. I c... More
I was in desperate need of help when at 4am on Sunday morning my boiler decided to break. I contacted the owner of M and R Plumbing and Heating and the owner responded very quickly. He came out within a short space of time and had my boiler fixed within the hour. As the weather has been it’s coldest all year I can’t tell you how relieved myself and my children where to have heating again. I cannot rate this company highly enough they were superb, fantastic service and value. Would highly recommend to all. Less
I was in desperate need of help as my central heating boiler decided to break at 4am on a Sunday morning in one of the coldest weeks we have had. I cannot rate this company highly enough, following a phone call to the owner he was at my house repairing the boiler and within the hour heating was restored. The service was superb, I would highly recommend this company and have told family snd frie... More
I was in desperate need of help as my central heating boiler decided to break at 4am on a Sunday morning in one of the coldest weeks we have had. I cannot rate this company highly enough, following a phone call to the owner he was at my house repairing the boiler and within the hour heating was restored. The service was superb, I would highly recommend this company and have told family snd friends how super they were. Thank you so much for your great service. Less
We've called these guys out twice in the last year, both times for emergency situations! They have responded quickly, and professionally. They are always thorough in the work they do, and very polite too. We feel very lucky to have them available to us. They always have the parts in the van too, so no waiting about to have your heat and water back on. Thanks for the work you do!
Over the last two years I have used M&R plumbing to install a boiler, fit my Hive heating system and now service my boiler. The service I have received has been excellent.
First time we have used M & R plumbing, and we will definitely be using them again. Lovely pleasant, helpful lady on reception when we called. Workers came out to see what the problem was and they explained everything to us. Boiler was repaired the next day. Very tidy and professional. A very good company.
M&R plumbing came to our rescue on a Sunday afternoon when we had water dripping through our ceiling at an alarming rate due to a leaking central heating pipe. Mick arrived within half an hour an quickly had the situation under control. He was friendly and reassuring carried out the job very efficiently. Two hours later we had two new shiny copper pipes and no leak! Would definitely recommend. Th... More
M&R plumbing came to our rescue on a Sunday afternoon when we had water dripping through our ceiling at an alarming rate due to a leaking central heating pipe. Mick arrived within half an hour an quickly had the situation under control. He was friendly and reassuring carried out the job very efficiently. Two hours later we had two new shiny copper pipes and no leak! Would definitely recommend. Thanks for saving the day - and the ceiling!! Less
M&R plumbing came to our rescue on a Sunday afternoon when we had water dripping through our ceiling at an alarming rate due to a leaking central heating pipe. Mick arrived within half an hour and had the situation under control within a matter of minutes. Two hours later we had a set of shiny new copper pipes and no leak! Mick was friendly and reassuring and got the job done very efficiently. Wo... More
M&R plumbing came to our rescue on a Sunday afternoon when we had water dripping through our ceiling at an alarming rate due to a leaking central heating pipe. Mick arrived within half an hour and had the situation under control within a matter of minutes. Two hours later we had a set of shiny new copper pipes and no leak! Mick was friendly and reassuring and got the job done very efficiently. Would definitely recommend and will be back when we need the boiler servicing. Thanks for saving the day - and the ceiling - it’s much appreciated!! Less
Highly recommend Mark and his team, I’ve used them on several occasions with heating problems, extremely efficient, reliable and friendly service. So Happy to have found such a great reliable company to deal with. First Class Service
On arrival was told that they wouldn't be able to do the job that day because they had overrun on their last one. They assessed the work said it could be done and someone would contact me from the office. I have not heard from them since.
We picked M&R because they quoted professionally, they are a local business not a national company and they had been recommended. They were even better than we expected and installing a new boiler during Covid and in Winter was challenging for them. Their lads were great and everything Michael said they would do they did. I cannot recommend them highly enough.
Great people friendly polite helpful reasonable price I highly reccomend
A very efficient, polite and effective service. On time, helpful, tidy and professional. Will definately use again and recommend!
Really helpful from the.office staff to Mike coming to look at boiler. Simple fix and he spotted another problem which he sorted there and then. I have a lovely warm house now for winter! Great local business and now have booked in boiler for service!
Found time in their very busy schedule to look at our radiators. Also gave me a lesson in how to remove them myself :) Did a great job the house is warm again.
Even though they were very busy and in demand they still found time to come and sort our radiators out. They even gave me a lesson in how to remove one!
Been having trouble with my boiler. Rang M&R today and Mick was round within 90 minutes to get me back up and running. Fantastic service!
Been having trouble with my boiler. Rang M&R today and Mick was round within 90 minutes to get me back up and running. Fantastic service!
M&R sorted me out with new radiators throughout the house. They were professional, trustworthy, reliable and even went out of their way to ensure that my house would be warm. I will always use M&R for all of my plumbing and heating needs. They are superb :)
They fitted my Mother's Central heating and are very friendly and efficient. Highly recommended as a professional plumbing and heating company at competitive prices. A company you can trust.
Would have no hesitation in recommending this company. My boiler was not working this morning so rang for a call out. Mick arrived within hours and had the boiler and heating back up and running. A1 service keep up the good work!
Diagnosed problem straight away, quick, efficient, clean and very reasonable prices.
Very professional company, quick, efficient, very clean and tidy, knowledgable and great value for money.
Good service all round - they fitted a worchester boiler and then sorted a few minor leaks afterwards - nothing to do with boiler - a very responsive service and all those attending polite and did a good job - a trusted company and would recommend to friends. .
Just had a brand new boiler fitted by M & R . Great job ! Quick , efficient , great value and two very polite lads who u felt able to leave alone in the house .
Had 2 young lads come out to my home today to replace all of my radiators, I left the house whilst they worked, within a couple of hours they’d replaced 7 radiators with beautiful new ones and no sign they’d ever been here. Great work and brilliant service. Thank you x
A huge Thankyou to M&R for saving the day today!! 👏👏👏 we found a leak on a new boiler in rental property which if left would have caused huge damage to the new kitchen 😱 Richard rang though to the office & the M&R lads were sent immediately! Great service received & a disaster was avoided! Thankyou all, Sam & Richard
They were very professional and efficient, had no issues whatsoever with them, very clean and fast service. 5 stars
Very helpful and professional would highly recommend
excellent work and very professional. they came and fixed a dodgy outside tap that was not even fitted properly with wrong pipes basically it was a DIY job that was done cheaply. these lads fitted new pipe raised the tap for me . the job was done very quickly highly recommended thank you .
Brilliant and professional service from Mick and his team, fitted an outside tap but explained step by step the difference between a reputable engineer and your local handy which gives you piece of mind with having a family in the house , buy cheap buy twice comes to mind , thanks again ,will recommend and use again 🙌
A small repair job but would definitely recommend and use again.
Mick came out on a Sunday night and saved my house from a flood. Within half an hour he was fixing the problem. Definitely recommend his services. Thank you so much.
Fitted a new boiler with smart thermostat 3 years ago. After the thermostat stopped working recently, m&r replaced it quickly and free under warranty. Excellent, fast and friendly service. Thanks guys!
Great service from Mick and his team. Needed a boiler replacement and Mick explained all the options and even persuaded me against buying a more expensive option. The lads who did the installation were very friendly and professional. Even taking extra time to go through the brilliant app to control the boiler.
Can highly recommend. Brilliant service. Didn’t leave till they made sure I was connected to Hive. Great sets of lads!
Initially had a couple of issues however I cannot fault the response and ownership of trying everything possible to get my boiler working again. Thank you very much for taking the time to fix it for us.
Superb service
Absolutely amazing service had to call them out on a Sunday got someone out within a hour very professional will recommend to everyone thank you so much
Gave me a good quote to fit a Worcester boiler but I went for a baxi fitter instead
Great service disconnected old gas cooker connected new one with new hose . Couldnt fault the service
fantastic company. can't recommend highly enough!! fantastic team! very professional and great prices! Gaz does a fantastic job every time servicing my boiler!
Have used M&R a couple of times now and cant fault them! Michael and the team came out both times within a couple of hours, knew the problem instantly and fixed it there and then! Would definitely recommend and would use again!
Very good service, friendly. Came out to a burst radiator and the work was done under the boiler warranty.
Would highly recommend, very prompt professional service, go out of their way to provide an excellent customer service, thank you
Boiler broken down Friday night, New Worcester boiler fitted Saturday morning. Thanks to Mick and all the team for the prompt and efficient service. Julie, Blackrod Bolton.
Excellent work once again.
Needed a call out to have a look at my boiler yesterday as it wasn’t topping up with water. Someone came within a couple of hours and sorted the problem straight away. Great professional service from the plumber himself and also the staff in the office who made to booking. Great value for money, highly recommended!
I had a new boiler fitted yesterday by M&R Plumbing. I received an amazing service from both office staff and the engineers, very professional, friendly and helpful. They have done an amazing job, highly recommended !!
Excellent service, called the office at 5.30pm with what I thought was a fault and was at my door at 6 30pm to sort out, whilst there sorted the issue and happily carried out the annual service to save me money, price was competitive and work carried out satisfactorily. Will definitely be calling these for my next year's service. Highly recommended.
Boiler broke Tuesday night, came within 36 hours, diagnosed the problem, two phonecalls from the engineer fixing it and from the owner, Mick, explaining the problem and what could be done, came home and job was done. Jake was very polite and friendly. Quoted higher than what I was eventually charged! Happy with the price and knowing I wasn't ripped off. I wont use anyone else for my plumbing need... More
Boiler broke Tuesday night, came within 36 hours, diagnosed the problem, two phonecalls from the engineer fixing it and from the owner, Mick, explaining the problem and what could be done, came home and job was done. Jake was very polite and friendly. Quoted higher than what I was eventually charged! Happy with the price and knowing I wasn't ripped off. I wont use anyone else for my plumbing needs!!!! Great company, highly recommended. Less
M&R fitted my new boiler this week. Couldn't be more pleased with the very professional, speedy and friendly service and work. Excellent prices. I was kept fully informed about what they were doing. Old boiler and water tank removed, holes that were left filled and bricked up. All mess completely cleared up. Friendly, approachable lads doing fitted who made sure I understood how everything worked... More
M&R fitted my new boiler this week. Couldn't be more pleased with the very professional, speedy and friendly service and work. Excellent prices. I was kept fully informed about what they were doing. Old boiler and water tank removed, holes that were left filled and bricked up. All mess completely cleared up. Friendly, approachable lads doing fitted who made sure I understood how everything worked before they left. Would highly recommend Less
promt professional service well done we recommend you thankyou x x
fixed my parents boiler! great lads apparently polite and explained everything. good price too.
New boiler fitted Friday - amazing job done , no hot water Sunday then within 1 hour of calling them we had an engineer to look at the issue,the drains were blocked no boiler fault , would highly recommend !
Terrible service and massively over priced bill. Incredibly rude staff who badgered me into paying a bill well above there initial quote. Avoid at all costs.
Excellent job from start to finish. Had a problem with my old boiler system so I got in touch and dealt with Lindsay who sent someone out that day. After checking everything I decided to change to a Combi boiler which is more efficient and within a couple of days my boiler was installed. Both guys did an excellent job with the installation and removing existing cylinder from the loft. Very pr... More
Excellent job from start to finish. Had a problem with my old boiler system so I got in touch and dealt with Lindsay who sent someone out that day. After checking everything I decided to change to a Combi boiler which is more efficient and within a couple of days my boiler was installed. Both guys did an excellent job with the installation and removing existing cylinder from the loft. Very professional. Thank you Michael and team I would very much recommend. Less
Fantastic prompt service at a fair price. The lads who came out to us where so polite and efficient . Would highly recommend.
Top notch firm with top notch employees. I've used them twice now and each time they have exceeded expectations both times. Thank you.
Thank you Michael and his team! Amazing fast service. Arrived when they said they were going to and did a brilliant job. Left our house immaculate and it was so nice to come home from work to a heated house. Would absolutely recommend!
Absolutely awesome brilliant company. Rang when they had closed and they came out within a couple of hours to sort out a burst. Had used them once before to sort out a service on my daughter's house and were fantastic. Thanks guys you deserve great credit and lots more business. Cheers Paul and Steph
Fantastic customer service always use Mick and his team for our boiler service and repairs. Heating wasn't working properly over the Christmas period and they came out straight away to fix the problem. would highly recommend x
Excellent service. Extremely knowledgeable. Would definitely recommend. Thanks Mick!
Great customer service from this company. Competitive price for a Worcester boiler with peace of mind guarantee . Had a few niggling problems as you would expect with a old house but these guys were not satisfied until everything was fixed and in good order. Recommended
Always use this company had lots of work done including new boiler and radiators installed. professional friendly service highly recommend.
Very professional service from start to finish. A very hands on owner and a very skilled workforce. Would highly recommend!
Have dealt with M&R for a few years they are always very professional, efficient and go to lengths to sort problems out. Cannot speak to highly of them and would certainly recommend them.
Had a problem with new boiler and spoke to Mick who came round to the house within 30 minutes, fixing the problem. Will always use this company, staff are not only good at what they do but lovely and polite.
I cannot praise this company highly enough and would not hesitate to recommend them to anyone. What a great bunch of lads.
Arrived on time on the agreed date for a new boiler installation. All parts of customer service was excellent and engineers were friendly and very professional. Would recommend. 20/04/23 service time altered to suit from the office. Gaz called prior to arrival, was friendly and provided an overall great service.
Arrived on time, polite staff, and problem boiler fixed next day with an original part. All perfect, thanks...
I understand that this is a very busy time of year for you, but to wait 7 weeks for any kind of follow up call or contact back to myself is just silly now!! I have rang numerous times to the office and 'my message will be passed on' I do understand that there may be families out there with no heating at this time of year but at the end of the day I am still a customer that needs problems fixing!... More
I understand that this is a very busy time of year for you, but to wait 7 weeks for any kind of follow up call or contact back to myself is just silly now!! I have rang numerous times to the office and 'my message will be passed on' I do understand that there may be families out there with no heating at this time of year but at the end of the day I am still a customer that needs problems fixing!! Hopefully this will be seen and promt a phone call to myself! I've given a low score to hope that this gets noticed..! Less
M&R fitted our boiler three years ago and had to have a repipe as our pipes were leaking. The original pipes were set in concrete floor. It was an extremely hard job, but the guys worked very hard and did an excellent job. We had had a new kitchen and bathroom and they managed to do all the work without any disruption to walls, floors and decorations. It was well planned and well executed. Had bo... More
M&R fitted our boiler three years ago and had to have a repipe as our pipes were leaking. The original pipes were set in concrete floor. It was an extremely hard job, but the guys worked very hard and did an excellent job. We had had a new kitchen and bathroom and they managed to do all the work without any disruption to walls, floors and decorations. It was well planned and well executed. Had boiler regular serviced since, they turn up on time. Would highly recommend them. Less
Absolutely love these guys. Very professional, alway on time, will go above and beyond your expectations. Will recommend over and over. A huge thank you to Mike and his team.
THE TWO INSTALLERS THAT CAME TODAY TO FIT MY NEW BOILER WERE VERY PROFESSIONAL AND VERY NEAT THANKS FOR A GREAT SERVICE
They arrived promptly diagnosed the reason for our heating not working and fixed the boiler there and then.Our house was warm again .I must say that the engineer was very informative and polite, a pleasure to deal with.Thanks David & Jeanie
Fast , friendly and reasonable cost .Thanks Steve