I highly recommend Yaletown EyeCare. The staff are friendly and welcoming. Dr. Heather Chin is incredibly knowledgeable and made me feel comfortable and supported throughout the entire appointment.... More

I highly recommend Yaletown EyeCare. The staff are friendly and welcoming. Dr. Heather Chin is incredibly knowledgeable and made me feel comfortable and supported throughout the entire appointment. Less

Fantastic service from Dr, Heather Chin. She was very thorough, explained everything in good detail and clearly knows her stuff. Great job!

Dr. Heather Chin is among the best medical professionals I've ever encountered. She is warm, knowledgeable, professional, and truly cares for her patients. Her clinic is clean and beautiful, and her staff are friendly and attentive. Wonderful experience, all around!... More

Dr. Heather Chin is among the best medical professionals I've ever encountered. She is warm, knowledgeable, professional, and truly cares for her patients. Her clinic is clean and beautiful, and her staff are friendly and attentive. Wonderful experience, all around! Less

Great doctors, easy to book by phone, online or walk-in and conveniently located in Yaletown.

Minimal wait time. Friendly receptionist and great treatment from all the staff. Quite the comprehensive eye exam!

Dr. Chin was great. She spent quite a bit of time with me discussing a problem I am having with my eye and came up with a few possible solutions. She was very kind and has a great bedside demeanor. Highly recommend!... More

Dr. Chin was great. She spent quite a bit of time with me discussing a problem I am having with my eye and came up with a few possible solutions. She was very kind and has a great bedside demeanor. Highly recommend! Less

Update: Had my son's first eye check-up with Dr. Heather Chin and she was very caring and careful with his eyes. Great with kids and gives me useful advice for children eyecare. Thank you Dr. Chin for kindly squeezing our appointment in and last minute.Had the best eyecare experience with Dr. Heather Chin. I am grateful and appreciative to her and her team for diligently caring for my eye problem... More

Update: Had my son's first eye check-up with Dr. Heather Chin and she was very caring and careful with his eyes. Great with kids and gives me useful advice for children eyecare. Thank you Dr. Chin for kindly squeezing our appointment in and last minute.Had the best eyecare experience with Dr. Heather Chin. I am grateful and appreciative to her and her team for diligently caring for my eye problems. Very thorough, genuine, and knowledgeable. They also remind me of my upcoming appointment. Will definitely be back for my next eye check-up. Less

In my opinion this place is overrated and hyped up. After reading multiple reviews I was expecting to give this place five starts but I was deeply disappointed with the initial appointment. Heather Chin (the owner of this place) didn't impress me at all, she came across condescending, dismissive and arrogant.Also, they charge way more than most optometry clinics in Vancouver, perhaps it's the loc... More

In my opinion this place is overrated and hyped up. After reading multiple reviews I was expecting to give this place five starts but I was deeply disappointed with the initial appointment. Heather Chin (the owner of this place) didn't impress me at all, she came across condescending, dismissive and arrogant.Also, they charge way more than most optometry clinics in Vancouver, perhaps it's the location that you pay for. I will not recommend this place and will not be coming back. Less

Excellent atmosphere, pleasant interactions, simple and quick process... and did I mention the eyes still see!

It was an amazing experience. The manager Mr. Ali was great and so helpful and also Dr. Heather is the best. They took care of me really well. I highly recommend Yaletown EyeCare to everyone 🙏🤘👍... More

It was an amazing experience. The manager Mr. Ali was great and so helpful and also Dr. Heather is the best. They took care of me really well. I highly recommend Yaletown EyeCare to everyone 🙏🤘👍 Less

I highly recommend for all your eye and optical needs. From the moment you walk through the doors, the staff is friendly and welcoming. They offer a unique and thorough experience. From the eye exam to the selection of styles, the custom fitting, and every single detail that are meticulously arranged. I have a complicated prescription and they made sure that the frames and lenses were going to be... More

I highly recommend for all your eye and optical needs. From the moment you walk through the doors, the staff is friendly and welcoming. They offer a unique and thorough experience. From the eye exam to the selection of styles, the custom fitting, and every single detail that are meticulously arranged. I have a complicated prescription and they made sure that the frames and lenses were going to be both stylish and beautiful but meet my eye sight needs! I cannot express how grateful and thankful I am to have found this gem. Less

Got inaccurate prescription and had to go to clearly on Robson and do a new eye exam to fix it. Would never go back.

I had a fantastic experience at this Yaletown Eye clinic! Dr. Heather was incredibly thorough, knowledgeable, and made me feel very comfortable throughout the entire appointment. She took the time to explain everything clearly and provided excellent care. The receptionist, Ronak, was also very nice and helpful, making the whole visit smooth and pleasant. The clinic is well-organized and welcoming... More

I had a fantastic experience at this Yaletown Eye clinic! Dr. Heather was incredibly thorough, knowledgeable, and made me feel very comfortable throughout the entire appointment. She took the time to explain everything clearly and provided excellent care. The receptionist, Ronak, was also very nice and helpful, making the whole visit smooth and pleasant. The clinic is well-organized and welcoming. I highly recommend this place to anyone looking for professional and friendly eye care services! Less

Great place, great people, highly recommended.

Simply a great experience. Being a first-time client, I felt comfortable and welcomed. The entire team was helpful and thorough.

Dr. Law was very knowledgeable, thorough and helpful. He addressed my concerns and is an great asset to his profession

Very caring and explains conditions, treatments and the process clearly. As a doctor, it warms my heart to see a fellow doc so caring, humble and approachable.... More

Very caring and explains conditions, treatments and the process clearly. As a doctor, it warms my heart to see a fellow doc so caring, humble and approachable. Less

I had a phenomenal experience at solis optics in Yaletown. Dr. Heather Chin provided a thorough and professional eye exam—she was absolutely lovely! The clinic’s cutting-edge equipment made the whole process smooth and impressive. The staff was incredibly friendly and helpful. Archanna helped me pick out frames, and I ended up choosing the very first pair she selected for me! Store manager Ali, a... More

I had a phenomenal experience at solis optics in Yaletown. Dr. Heather Chin provided a thorough and professional eye exam—she was absolutely lovely! The clinic’s cutting-edge equipment made the whole process smooth and impressive. The staff was incredibly friendly and helpful. Archanna helped me pick out frames, and I ended up choosing the very first pair she selected for me! Store manager Ali, along with the entire team, ensured I was well taken care of from start to finish. Highly recommend solis optics for anyone looking for excellent service and stylish eyewear. Less

My visit for my eye exam with Dr. Regan Huynh, was very positive. Very thorough and professional. I was very impressed with my eye exam. Thanks for my happy experience. Donna Smith.... More

My visit for my eye exam with Dr. Regan Huynh, was very positive. Very thorough and professional. I was very impressed with my eye exam. Thanks for my happy experience. Donna Smith. Less

All the staff and Dr. Heather are very professional yet friendly toward their patients. I was able to achieve what I came here for and I truly appreciate the updated results & advice of my examination. I will definitely recommend this eye-care center to my friends. Get your eyes checked at least once a year ;))... More

All the staff and Dr. Heather are very professional yet friendly toward their patients. I was able to achieve what I came here for and I truly appreciate the updated results & advice of my examination. I will definitely recommend this eye-care center to my friends. Get your eyes checked at least once a year ;)) Less

Great service and insight

I had an amazing experience at Yaletown Eyecare with Dr. Helon Law as my eye specialist. He was incredibly friendly, easy to talk to, and took the time to explain everything he was doing throughout the appointment. I felt both comfortable and well-informed, which made the whole process stress-free. I’ll definitely be continuing my eye care with Dr. Law and the wonderful staff at Yaletown Eyecare.... More

I had an amazing experience at Yaletown Eyecare with Dr. Helon Law as my eye specialist. He was incredibly friendly, easy to talk to, and took the time to explain everything he was doing throughout the appointment. I felt both comfortable and well-informed, which made the whole process stress-free. I’ll definitely be continuing my eye care with Dr. Law and the wonderful staff at Yaletown Eyecare. A big shout-out to the receptionist as well—she was super friendly and welcoming! Highly recommend! Less

Very impressed with service. Lovely office as well.

I've been going to optometrists for 50 years and have never had such a pleasant experience or such a thorough, skilled eye exam.

The eye care specialists at Yaletown are very informative, caring and understanding. The treatment plan for Dry Eyes known as Optilight is the only FDA approved treatment. The treatment is designed to treat the inflammation, which is a key factor in the Dry Eye problem. The treatment is done in a safe manner which is very well explained both before and during your treatment. The specialists desig... More

The eye care specialists at Yaletown are very informative, caring and understanding. The treatment plan for Dry Eyes known as Optilight is the only FDA approved treatment. The treatment is designed to treat the inflammation, which is a key factor in the Dry Eye problem. The treatment is done in a safe manner which is very well explained both before and during your treatment. The specialists design the treatment to your individual sensitivity and make sure that you are comfortable during the procedure, which is only about 15 to 20 minutes. I would certainly recommend Yaletown EyeCare for your optical needs. They care and your eyes will too. John Sep 2024 Less

我不想说 你自己应该清楚

INACCURATE PRESCRIPTIONS AND NO REFUND I had a very disappointing experience at this clinic regarding my eye exams. Within less than a year, I was given two different prescriptions by Dr. Heather Chin (the owner), both of which were completely unsuitable. The first prescription, at the end of 2023, made my glasses uncomfortable, and even after a second visit in early 2024, the issue persisted. F... More

INACCURATE PRESCRIPTIONS AND NO REFUND I had a very disappointing experience at this clinic regarding my eye exams. Within less than a year, I was given two different prescriptions by Dr. Heather Chin (the owner), both of which were completely unsuitable. The first prescription, at the end of 2023, made my glasses uncomfortable, and even after a second visit in early 2024, the issue persisted. Frustrated, I had a new exam done at another clinic, and the new prescription was vastly different but finally correct. I reached out to the clinic, hoping for a refund given the significant deviation between the prescriptions, but they refused. They claimed there were no similar complaints and suggested that various factors could cause prescription changes. However, my vision has been stable for over eight years, so such a huge difference within a year seems highly questionable. Furthermore, there are other complaints regarding similar issues. This clinic refuses to take responsibility, despite clear evidence of their inaccurate prescriptions. I'm now stuck with glasses I can't use and out of pocket for another eye exam that wasn't covered by insurance. I would not recommend this clinic to anyone seeking reliable eye care. **Response to the last comment** They claimed there were 9 months in between, but that is not true, as my second prescription was made at the end of January (second correction), and the recent one was in early May (4 months later). Still, the deviation was significantly high. They also mention that they offered me a change in my prescription, but the reality is that they never did, even after I asked them for a refund given the circumstances. Less

Super friendly team! Convenient location and professional service. Everyone here is so attentive and patient. I've since recommended my mom to this place!... More

Super friendly team! Convenient location and professional service. Everyone here is so attentive and patient. I've since recommended my mom to this place! Less

I was struggling with eye strain to the point of barely being able to work on my computer, and was panicking a bit about losing my vision. Dr. Chin was so kind and reassuring, and adjusted my prescription and recommended additional measures which immediately helped relieve the strain. The whole staff is friendly and welcoming, and they were super helpful with picking out frames. Great experience... More

I was struggling with eye strain to the point of barely being able to work on my computer, and was panicking a bit about losing my vision. Dr. Chin was so kind and reassuring, and adjusted my prescription and recommended additional measures which immediately helped relieve the strain. The whole staff is friendly and welcoming, and they were super helpful with picking out frames. Great experience all-around and my eyes are feeling much better now - highly recommend this clinic! Less

Terrible experience. Staff was rude and unhelpful, and I waited over an hour past my appointment time. The exam felt rushed, and I was prescribed the wrong lenses. When I called to fix it, they were dismissive. Wouldn’t recommend this clinic at all.... More

Terrible experience. Staff was rude and unhelpful, and I waited over an hour past my appointment time. The exam felt rushed, and I was prescribed the wrong lenses. When I called to fix it, they were dismissive. Wouldn’t recommend this clinic at all. Less

They were able to fit me in last minute when I had retinal detachment. Gave me a referral letter to go to emergency, not sure if I’ll retain sight in that eye yet but they were all wonderful at Yaletown EyeCare. I’m very grateful!... More

They were able to fit me in last minute when I had retinal detachment. Gave me a referral letter to go to emergency, not sure if I’ll retain sight in that eye yet but they were all wonderful at Yaletown EyeCare. I’m very grateful! Less

Dr. Chin had just the right balance of professionalism and down-to-earth, casual conversation. I learned new things during the appointment, and felt like she had my best interests at heart.... More

Dr. Chin had just the right balance of professionalism and down-to-earth, casual conversation. I learned new things during the appointment, and felt like she had my best interests at heart. Less

Terrific environment.

Wonderful experience , friendly and professional staff.

Very professional and thorough. Very impressed and would not hesitate to recommend. Nice office 1 block from Canada lIne in Yaletown

Service was excellent. I was travelling from out of town and sustained an eye injury. They fit me in on short notice and the care received was excellent.... More

Service was excellent. I was travelling from out of town and sustained an eye injury. They fit me in on short notice and the care received was excellent. Less

These people are amazing….we had an optometry emergency, stuck in Vancouver due to the Microsoft glitch, could not get out and these people came through for us, they didn’t event think about helping!!!! I don’t live here but I STRONGLY recommend them…THESE ARE AMAZING PEOPLE!!!!!... More

These people are amazing….we had an optometry emergency, stuck in Vancouver due to the Microsoft glitch, could not get out and these people came through for us, they didn’t event think about helping!!!! I don’t live here but I STRONGLY recommend them…THESE ARE AMAZING PEOPLE!!!!! Less

After getting a sliver of wood embedded in my eye I was scrambling around to find an eye doctor. I was lucky enough to come across Dr. Heather Chin who was able to take me in for an appointment. It was an excellent experience overall. She had great bedside manner and was very knowledgeable. She was able to pull out the splinter and provided easy to follow after-care instructions. A few days lat... More

After getting a sliver of wood embedded in my eye I was scrambling around to find an eye doctor. I was lucky enough to come across Dr. Heather Chin who was able to take me in for an appointment. It was an excellent experience overall. She had great bedside manner and was very knowledgeable. She was able to pull out the splinter and provided easy to follow after-care instructions. A few days later and the eye feels great! I highly recommend Dr. Chin and Yaletown EyeCare Less

Great experience! Dr. Chin is friendly, knowledgeable, and answered all of my questions.

Dr. Huynh was very professional and efficient during my eye exam.

Great care and service all around. Very friendly staff. I've found my new optometrist in Vancouver

Dr. Helon is very nice and professional. He keeps patient to my eye exam although my english is not fluent and couldn't follow his instruction sometime. I feel confident and safe about my eye health status after exam. The receptionist and the doctor assistant are warm as well, I will go to Yaletown EyeCare for regular eye exam in the future.... More

Dr. Helon is very nice and professional. He keeps patient to my eye exam although my english is not fluent and couldn't follow his instruction sometime. I feel confident and safe about my eye health status after exam. The receptionist and the doctor assistant are warm as well, I will go to Yaletown EyeCare for regular eye exam in the future. Less

Dr. Law was excellent. He was thorough, explained everything in clear language and made recommendations that were exactly what I needed. Thank you!

Wasted 2 hours of my time with the sales staff

By far the best eye doctor in Vancouver! Go get your eyes checked there!

Went to see Dr. Chin for my eye exam and really felt comfortable and at ease. All the staff were super nice and helpful. I would not hesitate to go again or recommend to anyone.... More

Went to see Dr. Chin for my eye exam and really felt comfortable and at ease. All the staff were super nice and helpful. I would not hesitate to go again or recommend to anyone. Less

The treatment was very personal and professional.

Seamless experience from eye exam to purchasing a new pair of glasses. Thank you Dr. Heather and team!

Dr. Chin is very thorough and professional. One star off because prescription is valid for 1 year. If for any reasons a replacement glass is needed after 1 year, long enough for prescription to expire but too short for the next round of insurance to kick in which is usually after 2 years, you will need to pay for another exam even if the prescription stays the same.... More

Dr. Chin is very thorough and professional. One star off because prescription is valid for 1 year. If for any reasons a replacement glass is needed after 1 year, long enough for prescription to expire but too short for the next round of insurance to kick in which is usually after 2 years, you will need to pay for another exam even if the prescription stays the same. Less

Dr. Heather Chin is the absolute best! So personable, knowledgeable, and caring - would hands down recommend Dr. Chin to anyone looking for an optometrist.... More

Dr. Heather Chin is the absolute best! So personable, knowledgeable, and caring - would hands down recommend Dr. Chin to anyone looking for an optometrist. Less

Super helpful with getting new lenses for my frames! They also helped me put on a screw for my loose nose pads 👍👍

Every one was so nice, courteous, funny and very flexible. Big shoutout to Ronak at the desk for being very helpful and polite. Big thanks to the whole team for helping me in my time of need... More

Every one was so nice, courteous, funny and very flexible. Big shoutout to Ronak at the desk for being very helpful and polite. Big thanks to the whole team for helping me in my time of need Less

Fast efficient friendly professional service resolving my swollen eyes issue on a walk in without an appointment. Highly recommend!

I’m not sure about the 5 star ratings… I got my eyes checked and signed up for the contact lens trial. I didn’t like the contacts I was given. I went back and they only gave me one pair of lenses to try… I went out of my way for one pair. I’ve been to other places. They were much more generous with their trials. You’d need a week’s worth to see if the contacts work well with your eyes. If you ar... More

I’m not sure about the 5 star ratings… I got my eyes checked and signed up for the contact lens trial. I didn’t like the contacts I was given. I went back and they only gave me one pair of lenses to try… I went out of my way for one pair. I’ve been to other places. They were much more generous with their trials. You’d need a week’s worth to see if the contacts work well with your eyes. If you are interested in contacts, I would recommend going somewhere else. Less

Very happy visit at Yaletown Eyecare

Went there two years ago and now probably need a new prescription but they are excellent and have a good selection of glasses.

Dr. Chin was great, professional, and extremely knowledgeable. I was in a rush and the clinic was able to accommodate me as a last minute drop in. Thank you to everyone who made it successful visit.... More

Dr. Chin was great, professional, and extremely knowledgeable. I was in a rush and the clinic was able to accommodate me as a last minute drop in. Thank you to everyone who made it successful visit. Less

Amazing experience here ! Very friendly and thorough

I recommend mentioning sunglasses on the list of things to bring as eyes may get dilated. I didn't know and didn't bring mine.

I visited here for the first time last December to get an eye exam with Dr. Heather. She was so kind and very professional and really cared for my eyes to see better. We discussed not wearing reading glasses at that moment, however, I changed my mind about getting glasses so I visited again. A staff, Archana, helped me find frames which were fit for me and looked good on me at the same time. I al... More

I visited here for the first time last December to get an eye exam with Dr. Heather. She was so kind and very professional and really cared for my eyes to see better. We discussed not wearing reading glasses at that moment, however, I changed my mind about getting glasses so I visited again. A staff, Archana, helped me find frames which were fit for me and looked good on me at the same time. I also got a good deal for 2 pairs of glasses which I'm happy with that price as well. I highly recommend to visit here if you need an eye exam and glasses! You will be happy for sure! Less

Had my first visit with Dr Heather Chin today. Very professional and good service for eye examination . Nice big shop with lots of choices for frames. No hard selling at all. The shop manager Ali also very nice and explains in detail what are available and what best suits my prescription needs , the differences.... I made my choice for a pair of progressive eye glasses and will be ready in 2 w... More

Had my first visit with Dr Heather Chin today. Very professional and good service for eye examination . Nice big shop with lots of choices for frames. No hard selling at all. The shop manager Ali also very nice and explains in detail what are available and what best suits my prescription needs , the differences.... I made my choice for a pair of progressive eye glasses and will be ready in 2 weeks. Let's see how the after sales service and result would be.... Less

Had an emergency as my eye was bothering me. I called the clinic and the receptionist (sorry I didn't get her name) was able to squeeze me in for a quick appointment even though they were all booked up until next week. I had my appointment with Dr. Chin and she was great, helped find the source of the problem.... More

Had an emergency as my eye was bothering me. I called the clinic and the receptionist (sorry I didn't get her name) was able to squeeze me in for a quick appointment even though they were all booked up until next week. I had my appointment with Dr. Chin and she was great, helped find the source of the problem. Less

Had an eye exam with Dr. Chin last week and the experience was great. I’ve been having dry eyes for a while, but this winter in particular they have become so easily irritated by wind and cold weather. No previous eye doctors have asked me to pay extra attention to it. Glad that Dr. Chin pointed it out for me, so that I can take actions before it gets even worse.... More

Had an eye exam with Dr. Chin last week and the experience was great. I’ve been having dry eyes for a while, but this winter in particular they have become so easily irritated by wind and cold weather. No previous eye doctors have asked me to pay extra attention to it. Glad that Dr. Chin pointed it out for me, so that I can take actions before it gets even worse. Less

Today I visited Dr.Chin for an eye exam.It was my first time taking an eye exam in Canada and I was kind of nervous cuz I failed the vision test at ICBC the other day. But I’m glad nothing was wrong with my eyes except dryness.Everyone was super nice:)... More

Today I visited Dr.Chin for an eye exam.It was my first time taking an eye exam in Canada and I was kind of nervous cuz I failed the vision test at ICBC the other day. But I’m glad nothing was wrong with my eyes except dryness.Everyone was super nice:) Less

ICBC referred me for an eye test for my driving licence, I was surprised as I had no vision problems before. I was glad to see Dr. Chin for a check-up, and she found my vision to be fine. ICBC eye test machine can be wrong, but a real doctor can't. Dr. Chin is a real doctor... More

ICBC referred me for an eye test for my driving licence, I was surprised as I had no vision problems before. I was glad to see Dr. Chin for a check-up, and she found my vision to be fine. ICBC eye test machine can be wrong, but a real doctor can't. Dr. Chin is a real doctor Less

Dr. Helon Law and Brenda at the front counter were very kind. I had a great experience going in for my routine checkup and everything was a smooth process.... More

Dr. Helon Law and Brenda at the front counter were very kind. I had a great experience going in for my routine checkup and everything was a smooth process. Less

I visited Dr.Soltani for my eye exam .she was very friendly and expert , also the lady helped me when i arrive was very nice and friendly too.I would go back to Dr.soltani for my furure eye exams for sure... More

I visited Dr.Soltani for my eye exam .she was very friendly and expert , also the lady helped me when i arrive was very nice and friendly too.I would go back to Dr.soltani for my furure eye exams for sure Less

dr Chin is awesome. super nice and very knowledgeable. everyone is very nice and helpful at this place

A very warm overall experience.

I have read the ratings online and decided to book eye appointments with dr. Chin for my whole family ranging from 2 years old, 6, 9 to myself and my husband. The receptionist is nice and kind, and dr. Chin has her way to make everyone feel comfortable and happy during the eye exam. We had a good experience.... More

I have read the ratings online and decided to book eye appointments with dr. Chin for my whole family ranging from 2 years old, 6, 9 to myself and my husband. The receptionist is nice and kind, and dr. Chin has her way to make everyone feel comfortable and happy during the eye exam. We had a good experience. Less

Dr. Heather Chin is a professional, patient and caring optometrist. Our whole family loves her. Highly recommended.

very professional

All were knowledgable, helpful and convivial.

Dr Chin was very kind and thorough!! I highly recommend her!!

Dr. Chin and her assistant were friendly, efficient and very knowledgeable.

Dr. Chin was sweet, not pushy and responsible.Advice from me, would be good to have a tweezers to take contact lenses.

First exam in years - was scared and ashamed, but both Brenda and dr. Chin made me feel very comfortable. And the eye exam itself was very professional and very patient-oriented!... More

First exam in years - was scared and ashamed, but both Brenda and dr. Chin made me feel very comfortable. And the eye exam itself was very professional and very patient-oriented! Less

Went to see Dr. H. Chin for an issue with one of my eyes as well as a regular eye exam and vision test. From the technician who did some of the initial testing to Dr. Chin herself, it was an extremely seamless and pleasant experience. Dr. Chin answered all my questions and explained everything I needed to know with great professionalism and warmth. I didn't feel rushed or discouraged from asking ... More

Went to see Dr. H. Chin for an issue with one of my eyes as well as a regular eye exam and vision test. From the technician who did some of the initial testing to Dr. Chin herself, it was an extremely seamless and pleasant experience. Dr. Chin answered all my questions and explained everything I needed to know with great professionalism and warmth. I didn't feel rushed or discouraged from asking questions. Would definitely go back and recommend. Less

We are incredibly grateful to Dr. Chin for getting us in for an emergency appointment. I cannot recommend Yaletown Eyecare enough. We knew we were in excellent hands from the moment we walked in!... More

We are incredibly grateful to Dr. Chin for getting us in for an emergency appointment. I cannot recommend Yaletown Eyecare enough. We knew we were in excellent hands from the moment we walked in! Less

The staff was so friendly and helpful, and my eye exam was thorough and painless. The clinic is a great location right in the heart of Yaletown and the atmosphere is welcoming to all. Recommend Dr. Chin to anyone who needs eye care in the area.... More

The staff was so friendly and helpful, and my eye exam was thorough and painless. The clinic is a great location right in the heart of Yaletown and the atmosphere is welcoming to all. Recommend Dr. Chin to anyone who needs eye care in the area. Less

One of the best experiences I have had. Very personable and very good. Definitely the place to go.

Excellent service, friendly.

First eye exam in many years. A very friendly and professional experience here from start to finish.The lady on the front desk was so welcoming, I'm sorry I didn't catch your name.Dr Stephanie was so thorough and carefully talked me through everything I needed to know.Thank you, I'll be back in 2 years!... More

First eye exam in many years. A very friendly and professional experience here from start to finish.The lady on the front desk was so welcoming, I'm sorry I didn't catch your name.Dr Stephanie was so thorough and carefully talked me through everything I needed to know.Thank you, I'll be back in 2 years! Less

My first experience with Dr. Heather Chin and it couldn’t go better. She is kind, knowledgeable, and professional; and she cares. She quickly found what was going on, which gave me tremendous relief. The clinic looks modern, clean, and well maintained. I am happy I have found Dr. Heather Chin.... More

My first experience with Dr. Heather Chin and it couldn’t go better. She is kind, knowledgeable, and professional; and she cares. She quickly found what was going on, which gave me tremendous relief. The clinic looks modern, clean, and well maintained. I am happy I have found Dr. Heather Chin. Less

Had an eye exam with Helon Law, he was very friendly, professional and knowledgeable. He found the root cause of some minor eye issues I have been dealing with the past few years and he was able to prescribe something for me to alleviate these issues. Overall it was a great experience.... More

Had an eye exam with Helon Law, he was very friendly, professional and knowledgeable. He found the root cause of some minor eye issues I have been dealing with the past few years and he was able to prescribe something for me to alleviate these issues. Overall it was a great experience. Less

Good customer serviceadvice and products

Dr. Karen Wang was very pleasant, professional & kind to my daughter who was with me. She answered all my questions that gave me better understanding, without making me feel rushed. Very satisfied with my experience.... More

Dr. Karen Wang was very pleasant, professional & kind to my daughter who was with me. She answered all my questions that gave me better understanding, without making me feel rushed. Very satisfied with my experience. Less

Great patient skills, excellent clinic facilities and super friendly staff.

I had the pleasure of recently visiting Dr. Karen Wang, an optometrist in the heart of the Yaltetown . From the moment I walked into the clinic, I was impressed by her friendliness and ability to put my nerves at ease (I had never used contact lenses, nor did I know anything about them) Dr. Wang was extremely informative and took the time to answer all of my questions in a way that was easy to u... More

I had the pleasure of recently visiting Dr. Karen Wang, an optometrist in the heart of the Yaltetown . From the moment I walked into the clinic, I was impressed by her friendliness and ability to put my nerves at ease (I had never used contact lenses, nor did I know anything about them) Dr. Wang was extremely informative and took the time to answer all of my questions in a way that was easy to understand. During my eye exam, Dr. Wang thoroughly explained each step of the process, making me feel comfortable and confident in her ability as an optometrist. She was meticulous and took my concerns seriously, checking and double-checking everything to make sure that my prescription was accurate and I understood what it meant . I was pleased to find that the clinic was well-stocked with the latest and best technology to accurately diagnose and provide the best possible care. The level of care that I received from Dr. Wang did not end with my appointment. The following day, I had an unexpected question about my left contact, so I returned to the clinic for further assistance. Without hesitation, Dr. Wang welcomed me back and offered her expertise to help me address my additional concerns, ensuring that I left the clinic feeling satisfied and confident in my vision health. 10/10 would recommend and I will be back for any eye health related appointments. Less

Dr. Karen Wang took the time to thoroughly explain to me all of my eye test results. She is friendly, professional, and very knowledgeable. The staff is friendly and helpful. I can confidently recommend Dr. Wang and Yaletown Eyecare!... More

Dr. Karen Wang took the time to thoroughly explain to me all of my eye test results. She is friendly, professional, and very knowledgeable. The staff is friendly and helpful. I can confidently recommend Dr. Wang and Yaletown Eyecare! Less

My husband and I recently visited Yaletown EyeCare for our routine eye exam, and I must say that my experience was exceptional from start to finish. As a return customer, I was already impressed with their service, but this visit exceeded my expectations.The front desk warm demeanor immediately created a positive atmosphere. During the examination, I had the pleasure of being seen by Dr. Wang, a ... More

My husband and I recently visited Yaletown EyeCare for our routine eye exam, and I must say that my experience was exceptional from start to finish. As a return customer, I was already impressed with their service, but this visit exceeded my expectations.The front desk warm demeanor immediately created a positive atmosphere. During the examination, I had the pleasure of being seen by Dr. Wang, a knowledgeable and experienced optometrist. She took the time to thoroughly explain each step of the eye exam, ensuring that I understood the results and any potential concerns. Dr. Wang's expertise was evident as she answered all of my questions with clarity and patience, making me feel well-informed and cared for throughout the entire process. Thank you, highly recommend! Less

I would definitely recommend Yaletown EyeCare as my go-to place for eye exams and consultations! All the on-site staff was extremely helpful, and Dr. Karen Wang is one of the most welcoming and professional health experts I've ever met. She went out of her way to make sure I understood every aspect of the examination, answered all my questions and helped me reach a diagnosis that makes sense with... More

I would definitely recommend Yaletown EyeCare as my go-to place for eye exams and consultations! All the on-site staff was extremely helpful, and Dr. Karen Wang is one of the most welcoming and professional health experts I've ever met. She went out of her way to make sure I understood every aspect of the examination, answered all my questions and helped me reach a diagnosis that makes sense with my symptoms. I'm definitely coming back to Yaletown Eyecare for all my routine checks! Less

Highly recommend! Haven’t seen an optometrist in nearly 3 years and happened to book Dr. Karen Wang. Super easy going and comfortable!

Extremely professional, competent and kind optometrist. The whole team was wonderful. Highly recommended optical facility.

Delighted with my experience. Easy scheduling for same day or same week appointments, reassuringly thorough eye-exam, the team were warm and professional and have a highly efficient process. In and out in 40 mins. Bam! Definitely recommend.... More

Delighted with my experience. Easy scheduling for same day or same week appointments, reassuringly thorough eye-exam, the team were warm and professional and have a highly efficient process. In and out in 40 mins. Bam! Definitely recommend. Less

Amazing service 👍 Thanks

We had a pleasant experience with our eye tests at Yaletown EyeCare. Dr. Heather has a friendly manner. She was detail oriented, provided clear instructions and explained her findings. The staff, Archana and Anna were very helpful and patient in assisting us with registration and with finding the right eye glasses.... More

We had a pleasant experience with our eye tests at Yaletown EyeCare. Dr. Heather has a friendly manner. She was detail oriented, provided clear instructions and explained her findings. The staff, Archana and Anna were very helpful and patient in assisting us with registration and with finding the right eye glasses. Less

Had a great experience with Dr Chin. Thorough, informative, answered all my questions and to top it off, she’s very friendly :) would highly recommend

Dr. Heather Chin was great, super friendly and knowledgable.

I am a senior but have never needed prescription glasses. I've also never given much thought to getting routine eye exams until the conversation recently came up with my friends. Dr. Heather Chin was recommended to me. I am very grateful for her thorough eye exam on March 22. She noticed high eye pressure and referred me to an ophthalmologist at the Eye Care Centre. On April 3rd I was diagnos... More

I am a senior but have never needed prescription glasses. I've also never given much thought to getting routine eye exams until the conversation recently came up with my friends. Dr. Heather Chin was recommended to me. I am very grateful for her thorough eye exam on March 22. She noticed high eye pressure and referred me to an ophthalmologist at the Eye Care Centre. On April 3rd I was diagnosed with glaucoma and have started treatment. I did not have any symptoms and there are no warning signs for most types of glaucoma, which is why I'm very thankful I chose to visit Dr. Chin for an eye exam!! I will be sure to encourage all my family & friends, young & old, to get routine eye exams & I will be sure to recommend Dr. Chin. Less

Was very happy with my eye exam and help I received from Dr. Chin. I would also like to thank Anna who was amazing and went way out of her way to make sure I found the perfect frames. She spent so much time with me and had such great patience.... More

Was very happy with my eye exam and help I received from Dr. Chin. I would also like to thank Anna who was amazing and went way out of her way to make sure I found the perfect frames. She spent so much time with me and had such great patience. Less

Heather was super sweet! I would definitely recommend her!

Direct Billing and great customer service

Highly recommended. Dr Chin was friendly and excellent.

Great service ,very nice people

Efficient, professional, and friendly staff. Dr. Tan was very clear, informative, and a pleasure to see for my appointment.

Simply put…I couldn’t have been better taken care of

Great service! I was a bit late and they were understanding! I will go back and highly recommend.

Dr.Stephanie and staff are expert also nice people, thank you all

Random search for an optical examination after 2018. Good review and rating lead me to this location. Once I entered I was immediately greet and went to reception area. Dr Chin showed up within minutes and explained the check procedure. After the mechanic check, she brought me to do the visual check. Clearly explained and addressed my concern of blue filter and use for driving or viewing computer... More

Random search for an optical examination after 2018. Good review and rating lead me to this location. Once I entered I was immediately greet and went to reception area. Dr Chin showed up within minutes and explained the check procedure. After the mechanic check, she brought me to do the visual check. Clearly explained and addressed my concern of blue filter and use for driving or viewing computer. Am kind of surprised that the optical can do all shape of lens for glasses not purchased local. And the sales told me all the option for sunglasses feature etc. Just the price for the lenses are high compared to where I came from. Satisfactory experience. Less

My "eye exam and contact lens" appointment with Dr. Heather Chin was one of my best interactions with an optometrist. She was thorough, answered all my questions, and moved through the appointment quickly yet effectively. I never felt pressure from her, or anyone there, to buy anything from the shop either, which was nice. Great experience.... More

My "eye exam and contact lens" appointment with Dr. Heather Chin was one of my best interactions with an optometrist. She was thorough, answered all my questions, and moved through the appointment quickly yet effectively. I never felt pressure from her, or anyone there, to buy anything from the shop either, which was nice. Great experience. Less

Nothing wrong with the service. Dr. Chin took her time and never rushed me. Explained everything and answered all my questions. I liked there was no push to purchases glasses right then, so I guess there is some independence from the glasses shop itself. Is it better than any other eye exam I've had? Maybe, but not clearly so. I have to knock off one star because it is much more expensive than ot... More

Nothing wrong with the service. Dr. Chin took her time and never rushed me. Explained everything and answered all my questions. I liked there was no push to purchases glasses right then, so I guess there is some independence from the glasses shop itself. Is it better than any other eye exam I've had? Maybe, but not clearly so. I have to knock off one star because it is much more expensive than other places, enough to raise a flag with my insurance provider. (Which resulted in them not covering the full charge). Less

This was my 2nd time with Yaletown EyeCare. First one was for my 2 years old. Both of my experiences were so nice, kind and clear. They answered all my questions and concerns. Everyone is so well-qualified.... More

This was my 2nd time with Yaletown EyeCare. First one was for my 2 years old. Both of my experiences were so nice, kind and clear. They answered all my questions and concerns. Everyone is so well-qualified. Less

Very good service and kind staff. Anna and Ali are super friendly and very helpful when it comes to finding what you need and provide exceptional service and customer care. They explained in a very clear and informative manner and did absolutely everything to assist me. 10/10 would recommend!... More

Very good service and kind staff. Anna and Ali are super friendly and very helpful when it comes to finding what you need and provide exceptional service and customer care. They explained in a very clear and informative manner and did absolutely everything to assist me. 10/10 would recommend! Less

Loved my appointment with Dr. Heather Chin, she made the process so easy and enjoyable and answered all my questions. Will return!

Planner approved for all your eye care need. Dr Chin is attentive and knowledge about her craft. Highly recommended!

Dr Heather Chin was personable and professional! Great experience.

Went in to get my frames fixed, friendly staff and they were able to fix them on the spot.. highly recommend

I had smth appeared on my eye on Saturday and was looking for open optometrist office. Called at 2pm and was told to come at 3:30pm for an appointment. Dr. Heather Chin was very friendly and professional. She quickly registered my info in the system and did comprehensive eye exam. She was listening to my questions carefully with patience and responding clearly and explaining thoroughly. She truly... More

I had smth appeared on my eye on Saturday and was looking for open optometrist office. Called at 2pm and was told to come at 3:30pm for an appointment. Dr. Heather Chin was very friendly and professional. She quickly registered my info in the system and did comprehensive eye exam. She was listening to my questions carefully with patience and responding clearly and explaining thoroughly. She truly takes care of her patients. Whether you're new in town or just looking for another optometrist, this is the best eyecare clinic you'll be happy to visit. Less

Dr Chin was so pleasant and informative. The exam was actually enjoyable! We were very happy with her services.

My appointment was fast and easy...thanks!!

Excellent exam and interview. Very knowledgeable and informative. Dr. Tan was very thorough, answered all my questions and provided very good information. A lot of options for both glasses and contacts were offered. I would recommend Dr. Tan and this office to family and friends.... More

Excellent exam and interview. Very knowledgeable and informative. Dr. Tan was very thorough, answered all my questions and provided very good information. A lot of options for both glasses and contacts were offered. I would recommend Dr. Tan and this office to family and friends. Less

Wow! They are really professional. The service was amazing. Everything was clean and believe me. They have really good and professional services.

Amazing service, very knowledgeable doctor! Loved the fact that she took her time explaining some concerns and questions I had.

They were SO very nice and repaired my daughter’s glasses and even cleaned them with no charge. Great place, would highly recommend.

Dr. Chin is amazing. I had been dealing with several clinic doctors and two trips to the ER for blepharitis. While on medication for this I also developed conjunctivitis. I then saw Dr Chin who reviewed the course of treatment I was currently on and then prescribed additional drops. My eye was 1000 times better within 48 hours! She is very personable, extremely knowledgeable and cares about her... More

Dr. Chin is amazing. I had been dealing with several clinic doctors and two trips to the ER for blepharitis. While on medication for this I also developed conjunctivitis. I then saw Dr Chin who reviewed the course of treatment I was currently on and then prescribed additional drops. My eye was 1000 times better within 48 hours! She is very personable, extremely knowledgeable and cares about her patients. I had an equally pleasant follow up visit where she answered all my remaining questions and I feel better physically and emotionally. If you are looking for an optometrist, I highly recommend her. You will not regret it. Less

Dr. Chin was awesome! It was my first time visiting her and it was one of the best optometry experiences I’ve had - I would definitely recommend her to anyone.... More

Dr. Chin was awesome! It was my first time visiting her and it was one of the best optometry experiences I’ve had - I would definitely recommend her to anyone. Less

Spectacular service

Great, friendly service!

Dr. Heather Chin was very professional and friendly at the same time! My eye exam was done thoroughly and Dr. Chin was able to answer all my questions! My eyes have never felt so taken care of. Those little guys thank you!... More

Dr. Heather Chin was very professional and friendly at the same time! My eye exam was done thoroughly and Dr. Chin was able to answer all my questions! My eyes have never felt so taken care of. Those little guys thank you! Less

I am extremely satisfied with Yaletown Eyecare center. Dr. Chin perform the best eye exam and referred me to the best specialists in the city. I am really glad I chose this center for my eyes.... More

I am extremely satisfied with Yaletown Eyecare center. Dr. Chin perform the best eye exam and referred me to the best specialists in the city. I am really glad I chose this center for my eyes. Less

Dr. Heather Chin was very professional and her recommendations fixed the problem I was having with my dry eyes. I would highly recommend her!

I had a wonderful first visit with Dr. Heather Chin. Admittedly, it had been five years since my last eye exam, but Dr. Chin didn't make me feel judged. She was professional and very easy to talk to, and even provided some helpful tips and recommendations for my dry eyes + eyelids. If you're looking for a new optometrist, Dr. Chin is it.... More

I had a wonderful first visit with Dr. Heather Chin. Admittedly, it had been five years since my last eye exam, but Dr. Chin didn't make me feel judged. She was professional and very easy to talk to, and even provided some helpful tips and recommendations for my dry eyes + eyelids. If you're looking for a new optometrist, Dr. Chin is it. Less

I had an excellent full comprehensive eye exam with Dr. Heather Chin and I was able to get special eye drops and an eye mask that has helped me tremendously with a condition I've struggled with for the last two years. I can't wait to get my eye glasses on order from here. Great customer service too!... More

I had an excellent full comprehensive eye exam with Dr. Heather Chin and I was able to get special eye drops and an eye mask that has helped me tremendously with a condition I've struggled with for the last two years. I can't wait to get my eye glasses on order from here. Great customer service too! Less

I have never been so impressed with the level of care and great service by a doctor and her staff. I have seen 7 different doctors in the past 3 months regarding my eye situation and none of them seemed to care about my issue as much as Dr. Chin did. Although fully booked, she was able to squeeze me in to see her immediately. At the appointment she was extremely understanding, caring, attentiv... More

I have never been so impressed with the level of care and great service by a doctor and her staff. I have seen 7 different doctors in the past 3 months regarding my eye situation and none of them seemed to care about my issue as much as Dr. Chin did. Although fully booked, she was able to squeeze me in to see her immediately. At the appointment she was extremely understanding, caring, attentive, knowledgeable, detail-oriented and genuinely a nice, honest person. I even received follow up emails on how to care for my eye and she took the extra step to make sure I had the best care ever! I am so excited to book my kids to come to see her too! I have found the best Optometrist ever! Thank you Dr. Chin! Less

Dr. Chin was so patient and professional. I highly recommend her!!

Dr. Cheung is an amazing doctor. He is professional, knowledgeable, detailed, and thorough. His manners are impeccable - he was friendly and attentive; I didn't get the feeling of being rushed. He listens well and gives very good feedback. I felt so well taken care of. The facility is modern and lovely. It was so reassuring at this time of covid to be in a very sanitary environment, especially as... More

Dr. Cheung is an amazing doctor. He is professional, knowledgeable, detailed, and thorough. His manners are impeccable - he was friendly and attentive; I didn't get the feeling of being rushed. He listens well and gives very good feedback. I felt so well taken care of. The facility is modern and lovely. It was so reassuring at this time of covid to be in a very sanitary environment, especially as eye exams require close physical proximity. The staff were friendly. welcoming, warm and very helpful. China was very sweet and made sure to explain everything to me and that all my questions were answered. I highly recommend Yaletown Eyecare! I am so thankful to have found them and will recommend them to my family and friends. Less

Dr. K. Cheung provided thorough examination and made thoughtful recommendations to keep my eyes healthy. He was also punctual. They also had direct billing to my extended health care insurance company. Highly recommend to anybody who needs eye exams.... More

Dr. K. Cheung provided thorough examination and made thoughtful recommendations to keep my eyes healthy. He was also punctual. They also had direct billing to my extended health care insurance company. Highly recommend to anybody who needs eye exams. Less

I went in for a regular check up with Dr. Cheung. I had voiced my concerns that I may have developed astigmatism due to flares when driving at night. Dr. Cheung responded with something to the effect of, "almost everyone has astigmatism and isn't something you should be worried about." Thinking I may be wrong, I proceeded with purchasing new lenses for glasses based on Dr. Cheung's prescription. ... More

I went in for a regular check up with Dr. Cheung. I had voiced my concerns that I may have developed astigmatism due to flares when driving at night. Dr. Cheung responded with something to the effect of, "almost everyone has astigmatism and isn't something you should be worried about." Thinking I may be wrong, I proceeded with purchasing new lenses for glasses based on Dr. Cheung's prescription. Once I received my new glasses I noticed the lenses were not sharp. I had gone back to Dr. Cheung and had told him this and he had checked whether the prescription was correct. He said it was. So I went back to the glasses store and they helped me do a second eye exam and they said I have astigmatism and that's the reason why the lenses seemed blurry. The initial lenses was exactly how much my benefits would cover. With the new lenses, I pretty much have to pay for brand new lenses out of pocket because of an incompetent optometrist. I definitely would not recommend anyone to go here. Less

Fantastic! I woke up with a painful eye infection and Dr Cheung took his time to calm me down and ease my worries. He checked my eye thoroughly and I left his office with a prescription and information on how to treat my eye. Really thankful for his thoroughness!... More

Fantastic! I woke up with a painful eye infection and Dr Cheung took his time to calm me down and ease my worries. He checked my eye thoroughly and I left his office with a prescription and information on how to treat my eye. Really thankful for his thoroughness! Less

Big shout out to Chyna for helping me fix my glasses. Great location, big displays, friendly staff.

I had my very first eye exam here, and I found this place by coincidence, the staff was incredibly amazing and they guide me through the whole process. They are there to help customers! I never felt forced to buy something, and the doctor explained everything perfectly. I recommend this place 100%... More

I had my very first eye exam here, and I found this place by coincidence, the staff was incredibly amazing and they guide me through the whole process. They are there to help customers! I never felt forced to buy something, and the doctor explained everything perfectly. I recommend this place 100% Less

While visiting Vancouver I dropped by Dr. Gan’s office for help with my eye pain. I was most impressed with her caring demeanor; she spent much time explaining to me about my extreme dry eye problem and offered advice such as warm compresses to alleviate the problem. Too bad I’m an out of towner or I would have found a great optometrist for life. Thanks Dr. Gan for your generosity with your ti... More

While visiting Vancouver I dropped by Dr. Gan’s office for help with my eye pain. I was most impressed with her caring demeanor; she spent much time explaining to me about my extreme dry eye problem and offered advice such as warm compresses to alleviate the problem. Too bad I’m an out of towner or I would have found a great optometrist for life. Thanks Dr. Gan for your generosity with your time and knowledge! Less

Dr. Gan was informative, personable and very professional. I went in for a 2 year eye exam.She was able to identify that some eye dryness I was having was due to partially blocked ducts, and suggested compresses to help eleviate the symptoms. I was pleasantly surprised at the end as she was able to bill a portion to MSP due to my dryness, which brought down the final bill.I would gladly recommend... More

Dr. Gan was informative, personable and very professional. I went in for a 2 year eye exam.She was able to identify that some eye dryness I was having was due to partially blocked ducts, and suggested compresses to help eleviate the symptoms. I was pleasantly surprised at the end as she was able to bill a portion to MSP due to my dryness, which brought down the final bill.I would gladly recommend Dr. Anita Gan. Less

i took my mother here to have her eyes checked and we had a great experience! My mother was really nervous about getting her eyes examined since she has health problems and had put it off for so long. Dr Anita Gan was friendly and warm, and took her time to answer all our questions. We really appreciated her professionalism and knowledge. I will be coming back here to get my eyes examined!... More

i took my mother here to have her eyes checked and we had a great experience! My mother was really nervous about getting her eyes examined since she has health problems and had put it off for so long. Dr Anita Gan was friendly and warm, and took her time to answer all our questions. We really appreciated her professionalism and knowledge. I will be coming back here to get my eyes examined! Less