Last Saturday was a rainy day and my car shut down in front of the left-turn lane of a busy intersection. I was standing outside the car, feeling panicked, cold and wet, and the car was causing a terrible blockage for the traffic. The lady over the phone patiently answered my call and asked for details of my whereabouts to dispatch a towing truck. Zlatko was the guy to help me with towing, and the first thing he said on the phone was “Don’t worry. I’m here to help you.” Hearing this I then felt tremendously relief, and then I calmed down and waited inside the car. Everything followed went smoothly and professionally as he arrived and moved the car to the truck. On the way back, Zlaktko was helping me to calm down with positive and comforting talks, and I felt so much better after. It was a pretty bad day, but Zlaktko turned it around and saved my day. Less

Today I needed a tow from downtown Vancouver to White Rock and Towstar was the company that helped me out. I really wanted to thank Moe for an all around good experience. He was efficient and really good at what he does. He was able to pick up the car in an awkward spot and he got me and my vehicle home safely. Again, Moe was an all around great guy, and I want to thank him an Towstar for a great service! Less

unbelievebly happy with this crew! they towed my van across vanvouver and worked late on a holiday to fix my van (wouldnt start) so i could return to the road on the same day. so so happy and grateful. they even shared their dinner Less

Showed up as scheduled and followed by courteous and fully service. Zlatko taking the time to see what might be the matter with my vehicle -- and pointing out it was time to change my front tires -- was appreciated. 6 out of 5 stars Less

I was so happy with this company. After booking the driver Mohamad CambelCalled and confirmed he was on his way. He was so kind to call me back because he thought he maybe late because of bad traffic, turns out he was only 5 min late. He was a very kind and pleasant man. Had my vehicle up and safely towed my car.I would recommend this company to anyone who wants great reliable service when needing roadside assistance. Less

I just want to give a massive thank you to Mohamed Cambell, who removed my van from steps without any damage whatsoever to the vehicle! He was extremely careful and knew exactly what he was doing. I am extremely grateful for his professionalism. Less

I needed a tow from the garbage hyundai dealership and it was an emergency because I was getting charged for taking space . No other tow service was able to come and help me within the requested time. I called tow star and they came in LESS THAN 10 MINUTES. Price was extremely reasonable and WAY LESS than what others were quoting me. The Tow Driver ZLATKO was extremely nice and even helped me push my car due to hyundai blocking the parking lot with their garbage cars. He made the impossible possible and pushed it into the tow truck. Brought it to my home and again pushed it into my driveway. He didnt have to do any of that and went out of his way. Seriously man that guy is the best and I'm so happy I met him and used this towing service. THANK YOU! <3 Less

I had a flat early in the morning on my way to work and Mohamed Cambell was very quick to respond and change my tire. Was very kind and is a reliable guy. Less

I had the pleasure of using Towstar Towing Company for assistance with my Cadillac, and I couldn't be more impressed. Zlatko, the driver, provided exceptional service and handled my vehicle with the utmost care. His professionalism and friendliness stood out, making the entire experience stress-free and efficient. Towstar arrived promptly, and Zlatko kept me informed throughout the process, ensuring my peace of mind. I highly recommend Towstar Towing Company to anyone in need of reliable and top-notch service. Thank you, Zlatko and the Towstar team! Less

Got a flat and they were picking me up within 30 minutes from when i called in. The driver Ali was super nice and loaded up my car in only a few minutes Less

We used Towstar twice this week and they were responsive and very communicative, very friendly and took care of everything we needed. If we are in need of a tow again, you'll be the one we call! Thank you Ali! Less

Great experience when I had my mach e stuck at my sons school. Quick and efficient service. Honest and fair, had me up and running in no time! I know who I'm gonna call again if in this situation again Less

Great service by Brian today......appreciated the quick response from my call.....so you really helped out given the quick service i needed.....highly recommend if you need!! Less

I would like to sincerely thank your professional team for their precise, well-organized, and highly coordinated service. From the meticulous scheduling and timely execution of tasks to the professional attitude of the receptionist and the excellent performance of the driver, everything was handled at the highest level.This level of accuracy and coordination allowed me to carry on with my daily tasks without any worries, making it a truly satisfying experience.You are truly lifesavers! I deeply appreciate your efforts and will definitely use your services again in the future. Less

Lots if emotions having to call for a tow for the first time, just before the bridge when tire exploded. Emotional support came with a tow. Thank you! Less

I recently used Towstar for a tow in Vancouver. The dispatcher said they'd have a truck there in 20 minutes. Their driver Moe arrived on time and was very polite. He was careful and experienced and got the tow done flawlessly. I highly recommend Towstar. Less

These guys were so fast and fairMy little Subaru was stuck in a very dubious spot. They too a dolly and got her out and negotiated a good price for me.Highly recommend.Also recommended by BCAA Less

I recently used EVO Carshare for the first time and, unfortunately, didn’t realize that parking in an underground lot wasn’t allowed. I lost all signal and had to call Towstar for assistance.Despite the car being wedged between two posts in a very tight spot, the driver, Amir Parsa, skillfully maneuvered it out and even managed to turn the tow truck around in the confined underground space. His expertise and professionalism were truly impressive—I’m incredibly grateful for his help! Less

Excellent service and very professional, the driver “Amir Parsa” is very professional and very respectful and very helpful. I wish him the best always for this kindness and care. Less

My vehicle overheated, thankfully I had BCAA they dispatched Tow Star based out of Burnaby, within 10 minutes of my call I received a text and 5 minutes later I received a call from the tow truck driver with an ETA of 15 minutes. The driver Amir Parsa was very professional and had very good demeanor. He was knowledgeable and very quick at what he needed to do. I was on the Skytrain on my way home when I received a call from Amir assuring me of the keys left in the lock box of the mechanics and a picture of my vehicle as to where he had dropped it. Thank you for your great customer service Amir.. Appreciate your great service, Knowledge, and going above and beyond. Less