I stopped by the store and spoke with Linda for carpet. Her service was A-1 as she explained everything to me and helped me pick some great samples. She was on time to measure my floors and didn’t rush me as I was going back and forth trying to pick out my carpet. I look forward to working with her on my next project. The installers were finished quick and made sure everything was clean and put back where it belonged . Less

What a great experience! From walking in the store and working with Fred on what type of carpet, what color etc. He brought samples to see what colors would look like against my paint and different lighting. Gave me my quote right there and then. Carpet was ordered and scheduled to install with 2 weeks Mike was great keeping me posted on delivery and install! The installers did a fantastic job! Very professional and did a beautiful job. They definitely pay close attention to detail. I highly recommend Carpet to Go! Less

Great place to purchase flooring, lots of floors a available to buy right away and amazing service Victor always replies my calls ASAP and helps me when I need him, I am very happy to do business with this company. Less

Was scheduled two weeks in advance for an 8 AM install I’m still waiting it’s 11 AM contacted the installer and was told it would be at at least another 25 minutes. This is not how you run a business have yet to evaluate their installation. Quality will continue this later. Once they finally arrived, was told they could not do the installation because the sales person did not check the floor for level now they’re charging me a second price for above the original estimate and require payment in advance to fix their error. Day two of a one day job! Once again, they’re late was told they would arrive by 8 AM didn’t show up until after 9:15am. Well, they came through even with the added price, which I was giving a generous discount that turned into a fabulous job. I’d like to thank them once again. Less

KC was extremely helpful in making recommendations that fit our needs, and the installers were amazing in their professionalism and quality of work. We love our floors! Less

We just had some Shaw laminate replaced with new Shaw laminate, yesterday by Carpet 2 Go. We have had a lot of work done to our house and we have had experience with companies where everything went great, to the opposite extreme and with Carpet 2 Go, everything went great! KC at the store did a great job, the installation scheduler was very understanding of us needing to wait for subfloor repairs prior to installation, and the 2 installers who came out to replace the flooring yesterday did a fantastic job! So glad we chose Carpet 2 Go and will again in the future, if we need flooring work. It seems rare to find a company for house work where every part of the process goes smoothly, so this is definitely very appreciated. Less

We recently moved into our new house and quickly realized that we needed new carpet. Brian with Carpet To Go was quick to measure and provide an estimate that beat competitors prices without sacrificing quality. Within a week, our new carpet was installed in a timely fashion with attention to detail. Highly recommend Carpet to Go! Less

NATALIE! WHAT A WONDERFUL CUSTOMER EXPERIENCE YOU PROVIDED WITH MY CARPET INSTALLATION! I WILL BE TELLING ALL OF MY FRIENDS AND RELATIVES ABOUT YOUR PROFESSIONALISM. THANK YOU! Less

You've got to ask for Brian! We came in with 8 month old twins to "entertain" while we shopped for carpet (NOT ideal). Brian was amazing at helping us with our options and budget and got us a really quick install to boot. The install went flawlessly. Very professional. We were impressed and thrilled with our results. Highly recommend. Less

We love our new LVP floor.Natalie she made everything so smooth. Price is right and they were able to install in less than two weeks. We can’t thank her enough because our floor turn out perfect. 100% highly recommend this place Less

KC is the man. Hiring Carpet to Go has been a wonderful experience. KC came out on his day off just to give me a quote. The best part was he didn’t make me wait days to get the quote. He sent it back the same day. In addition to this he followed up with me every step of the way. Never came off as a pushy sales guy. He was genuine and sincere and did his best to honor his word. He worked hard to get my carpet delivered and installed in a timely manner. I found the install team be equally awesome. They came the day before to prime the floor. I never had to worry if they were going to show up or not. They showed up and for the job done. This is a company who provides customer service and quality work. From start to finish. Even after the project was done and paid for KC followed up. That to me says they care. You aren’t just a number to them!!! I can’t recommend carpet to go enough. They have a customer for life!!! Less

Natalie was wonderful to work with. She helped me select flooring and came out to measure the very next day. The installers are friendly and professional, and the installation minimums are very reasonable. My new floors are beautiful. Less

Carpets to Go just installed new carpet throughout our home. From start to finish they were great! Natalie at the store was incredibly helpful, knowledgeable and easy to work with when we were making a carpet selection. When she came out to measure she brought samples with her so we could verify our chosen carpet in the house. She used a digital tool to measure that was quick and gave us assurance that we weren't paying for carpet waste. The installation team was great. They were very professional. The house looked amazing when they left. We got a great value in carpet and service from Carpets to Go and highly recommend them! We have already begun working with them for LVP flooring and are experiencing the same. Ronnie Baker has been extremely helpful in recommending a great product for a reasonable price! Less

Excellent overall. The carpet was gorgeous, Natalie the Manager is first class and the installers did a fantastic, very professional and clean job. Very satisfied! Less

We love our new carpet. Everything went pretty smooth. Natalie she is amazing and she have help us choose the right carpet within our budget.i got a few quotes from different companies for our place and Carpet to go give us the most affordable price. Their showroom for the carpet is like a candy shop. The installer team they are the pro and they work really fast. We definitely highly recommend this place Less

Natalie came to our home we visited the store and chose a potential carpet selection. She was very pleasant and the quote was less than other stores we shopped. Was originally scheduled for a Friday install but they called and moved it up to a Weds. The installation was done in no time! We are very happy and would recommend Carpet To Go to friends. Less

I first set up an appointment online to have someone measure my home and bring samples. Fred Tomasello called and verified the appointment and showed up at the designated time. He brought samples for us to review, measured multiple rooms and provided an estimate all within an hour. We had nearly the whole house that was going to get carpet. Working with Fred was great. Beyond that, the scheduling and installation was flawless. The Install team was very fast and hardworking. They carefully moved the furniture from our rooms, installed the carpet, and moved everything back to where it was. This was all set to be done in 2 days but was completed in 1.5 days. I could not have asked for a better experience. I highly recommend using this company. Thank you Carpet2Go! Less

Chrissie was great from the beginning on the sales side and the install went just as well. Pricing was competitive and service was fantastic. I would definitely recommend this location to family and friends. Less

The management is outstanding. Natalie showed the carpeting that would work well in the condominium and made suggestions as to additional areas to install. The team that installed it were so great and also adjusted the doors based on the thickness that was installed. The rooms look amazing now and I can't thank them enough for all great work. Definitely will recommend them to anyone I know who needs carpeting. Less

Carpet to Go replaced all the carpet in my home. It looks AMAZING! The entire process from getting the quote with Natalie Baucom to the installation with Luis and his crew was seamless. The installation crew was very professional and respectful of my personal things which made the process move very quickly. If you need new carpet Carpet to Go is the place for you! Less

We were thrilled with every step of the process to have new carpet installed in our guest room. Natalie, the store manager, helped us find the perfect carpet and at a great price. Since they had the carpet in stock, it was installed the day after we ordered it, by Daniel, who was clearly an expert in installation! When we need to replace the flooring in the other rooms of our house, we will be back!! THANKS Carpet to Go for your excellent service!! Less

They made it sooo easy! Came over to the home measured the rooms with a laser and reviewed samples. The gentlemen who came over for install we quick did a great job. We did this to sell our home and plan to used them with out next home as well. Less

I was extremely satisfied with Carpet to Go Flooring, from start to finish. Natalie came by my house with samples and helped me choose the products I wanted. The two crews that came, one for tile and one for carpet, were on time, prompt, courteous, quick and all around great to work with. They came in, completed their work and cleaned up before leaving. I would highly recommend Carpet to Go to anyone. Less

Natalie is such a pleasure to work with. She is very knowledgeable when it comes to flooring. The store has a large variety to fit any budget. The installers are also good, they were on time, came right in, went to work and cleaned up when finished. Fast and efficient. If you need flooring please contact Natalie you will not be disappointed. Less

Carpet To Go did a great job onmy bathroom floor. The installer did a great job and the was very neat . Native was a very helpful and nice sale person. Less

Carpet to go provided us with a wonderful experience. Natalie drove all the way out and was sweet and kind as she took pictures of our steps. She was prompt and caring with my expectations. Kevin had contacted me to give me several options of a good time to fit my crazy schedule to come out to install the carpet. He even came out to make sure I was satisfied with what I was receiving! Jorge was an absolute joy to have in my house as he installed the carpet. He even humored my two year old! I highly recommend Carpet to go! Less

Great place for carpet. I just purchased new carpet for a damaged area in the house and I can't wait to get it installed. I was able to find the same color carpet that I currently have so I didn't have to replace the entire carpet. I'll add photos as soon as it's installed. Less

We had the pleasure of working with Julie Ulery when we were in need of new carpet. She was so professional, personable and knew her stuff! She even checked up on us after the carpet was installed to make sure we were satisfied. I will definitely be going back if we ever need new flooring! Less

I cannot say enough great things about carpets to go & more in concord NC!! Wow!! They were so extremely helpful and never once pushy! They were so respectful of our budget and walked us through the whole process completely stress free!! From the moment we walked in the door we were well informed and given so many options!! We learned so much throughout the process with their knowledgeable staff!! Julie was absolutely amazing, I can’t even put into words how awesome she is!! I HIGHLY recommend you use Julie for your flooring needs, she helped us through every step, was so real with us-never sale persony, told us everything upfront! She kept us well informed and let us know all of our options!! I am 32 weeks pregnant with our second child-not the most ideal time to be doing a flooring project but she seriously took all of the stress and frustration out of it!! It was so easy!! We just had the carpet installed today, the Shaw blue waterproof backing, Ballera. It is GORGEOUS!! Omg I cannot say enough about this carpet, it’s so soft and I’m so excited about nothing being able to soak through to the pad or subfloor. The installers were so nice and worked so quickly! They were so gentle with our furniture when moving it both out and back in, making sure it all went back to exactly where we wanted it!! They are very skilled and knowledgeable and the carpet is layed so nicely and securely!! I just don’t have enough GREAT things to say about Carpets to go and more in concord NC!! Your flooring search stops here, give them a call now!! Less

We have worked with Nick Maze at Carpets To Go at the East WT Harris location in Charlotte NC over the past couple of years. They have been one of our go-to companies for flooring issues that we run into as a Home Maintenance Repair Company. We often do floor repairs when laminate or hardwood flooring gets water damaged. They go above and beyond to assist. Often they are able to come through with difficult-to-match flooring and they have reasonable costs, which our customers appreciate. We look forward to doing business with them in the future as the need arises. Vince Curcio, Owner of The Bizzzy Bee Less

I needed carpet padding fast. Nick was very helpful. Great service and competitive prices. This is definitely our go to place for all our flooring needs! Less

Just started my own business and as a contractor I have to make sure I get the best bang for my buck. I came into contact with Nick Maze at Carpet to Go and along with their great prices I get excellent customer service. I definitely come back again. Less

LOVE working with this company! Especially my girl Virgie, she makes it so easy! They are great with communicating and catering to my specific needs. Very responsive and an all around good and honest company to work with. Great prices and work as well! Less

Sharon Dominick helped me with rug selection for my new home. She was very knowledgeable on design and picked carpeting as well as rugs for several areas of the house. She also offered helpful design tips and made the process smooth and enjoyable. Less

My wife and I recently purchased a home and began renovations from the word go we have had problems with contractors and companies living up to their words and doing a good job. Thankfully we found Adam and Carpet to Go. Our experience with him has been absolutely amazing and the carpet looks fantastic. Thank you Adam for all your help and living up to your word! Less

Adam is always a big help. He just came through in a crunch for me. I needed a very specific looking carpet on super short notice without any time to wait for delivery. He personally scoured his inventory to find a great match that worked perfectly for me. I was able to pick it up just hours after finding out I needed it. Thanks Adam! Less

We had carpets replaced up 14 stairs and down a hallway, also we had new hardwood floors installed in our great room. The attention to detail that Adam gave us in matching the existing hardwood floors in the rest of the house and especially with the trim work and transitions sold us on Carpets to Go. When it looked like the height difference between rooms would be a problem he had the installer handmake the transition pieces. We love the results and will absolutely consider Carpets to Go our go to store for any future projects! Less

Adam was great working with he was very helpful and patient with helping me make up my mind on what I wanted to do he even got me a great deal by the end of it awesome guy Less

Really pleased with results of new flooring, both laminate & carpeting. We initially had concerns about taking up a toilet on a concrete slab & Adam was very patient working with us to determine the best type of flooring & how to handle this. We ultimately decided against doing the bath area but are pleased with the laminate we chose for an adjacent room. Installers were knowledgeable & careful not to damage walls etc. The installation manager even came out to address our concerns. Carpet was removed from stairways & halls, leaving existing hardwoods exposed in the halls. New carpeting was installed on stairways. Adam was really helpful in choosing carpeting to work well with adjacent rooms. He even followed up after installation & researched a product to protect existing hardwoods. Would highly recommend Carpet To Go & More. Less

Carpet To Go was the best of three quotes we received for our new home's carpet. Adam scheduled our estimate time quickly and had our quote over the same day. The installers were fast, clean and professional. We would def recommend them! Thanks again!! Less

My wife and i are thinking about remodeling our home so i called carpet to go and spoke to Reuben. He was very helpful and friendly so when we are ready we are definitely going to carpet to go. Less

After speaking with Reuben, I will definitely being visiting your store with my clients. He was very knowledgeable and helpful. He was patient and addressed all of my concerns. Less

Great service from Reuben, he was very knowledgeable and was able to help me pick the perfect flooring! As a Designer, I highly recommend him and Carpet2go! Less

We met with Adam this morning about replacing some carpet and we wanted to try to match the new with the old carpet. Adam went out of his way to assist. He is very pleasant and knowledgeable about their products. We found what we needed at a very reasonable price. We are going to do some remodeling and we will be back, to see Adam. Thank you Adam for your assistance and patience. Tom and Vickie Less

I received great customer experience at Carpet to Go & More and would highly recommend them. The installation was on time and very professional, and the final cost was within the budgeted estimate. Very happy with the final product looks amazing! Made such a difference to the look of the room. Less

This place did a excellent job on my laminate floors. In my house I got my foyer, kitchen and bathrooms done and when I got home I fail in love with the great work. Everything was back in place where i left it. Only took about 4 hours to do the work and I am very pleased. I thank Adam who was patient with me this whole time since December debating and helping me figure out what part of my house I want to get compete first. Looking forward to getting my hardwood floors done in a couple of months... I would recommend them to anyone they are the best!!!! Thank you all so much!!! Today 6/25/18 i went in the store to get a quote on hardwood laminate through our my hosue and Tim (manager) he stepped right in came to my home measured, gave me estimate and all within a hour. I really love this company and i highly recommend them!!!! Less

Absolutely Fabulous service from Adam. He was professional and came out to measure and explained me everything. He arranged our flooring installation for the next day and had supurb communication. The Installer did an absolutely​ FABULOUS job!! Everything was lined up perfectly and he cleaned everything up and left no mess. I Highly recommend Carpet to Go for all your flooring needs. Less

I worked with Adam Wooten. Very professional and courteous service. The showroom was pretty busy and he was able to multitask with me as well as greet the other customers walking in. I was interested in new hardwoods, carpet and tile for my home. Adam walked me through different options and stuck to my needs rather than trying to over sell me. I am very pleased so far and will update once I make my next step. Despite the other reviews, I had a great experience so far and will look at doing business with this company. Less

Excellent service and attention to what we were looking for. The salesperson was even able to beat the price we were given at another carpet store. They helped us with getting the carpet into our vehicle and even called the next day to see if we were satisfied. I would definitely return there in the future. Less

Choosing the perfect flooring for our town home was a serious challenge, but Steve Carson of Carpets To Go was up to the task from day one. He promised that he would help me find a floor that I loved and he lived up to that promise. Steve went above and beyond, providing designer-level service, advice and attention. Not only did he carry many, many sample boards out to my car every time I showed up to look at other options, he also came to the house several times to measure and deliver sample boxes. He was quick to gather information that I requested about product and pricing. Steve was always available to answer questions by phone, e-mail or text. You won't get that kind of customer service anywhere these days. Juan, the installer, was a true professional. Laying wood is both art and science and we couldn't be more pleased with the job he did! From start to finish, it was a pleasure to work with both Steve and Juan and I highly recommend Carpets 2 Go! Less

We were looking for a Luxury Vinyl Tile for our kitchen. Carpet To Go had an Armstrong product that was perfect. We wanted 12" tiles and they had them. Every other floor provider tried to switch us off to 18" tiles. Because the kitchen area is small, the 12" makes the area look bigger. The installation ran into some issues but they were resolved quite satisfactorily. Less

Employees at Carpet 2 Go can educate you with regard to all flooring needs depending on your personal need. I went there looking for hardwood flooring and ended up having bamboo flooring installed because of the "hardness" of the product (I have big dogs!). Carpet 2 Go installed bamboo flooring in our entire home except bathrooms. This was a major project which we decided to tackle while we were out of town on vacation. We were so impressed with the floor upon our return. The installer was professional and left the home clean when finished. We found 3-5 spots that had not been "puttied" and the installer immediately made an appointment to return. He then showed us what to do if we ever had a scratch that needed to be repaired and left us the putty! The floors have been down for 9 months and I have no scratches on the floor from my dogs. Without the advice of the experts at Carpet 2 Go I would have probably chosen the wrong product for my needs and been very unhappy. Thank you! Less