based on 595 reviews
Nice staff and very good dry cleaning
Came in last minute right before closing time and they still accommodated me with no problem and my items were ready when promised. Nice customer service. Will Return
Very professional. Excellent job. The online account allowed me to pay ahead of time so all I had to do was walk in and pick up my order. Very easy to use. I will be using them for everything from now on.
Fast and reliable service. Pleased with cleaning service.
Friendly costumer service
Super people. By far the best dry cleaner in Rochester. Next day. Love it.
My cleaning was done earlier that promised and the text communication made to whole experience painless and easy, and my dress looks beautiful. Thank you!
Service was quick and professional. This business even texts you when your clothes are ready for pick up!
Great business, quick turn around 3 days for a coat
Wonderful friendly staff, quick turnaround time!
Good family company
Very fast , dry cleaning of Mother of the bride gown, looks great!
Brought in a suit with 2 shirts on a Thursday evening, they said they would be ready Saturday morning and they were ready by mid day Friday.
Always helpful in answering questions about procedures and prices and product longevity.
The dry cleaning of my partner’s suit and the pressing of my formal gown were done so well and in timely manner. Will 100 percent use them again. Also everyone was so friendly and helpful!
Laundry & dry cleaning services always handled professionally. Any issues I’ve had (which are rare) are always addressed promptly.
They quoted me that it would be done the 6th and they had it completed on the first! Such great fast and friendly service. And the real nice thing is they shoot you a txt when it’s done.
Everyone was polite and helpful. My clothes were ready quickly. I trust Julian’s to do a good job
Needed a dress dry cleaned quickly…they got it done in a day!!
Fast and courteous service.
Great customer service…
I had a Burt’s Bees lipstick stain on a Merino Wool sweater and bbq sauce on a silk tie. It was questionable if the lipstick would come out. Both pieces were stain free upon pick up. Now if I can only keep them that way! Employees were courteous and friendly.
Items always look great, packaged well. I appreciate the system for letting you know when the job is completed.
My blazer had paint all over it-Julian’s did a fabulous job removing the paint, cleaning & pressing it. I’m very pleased. Wouldn’t go anywhere else!
I had my wedding dress pressed here and they did a great job!
Friendly staff, great service. I have been using their services for 25 plus years. Y
Fast and easy. Professional and friendly. Hoping these local companies stay open.
Great place, good service, good job!
Always a great job but a little pricey I think, $30 for a queen comforter
Amazing service and staff. Good quality work
Good customer service, my suit was done on time. Will do business again.
Clean and efficient. I liked getting the text when everything was ready for pick up.
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Great service and great people!
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The best. I drive a few miles out of my way to use them, instead of a cleaner closer to my house or work
Fast and professional, did a great job!
Very friendly staff and great turn around time.
My experience with the cleaning service was easy and simple. After setting up the account online I simply dropped off my items to be washed and picked them up and everything was already charged to my card, easy peasy. If I was to change one thing about their service, it would be LESS annoying text messages and emails about submitting a review :-). "I know I may seem a little persistent" yes... t...
My experience with the cleaning service was easy and simple. After setting up the account online I simply dropped off my items to be washed and picked them up and everything was already charged to my card, easy peasy. If I was to change one thing about their service, it would be LESS annoying text messages and emails about submitting a review :-). "I know I may seem a little persistent" yes... they were very persistent so I am hopeful now that I have reviewed they will stop asking. LoL Again all service was great but I already get enough texts and emails so stop annoying me with them. haha. Thx. I will be back however to use services again when needed. The service was so simple and turn key.
Cleaning of bedspread was promised in 1 week. It was an actually done in 5 days exceeding my expectations! Glad to do business with Julian’s!
Excellent and very prompt service!! Thank you
Amazing and kind people
Super fast and friendly service. Great communication via text regarding the status of my cleaning. Cleaning was ready ahead of schedule. Highly recommend!
Love the text messages informing me of the pickup and drop off.
Excellent job, even with an older coat!
Great service from Julian's. They came and picked up and dropped back off, including the wedding dress my wife has been threatening to have preserved for 7 years. Hopefully not so she can use it again with someone else.
Profession fast and courteous
I am very pleased with Julian’s. The store is clean and professional. They had my clothing back to me in less than 48 hours and it was clean, pressed and packaged very nicely. Reasonable prices as well. I will definitely use them again!
Very welcoming and clean. And on time every time.
Great reception and assistance.
I would recommend them to anyone looking for great customer service!! The best in Irondequoit!!!!!!!!!!!!!
Love this cleaners, Julian’s is awesome!!!
Julian’s did a wonderful job on my sons dress suits I’m really thankful !
Very convenient pickup and delivery (comforter dry cleaning). Fine job.
We have the wash and fold service. After our first time we are hooked! The clothes are so neatly folded and organized. With pickup and delivery it’s a dream!
They were very efficient and communicated to me when my clothes were ready for pick-up
I dropped of a "white" winter jacket that I had gotten quite dirty. They got 90% of all of these stains/dirt out. Their staff is very friendly quick to respond, helpful. I would use them again.
Great customer service and very timely.
I had a formal event to go to and at the last minute realized my gown needed a cleaning and press. I called on Friday and dropped it off and they promised me it would be ready by noon on Saturday which worked out perfectly! I will be back!
They were fast and efficient
They were very fast and respectful
Has a suit coat dry cleaned, I usually go to the Webster location and pay when I pick up. I dropped off in Irondequoit and saw that they charged it on a credit card I must have used at one point .. I never gave permission for my information to be saved or used without my permission.
They cleaned my furry dress coat and did an amazing job! Finished sooner than expected
They said it would be done in a couple of days and it was done in 1 day. Been a while since I’ve used this company, but they did a great job and will use the again soon!!
Extremely smooth experience! Everything came clean and wrinkle free. Definitely recommend and will use in the future!
Great job! Had some shirts I needed cleaned and pressed. Brought in Monday....asked if Thursday was alright....had it done by Tuesday evening! Under promise and over deliver! That's why we go to Julian's in Irondequoit!
Julian’s does a great job with at-home pick up/drop off, as well as dry cleaning my clothes, but even more important is their excellent customer service. They took the time to answer my numerous questions, help me pick the best service options (of which there are many), and their online tracking/user portal makes the whole process flow seamlessly from Beginning to end. I highly recommend them!
What a great place. I almost applied for a job. But I'm 76. That is how much I like 🤩 this dry cleaners. They are soooo polite and always friendly and my clothes are perfect. Love this place🥰🥰🤩🥳
Austin and his crew are TERRIFIC! I brought in 6 shirts on a Sat AM and needed them back the same day. Austin made it happen. Have used Julian’s for years - they’re the best!
Had three sweaters cleaned
Quick & affordable
I brought in a few sweaters late on a Tuesday and by Wednesday they were ready for pickup. They looked amazing! As I picked up the sweaters I also dropped off a clergy robe, which also was done in a day. They provide quality services in a timely manner.
Great and efficient service! Thank you!!
Always friendly! Clean space. Great work dry cleaning EVERYTHING! Huge fan!!!!!!
I love their customer service and highly recommended
Service was friendly and professional. They had my shirt done days ahead of time with a quick text to let me it was ready. Definitely recommended.
They were great. Fast. Affordable
Great service and very reasonable cost!
I signed up for their monthly laundry service It has been great!!!!!! Communication is good, and I appreciate there is no extra charge for pickup delivery I would recommend this service
I took my fiancés suit here to be cleaned. Everybody was very nice and helpful, and they had the suit cleaned and ready for me to pick it up within a day. The pricing was also very reasonable. I would definitely recommend this business!
Had my partners suit dry cleaned for an event and the process was super smooth, quick and affordable.
Always prompt great service for well over 25 years
I had some items dry cleaned. Staff was friendly and helpful.
Great place! Service is excellent! Quality job and my new favorite dry cleaners. Thank you so much.
Have been a happy costumer of Julian's for years. From dress shirts to suits and comforters and curtains everything I have taken to Julian's has been taken care of perfectly !!! Julian's staff is always pleasant and professional. Occasionally when I need something in a "hurry" they always come through. Thank you !!
I am really impressed with the level of customer service. Really liking the text reminders for pick-up. Thank you!
I will be telling people about your Business. I don’t think there aren’t other Cleaners around in this neighborhood the closest one is on Monroe Avenue .
I recently dropped a suite off at the irondequoit location. The employees were very courteous and helpful. I have been doing business for many years with the Julian’s and I have always gotten quality and professionalism all through the process. It’s always a pleasure going there.
Great staff and great prices!
Friendly and attentive
Top shelf service, quality work, consistency. The best dry cleaners in Monroe County always right on time. Family business
Very fast. Great experience.
Excellent courteous and ahead of schedule
Quick, easy, great communication
Friendly, fast and affordable. They are a little out of the way for me but are well worth the drive!
It was done quickly I dropped it off on Wednesday They said it Saturday OK I said yes They got it done earlier I picked it up Friday Smoove Work
I took several of my father's suits here to be dry cleaned, on a recommendations from my sister, who only went here when she lived in the city. True to what she said, Julian's did a fantastic job with his suits. The suits looked great, and Dad was more than satisfied. I highly recommend Julian's Dry Cleaners on East Ridge Rd for all of your laundering needs, as the staff is friendly, the location...
I took several of my father's suits here to be dry cleaned, on a recommendations from my sister, who only went here when she lived in the city. True to what she said, Julian's did a fantastic job with his suits. The suits looked great, and Dad was more than satisfied. I highly recommend Julian's Dry Cleaners on East Ridge Rd for all of your laundering needs, as the staff is friendly, the location is convenient and the cost is very reasonable. This is where I will be getting my own dry cleaning done from now on. -Albert, Rochester NY
We use Julian’s for all of our dry cleaning. Our local small business!
The folks at Julian’s are fast, thorough, careful, easy going, professional, and exactly the partner you need maintaining your most valued clothes for stepping out on the town or impressing the boardroom, or judge, depending on how your life is going.
Great experience. No issues
Very friendly employees; process was efficient and completed prior to date expected. I will definitely continue using this company!
Nice family owned biz.
Fast and efficient service!
Great service professional expedient everyone was courteous and friendly.
Everyone there is so friendly and accommodating. I have moved from Irondequoit to Penfield but still use these folks because of their outstanding service.
Professional with great service!
I forgot to mention l had a stain on pants of my suit and process to it out. Also it was ready earlier than expected.
They have always done a great job. Very friendly staff, fast service. Email when clothes are ready. The only cleaner I use.
Very cooperative. Friendly. Good outreach.
Good job. A little pricey
Great service and great people
People at Julian's are very polite and professional both with drop off and pickup of my garments. They do a wonderful job of making my clothes look brand new, also they were done ahead of schedule. I highly recommend this dry cleaner for any cleaning needs.
Love this servicel
Fast and great service
Quick and cheap, very professional and friendly
Prompt and pleasant service. I love the text feature reminding you your order is ready.
Fast, reliable, and friendly!
Very fast, very good dry clean!
It is very efficient. So far my clothes arrive in good condition, not stained or damaged. I recommend it.
The staff is always pleasant, friendly and helpful! Dry cleaning is always done perfectly and text updates make it very easy to know when the order is done. I would not go anywhere else in town! Supporting a family is business is always the way to go!
Excellent. Front desk lady was very fast and efficient.
Done a day earlier than expected, and my gown for my baby shower was steamed ironed to perfection.
Always do a great job when needed
Good customer service
Friendly. Fast. High tech! I received sms and email notifications regarding my service. Asked for Friday return, got it Thursday. Highly recommend.
Best dry cleaner in town. Everything comes back perfect. If there is a fabric issue with any garment, they let you know before leaving. I have lived in Irondequoit for many years and have confidence in this cleaner only.
Fast service with great communication.
Always have great and quick service here! The staff are always nice too.
My daughter’s specially designed prom dress was cleaned and pressed perfectly. They were fast and efficient, professional and very kind. I’ll def be back!
It had to be sent to Canada to be cleaned. However upon return the Bills coat looked fantastic.
Very friendly staff. My order was ready even sooner than expected.
Went in and was treated very quickly and professional. My clothes were ready before the date stated. Very reasonable and my clothes look amazing. Very crisp and clean
I have been a long time, almost 20 year customer of them. Very courteous and always willing to help.
Excellent and fast service and will definitely return back.
Just went in for a simple cleaning of a pair of nasty wedding pants. It was done in less than a day and the price was cheaper than I’ve seen. The staff was friendly and efficient and the pants look great! I will definitely be returning and recommending
They cleaned a bookbag for me that had salt stains from Daytona Beach and it’s spotless now! Thank you Julian’s!
I have been going to them for about 15 years and they do an amazing job and are always friendly
Never had a problem fast good service
They walked me through the process and I signed up for the monthly installment. Very friendly staff and a very professional job on my clothes
They got it done 3 or 4 days before they said it would be finished which was great. The other amazing thing was I had to bring it there in a garbage bag. But I picked it up in this nice comforter bag with a handle and zipper! It's so nice, now I'm always going to bring items to them.
Outstanding customer service. Prompt service on my order and very well done.
I love coming here to have my sons school clothes cleaned. He is required to wear suite jackets and ties. Julian's is always professional, fast, and reasonably priced.
Dropped off 1st thing in the morning and it was ready the same day
Dropped off two jackets, a white one tthat acquired some stains from every use, wasn't sure if they would be able to get it out, the operator assured me it would be fine. They both were ready three day earlier than was told. Cudos to Julian's! Not only were the stains out, it looked like the very day it was purchased!
Took a goose down coat for dry cleaning it came back looking like new!
Best dry cleaning in the country
Service done on time. I was contacted when service was rendered. Friendly employees.
Great service! Love the text system to let me know my order is ready for pick up!
First time doing business with these guys, Check them out.., Great work
Staff is always friendly and professional. Orders are always ready before the official pick up date. I just wish that they had a tailor at this location.
I am pleased with Julian. My husband's suit needed cleaning in 1 day and they were very accommodating. Not only did they complete it in one day, I received a text message indicating it was completed. Thank you Julian Team! Teresa