Em Lash Studio
2026-01-22T23:32:04.818Z
I had a bad experience with Mallika and this was only the second time I was coming here. I regret walking in and not making an appointment with the person I wanted.My previous time here was with a different person called Grishma and she was amazing. She listened to what I wanted and did a great job of symmetry.With Mallika, she seems impatient and she wanted to charge me more because of more growth. That’s the first I have heard. Upon asking her on what basis this extra charge is levied, she mentioned it’s based on 10 minute slots. I said okay but it didn’t take 10 min for her to work on my brows since I wanted them thick. She didn’t do a good job of threading either - she took off more from the beginning of my brow on the right and kept one brow as an arch and another one pointed. Despite mentioning to remove only extras and keep thick, she went ahead to make them thin. She didn’t pause to check if I was okay , didn’t ask if the shaping or thickness was right. Will not book with her again.Update 1/22-Neha was amazing. She really listened to what I wanted and took her time, removing only the extra hairs. She checked in with me after completing one brow before starting the other to make sure I was satisfied. While working on my other brow, she explained how achieving perfect symmetry can be difficult due to differences in hair growth and adjusted accordingly, taking a very minimal amount. She was extremely professional and clearly very skilled, and I never felt rushed. I would definitely come back to have my eyebrows threaded by her.Taking one star off because of previous experience