Sports & Fitness Exchange
2025-08-18T18:58:16.000Z
Consumers Beware: If You Value Your Money, Stay Away!
My wife and I are local gym owners and personal trainers, we have purchased and assembled tens of thousands of dollars worth of gym equipment in our careers. Sports and Fitness Exchange is by far the worst company I’ve ever dealt with. I bought one of their own home brand machines that was defective, returned it, and paid them another $300 for a different leg press—also their home brand—only to get another defective product missing parts. They ignored my calls and emails for a week, so I had to drive down there myself with the machine.
Instead of making it right, they blamed me for the missing pieces and said “they get this all the time, where customers say they are missing parts” and I should’ve paid $399 for “expert assembly.” That’s nothing but an excuse to dodge responsibility and squeeze more money out of customers. This wasn’t some used or third-party product—they sell and represent this brand as their own, yet still refuse to stand behind it.
Do yourself a favor and stay far away from this place. Sports & Fitness Exchange. Absolute nightmare. I will be filing a lawsuit for damages, which will cost me more, but someone has to stand up for consumers and basic business principles.
Consumers Beware: If You Value Your Money, Stay Away!
My wife and I are local gym owners and personal trainers, we have purchased and assembled tens ... More