based on 162 reviews
Professional and helpful. I needed a product in a hurry and the QuarterMaster jumped to the task.
I sent through a query from the website, Craig responded straight away. I put in my order which was processed, fulfilled and shipped all on the same day. I’d be happy to shop here again
Great service, whether you go there in person or contact them via email. Too many businesses ignore casual enquiries. Not these guys. They will get back to you with prices and suggestions, and will go out of their way to assist. Highly recommended.
Excellent products and even better customer service. Was looking for something they didn't have they sourced it for me and delivered it to my door in no time i was updated on the progress of my order every step of the way. Keep up the great work
Fastest shipping I've ever experienced. Great product.
Very happy with the price, service, and condition of the items I purchased.
Quick, very friendly response and speedy service, with high quality product. Highly recommend buying what you need from them.
Excellent service as always! I recently bought an item from them and received the wrong variant- I've bought a few items from them in the past and this was the first time. I only realized it almost two months later, they still returned the wrong item and shipped the correct one at their cost without any hassle within a day. Not only are their products great, but their aftersales service as well! ... More
Excellent service as always! I recently bought an item from them and received the wrong variant- I've bought a few items from them in the past and this was the first time. I only realized it almost two months later, they still returned the wrong item and shipped the correct one at their cost without any hassle within a day. Not only are their products great, but their aftersales service as well! Kudos to Camo and team. Less
As always, The Quartermaster exceeds my expectations. Order placed and received in less than 24 hours. Excellent service from Craig and his team. Always a pleasure doing business with them !
I visited The Quarter Master this morning, looking for a specific part. I received a warm welcome, personal attention, the best advise and bought a quality part. Left with a Blessing. I strongly recommend you visiting The Quarter Master.
I ordered two Sawyer mini filters. The lead time is incredible. Thank you. I have dealt with you guys a time or two before and even then the service was excellent but this last order was even quicker and better. I have not used the Sawyers as it is for our BOBs but it seems solid and delivered in very good order. Keep up the good work. Thanks again
Did my first online order with them for some brass and Lee press spares. Was shipped promptly and received. Packaged well. Will most definitely use again
Two small orders in 2 weeks but still received great service and personal follow up from Craig. I love the WhatsApp direct communications and gives a personal touch when interacting with the staff. Will definitely become one of of my favorite stores and will recommend them far and wide! Great service all around so thank you guys!!
Great Service! Staff are very friendly and got a small discrepancy in my order sorted out very quickly. Highly recommend!
Incredible staff and service!
Excellent service from the Quarter Master. Camo helped me to choose the products and provided all of the information and guidance needed to make a decision. He tried to source that which he did not stock which just further reinforced the quality of the procurement experience
My on-line order was handled in the most professional and efficient manner. Whether your purchase is large or small, be assured, your order will be handled with the same meticulousness. Within an hour my order was processed, packed and ready for collection by the Quartermasters elected couriers. Even before I arrived at work the following day, my order was waiting for me. Well done Craig and the ... More
My on-line order was handled in the most professional and efficient manner. Whether your purchase is large or small, be assured, your order will be handled with the same meticulousness. Within an hour my order was processed, packed and ready for collection by the Quartermasters elected couriers. Even before I arrived at work the following day, my order was waiting for me. Well done Craig and the rest of the staff at the Quartermaster. Kindest Regards John Less
Thanks Craig your service is impeccable
Good day,I heard from a friend to order what I need for my AK from The Quarter Master ,and I am not disappointed. I had a great experience from them,they kept me in the loop with my delivery and everything went smoothly. I will definitely recommend them to anyone Thx Bennie vanColler
Exceptional service!!!!
This was my first time ordering from The Quarter Master but definitely not the last. I purchased a patch and lighter. Received delightful service from start to finish from Camo. Highly recommend them. Professional, friendly and patient staff. Thanks The Quarter Master and thanks Camo! Rockstars!!!
Bought a hand guard for my AR15 and was disappointed it was wrong, Contact them and had the most outstanding service. They sent me another guard to try without a cent of money. Received it a day later and it worked out perfectly. Excellent service and products, well done.
Nice
Very prompt and professional service. Good value and advice. Will definitely return!
I live in the middle of nowhere so I have become accustomed to delays in delivery of my goods, in this instance the opposite is true, it felt as though I was living a block away from the Quartermaster store, items was well packaged and communications were the best I have experienced in a long time.....all this was only possible because of the commitment and efficiency of Craig, Tshidi and Oscar, ... More
I live in the middle of nowhere so I have become accustomed to delays in delivery of my goods, in this instance the opposite is true, it felt as though I was living a block away from the Quartermaster store, items was well packaged and communications were the best I have experienced in a long time.....all this was only possible because of the commitment and efficiency of Craig, Tshidi and Oscar, my sincere thanks to you three and a round of applause, many companies would give their eye teeth to have staff like you. Less
Easily the best online outdoor/tactical store in SA. Excellent service, great products and super fast shipping!
Got everything....
I just wanted to inform you that I am beyond impressed!!!! If it was possible to give you 8 stars, I would have opted for 10! I ordered the previous day at 12h00 and received my parcel at 08h45 the next morning, less that 24 hours after my order was placed, I was informed that it was collected by Courier Guy even before my payment cleared, what excellent service this was and I will surely recomm... More
I just wanted to inform you that I am beyond impressed!!!! If it was possible to give you 8 stars, I would have opted for 10! I ordered the previous day at 12h00 and received my parcel at 08h45 the next morning, less that 24 hours after my order was placed, I was informed that it was collected by Courier Guy even before my payment cleared, what excellent service this was and I will surely recommend your shop to anyone and everyone who is interested in purchasing from you in future. I am further super impressed by the way my product was packed, it shows dedication and caring from your side to ensure that a client receive their goods in excellent order. This is also the case with the vacuum sealed package as well as the warranty. 100% of all the other places I searched for oxygen absorbers not only charged more than double your price, but the products were not vacuum sealed at all, not even to talk about any warranty on their products. Once again please accept my sincerest thank you for the excellent service and you are definitely from now on my “go to” place if I require anything for prepping. Warm Regards Veronica Less
Thanks, I have received my order within 36 hours of ordering. As usual, your service is efficient and fast.
Awesome service!
Excellent customer service, beyond impressed.
I purchased some brass online and had the best service and positive feed-back imaginable. I received the brass within a day or two, which was even dispatched ahead of the money clearing. Wonderful service. I will definitely be supporting TheQuaterMaster. Well done Guys.
Great service & quality products at affordable prices.
Great stuff awsome toys. Felt strange to walk in as if I wasn't welkom. Would like to go back
Excellent service, quick delivery. Will definitely use The Quartermaster again.
Fantastic service, got my item 24hours after ordering, fastest delivery time ever for online purchase, my new best shopping experience ever.
Excellent and friendly telephonic support, constant updates and super fast delivery time. Keep up the good service!! Would not hesitate recommending anybody to shop at TQM.
First time using them. Didn't spend a lot bit got amazing service. Will use them more in future.
Most reliable online service in South Africa. Highly, highly recommended. Staff are incredibly knowledgeable and ready to assist!
Good advice and assistance.
Would like to thank Camo(Graig) for the amazing service I received from TheQuarterMaster!! Shift and efficient!! Job well done!!!
Thank you to the QuarterMaster. I ordered some first aid supplies, and everything was of high quality, well packaged and prepared. Will definitely be ordering from them again.
Nice and a very good secured plot
I had some questions around placing an order and got to talk to one of the team at quartermaster. They were professional and made it happen. I got the quote quickly and once paid received the parcel a few days after. High quality items that we well wrapped and in good nick. I will continue to support. They also have a wide range of good quality products.
Great products and incredible service from The Tactical Quartermaster. Be sure to check them out!!!
Words cannot describe how wonderful the team at The Quartermaster is. They put their customers first and go beyond the extra mile. I am awed by how well I was treated by them. It just doesn’t happen like that anywhere else! Thank you! I wish I could give you guys more stars!
The best service I have ever received in this country from online shopping. Thanks for your effort. Keep it up. I will definitely support you in the Future.
Quick efficient Service. Item requested was in stock, from fist inquiry on whats app up to tracking number in hand was super quick. Delivery, next day. What a pleasure. For anything I need again these guys will be my fist stop.
The best online service that I experienced in quite some time. The service is awesome, and going the extra mile for the customer. Must say will definitely make use of their service again and highly recommended. A+++ online store.
Best service ever. Was a problem with order and Craig sent his driver the next morning to swop for the right goods. Very professional and friendly people with good pricing. Would reccommend any day.
Wow, what a pleasant experience. I ordered through the TQM online store which was quick and painless. I received notifications as my order progressed through all the stages, including an email and SMS with the courier tracking details. Then to top it off, I further received notifications from TQM when the courier collected my package from their store, when it arrived at the local depot and got di... More
Wow, what a pleasant experience. I ordered through the TQM online store which was quick and painless. I received notifications as my order progressed through all the stages, including an email and SMS with the courier tracking details. Then to top it off, I further received notifications from TQM when the courier collected my package from their store, when it arrived at the local depot and got dispatched. I’m also very happy with the quality of the, I believe inhouse manufactured, product. TQM just got moved to top of my online shopping Bookmarks, well done guys! Less
Excellent gear and good catalogue of items
Excellent knowledge, service & communication!!! I will always support them! 👍🏼 A+++
The best place in Johannesburg for gear for hiking, camping, hunting, other outdoor wilderness sports, self defence, first responders and more. They dont sell clothes, but have an amazing range of other stuff, all of it reliable, good quality and really well priced. I start here, then go Decathlon, Mr Price Sport, Cape Union Mart and for specialist mountaineering to Drifters in Bryanston. They ... More
The best place in Johannesburg for gear for hiking, camping, hunting, other outdoor wilderness sports, self defence, first responders and more. They dont sell clothes, but have an amazing range of other stuff, all of it reliable, good quality and really well priced. I start here, then go Decathlon, Mr Price Sport, Cape Union Mart and for specialist mountaineering to Drifters in Bryanston. They keep a whole variety of reasonably priced Elvex safety glasses, in the fashionable shapes. I think these are probably higher quality than many of the astronomically priced sports sun glasses out there. Very happy with mine. Some of their first responder bags and backpacks look very suitable for fly fishing also. I now look at Quartermaster first, before even trying the usual suspects for gear. The prices are really amazingly reasonable, the products are high quality (the kind that have manufacturer's specifications) and service is top notch. Completely no BS advice, which I really appreciate. If it's not on the website, ask them - they may have it anyway. Less
Very good employee with great customer service
Great website, great products but please have someone check out the back end of your website. It is painfully slow when you click on any link and makes for really frustrating browsing. I wanted to look through everything but it is just too slow. I have a very fast internet connection and have not experienced this with any other site. Just a suggestion ;-)
My favorite shop
Excellent service, ordered and items were delivered within 24 hours outside Gauteng, all securely packed and 100% as ordered. Special word of thanks to Tshidi for the speed my order was sent out, and to Craig for almost immediate responses to my e-mails. 5 Star service all around, and that is why I am a returning customer. Keep up the Good Work Craig and team.
The store is very well stocked, and their prices are reasonable. They communicated with me directly after placing my order online and kept me up to date during shipping as well. I received my order in under 48 hours. Thanks TQM, I will be visiting again soon.
Great Service A+A+
Super service
Very impressed with their customer service. Friendly and helpful staff. Placed order and received my parcel the next day in KZN. I will definitely do business with them in the future. Thank you guys.
Great service. Best prices I could find and even the courier cost was low. Ordered online and parcel was delivered the next day. Good communication via whatsapp and email. What a pleasure doing business with them.
Excellent service and friendly staff, well done Craig and team! Will advise your shop to all.
I have never experienced this fast and efficient service ever from any online store! It's absolutely fantastic! Thanks Craig
Good gear for good guys
Prompt response to my order and frequent, up to date feedback along the way. If only all companies were as service oriented as TheQuarterMaster! Will definitely recommend!
Love the shops Rustic feel. A bar area with some large wooden ale mugs then siOn!
Amazing
Great service as always. Very happy with my products. The website is fun to navigate as well.
Absolutely excellent service! I urgently needed specific items and TheQuarterMaster had them in my hands in under 6 hours! I really appreciate your excellent service! Thank you!
Great service with constant updates during the delivery phase. Definitely recommend them.
Excellent service, communication is top notch. So are their products.
Huge Variety, Neat website, friendly help, and got my order next day (Jhb)
Surprisingly speedy service - my order was dispatched shortly after I placed it. The price was also very fair. Overall good service and a great experience.
Fast and effective - Product as advertised. Very good communication all the way from order to delivery! I will be a return customer!
Great Service & Fast deliveries
Excellent service and prices are really cheaper than the rest. Easy to order and I received my order in less than 24 hours. Would definately recommend them! Thank you Quarter Master!
A great seller. It was a pleasure doing business with you. My order arrived in record time.
Awesome experience, 2nd time I used them online, and such a pleasure. Wish I could give 10 Stars. Another purchase and same awesome experience. Paid yesterday afternoon and received my axe this morning, I've bought 4 already from your awesome well run company. I'm recommending TheQuarterMaster to everyone. Thanks guys
Excellent service placed order on Friday Recieved Delivery Monday Morning. Will definitely do business again
Great service, fast & hassle-free. Constant updates, never having to worry at what stage the order is. Wish some of the larger distributors could place a similar emphasis on customer satisfaction. Will never buy my zombie-apocalypse equipment anywhere else again!
TQM over delivered on every level. Service, product, price. Thank you.
Great service. Also good quality products ,I definitely recommend The Quarter Master.
Excellent service
Super fast and friendly service. Highly efficient. Highly recommend this seller.
Excellent service and delivery. Full disclosure; Not only do I do a little work for them, I’m also a client, and this has been my experience.
Excellent service, delivery time and feedback. Will use them for more outdoor equipment.
The Quartermaster team are second to none. They always provide excellent quality products at affordable prices. Their service is always exceptional and they go the extra mile to make every interaction a pleasant experience.
Excellent and speedy service, thanks Camo
Ooof! Preppers Heaven! A must visit place!
Everything you need and great friendliness in service
U get outdoor stuff and Equipment under one roof
Survival enthusiasts. Bug out kits. Advice. This is your No1 shop. Can get everything here.
Everything you need in the security and rapid reaction business. Well worth a visit or just check their website
Awesome service from the guys , very helpful , will definately order more things from you guys. Keep it up.
Absolutely great service and pricing with quick response times on any inquiry. I had a holster issue that I bought from them a year ago, I send the holster back to them and without any problems they replaced the faulty holster and couriered the holster back to me with in a week. I can honestly say they're a great team to do business with.
Wow, I'm shocked. Ordered 15m Paracord, did the purchase late in the afternoon, received it early next morning. Very impressive guys, I'll definitely recommend doing business with these guys! Brilliant communication and service!
not easy to find good stock friendly people
Great service from this team!
Great experience. Placed my order and was delivered the next morning. Service and communication was great. Products were exactly as I expected. Please keep it up guys, it was such a pleasure shopping with you.
Good guys
Great products to prepare yourself.
GREAT
These Guys are excellent... fast, smooth & efficient service. Highly recommended.
Great service, product was damaged (not their fault, was obviously damaged at manufacturer) and they replaced immediately. No fuss, no delays, no hassle. Recommending them to all my friends and family. I will be buying from them again
Simply epic service from these guys! My worries were put to rest and all my questions answered. Order delivered to the other side of the country in less than 24 hours. Great job guys!
Nice people, better products and on point service.
Absolutely amazing knowledgeable service! And amazing product that get the job done time and time again!! Repeat Customer...
Well stocked, excellent customer service from Graig and his team.
Great service, efficiency and communication. I encountered no issues and look forward to next time.
10/10 Great service, friendly and helpful staff and the fastest with online orders from any store I have bought from so far
Great store, great service. I'm definitely going to shop with them again.
A little store with a lot for the outdoorsman and preppers
Fast delivery and quality products. Will order again.
Fast order process and even faster delivery, 10/10 for TCM.
If you need to get tactical or you need some items that is for your EDC, security, safety then this is the place for you they really have some great products especially the combat medi kits. The shop is a little hidden but is on a corner of Thornton Road The owner is hands on and will quide you as you ask questions I personally go to the shop to get survival items the shop even got meals ready... More
If you need to get tactical or you need some items that is for your EDC, security, safety then this is the place for you they really have some great products especially the combat medi kits. The shop is a little hidden but is on a corner of Thornton Road The owner is hands on and will quide you as you ask questions I personally go to the shop to get survival items the shop even got meals ready to eat (MRE) The staff there is friendly and willing to help. I hope that this review will help you. Less
These guys do go the extra mile! Great product range and very fast shipping.
Amazing on-line shopping experience. Not only were the products I ordered shipped almost instantaneously, the packaging was also extremely thorough and everything arrived in mint condition (a magazine/periodical I ordered had even been sealed in an extra protective sleeve so none of the pages got bent/torn).
Very speedy delivery and service.
Best online shop by far! Amazing gear and very helpful staff!
Superb service
Good prices and range
Good Quality products with helpful staff
Ordered late last night, got my stuff delivered just now. Very good service thanks guys