Had my daughter's 10th birthday, Sara was amazing with the kids, she was on top of everything! Best decision I made to have the party at the Ice Factory of Central Florida!!! Less

First time on ice in FL, facility is well kept, smaller than others I’ve been to out of state. Was there for a birthday party staff was helpful and conducted the party very well. Less

We had a truly amazing experience at ICE Factory for my daughter's birthday party!The service was outstanding, the organization was flawless, and the fun never stopped. Every detail was thoughtfully planned, making the entire event feel extra special.A huge shoutout to Party Hero Alex, who was absolutely incredible with the kids — full of energy, super engaging, and truly made the party unforgettable!Highly recommend! We're already thinking about the next celebration Less

Always an amazing time when we go to the ice factory, but especially for birthday parties. The staff really know how to help make it a memorable day. Alex and Kaylee Are super good with the kids. I always enjoy coming here with my family individually and also for birthday parties. Thanks again for a Memorable experience. Less

We had an absolutely fantastic time celebrating my daughter's birthday! The kids had a blast, running around and playing, while the adults got to kick back and relax outside the rink. And for those feeling a little more adventurous, there was even time to hit the ice!But what truly made the night unforgettable was Anna—the real Party Hero of the party. She was beyond amazing! From the moment we arrived, she made sure my daughter was engaged, entertained, and having the time of her life. Whether it was playing games, teaching her new things, or making her ultimate dream come true—riding on the Zamboni!—Anna was right there, making it all happen.My daughter said it was one of the best birthdays she's ever had, and she couldn’t stop talking about how kind and fun Anna was. Huge thanks to Anna and the whole team for making this such a special night! Less

Had a bday party for my 7 year old here. Kristhal and Valentina were so sweet and engaging with all the kids. They made it fun and took the lead with the party, which I truly appreciated it. My son and his friends had so much fun. Less

Great party we just had this weekend at Ice factory. Starting with our Party Heroes Isabel who was Amazing, so kind , attentive and focus on provide the best experience every for my child , food was great as well and ice skating experience and game and the tamboni ride was super fun . This is our second birthday celebration here and it always exceeds our expectations. Less

🎂 Mary was amazing. She was so inclusive of all human beings, all ages in the birthday party. By including a “party mom” and being herself, it clearly is inspiring other families to have birthday parties there. Word of mouth is the best; but this was also repeat business… second birthday party Belle’s family chose to have there.As someone who works on water, it’s instant karma. You can truly see when folks enjoy their job, let alone their leadership and owners. Inspiring.Gratitude to you Mary! You’re one bright light.Grateful for all and excellent communication skills with each other. Even scooping up 50 year olds ASAP, as they tried to remember how to skate like their 11 year old daughter. Including management consciousness of balance relax, have fun but be safe; guarding a fun night with extra courtesy warning of Zamboni water being extra slippery, after birthday girl ride videoing.• the Alexz’ mom Less

The best party experience. Tianna was absolutely amazing! She communicated before the party and went above and beyond the day of. The kids had a fun time and enjoyed the games Tianna played with them. The party hero is with the birthday kid from beginning to end. It was by far the smoothest experience. I highly recommend. Special shout out to Tianna for making our birthday girl’s day extra special! Less

I recently held my daughter’s birthday party at the ice skating rink and had the absolute pleasure of working with Kristhal as our host. From start to finish, Kristhal ensured that every detail was taken care of, making the day truly memorable. The rink was immaculate, the atmosphere was fun and energetic, and Kristhal’s friendly and professional attitude put everyone at ease. My daughter and her friends couldn’t stop talking about how special the day was. I highly recommend this venue for any celebration—thank you, Kristhal, for making it such an unforgettable experience! Less

I had the absolute best time there celebrating my daughters birthday. It wasn't just the amazing party hero Kristhal, it was all the staff members that went above and beyond to make this experience like one we haven't had. I want to take the time to say thank you for all that put in hard work to give my daughter the best 7th birthday ! I would 300 percent recommend the ice factory! Thank you again ! Less