Eddy's Floors & Home Remodeling
2021-05-19T14:53:02.251Z
My experience with Eddy is worth warning others about his deceptive business practices. First off, he quoted me a price based on an erroneous assessment of the type of flooring I had. The estimate was based on replacing a glued down engineered wood floor with vinyl plank flooring. The estimate was extremely expensive. I expressed my concern of the cost and inquired about purchasing my own flooring from Lowe’s or Home Depot. He assured me the flooring he offered was a high quality flooring with a 10 year manufacturer’s warranty. He said the flooring at Hone Depot and Lowe’s wasn’t good quality. I still was hesitant based on the cost, he said he would think about the figure I offered him. I realized replacing a glued down floor can be costly therefore I tried to be equitable in my offer.
He called me back and said he would accept my offer but he needed to make another assessment of what the job would entail.He brought his son whom he said was his business manager. As they were walking through my home he suddenly discovered that the floor wasn’t glued down after all. However he didn’t change the estimate that was based on the initial assessment of the floor being a glued down floor. In retrospect I think he knew it when he conducted the first assessment of the floor.
I allowed the price to remain the same because I wanted the baseboards removed and reinstalled( extra cost), I didn’t want the quarter rounds that are usually installed
The workers were great and very efficient! Now for the quality of the flooring, cheap quality, can be easily scratched when moving furniture.
I contacted Eddy about scratches on the floor, he immediately stated the manufacture’s warranty did not cover scratches.
I was disappointed as I realized this is not a service after the sale business. I had another issue with a defective plank, I had to threaten to take him to small claims to get that issue resolved.
Take heed to this warning and check Eddy out thoroughly!
My experience with Eddy is worth warning others about his deceptive business practices. First off, he quoted me a price based on an erroneous assessm... More