2026-02-27T18:50:54.363Z

Waiting for appointment since 2/24/2026.Cancelled by facility twice. Have 2 insurances. Need Director to get involved from Fusion Rehabilitation and wellness.🙃

2026-01-06T00:18:17.350Z

2025-12-22T14:33:59.196Z

The front desk and the therapist are amazing!! Billing is absolutely horrible!!! I spoke with billing and she said "Oh I may have your check here but I only deposit once or maybe twic3 a month" yet you keep sending out bills as if I have not paid them, which I did but you did not take the time to deposit the check. Then Dec 19th you send me a bill for services in October..really. I have been to many PT and never a billing issue. Ma6be the person in billing needs an assistant or replacement.

2025-09-30T14:40:55.036Z

Agree with the other posts about terrible customer service. They were not apologetic about shedding my referral and when asked what dates they called because I did not have voicemails from them on my phone record. They said they could not provide that information because they shredded it. Do not recommend going here strictly because of the rude customer service for scheduling.

2025-08-11T22:01:19.795Z

I agree with these other posts. This place was horrible. Very unprofessional staff, including the nasty manager Becky who hung the phone up on me. I was also thrown into gold's gym on my own and the therapists worked on numerous patients at the same time. Save yourself from dealing with this nasty place and find a different PT provider.

2025-05-23T19:26:24.776Z

About a year ago, I mainly saw Eric and Cristie, who helped me recover core ability after over a decade of extreme split abs and corrective surgery. They were great! Occasionally I also saw an assistant or intern who was helpful, too. They're a friendly bunch. The PT helped me with many everyday activities, like picking up a basket of laundry safely. It's great to have core strength again!

2025-04-21T16:05:21.554Z

Can I have Wednesday at 8:00am and Tuesday 8:00am this week.

2025-04-11T20:48:29.588Z

Have to agree with these other posts. This place is horrible. My insurance was about to run out and some moron discharged me. Still had ONE session left. In the middle of rehab from surgery. Amazing. No discussion. On my way out they tell me I'm discharged. Good luck. Would have paid cash, for ONE WEEK, as insurance would have kicked in then, but nothing was discussed.They sent me out of there with a frozen shoulder after shoulder surgery and it took a month or two with a real physical therapist to free it up and get correct rehab following the surgery. Also don't think I ever even saw a physical therapist just some assistant peon. This place is horrible.Agree with the other comments also. Throw you into gold's gym on your own. Also the therapists have up to 5-6 patients at a time and are running around like crazy people.

2025-03-17T03:38:22.840Z

Robert Cowley He behaved extremely discriminatingly with me. He acted as if I was going to be the doctor and give him explanations of my pain in medical terms, to the point where he even scratched his head in frustration. He made me feel like an idiot. For every thing I mentioned, he just looked at me seriously and without saying anything. He made me feel extremely uncomfortable. I would never return to this provider nor recommend him.

2025-03-05T15:36:06.051Z

I just want to thank you and your staff for all you have done for me,and how I've been treated ❤️

2024-12-20T14:39:34.982Z

I was recovering from a broken elbow. Could barely bend it or move it without shooting pain. Alexia and Cristie did a excellent job would recommend to anyone in Prince William county

2024-08-09T14:02:15.213Z

2024-08-05T20:49:52.694Z

I recently had nerve problems in my left hand. My doctor recommended that I should take physical therapy. My daughter told me about Lake Ridge Physical therapy. They are located in Prince William County, Va. I made my appointments and upon my first arrival, I was assigned to Chris. He review the medical record from the doctor and told me that he will do everything possible to relieve the nerve problem. He treated me very well and within 5 weeks, 90 percent of the problem was resolved. The entire staff was caring, and friendly. They immediately take the patient right away. I highly recommend to all, if you ever need physical therapy to go to Lake Ridge Physical Therapy. You will receive great service.

2024-04-26T14:29:44.538Z

I've tried 3 other PT places, and am staying with Lakeridge PT. Most places just get you to do exercises without explaining the science behind or reason behind it. The staff are very knowledgeable.

2024-04-26T13:58:17.319Z

The staff is amazing. Shout out to Eric and Sarah for helping me stay on the drum kit.

2024-03-24T19:25:13.221Z

My husband has been going here or many years and he really loves it. People are very professional and caring.

2024-01-21T08:31:35.251Z

Went for an appointment with my mom who is not fluent in English. They have Extremely rude front desk staff. Was trying to overcharge me and stated we didn’t pay for the first treatment . Thankfully I had all of the payment records and instead of acknowledging her mistake she started being feisty. Avoid this place unless you like to deal with ratchet front desk girls. I would never take my mom back to this place. Find yourself a professional therapist.

2023-12-19T13:42:20.910Z

Good place if you need physical therapy - friendly and knowledgeable staff - easy to work with.

2023-11-18T01:26:25.561Z

Great staff. Highly recommend!

2023-08-01T21:41:08.673Z

Really impressed, they make you feel like family!