We needed our 2006 Ford Truck towed to a mechanic. Here's the thing, our truck wouldn't start and it was located in our garage. We contacted our insurance for roadside assistance. They set up Ricky's Towing for our claim. We received info right away from our insurance, and we received a call immediately from Ricky's Towing to let us know they will be out within 90 minutes.A couple of minutes later, my husband received a call from James Hart, and he said he was on his way, he would be there in about 9 minutes. But the time my husband got dressed and opened the garage, James was pulling up.Since the truck wouldn't move, even in neutral, James said we would need to pay a reasonable fee for getting the truck out of the garage. My husband watched and said he could not believe how close the truck came to the garage, but James did an amazing job. If you knew the close quarters we had the truck parked in the garage, you would be impressed that there was no damage!!!With the efficient call that we received from Ricky's Towing to acknowledge they were coming out, to the pleasant and great maneuvering from James, we cant help but give a shout out to you all!!! Thank you for helping our dire situation become so seamless and effortless. We appreciate you so much!!!!!!

I accidentally locked my keys in the car after my night shift and I was so grateful they got to me quick. Took maybe 1 minute for them to get me into my car.

Ismael with Ricky’s towing Was exceptionally well mannered and very courteous very good man all around!

My truck broke down in Canyon and Ismael towed my truck back home to Levelland. He is a very skilled driver and so pleasant to be around. The 2.5 hour drive felt like 5 minutes. He took very good care of my vehicle and placed it at my mechanic's shop to be worked the following day. Great job all the way around! I would highly recommend this company and Ismael as your driver.

Ismail came to our rescue, earlier than promised. Took great care of our Tesla, loading and unloading. He was exceptionally professional.

Overcharged the hell out of me. It was a call through my tripple a membership. I wanted to cancel from the beginning when they told me what it was going to be on top what trippleA was paying. But my son and my wife were sitting at 6:00 on the morning. And then tried to pay through terrible app they use and never worked. If you can find someone else I would recommend that. And the driver hit a different car in the parking lot trying to get the car. 4 hours later the got towed! 👎

They were dispatched to my work car when I had a flat tire after I called AAA. They were very responsive and the driver was very respectful and kind. Would definitely use them again! Thank you!

Was passing through town on my way to Phoenix in mid-July when I had an issue with my brakes that required a tow. Was paired with Ricky’s Towing through AAA. Less than an hour wait for the tow truck to arrive. The driver was super nice and was able to identify what the issue was as he was lifting the car onto the truck bed. This was immensely helpful for the service people at the dealership — I think it truly expedited the fix and I was on the road again in just a couple hours. I didn’t get the driver’s name, but I am eternally grateful for his assistance.