After a auto accident idk who the name of the driver of the tow truck from Ricky’s but he made an otherwise nightmare of a day into perspective even have me a lift along with my truck then dropped me off at. Local motel! I appreciate all the help I apologize to the lady’s on the phone. Ricky’s towing your Ok in my book Signed Frank Shoshone Accident Victim Less

My son and his friends had some vehicle issues, they were stalled on I40 about 15 miles outside of Amarillo. They needed a tow into town to a hotel to at least get the vehicle and themselves off the interstate as it was around midnight or a little later. After the first towing company my insurance sent equipment had failed. I called Ricky's, very courteous on the phone, understood the situation and even my frustration being 900 miles away and trying to get the boys somewhere safe. They sent a driver right away, got them where they needed to be and at a reasonable price. With not being from the area, just passing thru and had a situation, especially in the middle of the night they were great and the reason why we need these kind of services around!! Would recommend again if need be! Thank you! Less

I've never been too proud to admit when I'm wrong. Yesterday I left a one-star review for Ricky's towing. Granted the review was probably warranted based on the overall experience to that point. However, within 3 hours of leaving that review the owner, Ricky, had me on the phone and with great humility, was apologizing, letting me know that this was not the way they do business, and asking how he could make things right. Just the fact that the owner of a business is reading his own reviews and is taking the time to track a customer down to talk about a poor experience is already better than 99.9% of the businesses that I have dealt with anywhere. I couldn't be more impressed. That alone warrants me updating this review. But get this, not only does Ricky offer to pay for my room because I got stuck in Amarillo overnight, but he gets out of bed at 7:00 a.m. on a Sunday to come out to the Walmart where my truck had been towed by another company and was waiting for a new tire. Turns out the rim was bent and wouldn't hold air, so Ricky comes on his own time to the Walmart to get that rim squared away and get me back on the road. And not only does he not charge me a dime, but he's gracious and grateful for the opportunity. In the 12 hours between when I first talked to Ricky on the phone and when he showed up at Walmart I had the ear of four different Uber drivers and three different guys at the Walmart tire shop, and six of those people knew of Ricky and said they had never heard a negative comment about him or any experience with his business like the one I had. Sometimes things just go wrong, mistakes are made, whatever. It's how we choose to deal with those situations that makes or breaks a business. Well, I'll tell you this, I'm a customer of Ricky's towing for life. If anything happens to me again when I'm passing through Amarillo, I'm calling Ricky. If I could leave 10 stars here I would. Talk about turning a bad situation around. Ricky's a master. This a long-winded edit, but I think it's important when you find somebody who has integrity that you share that with the world. Ricky has integrity. Ricky has won my business back. And also a shout out to the great guys at the service center at Walmart on Coulter. If this is what people in Amarillo are like then this is one hell of a place to live. Less

Patrick Mendoza is a wonderful person. He is great at what he does and he obviously cares about the client. Thanks to him we were able to get our vehicle to a good place to get serviced. Thank you Patrick. Less

Had to call AAA to get a tire changed due to having a injured shoulder. The technician from Ricky' Towing Service got my tire changed quickly and was very professional. It was a very cold and windy night and they do a great job. Less

My car stalled and died on Bell, called triple AAA and Allen came and helped 15 minutes later. Took me and my car to my chosen destination and he answered my 1 billion nonsensical questions about towing, cars, video games, tech, and other nonsense. Was super chill, I’ve used them I think three times now and have never had any issues. Thanks Allen! 😎 Less

Yesterday I got stuck in mud off of Tradewind Road I called three other tow companies and all three of them straight told me they can’t come out and help me. I called Ricky’s and they said will let us come out and look and see if we can help Out they helped me they were so nice. They made sure they didn’t damage my car. I didn’t know what I was gonna do out there by myself. I don’t know anybody in Amarillo and they saved me for that. I’ll give them without them. I would’ve been in a situation of trouble. Less