based on 281 reviews
Excellent food, good service.
This restaurant looks great, is clean , the service is great . But the food … is NOT Mexican. I got a burrito with ground beef- no spices , no onions, nothing. The sauce was basically spaghetti sauce . So disappointed . The refried beans were ok. I had eaten there when it first opened and it was good so I recommended it for my group today. Everyone else seemed to be happy altho my sisters food wa... More
This restaurant looks great, is clean , the service is great . But the food … is NOT Mexican. I got a burrito with ground beef- no spices , no onions, nothing. The sauce was basically spaghetti sauce . So disappointed . The refried beans were ok. I had eaten there when it first opened and it was good so I recommended it for my group today. Everyone else seemed to be happy altho my sisters food was also not good. Chicken was “off”. I’m from California so I expect real Mexican cuisine and this wasn’t it . Also the menu was exactly the same as El Trompo so I assume same owners/company. Less
Had far better clean restaurant
This is our favorite Mexican restaurant to visit.
Always a favorite! Great food, drinks and the service is always on point!! 🌟 🌟 🌟 🌟 🌟
Amazing food!
Great Mexican food. Great atmosphere. It can get pretty crowded but, they at least keep the drinks flowing. Friendly staff
Food was gross. Environment was unfriendly. Would not recommend
We sat down and were forgotten others were waited on before us. But! The staff there are so nice and accommodating. No matter how rude people are to them.. and the food is amazing. This has become m ty new favorite American Mexican restaurant. Well done Elrancho Nuevo. Well done!
Excellent food and service. Have been there many times with my family. Enjoyed the live music Saturday evening with my family. Very clean and beautifully decorated.
Great food, I order at least once a week, great atmosphere.
Excellent service. Delicious, authentic food and great prices.
Delicious food and dessert. The jalapeno sauce was especially wonderful. Friendly and helpful staff. Quick service. Beautiful decor.
First time there. Definitely going again. Food was amazing and the atmosphere was wonderful. Our server was on top of everything.
Pretty solid Mexican joint.
Great food Great service. My new gp to Mexican restaurant.
Excellent food, service and atmosphere. I'm on a keto diet and the ribeye taco salad fit into what I needed (minus the shell). I got to eat keto and the rest of my family got to eat what they wanted 😊
Food was excellent...waitress was ery attractive
The restaurant is well decorated, the staff is friendly and accommodating, service is fast even when busy. Been there many both for lunch and dinner and my experience has always been great.
Buen ambiente, comida muy similar a la de México, pero parece ser que siempre le hace falta mejor sazón, aún así, estubo bien.
Great food and fast service. I will be back
Extremely cool location! Very unassuming from the outside but awesome interior environment. Great service and consistent food. Highly recommended and wish had visited sooner. Festive Birthday celebrations, tequila flight shots, and dancing giant robot!
Everything I've ordered has been great. Recommend the fiestas dip to start with. The Steak is one of the best around. Staff has always been friendly.
Marcela was awesome!!!! The food was delicious and the place is better than the one we usually frequent At Menards.
We went here for a retirement party for an old co-worker. The waitress rushed us for our order. We ended up ordering the steak fajitas and they were okay. On a positive note, their bathrooms were very well maintained and free of odor. It was a great experience due to the company we were with but I do not see us going back.
Amazing staff and Thursday are a must it's lady's night and the amazing Leo the magician!!!
Had a reservation for 6pm tonight but ended up being about 5 minutes late. The host was kind and understanding and got us a table immediately. They had great food, quick and friendly service, and the raspberry house margarita I had was beautifully presented, and so delicious as well. This place was awesome and ran like a well oiled machine. Manager also came and checked on all tables during dinne... More
Had a reservation for 6pm tonight but ended up being about 5 minutes late. The host was kind and understanding and got us a table immediately. They had great food, quick and friendly service, and the raspberry house margarita I had was beautifully presented, and so delicious as well. This place was awesome and ran like a well oiled machine. Manager also came and checked on all tables during dinner rush as well which was great to see. Will definitely be back. Less
Fantastic dining experience! The restaurant itself is very pretty, well designed and interesting. My waiter, Lolo, was absolutely the best. Personable, attentive, and suggested things I would like. This will be a regular stop whenever I am in town.
Food was delicious and beautiful ambiance. Wonderful service
Whenever we come into town from California, we always come here (many times more than once). The food, drinks and people (especially the people) never disappoint!
Lunch was great, service is amazing, everyone was smiling and enjoying their jobs. Can't wait to come back. Fresh made in- house corn tortilla shells. Nom nom nom
I'm bringing my husband to this delicious Mexican restaurant. See you soon! 🙂
Food was great& our waiter was amazing. Resturant is new& refreshing; very nice experience. We will def go again🥰
Great food, very friendly service, and amazing atmosphere. Very well decorated and super clean.
One of my favorite Mexican restaurants. There are tons of laces to go but this one is above most, the flavor is so good. I have tried so many different dishes and each has different flavor and never disappoints. The drinks are not only pretty but taste good too. Service has been good. Prices are still reasonable.
The food there was Great! We got Fajitas for two and cheese dip! It was GREAT! they gave us so much! If you haven't been there, "GO"
Food was pretty good but could use better service
¡Nos encanta este restaurante! Muchas gracias a nuestra camarera hoy, Vanessa! We definitely recommend this restaurant to all! Quick service, great environment!
OÍ order a large Orchata with out ice and they give me a median size cup, because no ice is Moore Orchata and if I want the large with out ice is $1 Moore, never going to any of their locations
Very good
Wonderful attentive staff and customer service for a group of 20 people for my little cousins sweet 16. They were patient and accommodating. The food and drinks were expected what you get from the chain which was decent and very satisfying.
Good food good service.
Best Mexican food. Service. Everything. Period. Enchiladas mole and la bamba.
The low rating is actually for the waitress. The first time she came to the table, she seemed to be in a hurry and wasn't friendly. The child at our table asked for fried rice, but got French fries. When told about the mistake, the waitress said, "No, French fries, are what was asked for." Everyone at the table knew the child didn't ask for fries. The waitress exhaled loudly as she took the fries... More
The low rating is actually for the waitress. The first time she came to the table, she seemed to be in a hurry and wasn't friendly. The child at our table asked for fried rice, but got French fries. When told about the mistake, the waitress said, "No, French fries, are what was asked for." Everyone at the table knew the child didn't ask for fries. The waitress exhaled loudly as she took the fries back. The manager stopped by to apologize, but the waitress' attitude had already made the evening less than good. All that being said, we have always loved the food here, and will definitely go back. But if we see the same waitress, we will ask to move to another waitress' table, or maybe just go somewhere else and try another evening at El Ranch Nuevo when she's not there. Less
Food was great.
KEEP AN EYE ON YOUR BILL!!! Heads up if you go to El Rancho Nuevo at Kyles Station. On Friday night the server up-charged my meal without disclosing that it would be a different price and they did not honor the happy hour pricing. When I asked about the charged and for the adjustment the server yelled and me and then the manager yelled at my friends and I calling us liars. Just a friendly remi... More
KEEP AN EYE ON YOUR BILL!!! Heads up if you go to El Rancho Nuevo at Kyles Station. On Friday night the server up-charged my meal without disclosing that it would be a different price and they did not honor the happy hour pricing. When I asked about the charged and for the adjustment the server yelled and me and then the manager yelled at my friends and I calling us liars. Just a friendly reminder to keep an eye on your checks at restaurants, especially this one. I have found that I'm not the only one they have added additional charges and being rude to customers. Less
The Al Pastor was really good, grilled flavor, and chunks of pineapple. The horchata was a little too sweet for my tastes. Service was quick and friendly, place was clean. I plan to return.
Very nice atmosphere, great food, excellent and strong margaritas! Service was also good. We will definitely be back!
Yo llame para ordenar y me dijeron q en 20 minutos iba a estar y cuando llegue nadie puso mi orden tube q esperar otros 25 minutos mi comida.😕
The atmosphere of this location is fun like you'd see at Atlantis in the Bahamas. Food was good. Appeared to have plenty of staff but our server was lacking in some areas. Maybe she was new. Had to ask 3-4 times for refills, box for leftovers and the check.
Waitress service was lousy. Appetizer was wrong. The waitress apologized and took it back. Then the main entrees appeared before the correct appetizer. One of the main entrees was wrong too. It was taken back. The manager apologized and offered me a free beer. Not returning to this restaurant. The one near Menards has excellent service.
Great deals on delicious lunch. And the interior is well designed. Maybe a bit loud for conversation.
Buena experiencia
The food tasted good but it was really expensive so we paid 10-25 dollars per each person also the kids meal is not even 7 dollars so that's an upside and they have a cool birthday thing and it was so cool in fact that after the first person said it was their birthday three more people did even though they were obviously lying .
Food and service were great!!!
Beautiful murals, light fixtures, etc. The staff was helpful, hardworking, and the service was quick, which was important to me that night. When I am in a hurry, I will sometimes let the waitstaff know as soon as I am seated, but there was no need here. They were FAST. BUT the background music was WAY TOO LOUD for the dinner hour. I like loud music, but I like to talk about the day's event... More
Beautiful murals, light fixtures, etc. The staff was helpful, hardworking, and the service was quick, which was important to me that night. When I am in a hurry, I will sometimes let the waitstaff know as soon as I am seated, but there was no need here. They were FAST. BUT the background music was WAY TOO LOUD for the dinner hour. I like loud music, but I like to talk about the day's events with my family at dinner, I realize this is a bar too, and expect loud music at a bar/restaurant after 8-9:00 PM; but we were there at 5:30-6:30 for dinner. I would like to add that the food was great. Less
Great place to eat
Great food as always....but now they have someone playing live music... But just way way to loud....can't hear the person you came with to have a nice dinner...but again food is great as always....
Cleam and great food. Quick service. On downside was trying to get our bill.
Nice place to eat
Really good service and food .. 100% recommended 🤩🤩🤪
This is the best in the area, great food great service amazing.
Food is top notch. Service is very good
Never answers the phone
The food was great and the service was outstanding !
Much nicer inside than the other El Rancho Nuevo's. Like the larger one by Menard's in Fairfield. A couple dishes are slightly different between locations. If you like fajitas, they are piled high.
I will never order from this location again. I added queso to my order for $4.99 and received a container that has no more than an ounce of queso in it. When I complained about being charged $5 for such an incredibly small amount the gentleman just said thats all you get. I asked for it to be removed from my order and refunded but he refused. I told him that I would never order from this location... More
I will never order from this location again. I added queso to my order for $4.99 and received a container that has no more than an ounce of queso in it. When I complained about being charged $5 for such an incredibly small amount the gentleman just said thats all you get. I asked for it to be removed from my order and refunded but he refused. I told him that I would never order from this location again and he said that’s fine. I am not someone who normally posts reviews but I decided to this time as I feel obligated to let my community know what kind of treatment they can expect from this business. Less
Very clean, very fresh food, good service.
The best Mexican restaurant around bar none!.. Great service these people take care of you And the food is always accurate..
Really bad experience
Very well
Thought we would try something new. Love this place the decorations inside were so pretty. The food was amazing and great priced
Food is amazing!
A step above typical Mexican American food. Lively atmosphere, good service!
Beautiful place. The delicious food .
Train wreck!!!! They weren’t prepared for cinco de mayo. The busiest night for any Mexican restaurant. The margaritas weren’t frozen, the bar tenders acted like they didn’t speak english and we were told 30 -45 min and we waited 2 hours before leaving. Whew, awful night.
we had a great lunch their chips and salsa were good and so was their quacamole.
The atmosphere was lovely. Great decor, lighting, bar and over all good food and service.
Best Mexican food in the area. Always on point.
Delicious as always!
My daughter and I went to El Rancho Nuevo tonight. I’m always worried when we have to leave the table to use the ladies room because you’re never sure if you’re food will still be there. Sure enough, it was taken even though we had our coats and umbrellas there. Olivia was super sad. They went over and above. Not only did they bring us fresh food but they brought Olivia this delicious carrot cake... More
My daughter and I went to El Rancho Nuevo tonight. I’m always worried when we have to leave the table to use the ladies room because you’re never sure if you’re food will still be there. Sure enough, it was taken even though we had our coats and umbrellas there. Olivia was super sad. They went over and above. Not only did they bring us fresh food but they brought Olivia this delicious carrot cake! Definitely a place we’ll be visiting again Less
Slow service but great food. Missing some items on entree could get server to come by for refills or check
Use to be okay-ish but the last time there our waiter spoke no English and the place now charges for additional salsa. We probably will never be back.
Finally! A clean, well-staffed restaurant with good, hot food. My friend and I enjoyed the service and atmosphere today at lunch time. I did balk a bit at the cost of a small bowl of melted cheese (cheese dip), which was $4.99, and the restaurant was a bit chilly. But overall, it was such a nice change to have clean, well cared for surroundings and well prepared food. We will visit again!
I've been to this restaurant about 5 or 6 times now and every time we come and eat here the place is clean, the staff is friendly and attentive and the food is great. We love the interior decorations and atmosphere. It's just a great place to eat.
Delicious! Best fresh guacamole around
Food is amazing. One of the best Mexican restaurants in this state. I've had two different enchilada dishes and the steak fajitas, all delicious.
This restaurant is absolutely beautiful for a casual establishment. They have upped their game on the Texas fajitas. It came out with a larger portion than I could possibly eat and I’m an inbred fat American. It was also decorated with a garnished tomato.
Food is delicious, presentation of food on plates very appetizing. Wait staff is very attentive.
Excellent food, excellent service! Great staff. Highly recommend!
This is my favorite Mexican restaurant so far. Very clean and newer building with excellent staff and delicious food.
First time at this location. Food, service and atmosphere was absolutely the best!!!
!!!!!FOOD POISONING!!!! February 6 2022 This was my go to but no more. I had an early supper here on Sunday. Early Monday morning coming out of both ends like faucets. I ordered ACP. Had to be the chicken!
Food delicious
Good food, friendly service. I would definitely be a regular if I lived closer.
The waiter that we had was great and the food was great some place I would go back to
Excellent service and beautiful place
What a great Mexican restaurant. Beautiful atmosphere, friendly staff and great food. The menu is huge and has quite a variety of authentic Mexican favorites.
Get take out every couple of weeks. Always have good service and excellent food. We order online with no issues.
The food was great and the service was exceptional!
Ven y disfruta de nuestra comida mexicana y deliciosas bebidas!!!!
Their new mole sauce is wonderful
Great food, great service and good value.
Possibly the best Mexican restaurant ever. Food was delicious. Drinks delicious. Service amazing.
Amazing food
EXCELLENT EATS!!