Inconsistent. Melisssa who answers the phone is so unprofessional. At times, you have to ask is this " Four Tech Lab". She just puts you on hold before They have answered the phone from the car...I suppose the phones were transferred to her personal number. Test results are never sent in a timely manner. They are never sure of what has been done and not been done. My mother's home health care agency has a contract with them. I will insist they use another lab or I will be saying another agency all together. Picks up sample late or wants to pick up next day. Results are never sent without you calling them to do so. It makes me question the handling of the sample and the accuracy. I have spoken to a couple of people in the office. Not impressed to say the least. If they are unable to keep up with the volume of the care needed, they need to not take on the load. But, I'm sure they are thinking of the money lost rather the client's care. Too Bad. We are done with Four Tech Lab. Less

Highly recommended, scheduling is within the next business day if a patient is available. Easy to communicate with and they'll try to resolve the problem once conflict arises. Thank you for taking care of our patients. Less