When we did manage to get in touch, the explanations provided were unclear and confusing, making the entire process more stressful than it needed to be. Additionally, there were several delays that were poorly managed, causing significant inconvenience and frustration.
5
Mar 17, 2024
I got my first home loan through West Coast Mortgage Group in 2002. Over the years I have used other companies, in other areas, and found there where always surprises at closing that where not disclosed to me through the process. Other companies have snuck in terms inside the fine print, that where not disclosed upfront, leaving me stuck at the closing table with a deal that just isn't quite wh...
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I got my first home loan through West Coast Mortgage Group in 2002. Over the years I have used other companies, in other areas, and found there where always surprises at closing that where not disclosed to me through the process. Other companies have snuck in terms inside the fine print, that where not disclosed upfront, leaving me stuck at the closing table with a deal that just isn't quite what was promised. West Coast has always been the most straight forward of any loan company I have ever used. They always deliver on their promises, and do what they say they are going to do.
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2
Oct 29, 2023
Did a refi and a new mortgage with West Coast in 2022, did not go as planned. Robert tried to make it right but their interanal drama affected us. Will not use them again.
5
Sep 06, 2023
Thank you Robert, Michelle and everyone who helped close on my new house!
1
Apr 06, 2023
They dropped the ball on many of the steps that were required and as a result I lost out on lower interest rates that I could have locked in. It was a very frustrating experience and would not use them again.
5
Sep 22, 2022
Jacob Salas is the best, he was amazing through the whole process he kept me informed, if I had questions he had answers. I would absolutely recommend West Coast Mortgage, Jacob was amazing
5
Sep 14, 2022
Very professional
5
Sep 09, 2022
Responsive, good rates, and great people based on my two refinances with them. I wouldn't go anywhere else!
5
Sep 01, 2022
5
Aug 05, 2022
Jorge went above and beyond when I was buying my house. I had a ton of questions during this overwhelming process, he was always available and very helpful. I highly recommend West Coast Mortgage Group, the process felt easy, but also I was very well informed before making my decisions. I will be using them again for refinancing or any future needs.
5
Jul 19, 2022
5
May 04, 2022
It was great working with Tyler Browe from West Coast Mortgage Group and I am extremely satisfied with the service that was provided. This being our first home loan Tyler was always available to answer all of our questions and kept us informed every step of the way. Tyler was recommended to me by family and I was not disappointed. I would absolutely recommend him to all of my friends and family f...
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It was great working with Tyler Browe from West Coast Mortgage Group and I am extremely satisfied with the service that was provided. This being our first home loan Tyler was always available to answer all of our questions and kept us informed every step of the way. Tyler was recommended to me by family and I was not disappointed. I would absolutely recommend him to all of my friends and family for their mortgage needs.
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5
Apr 07, 2022
I worked with WCM on two occasions. The first during a home purchase and the second for a refi. Ben is our loan officer and delivered customer service with the utmost professionalism and integrity. His response time is impeccable. He was able to help us secure the lowest rates possible on our loans in an efficient and timely manner. Highly recommend WCM.
5
Apr 07, 2022
If you are looking to refinance a home, or a property, Ben Lauer has an amazing team at West Coast Mortgage Group! Ben always kept me informed throughout the entire process. He answered all calls and texts without hesitation. Ben is very professional, knowledgeable, friendly, patient, and efficient! His negotiation skills, and attention to detail, ensured the process was an easy and a lucrative o...
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If you are looking to refinance a home, or a property, Ben Lauer has an amazing team at West Coast Mortgage Group! Ben always kept me informed throughout the entire process. He answered all calls and texts without hesitation. Ben is very professional, knowledgeable, friendly, patient, and efficient! His negotiation skills, and attention to detail, ensured the process was an easy and a lucrative one for me, and couldn’t be happier I chose him to refinance my property. Refinancing can be stressful but Ben works diligently to put your mind at ease. Highly recommend!!!
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5
Apr 07, 2022
Ben has helped my family with 3 loans in the last 2 years. Every time he has closed them on time, one was a cash out refinance. He has done an amazing job and always exceeds expectations with his knowledge. He is easy to work with and makes the process easy. I have referred Ben to my neighbors recently since they were having problems with their current refinance with a large bank. Not only did t...
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Ben has helped my family with 3 loans in the last 2 years. Every time he has closed them on time, one was a cash out refinance. He has done an amazing job and always exceeds expectations with his knowledge. He is easy to work with and makes the process easy. I have referred Ben to my neighbors recently since they were having problems with their current refinance with a large bank. Not only did they refinance with Ben but also made another purchase with him. WCMG has a great team that cares about clients needs.
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5
Apr 07, 2022
We have used Ben for multiple transactions - home purchase, refinance, home and auto insurance. Ben and his team are very responsive and you're never left wondering the what the next step is or when you'll hear from him again. Highly recommend for all services he offers
5
Apr 03, 2022
I can strongly recommend West Coast Mortgage Group. This being our first house we had a lot of questions for Michael and he was able to not only answer them but put our worries to rest. I’ve referred multiple friends and family members to Michael because of his honesty and competence with the entire process and they have all had great experiences with him as well!
5
Mar 31, 2022
I highly recommend Michael Buccella for your mortgage needs. He helped my wife and I understand every step of the loan process and clearly has a wealth of knowledge for his profession. We have used Michael for our initial home loan and our refinance and we feel like we had the best rate and the best experience after both scenarios. He will shop your rate to the best of his ability and is always a...
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I highly recommend Michael Buccella for your mortgage needs. He helped my wife and I understand every step of the loan process and clearly has a wealth of knowledge for his profession. We have used Michael for our initial home loan and our refinance and we feel like we had the best rate and the best experience after both scenarios. He will shop your rate to the best of his ability and is always available (I know I wouldn't have had the same communication line with a bank). Couldn't be happier with Michael as our loan officer and will keep utilizing him and recommending him in the future.
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5
Mar 30, 2022
Michael is the man and the West Coast Mortgage Group is full of professionals that get things done. Michael helped me with a very difficult refi and then I later was able to get his help with a new purchase out of his normal area. Would recommend his services to anyone and he’ll be my first call next time I go to purchase or refi.
5
Mar 29, 2022
5
Mar 29, 2022
I've done quite a few loans through Ben Lauer and his team, and he's never disappointed! From FHA to conventional, single family or multiples, Ben has the know-how and drive to get the loan done!
I really appreciate how easy it's always been to communicate and get things signed with him and his team, huge time saver!
5
Mar 29, 2022
I've worked with Michael B. for my first home purchase and a refi. I appreciated his thoroughness and patience in helping me navigate this process for the first time, which is why I returned to him for my refi. He's very knowledgeable and I will use him for any home financing in the future.
5
Mar 28, 2022
I am a veteran and I've done five loans with Ben Lauer, with the last one, taking cash out, being the most difficult one. Ben is an expert PLUS he seems to have an ending supply of patience dealing with the VA's bureaucracy, red tape and redundancy.
I won't go anywhere else, nor will I deal with anyone else other than Ben. I refer all my vet buddies to him.
5
Mar 25, 2022
I want to express my genuine gratitude towards the West Coast Morgage group and everyone who played a role in me receiving my loan. I genuinely appreciate all of you guys. I want to thank Robert and Tara for leading the charge in helping me have my loan approved. Vannessa and Nathan have been astounding during the process. I highly recommend the West Coast Mortgage to anyone looking for a home lo...
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I want to express my genuine gratitude towards the West Coast Morgage group and everyone who played a role in me receiving my loan. I genuinely appreciate all of you guys. I want to thank Robert and Tara for leading the charge in helping me have my loan approved. Vannessa and Nathan have been astounding during the process. I highly recommend the West Coast Mortgage to anyone looking for a home loan. Thank you all a million times. I genuinely appreciate this mortgage group and all the help they have given me in achieving my goals.
Thank,
Joey
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5
Mar 25, 2022
Russell made the refinance process an absolute breeze!
5
Mar 22, 2022
Bonnie Ferraiuolo helped us purchase our home and we were very impressed with her professionalism. She made the process of buying so smooth! We'll definitely use her again for any future needs!
5
Mar 16, 2022
It was such a pleasure working with Robert and his team at West Coast Mortgage. They were extremely responsive with anything we needed from the beginning of obtaining a mortgage loan all the way until closing. Robert and his team definitely answered all our questions. Great customer service and definitely made us feel supported during this process. I highly recommend them!
5
Mar 11, 2022
Ben Lauer was great!! He walked us through everything, always kept us in the loop. Answering any questions we had! We got an excellent rate!!
Highly recommend you won’t be sorry!!!!!!
5
Mar 10, 2022
Ben Lauer and his team delivered! Excellent service, good communication and prompt follow-up. Very streamlined and easy process. Did not disappoint! :)
5
Mar 07, 2022
Russell was a pleasure to work with. He was professional and kept us informed as to how things were progressing through the entire process. The biggest benefit of working with Russel is he delivered on what he promised. We ran into some minor issues along the way but he was there to answer question and keep the process on course. We appreciate how he handled our refinance.
5
Mar 03, 2022
Russell Conness was definately a GOD sent blessing to our family. We had been working with another loan officer for months and were getting nowhere.... we were very frustrated and angry with the process .We decided to move our paperwork to West Coast mortgage and somehow ended up with Russell. From day 1 He was always available to answer all my questions, explained things in a very clear and pro...
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Russell Conness was definately a GOD sent blessing to our family. We had been working with another loan officer for months and were getting nowhere.... we were very frustrated and angry with the process .We decided to move our paperwork to West Coast mortgage and somehow ended up with Russell. From day 1 He was always available to answer all my questions, explained things in a very clear and professional manner, him and his team responded very quickly to any situations that came up but most of all I am am beyond impressed at how fast my loan got approved and closed. Their system makes it very easy to receive and up load documents which makes the process easy to follow. I definitely recommend Russell and his team a 100%.
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5
Feb 03, 2022
Great working with them!
5
Oct 27, 2021
5
Oct 12, 2021
We worked with Gail on our original mortgage and we also then refinanced with her when rates were LOW! The refinance was a little more troublesome than the original mortgage loan process BUT it was during peak pandemic months so everything, everywhere was in some state of chaos. Everything worked out in the end and we look forward to working with you guys again in the future! Thank you, Gail and ...
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We worked with Gail on our original mortgage and we also then refinanced with her when rates were LOW! The refinance was a little more troublesome than the original mortgage loan process BUT it was during peak pandemic months so everything, everywhere was in some state of chaos. Everything worked out in the end and we look forward to working with you guys again in the future! Thank you, Gail and team!
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5
Oct 11, 2021
I was a little hesitant when Russell Conness of West Coast Mortgage Group (WCMG) reached out to me for my home mortgage loan as I was already working with two other nationally known lenders. However the rates, closing costs and time to close he was promising were far better than what I was being offered. Just to make sure they were legit I looked up WCMG in the BBB (they had great reviews) and ...
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I was a little hesitant when Russell Conness of West Coast Mortgage Group (WCMG) reached out to me for my home mortgage loan as I was already working with two other nationally known lenders. However the rates, closing costs and time to close he was promising were far better than what I was being offered. Just to make sure they were legit I looked up WCMG in the BBB (they had great reviews) and Russell Conness in the NMLS consumer access website and they both checked out so I felt confident going forward. Well I am so glad that Russell called me because he delivered everything as promised. I had a lot of questions for Russell and he always took my calls, txt msgs and was prompt to assist while the other two nationally known lenders lagged or just did not return my calls. We closed on time and when the mobile Notary Public came over to our house for signing she said we got a really great rate, best she had seen. Her comment solidified my decision in giving West Coast Mortgage my business and I commended Russell for doing such a great job. I've purchased a few homes and have refi'd homes in the past and I can honestly say that my experience with Russell at WCMG has been the best. If you're in the market for a loan or a refi give West Coast Mortgage a call and ask for Russell, you will not be disappointed.
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5
Oct 06, 2021
5
Oct 06, 2021
5
Sep 22, 2021
I had a great experience buying my first home with Tyler Browe. He was amazingly quick to respond to all my questions and turned documents around fast. He really worked to get me approved as quickly as I needed. Definitely recommend!
4
Sep 15, 2021
Owner/Broker followed up and took charge of the issues raised in my original review. Assigned an experienced loan officer who was very responsive and took over the application intake. She is very responsive, follows up and now looks to be on top of the refi needs.
Does not respond timely. Does not provide reliable accurate information on a loan refi quote. Does not respond to calls timely. Vagu...
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Owner/Broker followed up and took charge of the issues raised in my original review. Assigned an experienced loan officer who was very responsive and took over the application intake. She is very responsive, follows up and now looks to be on top of the refi needs.
Does not respond timely. Does not provide reliable accurate information on a loan refi quote. Does not respond to calls timely. Vague "quote" for loan costs, rates, times to record, etc. Treats a borrower as if it is a privileges to speak to the loan officer, once they decide to take a call. All working from home and never in the office. Requests documentation that is NOT appropriate tot eh loan requested. Typical Sales Tactics to lock you in. Assurances can not be relied upon. Unnecessary delays, unprofessional, poor, business practices, especially by the "Senior Mortgage Loan Originator".
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5
Sep 07, 2021
5
Sep 02, 2021
5
Sep 02, 2021
5
Aug 12, 2021
Carla was awesome! Practically was our underwriter...she was so knowledgeable about what was needed that once our loan went to underwriting they barely asked for anything to finalize our loan. We were super nervous about being able to qualify for the loan, but Carla made it so easy. Thank you!
5
Aug 11, 2021
He’s the best! Very helpful and amazing
5
Aug 11, 2021
Rob and his Team continue to deliver excellent service without question. This was my third mortgage with West Coast and they were able to secure a super low rate while making the process effortless. I will continue to refer them to friends and I look forward to my next purchase.
5
Aug 10, 2021
5
Aug 07, 2021
I had a great experience! Michael helped me navigate through the refinancing process, answered all of my questions and made sure that I got the cost, rate, and terms that I wanted! WCM is definitely the best group for anyone in the Sacramento area looking to refinance their home, and I will be recommending them to my family and friends when they look into refinancing their homes. Thank you, Micha...
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I had a great experience! Michael helped me navigate through the refinancing process, answered all of my questions and made sure that I got the cost, rate, and terms that I wanted! WCM is definitely the best group for anyone in the Sacramento area looking to refinance their home, and I will be recommending them to my family and friends when they look into refinancing their homes. Thank you, Michael!
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5
Aug 05, 2021
5
Aug 04, 2021
David Kessloff at West Coast Mortgage was a pleasure to work with in the refinance of our home. He is professional, patient, personable, and responsive. We were initially uncertain of the timing of our refinance and wanted to be sure to secure the lowest interest rate. David maintained close communication with us, took the time to carefully answer our questions, and led us to secure a very low ra...
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David Kessloff at West Coast Mortgage was a pleasure to work with in the refinance of our home. He is professional, patient, personable, and responsive. We were initially uncertain of the timing of our refinance and wanted to be sure to secure the lowest interest rate. David maintained close communication with us, took the time to carefully answer our questions, and led us to secure a very low rate. David clearly knows how to make this process easy for his clients and we will certainly return to him with any future mortgage needs.
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5
Aug 01, 2021
5
Jul 27, 2021
We are very happy with Dave and West Coast Mortgage services, Dave is very knowledgeable, responsive and inspires trust, he guided us through the entire process of getting the loan we needed to purchase our home. Highly recommend Dave and west coast mortgage.
5
Jul 27, 2021
David's help through our refinance this spring took a lot of the stress out of the process we were dreading. He solved any issues that came up and was very prompt to reply to any questions we had. We've been recommending him (my sister has used him to refinance 2 of her rentals already!) and will definitely use him for any financing in the future!
5
Jul 19, 2021
David Kessloff has been great! Always keeps me up to date and looking out for the best interest of my family and I. Would recommend Dave and Westcoast Mortgage Group to my friends and family. Again, Thank you so much!
5
Jun 23, 2021
5
Jun 23, 2021
They get it done, quick and easy process. Chris J and their team were amazing.
5
May 28, 2021
5
May 01, 2021
5
May 01, 2021
5
May 01, 2021
Everybody involved was very cooperative and very helpful.
5
Apr 19, 2021
4
Apr 14, 2021
I gave four stars cuz I was charged $1,400 extension fee to close the escrow though I submitted everything on time, if everything was done on time as promised, I would be happy to give 5 stars and recommend for friends.
5
Apr 14, 2021
The process was a awesome! Jacob did an awesome job at keeping us constantly informed! He was professional and courteous but also was gentle and reassuring! We are still in shock as to how quick and smooth our refinance journey has been. Thank you
5
Apr 08, 2021
5
Apr 04, 2021
Tara at West Coast Mortgage was great! Made the process simple and easy. Very happy with our refi!
5
Mar 30, 2021
Michelle went above and beyond to ensure my mortgage refi was as painless as possible. Would rate with more stars if they were available and would recommend to anyone with zero hesitation.
5
Mar 30, 2021
5
Mar 21, 2021
5
Mar 16, 2021
Michael Bucella was fantastic - super hardworking! He was the 3rd broker we tried and the only one to stick with us and make it work. Professional and responsive, and loans in the time of Covid are not easy!
5
Mar 16, 2021
I was helped by Ralph he was a very knowledgeable and helpful. He explained things in layman's terms and was able to get help my family to see what's going on and how to find the best deal even if it's not from his company. I really appreciated that type of help, I am very happy with the service from Ralph and West Coast Mortgage I highly recommend them. I am from the Greater Sacramento area so i...
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I was helped by Ralph he was a very knowledgeable and helpful. He explained things in layman's terms and was able to get help my family to see what's going on and how to find the best deal even if it's not from his company. I really appreciated that type of help, I am very happy with the service from Ralph and West Coast Mortgage I highly recommend them. I am from the Greater Sacramento area so if your local or far away it's a trustworthy service .
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5
Mar 12, 2021
5
Mar 12, 2021
I believe West Coast mortgage to be one of the best lenders in Sacramento. I find myself always recommending them whenever the topic of a good lender comes up!!
5
Mar 11, 2021
5
Mar 11, 2021
5
Mar 11, 2021
Fast reliable service would use them again
5
Mar 11, 2021
Excellent service provided by Senior Loans Officer, Dewa Dutt. He is very knowledgeable. Usually with other lenders you have to talk to different people from loan application until closing. But with Dewa he is available with you from application to funding.
After the loan is funded he will give you a courtesy call to see if everything went well.
5
Mar 11, 2021
5
Feb 18, 2021
5
Feb 13, 2021
We felt your team was friendly, knowledgable and kept us informed each step of the loan process. All of our questions were answered in a timely manner. We were very pleased with the entire process. Thank you.
5
Feb 09, 2021
Wonderful professional Loan Officer, Raphael. Very knowledgeable.
5
Feb 08, 2021
Mike was great to work with on our refi! 😉
5
Feb 07, 2021
5
Feb 03, 2021
Awesome outfit. They really took care of us. Got us an incredibly low interest rate. And helped us out with buying out very first house.
5
Feb 02, 2021
5
Feb 02, 2021
5
Feb 02, 2021
5
Feb 02, 2021
5
Jan 19, 2021
5
Dec 24, 2020
5
Dec 23, 2020
As a first time homebuyer using my VA loan I was pretty nervous. I had talked to a few different lenders and really didn’t feel like I could trust them. April and Rob gave me very direct and easy to understand explanations to all my questions and responded very promptly. They earned my trust and I would recommend.
5
Dec 21, 2020
My most sincere thanks to West Coast Mortgage and especially Mortgage Specialist Gail Perlow. Without her knowledge and expertise I don't believe my home refinance could have gone so smooth. A solid ten in my book. if your looking for the same kind of service that myself and family received from West Coast Mortgage and Gail Perlow than look no further. They are highly recommended by me. Thanks so...
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My most sincere thanks to West Coast Mortgage and especially Mortgage Specialist Gail Perlow. Without her knowledge and expertise I don't believe my home refinance could have gone so smooth. A solid ten in my book. if your looking for the same kind of service that myself and family received from West Coast Mortgage and Gail Perlow than look no further. They are highly recommended by me. Thanks so much.
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5
Dec 16, 2020
5
Dec 16, 2020
5
Dec 15, 2020
5
Dec 11, 2020
I had a great experience with West Coast Mortgage. The entire transaction was smooth and easy. They are affordable and were available to answer any question I had. I highly recommend them. Thanks Rafael!
5
Dec 02, 2020
Nate was great. The big boss, never spoke to him was very accommodating with apr rate and even paid for my appraisal.
5
Nov 30, 2020
5
Nov 29, 2020
5
Nov 26, 2020
5
Nov 24, 2020
VERY PLEASENT EXPERIENCE WORKING WITH BONNIE FERRAIUOLO!!
SHE WAS VERY HELPFULL AND PROFESSIONAL! I WILL BE USING HER AND WEST COAST MORTGAGE IN THE FUTURE . I HIGHLY RECOMEND THEM .
5
Nov 24, 2020
5
Nov 12, 2020
Aisha Browe was fantastic to work with and always on top of each document that was submitted. She worked diligently staying in the timeline to get the financing for our new home in warp speed! If you want timely work, great communication and the best rates possible I highly recommend contacting West Coast Mortgage Group and talk to Aisha Browe.
5
Nov 05, 2020
Excellent service. WCM found the best rates and terms and were prompt in completing the loan.
5
Nov 04, 2020
5
Oct 13, 2020
5
Oct 13, 2020
WCMG was fantastic to work with and will always keep you updated of current status! Would highly recommend them!!
5
Oct 12, 2020
Jorge and all those I spoke were very pleasant and helpful with my refi. It was a smooth transaction without problems.
5
Oct 08, 2020
5
Oct 08, 2020
It was an excellent experience with Jacob Salas as my Loan Office. He was very polite and with a great customer service at all the time, thank you so much...
5
Oct 07, 2020
We did our home refi with Alex. Alex was very informative and professional throughout the whole process. He gave us the best rate out of all the places I received a quote from. He has helped us in the past, and has always been awesome. Thanks Alex!
5
Sep 22, 2020
5
Sep 20, 2020
5
Sep 17, 2020
LOVED our experience working with Aisha and Robert on our refinance. After waiting nearly 2 months with shoddy communication from a credit union, we took my mom’s recommendation to contact West Coast Mortgage group. The process was painless, fast, and educational. We have been recommending them to friends and will continue to do so. We will definitely work with them again if we need to!
5
Sep 17, 2020
5
Sep 16, 2020
Gail was great, she was always there if I had a question.
5
Sep 16, 2020
5
Sep 15, 2020
5
Sep 15, 2020
5
Sep 15, 2020
5
Sep 15, 2020
Excellent service and quick response on any questions from Ben
5
Sep 15, 2020
5
Sep 15, 2020
5
Sep 15, 2020
I have worked with Michael Buccella before and he is an absolute dream. He always keeps you informed, makes the process absolutely painless and so easy. I would most definitely recommend this company, and especially Michael.
5
Aug 07, 2020
The only bright spot in 2020 for my wife and myself has been the West Coast Mortgage Group. At the start of the year I contacted my former loan provider in an effort to refinance, and for three month there was no reply. I was concerned that we might miss out on these low interest rates. Then out of the blue we were contacted by Michael Xavier from West Coast Mortgage and he stepped in and saved t...
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The only bright spot in 2020 for my wife and myself has been the West Coast Mortgage Group. At the start of the year I contacted my former loan provider in an effort to refinance, and for three month there was no reply. I was concerned that we might miss out on these low interest rates. Then out of the blue we were contacted by Michael Xavier from West Coast Mortgage and he stepped in and saved the day. You need to understand that with so many people trying to refinance, Michael displayed true diligence in chasing down the information necessary to get our loan settled. Always thinking of what we needed next, Michael you made it happen and for this we are sincerely grateful. If there anyone out there looking to refinance or perhaps get a new mortgage, here is Michael Xavier's email - [email protected]. It will be the best decision you ever make.
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5
Jul 20, 2020
Everyone was very helpful and help me immensely in closing my loan. I am very thankful.
5
Jul 20, 2020
Purchasing my very first home with West Coast was a slam dunk. They are responsive, proactive, fast and the rates are amazing. I absolutely would recommend them!!!!
5
Jul 17, 2020
Had a couple of glitches along the way but we were refinancing 2 houses with name additions on both titles at the same time.
Overall, very good and knowledgeable service from the agents.
5
Jul 09, 2020
The thought of buying my first home always came as an overwhelming thought. When I finally found my forever home, I was connected with Jacob Salas from West Coast Mortgage. He made the process extremely transparent for me and was really there to answer all of my questions and genuinely was trying to find the best rate and situation for me. He communicated with me effectively and in a timely manne...
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The thought of buying my first home always came as an overwhelming thought. When I finally found my forever home, I was connected with Jacob Salas from West Coast Mortgage. He made the process extremely transparent for me and was really there to answer all of my questions and genuinely was trying to find the best rate and situation for me. He communicated with me effectively and in a timely manner. West Coast Mortgage is definitely a company I would recommend for someone who is searching for a refi or new purchase. They truly want to help and are there for you.
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5
Jun 04, 2020
Refinancing with this company was such an easy process and experience. The process when I first purchased the home was as smooth as this refinance. Jacob is very communicative and responsive to his customer needs. He’s very knowledgeable and doesn’t beat around the bush. He provided me with the best customer service and was very professional.
If you need to purchase a home or refinance, Jacob Sa...
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Refinancing with this company was such an easy process and experience. The process when I first purchased the home was as smooth as this refinance. Jacob is very communicative and responsive to his customer needs. He’s very knowledgeable and doesn’t beat around the bush. He provided me with the best customer service and was very professional.
If you need to purchase a home or refinance, Jacob Salas and West Coast Mortgage Group is the way to go!
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5
Jun 04, 2020
5
Jun 04, 2020
5
May 18, 2020
5
May 16, 2020
Sarah was the absolute best when helping us with our refi! She explained things and was always available whenever we had questions.
5
May 14, 2020
5
May 14, 2020
5
May 14, 2020
5
May 13, 2020
5
Apr 30, 2020
5
Apr 29, 2020
I refinanced my house with West Coast Mortgage Group. Aisha is amazing. She was quick, knowledgeable, and very helpful. She got me an excellent rate and my loan went through without any problems. Thanks Aisha for your excellent service. I recommend West Coast Mortgage Group. You won’t be disappointed.
5
Apr 29, 2020
West Coast Mortgage handled my loan very quickly and efficiently. Very impressed with their back office operations. They leverage technology to their advantage. Made the process so much smoother. Great rates!
5
Apr 29, 2020
5
Apr 06, 2020
5
Apr 05, 2020
5
Mar 17, 2020
5
Mar 11, 2020
5
Feb 28, 2020
Highly Recommended! I have used Robert and Co for the last couple of years in home refi and purchasing needs. He's come through for me every single time. This last time we used him, we refinanced, 30 days later, we decided to sell our home and buy a new one. We originally had an agreement with a builder and unfortunately they could not deliver us the house based on the day we needed to move ou...
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Highly Recommended! I have used Robert and Co for the last couple of years in home refi and purchasing needs. He's come through for me every single time. This last time we used him, we refinanced, 30 days later, we decided to sell our home and buy a new one. We originally had an agreement with a builder and unfortunately they could not deliver us the house based on the day we needed to move out from our existing home which sold in a week. Quickly found a new home and had less than 30 days to move out. Talk about stress! Reached out to Rob and asked him if he could close out the deal in less than 30 days. Boy did he deliver! We closed in less than 21 days!! I highly recommend West Coast Mortgage. They really listen and care about your needs. They will always always be my first choice as long as I have motgage needs.
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5
Feb 05, 2020
Helped us close on our home in less than two weeks(business days) when another lender was taking more than 3 months! They were professional, timely and great with communication. Would recommend them 100%
5
Jan 16, 2020
Super friendly staff, I have worked with Dave Kessloff on three homes and it has always been a positive experience. I would highly recommend him and the team at West Coast Mortgage.
5
Dec 25, 2019
I will definitely recommend to friends and Family
5
Dec 10, 2019
5
Dec 10, 2019
This is the 2nd time Ryan Herrick has helped us with our home loan. He is always there if you have a question and responds quickly. Very nice, sincere and honest and personable. I would recommend he to all. I will always use his for our mortgage issues.
5
Dec 07, 2019
5
Nov 22, 2019
5
Nov 19, 2019
Ben Lauer is the man. Great service and great rates. 100% recommend.
5
Oct 30, 2019
Very easy to work with. Made it smooth and painless and quick. Highly recommend
5
Oct 24, 2019
Our refinance experience with Michael Xavier was so easy. I'm used to mortgage companies initially quoting a low rate/ payment and then calling me to discuss a huge payment change right before closing. When Michael quoted us a great refi rate and payment, I kept waiting for the inevitable "something went wrong" phone call. It never came. I am delighted to say that we actually closed within $20 of...
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Our refinance experience with Michael Xavier was so easy. I'm used to mortgage companies initially quoting a low rate/ payment and then calling me to discuss a huge payment change right before closing. When Michael quoted us a great refi rate and payment, I kept waiting for the inevitable "something went wrong" phone call. It never came. I am delighted to say that we actually closed within $20 of the payment he originally quoted. Our new payment is saving us an incredible amount of money and will allow us to keep this home forever and use it as a rental in the future. Easy peasy. Thanks, Michael and West Coast Mortgage Group.
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5
Sep 26, 2019
Cortney was amazing! We had an awesome experience and love our new home! We are so thankful that our realtor recommended Cortney and West Coast Mortgage Group!