based on 48 reviews
I had an excellent experience with Neon Cleaners Inc. this week! I booked a last-minute deep clean before the holidays, and their email communication was prompt, friendly, and made the entire process a breeze. The two-person team that arrived was thorough, diligent, and did an amazing job. I’m extremely happy with the service and will definitely be returning for future cleans!... More
I had an excellent experience with Neon Cleaners Inc. this week! I booked a last-minute deep clean before the holidays, and their email communication was prompt, friendly, and made the entire process a breeze. The two-person team that arrived was thorough, diligent, and did an amazing job. I’m extremely happy with the service and will definitely be returning for future cleans! Less
I m with Neon for more than a year now. Their customer support Mary is an amazing person who goes a long way to satisfy the clients and that’s my very personal experience. I was with POSH earlier and I left them as they wouldn’t care of customer’s availability or ease of schedule. Rather they were one of the worst customer services I ve ever come across.But Neon takes care of the client satisfact... More
I m with Neon for more than a year now. Their customer support Mary is an amazing person who goes a long way to satisfy the clients and that’s my very personal experience. I was with POSH earlier and I left them as they wouldn’t care of customer’s availability or ease of schedule. Rather they were one of the worst customer services I ve ever come across.But Neon takes care of the client satisfaction. Thumbs up 👍At Neon their cleaning service is also 4.5 . I highly recommend Neon cleaning services. Less
I have been very happy with the team at Neon for cleaning my house. They are always on time and work hard while they are here.
angelica did such a great job! great service
It would have been good to take before and after pictures, but hindsight is 2020 unfortunately.The two ladies from Neon Cleaners, who came to clean were professional, knew what they were doing and completely understanding of our circumstances where we have ageing parents who just can’t maintain a clean house anymore and who have been burned with cleaners who show up, don’t clean and expect to get... More
It would have been good to take before and after pictures, but hindsight is 2020 unfortunately.The two ladies from Neon Cleaners, who came to clean were professional, knew what they were doing and completely understanding of our circumstances where we have ageing parents who just can’t maintain a clean house anymore and who have been burned with cleaners who show up, don’t clean and expect to get paid for it.I saw how coordinated and organized these two were. It put my mind at ease seeing them in action. Less
We have been getting Neon to clean our house no-weekly for about 6 months and are very happy with their service. We have a large 2500 square foot home and they clean the main and top floors fully each time. The price I provided includes taxes and I pay via my credit card which I find convenient. Mary is extremely responsive, open to feedback and manages scheduling change requests well. No oth... More
We have been getting Neon to clean our house no-weekly for about 6 months and are very happy with their service. We have a large 2500 square foot home and they clean the main and top floors fully each time. The price I provided includes taxes and I pay via my credit card which I find convenient. Mary is extremely responsive, open to feedback and manages scheduling change requests well. No other service has been as consistent on quality or reliable on service as Neon - highly recommend!! Less
Update: We hired Neon Cleaners again to refresh our home after we fell behind on our cleaning after a rough year. They did an amazing job, again! Thanks Pila and Angelica!We hired Neon Cleaners to do a move in/out clean at our recently purchased home. We knew it was messy/dirty, but we didn't realize just how bad. This place was a mess, and I don't just mean dust/hair/grease, there was build up i... More
Update: We hired Neon Cleaners again to refresh our home after we fell behind on our cleaning after a rough year. They did an amazing job, again! Thanks Pila and Angelica!We hired Neon Cleaners to do a move in/out clean at our recently purchased home. We knew it was messy/dirty, but we didn't realize just how bad. This place was a mess, and I don't just mean dust/hair/grease, there was build up in the cabinets and sinks and ledges. We felt legitimately uncomfortable and were very disappointed as it took a lot away from the new home experience.Mary and Beviana (I hope I spelled that right) cleaned the house from top to bottom, including cleaning out the fridge that was nothing short of disgusting. You could not put food in it. I wouldn't give it away for free. Mary cleaned it so well it was like a new fridge. They also cleaned up all the cabinets inside and out and we now feel comfortable putting our belongings in there!The price was reasonable (we happily upped it from the original quote due to the extent of the mess), organising over email was quick and easy (as someone who doesn't like talking on the phone), and the quality of the work was amazing.Thank you, Mary and Viviana, for making our house feel a bit more like a home! Less
I'm sorry I ever worked here.
The whole team at Neon Cleaner are amazing to deal with. We could not be happier with the job they did cleaning our house.
Have Pleasure of using Neon Cleaners services for over 2 yrs now Neon's Mgmt ( Mary) and entire Team is Honest, Punctual and above provide AAA Quality Cleaning experience !... More
Have Pleasure of using Neon Cleaners services for over 2 yrs now Neon's Mgmt ( Mary) and entire Team is Honest, Punctual and above provide AAA Quality Cleaning experience ! Less
Neon Cleaners you are fantastic! Always arrive on time and with a smile on your face and you always clean my house the way I want it. Thank you ladies for taking care of me and my house!... More
Neon Cleaners you are fantastic! Always arrive on time and with a smile on your face and you always clean my house the way I want it. Thank you ladies for taking care of me and my house! Less
Neon Cleaners has been our cleaners for 5 AirBnB properties we run and we couldn't be happier! They are professional, always looking out for us and our business. They do a fantastic job cleaniing and they are so helpful with all the crazy stuff that comes up. Running AirBnB's isn't easy, but Neon Cleaners make our jobs so much easier. Happy to recommend them to anyone!... More
Neon Cleaners has been our cleaners for 5 AirBnB properties we run and we couldn't be happier! They are professional, always looking out for us and our business. They do a fantastic job cleaniing and they are so helpful with all the crazy stuff that comes up. Running AirBnB's isn't easy, but Neon Cleaners make our jobs so much easier. Happy to recommend them to anyone! Less
Neon Cleaners Inc. did a great job of bringing new life to a home. They were thorough, arrived promptly, had excellent communication and affordable rates for quality services.... More
Neon Cleaners Inc. did a great job of bringing new life to a home. They were thorough, arrived promptly, had excellent communication and affordable rates for quality services. Less
Neon cleaners crew are very professional, efficient and respectful. We communicate every time upfront about expectation and scope covered in each clean, and there is plenty of heads up and text / email reminder so we can plan accordingly. The ladies are super diligent and hardworking. Would definitely recommend!... More
Neon cleaners crew are very professional, efficient and respectful. We communicate every time upfront about expectation and scope covered in each clean, and there is plenty of heads up and text / email reminder so we can plan accordingly. The ladies are super diligent and hardworking. Would definitely recommend! Less
I used Neon Cleaners to do the move in/move out cleaning. I was absolutely floored with the level of professionalism and care that their team showed to our place! The kitchen cabinets are looking brand new (even though it is an older kitchen that was heavily used before) and some of the stubborn stains were gone like they were not ever there. I am grateful that they made this place more welcoming... More
I used Neon Cleaners to do the move in/move out cleaning. I was absolutely floored with the level of professionalism and care that their team showed to our place! The kitchen cabinets are looking brand new (even though it is an older kitchen that was heavily used before) and some of the stubborn stains were gone like they were not ever there. I am grateful that they made this place more welcoming and took away the headache of cleaning it all by myself on top of moving! I also contacted them afterwards to help with some additional cleaning and Mary was extremely nice and went above and beyond to clean something that was not even in the original scope of the package that was purchased. Definitely will be doing more business with Neon Cleaners. Less
Very professional, friendly and polite. Thorough cleaning at a good price point. Very impressed and will continue to use.
The house cleaners were extremely rude and disrespectful, they rushed through my house and missed a bunch of areas they were supposed to clean. When I politely asked them to make sure they got those areas they gave me rude comments dirty looks bad attitude. I called the office to eventually complain the office manager ensured me they would do it the next time but the problem only got worse, the t... More
The house cleaners were extremely rude and disrespectful, they rushed through my house and missed a bunch of areas they were supposed to clean. When I politely asked them to make sure they got those areas they gave me rude comments dirty looks bad attitude. I called the office to eventually complain the office manager ensured me they would do it the next time but the problem only got worse, the tension between myself and the cleaners became so bad that I felt uncomfortable in my own home and when I asked for different cleaners to come to my home they canceled my service. I hired this company because I have a ton of health issues from the car accident I was in and many of the house hold chores are very difficult for me to complete, I am currently waiting to have surgery on my shoulder that requires have a part of my first rib bone removed and muscle. I am also waiting to have surgery to have metal bars placed into my spine. The level of disrespect I have received from this company it disgusting. I would not recommend this cleaning service to anyone! Less
It was so nice to come home to a Deep-cleaned house!! It was overdue. Will definitely be using these ladies again!
First cleaning today and it was great!
I recently tried Neon Cleaners for the first time and was very happy with the the job they did. Very detailed, friendly and hard-working.
Overall, I give Neon Cleaners Inc 3.5/5. I had a move out deep clean done and everything, including the window sills, were cleaned. The entire job took about 5 hours for a 2 bedroom, 2 bath apartment with 2 cleaners. Their communication was excellent. They quickly sent over a quote and were able to answer any questions or make any changes that I requested. However, I am deducting 1.5 stars for ... More
Overall, I give Neon Cleaners Inc 3.5/5. I had a move out deep clean done and everything, including the window sills, were cleaned. The entire job took about 5 hours for a 2 bedroom, 2 bath apartment with 2 cleaners. Their communication was excellent. They quickly sent over a quote and were able to answer any questions or make any changes that I requested. However, I am deducting 1.5 stars for a couple of things. They arrived 30min past the window they were supposed to arrive. I understand that traffic is unpredictable so I’m not faulting them for being late. They also had an issue with finding parking. I would suggest asking for any parking notes for future jobs so they know where they can park so it doesn’t cause any further delays. My main complaint, however, is that I was charged for services that I didn’t want. My original quote had included cleaning the interior of the oven, fridge and windows. I ended up requesting these services to be removed, which they were, and a new quote was sent that I ended up approving. However, after services were done, I found them on my invoice and voiced that they were supposed to be removed. They eventually apologized for the mistake but offered no solution or offered to take the charges off since the cleaners had already cleaned them. Despite these issues, they did do a good job and I would recommend their services, I would just make sure to confirm everything before the job Less
Mary’s crew always do a great job, and they seem to get along with our dogs which makes the process easier.
I would highly recommend Neon Cleaners. They were extremely detailed and had very high standards for their level of cleaning. Their professionalism in person and with bookings, confirmations and payments made for an impressive experience.... More
I would highly recommend Neon Cleaners. They were extremely detailed and had very high standards for their level of cleaning. Their professionalism in person and with bookings, confirmations and payments made for an impressive experience. Less
The ladies came on time and we’re very friendly. They did a wonderful job, and I can say that they went above and beyond what was expected of them. I would definitely recommend them to anyone living in the area!... More
The ladies came on time and we’re very friendly. They did a wonderful job, and I can say that they went above and beyond what was expected of them. I would definitely recommend them to anyone living in the area! Less
Moved into a new house that was left really filthy - the grease on the oven gave the whole house a terrible smell and the dishwasher smelled mouldy. There was thick dust on the baseboards and doorframes and pet hair everywhere. Mary & Agatha did the most outstanding job - the oven looks NEW and the smell is gone! Thank you!!!... More
Moved into a new house that was left really filthy - the grease on the oven gave the whole house a terrible smell and the dishwasher smelled mouldy. There was thick dust on the baseboards and doorframes and pet hair everywhere. Mary & Agatha did the most outstanding job - the oven looks NEW and the smell is gone! Thank you!!! Less
I wasn't present for the clean but they were responsive and respectful of the place. Great communication and easy to work with.
We used Neon cleaners after a large renovation on our main floor of our house.We were extremely pleased with their service. The company was fantastic to deal with and our home was spotless!We will definitely be recommending Neon cleaners to our family and friends and will be using them for future cleaning needs.Great company, great people, great service!... More
We used Neon cleaners after a large renovation on our main floor of our house.We were extremely pleased with their service. The company was fantastic to deal with and our home was spotless!We will definitely be recommending Neon cleaners to our family and friends and will be using them for future cleaning needs.Great company, great people, great service! Less
I have hired this company twice for move in/move out cleaning. They did a wonderful job - so good that I no longer have to buy a new fridge and stove. Very professional staff, nicely dressed, efficient. I look no further than to Neon Cleaners for my cleaning needs.... More
I have hired this company twice for move in/move out cleaning. They did a wonderful job - so good that I no longer have to buy a new fridge and stove. Very professional staff, nicely dressed, efficient. I look no further than to Neon Cleaners for my cleaning needs. Less
Very professional and neat.
We had our first clean with Mary and Brooke today, it was fantastic!!!! We decided to have our house deep cleaned by. Neon and it’s truly sparkling. The house has never looked better. They did an especially great job on the baseboards as we have a dog and there was a lot of hair!... More
We had our first clean with Mary and Brooke today, it was fantastic!!!! We decided to have our house deep cleaned by. Neon and it’s truly sparkling. The house has never looked better. They did an especially great job on the baseboards as we have a dog and there was a lot of hair! Less
Mary and her team are professionals and extremely pleasant to work with - fantastic company all around.
Mary and the team do an excellent job every week. We've been working with the team from Neon Cleaners for the past almost 2 years and have had only amazing experiences every visit. They are fast, efficient, and friendly. I give them a strong recommendation!... More
Mary and the team do an excellent job every week. We've been working with the team from Neon Cleaners for the past almost 2 years and have had only amazing experiences every visit. They are fast, efficient, and friendly. I give them a strong recommendation! Less
Great service I’m so happy. They went above what I asked for at a very reasonable rate. I’m actually blown away with the exceptional cleaning they did.... More
Great service I’m so happy. They went above what I asked for at a very reasonable rate. I’m actually blown away with the exceptional cleaning they did. Less
Very professional and quick to tespond. They did a very thorough job. Will use them again.
Mary and Krystal did an amazing job for our 3 storey home's deep cleaning session. We are so happy with the end result and highly recommend this team. We love how they don't use harsh chemicals, a definite cherry on top! The entire process from reaching out to inquire, getting prompt and clear responses from Chris, to booking the appointment, and having Mary and Krystal over for the cleaning sess... More
Mary and Krystal did an amazing job for our 3 storey home's deep cleaning session. We are so happy with the end result and highly recommend this team. We love how they don't use harsh chemicals, a definite cherry on top! The entire process from reaching out to inquire, getting prompt and clear responses from Chris, to booking the appointment, and having Mary and Krystal over for the cleaning session, and issuing payment online was effortless and seamless. In addition to providing high quality work, I really appreciate the team's superb communication style, professionalism, and sophisticated business process. Thank you! Less
Mary and her colleague cleaned my son’s and daughter in law’s flat from top to bottom. They came in time and worked until the place was thoroughly washed, scrubbed and polished. I didn’t think it was possible to make their stove look brand new, but they did! My kids were thrilled with their bright and clean place. I was happy to gift them this service and would use them again.... More
Mary and her colleague cleaned my son’s and daughter in law’s flat from top to bottom. They came in time and worked until the place was thoroughly washed, scrubbed and polished. I didn’t think it was possible to make their stove look brand new, but they did! My kids were thrilled with their bright and clean place. I was happy to gift them this service and would use them again. Less
Mary and her team did an amazing job deep cleaning my home! The team was very professional when I met them and Mary was great at answering all my questions quickly. I will definitely be using Neon Cleaners again!... More
Mary and her team did an amazing job deep cleaning my home! The team was very professional when I met them and Mary was great at answering all my questions quickly. I will definitely be using Neon Cleaners again! Less
The line of communication between company and myself was great. Very efficient, attention to detail was precise and all at a fair price. Thank you for your service!... More
The line of communication between company and myself was great. Very efficient, attention to detail was precise and all at a fair price. Thank you for your service! Less
Outstanding service.
They were very thorough and efficient. Went above and beyond. Great service.
We couldn't be happier with Mary and her team. They do an amazing job, are very reliable and detail oriented, and they are incredibly efficient without compromising on the quality of service. I have had cleaners in the past that have taken twice to three times as long, and done the job half as well. On top of a great job, they are also lovely to work with. I would highly recommend Mary and her t... More
We couldn't be happier with Mary and her team. They do an amazing job, are very reliable and detail oriented, and they are incredibly efficient without compromising on the quality of service. I have had cleaners in the past that have taken twice to three times as long, and done the job half as well. On top of a great job, they are also lovely to work with. I would highly recommend Mary and her team to anyone!! Less
Reliable, honest, courteous and detailed oriented.Highly recommend, and will use this service again!
We recently bought a house that we are pretty sure had never been cleaned in it’s life… Neon Cleaners came in for a deep clean and it’s spotless! The employees are professional and efficient. They will be our go to cleaning service from now on.... More
We recently bought a house that we are pretty sure had never been cleaned in it’s life… Neon Cleaners came in for a deep clean and it’s spotless! The employees are professional and efficient. They will be our go to cleaning service from now on. Less