My new roof heating cables failed, resulting in the formation of immense ice dams. The company who installed the roof heating cables instructed me to...
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My new roof heating cables failed, resulting in the formation of immense ice dams. The company who installed the roof heating cables instructed me to find my own solution!!The roof cable, and related customer service failures, required an immediate response to address the resulting ice dam destruction and chaos.I was fortunate to find Daejorie Cleaning Services. Alfred promptly responded to my emergency call and dispatched an expert to assess and repair the damage. Their professionalism, expertise, and commitment to customer satisfaction were evident from the very start.The team worked tirelessly to remove the ice dams (one being roughly 42 kgs) and ensured that my home was secure and safe. Their attention to detail, quality of work, and dedication to getting the job done right were truly impressive.Customer service cannot be accurately measured until well after project completion. I learned this bitter lesson from other projects that I reviewed here on HomeStars in the past. I awarded high praise only to be disappointed with post project follow through.What struck me most about Daejorie Cleaning Services, however, was their exceptional customer service. From my initial call to their final inspection, their team kept me informed, answered all my questions, and showed genuine concern for my well-being and peace of mind. Furthermore, I received a follow up inquiry days after project completion.In a time of crisis, Daejorie Cleaning Services demonstrated the true meaning of integrity, reliability, and compassion. They not only saved my home from further damage but also restored my faith in the contracting industry.Thank you, Daejorie Cleaning Services for your prompt, outstanding work and unwavering commitment to customer satisfaction!
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5
Jan 02, 2025
Alfred from Daejorie is a pleasant young man and a joy to deal with.We needed our gutters cleaned.Even though I called him late in the year when the w...
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Alfred from Daejorie is a pleasant young man and a joy to deal with.We needed our gutters cleaned.Even though I called him late in the year when the weather has become cold and snowy, he managed to fit us in during a warm spell.He did a great job at a very reasonable price.
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5
Dec 06, 2024
Alfred is a pleasure to do business with. Always upbeat and does a very thorough job. I use him & the crew yearly and will remain loyal. You know you'...
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Alfred is a pleasure to do business with. Always upbeat and does a very thorough job. I use him & the crew yearly and will remain loyal. You know you're getting honest work and attention to detail, and that's the most important thing. Highly recommend this company.
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5
Nov 26, 2024
Alfred is a delight. Superior work and very fair and friendly.
Highly recommend and will use his services agian I'm sure.
5
Nov 10, 2024
Alfred and Donovan were a great team and worked very efficiently, they gutted and repaired our family room including down to the studs to check for mo...
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Alfred and Donovan were a great team and worked very efficiently, they gutted and repaired our family room including down to the studs to check for mould and replaced all the drywall and a new ceiling.
Then painted and replaced lugging, excellent job !
All team members are very professional and polite and respectful and it was a pleasure to have them in my home.
I will have them back in the spring to do some outside work.
Thank you
Siobhan
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5
Oct 02, 2024
Excellent reliable service, prompt and courteous. Company delivers on promises.
5
Aug 30, 2024
Thanks for the great job!
5
Jul 29, 2024
Alfred and his crew from Daejorie are amazing! I had some issue with my soffits and eaves and they came right away to repair the issues. Great servic...
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Alfred and his crew from Daejorie are amazing! I had some issue with my soffits and eaves and they came right away to repair the issues. Great service, and great price. Thank you Daejorie. Looking forward to having an outdoor vent cover replaced and outside windows cleaned by them as well. Highly recommend this company.
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5
Jul 26, 2024
Amazing service and an amazing price!!!
5
Jul 23, 2024
Alfred is the best service person I've ever dealt with. He ensured the job was complete and was extremely professional and thorough in his work. Highl...
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Alfred is the best service person I've ever dealt with. He ensured the job was complete and was extremely professional and thorough in his work. Highly recommended!
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5
Jul 18, 2024
I had an urgent gutter/soffit vent repair that I needed help with. Alfred was able to come next day. He did a great job with the repair. I really ap...
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I had an urgent gutter/soffit vent repair that I needed help with. Alfred was able to come next day. He did a great job with the repair. I really appreciate the quality work, and quick action.
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5
Jul 13, 2024
Alfred is a very nice and respectful individual. Very professional and takes his business seriously. I will highly recommend him to my family and fri...
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Alfred is a very nice and respectful individual. Very professional and takes his business seriously. I will highly recommend him to my family and friends. Keep up the good work.
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5
Jul 03, 2024
Amazing quality work. I would highly recommend
5
Jun 11, 2024
Highly recommend Alfred and his team at Daejorie for any eaves needs. Alfred was completing a job at my neighbour's home and was able to help us with ...
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Highly recommend Alfred and his team at Daejorie for any eaves needs. Alfred was completing a job at my neighbour's home and was able to help us with eaves cleaning, repair, and replacement work immediately after. We just bought our house and had a lot of repairs to address - Alfred is professional, knowledgeable, kind and fun to be around. He made sure we understood the work that needed to be done and has excellent attention to detail - he made us feel comfortable and informed through the whole process. His work is excellent and pricing fair; we will be going to Daejorie for all of this kind of work in the future. Thank you so much Alfred and team, it's a pleasure working with you!
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5
Dec 23, 2023
Great service! They were doing a job at my neighbor's house and were able to do mine right after. Alfred went above and beyond to help out with some o...
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Great service! They were doing a job at my neighbor's house and were able to do mine right after. Alfred went above and beyond to help out with some other things too!
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5
Nov 08, 2023
Alfred is very professional and diligent. I've had his service on multiple jobs and it is always a pleasant experience. I've already booked him for wo...
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Alfred is very professional and diligent. I've had his service on multiple jobs and it is always a pleasant experience. I've already booked him for work next Spring. His assistant doesn't talk much, no wonder they get so much done.
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5
Apr 19, 2023
Alfred was professional, courteous and made sure that he explained what was wrong with the gutters - they were using nails instead of brackets, which ...
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Alfred was professional, courteous and made sure that he explained what was wrong with the gutters - they were using nails instead of brackets, which is why one of them actually detached.
He assured me that nothing was going to happen in the next 3-5 years which is amazing given that major companies fail to give that sort of assurance in these times!
He was quick to be available and complete the task and I'll be definitely recommending him for all your roofing needs!
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5
Jan 31, 2023
Part of my gutter detached, and I was concerned due to upcoming inclement weather. Alfred was at my home within an hour, and he efficiently fixed the ...
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Part of my gutter detached, and I was concerned due to upcoming inclement weather. Alfred was at my home within an hour, and he efficiently fixed the issue, explaining everything all along. He was capable, courteous and eager to help. He also completed additional work to address deficiencies he identified, to save me some headaches down the road. He suggested a long-term plan for my gutter maintenance that seems reasonable.
He also did everything for an affordable price and with a pleasant attitude. I can’t recommend this business strongly enough!
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5
Jan 25, 2023
Alfred was great with us! Previous work we had done with our flashing and fascia was done badly. Alfred came and made everything around the house wate...
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Alfred was great with us! Previous work we had done with our flashing and fascia was done badly. Alfred came and made everything around the house water tight so no water could sneak in. He did places that we didn’t even tell him about. Went way above and beyond to make sure we were protected from the elements. Great guy! Great job. Would easily hire him again. Plus as a realtor I will be referring him to all my clients moving forward.
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5
Jan 09, 2023
Figured out a solution to my problem quickly and efficiently. Very satisfied! Value for service was great as well!
5
Jan 06, 2023
Alfred was very fast and honest - a pleasure to work with!
5
Jan 05, 2023
Alfred showed up on time, ready to complete the job. Overall, completely satisfied with his work.
5
Jan 05, 2023
Eavestrough and siding repair
5
Dec 03, 2022
I called this company after sunnyside windows failed to fix my dripping eavetrough .
Alex was on time reasonable price and didn't make it sound ...
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I called this company after sunnyside windows failed to fix my dripping eavetrough .
Alex was on time reasonable price and didn't make it sound like a rocket science to fix a leaky eavetrough which sunnyside did.
He went up there and took a before and after picture and showed me .
He used few new clamps and caulk and tighten the loosen nails.
I didn't want to quick in writing the reviews cause I wanted to see the results.
Today is raining and I dont see any leakage from eavetrough.
So I decided to write the review .thanks Alex I'm happy with your job!
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5
Nov 27, 2022
Very quick response and Alex was able to complete the work on the same day. The repair to the downspout looked great.