What our clients say about us
4.60
17 reviews
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3
The drivers were great, vehicles clean, but the communication was poor. I booked a round trip from MCO to a Disney resort and back. The arriving trip ... More
The drivers were great, vehicles clean, but the communication was poor. I booked a round trip from MCO to a Disney resort and back. The arriving trip included a stop at a grocery store. I called to ask which store we should do a pickup from and the person on the phone said to just pick one on the way, or close to the resort. So we just did a Walmart curbside order at the nearest one to the resort and the person texting updates said it has to be a certain Publix or else there would be a $50 charge. Why wasn't that mentioned when I first called? On the return trip, the driver was 28 minutes late. We made it to the airport with enough time, thanks to TSA Pre-check, but having a toddler, stroller, etc. at the airport is always nice to have more time, which we didn't have due to the lateness. I had to call when our driver was late to ask where he was, and constantly felt the need to get my own updates by texting or calling, rather than the person communicating giving me updates. Overall it's a good service and again, the drivers were great, handling luggage and the curbside pickup, but the communication needs to be a lot better and more clear. Less
5
Sergio is the best. This service in general is the best. They are so patient and they actually care about you and your situation. We have used it twic... More
Sergio is the best. This service in general is the best. They are so patient and they actually care about you and your situation. We have used it twice now and have nothing but wonderful comments for them. This return trip got a bit crazy with the airline losing our luggage and we had to wait 3 hours while they found it. Sergio was very patient from the beginning and we really appreciate it. Next time and every time after I will use this service and ask for Sergio. They are great people with a wonderful business. Thank you for you compassion and understanding. Less
1
Total rip off. $400 to get to port Canaveral from the airport and wouldn't even stop at the gas station for a soda screw these guys go to arroyo
5
On time reasonable price! Highly recommended!
5
They were very very professional very helpful and I think God for them they made my job very easy
5
Professional, very nice and drove carefully.
5
Showed up on time with texting to tell us he was there. Loaded all our luggage which was a lot with a family of 11. And was on time for our return to ... More
Showed up on time with texting to tell us he was there. Loaded all our luggage which was a lot with a family of 11. And was on time for our return to the airport. Just a note - they don’t email or communicate through their website which would have been easier. Less
5
Fast, easy and convenient.