Houston Wheel Repair
2026-01-30T03:33:53.910Z
As a consumer, all you ask for is a service that you paid for.I have never worked with a company as bad as this one. Completely unethical and unprofessional. To my friends and family or anyone for that matter, please do not do any work with these guys. They told me their powder coating has a warranty, I had some parts coated, it flaked off in numerous areas without even using it. They said it was my fault and called me a liar. I was shocked at how this place does business. I should have read other reviews and judged how it appeared from the beginning. Please note I never write reviews so this is a reflection of how incredibly terrible of a nightmare this $600 experience has been. Learn from my experience before this happens to you. The service manager, Jimmy, has no social integrity and will lie directly to you!!!! On multiple occasions he says their work is covered under warranty, the lady in front, Sandra says it carries a 10 year warranty. Jimmy later says he never said it has a warranty and Sandra doesn’t know what she’s talking about.When I first showed them the defects and the powder coat flaking off in huge areas, he said it was from nicks and damages. You can see it not adhered to the metal…smh. Jimmy said it has a warranty and that it would be half to redo the service which is $300. I said that’s not how a warranty works and then said that’s warranty price and then he got upset and said I don’t have a warranty and just hung up on me. Now, they don’t respond to my calls or my attempts for resolutions. This business is run by crooks with no ethics or morals. Again….be warned before even considering doing business with these people. I would not consider them no matter the price! $1 is too much!!!!!
As a consumer, all you ask for is a service that you paid for.I have never worked with a company as bad as this one. Completely unethical and unprofes... More