2026-02-05T16:01:16.085Z

The owner Mark is a horrible individual with a detestable character. He was rude, shouting at customers over the phone (which I hear happens pretty often), condescending, and told his employees not to speak to me else they would lose their jobs as a result. Very unprofessional man and I would not recommend his shop at all. I asked for my grill to be done and I paid. He explained to me that the interior gray part could not be done and I agreed, so only the outer parts should be done, not the ones behind the inner lights because of how the vent opens. He only did the outer ring and then told me I’d have to pay twice the amount in order to have the other gray part on the outside done. I was very disappointed with the job on the grill. Employees are amazing, thanks for all your help Sandra, Jimmy, Skip, and Tracy- it was a pleasure leaving my car in your hands.

2026-02-04T22:00:24.913Z

I had them fix a bent rim and when I asked about a warranty. I was told that they don’t warranty their repairs. I then asked well what if it doesn’t even hold air, I was told to bring back the tire and they’d mount it on the rim for free so I could could see that it was not leaking air out. When I brought the tire back, I was told they don’t do anything for free and insinuated I was lying about it. When I showed them the receipt with the signature of their rep. Who told me this. They just ignored me until I left. Don’t trust these people.

2026-02-04T18:01:23.399Z

Antonio was great to work with took care of me and got me out of the door within the hour. Great service.

2026-02-03T20:13:15.339Z

Wonderful service! Miss Tracy got me in and out with no problems, she made sure I knew what I was paying for and why. Overall 10/10 service I will be back if I ever have any wheel problems!

2026-02-02T22:42:21.728Z

Antonio got me and in and out and the work is excellent. Thank you Antonio!!

2026-02-02T20:14:34.422Z

Scratched all my rims, they got me in & out! Thanks Tracy!!

2026-02-02T19:35:00.088Z

This place is so helpful - thank you Tracy & Sandra

2026-01-31T20:12:34.345Z

These guys did an amazing job repairing two rims that I messed up hitting a curb. Same day service as well. I literally called and they said come on in and we will take care of you . From the technicians to the front office staff everyone was very friendly, transparent, and professional. Price was cheaper than all the other companies that do the same thing plus they took care of me the same day. Other companies will tell you to drop your car off and come back. I couldn't do that. I will be returning here to get some more work done. They got my business in the future guaranteed. 🎉🎉

2026-01-30T20:07:03.666Z

Sandra, Tracy and Anthony.. you guys are the best.. thank yall for looking out and I will be back. 🙏🙏🙏

2026-01-30T17:45:48.827Z

My Rims look brand new again! I had bad curb rash on every wheel on my Tesla Model Y. In just half a day Houston Wheel Repair made them look factory new again. I could not be more pleased. The entire staff, Jimmy, Sandra, Tracy made me feel like family! I am sure I will see them again in a year or so as this car loves curbs.

2026-01-30T03:33:53.910Z

As a consumer, all you ask for is a service that you paid for.I have never worked with a company as bad as this one. Completely unethical and unprofessional. To my friends and family or anyone for that matter, please do not do any work with these guys. They told me their powder coating has a warranty, I had some parts coated, it flaked off in numerous areas without even using it. They said it was my fault and called me a liar. I was shocked at how this place does business. I should have read other reviews and judged how it appeared from the beginning. Please note I never write reviews so this is a reflection of how incredibly terrible of a nightmare this $600 experience has been. Learn from my experience before this happens to you. The service manager, Jimmy, has no social integrity and will lie directly to you!!!! On multiple occasions he says their work is covered under warranty, the lady in front, Sandra says it carries a 10 year warranty. Jimmy later says he never said it has a warranty and Sandra doesn’t know what she’s talking about.When I first showed them the defects and the powder coat flaking off in huge areas, he said it was from nicks and damages. You can see it not adhered to the metal…smh. Jimmy said it has a warranty and that it would be half to redo the service which is $300. I said that’s not how a warranty works and then said that’s warranty price and then he got upset and said I don’t have a warranty and just hung up on me. Now, they don’t respond to my calls or my attempts for resolutions. This business is run by crooks with no ethics or morals. Again….be warned before even considering doing business with these people. I would not consider them no matter the price! $1 is too much!!!!!

2026-01-30T01:54:19.201Z

Same day service was great ! Staff was friendly jimmy gave me a good price as well !

2026-01-29T21:52:28.652Z

Wow amazing, fast, friendly service and they fixed a verdamaged tire and rim. Saved me about 1000 bucks!

2026-01-29T00:42:23.029Z

So grateful to finally get my wheel fixed, super fast super friendly with reasonable pricing.

2026-01-28T23:23:00.048Z

2026-01-28T21:34:30.251Z

Great service! Sandra and Tracy made me feel comfortable and were very informative. Technicians finished 1-1/2 hours ahead of schedule! I definitely recommend.

2026-01-27T06:58:11.826Z

Jimmy the general manager, steals things out of your car if left overnight. He stole my tool bag, jet life hoody and my car battery. When I ask for the gm (at the time not knowing it was him) to run the cameras back he claimed gm would be there later on in the day. When I started to realize it was foul play I asked him about why his story don’t add up and he got very defensive and then told me gm would be in tomorrow all of a sudden. So I had to call the police twice even the officer said there were inconsistencies in his story. Don’t take your car here unless you like being played for stupid or fixing an issue that you didn’t go in there for. This also not the first time something like this has happened I heard after the fact. He’s then moved my car 3 different locations with no battery……which means he had my battery to move the car then took the battery back out each time he had to move it. I had my car keys so how he moved my truck 2 times, first time he had the keys. He’s a thief in disguise as a worker when in Reality he the ring leader for sure. I plan on taking legal action.

2026-01-26T18:46:42.586Z

Fast service! Much appreciated it thank you Antonio!

2026-01-26T17:03:13.719Z

This place has a bunch of sales men to get you there and then they will up charge for all different sorts of stupids things. I went in to get a rim fixed sent videos and explained my problem, they quoted me 120-160 over the phone and when I got there they upped the price to 260. I said no and they brought the price down to 220 they are just trying to make money off you and get commission. And those people making commission and up charging, they dont even fix the wheels there is some guys in the back who probably get paid bear minimum. DO NOT GO HERE so many better places

2026-01-26T04:20:29.188Z