2026-08-26T15:09:29.000Z

These people are all liars & scammers. ALL OF THEM. Just look at their low rating. They promise you EVERYTHING to get your business, then they don’t do ANYTHING that they promise. DO NOT TRUST THEM.

2026-08-24T00:00:00.000Z

Avoid coming here if you are about your car. Dropped my car off to get a couple wheels repaired. When I returned my tires and wheels were mounted wrong and I told them. When lifting my car, it was lifted at plastic trim instead of the jack points clearly visible. The plastic breaks and my car falls off the jack. Some guy they say is the manager named Mark took pictures and said we'll work something out. Never heard from him after the fact. They continued to lift it without using jack points. Note I have an EV and the battery is at the bottom of the vehicle. During the remounting, they nicked my wheels and I brought it up and Mark completely ignored that point stating its wheel glue for the tires and showed me his wheel mounting machines using plastics when clearly there's someone using a metal pry bar on the wheels to remove the tires. Clearly nicked to the metal. It's a been over a week and I haven't heard back from them after calling. I unfortunately paid cash so my money is gone. I would suggest using credit card in case any issues arise and if you have to come here. This business does not care about your vehicle so I wouldn't recommend coming here. The office staff, Sandra specifically, is nice. Apparently they hire some shady people after listening to the office staff. I left with damaged body trim and two nicked wheels more than when I came. Again, go elsewhere if you can.

2026-07-27T00:00:00.000Z

Great customer service worked with Tracy and the crew,they were amazing. Had me back rolling in about an hour or so.

2026-07-27T00:00:00.000Z

I've been here a couple of times and they take care of me each time. Thanks so much Tracy, very professional & Timely.

2026-07-24T00:00:00.000Z

These guys told me they could refinish my wheels back to factory. I dropped the vehicle off. They washed the wheels, slapped some non matching paint on them with some really poorly applied clear coat. They gave me some song and dance about my wheels being machined and not being able to do it for the price quoted when I was standing right in front of them. They basically painted over dirt that was now under the crappy clear coat and held my vehicle hostage for payment. Stay away from these guys.

2026-07-23T00:00:00.000Z

jasmine and tracey were a great help and assisted us smoothly through our issues. Would come here again for wheel repairs.

2026-07-23T00:00:00.000Z

Houston Wheeel Repair was recommended by the great man repairing my tire. I was told I could buy a new rim or find somewhere to repair it but he knew a place. Taking his recommendation I drove across town in the rain on my spare and it was 1000% worth it. They got me in had the rim repaired and ready to go in just over an hour. The cost to repair and repaint my rim was wonderful- better than expected. There were other customers waiting patiently for their work as well because they knew it would be done right. Tracy helped me with all the paperwork and it was a breeze. They do other custom work and I look forward to working with them again. Great work, great people, great place. Highly recommended.

2026-07-23T00:00:00.000Z

Tracy was extremely helpful and kind. I would highly recommend coming here if there is any issue with your wheels.

2026-07-22T00:00:00.000Z

The work was amazing! staff is very helpful and friendly!!! Ms. Tracy, Ms. Sandra and Corey were all amazing!

2026-07-18T00:00:00.000Z

Horrible customer service, very unprofessional. Do not get work done here, I'm definitely not confident in the service I receive. I will never spend a dime at this place of business. I wouldn't recommend anyone to this place.

2026-07-11T00:00:00.000Z

I took my car to get one of my wheels repaired, it was cracked and bent. It was not fixed correctly at all. My tire is still leaking air very badly. I tried to come in Saturday and it's "not a warranty day" so they said they'd charge me. Very ridiculous, so now I have to take time off of work to bring it back in so they can fix it.

2026-07-11T00:00:00.000Z

DO NOT TAKE YOUR CAR HERE!!I wish I could put 0 stars. I called in from an hour out of town and I was promised the best wheel repair in all of Houston. I took 4 hours out of my day to have the repair done and within 12 hours my wheel was leaking air again. I paid top dollar for the repair in hopes of not having to deal with it again. Then when I called in to come in on a Saturday, they told me there would be a charge because that's not a day they service warranties. If you're looking for wheel repair, take your car to M&M's wheel repair. They do not value their customers, nor their craftsmanship and just want your money. STAY FAR AWAY FROM THIS SHOP !

2026-06-29T20:30:48.659Z

Tracy was very helpful to me from the moment I called and she made sure I was able to get both wheel cracks fixed in a timely manner. Would use them again for wheel repair.

2026-06-29T20:23:00.835Z

I chose this business because I had a great experience with them years ago when they repaired two of my rims. At that time, I had my rims back within three days. Unfortunately, this experience was the complete opposite.I dropped my rim off on June 9, 2026, and was told it would be ready the next day. Instead, I didn’t receive my rim until June 29, 2026. The biggest issue wasn’t just the delay—it was the complete lack of communication. I should never have had to repeatedly call and text to get updates on my own property. A professional business keeps its customers informed, especially when promised completion dates are missed.The owner publicly apologized and acknowledged that communication should have been better. I was also told someone from accounting would contact me regarding my refund request. As of today, June 29, 2026, I am still waiting. No call. No follow-up. No communication.On the morning of June 29, 2026, I sent a text letting them know I would be there after 12:00 p.m. to pick up my rim. I never received a response. When I arrived, that was the first time I learned my rim was ready. No one had called, texted, or notified me that it was complete. Once again, I had to be the one to reach out.When I walked in, the employees were on the phone, and no one acknowledged me right away. Tracy eventually helped me. As I explained everything that had happened, she told me the text messages I had been receiving were probably automated. They were not. My daughter was with me, and we both explained that I had been having actual conversations through those messages. Instead of listening to my concerns or offering a sincere apology, I felt like my experience was being dismissed.To make matters worse, I am disappointed with the quality of the repair. This is not the quality I expected based on my previous experience. Looking at my rim, I have serious concerns about the repair. The finish and repair quality are not what I expected, and I am concerned about how it will hold up over time.This entire experience was disorganized, unprofessional, and frustrating from beginning to end. Promises were made but not kept. Updates were promised but never given. I constantly had to chase down information about my own property.In my opinion, once they have your money, customer service seems to end. Because my vehicle was unavailable during this process, I had to use someone else’s car so I could travel for work.Customer service and communication are just as important as the repair itself. Unfortunately, this business failed in both areas. Based on my experience, I cannot recommend them.

2026-06-29T19:27:27.336Z

Do waste your time going to Houston wheel and repair the sale and management suck the quality of the work sucks and when you have speak to the manager more than 2 times about the work it’s not worth it because they have non speaking workers and they do bad work . The sale representatives have bad Energy when they are wrong and they don’t care about the customers they move the next customer that bullshit out they money with all the extra money that you pay to get the rims done. I suppose to have same day service they charge me for and I still here after 4 hours

2026-06-29T17:08:12.766Z

Ms tracy and Cory do an amazing job and get you in and out make sure you stop here for all your tire needs

2026-06-29T00:41:46.906Z

Houston Wheel repair provided same day service on my wheel repair. I had corrosion around the rim causing a slow leak. They diagnosed it, repaired it and returned it to me within an hour. The representatives were friendly, informative and attentive to my needs. They gave an appointment time, so there was not a long waiting period. Great Work , Thanks!!

2026-06-29T00:00:00.000Z

Looked a round for a wheel repair shop because O cracked my tesla wheel & Ms. Tracy took care of me - i'll be back.

2026-06-28T12:51:13.295Z

This company is insanely good at what they do. I cannot see the repair at all and I wasn’t sure my rim was even fixable. Highly reccomend talking to Sandra!

2026-06-28T00:52:32.763Z

Mane Thanks Houston Wheel Repair for hooking me up on short notice before I ride out to California!!! My BMW back outchea! S/o to Fam with the Golds and the lady with nice diamond in the neck.