He hasn’t finished our house and he won’t answer calls or texts. His wife is apparently divorcing him and that tracks with his behavior here. Whenever you, Dan Hicken, would like to find a resolution, we are waiting. I see litigation in our future unfortunately.

Great communication and great work!

If you want your property to be the best in the neighborhood call Dan.He is prompt.He knows four seasons of design.Dan knows what plants compliment each other.At the 2023 Akron Garden Tour his work was far and away the best.

Dependable and hardworking. And great workmanship! I have had many wonderful comments on my whimsical sidewalk.

We are very happy with our improved walkway and gardens. Dan is very knowledgeable; he and his team are very professional. The work was done in a timely manner with attention to the details.

My wife and I hired Daniel to redo our front walk, steps, stoop, and rear patio. In addition, he was to smooth out our front, back, and side yards and replant new grass. (The narrow side yard also had to be redone as it was destroyed by the back patio work). Although he did beautiful work on our patio, steps, and stoop, the replanting of grass was a FAILURE. The project began in August and finis... More

My wife and I hired Daniel to redo our front walk, steps, stoop, and rear patio. In addition, he was to smooth out our front, back, and side yards and replant new grass. (The narrow side yard also had to be redone as it was destroyed by the back patio work). Although he did beautiful work on our patio, steps, and stoop, the replanting of grass was a FAILURE. The project began in August and finished before Labor Day. Earlier this year Daniel contacted me to do a Google Review--which I agreed to do (and did). However, I told him that the new grass had failed. He said no problem, he would redo it this spring. We did not hear back from him. I contacted him in early May to see when he'd be coming. No surprise, he's not coming. So, we are stuck having to have our grass redone--a project we already paid generously to have done. I DO NOT RECOMMEND DANIEL OR ORGANIC ROOTS for landscape work. Keith Less

Dan and his coworkers did an incredible job. They finished the job on time and on budget. I would recommend their services.

I can’t say enough good things about Dan and his team. First, Dan is the most upfront, communicative, honest contractor I’ve ever worked with. He did what he said he would do, when he said he would do it… and his work was unbelievable. Also, his design was far better than what we originally had in mind. Our patio has really become an extension of our living area, we used it everyday this summer... More

I can’t say enough good things about Dan and his team. First, Dan is the most upfront, communicative, honest contractor I’ve ever worked with. He did what he said he would do, when he said he would do it… and his work was unbelievable. Also, his design was far better than what we originally had in mind. Our patio has really become an extension of our living area, we used it everyday this summer. My husband loves the way our patio was built and the ‘water management’ and I love the look and function. Two happy patio-campers. Less

Dan was a pleasure to work with. Very professional and we're thrilled with his patio design and implementation.

Very pleased with Dan and Organic Roots. He did a great job on laying flagstone and brick, for our front and rear patios, respectively, with proper drainage and surrounding landscaping. See image of rear patio. Just as important, he is a great communicator and always available. I highly recommend him for any landscaping project.

Dan completed a large project in our back yard this summer, which included installing a retaining wall to create a a flat playground space for our kids and redoing our patio. We found Dan via recommendation through a community forum and initially reached out to receive a quote for a smaller project to build a retaining wall to create a playground area. Once Dan came out to take a look at our spac... More

Dan completed a large project in our back yard this summer, which included installing a retaining wall to create a a flat playground space for our kids and redoing our patio. We found Dan via recommendation through a community forum and initially reached out to receive a quote for a smaller project to build a retaining wall to create a playground area. Once Dan came out to take a look at our space, he came up with a better plan than we had originally asked him to quote us on and came up with an idea on how to incorporate our patio as well. By utilizing Dan's design, we were able to maximize our usable space, which was one of our biggest pain points with our backyard. Our current patio/backyard layout had multiple levels and big drop-offs which made it a hazard to my parents and our kids. Dan communicated effectively and timely throughout the whole process from designing through execution. We had a big family party coming up in July and he committed that he could finish the project in time and he made good on his word even though we added more scope along the way of additional plantings. Dan even threw in some extras for us like rehung our outdoor patio lights. Lastly, Dan is super knowledgeable on plants and we have appreciated his recommendations along the way. Overall, we are thrilled with our new patio/firepit and playground area. The natural stone Dan recommended/we selected looks amazing and we've gotten so many compliments from family and friends. We went from not using our back yard space, to using it every week because Dan was able to come up with a design to create one cohesive space throughout. We will definitely plan on using Dan in the future. Less

We have been working with Organic Roots for a very long time, at our old house in Fairlawn and our new one in Fairlawn Heights. Dan’s knowledge of plants- especially native plants, is incredible. His hardscaping designs are unique and beautiful. He is very hardworking and conscientious. He cares. I honestly cannot say enough positive things about him and his company. I hope he never quits!!!

Dan is the planet “King”. He was the most knowledgeable Landscaper I have ever worked with. If you want someone who will go above and beyond he is your guy!

I love my patio! Dan had creative ideas and great materials. My patio doesn’t look like every other patio, nor are the plants what every other landscaper is putting in now. The installation was completed in a timely manner and as promised. Dan, worked with his crew much of the time. I have received many compliments, and I am extremely happy looking at it every morning when I raise the blinds!

Dan and his crew did large patio job for us a few years ago and it has been amazing. The transformation was incredible. Their work was high quality, done on time and in budget. In addition to doing great work, we really appreciated Dan's artistic eye. He made some excellent design suggestions and also kept me from making some big mistakes. Highly recommend.