Moving is stressful. But UNITS made it as easy as possible. The customer service is top notch. The pricing is more than reasonable. The units are clea...
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Moving is stressful. But UNITS made it as easy as possible. The customer service is top notch. The pricing is more than reasonable. The units are clean and well made. I needed two units and both felt brand new. I was able to text or call Christian any time I had questions or needed anything. I love how local they are. It was comforting to know they were so close. This is my second move in 18 months, my experience with UNITS was far superior to my previous move. I spent 1/3 with UNITS of what I spent on my previous move. I am incredibly grateful to Christian and to UNITS. I could not have asked for a smoother move.
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5
Oct 02, 2024
I had such a great experience with units storage. Christian was helpful and flexible and able to work with me on dates changing while cleaning out my ...
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I had such a great experience with units storage. Christian was helpful and flexible and able to work with me on dates changing while cleaning out my grandparents house. He’s super friendly with great customer service skills. Something else to mention - he doesn’t mind texting to work things out & respected that was my preference - my job is very phone and meeting heavy - so being able to coordinate like that was so convenient. Anyways I’d give them more stars if I could, so 10/10 and plus an extra point because they’re veteran owned - lots of veterans in my life so I appreciate it extra.
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5
Sep 06, 2024
Phenomenal experience. Would highly recommend!!
5
Sep 04, 2024
I used one of Units HR pods for a few months during a renovation. From start to finish the process was easy. Christian was professional and very easy ...
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I used one of Units HR pods for a few months during a renovation. From start to finish the process was easy. Christian was professional and very easy to work with. Pod was clean and belongings were fine in there the whole time. I would definitely recommend Units HR!
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5
Aug 19, 2024
When searching for a pod company to store our belongings while our new home is being built, I was impressed by the excellent reviews and the added ben...
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When searching for a pod company to store our belongings while our new home is being built, I was impressed by the excellent reviews and the added benefit of temperature-controlled warehousing. From my very first inquiry, Christian and his team stood out with their exceptional friendliness, efficiency, and local service. They truly made us feel like we were their only customers, going above and beyond to accommodate our needs. The pod itself was clean, roomy, and affordable, which made the experience even better. Having used pods before, I can confidently say this has been the best experience yet. I’m genuinely excited to see our pod delivered to our new home, and I’m confident we’ll be the envy of the neighborhood! I highly recommend this company for anyone in need of reliable and top-notch storage solutions.
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5
Aug 14, 2024
I had a fantastic experience with UNITS Moving and Portable Storage. Chris was excellent at communicating and flexible with scheduling to fit our time...
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I had a fantastic experience with UNITS Moving and Portable Storage. Chris was excellent at communicating and flexible with scheduling to fit our timeline. Andrew, who delivered the UNITS, was incredibly polite and went above and beyond to be helpful. The whole process was smooth and efficient. Highly recommend their services!
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5
Jul 26, 2024
Thank you so much for great customer service. The Unit worked out for our move. Chris and Andrew were very professional and Kind. We recommend this...
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Thank you so much for great customer service. The Unit worked out for our move. Chris and Andrew were very professional and Kind. We recommend this company highly.
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5
Jul 17, 2024
This is what I call old fashion customer service. Christian was superb in his scheduling and execution. When my plans changed, he and Units were able ...
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This is what I call old fashion customer service. Christian was superb in his scheduling and execution. When my plans changed, he and Units were able to work with me. Thanks for making a stressful process of moving much easier! Give them a call, veteran owned, priced right and superior customer service!
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5
Jul 11, 2024
Amazing service!
5
Jul 04, 2024
Outstanding service, on time delivery and pick up and reasonable rates. Communication was great and Christian was very responsive.
5
Jun 20, 2024
Christian made it super simple to do paperwork and schedule delivery, he made correcting a mistake on my end super easy. The whole process took maybe ...
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Christian made it super simple to do paperwork and schedule delivery, he made correcting a mistake on my end super easy. The whole process took maybe 20 minutes, max. Would 100% be doing business with Units in the future.
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5
Jun 19, 2024
Great company. Price matched competitors, quick, responsive, and communicative.
5
Jun 19, 2024
I called the units to move my pod to get a car moved out of my backyard and Andrew was amazing. He arrived on time and assisted me with moving my car...
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I called the units to move my pod to get a car moved out of my backyard and Andrew was amazing. He arrived on time and assisted me with moving my car by looking up how to move the gear on my car since the battery died and I misplaced my phone. Andrew was professional and courteous and calm and did not rush me like I was a number but a customer. Outstanding customer service. Once everything was complete my pod was lined up and perfect. Andrew made sure it was leveled and perfectly placed. Thank you units of Hampton Roads. I would also like to thank Christian for assisting me with my payments and any adjustments needed. Every time I call I am greeted with professionalism and courtesy. Love the units of Hampton roads they have been a great help.
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5
May 08, 2024
I had an amazing experience with UNITS Hampton Roads and in particular Christian! They were so accommodating with our stressful move. I needed another...
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I had an amazing experience with UNITS Hampton Roads and in particular Christian! They were so accommodating with our stressful move. I needed another UNIT and they had it out the next day. They also not only price matched their competition, they beat it for me. All of my things arrived to our new home undamaged and how we left it. Definitely wont use anyone but our local UNITS. Thanks again!
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5
May 02, 2024
Units has been really great to work with. They are incredibly responsive and have excellent customer service. One of the reasons we initially chose th...
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Units has been really great to work with. They are incredibly responsive and have excellent customer service. One of the reasons we initially chose them is that we needed our units in a very specific spot that was hard to get to. They have this amazing robot machine that can drive and maneuver the units into almost impossible spaces. I couldn’t find another company that was able to provide this kind of very specific service. I would highly recommend this company on all fronts.
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5
Apr 29, 2024
Ordered a unit for a home move we had recently. This company was excellent. They brought the unit to the house, moved it to the new house & picked it ...
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Ordered a unit for a home move we had recently. This company was excellent. They brought the unit to the house, moved it to the new house & picked it up after it was empty. Totally worth the money & the customer service was amazing,
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5
Apr 25, 2024
My experience with UNITS has been nothing but amazing! From the first day of making my registration through the final day of pick has been a breeze. I...
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My experience with UNITS has been nothing but amazing! From the first day of making my registration through the final day of pick has been a breeze. I enjoyed their very personable customer service which made me feel like they never forgot me to the speed at which their professional delivery team was able to deliver & pick up the container. The delivery team placed the container exactly where I wanted it on the first try. I will certainly use them again & I highly recommend them!
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5
Apr 18, 2024
I’m so glad I found UNITS for my portable storage while my addition and kitchen renovation was happening. I was able to get a much needed larger unit...
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I’m so glad I found UNITS for my portable storage while my addition and kitchen renovation was happening. I was able to get a much needed larger unit for the same price that other providers charge for a smaller size. Thank you to owner, Christian, for all of his help and kindness. I’d use them again and recommend them in a heartbeat!
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5
Apr 16, 2024
Units has always been friendly and helpful along this process. They are very prompt to correct any issues and are always a joy to talk to. I will for ...
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Units has always been friendly and helpful along this process. They are very prompt to correct any issues and are always a joy to talk to. I will for sure use them again for my portable storing needs in the future!
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5
Apr 15, 2024
Moving is not fun, but this company made the process so much easier. The staff were always helpful and friendly. I highly recommend this place to anyo...
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Moving is not fun, but this company made the process so much easier. The staff were always helpful and friendly. I highly recommend this place to anyone in need of a storage unit.
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5
Mar 28, 2024
They was very nice and accommodating the service was great Chris help me out a lot
5
Feb 05, 2024
Wonderful people to work with, very professional and very easy to work with. They were able to deliver a unit on short notice, and in a narrow drivew...
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Wonderful people to work with, very professional and very easy to work with. They were able to deliver a unit on short notice, and in a narrow driveway as well.
The unit itself was nice as well, cleaner and better than similar storage units I've used in the past.
Highly recommend them, I'll definitely be using them again next time I need a storage unit.
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5
Jan 31, 2024
Christian and team were great throughout the whole process, I really appreciated their attention to detail. Highly recommend them for a move!
5
Jan 31, 2024
Units Moving and Portable Storage team worked with us with exceptional service during a recent home crisis . Chris and Freddy are the best!!!
Thank y...
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Units Moving and Portable Storage team worked with us with exceptional service during a recent home crisis . Chris and Freddy are the best!!!
Thank you Units
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5
Jan 25, 2024
A quality product and service with fantastic, friendly coustomer service! UNITS moving and Portable storage are second to none!
5
Jan 24, 2024
Facing the prospect of having all of our flooring on the first level of our home removed due to water damage was only surpassed by having to pack up a...
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Facing the prospect of having all of our flooring on the first level of our home removed due to water damage was only surpassed by having to pack up and store the contents. The storage was made easy by the guys from Units. They came when scheduled and placed two containers in an driveway with a challenging angle with no problem.
Once the restoration was completed and the contents of the containers were returned to our home, a driver from Units was there the next day and collected both. The skill and precision used to maneuver the robotic equipment without damaging my yard or anything else was amazing. My only regret was that my 6 year old great grandson wasn't here to watch. Thank you Freddie and Team Units for an outstanding experience.
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5
Jan 24, 2024
5
Jan 16, 2024
I am 100% satisfied!!! As a 1st time customer I had the pleasure of working with Chris, the owner. He gave me his undivided attention, explained the d...
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I am 100% satisfied!!! As a 1st time customer I had the pleasure of working with Chris, the owner. He gave me his undivided attention, explained the different options available & did not rush me. I was surprised how reasonably priced all the options were. I could keep a pod on my property or fill it from home & schedule a pickup to have it stored at their facility. I have no interest in looking elsewhere! I know I’m in good hands with Units.
Ps: I was so pleased Unit’s drivers cared enough to place the pod with precision exactly where I wanted it. TOP NOTCH COMPANY!!
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5
Jan 12, 2024
Excellent, Customer Service Great
5
Jan 10, 2024
The unit I'm using is very nice, clean and the company is very accommodating. The best!
5
Dec 28, 2023
Great service from start to finish, Chris and Anthony have been great to work with, professional, pleasant and accommodating.
5
Dec 14, 2023
Clean, well/maintained units. Delivery was seamless and driver was able to place unit at the very back edge of my driveway, between a hedge and dumps...
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Clean, well/maintained units. Delivery was seamless and driver was able to place unit at the very back edge of my driveway, between a hedge and dumpster. Provided a lock for a minimal fee.
Chris is very accommodating, flexible, and informative.
Highly recommend.
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5
Dec 14, 2023
Excellent job! If I ever had to store furniture again I would definitely go with a pod and use this company
5
Nov 23, 2023
Chris was very helpful in our time of need. He was very patient, personable, and honest with my 93 year old mother. Good job Units!
5
Nov 02, 2023
Contacted unit to use storage container during the sell of our home. Chris was so helpful and made the process easy and convenient. He answered all...
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Contacted unit to use storage container during the sell of our home. Chris was so helpful and made the process easy and convenient. He answered all my questions and returned all my calls immediately. I will use them again.
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5
Oct 02, 2023
UNITS is a company that will be on time, and communicates! Chris went over and beyond to make sure I received excellent customer service! Even when I...
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UNITS is a company that will be on time, and communicates! Chris went over and beyond to make sure I received excellent customer service! Even when I had scheduling conflicts UNITS was able to give me an excellent resolution.
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5
Aug 17, 2023
We found ourselves in need of a unit at the very last minute. I called Units in a state of panic! I spoke with Chris who was pleasant and helpful. Thi...
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We found ourselves in need of a unit at the very last minute. I called Units in a state of panic! I spoke with Chris who was pleasant and helpful. This calmed my nerves so much! He went above and beyond to assist me. He called me back when he said he would and even followed up the next day to make sure we were ok. In an age where good customer service is rare, its extra special when you receive GREAT customer service. I would rate this company 20 stars if I could!
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5
Feb 24, 2023
Jounte did an outstanding job with the delivery and we would recommend him for anyone in need of this service. Excellent job
5
Dec 30, 2022
Robert and Johntae provided excellent service and were very professional
5
Dec 30, 2022
On time and very professional.
5
Oct 31, 2022
Arrived on tim, very clean and ready to use . This company will work hard to help the customer. I have a townhouse and two car driveway and the large ...
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Arrived on tim, very clean and ready to use . This company will work hard to help the customer. I have a townhouse and two car driveway and the large container fits perfect to make things go smoothly with storing at least 3 rooms of furniture washer/dryer !
Thank You
Tesha Y.
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5
Oct 04, 2022
Everything was great I would use them again
5
Sep 28, 2022
Great service. Especially like my driver Jountae Ferguson. Great employee
5
Sep 27, 2022
Where do I start.. we’ll Units has been a great big help for me and my moving needs.. I needed to move from Hampton to Virginia Beach and I remembered...
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Where do I start.. we’ll Units has been a great big help for me and my moving needs.. I needed to move from Hampton to Virginia Beach and I remembered seeing a truck with a unit on it so I called and spoke with Mr. Rob and he made everything so easy when it was time for me to pack up Units had a Gentlemen named Jounte deliver my Unit he was so helpful respectful and he parked it perfect after I packed all my items and set my pick up date Jounte came and moved it to my new location it was so easy and I was also able to store a few thing at there location in my unit secured and safe til I was ready to pick up…
Thanks guys
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5
Aug 13, 2022
I strongly recommend this company for moving and storage. I had nothing but a great experience between selling my home and moving into the next one 4 ...
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I strongly recommend this company for moving and storage. I had nothing but a great experience between selling my home and moving into the next one 4 months later. Not only are they professional, courteous, helpful but the other reasons are as follows;
1. They are cheaper than pods or packrat.
2. Their pods are larger than pods or packrats.
3. Their pods holds much more weight then pods or packrats.
4. They are on time dropping off or picking up.
And last 5. They treat you with respect the entire time. Driver and office staff.
They are a must use.
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5
Aug 10, 2022
Trust and value are important in my loyalty with a company, and also my willingness to share about the company; Jounte, the driver, was an excellent r...
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Trust and value are important in my loyalty with a company, and also my willingness to share about the company; Jounte, the driver, was an excellent representation of the company’s posted values in addition to value the company places relationships with customers.
Many thanks. Keep up the great work.
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5
Aug 09, 2022
Great management, everything went really smooth during a stressful move. Recommend to my neighbor who is moving soon too