based on 319 reviews
My parents have been going to therapy for the last seven months. Anthony Thai’s professionalism combined with his charm make you feel completely comfortable in his presence. When my father underwent knee replacement surgery, Anthony was able to aid in reducing the discomfort and swelling that resulted. Also, my mother has been struggling with locked shoulders and back issues. Anthony has consis... More
My parents have been going to therapy for the last seven months. Anthony Thai’s professionalism combined with his charm make you feel completely comfortable in his presence. When my father underwent knee replacement surgery, Anthony was able to aid in reducing the discomfort and swelling that resulted. Also, my mother has been struggling with locked shoulders and back issues. Anthony has consistently provided excellent assistance in relieving muscle stress and tightness. THANK YOU, ANTHONY! Less
Anthony is my first RMT and I feel super comfortable. He always checks in to make sure the pressure is good, and super personable. I highly recommend!
"Garman has helped me through my shoulder and back injury and has done an amazing job. The front desk is quick to help me with bookings and is always attentive to my needs"
Had my first physio appointment here, went in with no insight on what I did to my shoulder and left with the exact information I was looking for. So far the exercises Garman showed me have been super effective on strengthening my shoulder! The front desk staff were helpful and attentive :)
I had lingering issues with my upper back and neck due to my job. Decided to take this upon a referral from my friend and had connected with Anthony. Not only did he help with the stiffness/soreness on my upper back, but he also recommended me on what I could do to alleviate and strengthen that areas that would bother me the most. This was super helpful as I have added those tips as part of my da... More
I had lingering issues with my upper back and neck due to my job. Decided to take this upon a referral from my friend and had connected with Anthony. Not only did he help with the stiffness/soreness on my upper back, but he also recommended me on what I could do to alleviate and strengthen that areas that would bother me the most. This was super helpful as I have added those tips as part of my daily habit and felt great since then. Anthony was very personable and easy to talk to which made it the whole experience smooth! Less
My overall pick is Anthony Thai. One thing I can appreciate Anthony is that he truly performs his best and knows what he’s doing. I’ve no complaints whatsoever.
Garman is very knowledgeable, professional and helpful. His level of care shines through the service he provides!
Garman, Ferrah and everybody working here is very professional, knowledgeable, helpful. Highly recommend this place.
I’ve gone to Sherine a hand full of times now and I am consistently impressed with their work. Great assessments and I love the exercises I’m given. Hips and knees feel better then ever.
I am convinced that Christopher has magic powers. Thank you so much for needling me! My shoulder/lat feel back to normal (or as normal as can be with injury still present). No more “stuck feeling” in my shoulder. I’m so glad I found this place! Thank you so so much!
Excellent
Great experience, Julius Pinera made me convulse multiple times. Highly recommended
Love this clinic: unfortunately but fortunately have been coming here for over 2 years now and all the staff from the front receptionist to all the physiotherapists , RMTs and Active Rehab Specialists are amazing. Personally Sherine, Katherine and Arra worked with me during my injury and all three were and are top notch amazing, kind and so supportive/ understanding with helping me heal during th... More
Love this clinic: unfortunately but fortunately have been coming here for over 2 years now and all the staff from the front receptionist to all the physiotherapists , RMTs and Active Rehab Specialists are amazing. Personally Sherine, Katherine and Arra worked with me during my injury and all three were and are top notch amazing, kind and so supportive/ understanding with helping me heal during the time of injury(s). Thank you all for making it easier to come in and for listening to my needs during my injury. Very grateful for you all. Less
I see Gursevak, great Physiotherapist ! He really listens, great communication , huge improvements in my physical health. would highly recommend!
Great service.
Great service, friendly atmosphere, and excellent follow-up regarding treatment. Their online system for providing treatment plans and making/changing appointments is also very convenient. I worked with Garman and he was very personable and knowledgeable. I would highly recommend him in particular and Launch Rehab in general.
I know Ernie because he was my wife's Physiotherapist after she had her knee replacements a few years ago. When I had my lower back and left thigh pain when I slept, I went to Ernie for treatment. He did a thorough exam and treated me with acupuncture and exercises. After two treatment I felt much better. I am highly recommend Ernie to anyone who needed.
Ernest Chao performed a road bike fit for me, as well as movement screen/physio assessment. I had been experiencing a few niggling pain issues in my shoulders/hips on the bike and was about half-way through the road riding season. After the fit, my issues all went away and I felt like I could deliver more power to the pedals and importantly ride longer in comfort. I was subsequently doing 250-300... More
Ernest Chao performed a road bike fit for me, as well as movement screen/physio assessment. I had been experiencing a few niggling pain issues in my shoulders/hips on the bike and was about half-way through the road riding season. After the fit, my issues all went away and I felt like I could deliver more power to the pedals and importantly ride longer in comfort. I was subsequently doing 250-300km a week with zero pain the rest of the season and several fondos. In addition to the bike fit, Ernest identified several movement/posture concerns (likely caused by time on the bike and sitting at a desk) and prescribed exercises to remediate those issues. Ernest is very attentive to your needs/questions and clearly has a very high level knowledge of athletic performance and the human body. The fact he is also a serious road cyclist means he can relate to you on your bike fit. Highly recommend his services! Less
Physio Jin is very professional and caring! The staff is very helpful!
Had a great experience working with Ernest on my bike fit. Purchased a bike from my LBS and, like many, walked out with a rough sizing estimate. This caused alot of pain in my lower back and shoulders because I was leaving too far forward. Ernest applied a great balance of physiotherapy and passion for cycling which allowed me to improve my technique and posture ahead of the Whistler Gran Fondo.... More
Had a great experience working with Ernest on my bike fit. Purchased a bike from my LBS and, like many, walked out with a rough sizing estimate. This caused alot of pain in my lower back and shoulders because I was leaving too far forward. Ernest applied a great balance of physiotherapy and passion for cycling which allowed me to improve my technique and posture ahead of the Whistler Gran Fondo. Although it may seem pricey at first, it’s worth every penny. Less
Ernest had been very helpful with my bike fitting. He was knowledgeable, honest and professional. I understand that my bike size may not fit to me. Ernest took extra step and did all his best to help me and gave me advices. Great experience on my first bike fitting. Highly recommend his service if any rider need help.
Highly recommend this clinic! Sherine Kwok was my physio and they were professional and patient with my recovery process as this was my first time getting injured. The clinic is always clean and the staff are pleasant - the free parking is also a bonus!
I've been to Launch myself as a patient but lately I took my 9yo son in to work on his sprained/turned ankle and Jin was excellent. He was very thorough, communicated with my son well...made it so fun that my son wanted to come back even though treatment was completed!
Garman is very professional and will recommend for physio
Doctor Edward is very intelligent, skillful, kind and compassionate . I would like to express my appreciation to his thoroughness and attention to my concerns. He explained things clearly and welcomed my questions. I am very thankful for helping me feel better by providing excellent Chiropractic care. I truly consider the clinic a welcoming, healing space, and the treatments I receive are always... More
Doctor Edward is very intelligent, skillful, kind and compassionate . I would like to express my appreciation to his thoroughness and attention to my concerns. He explained things clearly and welcomed my questions. I am very thankful for helping me feel better by providing excellent Chiropractic care. I truly consider the clinic a welcoming, healing space, and the treatments I receive are always beneficial in helping me get back to normal again. Thank you Less
Wonderful to have my bike fitted to my needs. My back does not hurt anymore and I can bike more. Great Service!
Highly Recommend Them! Would highly recommend this clinic, as the staff and practitioners were kind, courteous, and dealt with all my inquiries in a professional manner. It's also great how easy to book and reschedule online on the websites ,I never have any problem at all. I want to thank all the team who took and still taking care of me( Edward, Julius, Garman, Adrian, Ernest …) You do really... More
Highly Recommend Them! Would highly recommend this clinic, as the staff and practitioners were kind, courteous, and dealt with all my inquiries in a professional manner. It's also great how easy to book and reschedule online on the websites ,I never have any problem at all. I want to thank all the team who took and still taking care of me( Edward, Julius, Garman, Adrian, Ernest …) You do really a good job by working together and making a recovery plan for your patient . I'm glad I choose your clinic. Less
I visited Ernest Chao for a bike fitting and was very impressed with his level of knowledge and attention to detail. He made several adjustments to my seat height/location, handlebars and pedals, which have put me in a more efficient position. I appreciate that he approaches the bike fitting from a physio perspective, identifying body alignment issues and providing stretches to target problem are... More
I visited Ernest Chao for a bike fitting and was very impressed with his level of knowledge and attention to detail. He made several adjustments to my seat height/location, handlebars and pedals, which have put me in a more efficient position. I appreciate that he approaches the bike fitting from a physio perspective, identifying body alignment issues and providing stretches to target problem areas. I definitely recommend scheduling a bike fitting with him. Less
I had a wonderful experience at Launch Rehab North Burnaby. The staff are very friendly, and professional. The therapists are skilled and attentive. I had some treatments with Sherine, he did a great job and I'm feeling much better.
Neil Yip at Kensington Pysio, now Launch Reh is my longtime Massage therapist, he is very professional and knowledgeable and has very high work ethic. He is not only an excellent massage therapist, he is also a good listener and he is always willing to help, when he identifies your issues, he will go above and beyond to help . Thank you so much Neil. Juan
Thanks to the lunch rehab team and my therapist Gursevak Powar after just few visits I was without pain in my lower back. He is very good and very professional and very kind therapist caring for his clients.
Julius is an amazing RMT he is super friendly and really gets in there when he is giving the massages. The next day is always super sore but is ultimately worth the pain as my body feels invincible a few days later. Highly recommend him as my whole family loves to go and see him.
Great rehab clinic! I went for some advice with my bike, and got some stretches to do at home and a fitting for the bike which has improved my rides. I recommend Ernest!
这个诊所所有人员非常专业,高水平物理治疗,按摩,运动治疗,针灸和拨礶。前台接待员热情,个个服务周到。大力推荐。
For anyone looking to get a bike fitting, I would definitely recommend Ernest. I had a great experience with him as he took his time and made sure I was comfortable with all the adjustments that he was making. It was the perfect blend of a physio session and a bike fitting.
Had Ernest work on a bike fitting. Spent time to identify parts of the body that needed physical strengthening as well as the micro adjustments on the bike itself to improve riding longevity. Been riding comfy since. Scheduling online was easy as well as I've had to reschedule multiple times.
Ernest did a great job with the bike fit! I really appreciated the one hour initial visit where he assessed my existing injuries and movement patterns. The subsequent bike fit was quick and easy, and my bike feels great now.
I was looking for an RMT located in North Burnaby and through a quick online search, I stumbled upon Launch Rehab. For my first appointment, I booked with Julius and as soon as he started treatment I already knew his treatment style was a right fit for me. I prefer A LOT of pressure and Julius was able to provide the perfect amount with ease (that's not to say he can't adjust to lighter pressure... More
I was looking for an RMT located in North Burnaby and through a quick online search, I stumbled upon Launch Rehab. For my first appointment, I booked with Julius and as soon as he started treatment I already knew his treatment style was a right fit for me. I prefer A LOT of pressure and Julius was able to provide the perfect amount with ease (that's not to say he can't adjust to lighter pressures). As a first timer getting a massage I didn't know what I really needed treatment on, but Julius was able to assess what muscles needed work and explained to me the reasoning behind everything he does. If you're looking for someone to get into those deep knots and aches, Julius is your guy! Less
Garman is very attentive to your needs, quickly able to transition easily.Really enjoy working with Garman.
Julius at launch rehab did a fantastic job. My body always feels beaten up from lifting at the gym and at work .after my session with Julius I’ve miraculously had a month of hitting PRs after PRs at the gym. Coincidence? I don’t know but I’m definitely going back.
Amazing people, nice and friendly staff + environment. Everyone I’ve seen has helped me greatly and improve my health- including front desk.
Amazing staff, friendly environment! They have helped me tremendously, to over come my injuries.
Gursevak Powar is an excellent physiotherapist. I went from terrible pain in the owner back, bent over to no pain and standing up straight under his care.
A few months ago, I hurt my neck and the pain was extended to the shoulder blade and the right arm. Ernest treated me with physiotherapy exercises and accupuncture. As I am a senior, Ernest would adjusted the exercises according to my ability, that made me feel comfortable and confident to do the exercises. After six sessions, I have fully recovered. Ernest is very friendly and knowledgeable. I a... More
A few months ago, I hurt my neck and the pain was extended to the shoulder blade and the right arm. Ernest treated me with physiotherapy exercises and accupuncture. As I am a senior, Ernest would adjusted the exercises according to my ability, that made me feel comfortable and confident to do the exercises. After six sessions, I have fully recovered. Ernest is very friendly and knowledgeable. I am very greatful for his excellent service. Less
I had a decent bike fit when I originally built my bike but that was nearly 9 years ago and was hoping to refresh my fit and make sure everything was optimal as I was experiencing the odd leg (calf and knee) discomfort and lower back pain. Ernest made adjustments to my cleats, pedals, saddle, and stem. After a number of indoor training sessions, a few long rides, and the 20023 Valley Fondo I'm ha... More
I had a decent bike fit when I originally built my bike but that was nearly 9 years ago and was hoping to refresh my fit and make sure everything was optimal as I was experiencing the odd leg (calf and knee) discomfort and lower back pain. Ernest made adjustments to my cleats, pedals, saddle, and stem. After a number of indoor training sessions, a few long rides, and the 20023 Valley Fondo I'm happy to report that all my pains are gone. Ernest took plenty of time to understand my body mechanics, my goals and concerns about what I wanted to get out of the bike fit. He did a great job explaining how my movements and the set up could affect how I feel. Less
I had a wonderful experience at Launch Rehab. Very friendly staff and excellent bike fitting/Physio session with Ernest Chao. Highly recommended!
I have been here several times since the time it opened. Kelvin was my first physiotherapist and now Sherine is the person who looks after me. Sherine is wonderful. She is extremely helpful, very attentive and caring. She has helped me to walk again without pain. I have no insurance, so I pay from my pocket. Is it worth it? Absolutely. No doubt about that. I will never go to any other place becau... More
I have been here several times since the time it opened. Kelvin was my first physiotherapist and now Sherine is the person who looks after me. Sherine is wonderful. She is extremely helpful, very attentive and caring. She has helped me to walk again without pain. I have no insurance, so I pay from my pocket. Is it worth it? Absolutely. No doubt about that. I will never go to any other place because no one can be better than Sherine and the others who work at this place. Thank you, Sherine. You Rock! Less
Good service
Knowledgeable and effective, I did an ICBC recovery treatment plan with Physio here at Launch with Adrien Taddei as the primary physiotherapist and Sherine Kwok as a supporting physiotherapist from Dec'22 to May'23 for my upper back/traps and neck, focusing on getting range of motion back and reducing stiffness/pain from a motor vehicle accident. Adrien knew exactly what areas to start treatment... More
Knowledgeable and effective, I did an ICBC recovery treatment plan with Physio here at Launch with Adrien Taddei as the primary physiotherapist and Sherine Kwok as a supporting physiotherapist from Dec'22 to May'23 for my upper back/traps and neck, focusing on getting range of motion back and reducing stiffness/pain from a motor vehicle accident. Adrien knew exactly what areas to start treatment on, along with the knowledge to provide stretching exercises first and eventually adding in workout programs as I progressed through my treatment. We added Sherine and IMS needling for the last two months to help with the mobility/stiffness which were extremely effective. I would HIGHLY recommend either of them, as they had a great approach to assessing and treatment, for either ICBC or regular physiotherapist needs. Less
I have been seeing Adrian, Julius and Jordan since February after a car accident. In only a short matter of time, they have made such a big difference and I've had a great recovery! I appreciate that they take their time to explain the treatment plan and address any questions I may have. They are very professional, knowledgeable, skilled and personable! The space itself is super clean, and their ... More
I have been seeing Adrian, Julius and Jordan since February after a car accident. In only a short matter of time, they have made such a big difference and I've had a great recovery! I appreciate that they take their time to explain the treatment plan and address any questions I may have. They are very professional, knowledgeable, skilled and personable! The space itself is super clean, and their front desk staff are always welcoming. I would highly recommend this place to anyone! Less
Niel is the best massage therapist in the lower mainland we've been going there for years me and my . Very friendly front office staff.
I’ve been seeing Adrian Cheng for the past few weeks because of my lower back injury and knee pain. Adrian is an amazing physiotherapist. He is not only knowledgeable and professional, but also very caring and easy to talk to. He’s able to quickly identify and resolve all my issues, bring back my mobility, and muscle strength. In addition, I like the way that he sets up a detailed treatment plan ... More
I’ve been seeing Adrian Cheng for the past few weeks because of my lower back injury and knee pain. Adrian is an amazing physiotherapist. He is not only knowledgeable and professional, but also very caring and easy to talk to. He’s able to quickly identify and resolve all my issues, bring back my mobility, and muscle strength. In addition, I like the way that he sets up a detailed treatment plan and walks me through the process. The clinic is very clean and the front desk staff are always so kind as well. Highly recommend Adrian and Launch rehab clinic. Less
I had a bad injury in my back that caused pain from the back of my head to the back of my waist. As it was my first time coming to the clinic, I made a random appointment with Julius (RMT) online. I was fortunate to met him. he is very professional with good service. He asked me about my injury in detail and how I felt about the pressure. I can feel improvement every time. I highly recommend Juli... More
I had a bad injury in my back that caused pain from the back of my head to the back of my waist. As it was my first time coming to the clinic, I made a random appointment with Julius (RMT) online. I was fortunate to met him. he is very professional with good service. He asked me about my injury in detail and how I felt about the pressure. I can feel improvement every time. I highly recommend Julius as a RMT. Less
I’ve been seeing Sherine for many years for sports injuries, proactive strengthening, and general maintenance. I will always recommend Sherine to my friends and family because of their care and attention to detail. Sherine makes me feel very comfortable during the session and continuously checks in with me. Looking forward to my next session with Sherine!
Thank you ever so much Ernest and Adrian for helping me through my rehab after my total knee replacement surgery. You two are amazing! - Precy
I started getting treatment at the Launch Rehab after getting into a motor vehicle accident. I endured concussion and muscle/joint pain from the whiplash. I have been working with Adrian and Anthony. Both are very knowledgeable and helpful - their assessment/diagnosis is on the dot. I really appreciate their hard work in helping me to recover!
Adrian is highly knowledgeable in his work, kind and very helpful.
The staff was wonderful very professional, especially the physio therapist Sherine
I started going to Launch after a minor car accident in the summer of 2022 where I injured my neck and shoulder, and sustained a concussion as well. Even after my concussion symptoms subsided, I had shooting pain from my shoulder down to the fingers of my right arm, and would get frequent tension headaches, among other issues. Thankfully I live nearish this clinic and they were a lifesaver. The s... More
I started going to Launch after a minor car accident in the summer of 2022 where I injured my neck and shoulder, and sustained a concussion as well. Even after my concussion symptoms subsided, I had shooting pain from my shoulder down to the fingers of my right arm, and would get frequent tension headaches, among other issues. Thankfully I live nearish this clinic and they were a lifesaver. The staff has been incredibly welcoming, friendly, and professional. They made me feel comfortable and confident in their abilities right from the start. My physiotherapist, Sherine, has been outstanding! They were knowledgeable, skilled and they took the time to understand my concerns and answer my questions. They advocated for me to get the support and tools I needed to recover after my accident. They also set me up with a self-management plan and list of exercises after my treatment ran its course. The space itself is clean, well maintained, and an inviting space. I appreciated the attention to detail and the focus on patient comfort and safety. Overall, I couldn't be happier with my experience at Launch. I highly recommend it for anyone looking for top notch care and support. They truly went above and beyond to help me get back to my best self, and for that I’m incredibly grateful. five stars all around😊 Less
I had issues with my balance. All clear now. Excellent service, and great results. Thank you Adrien and Launch Rehab.
Very kind and professional staff. Always felt like I was in the best care possible while I was recovering from my injury and never had any problems making/ changing appointment times with reception. Nothing but positive things to say and I'd recommend this place to anyone that needs it.
I came in with a shoulder injury from almost half a year ago that I had been neglecting and had been giving me trouble since I started going to the gym again. Garman was my physiotherapist and he was very knowledgeable and personable in our sessions. He provided progressive exercises and massages to ease the discomfort and build up gradual strength and stability. During this time I also sustained... More
I came in with a shoulder injury from almost half a year ago that I had been neglecting and had been giving me trouble since I started going to the gym again. Garman was my physiotherapist and he was very knowledgeable and personable in our sessions. He provided progressive exercises and massages to ease the discomfort and build up gradual strength and stability. During this time I also sustained another injury elsewhere and he was also able to provide relief and exercises targeting that as well. My journey to recovery started in November and I have finally "graduated" with no more pain from both areas, and now have a great arsenal of exercises to maintain mobility and to increase strength. Highly recommend Garman and Launch rehab for your recovery! Less
I had an accident and broken two bones of my left leg and i completely lost the hope to get back to normal life and walk normally again. I got an appointment here in launch rehab they are so professional and helped me to heal up, right now i can walk normally and got back to normal life . i highly recommend it guys . Thanks Jin and Garmen for helping me in this hard time .
Adrien was great to have as my physio. He explains everything in detail an is very understanding when doing so 10/10 experience highly recommended 👌
I recently visited Launch Rehab and had Garmin as my Physio therapist. The professionalism towards my injury and knowledge lead me to a great recovery. The atmosphere and equipment are state of the arch and the office staff we’re very respectful and nice to deal with. I would recommend anyone who is dealing with an injury or has been sent to Physio to definitely check out Launch Rehab. You won’t ... More
I recently visited Launch Rehab and had Garmin as my Physio therapist. The professionalism towards my injury and knowledge lead me to a great recovery. The atmosphere and equipment are state of the arch and the office staff we’re very respectful and nice to deal with. I would recommend anyone who is dealing with an injury or has been sent to Physio to definitely check out Launch Rehab. You won’t be dissatisfied. Less
I have been going to physio, RMT and active rehab here since I was in a car accident last April. Jin is fabulous, Nathan is awesome and Katherine is wonderful and supportive.
high recommended..
My bike fitting experience with Ernest Chao was great. There was peace of mind in determining the correct frame size. Tweaks to my cleat, seat, and hood positions made a major difference, alleviating the pain in my lower back. I would highly recommend seeing Ernest Chao for a professional bike fit.
I come here to get my regular maintenance massage. Awesome and soothing place. I see the physiotherapists are busy here. A great place to come for both!
Teresa Chang was my Physio therapist at Launch. She was amazing, very caring and patient. I had my treatment for less than 10 times; my knees was no longer hurting. Thank you so much, Teresa!
I have had about 5 therapy sessions with Gursevak Powar for an upper-body injury after a fall. He is exceptionally knowledgeable, thorough, helpful, and nice. I would recommend him to anyone doing muscle rehab, and possibly other kinds of therapy.
Garmin was very helpful in my recovery from shoulder surgery. The exercises he assigned allowed me to gain flexibility and strength quickly.
Launch Rehab in North Burnaby are very accommodating, information like prices are easy to access. They accept clients of all ages! Worked with Adrian Cheng, and Katherine Fong, both are quite skilled, knowledgeable and patient. Receptionists also very accommodating, If you need to discuss something with ICBC or Private Health coverage/MSP, they always help out. Highly recommended!
I had sessions with Adrian and Jin since August 2022. Both are highly knowledgeable and highly skilled in caring for clients. I would like to extend my sincere thanks for both for their amazing help in my recovery . Please Keep the good work up!
I am a fairly athletic "senior" with bad knees. I have been able to cope for decades but 6 weeks ago, the knee finally gave out with the most agonizing pain I have ever experienced. Straight to the doctor to start the process for surgery. She suggested I try physio while I waited for dates and that's how I ended up seeing Adrien. First, he interviewed and examined me, explaining in clear language... More
I am a fairly athletic "senior" with bad knees. I have been able to cope for decades but 6 weeks ago, the knee finally gave out with the most agonizing pain I have ever experienced. Straight to the doctor to start the process for surgery. She suggested I try physio while I waited for dates and that's how I ended up seeing Adrien. First, he interviewed and examined me, explaining in clear language what he was going to do and why. We used the gym to familiarize me to the routine and combined with some massage and joint manipulating, my treatment started. Over the last month, I have skied 3 times, ridden my bike and can walk the dog 5-6 Ks a day. I still hurt at times but I have canceled the surgery! Adrien is a very talented, kind and proactive therapist. I cannot rate him any higher as there are no more stars. PS The rest of the staff is friendly and welcoming. Less
Wonderful staff. Knowledgeable physiotherapist.
Sherine was my physiotherapist helping me overcome a back injury stemming from a car accident. Sherine was totally awesome! Always demonstrating the activity then explaining how it will help strengthen or loosen up the injured part of the body, not only that but the patience and grace Sherine has is amazing! Highly recommend Kensington Physio clinic! Thanks Sherine!
Been to 2 other physiotherapists with no improvement, and then ended up seeing Gursevak at Launch Rehab last weekend. Honestly, the best assessment skills and my experience with Gursevak’s treatment and exercise plan has been key to improvement in terms of pain and range of motion. Highly recommended!!
I have been a client of this clinic for a few years now & this review is overdue. I have seen almost everyone because I needed to go in frequently due to my MVA. They are amazing, efficient, attentive, caring, and knowledgeable in their craft. I am scared of needles but they made me really comfortable. I used to walk around with headaches but since seeing them it has disappeared. I have been a... More
I have been a client of this clinic for a few years now & this review is overdue. I have seen almost everyone because I needed to go in frequently due to my MVA. They are amazing, efficient, attentive, caring, and knowledgeable in their craft. I am scared of needles but they made me really comfortable. I used to walk around with headaches but since seeing them it has disappeared. I have been able to go longer without pain. Other clinics refer to this clinic for the specialty care that they also provide. This is a one stop shop. Special thanks to everyone who has cared for me (Ernest & Sherine I see the most), Jin, Garmon, & Kelvin who had to see me short notice for the acute pain I was having. I appreciate everything! Less
If you need a bike fit - see Ernest. This guy will listen to your body and figure out how to get the bike to fit its needs.
Jin is an excellent physiotherapist. He is through with helping you manage your pain . He also gives you exercises which really helps your situation. Highly Recommended!
I've been dealing with some upper back and neck problems for years now, I worked with Jessica Chau for a few sessions and all I can say is that she's a miracle worker. Recently just joined a bodybuilding competition, I'm really greatful because I wouldn't have presented a better package if it wasn't for Jessica
Had a chance to work with Ernest for a bike fit. The level of knowledge, and the attention to detail is absolutely amazing. Ernest spends so much time making sure I was absolutely happy with a certain setup, and never let me settle for anything less than perfect. The entire experience was eye opening. My bike now feels like a brand new machine and I feel like I'm able to put out so much more powe... More
Had a chance to work with Ernest for a bike fit. The level of knowledge, and the attention to detail is absolutely amazing. Ernest spends so much time making sure I was absolutely happy with a certain setup, and never let me settle for anything less than perfect. The entire experience was eye opening. My bike now feels like a brand new machine and I feel like I'm able to put out so much more power. Even managed to snag a KOM later that week on a segment I've done many times throughout the years. 10/10, would recommend to everyone Less
Ernest was thorough and patient with his assessment and bike fitting. Bike rides have been much smoother after the adjustments Ernest made. I would highly recommend him for bike fits!
I went with Ernest to assess some joint pain related to cycling which was followed by a proper bike fit. He is great at understanding the interplay between the contact points on a bike while making sure to get your feedback as he adjusts these points. By the end of the session, he made it clear to keep him updated on any changes even though the fit felt excellent. This level of care and attention... More
I went with Ernest to assess some joint pain related to cycling which was followed by a proper bike fit. He is great at understanding the interplay between the contact points on a bike while making sure to get your feedback as he adjusts these points. By the end of the session, he made it clear to keep him updated on any changes even though the fit felt excellent. This level of care and attention is rare and I highly recommend Ernest for a bike fit or any physical issues you may be experiencing. Less
Ernest always takes the time to listen to his patients and won't let you walk out the door until the issue is resolved. Whether it's a bike fit or physio services (I've had both), his attention to detail and professionalism are as good as they come. I wouldn't hesitate to recommend him to my friends and family.
I went to see Sherine for dry needling and I had a great experience! I have been dealing with chronic neck and shoulder tension and the needling technique Sherine used was effective in relieving the soreness and pain. They also used manual therapy to relieve tension in other areas of my neck, which helped a lot with my headaches. I highly recommend this clinic and my physiotherapist Sherine! Also... More
I went to see Sherine for dry needling and I had a great experience! I have been dealing with chronic neck and shoulder tension and the needling technique Sherine used was effective in relieving the soreness and pain. They also used manual therapy to relieve tension in other areas of my neck, which helped a lot with my headaches. I highly recommend this clinic and my physiotherapist Sherine! Also the staffs there are all super friendly and helpful, could not recommend this place enough! Less
Sherine was great to work with. She did a through diagnostic before starting treatment. After ever session she gave a variety of exercises to get me in a better state than before my injury.
It is very good he keeps you busy with exercises and it is improving thx not to much to say he is a very good therapist if you need one.
Love my Physiotherapist Sherine and the staff! Very sweet, knowledgeable, thoughtful and professional! So happy with this place!
I went to Kensington Square Physiotherapy to see Ernest about my bike fit. We went through 2 sessions, first to check my overall fitness level and flexibility and second for the actual fit. The first session helped release some tension through IMS and some exercises were given to help strengthen some weak muscle groups. The second session Ernest helped to measure the geometry of me riding and mad... More
I went to Kensington Square Physiotherapy to see Ernest about my bike fit. We went through 2 sessions, first to check my overall fitness level and flexibility and second for the actual fit. The first session helped release some tension through IMS and some exercises were given to help strengthen some weak muscle groups. The second session Ernest helped to measure the geometry of me riding and made adjustments to improve my comfort and power. I would highly recommend his services for PT or a bike fit! Less
Professional and conveniently located in North Burnaby. I can't recommend Kensington Square Phyio more. Jin was able to help me make a full recovering after suffering chronic back pains for 2 years. Ernest was able to get me fitted on my road bike for pain free long rides.
I've been seeing Sherine for needling and they've been great at getting all of my tension spots! They took the time to listen and did a thorough assessment. They gave me some useful exercises as well to help address my main issues. I would highly recommend Sherine and this clinic!
I’m so happy I went to Teresa for my problems I was having with my arm and back. She is so kind and does her best to get you back to normal! I appreciate all the work she did to get me back to feeling like my old self again 🥹 if anyone ever needs a physiotherapist I highly recommend her and her team!
Teresa Chang made my physio appointments for my knee issues a great experience. She was very knowledgeable and understanding of my issues and goals and made me feel very comfortable as we adapted a program that works for me. I never felt uncomfortable or rushed and thoroughly enjoyed my time with her and loved her fun personality. I would highly recommend Teresa.
Wow, I’ve been to several Physiotherapists over the years and I gotta say that Adrian Cheng is setting a new bar. Adrian is an awesome Physiotherapist - super knowledgeable and very dedicated to finding the root of my problem. He outlined the entire treatment process, and showed me relevant stretches and exercises to help heal and strengthen the affected areas. Very professional and personable... More
Wow, I’ve been to several Physiotherapists over the years and I gotta say that Adrian Cheng is setting a new bar. Adrian is an awesome Physiotherapist - super knowledgeable and very dedicated to finding the root of my problem. He outlined the entire treatment process, and showed me relevant stretches and exercises to help heal and strengthen the affected areas. Very professional and personable. Highly recommend Adrian! 10/10! Less
Best service, no waiting time, they respect your scheduled time. I don't have lower back pain anymore, my shoulder is getting better 👍👍👍👍👍, Thank you Garman
Chris and Ethan have helped me to improve my physical mobility throughout my recovery. Also, the administrative staff provide the most wonderful service in comparison to other clinics I have attended. as friendly administrative staff like Karina is difficult to find.
I brought my teenage son in as he had been experiencing some foot pain. The physiotherapist Jin Im was polite and professional. He listened intently and asked intelligent questions in order to diagnose the underlying cause of the problem. He gave my son exercises and we came back. As my son's pain was reduced, he delayed our next appt in order to test the exercises. As my son is better now, we we... More
I brought my teenage son in as he had been experiencing some foot pain. The physiotherapist Jin Im was polite and professional. He listened intently and asked intelligent questions in order to diagnose the underlying cause of the problem. He gave my son exercises and we came back. As my son's pain was reduced, he delayed our next appt in order to test the exercises. As my son is better now, we were sent on our way with good advice for some other possible issues. The clinic is clean and inviting. I highly recommend this clinic and Jin Im! Less
Garmon is one of the best physio therapist that I have worked with. He was punctual, professional, knowledgeable and very kind, he made sure all my questions are properly answered and gave me great advices that I can follow in the future. I highly recommend his service!
Great care
I had such a wonderful sessions with Physiotherapist Teresa Chang. She made me feel very comfortable during the exercises and the entire treatment. She's patient, and listens to your needs. With Teresa you will find going to your Physiotherapist an enjoyable experience. Her program are not overly complicated and yet its very effective. My left shoulder and arm is doing well now, thanks to Teresa!
I've gotten bike fits from Ernest a couple times and he's fitted me according to what I want and need to achieve my cycling goals. He's very knowledgeable, and gives good practical advice that has helped me prevent injury and enjoy my rides!
It’s the best place to go for a Physiotherapy! Especially with Teresa Chang! She helped me a lot with my neck strains and shoulders, she gave exercises for us to do it at home/work and she’s pleasant to work with + she’s very patient and bubbly too! It’s a 10/10 experience to have sessions with her. Also, the receptionist are very welcoming and amazing. I totally recommend Kensington Physiotherap... More
It’s the best place to go for a Physiotherapy! Especially with Teresa Chang! She helped me a lot with my neck strains and shoulders, she gave exercises for us to do it at home/work and she’s pleasant to work with + she’s very patient and bubbly too! It’s a 10/10 experience to have sessions with her. Also, the receptionist are very welcoming and amazing. I totally recommend Kensington Physiotherapy! (Standing ovation) Less
Super knowledgeable and professional. It was my first time visiting the location and I will 100% be returning for any needs I have down the road. Definitely recommend.
Thank you Kensington Square Physio for being so close to my work and having the masterful Ernest Chao under your office and being ready to help me and my cycling club. We are so lucky that Ernest takes the time to find our individual needs before giving advice and making changes. It's a really thoughtful and holistic approach that gives me confidence and understanding in what I need to do and why... More
Thank you Kensington Square Physio for being so close to my work and having the masterful Ernest Chao under your office and being ready to help me and my cycling club. We are so lucky that Ernest takes the time to find our individual needs before giving advice and making changes. It's a really thoughtful and holistic approach that gives me confidence and understanding in what I need to do and why I need to do it. Less
Since my car accident last December, I have been working with Adrian. He is kind, caring, patient, sympathetic, and knowledgeable. Adrian is very passionate about his work. He cares about providing the best service to his patients. My experience at Kensington Square Physiotherapy clinic was very positive.
I was having pain in my neck and lower back due to many years of truck driving Starters seeing physiotherapist JIN IM very polite and friendly with lots of knowledge after few sessions fallow up with exercise all my pains Are gone and my neck moves a lot better. Thank you Jin keep up the great job. The front desk staff are very nice and friendly as well over all great place.
My experience with Physiotherapist Teresa Chang was nothing short of amazing! Teresa created a program that delivered instant results. She really listens and cares for her clients focusing on each person’s unique requirements. She adjusted on the fly and made the entire experience enjoyable. The best Physiotherapist I have ever seen! A++
Garmen is very professional and very patient, he always knows what my problems are and what are the best ways to solve my problem. There is always immediate improvement after his session. I would recommend him to all my friends who need physio.
I had three sessions of Physio with Teresa Chang to deal with a knee problem. Teresa was very knowledgeable and helpful. She gave me exercises to do at home which have been very beneficial. Thank you
I was struggling with a knee injury from soccer. I had six sessions over the span of two months with Teresa Chang. She was great, helped me get back and improve my mobility. She answered all my questions, was patient with me and she's secretly great at badminton :D The location was close to my house and convenient, overall a good experience.
If you need Physio this is the place where to go. I injured my shoulder and Adrian was my therapist. My first impression was ok he is a nice ,friendly easy going guy but after my first visit I was really amazed by him. He was professional, explained me everything what I needed to know. You can really see that he cares. He fixed my shoulder with the exercise plan and massages and I’m really thank... More
If you need Physio this is the place where to go. I injured my shoulder and Adrian was my therapist. My first impression was ok he is a nice ,friendly easy going guy but after my first visit I was really amazed by him. He was professional, explained me everything what I needed to know. You can really see that he cares. He fixed my shoulder with the exercise plan and massages and I’m really thankful for that and if I need ever again a physiotherapist he is my man. Thanks Adrian Less
Ernest has helped me a lot with my upper back pain. He is extremely knowledgeable in his field and has taught me a good number of exercises to manage my back pain. He is also great if you are into dry needling. Personally not my thing but my boyfriend swears by it.
Very friendly, understanding staff. They were very helpful. Suggested exercises were at my level and effective. No problem recommending Kensington and Garman in particular.
I had a massage with John and he was amazing! I’ve had back pains from sitting all day at work and my back has felt so much better since the massage. I can’t wait for my next appointment. Thanks John!
I recently injured my rotator cuff tendons and had unbearable pain. I was desperate to find a physiotherapist and was lucky to get an appointment with Garman Lo at Kensington Square Physiotherapy. I could not move my arm on the first appointment with Garman. After several treatments I am happy to say that I am pain free and my arm mobility has returned to the way it was before the injury. Garm... More
I recently injured my rotator cuff tendons and had unbearable pain. I was desperate to find a physiotherapist and was lucky to get an appointment with Garman Lo at Kensington Square Physiotherapy. I could not move my arm on the first appointment with Garman. After several treatments I am happy to say that I am pain free and my arm mobility has returned to the way it was before the injury. Garman is very knowledgeable and professional. He was able to diagnose my situation quickly, applied proper treatment to the area and thoughtfully paced follow-up appointments. Garman was patient while guiding me through sets of exercises. He also took the extra time to research and email me pictures and videos of some exercises, so that I could continue to practice at home to strengthen the injured area and to prevent future injuries. Most of all, Garman’s friendly and caring attitude definitely made the painful experience less bad. Thank you Garman for erasing my pain! Less
I saw Richard, and was absolutely amazing. Very professional and knowledgeable. The clinic is very nice as well.
I got help from Teresa. I was really satisfied.
I would highly recommend this place. Adrian is very professional and thorough. You get a feeling that he puts in effort in what he's doing. Receptionists are pretty friendly as well. So anyone who needs physio go check them out.
Attentive thorough positive experience. The staff is knowledgeable and caring. Highly recommend this facility
Just have to start by saying, Garman is the best physiotherapist ever!! The place is clean and the front desk people are always tentative to my needs even if I have to make last minute changes. Great first time experience going to a physiotherapist, these guys/girls know what they are doing. Highly recommend, 5 stars 🌟
I had five sessions of physiotherapy with Garman and Keane for a weak wrist after a sprain. They were both friendly, informative, and gave me lots of opportunities to ask questions. The exercises they gave me have helped me return to old activities, yay! The receptionist was also very friendly and always made me feel welcomed, she also was super patient and helpful while we figured out how to get... More
I had five sessions of physiotherapy with Garman and Keane for a weak wrist after a sprain. They were both friendly, informative, and gave me lots of opportunities to ask questions. The exercises they gave me have helped me return to old activities, yay! The receptionist was also very friendly and always made me feel welcomed, she also was super patient and helpful while we figured out how to get my insurance coverage 🙏 Thank you to the whole staff for a consistently positive experience, I would definitely recommend Kensington Square for your Physiotherapy needs! Less
Great place to go for physiotherapy. I worked with Adrian and he helped me fix my back pain.
I've had tense shoulders and neck for a while due to years of working at a desk job. Recently it became unbearable and uncomfortable to sit or lay down. Ernest was very helpful in relieving the tension in these areas with needling and giving me daily stretches and routines and now I feel much better. I would recommend him to anyone looking to relieve any tension or pain from sitting too much at a... More
I've had tense shoulders and neck for a while due to years of working at a desk job. Recently it became unbearable and uncomfortable to sit or lay down. Ernest was very helpful in relieving the tension in these areas with needling and giving me daily stretches and routines and now I feel much better. I would recommend him to anyone looking to relieve any tension or pain from sitting too much at a desk. Less
Ernest is great and very patient with explaining how I can improve my physical mobility and strengthen key areas where there's wear and tear. He is an avid cyclist and runner, so he understands common injuries these do to athletes. I'd recommend him to anyone.
Ernest Chao worked wonders for me. He is honest, professions and truly cares about his clients. I highly recommend him if your looking for a physio therapist.
Had a wonderful bike fit session with Ernest Chao. A great guy who is professional in the field and very enthusiastic into the work. The bike fit from him has helped me to resolve many discomforts on the bike and it was a great experience.
I ‘m a caregiver, I got back injury at November 14 ,2021. Doctor suggested me to found physiotherapy . The Kensington square physiotherapy clinic is clean place, Adrian Cheng who is professional and easy going physiotherapist, he helped me to fix my back injury, taught me a lot of exercises and massage for me that really helpful!
I had my lower back pain that made me hard to walk smoothly. Jeremy was my practitioner and his eagerness to "let's work together to cure this!" very friendly manner made me a whole recovery with useful tips from him. Thank you!
"I have been coming back to this clinic for month now and today is finally my last day! Every time i go there, I get exceptional customer service experience. As soon as I get in, I am welcomed by receptionist/s( so sorry I fogot their names 😔 ). All the ladies are very professional and try to accommodate all your requests. They are very patient and polite at the same time. I got treated by phys... More
"I have been coming back to this clinic for month now and today is finally my last day! Every time i go there, I get exceptional customer service experience. As soon as I get in, I am welcomed by receptionist/s( so sorry I fogot their names 😔 ). All the ladies are very professional and try to accommodate all your requests. They are very patient and polite at the same time. I got treated by physiotherapist Adrian , who listen to my problems and gave treatment accordingly. Adrian has been really kind and patient while giving all proper treatments. I am very glad that for my first physio ever, I got to be treated exceptional care by Adrian. He is very knowleageable and simply the best! I highly recommend Kensington Square Physiotherapy to anyone looking for care and treatments." Happy New Year!😊 Less
I was scheduled for a thorough assessment with Adrian. He shared great information, outlined the whole physio process, often asked if I had any questions and took time to explain things clearly. Over the course of a few sessions, Adrian showed me relevant stretches and exercises to help heal and strengthen the affected area. Very professional and personable!
I recently injured my hip . I was desperate to find a physiotherapist. I called many places and was so lucky to get an appointment with a therapist at Kensington square Physiotherapy. The Clinic very central in north Burnaby. I was set up to see Adrian -. I could barely walk on my first meeting with Adrian, after several treatments I am happy to say I am pain free. Adrian is very knowledgeable... More
I recently injured my hip . I was desperate to find a physiotherapist. I called many places and was so lucky to get an appointment with a therapist at Kensington square Physiotherapy. The Clinic very central in north Burnaby. I was set up to see Adrian -. I could barely walk on my first meeting with Adrian, after several treatments I am happy to say I am pain free. Adrian is very knowledgeable and professional in what he has studied and trained to do with finding what part of he body is not working as it should. He has taught me several exercises that will continually strengthen the injured area and preventing a future injury. He has also taught me that I have the power to heal !I so respect his skill to make one feel relaxed while performing his treatments. He is an amazing therapist and I am grateful to have had him care for me. Thank you Adrian. Nicole Pizzolon Less
Sherine takes the time to work with you. Excellent service.
My partner and I both go to this clinic for physiotherapy and it's been an absolute pleasure. The doctors here are professional and attentive. The exercise routines are easy to read and follow with images and videos to help once you're at home. I'm planning to start message therapy here too after my physiotherapist Dr. Kwok found a knot in my calf. I didnt even realise I had a knot and after 5 mi... More
My partner and I both go to this clinic for physiotherapy and it's been an absolute pleasure. The doctors here are professional and attentive. The exercise routines are easy to read and follow with images and videos to help once you're at home. I'm planning to start message therapy here too after my physiotherapist Dr. Kwok found a knot in my calf. I didnt even realise I had a knot and after 5 minutes of work my leg feels amazing. Couldn't recommend this office enough. Less
Great therapists! Garman and shireen both did a great job to help heal my elbow. They’re also open quite late, so it works well with your work schedule.
Best experience at this location. I've had massage and physio and nothing but the best. From reception to the best therapist for tailored treatments!
I had two appointments with Sherine for back-pain issue. She was really helpful and did a great job determining the problem causing my back-pain.
Chris is very professional and helpful. He knows what he is, I would highly recommend this place, amazing physio and friendly staff. Highly recommended.
After my physio appointment with Sharine, the pain above my hamstring was gone! she was very attentive and used hand manipulation to loosen the muscles which I appreciate. A lot of physiotherapists just use the machines and heating pads so it was great that she took the time and effort.
Garmin helped me with an ankle injury. He was helpful, caring and knowledgeable and I appreciated his help to get me back on my two feet and hiking again - I would highly recommend him
Sherine provided a thorough assessment and a detailed, effective exercise plan. My back pain is greatly improved, and I feel like I know what I need to do going forward. I have been very happy with my experience at Kensington Physio.
Very caring staff! The front desk included. Garman had been fantastic to work with.
I am so fortunate that I found this clinic due my unfortunate situation. Was in a car accident and need help to recover. Kelvin is tough and gentle at the same time. He is competent, knowledgeable, understanding, compassionate, funny, encouraging and will listen to but won’t put up with nonsense no matter how much a person tries. He has broad shoulders that I have cried on more than once and neve... More
I am so fortunate that I found this clinic due my unfortunate situation. Was in a car accident and need help to recover. Kelvin is tough and gentle at the same time. He is competent, knowledgeable, understanding, compassionate, funny, encouraging and will listen to but won’t put up with nonsense no matter how much a person tries. He has broad shoulders that I have cried on more than once and never have I felt that I was being let down or ignored. Quite the opposite - I find myself hearing my therapists encouragement and advice during my days when I stumble through. Because not only Kelvin is part of my recovery, John is my massage therapist - what can I say about John except how awesome he is both as a skilled masseuse and as a person. Always makes me feel comfortable and he is always cheerful - good therapy in itself. I look forward to working with Ethan whom I have yet to meet. When I am there I see how gentle, patient and thorough the rest of Kelvin's team are with their clients and it is a good thing. This is a super friendly and inviting environment to be fortunate to be in when you need help the most. I highly praise and recommend Kelvin and his people to everyone. The only other thing I can say is - thank you.. Less
As a long distance runner for over 15 years with a sedentary office job that has me stuck in a seated position for extended periods of time, I’ve been struggling with low back and hip issues for several years now. I discovered Ernest a couple years ago when I was desperate for some physio after pulling my back and couldn’t stand upright or sit without assistance. He takes the time to assess you a... More
As a long distance runner for over 15 years with a sedentary office job that has me stuck in a seated position for extended periods of time, I’ve been struggling with low back and hip issues for several years now. I discovered Ernest a couple years ago when I was desperate for some physio after pulling my back and couldn’t stand upright or sit without assistance. He takes the time to assess you and actively provides treatment instead of just hooking you up to a machine and leaving. If you are someone that responds well to IMS treatment, he’s extremely knowledgeable and experienced in this area. I’ve tried several therapists and he is by far the best I’ve come across for IMS. I’ve always noticed huge improvements in my mobility and pain levels after each treatment. I’ve continually been getting treated by him for maintenance work to minimize any flare ups with my back. I can’t recommend him enough!!!! Less
I went to Kensington square physiotherapy because I was having upper back problems. Everyone there was super professional and really nice. my physio therapists name was Sherine and they help me a lot and gave me exercises to do at home which helped with my back. Sherine explained what my problem was and explained how to fix it really well. Also the receptionists are really nice and everyone wear... More
I went to Kensington square physiotherapy because I was having upper back problems. Everyone there was super professional and really nice. my physio therapists name was Sherine and they help me a lot and gave me exercises to do at home which helped with my back. Sherine explained what my problem was and explained how to fix it really well. Also the receptionists are really nice and everyone wears masks and sanitizes their hands. I would recommend this physio place to anyone having problems. Less
I saw Kaili for a massage and she was amazing! She made me feel extremely comfortable throughout the treatment and I felt great afterwards as well. I would definitely recommend KSP to anyone who needed physiotherapy or massage therapy!
I've visited Kensington Square Physio for three separate issues over the past 3+ years and highly recommend them. Each physiotherapist is kind, efficient, and clear and the front desk is friendly, and super helpful. I'd recommend Kensington Square Physiotherapy to anyone.
I have been visiting Kensington Square Physiotherapy for almost 3 months now. My experience has been great so far. I can not stress enough on how much benefit I have received over the course of time. Kaili, my RMT is awesome - she is knowledgeable, patient, and empathetic. In fact, all the other staff members working here are great. Everyone is very friendly and professional. I would recommend t... More
I have been visiting Kensington Square Physiotherapy for almost 3 months now. My experience has been great so far. I can not stress enough on how much benefit I have received over the course of time. Kaili, my RMT is awesome - she is knowledgeable, patient, and empathetic. In fact, all the other staff members working here are great. Everyone is very friendly and professional. I would recommend this place to everyone who needs massage therapy or physiotherapy. Less
I had to go here due to a lower back injury at my work. My physiotherapist Sherine was amazing at walking me through the exercises I needed to do for my recovery, as well as giving me all the skills I needed to continue my recovery on my own! The staff are super friendly/accommodating and there is not a thing wrong with this place that I can think of. If you're in need of physiotherapy this is ab... More
I had to go here due to a lower back injury at my work. My physiotherapist Sherine was amazing at walking me through the exercises I needed to do for my recovery, as well as giving me all the skills I needed to continue my recovery on my own! The staff are super friendly/accommodating and there is not a thing wrong with this place that I can think of. If you're in need of physiotherapy this is absolutely the place to go! Less
Sherine was great to work with and helped me rehab a back strain. The exercises they gave me are perfect for engaging/stretching the muscles I don't typically use, since I work a desk job and spend most of my day sitting down.
At the beginning of March, I met a serious car accident. My car was completely destroyed! The innocent me suffered serious physical and mental injuries! Very lucky to find the Kensington Square Physiotherapy for physical therapy and rehabilitation exercise therapy. The beautiful staff at the counter are always smile , kinesiologist James and physiotherapist Kelvin are very patient丶kind and pr... More
At the beginning of March, I met a serious car accident. My car was completely destroyed! The innocent me suffered serious physical and mental injuries! Very lucky to find the Kensington Square Physiotherapy for physical therapy and rehabilitation exercise therapy. The beautiful staff at the counter are always smile , kinesiologist James and physiotherapist Kelvin are very patient丶kind and professional !I am really lucky to have them to treat me and give me confidence! After more than three months of rehabilitation treatment, great progress has been made! I believe that I will be able to recover my previous health soon! thanks to this team so much ! 2021/11/9 再次感恩! 在重大車禍中嚴重內傷!在住家附近有這一家復健診所,真是超級幸運! 我之前的rehabilitation exercise kinesiologist James 九月份回學校(研究所)繼續攻讀博士學位,Kinesiologist Katherine 接續他的任務,一樣親切丶鼓勵我丶為我量身設計我的復健運動!這八個多月來,Kelvin 仍一直是我的Physiotherapist !非常感謝這個優秀的團隊對我的耐心丶溫暖和專業的治療!我相信我一定可以恢復到車禍前的健康狀態的!謝謝你們, Kelvin 和 Katherine 和James! (Translated by Google) At the beginning of March, I met a serious car accident. My car was completely destroyed! The innocent me suffered serious physical and mental injuries! Very lucky to find the Kensington Square Physiotherapy for physical therapy and rehabilitation exercise therapy. The beautiful staff at the counter are always smile , kinesiologist James and physiotherapist Kelvin are very patient, kind and professional ! I am really lucky to have them to treat me and give me confidence! After more than three months of rehabilitation treatment, great progress has been made! I believe that I will be able to recover my previous health soon! thanks to this team so much ! 2021/11/9 Thanks again! Serious Internal Injury In Major Car Accident! I'm super lucky to have this rehab clinic near my home! My previous rehabilitation exercise kinesiologist James went back to school (graduate) to continue his Ph.D. study in September. Kinesiologist Katherine took over his task and was just as kind, encouraging, and designing my rehabilitation exercises for me! Kelvin has been my Physiotherapist for over eight months! Thank you so much for the patient, warm and professional treatment of this wonderful team! I believe I will be able to return to my pre-accident state of health! Thank you, Kelvin and Katherine and James! Less
Even though I only had a small injury, my physiotherapist Garman had checked it thoroughly. He is friendly and professional. I found the exercises he assigned for me helpful.
I would definitely recommend! My treatment was for a torn meniscus and Garman Lo took the time to explain to me all the encrypted medical terms from the results of my MRI scan. Garman is very attentive when I perform the exercises to ensure that I am using proper form. He introduces new exercises at a good pace based upon my progress. During my initial assessment, I was barely able to bend my l... More
I would definitely recommend! My treatment was for a torn meniscus and Garman Lo took the time to explain to me all the encrypted medical terms from the results of my MRI scan. Garman is very attentive when I perform the exercises to ensure that I am using proper form. He introduces new exercises at a good pace based upon my progress. During my initial assessment, I was barely able to bend my left knee. Now, I am able to complete a full squat and will soon be able to continue running again. Thanks again for all your help, Garman! Less
The receptionists were friendly and helpful. The physiotherapist Kelvin was very professional and experienced. He helped me recover quickly from my back injury, and I was able to resume my activities much quicker than I anticipated.
Very friendly and detail oriented professionals in physiotherapy, excellent customer service and great follow up, it is the place where you feel comfortable and you are happy with the progress and the overall result.
A wonderful physiotherapy/massage therapy clinic located in North Burnaby. Highly Recommend.
The office has always been professional, friendly and accommodating! I had an excellent experience with physiotherapist Garmin, who helped me heal from a work place injury. I would recommend him hands down to any one that is looking for someone new. I will continue to visit Garmin to upkeep my progress and strength. I felt very supported and comfortable here.
Sherine is very kind and gave all the attention that my kid needed to do the exercises. We are very happy with the results!!
I would highly recommend this place!! The staff here are professional ,knowledgeable, and caring. I got into a MVA last year, thankfully the clinic is just beside my work place, so I thought I would try it out. I've had treatments from Garman (physio), Simo and James (active rehab), all very nice whom I would recommend to anyone. I'm having good progress with my recovery over these few months. Th... More
I would highly recommend this place!! The staff here are professional ,knowledgeable, and caring. I got into a MVA last year, thankfully the clinic is just beside my work place, so I thought I would try it out. I've had treatments from Garman (physio), Simo and James (active rehab), all very nice whom I would recommend to anyone. I'm having good progress with my recovery over these few months. Thank you guys for everything you do! Less
The most welcoming physiotherapy clinic I have ever been to. Everyone here is so extremely talented and educated on the different disciplines they offer at KSP. If you need physiotherapy, look no further....Kensington Square Physio is the place to go!
Kelvin is always very professional and knows what to do to help me recover. Always trustworthy!
I have had a great experience at Kensington Square so far. All of the staff are friendly, knowledgeable, and helpful. I am starting to feel better due to the excellent care I have received from, Sherine, James, Simo, and John. Thank you for your time and care. I would highly recommend this clinic to anyone who is in need of rehabilitative help.
I have seen Ernest multiple times for my bike fit (two different road bikes, and more to come) and if Google allowed me to give the man 6/5 stars for his attention, professionalism, care and patience I would in a heartbeat! If you need a bike fit then do your body and your bike a huge favour and visit Ernest. He's been an avid road cyclist for years, and who built his own bike and does his own ma... More
I have seen Ernest multiple times for my bike fit (two different road bikes, and more to come) and if Google allowed me to give the man 6/5 stars for his attention, professionalism, care and patience I would in a heartbeat! If you need a bike fit then do your body and your bike a huge favour and visit Ernest. He's been an avid road cyclist for years, and who built his own bike and does his own maintenance on it, so you know you are getting someone who actually knows the sport. He's always taken the time to answer all of my dumb questions (without making me feel dumb for asking them) and I've learned so much about the sport from seeing him. If you've never gotten a bike fit before then I urge you to do it because it will go miles (pun intended) in improving your performance and comfort. Ernest is a pro's pro and you better book a session with him before bike season really takes off (unless you like slow and painful bike rides......) Less
Great place to go for Physiotherapy! Very good service and friendly people.
Highly Recommended! I have been into MVA with my daughter. I was referred by a friend. This clinic is amazing, and my Physiotherapist is Chris Wong and Garman Lo for my daughter; both are knowledgeable and professional. The staff are amazingly friendly. Very grateful to have a place where you can trust your health. Path to recover.y Thank you all.
I have been into multiple MVA, which is a miserable and frustrating experience; before I start coming to this clinic, I was with a different physio clinic that did not work well with me. I am grateful that I got referred to this clinic. I would highly recommend Chris Wang, my physiotherapist; he is very professional, detailed and will explain why you need this type of exercise and presented to y... More
I have been into multiple MVA, which is a miserable and frustrating experience; before I start coming to this clinic, I was with a different physio clinic that did not work well with me. I am grateful that I got referred to this clinic. I would highly recommend Chris Wang, my physiotherapist; he is very professional, detailed and will explain why you need this type of exercise and presented to you the kind of treatment you are having and its benefit. Also, he will patiently listen to your pain. I am still on my path to recovery, but I am confident that with their help, I will be able to get through. Not to mention the staff are amicable and professional. The clinic has a VestibularRehabilitation; Kelvin Yeung is one of the specialists that is treating me—highly recommended. Less
Would highly recommend this place and the people working there. Always greeted in a friendly and professional manner. Unfortunately, I was in a couple of motor vehicle accidents and am suffering from back pain since. With Kelvin as my physiotherapist I am able to see great progress in my recovery. He is highly educated and straight forward. There is no beating around the bush, he will tell you wh... More
Would highly recommend this place and the people working there. Always greeted in a friendly and professional manner. Unfortunately, I was in a couple of motor vehicle accidents and am suffering from back pain since. With Kelvin as my physiotherapist I am able to see great progress in my recovery. He is highly educated and straight forward. There is no beating around the bush, he will tell you what you have to do and why you need to do it. It is exactly what I am looking for especially when it comes to my health and recovery. I would highly recommend seeing him if you are in need of a physiotherapist. Everyone I recommended to him had nothing but good things to say about their visit. Less
I have been seeing Ernest for several injuries and he has helped every time. He really takes the time to sit down and listen to my complaints and then assesses the injuries in order to treat me. What I really like is that he uses visual aids and props to patiently explain how the affected area is supposed to function and then explains what he thinks needs to be addressed.
Great place, and excellent team! I started coming to this clinic after a back injury. I worked with Wyatt (physio) and simo (kin) for ~ 5 months. When I first came in I could barely twist my back as it caused me lots of pain. I initially worked with Wyatt on stretching and loosening those muscles and after that helped a bit, I started exercising with simo. Over the course of the treatment I becom... More
Great place, and excellent team! I started coming to this clinic after a back injury. I worked with Wyatt (physio) and simo (kin) for ~ 5 months. When I first came in I could barely twist my back as it caused me lots of pain. I initially worked with Wyatt on stretching and loosening those muscles and after that helped a bit, I started exercising with simo. Over the course of the treatment I become stronger and the pain subsided substantially. I began to trust my body more and it’s capabilities and thanks to the team I would say my back is much stronger than before treatment. Towards the end of the treatment plan, James took over as my kin. As a new team member he adjusted really quickly and also showed me new great exercises to add to my treatment! Less
My daughter who is 8 years used to be reluctant to do stretches but ever since meeting Sherine she has started enjoying it. Within couple of months I could see improvement in her walking and flexibility. Sherine is pleasure to work with as she makes it all even the tough stretches fun and enjoyable Overall staff at Kensington Physiotherapy is really helpful and supportive
Ernest's diagnoses are accurate. His treatment is effective. His advices are useful. He is patient and listens to feedbacks. Ernest is my top choice when I need physiotherapy.
I was recommended to Kensington Square and can't say enough good things about the Reception Staff and Ernest Chao my Physiotherapist! The Ladies who handle bookings are friendly and professional and Ernest "knows his stuff" and has been very helpful and informative in my healing from shoulder pain and Knee Replacement rehab! It's very difficult to "find" a suitable place and Kensington is a 'gem... More
I was recommended to Kensington Square and can't say enough good things about the Reception Staff and Ernest Chao my Physiotherapist! The Ladies who handle bookings are friendly and professional and Ernest "knows his stuff" and has been very helpful and informative in my healing from shoulder pain and Knee Replacement rehab! It's very difficult to "find" a suitable place and Kensington is a 'gem'! Less