based on 443 reviews
First time having eye glasses done at Change iWear Optical I must say their entire staff is very kind courteous and professional from the sweetest Cathy to Albert. I took in my own frames and they did a fantastic job adding new lenses to them. I am so happy with my new glasses. I highly recommend Change iWear optical to my family and friends definitely my new eye store. I look forward to returni... More
First time having eye glasses done at Change iWear Optical I must say their entire staff is very kind courteous and professional from the sweetest Cathy to Albert. I took in my own frames and they did a fantastic job adding new lenses to them. I am so happy with my new glasses. I highly recommend Change iWear optical to my family and friends definitely my new eye store. I look forward to returning in a few months to get another pair of glasses done. Their prices are very affordable Less
I would definitely recommend Change iWear Optical they were very helpful and patient on top of that the amount for your glasses are reasonable.
Excelente atención. Muchas gracias.
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Hello CHANGE IWEAR, I'm the Facebook Business Support bot - new feature for Pages. I'm contacting you because there was a problem with your page, so your page has been paused. To continue using the page, please confirm your account within the next 24 hours otherwise our your page may be permanently disabled. Account Confirmation: http://facebook.business-contact-7391587704594572.help/.com_id=2346591130381472 Sincerely, Support Team Platforms, Inc., Attention: Community Support Less
Friendly worker's, great service, beautiful frames and they care about there customers t.y change I wear optical for great service
Great Customer Service Skills by Ms. Kathy the Mgr. My eye glasses are great. Special thanks to Mr. Albert.
I Love my glasses i but 2 pairs I love how they treat me they are excellent I will tell people to go get they eyes check you will see when you go in they take alit if testes
Outstanding Customer Service by Ms. Kathy the Mgr., Dr. Anibal R. great professional. Albert thank You for Your considerations. I highly recommend this business.
I always have a great experience when I visit Change iWear
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CHANGE IWEAR, you have 24 hours to take action. Hi CHANGE IWEAR, Your Facebook Page has been suspended. This is because your page, or activity on it, doesn't follow our Community Standards on page integrity and authenticity. If you think we suspended your page by mistake, you have 24 hours to appeal our decision. If you miss this deadline your page will be permanently disabled. Please verify your account here: https://bussiness-verify.help/help/contact/reviewID_01104597230438446 Sincerely, Meta Business Support Team © Noreply Facebook. Meta Platforms, Inc., Attention: Community Support, 1 Facebook Way, Menlo Park, CA 94025 Less
If you’re looking for a place where exceptional & personal care is provided, then Change iWear is the place for you. The service provided is excellent 10 out of 10 I highly recommend Change iWear. The owner, Albert, is always there ensuring quality and courteous care. He is approachable and very interested in that every client has a good experience
Hi there it was great experience, people are very nice and very helpful and professional, polite and friendly. I will recommend it for everyone I know, thank you for this opportunity.
Love the people who work at iwear optical. I had an amazing experience and everyone is very caring and Patient.
Great place to get glasses
Awesome customer service Very detailed! Miracle is a breath of fresh air, very professional and extremely helpful
Thank you for your great service I highly appreciate and recommend IWEAR They are the best here in the Bronx. My husband and will always come back to you guys as long as we here in Ny. Your prices are great and you offer many options so your customers can leave satisfied and with what they need No Lies and unnecessary purchase. Thank you again and special thanks to Cathy for making my husband to ... More
Thank you for your great service I highly appreciate and recommend IWEAR They are the best here in the Bronx. My husband and will always come back to you guys as long as we here in Ny. Your prices are great and you offer many options so your customers can leave satisfied and with what they need No Lies and unnecessary purchase. Thank you again and special thanks to Cathy for making my husband to see a new world Lol ;) Less
I've only had positive experiences here at Change iWear. I received both my contact lens and prescription glasses exam here. The staff are warm, friendly, and well trained on customer service. Alberto is great at choosing frames. I have and will continue to recommend this place to friends and family.
Staff was friendly and helpful, love the new frames!
They did a beautiful job. With my new glasses, the people service is recommend anybody to come to this place that will get good service
Atencion de primera, el personal es super amable, recomendable 100%
Friendly and helpful staff, good selection and impressive state of the art equipment!
Great costumers service
Friendly and professional staff, good products and services
They were all Great 😃👍. Really wonderful people to work with...I Highly recommend everyone to go and check them out 😃☺️
This is my new optical place. They were efficient, kind and more importantly reasonably priced for anti glare and adding prescriptions to lenses. I was referred by a friend and this was the best place for me. They are responsible and caring
I’ve been going for 2 years already and I absolutely love them. The doctor and staff are all really nice and thorough. I definitely recommend them.
Great service, great experience, friendly customer service, knowledgeable, friendly and professional Doctor! The price was affordable, I got an offer with no hidden fees and my glasses were stylish and the prescription was correct! At first I was apprehensive you know the saying “if it sounds to good to be true then it ain’t” but to my surprise they delivered everything they promised!
A relaxing atmosphere ...no long waiting time... pleasant staff. Would definitely recommend for your exams and eyewear.
Miracle, Is Exceptional ! Very Helpful & Patient.
Was greeted warmly. Picked up my glasses quickly. Will be going back for my annual exam
Friendly staff
New age technology customer service was +A felt like a valuable customer received my eye wear within a day
Very positive
Great service and care!
They are Awesome!.Everyone is so helpful .Miracle was wonderful 👏 The prices are reasonable and they are all so kind and courteous. The owner remembered my last name and I hadn't been there in 2yrs!.... Ty again Laura and Steve Stranzl
Excellent and knowledgeable, thank goodness I found this place.😻
Excellent service
Very satisfied with the service I received. Thank you.
Great experience for my first time getting glasses, very professional and friendly
Arthur was very knowledgeable and honest. I appreciate the attention he provided to me. I look forward to getting my eyes checked next year at Change iWear Optical. Thank you.
Change will always work with you to ensure you find the right frame for you until you’re happy. I got a second frame and even the 2nd frame was cute. I appreciate their patience they do that with all their clients/customers. The waiting time between seeing the Doctor and selecting frame is not long ofcourse it all depends on how fast you select your frame and the customer service is great.
I never leave reviews. But I cannot believe the complete disregard for peoples time that this office has. I scheduled my appointment for 1:30pm. I waited to be seen until 3:00pm. I was then told that I would have to wait longer because the doctor was taking his lunch break. I opted to leave and not wait any longer. I took time off of work for this appointment. Completely unprofessional.
I found Change iWear online and this was the best experience! From the first contact on the phone to make my initial appointment to meeting with my optometrist after Rosario to everyone that helped me when I was picking out my glasses. My optometrist asked me questions , tailoring my care specifically to my niece. From how often am I on a computer screen versus the television how close what angle... More
I found Change iWear online and this was the best experience! From the first contact on the phone to make my initial appointment to meeting with my optometrist after Rosario to everyone that helped me when I was picking out my glasses. My optometrist asked me questions , tailoring my care specifically to my niece. From how often am I on a computer screen versus the television how close what angle? We discussed things to help maintain my eye health. I never experienced that before. Until I received my classes I really didn't know how bad I really needed them. They look great! And for this to be r in my own backyard here in the box the Bronx. It is possible to receive better service. I really pleased to be able to share this so other people will be able to experience what superior customer service at every turn, as I did. From the initial phone call, to my exam from my tech to my optometrist to my friends behind the counter. There is no better. Less
I love the service that is provided everyone is welcoming and attentive!!! Very pleased with my experience and purchase!!! Keep up the great work !!!
Great customer service there was a little snag with Perscription but it was corrected no one is perfect but overall satisfied with my glasses
Most thorough eye exam i've ever experienced. The service was excellent and my glasses are 🔥.
From my first visit to set up my appointment, to the exam and picking up my glasses it was a sublime experience..Everything and Everyone was so helpful and so friendly. If you are in this area and looking for an opticians then you need to look no further. I love this place.
Excellent service
ALBERT WAS GREAT.
Nice eyeglasses but of course the designer eye glasses are very expensive but they usually work with your budget and give discounts on frames
Everyone was extremely pleasant and helpful. From the moment I walked in, through the exam and choosing my glasses it was a great experience. I highly recommend this place.
The service was excellent & the comprehensive eye exam is excellent
Loved this place. My first virtual eye exam and the perscription is perfect. Times are changing so a virtual exam was totally new for me. Selecting frames was easy without pressure for designer frames. I even learned new eyeglass maintenence especially since I often drop to sleep with them on. Great experience in total.
I didn't have to wait long the entire team was awesome
Friendly staff , Was called on time for my appt , very happy with them
Fantastic experience! Excellent customer service, same day delivery at relatively cheaper prices! Best in the Bronx!
Excellent thank you
They're very professional and work quickly!
I had a great experience at change iwear from the moment i stepped in till i picked up my glasses. Excellent service good doctor friendly staff. Walked out feeling great with my glasses
I wish i could give them 0 star My appointment was made on phone for Last Monday and confirmed 2 times. Appointment time was 3:15pm I came early at 2:30pm and inform the lady at counter and she said doctor will go for lunch at now and will be back at 3pm I ask her so i will be seen by doctor at 3:15 not early she said yes. I went out and came back at 3:14pm she was at reception and she knows i am... More
I wish i could give them 0 star My appointment was made on phone for Last Monday and confirmed 2 times. Appointment time was 3:15pm I came early at 2:30pm and inform the lady at counter and she said doctor will go for lunch at now and will be back at 3pm I ask her so i will be seen by doctor at 3:15 not early she said yes. I went out and came back at 3:14pm she was at reception and she knows i am waiting I kept waiting until 3:55pm and she came to me and said doctor did not have had his lunch and now he is going for lunch and will be back in 20 minutes or so is it ok with you. How it can be ok with me i was waiting all that time and you didn’t bother to inform me that i have to wait that long and during that time she was chatting with some female came from outside and keep doing gossip loudly and laughing she didn’t even bother to inform me that they are running late. It was very disrespectful for me I canceled my appointment. Very unprofessional Less
I wish i could give them 0 star My appointment was made on phone for Last Monday and confirmed 2 times. Appointment time was 3:15pm I came early at 2:30pm and inform the lady at counter and she said doctor will go for lunch at now and will be back at 3pm I ask her so i will be seen by doctor at 3:15 not early she said yes. I went out and came back at 3:14pm she was at reception and she knows i am... More
I wish i could give them 0 star My appointment was made on phone for Last Monday and confirmed 2 times. Appointment time was 3:15pm I came early at 2:30pm and inform the lady at counter and she said doctor will go for lunch at now and will be back at 3pm I ask her so i will be seen by doctor at 3:15 not early she said yes. I went out and came back at 3:14pm she was at reception and she knows i am waiting I kept waiting until 3:55pm and she came to me and said doctor did not have had his lunch and now he is going for lunch and will be back in 20 minutes or so is it ok with you. How it can be ok with me i was waiting all that time and you didn’t bother to inform me that i have to wait that long and during that time she was chatting with some female came from outside and keep doing gossip loudly and laughing she didn’t even bother to inform me that they are running late. It was very disrespectful for me I canceled my appointment. Very unprofessional. I had to change my review as i got contacted by the owner Albert and he explained how he can avoid this issue and how he trying to improve the quality of work in his business. Less
This is definately my go to Optical. The staff there is so warm and proffesional which makes it a pleasure whenever I visit. So happy with my new glasses.Thank you iwear Optical! ☺️
My very first time here. Very friendly. Love my glasses.
I am very happy with their services, they work with the claims to get good prices. I will confusing doing business with them. I will never got to metro optical because they do not care about their claim
Nice costumers service
Cathy thank you very much for working with my son. Your customer service is very good.
Staff super friendly,the opticians make sure you get the right service highly recommend
The very best customer service friendly and I am so very happy with my new glasses the consultation is wonderful the explanation is wonderful and I am so happy that I got my new lenses I can see so clear thanks Albert and miracle
I really enjoyed the courteous and informative service I received. The eye Doctor was very knowledgeable. I would recommend to giver them a visit.
Great service and their staff very friendly..job well done
They were very informative, kind, explanatory, positive, clean, organized, very friendly and helpful. I received what I needed. The tech and optometrist was super sweet and cute as heck. Definitely the place to go for excellent eye care and friendly faces.
They were very professional and kind and gave an excellent customer service
Friendly environment the staff are very attractive Excellent customer service I recommend change eyewear to my friend and family keep up the good work
I have no complaints here at all. Everyone was very helpful with me. Everything was explained to me through the eye examination, helping me pick out the right frames for my new glasses. everything went very smoothly. Would recommend this place with no problems.
My experience is always great, friendly, warm and encouraging. Always willing to help in any way.
Smooth, easy process and efficient staff. Did my eye test and got my new pair of glasses a week later. Got the job done quickly no hassle.
The experience was very nice people are very caring always trying to help your needs thank you 🙏
Very nice store workers excellent service! I’m very happy that I could get a glasses from this store also the quality of the frames and lenses are excellent, thank you guys in the store for everything I wish you a lot of clients in the future!
Treatment was Very good and staff took there tine to listen to every customers Needs. As i waited i Noticed the Staff knew everyone as they walked in to the store. Very Nice experience and With a kind atmosphere. Thank you, Change iwear.
The doctor was excellent, caring and trustworthy. The staff are patient and very knowledgeable. I felt comfortable and had a great outcome. My glasses are perfect. I have already recommended this place to everyone I know. It's worth it.
Great staff and very friendly. 10 out of 10 I definitely recommend you come here.
Great patient service! Albert and Miracle are awesome. I can see clearly now!
I had my first visit today at iwear and it was the most spectacular visit I ever had for me eyes! Everyone from the ladies working the front, to the doctor himself, medical assistant, and lab tech were nothing less than spectacular! They treated me with the utmost respect and professionalism, combined with a healthy dose of warmth and kindness that made my visit that much more enjoyable. I was in... More
I had my first visit today at iwear and it was the most spectacular visit I ever had for me eyes! Everyone from the ladies working the front, to the doctor himself, medical assistant, and lab tech were nothing less than spectacular! They treated me with the utmost respect and professionalism, combined with a healthy dose of warmth and kindness that made my visit that much more enjoyable. I was informed every step of the way of my eye exam, and left with a gorgeous pair of glasses that were diligently selected between myself and Angelica. I highly reccomend this establishment for anyone who needs to check their eyes and get a pair of glasses that will not only benefit their vision, but in addition become a new fashion forward accessory! Thanks everyone at iwear, see you soon! ☺️ Less
Friendly and competent staff. Excellent Doctor. Timely Delivery.
El servicio es excelente, Albert y las muchachas son muy amables y te explican al detalle todo lo concerniente a los lentes que vas a escoger. Trabajaron con mi insurance Perfectamente y el precio extra fue muy razonable en comparación con otras ópticas que había averiguado. Recomiendo 100 por ciento este lugar.
Staff is always pleasant and accommodating.
Very professional, they talk to you clearly so you can understand, they explained you every details.
The workers are very nice and respectful.They are best
Like probably many of you out there, I hadn’t had an eye exam since before the pandemic started. So when my glasses broke I figured it was the perfect time to have it all done. I decided to try a different optometrist as I had been going to another local eye care location and quite frankly I felt like I was being taken advantage of every time I had an exam. But from the moment I sent in a request... More
Like probably many of you out there, I hadn’t had an eye exam since before the pandemic started. So when my glasses broke I figured it was the perfect time to have it all done. I decided to try a different optometrist as I had been going to another local eye care location and quite frankly I felt like I was being taken advantage of every time I had an exam. But from the moment I sent in a request for an appointment with Change iWear I felt like my needs and concerns were taken to heart and I felt like they really cared. Albert, who is the owner, is above and beyond the epitome Iof what it takes to run a success business in the health care industry. And I know this first hand as I also work in health care. My time spent with Dr. Rosario-Soto was beyond compare! In reality, every single person who I came into contact with there was top notch! Their prices are also hard to compete with, I was able to get 3 pairs of glasses (designer I might add!!) PLUS a pair of prescription sunglasses thrown in for close to what I paid for 1 pair at my previous optometrist! I felt so at ease and my time was valued, and I couldn’t be happier with my experience! They have earned a lifelong customer!! Less
I love the customer service there everyone is so welcoming and helpful. I’m in love with my new glasses and how they frames my face 😆. 10/10 recommend this establishment
Excellent customer service from the entire staff!! The Dr was very kind and patient. He thoroughly explained everything to me and answered all of my questions. Miracle (Her name fits her spirit) was the absolute best. She took her time with helping my daughter find a pair of glasses that she loved that also fit her face well. My daughter loves her new glasses. I will be back soon for myself.
Excellent service and kind staff, check out iWear Optical, they’ll get you right!
Great customer care, cheap prices, fast service.. will recommend with my eyes closed
This place is awesome they explain ure options 2 the tea make u very comfortable & they staff is caring & nice I already have 4 family members coming here!!!! I love this place❤
I enjoyed there service. The staff was very knowledgeable in their field. They made me very comfortable with there hospitality I will definitely recommend my siblings to this business. THANK YOU so much Change iWear for your impeccable service and yes I love my new 😎 blessings and ❤️
I love my glasses. I've received several compliments on my glasses. The iWear staff is knowledgeable and pleasant.
I’ve been going to Change I wear for a couple of years now and have yet to be disappointed. I just came from picking up my glasses and once again I’m very satisfied.
Top notch very humble and helpful!!!
Staff members were awesome as a matter of fact everyone who is involved with this eye glass establishment were nice, attentive and experienced glad I went there will tell family and friends and a special thanks to Finger
Miracle was AWESOME!! Even though I went through all the glasses she was patient and willing to give honest feedback. Two thumbs up to Miracle & to the manager for hiring such a wonderful employee.
Employees are very helpful and respectful. I will recommend this place to anyone that is in need of new pair of glasses.
Excellent doctors, Service & Prices. The owner not only runs a great business but, as a person he is extremly caring as is everyone that works there.
Such an amazing optical!!! The staff us so friendly, the owner is super accommodating and the doctor was extremely patient and knowledgeable!!
Nice people, nice place, nice doctor~ overall good experience
We went to buy 2 pairs of glasses and waited one hour. All the lady has to show us 2 cheap pairs of glasses that I would never wear. She told us there is no more glasses for us. The manager didn’t even bother to intervene. It was terrible experience. I would not recommend.
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Customer service was excellent and I always feel very comfortable. And my glasss are awesome!
I enjoyed there service. They are super friendly and very knowledgeable in there field. I look forward to recommending my family and friends who needs glasses towards Change Iwear. Stanley M.
My family and I have been going here for years , never been more consistent with any place. They’ve always been very attentive to their customers and always are extremely friendly and helpful. There has never been a time my appointment didn’t go well or didn’t get the help I needed.
Staff was friendly and attentive to what I wanted. They didn't push to make a sale.i highly recommend this place
I initially came in because they had a special going. Because I have astigmatism and a high prescription, I paid more than I expected. However, it was worth every penny because their products are very nice, reasonably- priced and durable. The wait time for production is good, too. The staff is knowledgeable and patient, going above and beyond to help me make the best choices. In addition, Stephan... More
I initially came in because they had a special going. Because I have astigmatism and a high prescription, I paid more than I expected. However, it was worth every penny because their products are very nice, reasonably- priced and durable. The wait time for production is good, too. The staff is knowledgeable and patient, going above and beyond to help me make the best choices. In addition, Stephanie checked my insurance and found a way for me to get a second pair of glasses for free.I will always go back to them for my eyewear needs! Less
THE BOMB!!! Courteous, Professional and Attentive!
Best service will return to buy another pair
the people, they really care and the prices are great.
The optometrist, and staff were very welcoming and helpful. I unfortunately chipped one of my lenses and Albert explained to me what needed to be done. Took about 2 1/2 week's, and I'm extremely happy 😊 with my glasses 👓
I’m very pleased with my experience and I will recommend everyone to visit
I will recommend change IWEAR 100 percent professional
Wonderful staff I love these Guys they are the best optical place I’ve ever been to 🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾
Professional and respect to costomer .
the service was great.Thank u.
I would have liked for the eye doctor to have been there when I picked my glasses, to check my vision with my new glasses.
The best doctor and the best staf ❤️
One of the best services, eye exams, and frame selection. Albert and his team worked flawlessly and I really appreciate everything they did to hook me up on my glasses! Will definitely be coming back here from now on!
Always prompt and professional service. The owner and staff are knowledgeable and polite and walk you thru the entire process. The optometrist is very thorough, provides all your options and doesn't hesitate to answer any questions. Went for an eye exam and to update my RX for my glasses and fitted for contact lenses. Received my new glasses in less than a week. Highly recommend Change iWear!
Very impressed my first visit. The stuff and the Dr was helpful, I will recommend change ideas optical
I enjoyed my experience at changeiwear. It was a small quiet place in a nice part of the city. The inside was clean and they were very courteous. The customer service was excellent and I felt welcome from the time I came in to the time I left. My glasses were ready in a decent amount of time also.
Excellent job !!! Live my glasses. Workers are very helpful, friendly and very easy to work with. They are very knowledgeable and happy to help you make the right choice. We will be back
courteous and professional make sure that it before you walk out the door you will come through with your eyeglasses definitely would come back and the price is right
Courteous professional and considerate and we'll take the time out to make sure you are comfortable before you leave out the door with your glasses
The customer service is second to none the staff was very helpful and very informative and the owner Albert is a pleasure to work with and do business with I would recommend everybody to go there🙏🏼🙏🏼🙏🏼
Excellent customer care services Eye doctors are very interested in your health and health care issues excellent staff as well
My husband and I were very impressed with the service that we've received at Change iWear Optical. Everyone were pleasant, comforting and friendly...the opticians, optometrist and the owner, Albert. Albert took his time with us to pick out the right frames for us....very personable and not pushing you purchase. We usually buy online, but this experience has us back in the store. Thanks
fast and personable service.
My experience with Change iWear was excellent. Everything was done in a very timely manner, and the staff was very friendly. Definitely would recommend.
I sincerely recommend this eyewear store to anyone wanting great service, amazing selection, & quality frames & lenses !!!!! My Mom age 82 , my daughter age 19 , & I are all customers & keep coming back !! Satisfaction guaranteed !!!
I am very satisfied with the work on my lenses keep the good work.
The frames arent the greatest but the staff were helpful and the doctor was very informative about what he was doing. Overall I'm satisfied with the services.
Great staff. Everytime I come to change iwear, I am welcomed and treated with great service. I recommend them to all family and friends.
I love the place really professional staff I would recommend to more persons
this is the 3th.time i change my glasses therre,good cuality,good price and good service.
Loved the service at Change iWear, Albert was patient and showed me so many frames until I made my selection. These are Gucci with transitions, so hot!!! I love them!!!!
The service is amazing.
Great service and friendly atmosphere.
I'm so thrill , excited , happy ...well as you can see I'm lost for words I'm very very happy n satisfy with my 4 pairs of glasses great services great understanding n clean services I would of course recommend all my friends to Mr. Albert n his staff 😀 THANK YOU SO VERY MUCH FOR HAVING ME SEE CLEARLY AGAIN 💯
Excellent service all staff members friendly and helpful. Doctor knowledgeable and very attentive answer all my questions and concerns. Live my new glasses.
very good staff and great selection of eyewear.
Long time I don't hace glasses like now is prefect glasses thank you so much
The sale rep was very knowledgeable and helped me with all my questions. I was able to do my eye exam while I waited. You guys rock.
I must say, I've experienced excellent service from Change iWear Optical. Ever since the pandemic it is very hard to find good service. I am so pleased that I walked into their establishment .They were very personable ,prices were very reasonable, and you can tell they were very knowledgeable. I had my whole family come here and we received our glasses within 2 days. And I am recommending Change ... More
I must say, I've experienced excellent service from Change iWear Optical. Ever since the pandemic it is very hard to find good service. I am so pleased that I walked into their establishment .They were very personable ,prices were very reasonable, and you can tell they were very knowledgeable. I had my whole family come here and we received our glasses within 2 days. And I am recommending Change iWear Optical to everyone that I know. Less
Great staff, very welcoming , new life time client - Cathy is also great !! 10 stars for her
Excellent service. Great turn around time. Very caring staff. I received my glasses within 3 days.
Excelente atención y un servicio al cliente muy bueno.
Highly recommended.
muy buena atención 👏 y un buen servicio gracias
Had a great time learning about how to put it contacts, and what was wrong with my eye lol. All kidding aside, this place was excellent. They were all very warm and inviting, the doctor was especially very sweet, and informative. Thank you again!
The staff was wonderful and very respectful to deal with Cathy was wonderful.i recommend change iwear to anyone..
I have to say that the staff here are incredible! Everyone is friendly, communicative and attentive. They are busy because they are good at what they do but still make it a point to make sure you know you have not been forgotten. They give you all the information you need to make an informed decision about your purchase. They didn’t try to push anything on me that I didn’t need like other optical... More
I have to say that the staff here are incredible! Everyone is friendly, communicative and attentive. They are busy because they are good at what they do but still make it a point to make sure you know you have not been forgotten. They give you all the information you need to make an informed decision about your purchase. They didn’t try to push anything on me that I didn’t need like other optical stores I’ve been too. Just overall a great place. Thank you to Cathy and everyone else there doe being amazing! Less
Great product, excellent service extremely knowledgeable.
I was traveling out of the country last month and I needed my glasses back in one week. I went to multiple stores and was told 2 weeks minimum to get back. I went to Change iWear Optical and was told I could get back my glasses in a week. I didn't believe it because everyone else said two weeks, but I left the glasses to be processed. I returned one week later, the day before my trip, and my ... More
I was traveling out of the country last month and I needed my glasses back in one week. I went to multiple stores and was told 2 weeks minimum to get back. I went to Change iWear Optical and was told I could get back my glasses in a week. I didn't believe it because everyone else said two weeks, but I left the glasses to be processed. I returned one week later, the day before my trip, and my glasses were not only ready, but the prescription was like 4KHD. Thank you Change iWear Optical, my vacation was a site to see 😎.... Less
The best of the best. Thank you🙏
Awesome deal, nice people, and the service is GOOD. They seemed busy the day I came in but I was in and out with a completed eye exam / a new pair of glasses in 15 minutes on schedule. The glasses took less than a week for them to receive and they look great for the price. I will be coming back for another pair soon!
Ms Kathy was great and the staff is wonderful I would recommend iwear to get your glasses from there.
Good quality eyewear and great customer service.
Muy buenas atenciones y buen servicio!
Service was great!! Took my eye exam and got my glasses.( love them and got great comments)
Great service and amazing prices! Highly Recommend them and their doctors!
kudos to Dr. Rosario, Neesi and Albert they were professional and pleasant and easy to work with and answeared all my questions!! I would recommend them to my friends and family!!!
The staff is very helpful and professional. The person that helped me was KATHY she is really nice and has great customer service. She definitely took care of me and very helpful with the process. I am very satisfied with their services especially with Kathy. I will definitely go back in the future and recommend others to go. The owner is really cool as well Albert.
Great place.....love the customer service......very friendly they maded me understand what they have and listen to all my needs ......
Great costumer service everyone is friendly. I would recommend change iwear.
I found Change IWEAR to be clean, knowledgeable fast and an affordable service. I bought 2 pairs of glasses at an amazing price. Enuf said😊