What our clients say about us
5.00
60 reviews
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5
Friendly responsive customer service. Would call again in a minute.
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5
Chris from ZeroMold was incredibly knowledgable and helpful when explaining the mold removal process. He went above and beyond cleaning and we’re incredibly grateful for his service.
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Chris from ZeroMold was incredibly professional and knowledgeable. Really helped our family out when it came to diagnosing and treating water damage in our basement ceiling.
5
Chris Young and his team at ZeroMold was phenomenal. As someone not very knowledgable about mold and the remediation options, Chris took the time to walk me through my issues and the options available to me to remediate. I can't recommend ZeroMold more. They were affordable, professional, prompt and personable. Dealing with mold is super stressful, Chris and ZeroMold gave me the peace of mind tha... More
Chris Young and his team at ZeroMold was phenomenal. As someone not very knowledgable about mold and the remediation options, Chris took the time to walk me through my issues and the options available to me to remediate. I can't recommend ZeroMold more. They were affordable, professional, prompt and personable. Dealing with mold is super stressful, Chris and ZeroMold gave me the peace of mind that I needed - the RIGHT service at the RIGHT price. 5 stars. Less
5
Taylor is the consummate professional. In a world where you may be weary of the upsell from a contractor, Taylor was very direct, concise, and articulate in explaining how small mold build up could get worse. Not only did he help us identify our issue, he gave us tips on how to prevent serious, hazardous mold build up in our vents. I would hire Taylor and Zero Mold again in a heartbeat.
5
Zero Mold worked diligently to schedule and remove mold from my rental property expeditiously. I had an inspection the week before Christmas and was accommodated during a very busy time. Thank you so much Taylor for your professionalism, and thorough work ethics. I hope I'll never need this type of work again but if I do I'll will definitely call you, I highly recommend this service. Again th... More
Zero Mold worked diligently to schedule and remove mold from my rental property expeditiously. I had an inspection the week before Christmas and was accommodated during a very busy time. Thank you so much Taylor for your professionalism, and thorough work ethics. I hope I'll never need this type of work again but if I do I'll will definitely call you, I highly recommend this service. Again thank you! Less
5
Completely trustworthy, dependable, thorough and honest. Taylor is a gem!
5
I highly recommend Taylor with ZeroMold. He is an excellent communicator. Throughout the entire process, he responded quickly to all of my questions, and reached out several times to coordinate and confirm information. He takes pride in his work, and truly cares about providing quality service to his customers. He did a great job removing surface mold from the wooden beams in our basement, and ev... More
I highly recommend Taylor with ZeroMold. He is an excellent communicator. Throughout the entire process, he responded quickly to all of my questions, and reached out several times to coordinate and confirm information. He takes pride in his work, and truly cares about providing quality service to his customers. He did a great job removing surface mold from the wooden beams in our basement, and even sanitized our HVAC system, after discovering raccoon feces in it. Most recently, he completed a mold remediation in our attic space, which could only be accessed from the roof. He was very patient as we had to coordinate with the roofing contractors, and arrived on site early as the roofers were finishing up the roof removal. He discovered two birds’ nests in our attic and, when the roofers said they were not going to remove them, he went above and beyond the call of duty and removed them himself. We are so grateful that Taylor made sure that everything was handled properly. He is an honorable person, and we’re so glad we found him. ZeroMold is the epitome of a quality, locally owned business. Less
5
I highly recommend ZeroMold. Taylor provided the utmost professionalism and service in the two days needed to treat our basement. Hopefully, we will not need mold remediation anytime soon but if so, I will definitely rehire them!
5
Taylor was very informative and thorough as he explained and showed us where the mold was, how he planned to treat it and answered any other questions we had with creditable answers 😀
5
Very happy with Zero Mold company removing mold from the HVAC area and professionalism of Taylor giving the estimate and the service. He explained every step as well as taking calls with questions days afterwards. Would recommend Zero Mold and Taylor to my friends.
5
Taylor did everything right including taking the time to educate me about mold and the process of removing it. He was thorough, considerate, very patient, genuine and kind.
5
Taylor did a great job. He explained the process thoroughly, was on time and completely professional. He went above and beyond while completing his services. I will use Zero Mold again in the future of necessary. Highly recommended.
5
This company uses advanced technology to treat mold which is cost effective and affective. The crew was on time and professional. explained the processed and showed pictures. i would recommend them to anyone needing mold remediation.
5
They were very professional and knowledgable. They were on time, did the work quickly and very well. They gave great recommendations and were very accessible to answering any questions we had. Taylor was superb, professional, knowledgeable and helpful in every way. His follow up was great and he answered phone calls immediately. We recommend Zero Mold to everyone having a mold problem because... More
They were very professional and knowledgable. They were on time, did the work quickly and very well. They gave great recommendations and were very accessible to answering any questions we had. Taylor was superb, professional, knowledgeable and helpful in every way. His follow up was great and he answered phone calls immediately. We recommend Zero Mold to everyone having a mold problem because Zero Mold will fix your problem ASAP and for a reasonable price. They are a 5 star company. Less
5
ZeroMold is excellent! They came on time, was very affordable and knowledgeable and I would recommend. Taylor and his crew are awesome.
5
We are very happy with the services they provided. They took their time to get the job done well and left no stone unturned. We’d highly recommend ZeroMold for anyone in need of mold remediation.
5
Taylor was very knowledgeable of the process and very helpful.
5
Zero Mold was fast, efficient and effective. They also took the extra effort of cleaning the grout in the shower which was a bonus at no extra charge. These days it’s hard to find some honest and go the extra mile but Zero Mold did just that. If I come up with additional issues, they’ll be the first I will call
5
I had mold growing in my 5 year old heat pump system. Taylor was my technician. He provided excellent customer service, explained what needed to be done, remediated the mold and came back nearly a year later to conduct another mold test to ensure the mold has not grown back. I had several companies to come out and provide estimates. I found Zero Mold's treatment plan and explanation to be the bes... More
I had mold growing in my 5 year old heat pump system. Taylor was my technician. He provided excellent customer service, explained what needed to be done, remediated the mold and came back nearly a year later to conduct another mold test to ensure the mold has not grown back. I had several companies to come out and provide estimates. I found Zero Mold's treatment plan and explanation to be the best plan to fix the problem. I am happy to report that nearly a year after the remediation, the mold has not grown back! Thanks Taylor for your help! Less
5
Very Very professional and thorough, came in assess all areas, took on a viable infestation of black mold cleared it out completely as if it was never any mold at all, cleaned up after themselves and went on their merry way. Outstanding 5 * +.
5
Taylor was in charge of our project. He was a clear and helpful communicator. He followed through beyond my expectations. I recommend him and his company! Great job.
5
I am not one to write reviews but honestly I could not wait to write this one up. From start to finish Taylor was professional, transparent, knowledgeable & showed sincere willingness to answer all my questions. His rates were fair in comparison to other companies, his service was unique and one of kind. It’s difficult to find good service, most companies just gouge their rates with no compassion... More
I am not one to write reviews but honestly I could not wait to write this one up. From start to finish Taylor was professional, transparent, knowledgeable & showed sincere willingness to answer all my questions. His rates were fair in comparison to other companies, his service was unique and one of kind. It’s difficult to find good service, most companies just gouge their rates with no compassion for the client. I was worried about the severity of my service but Taylor assured me he could handle the problem. His work was & is OUTSTANDING. I’ll definitely be REFERRING his services to others. If other companies follow ZeroMold model of service we might have some competition. Since they don’t- Taylor I wish & want you to continue to stand out from all the others. Your absolutely AMAZING🌟🌟🌟🌟🌟 Less
5
Excellent, professional and thorough work. A broken appliance in my basement flooded the whole floor, and caused a major mold issue. Taylor covered all the remediation options, possible remediation options, and costs clearly. Would absolutely use Zeromold if I had an issue happen like this again
5
Taylor was on time and very professional. He really knows his stuff. Thank you!
5
Taylor was absolutely the epitome of professional. He does what he says he’s going to do. He is prompt, courteous, thoughtful, and above all AMAZING at his profession. I would hire him 6 times again before I went to another company. If you require his services, you would be sorely disappointed if you go anywhere else. A man who knows what a handshake means. 1000% would hire again.
5
Taylor was very professional and was able to explain all the details of the problem and its solution. Work was started on time and looks great. Very satisfied with the results. Would definitely recommend his company ZeroMold.
5
Excellent service, do recommend Taylor was very helpful and fast with service
5
My apartment showed sign of mold in the HVAC vent in bedroom. I called ZeroMold. Taylor returned my call to set up inspection. He came out and diagnosed the situation. He explained the treatment he would do and the cost. Cost seemed reasonable to me. We set up time for the work. He came on time and did the remediation. Taylor is courteous, knowledgeable and answers concerns.
5
Taylor did an amazing job! Thank you! I will continue to use this ZeroMold in the future….well…let’s hope I don’t have to use y’all 😂
5
I just had a FREE and THOROUGH assessment ( still can't believe it was free) done by Taylor of ZeroMold and I tell you-- you can tell when a person takes value and has passion for service. Taylor was honest and detailed( and extremely knowledgeable)I'll probably be up tonight educating myself on mold! Very reasonable quote for the quality of service you'll be receiving( quite shocking and impres... More
I just had a FREE and THOROUGH assessment ( still can't believe it was free) done by Taylor of ZeroMold and I tell you-- you can tell when a person takes value and has passion for service. Taylor was honest and detailed( and extremely knowledgeable)I'll probably be up tonight educating myself on mold! Very reasonable quote for the quality of service you'll be receiving( quite shocking and impressive)I'm looking forward to his expertise. Continued Kaizen to you, Taylor. So. Update! I referred ZeroMold to my parents as well and they are very happy with the results. And elderly couple that needed mold removal done quick and efficiently( and cost effectively). I think we may have found what's caused my mother's allergies. Thank you again ZeroMold. Less
5
Technician, Taylor, was very knowledgeable. He didn't try to push extra services. Came out for an evaluation and explained the testing and treatment options. I would recommend this company.
5
A job well done! Very pleased to have had Taylor assigned to remove and remediate the mold throughout our house. He is a highly knowledgeable and highly skilled pro; efficient, honest and caring. He walked me through every phase of the process, keeping me well informed and the family’s needs in mind along the way. Highly recommend Zero Mold. They provide great service & quality work.
5
Taylor was the absolute best. He was very professional and performed an excellent job
5
We had a very professional and helpful consultation with Zero Mold. Taylor the technician made us feel safe and reassured. He was incredibly knowledgeable and kind. We ended up going with a different company for the sake of time. It was a mistake. A big mistake. And listen to this!!!! Our neighbor went with the same dud of a company we did; Zero Mold came to give our neighbor a second opinion an... More
We had a very professional and helpful consultation with Zero Mold. Taylor the technician made us feel safe and reassured. He was incredibly knowledgeable and kind. We ended up going with a different company for the sake of time. It was a mistake. A big mistake. And listen to this!!!! Our neighbor went with the same dud of a company we did; Zero Mold came to give our neighbor a second opinion and realized the people we hired did not do/were not doing a stand up job, so! So! So!!!!! they reached out us and offered another FREE consultation/quick reading to make sure our home is safe. We didn’t even go with their company and they’re still providing outstanding service. Please go with zero mold. I wish I could turn back time. I put my family in danger and incurred exorbitant costs by going with a different company. If you’re getting quotes from different folks, I bet your gut is going to tell you to go with Zero Mold. Listen to your gut. Less
5
ZeroMold is Absolutely professional. Taylor has amazing. He came in as scheduled, completed the work and gave me a post overview to confirm the completion.
5
Excellent service. Taylor was the technician that performed the services. He communicated the issue well. He described the steps that he would have to take to fix the problem, and gave his opinion on what was very likely the cause of the source of water leakage. He took pictures of everything that he had done, and showed them to me afterwards. I would definitely recommend this business to anyone ... More
Excellent service. Taylor was the technician that performed the services. He communicated the issue well. He described the steps that he would have to take to fix the problem, and gave his opinion on what was very likely the cause of the source of water leakage. He took pictures of everything that he had done, and showed them to me afterwards. I would definitely recommend this business to anyone as well as Taylor. Great job! Less
5
In my quest to have use of my basement, I needed to have mold remediation done before that could happen so. I went about looking for a reliable cost effective service, and Zero Mold was by far the best the best option in terms of cost and effectiveness. Taylor came out and throughly inspected and explained what was needed and so we chose him as he is knowledgeable, professional timely, and m... More
In my quest to have use of my basement, I needed to have mold remediation done before that could happen so. I went about looking for a reliable cost effective service, and Zero Mold was by far the best the best option in terms of cost and effectiveness. Taylor came out and throughly inspected and explained what was needed and so we chose him as he is knowledgeable, professional timely, and most importantly cost effective compared with other services we contacted. Now that the service is complete we are beyond satisfied with Zero Mold not only did they respond timely but this company exceeded expectations with remediation and price. I suggest that anyone in need of mold remediation services that they consider this company and if you can request Tylor he’s your guy. Less
5
Taylor took the time to explain everything that was happening in our basement. He used non-corrosive, environmentally friendly ingredients to treat the mold. He even took special care of a family heirloom that we thought was unsalvageable and brought it back to life. Great job!!!
5
Was great and would recommend any time.
5
Extremely helpful and through. Have had to use them twice and couldn't recommend them enough.
5
Zero Mold Representative was very professional and knowledgeable. His explanation of the process was very clear.
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5
Justin Higgs did great work on our small job. I appreciate that he did exactly what we needed without trying to oversell the product.
5
Section of basement invaded by black ⚫ mold
5
When we first bought our house, the entire thing smelled like a dark moldy basement. By the Taylor finished with it, it was a totally different house. Every sign of confirmed and potential mold removed. Incredibly satisfied with the service and would highly recommend them
5
I had high cost evaluation to remedy a small mold problem. Charges up to $10,000 But everyone said the mold issue was not bad. So I went with Zero Mold to fog the crawlspace and remedy the little bit of mold I had and not spend thousands of dollars. Fast, easy, and affordable. Thank you Justin
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During the Covid period that we are in, it’s unheard of to get such a quick response. I reached out to this company around 9p and Taylor contacted me at 8a the next morning, and did an inspection a few hours later. ZeroMold responded to my request immediately by coming to the home, inspecting, identifying the problem and scheduling the remediation. Taylor was friendly, professional and patient i... More
During the Covid period that we are in, it’s unheard of to get such a quick response. I reached out to this company around 9p and Taylor contacted me at 8a the next morning, and did an inspection a few hours later. ZeroMold responded to my request immediately by coming to the home, inspecting, identifying the problem and scheduling the remediation. Taylor was friendly, professional and patient in answering my many questions. He is very professional and did a fantastic job. I would highly recommend ZeroMold and would use them again if necessary, although hopefully it won’t be necessary😀 Less
5
Edward was very pleasant to work with, he is caring, kind and compassionate. He helped us meet a deadline and did such an amazing and thorough job.
5
Taylor is fabulous to work worth. He has treated multiple properties for me. He consistently goes above and beyond and has happily answered my 1,000 questions! I’m so glad I found him and you will be too!
5
Mr. Taylor was absolutely wonderful, he explained everything he did step by step. He took away my fear regarding the mold. I would recommend him/ZeroMold to every one I know. Thank you Mr. Taylor
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5
Let me start by saying that I don’t normally write reviews. I had to do one for ZeroMold. Taylor was great!!!! He was early and professional each time he came to our home. He was kind, tentative and very informative. Within previously doing my research, I found the prices to be super high. ZeroMold was almost half the price of it’s competitors and the work he did was phenomenal. I even recommende... More
Let me start by saying that I don’t normally write reviews. I had to do one for ZeroMold. Taylor was great!!!! He was early and professional each time he came to our home. He was kind, tentative and very informative. Within previously doing my research, I found the prices to be super high. ZeroMold was almost half the price of it’s competitors and the work he did was phenomenal. I even recommended them to a few businesses I know. I was super impressed and would definitely use ZeroMold again. I’ve got Taylor on speed dial lol. Less
5
5
Found some mold on my living room ceiling and called a few places for an appointment. Taylor was responsive and was able to fit me in on the same day for an assessment. He was on time, polite and knowledgeable. He walked me through his process on the removal. Decided on this company because his chemicals are non toxic and no drywall had to be removed due to the effectiveness of the chemicals. The... More
Found some mold on my living room ceiling and called a few places for an appointment. Taylor was responsive and was able to fit me in on the same day for an assessment. He was on time, polite and knowledgeable. He walked me through his process on the removal. Decided on this company because his chemicals are non toxic and no drywall had to be removed due to the effectiveness of the chemicals. The work was done well and I was amazed at the results. The mold has been removed and the stain is gone completely. The whole ordeal was as painless as it could be for a homeowner.. phew!! Less