When my water heater went out on a Friday afternoon with guests arriving for the weekend, I discovered which plumber really was 24/7! While several businesses listed as 24/7 answered my telephone calls to say that they could make an appointment for Monday., only Hicks Plumbing said they could send someone right away. And they did, Tony Hicks not only came, but spend hours trying to fix the water heater. When he was unable to proceed because of needing information from the manufacture of the water heater, he explained all the possible causes and what needed to be done but said the work most likely couldn’t be completed until Monday. I accepted that he had given his best effort, and that he’d resume on Monday. However, when he got home, he continued to work on the problem (and it already was very late) and on Saturday morning, he was standing in line at the plumbing supply store. He called me to say that he had the part and asked if it would be convenient for me for him to come then and fix the water heater. And he did.Over the years, I’ve had good service, and I’ve had some not-so-good service from repair people, but nothing like this. It turns out that Tony owns the business and has 30 years of experience, but what he did for us goes far beyond that. Not only did I get above and beyond service, but also the water heater was repaired rather than having to be replaced, thanks to Mr. Hicks’ experience and knowledge. Less

Absolutely fantastic job diagnosing and fixing sewage line issue at a fraction of the cost of big name septic company. Super responsive and helpful. No upsell. Less

These people are triple A They helped us through a very frustrating situation Their kindness and patience cannot be underrated.when the first solution didn't work they came back free of charge to correct it. I will continue to use this service and recommend them to others! Less

I’ve been a very satisfied customer of Hicks Plumbing for over 10 years. Mr. Hicks provides responsive, reliable services. He is most knowledgeable in the trade and I trust in his advice and the quality of his work.Mike RubinoBurke, Va. Less

Over the years Hicks has done a variety of projects at my historic house -- big ones like water line replacement and removal of a whole-house trap, and smaller ones like clearing the basement drain and replacing faucets. Every project has been completed as promised. Tony Hicks understands the way houses work and has offered sound advice on things we needed to take care of. We're really pleased with every aspect of their service and will continue to use them in the future. Less

I've used Hicks Plumbing on several occasions and they are the absolute best! They are reliable, honest, and do excellent work. They are a pleasure to deal with and it's completely reassuring to be in such good hands. Less

I've used Hicks Plumbing now three times in the last year or so: for a sewer line repair, toilet removal, and faucet repair/replacement. Appointments are available when I call; they show up when they say they will and do the work right the first time! (I have had more than one plumbing company whose work I had to have redone.) Also friendly folks. I will continue to call them and to recommend them to others. Less

The Hicks plumbers showed up on time and diagnosed and fixed my simple problem in about 5 minutes. On this rainy day I appreciated that they put on booties to prevent tracking mud into the house. Highly recommend! Less

Nothing but high praise for the excellent job! We had water leak under the kitchen sink. Tony from Hicks plumbing detected the problem (water filter leak) and fixed it within 15 minutes! All with a big, friendly smile. Heartfelt thanks! Less

Never used Hicks before for my plumbing needs until now. Very pleased with their service, and overall professionalism. Hicks will be our plumber of choice going forward. Less

There’s no excuse to give them less than 5 stars. As a customer, I expect reasonable and professional service, and Hicks Plumbing delivered exactly that. Just before Christmas Day, my kitchen sink got clogged, and I found Hicks Plumbing on Google Maps. Despite the busy holiday season, they arrived at my home very quickly. The service was professional, and the fees were reasonable. I think I’ve found my go-to plumbing company! Less

Tony and his partner from Hick’s we’re incredibly kind and efficient!!! They repaired our toilets quickly and were so nice and friendly. Highly recommend Less

Very fair pricing, courteous and reliable. Came for multiple projects ( clogged toilet, leaking pipes) and explained what was going on and didn’t try to push us into buying things or fixing things we didn’t need. Worked with us and our hectic schedule; were very flexible, reliable, and trustworthy. Would def recommend them!Cheaper to write a check and avoid credit card service charge, so be prepared to write one if you want to save a little money. Less

I recently moved to Vienna and upon encountering a few plumbing issues in my home, I wanted to hire a local company to come do the work.I stumbled on Hick's Plumbing, based right here in town. From first contact, Christine made me feel like we were having a conversation among neighbors rather than a business transaction. She was patient in listening to all of my issues, and was honest with her scheduling availability. She even recommended another local company if I needed the job done immediately. Right there, I felt a degree of integrity that made me want to work with Hicks. They even offered free estimates on the work!I had a tight work schedule and Christine was incredibly understanding and scheduled me for a timeslot. Tony showed up exactly when he said he would, and the service got even better from there.When I explained the issues, instead of just quoting me a price and then charging me a ton, he explained that all of the issues were things I could do myself and could save a few bucks on by proceeding that way. He even showed me how to do it! This level of service and integrity is unbelievable in today's corporate approach to everything.Hick's has earned my trust, my business and my recommendation to anyone that needs plumbing help. They are an honest, local company, and worth a call for your plumbing needs as well! Less

Great service on a difficult job. We received a defective replacement part, and he came back to finish the job right away. I would definitely use Hick’s again. Less

I’m long time Hicks customer. Garbage disposal, kitchen sink installed utility tub in garage hot water heater install, and stuff I don’t remember. Always quality work.Today I had Tony back to fix a kitchen faucet that was so stiff it was turning. I assumed a new O ring. He checked it out and sprayed with WD 40 and no O ring. It worked. When I asked how much I owed him. His answewas nothing this time. Didn’t expect that, what a nice surprise!I will definitely continue using Hicks. I highly recommend them Less

I recently had an excellent experience with Hicks Plumbing. From my initial call to the completion of the work, their level of professionalism and efficiency was impressive.The office staff was incredibly responsive. When I called with an urgent issue, they listened attentively, asked relevant questions, and quickly scheduled a technician. Their friendly demeanor and clear communication put me at ease during a stressful situation.The technician arrived promptly within the given time window, which I greatly appreciated. He was well-groomed, uniformed, and arrived in a clean, well-organized company vehicle. The technician's professionalism was evident in his courteous manner and clear explanation of the problem and proposed solution.His expertise was clear as he efficiently diagnosed and resolved the issue. Throughout the process, he kept me informed and answered all my questions patiently. The work area was left clean, and he even took the time to provide some preventive maintenance tips.The company's commitment to customer satisfaction was evident in their follow-up call to ensure I was happy with the service.I highly recommend Hicks Plumbing for their prompt response, professional staff, and high-quality work. They've earned my trust for any future plumbing needs. Less

Hicks Plumbing responded to an emergency call at 11 PM on a Friday night. They tried to trouble shoot some solutions to help us avoid paying for the emergency fees. We are a property management company, so once he arrived at the tenant's property, he called for approval of any charge before completing the repair. His communication throughout the process was outstanding, and he quickly resolved the issue. I highly recommend Hicks Plumbing! Less

Called late on a Saturday afternoon/early evening for a leaking main shutoff valve. They answered promptly, took our info, and then had someone to our house all in less than 30 minutes. As a comparison, it took over 24 hours for another "emergency plumber", who we called first, to even call us back.Our problem turned out to be a very easy repair that I should have known how to do myself, but that's my fault not theirs. Also can't fault them for the repair cost because they told us upfront what the after-hours/weekend emergency "show up" rate was. I have some other plumbing work that I've been putting off and I will definitely contact them to get a quote. Less

I had a late night emergency water leak. Tried to fix it myself and only made the matter worse. After calling them at 2 am on Saturday, Tony showed up within 30 minutes and got the issue resolved promptly. Very polite, professional and experienced. The price was reasonable. Will definitely hire them again for future projects. Highly recommended. Less

Hick’s plumbing was available in short notice, a real person answers the phone, they were professional, and very friendly. I’m happy to recommend them to anyone! Copper, pex, PVC, drain lines, I’m sure they’re qualified to work on everything. Tony explained the repair he did at our house as he was doing it and made sure it was a sound leak free repair before finishing the work. I’d be happy to call them again! Less

Absolutely fabulous! Tony was great. Seamless service. They came on time and fixed the problem in two minutes. Making an appointment was a breeze as well. Less

Tony has helped us out several times in a pinch. Recently we had a leak in the basement ceiling and guests were coming to stay in the basement suite. Tony came over not once but twice. The first time he was trying to eliminate possible sources of the leak. The second time was follow-up which he found was a problem with the refrigerator, not a plumbing issue.Hicks Plumbing is very reasonably priced, responsive, and thorough! Thank you, Tony! Bill and Deborah Less

Really pleased with the service we received from Tony. He came quickly, diagnosed the issue, ascertained that it had already fixed itself, and did not charge us since he didn't have to fix anything. We really appreciate his customer-service mindset and will be sure to use Hicks Plumbing going forward. Thanks again! Less

If you are looking for an honest, reliable plumber, look no further than Hicks plumbing ! We have had sink issues, toilet issues, and frozen pipe issues, and each time they have come fast and didn’t charge us an arm leg for the services! Super friendly, and skilled, never tried to up sell! (I sound like a paid advertisement, but they are just that good!) Less

I just want to say that Hicks plumbing is simply amazing! They always answer the phone day or night and offer emergency services. That is a rarity in today's world. They have helped me and my family multiple times and most recently with my sump pump. They are very experienced with a wealth of knowledge! I honestly would not trust anyone else with my plumbing needs and especially my sump pump :). Sincere thanks Christina for all your help and support! Less

Prompt service, honest pricing and diagnosis. Called Hicks Plumbing to repair a faulty valve at my mom's house which they fixed on the spot.Used them again to repair a faulty toilet at my condo. Tony was very professional and provided excellent work. Less

I can't recommend Tony and his crew enough! After years of a slow washing machine drain Tony gave me some options of how to approach it and in not time, had it running like new. I really appreciated that he gave us options and recommended a step-at-a-time approach which in the end, saved us time and money. Less

Hick’s Plumbing (Tony & Christina) are the absolute best and have been the ONLY under and above ground plumbing contractor that I will use for the past 10 years.I manage Commercial Retail Real Estate (6 properties w/ 22 Retail Tenants) that includes Restaurants, Grocery & Convenient Stores, Dry Cleaners, Hair Salons …etc.Water and sewage are an integral part of all these businesses where any interruption will cause them to shut down until resolved.This is where HICK’S PLUMBING comes to the RESCUE EVERYTIME !!! Day, Night, Weekend, Rain, Sun or Snow, anytime we have had an issue from simple plumbing to complete underground sewer and water line repair or replacement Hick’s has been and always will be the ONLY people I trust to have my back and tenants best interest at heart.Calling and using them will be the best decision you will ever make. Less

We have been calling Hick’s plumbing services ever since we bought our house way back in 2009.They have helped us with everything from toilet’s that won’t stop filling and clogged sinks, to installing a new bathroom in our addition, installing a sump pump in our crawlspace, snaking our sewer lines and replacing a water heater over a holiday weekend (after ours ruptured unexpectedly).Pricing has always been fair. Even the emergency repair on the water heater wasn’t as much as I was expecting!They have taken such great care of us that I recommend them to everyone I know! Less

Tony and his team have fixed, repaired or replaced just about every plumbing fixture in my house. Great guys, great work, I'd highly recommend using them. Less

Very grateful to Hick's plumbing for taking care of our plumbing issue so quickly and professionally! From the moment I called Christina, I knew that I was in good hands. She was very fast, empathetic and organized. Kevin came onsite and was very professional to work with, friendly and patient. He was able to successfully troubleshoot our plumbing rather quickly! If you are looking for a plumbing company that is professional in their dealings, has high integrity, with skilled people that will go out of their way to provide you with the best service this is your firm! Less

Excellent work! I needed a plumber to fix the water pressure of my kitchen sink faucet and give an estimate for installing a water filter. He came right on time, fixed the faucet pressure in a few seconds, and waived the fee for his time. I gave him a big tip anyway for coming out. They will be my go-to for plumbing needs. Less

Great Service. Arrive within 30 minutes of calling them! Great work ethic & moral compass - things that are hard to find these days. Highly recommend them. Less

They are reliable and always fit me in. Most often when you got plumbing issues, they need to be addressed sooner than later and I have not been disappointed by this company. Definitely recomment :) Less

Hicks Plumbing saved the day! Two other plumbing companies were unable to identify/address our plumbing issue. Tony Hicks assessed and repaired the problem in less than 40 minutes! Highly recommend this company for the value, professionalism, quick response time and friendly knowledgeable staff. Less

For the past four years, I have had the privilege of relying on Hicks Plumbing for all my plumbing needs, and I must say, they have consistently exceeded my expectations. From emergency calls to scheduled maintenance, Hicks Plumbing has proven time and time again that they are a cut above the rest.My first encounter with Hicks Plumbing was during a sudden sump pump failure, which was nothing short of a disaster. In a matter of minutes after placing a frantic call, their team arrived at my doorstep. Their promptness and professionalism instantly alleviated my stress. Not only did they manage to fix the issue efficiently, but they also took the time to explain what went wrong and provided valuable advice to prevent future mishaps.What impressed me most about Hicks Plumbing was their willingness to go the extra mile. On one unforgettable Thanksgiving Day, disaster struck yet again when my hot water heater decided to bid farewell. Just when I thought my holiday plans were ruined, Hicks Plumbing came to the rescue. Despite it being a holiday, they responded swiftly, armed with a new hot water heater ready for installation. Thanks to their dedication and expertise, my Thanksgiving dinner was saved, and I was left feeling grateful for their exceptional service.One of the standout qualities of Hicks Plumbing is the trust they inspire. As a customer, it is truly refreshing to work with a plumber who genuinely cares about the well-being of their clients, rather than just seeing them as another opportunity for financial gain. Hicks Plumbing has always been transparent about the costs involved and provided fair, competitive pricing. They never tried to upsell unnecessary services or products, which made me feel confident that I was dealing with an honest and reliable plumbing company.Over the years, I've come to appreciate the consistent high level of service provided by Hicks Plumbing. Their team of experts is not only knowledgeable but also courteous and respectful. They treat my home with the utmost care, always ensuring they leave it as tidy as they found it.In conclusion, I cannot recommend Hicks Plumbing enough. Whether it's a minor issue or an emergency, they have proven time and again to be the go-to plumbing service that you can trust wholeheartedly. With their exceptional skills, reliability, and customer-focused approach, they have earned a loyal customer in me. If you're in need of a plumber, look no further than Hicks Plumbing - they are simply the best! Less

Hicks is my go-to service for all of my plumbing needs. They're very responsive and on-time (imagine that!). Tony is an awesome plumber and I love having him over to fix my problems. Less

We had a main water leak in our family room, the water was filling up our air conditioning ducts. We were referred to Hicks Plumbing. Tony and Kevin came out and made the necessary repairs. They were professional, reasonable but most of all knowledgeable. We were so impressed with their work we had them come back out and do some other plumbing needs that we had been putting off. I would highly recommend Hicks Plumbing. Less

Kevin and his colleague were amazing! They came same day, were very courteous and got the job done. Will definitely be using again for my small business' needs :) Less

Kevin was awesome! He listened to me describe the issue, gave me options and explained them all in layman's terms, as well as his recommendation as a professional. I felt "listened to" and that there was no sales pitch or ulterior motive, he just wanted to help me, and they charge a fair price (significantly less than the other plumber that was initially assigned to do the job). Hicks is my new go-to for all things plumbing. I cannot recommend them highly enough. Less

If you are looking for a reliable and responsive plumber, Hicks is for you! I am a business owner and when there is any plumbing problem in my building, Christina always fits me in that day or the next. Tony, her husband, is a terrific source of information and knowledge when it comes to questions and repairs. Less

Hicks is amazing!!! Had a clogged drain I thought so I called and spoke with Christina to schedule a visit. Kevin came quickly and inspected everything and filled me in on what was going on. Kevin was knowledgeable, respectful, kind, and informative. Would highly recommend Hicks anytime!!! Less

Kevin was fantastic! Our distal plumbing was backed up on New Years night. He responded right away and then arrived bright and early on a holiday to resolve the issue. He did some investigating to deduce the clog source which saved us several hundred dollars. He fixed the issue quickly but also gave us a plethora of knowledge about basic plumbing maintenance and prevention. As new home owners this knowledge was invaluable. I tried to convince him to write a book. The price, work and professionalism were 5 stars. We will definitely be hiring him again! Less

I don't usually write reviews, but Hicks Plumbing is so amazing, others must know. They are fair and put their customers first. They've come to my house several times to do upgrades and repairs, but there are two instances worth mentioning: When I moved to a new house with a sump pump, they took the time to come over and explain how it worked and what I needed to keep an eye on. All at no charge. Today, my bathroom shower stopped working. They showed up on time, and quickly diagnosed and fixed the very simple problem--once again, at no charge. Wow! I will be their customer for life!! Less

I had two toilets installed. They were the 2nd best price of the 3 quotes I got (but close to the first). They came out and did a free quote where as two businesses I called wanted to charge me a service fee to come give me a quote that would be applied to my balance if I had them do the work. I was able to coordinate through email and text which was helpful since I regularly do not have phone service at work. Kevin was very nice, very professional, and we ran into a space issue that he was able to provide recommendations for rather than just leave it as our problem (which in this particular situations where we bought our own parts without measuring - it was our problem). Less

Had an excellent experience with Hicks! Had a clogged drain so I called and spoke with Christina to schedule a visit. Tony came within the hour was able to unclog my drain quickly and had it working like new again. Tony and Christina were both respectful, courteous, and professional. Would highly recommend! Less

Solid communication and excellent service.The professional who came to our home today went above and beyond by waiting for me, handling our issue quickly, explaining prevention, and ballparking what the price tag might be like we have to go for a full replacement later. So appreciated! Less

Hicks was super responsive, incredibly knowledgeable. Immediately diagnosed the source of all of our (numerous) issues incredibly quickly and was super fair to deal with. Tony will be my first call from now on. Less

We had the drain in the kitchen sink clogged, so read the great reviews Hicks got here so called them. For my surprise, they dispatched Kevin right away, so he was home 1 hour after i called! And let me tell you about Kevin: he's THE best, professionally and personally. This young guy knows what he's doing, and after warning me that using the snake was going to cost me a lot, i gave him the ok, and he did a very careful job, not rushing it. And fixed the problem. He's such a nice guy. I'd definitely call Hicks again for any plumbing issue and ask for Kevin! Less

My neighbor recommended Hicks Plumbing Services to me and I'm glad of that. We have been using Hicks for few years. For the most recent one, Christina was prompt on scheduling. The plumber, Kevin, was prompt, professional, knowledgeable, and provided assurance for someone like myself who is not handy. Thank you Less

Tony was terrific!! He was prompt, completed the service quickly and all is working well. I like that there was professionalism, but with a personal touch. Hicks plumbing was recommended to me and they did not disappointment. We will use them in the future for sure!! Less

Showed up when they said they would, on a Saturday afternoon. Give me several options for handling my issue, then got the job done quickly. Was a really good experience and would use them again. Less

Hick’s Plumbing is excellent and I highly recommend them. They were very prompt, courteous, knowledgeable, and helpful. My plumbing issue was extensive and they worked diligently to fix it, even staying late until complete so my family could have hot water over Christmas. My family and I felt like we were their top priority which made us feel appreciated.I will only recommend Hick’s Plumbing to friends and family in the area. Less

I had my main water pipe break over the weekend. Hicks Plumbing responded within a half hour of my request for service. They helped me secure the main water valve and research what needed to be done to repair the break. They showed up the next morning and began work right away. There were able to replace the entire main pipe from the cut off valve all the way to my basement and into my home quickly and with minimal additional damage to my home. There fast response definitely minimized my basement damage. There were able to pull the permit from the county, get it repaired, and inspected all within 24 hours, especially over a weekend. Would definitely use them again for any plumbing services in my home. Tony and his team was very personal, easy to speak with, professional, and explained the entire process to ensure I was comfortable with what work needed to be completed. Less

I am a property manager and use Hick's regularly ... Tony and his team do a great job, are upfront about costs, and are easy to work with. I am very happy with their service, and strongly recommend them. Less

Had an urgent issue with the sewer backup- on a Sunday no less. They came same day in the morning and fixed a very difficult issue. While it was pricey the alternative would have cost us a fortune - which would have involve digging up the street or our yard. So in the long run, he saved us thousands by not giving up and he kept working on it. He was up front on price so no surprises.Recommend and will use Hicks again! Less

I've been working with Hicks Plumbing for the past couple of years and have been very pleased with their service, particularly Tony and Christina! Christina is a rockstar in customer service - very attentive in answering the phones and texts and making sure communication is smooth between the client and plumbers. Tony and his team have been wonderful to work with - they provide honest and straightforward answers and only recommend repairs that would be truly necessary. Great job, Hicks Plumbing! Less

Just had the best experience with Hicks plumbing. This team is efficient, honest, professional, friendly and highly knowledgeable. It is nice to know that companies like this do exist. Thank you so much Tony, Kevin and Christina! You have gained another customer for life. Less

Repaired my water heater in minutes, and they were so helpful and kind! I called them on a Wednesday night and they showed up Thursday morning. Will use again in the future!! Less

Tony and Christina are both very professional. They responded in a timely manner and provided me with an estimate for a quality work. Work was done in a timely manner. They earned the 5 stars for the work to fix my water main. Thank you guys. Will be reaching out for more in future. Less

Hicksplumbing is a great company. The pricing is reasonable for replacing my entire water main break on my side of my property.As a homeowner I recommend Hicks plumbing fir you plumbing needs. When it is time to replace my water heater or any other plumbing services, I will not think twice before calling Hicksplumbing.Join the Hicksplumbing family as they are truly a great, professional & courteous plumbing company. Less

Hicks Plumbing came out, took a look at the issue and was able to fix the leaking bathroom sink drain within 30 minutes!Very professional and wore a mask and shoe coverings while in the house.Would use this company again in a heartbeat! Less

Hicks Plumbing has fixed a burst pipe and a leaky faucet for me. Both times they were great about it and were on time and in and out with the fix. Would highly recommend using them for any plumbing needs! Less

The Hicks did a great job locating and repairing the leak(s) in the line from my house to the water meter at the curb. They initially gave me both a best- and worst-case estimates. The actual work turned out be somewhere in-between and the final bill reflected that. (TBH, even the worst-case was much cheaper than another estimate I received.) I am very happy with their work and would recommend them for any plumbing needs. Less

I had an emergency with my downstairs toilets, sinks, and shower backing up. Water was draining over the sides and onto the floor from these places all at the same time! I called Hicks Plumbing and they arrived quickly and knew just what to do. They took care of the problem before any more damage was done. Professional, knowledgeable, and efficient, I will use them again whenever needed. Less

Our hot water supply valve snapped when I tried to remove it from the bathroom galvanized nipple. The team of Tony and Kevin were here the next day to assess the issue. They then scheduled the repair within three working days. Tony and Kevin were extremely professional, prompt and exceptionally knowledgeable. They treated our home as if it were their home, being careful not to leave behind any of the removed/replaced plumbing parts. They took great care to social distance, wear masks and ensure they had foot coverings when entering the home. I refer many of my Pillar to Post clients to Hicks Plumbing Services as they are well qualified to handle most any plumbing repair or improvement. Thank you both, as well as to Christina for helping to coordinate on such short notice. Rock Stars!! Less

We had a plumber tell us the piping under the kitchen sink was installed incorrectly (true) and that one of the pipes was cracked (not true). We received a quote from him and then came to Hicks Plumbing for a "second opinion". They found no crack, but installed new piping. Tony is a true professional; he is both honest and highly skilled. Thank you, Tony and Hicks Plumbing. Less

Great guys, were able to help me out same day when I called in the morning. Helped quickly diagnose and fix a leaking and backed up kitchen drain pipe due to too much being thrown down the garbage disposal. Troubleshooted some simpler options prior to snaking the line to save me money and were able to use my existing line with a new gasket to get me back up and running. Would recommend them in a heartbeat - honest, down to earth, and super knowledgable - even showed me a few things around the house I could do myself. Will definitely be going back for some bigger projects when the time comes. Less

Hicks plumbing has handled several plumbing issues at my home and rental property to include installing a water heater, replacing faucets, clearing drains etc. Tony Hicks is a very knowledgeable, professional plumber who explains the issue and repairs the problem quickly. I really appreciate their respectful treatment of my property and time. I would strongly recommend their services. Less

Clogged kitchen drain, turned out to be very far down the drain. Cleared out some very old, accumulated gunk. Very professional and timely. I will definitely use Hicks Plumbing again! Less