Real customers, real results. Read our latest reviews and see why Bayside CPR is the trusted choice for American Heart Association Official Certification for BLS CPR, ACLS, PALS, CPR, AED & First Aid.
The reviews highlight a consistently positive experience with the service, noting excellent instructors, efficient training methods, and helpful customer support. Many customers appreciate the convenience of online and in-person training options, as well as the thoroughness of the courses. There are no significant drawbacks mentioned, making it a highly recommended choice for certification and renewal.
4
May 17, 2025
The overall experience was pretty good. The software was easy to use and very helpful with the real-time feedback. The room was hot as hell though and...
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The overall experience was pretty good. The software was easy to use and very helpful with the real-time feedback. The room was hot as hell though and needs some sort of ventilation system. I left my session drenched in sweat
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4
May 17, 2025
Very cool concept, The simulation continuously told me I was not compressing deep or not, but I was going as deep as it would allow. Room was very hot...
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Very cool concept, The simulation continuously told me I was not compressing deep or not, but I was going as deep as it would allow. Room was very hot. I still give it good reviews for convenience..
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5
May 16, 2025
The course was pretty complete and the practice wonderful as well thank you
5
May 15, 2025
Very easy to access, clean facility with great equipment!
5
May 15, 2025
The most convenient process! Bayside CPR was incredibly clear with their instructions and process. The online module was very thorough and it was so n...
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The most convenient process! Bayside CPR was incredibly clear with their instructions and process. The online module was very thorough and it was so nice to have ample time slots to pick in order to complete the in person training. The actual training space was clean, and the instructions were very clear. The computer walked me through all the steps, provided live feedback, and my certificate was ready at the end. Will definitely recertify my ACLS and PALS through Bayside again!
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5
May 13, 2025
Online aspect was clear and concise. In-person portion was clean, the demonstrations were easy to understand, and the feedback was a great tool. Loved...
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Online aspect was clear and concise. In-person portion was clean, the demonstrations were easy to understand, and the feedback was a great tool. Loved being able to set my own hours, instead of working around an instructors as well.
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5
May 12, 2025
Great
5
May 11, 2025
Straight to the contents and great time management.
5
May 10, 2025
…Absolutely not a cake walk, but a great experience! I actually preferred this to attending a class. I had to do the compressions with the 2nd virtu...
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…Absolutely not a cake walk, but a great experience! I actually preferred this to attending a class. I had to do the compressions with the 2nd virtual rescuer 6 times before I passed. I was not following instructions as I should have. The virtual guidance was very helpful. I can truly say I know how to perform CPR. Highly recommended!
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5
May 09, 2025
Accommodating and patient especially with physical challenges of my right shoulder injury at time of the skills checkout. I, personally appreciate tha...
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Accommodating and patient especially with physical challenges of my right shoulder injury at time of the skills checkout. I, personally appreciate that. Ms. Kelly was exceptionally helpful. Thanks!!
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5
May 09, 2025
Fantastic instruction for our team training, thanks again!
5
May 08, 2025
So convenient and so easy! I’ll never renew my CPR any other way!
5
May 08, 2025
Very clean. Everything worked perfect. It was well stocked. The room felt safe.
4
May 07, 2025
I liked how quick and efficient it was. I was barely in there for half an hour, that be said the wrong video with instructions on how to get to the pl...
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I liked how quick and efficient it was. I was barely in there for half an hour, that be said the wrong video with instructions on how to get to the place was sent.
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5
May 05, 2025
It was a great experience and fast
5
May 05, 2025
Amazing classes and teachers! This was my first time getting a CPR certification and came here since they are one of the only classes that still does ...
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Amazing classes and teachers! This was my first time getting a CPR certification and came here since they are one of the only classes that still does fully in-person learning. I had to drive 50 minutes to get here but I do not regret it for a second. The instructor, Stacey, was extremely friendly and helpful while explaining all the information and going around to inspect your form. Highly recommend this place to get certified or renew.
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5
May 04, 2025
I was able to get an appointment very quickly and the process was very smooth! The facility was clean and instructions were easy to follow.
5
May 04, 2025
Sarah was an amazing instructor. Would definitely come back for my next certification.
5
May 03, 2025
Thank you . I was impressed with the communication and how easy you made this program with the flexibility of the courses. Highly recommend any one ...
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Thank you . I was impressed with the communication and how easy you made this program with the flexibility of the courses. Highly recommend any one who need their BLS /CPR.
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5
May 03, 2025
I was proud by the training and online instructor and a person who guide me by phone and email.I got BLS skill easily by online and skilled session in...
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I was proud by the training and online instructor and a person who guide me by phone and email.I got BLS skill easily by online and skilled session in short time.Training method is more smart,latest and wonderful.🙏🙏🙏
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5
May 02, 2025
I completed my online and skills training quickly and without a hitch. They were very professional and helpful with the skills portion. Thanks for all...
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I completed my online and skills training quickly and without a hitch. They were very professional and helpful with the skills portion. Thanks for all your help and shout out to Mica!!😊
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5
May 01, 2025
I’m
5
May 01, 2025
Excellent instructors! This is my second time recertifying with Bayside and I will be back.
5
Apr 30, 2025
Thank you so much Bayside! I love the convenience of being able to do the computer part at my own pace from the comfort of my home. Also, being able ...
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Thank you so much Bayside! I love the convenience of being able to do the computer part at my own pace from the comfort of my home. Also, being able to do the skills part at the time/day I preferred was a huge BONUS. No more long classes 🙃As far as customer service, response was quick and efficient. Definitely will be back in 2027!
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5
Apr 30, 2025
It was a great hands-on training. It really keeps you on your toes as you really have to stay focus on performing the CPR techniques correctly . The c...
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It was a great hands-on training. It really keeps you on your toes as you really have to stay focus on performing the CPR techniques correctly . The customer service on the phone was very helpful. She stayed on the phone and correct my mistakes along the way. Thanks
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5
Apr 30, 2025
My first time using the RQI station, and I am glad I did. Finished the online portion at home in an hour. They give very detailed instructions on how ...
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My first time using the RQI station, and I am glad I did. Finished the online portion at home in an hour. They give very detailed instructions on how to get to and use the RQI station. There is a camera inside and someone will come over the speaker if you need assistance. The RQI station was clean and in a safe area. You have an option to watch a quick demo before you perform each skill, I suggest you do. It helps so you can see what is expected of you and you can pass each quick session the first try ex. when they say count out loud, do it, it helps get your timing right. You have unlimited tries in a 1 hour time slot. It took me 30 mins and I had to repeat 2 skills twice. Using the RQI station was quick and efficient. I will always opt for this.
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5
Apr 29, 2025
Michelle always does a fantastic job and has valuable storied to go along with the videos.
5
Apr 28, 2025
The online part of the course was very in depth. I wasn’t expecting it to take quite as long as it did, but I definitely learned some things! The hand...
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The online part of the course was very in depth. I wasn’t expecting it to take quite as long as it did, but I definitely learned some things! The hands-on portion was a really interesting experience!
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5
Apr 28, 2025
Supportive experience for the older client ! Laurel location was convenient and accessible. Highly recommend!!
5
Apr 28, 2025
My experience was great. I needed to renew my BLS cert on short notice and was able to do so using RQI. I would definitely recommend them to anyone wh...
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My experience was great. I needed to renew my BLS cert on short notice and was able to do so using RQI. I would definitely recommend them to anyone who needs to renew or even take their initial BLS cert. It was quick, efficient, professional, and hassle-free. While there is no instructor physically present you will have someone to contact if necessary during the skills portion.
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5
Apr 27, 2025
Very efficient and helpful!!
5
Apr 24, 2025
If your looking for a Training Center that values compliance with the AHA standards, is there for their instructors and are just overall good people. ...
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If your looking for a Training Center that values compliance with the AHA standards, is there for their instructors and are just overall good people. BAYSIDE IS THE HOME FOR YOU. Quality is key!!!
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5
Apr 24, 2025
I had the most professional experience with Bayside. My instructor Steven was outstanding and I was able to renew my ACLS license with ease! Everythin...
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I had the most professional experience with Bayside. My instructor Steven was outstanding and I was able to renew my ACLS license with ease! Everything was so easy to navigate with the pre and post exams and he was so knowledgeable during the in person session, he answered everyone’s questions, no hesitation in his responses with all his years of experience. I highly recommend Bayside cpr if you are looking to renew or get certified in cpr, ACLS, pals, all that they have to offer!
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5
Apr 24, 2025
By far the best Training Center I have been with!Their attention to compliance is one of the things I love the most. They are there when I need help,...
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By far the best Training Center I have been with!Their attention to compliance is one of the things I love the most. They are there when I need help, even if it's a silly question they take time to get me the answers I need. Customer service is Top Notch! As an instructor I consider myself blessed to have found such a great AHA Training Center.
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5
Apr 24, 2025
Great experience have used bayside CPR for the past 6 years, very efficient and organized.
5
Apr 24, 2025
I can't say enough great things about Bayside CPR! From start to finish, the entire process was smooth, professional, and—most importantly—empowering....
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I can't say enough great things about Bayside CPR! From start to finish, the entire process was smooth, professional, and—most importantly—empowering. The instructors are incredibly knowledgeable, patient, and genuinely passionate about what they do. They made what could’ve been an overwhelming experience feel completely manageable and even fun. The hands-on training was thorough, up-to-date with the latest guidelines, and tailored to real-life scenarios, which really boosted my confidence.The facility was clean and well-organized, and the class size was perfect for personalized attention. Whether you're getting certified for the first time or renewing, I highly recommend Bayside CPR. They truly care about preparing people to save lives, and it shows in every part of their program.
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5
Apr 24, 2025
Love Bayside CPR - They make recertification super easy every time with multiple locations and plenty of class time options. The instructors are very ...
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Love Bayside CPR - They make recertification super easy every time with multiple locations and plenty of class time options. The instructors are very knowledgeable and help you leave class feeling more confident
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5
Apr 24, 2025
Excellent class with Mitch as the instructor. He helped clarify some areas that I had questions on.
5
Apr 23, 2025
Friendly, helpful and accurate. Software was easy to use and understand. Skills test was excellent as well.
5
Apr 22, 2025
The instructor was awesome and the material provided was easy to understand
5
Apr 22, 2025
The training center is clean neat and has everything needed. the instructors are excellent. I highly recommend this company!!
5
Apr 21, 2025
Great class! Sarah was a wonderful instructor. I learned so much!
5
Apr 21, 2025
Wonderful, lively, and good humored presentation. An excellent learning experience for our entire team. Thank you!
4
Apr 20, 2025
The equipment is a little sensitive, but overall a great experience. Very convenient process.
5
Apr 20, 2025
Excellent service!!
5
Apr 19, 2025
Very clean, very organized, simple instruction, and available resources in the event that I needed assistance. Easiest BLS renewal I’ve ever done!
5
Apr 18, 2025
Excellent, fast paced CPR training chock full of information, how to, tips, and respect for curious learners. I really enjoyed it. thank you! Mike
5
Apr 18, 2025
Mitch was great! Made the whole lesson great and fun
5
Apr 18, 2025
My experience was amazing. Very easy and streamlined process. The material was easy to learn and has helped me grow strong as a physician.
5
Apr 18, 2025
The instructor was very understanding. I had to come the day after my mom passed away and he was very patient and empathetic. He was very bright and h...
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The instructor was very understanding. I had to come the day after my mom passed away and he was very patient and empathetic. He was very bright and had good teaching skills
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5
Apr 16, 2025
Simple. Direct. Fast. Was done in a half hour. It is inside the LocalWorks office on the 4th floor. Definitely will be back for my renewal.
5
Apr 14, 2025
It was a very seamless process. Real time feedback, nice clean space, and the card is available immediately. Well done!
5
Apr 13, 2025
Using the RQI machine for my certification was a great experience. The system is easy to use and gives real-time feedback that helped improve my CPR ...
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Using the RQI machine for my certification was a great experience. The system is easy to use and gives real-time feedback that helped improve my CPR technique. At just 4’10”, I wasn’t sure how effective I’d be at performing CPR.It’s way more engaging and hands-on than traditional courses, and I actually feel more confident in my skills because of it. Definitely recommend for anyone in healthcare needing to stay up to date on their CPR certification.
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5
Apr 13, 2025
AMAZING experience, everything from the setup of equipment to the cleanliness of the work station was executed impeccably. Would definitely recommend ...
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AMAZING experience, everything from the setup of equipment to the cleanliness of the work station was executed impeccably. Would definitely recommend to anyone I know needing certification.
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5
Apr 10, 2025
So easy with in depth instructions! I knew exactly where to go and received my certification in less than 30 min.
5
Apr 10, 2025
Easily accessible with clear directions, making the whole experience stress-free. The customer service was absolutely magnificent—friendly, attentive,...
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Easily accessible with clear directions, making the whole experience stress-free. The customer service was absolutely magnificent—friendly, attentive, and truly went above and beyond.
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5
Apr 10, 2025
CPR is a lot work . But the training was great ! Thanks
5
Apr 10, 2025
Mica was very helpful with setting up this class. Her knowledge and kindness made things not as stressful.The videos during the skills were very infor...
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Mica was very helpful with setting up this class. Her knowledge and kindness made things not as stressful.The videos during the skills were very informative. Sharing knowledge and technique in an easy to understand platform. I would recommend this course to others in the Nursing Field.
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5
Apr 10, 2025
Bayside CPR is a wonderful organization that strives to accommodate each individuals need for training. They are unusually responsive to any issue or ...
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Bayside CPR is a wonderful organization that strives to accommodate each individuals need for training. They are unusually responsive to any issue or question that may arise . I would encourage anyone , no matter what their experience level , to use them for ACLS, PALS or any of their offered trainings.
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5
Apr 08, 2025
Excellent practice with rigorous feedback.Friendly and professional.
5
Apr 08, 2025
I did the blended online course with automated skills test. Very user friendly. I was able to get an appointment quickly. Location very clean. I had ...
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I did the blended online course with automated skills test. Very user friendly. I was able to get an appointment quickly. Location very clean. I had more than enough time to complete the skills test.
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5
Apr 08, 2025
Bayside is easy to use, reliable, and helpful. This is the only place I do my BLS & ACLS renewals
5
Apr 05, 2025
Great experience! The information was clear and concise, which made understanding it so much easier! Thank you so much
5
Apr 04, 2025
Bayside CPR made my BLS recertification easy! This was my first experience with the RQI station skills training. I was able to reach the owner of Bays...
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Bayside CPR made my BLS recertification easy! This was my first experience with the RQI station skills training. I was able to reach the owner of Bayside CPR immediately for assistance with a concern. I got the info. I needed and was able to complete the session without problem! Bayside CPR is professional, accommodating, and accessible. I will continue to use them for all of my AHA recerts!
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5
Apr 04, 2025
Convenient and thorough. Will definitely get my next re-certification here.
5
Apr 03, 2025
Couldn't have been easier! The prompts were easy to understand, the space and equipment was clean, and I got my card right away! I will definitely be ...
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Couldn't have been easier! The prompts were easy to understand, the space and equipment was clean, and I got my card right away! I will definitely be coming back when it's time to renew my CPR card!
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5
Apr 03, 2025
Best CPR training ever!!!! Our instructor was not only professional, but also very knowledgeable.I enjoyed being in the class because it was informati...
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Best CPR training ever!!!! Our instructor was not only professional, but also very knowledgeable.I enjoyed being in the class because it was informative and very hands on. The class was not only loaded with good information but it was also fun and engaging. The mannequins were perfect because of the light that indicated whether or not the compressions were at the right rate. 10 out of 10…highly recommend !!!
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5
Apr 03, 2025
Kyle’s expertise and experience is beyond reproach. Excellent teacher, able to recognize difficulties and correct them. Highly recommend.
5
Apr 02, 2025
Great training professor. But they need to work on getting better parking lot
5
Apr 02, 2025
Stacy is very personable and patient with a sense of humor.
5
Apr 02, 2025
Very convenient, very accessible
5
Mar 31, 2025
Great instructors. Strongly recommended.
5
Mar 31, 2025
Love the classes I take with Sarah Torrey. She is super knowledgable and experienced . I always take my classes now with her. Just got my first ACLS c...
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Love the classes I take with Sarah Torrey. She is super knowledgable and experienced . I always take my classes now with her. Just got my first ACLS cert done. Super thankful for how she explained everything and I feel a lot more confident .
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5
Mar 31, 2025
I enjoyed this CPR training..everyone should go through this training, especially if you have little ones The instructor that I have was informative.
5
Mar 29, 2025
Thank you Bayside for helping me obtain recertifications for BLS, ACLS, and PALS all in the same day through your Gold Package! The classes were very ...
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Thank you Bayside for helping me obtain recertifications for BLS, ACLS, and PALS all in the same day through your Gold Package! The classes were very helpful, efficient, and interesting! Our instructor Mitch was incredibly knowledgeable, answered all of our questions, and was able to successfully blend textbook teachings with real-world experiences in the field. I will definitely be returning to Bayside to renew my certifications again! Highly recommend to any healthcare provider or civilian who is interested in learning CPR or life support!
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5
Mar 29, 2025
I was thoroughly impressed and this was above my expectations! The tech Bayside offered to provide the skills testing was exceptional. Despite not hav...
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I was thoroughly impressed and this was above my expectations! The tech Bayside offered to provide the skills testing was exceptional. Despite not having a “live” teacher, the virtual instructor made sure I mastered each module. I would definitely recommend this to the busy professional who is looking for quality and flexibility!!
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5
Mar 27, 2025
Very detailed, entertaining, quick & easy way to receive your certification. Will definitely be back!
5
Mar 27, 2025
Michelle did a fantastic job of breaking down and simplifying all the components of CPR, AED and first aid so that it comes back naturally without hav...
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Michelle did a fantastic job of breaking down and simplifying all the components of CPR, AED and first aid so that it comes back naturally without having to think - we can just respond when it's needed.
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5
Mar 27, 2025
I really appreciate how easy this was to schedule. Navigating and performing the skills were seamless and I will definitely come back for my next rene...
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I really appreciate how easy this was to schedule. Navigating and performing the skills were seamless and I will definitely come back for my next renewal.
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5
Mar 27, 2025
Kyle was super kind and helpful. Made my ACLS renewal so easy! Would def come back
5
Mar 27, 2025
Mitch was a great instructor as he kept class upbeat. He shared his experiences that he has dealt with on the job which kept the class engaged and ask...
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Mitch was a great instructor as he kept class upbeat. He shared his experiences that he has dealt with on the job which kept the class engaged and asking questions. Will recommend to colleagues.
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5
Mar 27, 2025
Mack was great. Course was very informative.
5
Mar 27, 2025
Very good. Kyle is knowledgeable and open to answering any questions would definitely recommend.
5
Mar 27, 2025
Loved this set up! Well done, made renewing my CPR license a breeze and very informative.
5
Mar 26, 2025
Such a quick and easy process ! Staff was so kind , helpful & friendly . Facility was very clean . Will now forever use this company when I need to re...
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Such a quick and easy process ! Staff was so kind , helpful & friendly . Facility was very clean . Will now forever use this company when I need to renew my CPR!
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5
Mar 26, 2025
Kyle, is always professional, organized, and respectful of you time.
5
Mar 26, 2025
CPR/AED First aid training instructor Mitch provided excellent review/ instruction/ question & answer session. Highly recommend Bayside training team.
5
Mar 26, 2025
I had to reschedule my class with no problem. Very accommodating.
5
Mar 25, 2025
Extremely efficient and clean. Great experience!
5
Mar 25, 2025
Organized and efficient and on point. Get your emergency training with Kyle.
5
Mar 25, 2025
Interactive, educational, convenient, & a very excellent resource. Highly recommended!
5
Mar 24, 2025
Greg is an awesome instructor. Easy to understand, knowledgeable, and a gentleman. 5 stars.
5
Mar 24, 2025
Excellent concise class. Highly recommend. Eric is friendly and efficient as an instructor.
5
Mar 23, 2025
Michelle knows we are a boating club. She works with us. Very informative and educational.
5
Mar 23, 2025
Experience was different and took less time than being in a classroom with others, and an instructor. It did take some time to get use to the mannequi...
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Experience was different and took less time than being in a classroom with others, and an instructor. It did take some time to get use to the mannequins, but there is a number you can call and a camera that the instructor can see you and talk to you if help is needed.
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5
Mar 23, 2025
Michelle is great!!!
5
Mar 23, 2025
I had a great experience and would highly recommend. I was in good hands!
5
Mar 22, 2025
The area was very clean and the learning on the laptop was very explanatory . When I felt like it was getting difficult the help was amazing. I would ...
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The area was very clean and the learning on the laptop was very explanatory . When I felt like it was getting difficult the help was amazing. I would either get a phone call or feedback from the instructor watching. Very professional. Thank you
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