2026-09-09T16:38:18.374Z

Hi TimI just wanted to reach out and send a MASSIVE THANK YOU. Your booking system is absolutely amazing and I can’t believe I left it this long until I got one.It’s so intuitive and easy to use. Absolutely loving it.My term started yesterday and a family booked for a 3 week trial. She loved the class and wanted to book for the rest of the term immediately. I went on to the help function, it gave me the answer and that’s it. She has now booked for the rest of the term. It’s like magic!

2026-09-05T21:28:39.814Z

Le nouveau

2026-09-01T00:00:00.000Z

*** CANCELLED OUR RESERVATION 24 HRS BEFORE CHECK-IN *** We booked 6 weeks out for a beachfront home large enough to fit our family of 7. We had been receiving emails of confirmation, final payments, and check-in procedures all along the way, including the day before check-in. Then about 24 hrs before check-in, we received an email that our beachfront home would NOT BE AVAILABLE due to extensive renovations that were not completed in time! This left us 24 hours from check-in on a holiday weekend without a place to stay. They offered to move us from a house to a condo that wouldn't fit our family, or to a townhome that was across the street from the beach. They did refund our stay, since these were not satisfactory replacements. I know things happen with private contractors, but if the renovations were significant enough to keep us from check-in, we should have been given more than 24 hours notice. This is not a good way to do business, and we will not rent with them again.

2026-06-08T14:28:38.582Z

When setting up an account with this company, very quick and helpful answers to all my questions!

2026-04-28T02:13:09.427Z

A smooth transition from my previous booking system with clear instructions and a super supportive team. Highly recommend Book That In as your booking system.

2026-04-15T21:24:50.025Z

We've just transferred our booking software to Book That In and Tim and Abby couldn't have made it go any smoother. Tim took the time to ensure he understood our business and what we need from a booking system and then demonstrated how the system could meet and exceed them. We used the "done for us" service which was great - designed to meet our branding and all set up ready to go with a personalised introduction video to walk me through the new system in my own system - which was above and beyond. Highly recommended

2026-03-30T20:00:04.046Z

I am a franchise owner and use bookthatin regularly. Tim and all his staff have been so supportive with any queries. Its a great booking platform for any business. Highly reccomended

2026-03-30T07:56:39.956Z

Tim was incredibly helpful. I was struggling to set up pricing bands for my cooking club. Tim walked me through it, was patient, knowledgeable and really helpful. Definately recomend Book That In as a platform. It is exactly what I was looking for. Thank you

2026-03-18T19:40:12.826Z

We were already using another booking system and honestly thought ‘they’re all the same’. I couldn’t have been more wrong. Within the first month of switching to Book That In, we saved hours every week and finally had a system that actually fit how our business operates. I just wish we’d moved sooner.

2026-03-05T21:24:28.328Z

Best customer service. Tim is always quick to respond, no question is too silly and he goes out of his way to help and make sure things are running smoothly. Thanks for your service!

2026-02-11T15:22:54.293Z

Tim and the book that in team have been great at supporting me with creating smooth ways to get my classes booked in. Their responses are always fast, and incredibly helpful with video demos for when I’m unsure on how to navigate the platform :)

2026-02-03T09:40:39.151Z

Incredible service and support from Tim at Book That In. As this is our first time setting up classes and using a booking system, we needed some initial guidance, and the support has been outstanding. We looked at a few providers, but Book That In really stood out — the level of customer service was far above the rest.Tim was friendly, helpful, and quick to respond, making the whole process smooth and stress-free. We’re excited to start using the system and really appreciate all the support. Highly recommended! - Phil. HelloHipHop

2026-01-07T17:49:06.256Z

We use Book That In for our after-school clubs and workshops and the platform is fantastic. Very flexible and customisable, and the support from Tim and the team is second to none – nothing is too much trouble and response times are unbeatable. Highly recommend them to other children's activity providers.

2026-01-06T19:45:32.922Z

The experience with setting this up was amazing! Easy! And actualPeople help you! Tim and his team are so helpful! Highly recommend! And fair pricing !

2025-12-01T17:14:37.035Z

Amazing company! Tim is brilliant and so supportive. Couldn’t recommend more highly 5 ⭐️

2025-11-20T10:57:34.702Z

Amazing company! Tim and the team are always hands-on, patient, and incredibly supportive. Whenever I get stuck, they respond quickly with clear communication and explain everything in detail. They’ve taken so much admin stress off my shoulders and are always open to feedback, continuously improving their systems and adding new features. I’m genuinely so happy I chose to work with them. Highly recommend!

2025-10-28T20:50:48.233Z

Tim is always so helpful and great at explaining how to resolve issues

2025-10-21T09:01:18.500Z

Tim at Book That In continues to be such a huge support, he provides clear, step by step & easy to understand videos for all areas of the Book That In system each and every time i need to access or use a new function.The concierge service also makes my life so much easier allowing me to focus on other areas of my businessThanks Tim, your help and support in really appreciatedSarahHop Little Broadway

2025-10-15T08:35:43.114Z

Tim and the rest of the team at Book That In have been absolutely amazing in supporting me with my booking system for Butterfly Buddies Intergenerational! I can't thank them enough for all their timely and patient support setting up the system and then the ongoing support too. It's just me - no big brand and so I don't have the understanding or resources that some bigger companies might have but I've never felt 'less than' by the Book That In team. Every query is answered personally and professionally and I can't sing their praises enough! If you're looking for friendly, professional support setting up a booking system for your business don't go anywhere else!

2025-09-21T00:00:00.000Z

Third trip to boardwalk beach resort and this is our favorite room so far. Great view, love the furnishings. The kitchen had everything we needed.