2026-09-13T00:00:00.000Z

Great stay at Origin at Seahaven - brokered/managed by Book That Condo We stayed in Unit 831 in September 2026 and thoroughly enjoyed our vacation. The condo was spotless, comfortable, and very well equipped -- they even have a CROCKPOT! The property was beautifully maintained, and the pool area was a favorite: large deck, clean pool, easy access, and a great view of the beach. The Book That Condo team was fantastic throughout the entire process. They were helpful and responsive, and I especially appreciated their "what to pack" lists. A few small heads-ups for future guests: We weren't quite sure where to take the trash, so a little more direction would be helpful. We booked through Hotels.com/Expedia, and the listing didn't mention the washer/dryer, which was a wonderful surprise! It also incorrectly said there were no elevators, but Book That Condo quickly clarified that. The listing also described the condo as "on the beach." It's actually across the street, which initially caught us off guard. That said, there's a crosswalk right outside and beach access is VERY close, so it ended up being no big deal. And yes, the reviews saying the bed is hard are not exaggerating! If you prefer a softer mattress, bring a topper. Overall, five stars without hesitation! Cleanliness, location, amenities, pool and service were all top notch. We'd happily stay here again!

2026-09-01T00:00:00.000Z

*** CANCELLED OUR RESERVATION 24 HRS BEFORE CHECK-IN *** We booked 6 weeks out for a beachfront home large enough to fit our family of 7. We had been receiving emails of confirmation, final payments, and check-in procedures all along the way, including the day before check-in. Then about 24 hrs before check-in, we received an email that our beachfront home would NOT BE AVAILABLE due to extensive renovations that were not completed in time! This left us 24 hours from check-in on a holiday weekend without a place to stay. They offered to move us from a house to a condo that wouldn't fit our family, or to a townhome that was across the street from the beach. They did refund our stay, since these were not satisfactory replacements. I know things happen with private contractors, but if the renovations were significant enough to keep us from check-in, we should have been given more than 24 hours notice. This is not a good way to do business, and we will not rent with them again.

2025-09-21T00:00:00.000Z

Third trip to boardwalk beach resort and this is our favorite room so far. Great view, love the furnishings. The kitchen had everything we needed.

2024-12-11T22:48:36.000Z

Tim, Abby & the Book That In team are amazing! Nothing is ever too much trouble. Joining Book That In was the best decision for my dance school, being able to automate bookings through a system (rather than managing these myself) has really helped to grow my children's activity business and move with the times. On signing up to the system, Tim offered a complimentary integration service, he set up all my account and class bookings/venues to ensure a smooth transition to using an online booking service. Tim/Abby also provide Loom training videos based on what you need support with and there are FAQ's/troubleshooting pages with very clear instructions to follow whenever you need to learn how to navigate the system. Whenever I have a question or need support, Tim & Abby respond with advice and support the very same day (often within the hour)! Tim has also worked with my marketing advisor to sync my new email marketing system into Book That In, offering video calls and phone calls whenever needed to support the process. I cannot recommend Tim and Abby enough, their customer service is 5🌟 and they are both lovely, knowledgeable people too. Thank you Team Book That In! Amy 🩰💫

2024-06-30T00:00:00.000Z

Rented a condo in Panama City Beach at the Commodore Unit 707 and have never seen such a horribly outdated and quite frankly, a gross condo. The kitchen cabinet doors are falling off, the counter has dropped away from the trim, the bathroom doors are filthy, rusty hinges, the couch was disgusting and no one sat on it for the 5 days we were there. the day bed in the bedroom is broken and the box spring or frame is missing so there is a mattress in it which is sitting on the floor. This is just a few of the issues. This was not as advertised. please don't waste your money if you are looking for a nice family friendly condo. It would be suitable for a fraternity spring break rental. When I contacted Book That Condo to report the concerns at check in they offered someone to come clean which does not remedy and then never responded to me again. First time using Book that Condo and disappointing but not sure if it was the condo owner or Book that condo to blame for non-responsivenes.

2024-02-11T00:00:00.000Z

We had so many issues that is hard to know where to start. No dresser, no hangers, no hairdryer, kitchen short of utensils, pans old and unusable, torn furniture in bedroom, no extra blankets or pillows for sofa bed. Some of this was fixed by day 4-5 of a 30 day stay. After a week, parking garage was moved to approximately 2 blocks away with spotty shuttle service with no notice from Book that Condo. No water for one entire day. Building speaker system testing for two entire days was disruptive. Unit was old and tired and needs and remodel desperately. The good part was being right on the beach but I would search for another building to experience Panama City Beach. It seems Book that Condo had not visited the unit to check out the premises especially when we were staying for 30 days. Also, we were moved 3 times to this unit from the original one we had booked. I did not choose this unit for us, the management did. The building was Emerald Beach Resort in unit 1227. We will not book with BTC again. Period!

2023-04-07T00:00:00.000Z

Great site great prices!!! Love this site. We stayed for our Panama City vacation we could not ask for more it was amazing. Promo code 25 percent off

2023-01-25T00:00:00.000Z

We spent a month at Regency Towers this winter, booking through Book that Condo. This review specifically applies to our experience with the property and with BTC. First off, our particular unit was updated and had very modern and luxurious finishes. For what I suspect is a full-time rental, the unit was incredibly well-stocked and had more in unit amenities than our previous rentals (we've had extended stays at Laketown Wharf and Watercrest). That being said, this particular building is older and shows it's age. This was our second time booking with BTC, the first being at Laketown Wharf in 2021. They were friendly and easy to work with - we communicated primarily through email and everything was pretty simple. They did quickly address a minor issue in our condo - I probably wouldn't have even mentioned it but they gave us a courtesy call to check in after our arrival. I would book with them again in the future, but probably not this unit or building again. Unit pros: Well-stocked kitchen Beautiful finishes (granite, flooring, decor, storage) Large laundry room (and only laundry we've experienced without issues) Large spacious unit (3 bedroom) Unit cons: Our unit occasionally smelled like a mixture of cats and cigarettes (we do not have cats and are non-smokers( Horrible water pressure Horrible wifi connection Occasional electrical issues (can't run coffee maker and microwave without flipping a switch) The beds/bedding could be nicer for this price point Could use better balcony furniture Property pros: Great pools/pool deck Heated pool Easy beach access Lots of seating and I loved the swings overlooking the beach Access to package deliveries Property cons: Wifi sucks Older building Elevator maintenance caused some challenges and longer wait times Fitness room not well-equipped for weights/resistance training, many machines broken Property cons: Wifi sucks Older building Elevator maintenance caused some challenges and longer wait times Fitness room not well-equipped for weights/resistance training, many machines broken

2022-04-24T00:00:00.000Z

OWNERS BEWARE! If you own a property at the Shores of Panama, please, go see your condo and make sure its being taken care of. We rented a condo for our honeymoon, and upon arrival were shocked by how poorly managed and maintained the property was. I have stayed at the shoes of Panama many times in the past, and it was wonderful, but this time was a TOTAL DISASTER. We rented an no pets non smoking condo, only to be met by the stench of stale cigarettes and wet dog upon opening the door. The condo was filthy and in disrepair. every piece of furniture was stained, white/cream curtains were covered in what we hope was chocolate ice cream finger springs from children. They also featured some cigarette burns. pictures had been taken off was and left on the floor, the condo itself was very dirty. Even the card that says "Your room was proudly cleaned and sanitized by...." was filthy and unsigned. We were quickly helped by management and were given several other condos to choose from, sadly each was just as disappointing as the first. They featured unfinished house keeping, rusted out doors, missing numbers above units, stained/ruined Carpets and couches, sand still on the floors etc. I am so sad that this property has been allowed to deteriorate this far... it was once my favorite place to stay. As someone who has their own rental properties and experience with management companies, my heart breaks for anyone who has purchased here and had their investment so poorly managed. I am however grateful to the management company for realizing that their available units were not up to par, and for providing an immediate refund. They may have ruined the first day of our honeymoon, but thank GOD we were able to find a nice place in San Destin.

2021-08-04T00:00:00.000Z

We only stayed one night on July 2nd 2021, and I am glad that it was only one night. We had another condo through another company that we were going to the next day. The condo was an Edgewater Golf Villa and it was terrible. Obviously Book That Condo does not review the properties that they book. The photos that were shown online were very deceptive. I did ask Book That Condo to at least return some of the rental fee for that day, but was told that it would have to go through the general manager. Never heard back from Book That Condo... This condo was in pitiful shape. 1. Upon arrival, the hall toilet was stuffed with toilet paper. In order to flush the toilet, we had to keep lifting the lid off the back of the toilet to flush it. 2. Kitchen walls were dirty and splattered with grease. 3. Red stains were on our master bedroom white bedspread. 4. Ceiling in master bedroom and family area had large unfinished and unpainted patched areas. 5. Serval pieces of furniture were marred and in disrepair. I will not ever recommend or do business with Book that Condo ever again.

2021-06-03T00:00:00.000Z

Our previous reservation with another company canceled on us last minute and we were feverishly looking for accommodations. We stumbled on Book that condo and Ryanna was amazing in our booking process. From finding a location and making sure check in went smoothly she truly went above and beyond. Would definitely recommend and use again.

2021-05-14T00:00:00.000Z

My condo was booked for the weekend of May 21st - 24th at Majestic. I received an email stating my condo was changed to Emarald Resorts due to exiting the program. I received this email April 19th were I confirmed this was fine I will take the new room. No response back. I called April 26 for an updated itinerary. The person I spoke with said they will email pictures of the new unit as well as my itinerary. No email, pictures or intinerary. I called again May 1st for the same info as well as dropping Monday night due to my son final day on the 24th. The lady I spoke with said no problem she will get me pictures plus the updated itinerary displaying the new cost and refunded day. As of May 10th my reservation had to be refunded because the new room was booked to someone else. My email to manager on May 10th has not been returned as of May 14th and still waiting on my refund. I am not one to leave bad reviews or any at all but this one has me a tad upset. I basically promised my son we were going to the beach on these dates now everything that's available are either super high or terribly rated. Plus almost all rentals are booked this summer in the area.

2021-03-29T20:16:14.000Z

I used Book That In to launch my parent and baby classes and was so impressed with both the service and the booking system itself! From the outset, Tim was so incredibly helpful and went out of his way to ensure all of my classes were set up properly in my account. Once the classes launched, the system was so easy to use for both myself and my customers. The waitlist function also worked really well so I could see who else had hoped to book on, and enabled me to see that it would be worthwhile in opening up two more classes. I’ve already set up my next lot of classes on Book That In, ready for the next launch in April!

2021-03-24T00:00:00.000Z

We are staying in one of their houses now and there has been no wifi for four days. We booked a large house for 7 adults and 3 kids. No one has been able to work remotely and kids have been unable to attend school. There is no cell signal in the house so we can't even hotspot. We've tried to speak to customer service, maintenance, house management - anyone and everyone who would listen but no one has offered any help, blaming it on the internet provider. I understand that this is not their fault but our contract is with them and they should at least be TRYING to make things right - they don't even have the decency to at least communicate regularly and keep us in the loop, let alone offer some actual compensation for the inconvenience. ​We were told they have empty houses that have wi-fi and asked for access to one of them during the day but they refused. We have business owners in our family who are literally losing money from not being able to work. They simply do not care. Worst property management company we have ever worked with - STAY AWAY!!!!!!! p.s. Management - We are still here for 4 more days and would LOVE to hear from you with some solutions.

2021-02-12T19:36:18.000Z

Book that in have been outstanding in helping set up online booking for my storytelling classes. The system is easy to use, visually highly appealing and can be branded and embedded on your own website. An excellent booking system and amazing support!⭐️⭐️⭐️⭐️⭐️ I researched widely into which booking system to use and this was the best. Very reasonably priced and user friendly. It has the functionality I was looking for in setting up recurring bookings, waiting lists, free tasters, pricing options and being able to adjust dates. Tim has always been available to answer questions and has provided so much support. They have even tailor adjusted a couple of things to fit what I was looking for. Thank you 😀

2020-09-11T22:30:37.000Z

I am so glad I found Book That In to take bookings for my small business. The system is so easy to use, it has so many useful functions and really helps to keep on top of all my admin - giving me time back and peace of mind that my customers are getting a great experience. Tim is amazing - he gives so much support and is always there to answer questions. Highly recommend 😀

2020-05-27T00:00:00.000Z

Charged me twice instead of refunding me. I had to cancel a spring break reservation. When I called to cancel the customer service rep charged my account again instead of refunding which caused more than a dozen overdraft fees. My bank refunded what they could but I still had numerous fees associated with the double charge. They did eventually refund both charges but not until weeks later. I called book that condo several times in regards to the overdraft fees and was told each time that all the managers were in meetings and that they were extremely busy due to the travel ban but someone would call back. Never happened. I thought I'd be patient and let the virus situation calm down a bit and call back, which I did. Funny enough, they were all in meetings once again. I called back 2 1/2 hours later and spoke to Stephanie. She stated that my bank should refund the fees and not them. I explained that they did what they could but was still left with several fees due to their mistake. She continued to state that it's not up to them that it's up to my bank and that they refunded me the same day the charge was placed, which is false. If that were the case I would not have received any overdraft fees. I even stated I would take half the amount ($204) of the fees instead of the full $408. They would not even consider that as a resolution. After being patient and months of trying to get resolution, I gave up. Book that condo has no consideration for their customers and refuses to take responsibility for their mistake that cost me over $400. It's no surprise to me they aren't accredited with BBB and their score of an F is very accurate.

2019-09-02T00:00:00.000Z

This is the worst experience I have ever had with booking a condo online. I signed everything they needed online and received a call on the day we were arriving that we needed to go by their office to sign paper copies! An office which was at least 10 miles away from the beach front condo we were renting. A pretty crappy condo as it turned out. A/c barely worked. We replaced a nasty filter and had to hang a sheet over a west facing sliding door because the blinds didn't work. Good thing we brought a fan. Carpet looked nasty as well.

2019-08-15T00:00:00.000Z

The condo was booked under Bryon Rodriguez per the dates and unit listed in my original post.

2019-05-01T00:00:00.000Z

Lol facts are facts! Michelle is trash, and so is "book that condo" for allowing such a person work there! I don't care who is free or the activities you "offered", I didn't plan to go do any of those activities in the first place. Bottom line, Michelle does not know how to deal with customer service! I am a manager myself and never would I ever speak to someone the way her and the rest of your staff did me and my husband, nor would I rock back and forth in a chair shaking acting like I'm ready to fight a customer, so while you're explaining your side of the story, can you explain WHY SHE WAS DOING THAT?!?!? I'm sure the entire world would love to read about that one. By far not good customer service and bad for business on her end. Just FYI for anyone who would like to book any of the properties, I highly suggest go straight through the condos themselves or the ACTUAL OWNERS, it's WAYYYYY CHEAPER.... that's coming from someone who rents directly through them quite often! I'm sorry I ever went through "book that condo" !!!! Xoxo -Jerema