Michael's Collision Center
2026-08-08T04:10:54.845Z
I recently contacted Michael’s Collision in Burien after having a very disappointing experience with the repair work performed on my Tesla by Carstar Collision in Des Moines.I learned that Michael’s Collision is a **Tesla Certified Collision Repair Provider**, so I reached out to have my vehicle looked at and get a professional opinion on the work that had been done. I had serious concerns about the quality of Carstar’s repairs and wanted an independent perspective.Michael took the time to inspect the vehicle and listen to my concerns. His professional opinion was that I should take the vehicle back to Carstar and give them the opportunity to correct the work they had performed. I really appreciated that he was straightforward with me and did not simply try to take the repair job for himself.Based on what I experienced, I am extremely disappointed with the quality of the work performed by Carstar. When a shop is handling collision repairs on a Tesla, I expect the work to be completed properly, professionally, and to the appropriate manufacturer standards. Unfortunately, that was not my experience.What impressed me most about Michael’s Collision was the **honesty and professionalism** they demonstrated. Even though I was looking for another shop to address the problems, Michael gave me his honest assessment and recommended that the original repair facility be given the opportunity to make things right.I would definitely consider Michael’s Collision for future Tesla collision repairs. Their willingness to give an honest professional opinion, even when it didn't immediately result in business for them, speaks volumes about their integrity.