2026-09-28T06:15:53.918Z

I’ve been having ongoing back and neck issues and visited Relive Physio, where I saw Raj. He was very kind, professional and really took the time to understand my problems. The physiotherapy provided and exercises recommended have genuinely helped and I’ve noticed a real improvement. Would definitely recommend Raj and Relive Physio.

2026-09-24T12:49:20.616Z

Welcoming and friendly, I was listened to and provided with treatment to suit my symptoms which I am pleased to say have now gone. Suryadeep was very knowledgable about the condition and explained what treatment he was giving me and how it would help. He also gave me exercises which will help going forward. I would have no hesitation in returning should the need arise and recommending to others. Thank you !

2026-09-23T10:46:13.117Z

Niya was fantastic from start to finish. She helped me recover from my knee injury and, most importantly, got me back to running again. She was knowledgeable, supportive, and really listened throughout my treatment. I’m incredibly grateful for her help and would highly recommend her!

2026-09-11T07:53:02.448Z

Excellent physio. Mohanna instantly diagnosed the issue (that I’d struggled with for years) and over the course of 5 weeks completely rectified the problem. Highly recommended

2026-09-09T22:51:10.186Z

Given the overwhelmingly positive reviews, I had expected a very different experience. Unfortunately, my experience was nowhere near what the existing ratings would suggest.Back in January, I attended several sessions through Bupa for ongoing chest/back pain. Everyone was friendly and pleasant, but over the course of the treatment I gradually lost confidence in the advice I was being given.At one point I explained that the location of the pain had changed slightly and was told this was a good sign and meant things were improving. This didn’t make much sense to me as I wasn’t actually feeling any better overall and, if anything, my symptoms were becoming progressively worse.I was given resistance-band exercises to do at home, but I repeatedly struggled to understand whether I was doing them correctly or what I was supposed to be feeling. During the appointments I had, I was watched doing a couple of repetitions with bands, which wasn’t explained very well, and wasn’t given any feedback or correction on my form despite explaining that I didn’t feel the exercises were helping. I also explained that they appeared to be aggravating my symptoms, but was still advised to continue with them at home.Towards the end of another appointment I mentioned that I’d read online about thoracic extensions and thread-the-needle potentially helping with this type of problem. I was essentially told that I could try them, without being shown how to perform them, while the appointment was being wrapped up. This was particularly frustrating because the reason I was attending physiotherapy was to receive proper assessment and guidance rather than having to find potential exercises myself online.Across the sessions, treatment largely seemed to consist of relatively light massage, with very little reassessment despite me repeatedly explaining that I wasn’t improving. By my fourth session I was actually in more pain and it was affecting my movement. It was only around this point that pursuing a scan through Bupa was discussed.I ultimately chose not to attend my final session. By that stage I didn’t feel that what I was saying about my symptoms was really being listened to, and I was becoming worse each time I returned rather than seeing any improvement. I therefore couldn’t see any benefit in continuing with the same approach.I completely understand that physiotherapy isn’t guaranteed to resolve every problem, and my criticism isn’t simply that the treatment didn’t work. My issue was the apparent lack of reassessment when it wasn’t working, limited guidance on whether I was performing the exercises correctly, and the lack of any meaningful change in approach when I reported that my symptoms were worsening.The staff were friendly throughout, but unfortunately I came away feeling that the treatment had been quite superficial and that my concerns weren’t being properly investigated. Based solely on the overall treatment I received and the outcome of the sessions I attended, I genuinely couldn’t justify giving more than one star. I wouldn’t return or recommend relive.

2026-09-09T12:43:20.638Z

I found Relive after weeks of pain and discomfort following a running injury that had been misdiagnosed. Mohana undertook a very thorough examination of my knee and found the problem. A course of treatment followed to rectify the knee injury and the associated muscle tethering that had occurred. The treatment was not always the most comfortable but it got to the heart of the problem, and combined with Mohana’s tenacity, kindness and good humour the knee is restored to full function and I am now confidently ready to tackle the Great North Run and future races. Given how accident prone I am it is highly likely that I will need physiotherapy again and I would not hesitate in returning to Relive.Thanks so much Mohana and Team

2026-09-06T13:00:02.410Z

In rough seas on the last morning of a recent cruise, I experienced sea sickness and what I now know to be a paroxysmal positional vertigo attack. The effects disappeared after a few hours, only to return a few weeks later and, again, a few weeks after that. During these periods, I felt generally unsteady when walking and any head movement when lying down caused immediate short lived discomfort and associated symptoms.At this stage, I decided to seek help and approached Relive Physiotherapy who advertise the treatment of vertigo on their website. I saw Raj who was extremely approachable and questioned me thoroughly during my first appointment before carrying out a physical assessment and prescribing some initial light exercises. It was made clear that my problems were due to displaced crystals in my right ear and that the treatment and recovery would take place over a number of weeks and would feature a range of exercises of increasing severity in order to address all possible locations for the displacement. Although I felt a significant improvement after a couple of sessions, I felt fully recovered after around five appointments in total. At that point, Raj said that I no longer required regular treatment and gave me a post treatment exercise programme to carry out. That was a couple of months ago and I am pleased to say that I have had no reoccurrence of symptoms and can carry on my life as normal. Many thanks to Raj and the team at Relive.

2026-08-27T15:39:16.622Z

SHOCKED AT THE OVER-REACTIVE BEHAVIOUR OF EMMANUEL! This is not a review about the physiotherapy treatment at this practice. Its about the member of staff called Emmanuel. He was the contact that booked my first consultation. I asked how much the initial appointment was. When he told me it was £98 I suggested that this was a lot compared to most practices. He claimed I would get a 'very senior' physiotherapist. I also enquired how much the follow up sessions were. He eventually told me about the prices of the courses that they sell, not an individual session. He appeared resistant to being questioned.On arrival at my consultation I was met with what I considered, a young physiotherapist. I asked her how old she was. She said 26. I said I was led to believe that I was going to be with a 'very senior' physio. She stated that if I wanted a very experienced physio we could stop and I could pay £130. I said that was not the point I was trying to make. I had been led to believe I was meeting a 'very senior' physio for £98. She said she would pass my comments on and we continued the rest of the amicable consultation.Following my consultation, it was suggested that I purchase the bronze course, I said I would think about it and I left. Before I got home I had missed a call from Relive. I rang back, Emmanuel picked up the phone and said 'I understand that you were very unhappy with your session because the physio was too young'. I said no, I was not unhappy with my session, I said to her that I was expecting someone more senior. He then continued to forcefully justify that a 26 year old physio is very senior, and that I had misinterpreted what he meant. I tried to explain that in my experience, in any profession a 26 year old is not considered 'very senior'. He continued to rudely talk over me to get his point across, until I said this is very confrontational and you are actually putting me off, and I said I was ending the call.Not long after I received a lengthy email stating that I had decided to go with another physio (which I hadn't). That I had questioned the physicians ability, based solely on her age (which I hadn't), and that this was not appropriate and respectful. Then it went on to declare how all staff are appropriately qualified and should be treated with dignity and respect and how it is no longer appropriate for Relive to provide my care.I was absolutely shocked as the physio was very amicable, professional and we had a pleasant 40 minutes together! I could not understand how such a reaction could be made out of me questioning the meaning of "very senior" . I suspect that the real issue was that I asked too many questions of the hard sell sales process that is in place here. They push you to go from a consultation to commitment to a £500 to £1000 course.As I said this is not a review of the physiotherapy service, but one of the pushy sales tactics and in particular the rudeness and the dramatic, unnecessary behaviour of Emmanuel. I have gone to Bridgegate Physiotherapy now, where I am listened to and not pushed into signing up to a significant investment.

2026-08-27T15:39:16.622Z

SHOCKED AT THE OVER-REACTIVE BEHAVIOUR OF EMMANUEL! This is not a review about the physiotherapy treatment at this practice. Its about the member of staff called Emmanuel. He was the contact that booked my first consultation. I asked how much the initial appointment was. When he told me it was £98 I suggested that this was a lot compared to most practices. He claimed I would get a 'very senior' physiotherapist. I also enquired how much the follow up sessions were. He eventually told me about the prices of the courses that they sell, not an individual session. He appeared resistant to being questioned.On arrival at my consultation I was met with what I considered, a young physiotherapist. I asked her how old she was. She said 26. I said I was led to believe that I was going to be with a 'very senior' physio. She stated that if I wanted a very experienced physio we could stop and I could pay £130. I said that was not the point I was trying to make. I had been led to believe I was meeting a 'very senior' physio for £98. She said she would pass my comments on and we continued the rest of the amicable consultation.Following my consultation, it was suggested that I purchase the bronze course, I said I would think about it and I left. Before I got home I had missed a call from Relive. I rang back, Emmanuel picked up the phone and said 'I understand that you were very unhappy with your session because the physio was too young'. I said no, I was not unhappy with my session, I said to her that I was expecting someone more senior. He then continued to forcefully justify that a 26 year old physio is very senior, and that I had misinterpreted what he meant. I tried to explain that in my experience, in any profession a 26 year old is not considered 'very senior'. He continued to rudely talk over me to get his point across, until I said this is very confrontational and you are actually putting me off, and I said I was ending the call.Not long after I received a lengthy email stating that I had decided to go with another physio (which I hadn't). That I had questioned the physicians ability, based solely on her age (which I hadn't), and that this was not appropriate and respectful. Then it went on to declare how all staff are appropriately qualified and should be treated with dignity and respect and how it is no longer appropriate for Relive to provide my care.I was absolutely shocked as the physio was very amicable, professional and we had a pleasant 40 minutes together! I could not understand how such a reaction could be made out of me questioning the meaning of "very senior" . I suspect that the real issue was that I asked too many questions of the hard sell sales process that is in place here. They push you to go from a consultation to commitment to a £500 to £1000 course.As I said this is not a review of the physiotherapy service, but one of the pushy sales tactics and in particular the rudeness and the dramatic, unnecessary behaviour of Emmanuel. I have gone to Bridgegate Physiotherapy now, where I am listened to and not pushed into signing up to a significant investment.

2026-08-20T08:36:23.172Z

After being told I had sciatica by my NHS physio, the exercises I was asked to try didn't seem to help. I was unable to sit, walk or stand without severe pain which was in my leg, knee and back. So I contacted Relive physiotherapy and saw Mohana, she diagnosed a bulged disk. Mohana explained my treatment plan which included manual therapy on my back, combined with stimpod to treat the radiating nerve pain in my knee and leg. The combination of treatments really helped with the pain and and resulted in a much shorter recovery time without the need for prescription painkillers. I am now pain free and able to walk, stand and sit comfortably. I can't thank Mohana enough, she is so professional, caring, friendly, and amazing at what she does. The whole atmosphere at Relive from the moment you walk in is so relaxing and professional, everyone including the reception staff have such a positive and friendly, ethos.I highly recommend Relive Physiotherapy.

2026-07-31T08:54:53.892Z

Niya was excellent and successful treated my tennis elbow and back injury 😊

2026-07-24T13:45:42.579Z

I can highly recommend using relive physiotherapist. Staff go above and beyond to help you. Since having my steroid injections I am pain free. Thank you

2026-07-21T19:09:49.479Z

Outstanding service from a business that cares. I went to Relive with neck pain and was provided with excellent support from Suryadeep - who is always very kind and made the recovery process go smoothly. I would recommend Relive to anyone in need of physio support and will be using them again if needed. Thanks to Suryadeep and the whole team for everything.

2026-07-18T13:21:06.181Z

2026-07-17T08:23:27.305Z

Good eveningI wanted to pass on my thanks for the physio treatment I’ve had over the last few months — especially from Niya, who’s been superb, but really from the whole team.I’ve been to several physios over the years, and hands down the treatment and service at Relive has been the best. Every member of staff is helpful and positive, everyone seems to genuinely enjoy their work, and it shows the moment you walk in.The booking system and admin are super-efficient too and I can’t speak highly enough of the service.I’ve already recommended you a few times, and I know exactly where to come next time the body breaks down.Thanks again and enjoy the weekend when it arrives.Dave

2026-07-14T13:23:08.778Z

Unfortunately I can’t recommend this relive physio. My experience was disappointing from start to finish — the staff were unaccommodating and the overall level of professionalism fell well short of what I’d expect from a healthcare provider. I felt like my needs weren’t being taken seriously, and the atmosphere didn’t inspire confidence in the care I was receiving. I’d suggest looking elsewhere if you’re after a practice that treats patients with respect and attentiveness.

2026-07-08T15:12:45.934Z

Great team of people, good advise and exercises given to maximise the repair to the affected area.

2026-07-08T05:18:49.231Z

Really gifted team - came to Shivani with some issues re numbness in the hand as a complication of a spinal fusion almost a year ago, and she did incredible work to get my recovery back on track. 100% recommend

2026-07-06T19:57:30.648Z

Absolutely amazing service, I had Mohana for my physio, she is so welcoming and great at what she does. I can't thank her enough for the treatment and care she has given me.After having unsuccessful treatment from my NHS physio I tried Relive. Mohana diagnosed a hamstring injury and clearly explained a treatment plan. I am now pain free and able to resume my workout routine.The reception staff are professional, friendly and very welcoming.I would recommend Relive Physiotherapy to anyone suffering discomfort and pain.

2026-07-02T13:14:37.120Z

I am midway through my treatment from chronic (almost 4 years)and extremely stubborn gluteal tendonipathy and GTPS.I can highly recommend Suryadeep as my physio.He has not given up on me even though it's a complex issue and I was thrown on the scrapheap by the NHSHe is constantly adapting to my needs and has encouraged me all the way.He is as determined as I am to beat this condition and give me my life back.It is crucial to put in the hard work if you want results though!His optimism inspires me for the future.He has a great sense of humour while remaining professional which puts me at ease.I have definitely improved since commencing treatment with him but still have a way to go. I would not hesitate to recommend him to others.I would also like to say thank you to all the Receptionists Iain, Phat, and Emmanuel.They are all so friendly and welcoming and very prompt at dealing with enquiries.