based on 339 reviews
I am VERY impressed with the work of this company from start to finish. Very clear quotation, good pricing and information about rebates. Very nice people who did the installing. Highly recommend!!
Asif was very professional and thorough when he inspected my home AC system and provided a detailed description of recommended air source heat pump models and pricing. Colin and Jason performed the installation and were very thorough, respectful and great to chat with. They left no mess and answered all my questions in detail. It was also very easy to get a hold of them by phone and email as Ka... More
Asif was very professional and thorough when he inspected my home AC system and provided a detailed description of recommended air source heat pump models and pricing. Colin and Jason performed the installation and were very thorough, respectful and great to chat with. They left no mess and answered all my questions in detail. It was also very easy to get a hold of them by phone and email as Kanika managed the admin work. By the end, I went with a GE ASHP (Model # AUH2436ZGDA) with a ADP evaporator coil (Model # HG34936A155A0004AP - 3T) and a surge protector. The AIDO team were very easy to work with and showed that they are very knowledgeable and approachable. I would recommend their business in the Guelph area in making your home more efficient. Less
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Great company and great value. Jason came out to service my tankless water heater. He answered all questions I had in a way that you could understand in a polite and professional manner. Highly recommend.
1 year old water tank repair cost more then the tank with them. Called around and found much more reasonable options.
Should have went with another company. After calling around to get their product repaired. I’ve realized it was a big mistake choosing them.
Not a great experience at all. Very disappointing. Manufacturer believes the installation was done poorly. Resulting in my tank failing after 1 year.
The people who work at this company are knowledgeable and easy to work with. The technicians always kept me up to date while installing my equipment needed. They kept the area clean and tidy. Kanika who works in the office kept me up to date as needed and she was easy to reach. I would definitely call them again.
I Recommend Aido Climate Solutions Inc. Check Them Out Along With My YouTube Channel: https://www.youtube.com/channel/UChWClWqXQWrl8rD7MvJGfvw
A very quick and professional install with thorough cleanup. Thank you Aido! And Jason
Jason was extremely knowledgeable and helpful. We were pleased Aido was able to accommodate us in a timely manner.
Excellent service, very knowledgeable and professional.
Asif goes the extra mile. He has quickly become my go-to guy not only with my newly installed water heater but with broader heating and air-con issues. Highly recommended!
Asif and team installed a Navien Combi on demand boiler system in a rental duplex for us this summer.Their service was exceptional from initial contact with Kanika in setting up the consultation to final completion of the install. At time of consult, Asif took the time to explain the details for repair of the existing unit vs replacement. We chose replacement. The space for the install was tight ... More
Asif and team installed a Navien Combi on demand boiler system in a rental duplex for us this summer.Their service was exceptional from initial contact with Kanika in setting up the consultation to final completion of the install. At time of consult, Asif took the time to explain the details for repair of the existing unit vs replacement. We chose replacement. The space for the install was tight and challenging - they were patient and persistent. Upon completion, they thoroughly explained the workings of the system in a manner we could understand. The finished job was high quality in all aspects. In my experience, Aido is a rare find in this area of service work. Professional. Attentive. Knowledgeable. Skilled. Thorough. And on top of all that, respectful and kind. Less
From meeting Asif, to dealing with Kanika, the while process was made very smoothly. Absolutely nonpressure from the company, offered quality service. Arrived on-time, provided excellent workmanship, and took the time to explain proper maintenance after installation. I cannot recommend this company enough. The one thing that absolutely amazed me about this company is the help they offered to our ... More
From meeting Asif, to dealing with Kanika, the while process was made very smoothly. Absolutely nonpressure from the company, offered quality service. Arrived on-time, provided excellent workmanship, and took the time to explain proper maintenance after installation. I cannot recommend this company enough. The one thing that absolutely amazed me about this company is the help they offered to our community in need during covid. They offered to run errands and drop groceries off to those in need, no I will never forget that!! They truly care about not just their clients, but as a community as a whole. Give them a call if you're in need of the services they offer, you won't be disappointed! Less
Always great service , really glad I have them to do my inspections and servicing All of the above apply Thanks
these guys consistently provide professional service and recommendations.. appts are booked online but you get followup and they show up on time..
I get that business can be busy and at times people run behind. The least you can do is give us a call and tell us you're running behind. I had an estimate for a quote set up for 2-4 pm. We changed around our day and schedule in order to be home. No one called or answered the phones when we called during the time to find out what's happening. We finally received a called at 5:30! An hour and half... More
I get that business can be busy and at times people run behind. The least you can do is give us a call and tell us you're running behind. I had an estimate for a quote set up for 2-4 pm. We changed around our day and schedule in order to be home. No one called or answered the phones when we called during the time to find out what's happening. We finally received a called at 5:30! An hour and half after the window to say "we're running behind". Would have been nice to know that during the 2 hour window. Won't be calling you guys anymore. Less
Great experience working with the team at Aido. They helped me upgrade my old system to a new Bosch Heat Pump and Furnace. Highly recommend this company!
Excellent customer service and expertise. New AC is keeping the house cool! The team installed then discussed tips and maintenance with me to ensure I get the best performance and longest lifespan out of our new equipment.
All round excellent. Best folks for HVAC, anywhere!
I chose to use Aido for my heat pump / furnace installation primarily due to Asif's thoroughness during the quotation process. We also had a water softener installed. The team that came to install the system was polite, on time and stayed late to make sure the job was done on time. We had one minor issue after the installation, and Asif came out to fix it without issue. I was also impressed w... More
I chose to use Aido for my heat pump / furnace installation primarily due to Asif's thoroughness during the quotation process. We also had a water softener installed. The team that came to install the system was polite, on time and stayed late to make sure the job was done on time. We had one minor issue after the installation, and Asif came out to fix it without issue. I was also impressed with their communication, including when they were on their way, and following up after the job was done. Less
I ve used aido before and was very impressed and this time too Asif took his time with everything checking everything to see what the problem was, instead of telling us replace the whole system like the other person we has come in. Aido is very reliable and honest and it's very hard to come by honest people nowadays.
Asif is amazing and did my Navien Combi-boiler repair in record time. Had my heat up and running very quickly.
Of all the HVAC companies I speed dated last fall for quotes on a new furnace and AC install, Asif from Aido had the best quality components AND the most competitive pricing. It was clear he wanted our business more than the competitors, and the installation was seamless and professional, the furnace room was spotless when they were done. Highly recommend these guys if you need HVAC/water heating... More
Of all the HVAC companies I speed dated last fall for quotes on a new furnace and AC install, Asif from Aido had the best quality components AND the most competitive pricing. It was clear he wanted our business more than the competitors, and the installation was seamless and professional, the furnace room was spotless when they were done. Highly recommend these guys if you need HVAC/water heating work of any kind. Less
When our 20 year old furnace stopped suddenly last year (2022) we placed a call to Aido. We saw their unique company van in our neighborhood a few month prior. When we called Aido, a service rep arrived quickly! There was no way to recover our old furnace (the fan broke) so we sat down and discussed our needs. We were not pushed into purchasing any thing more than what we needed. The unit the ... More
When our 20 year old furnace stopped suddenly last year (2022) we placed a call to Aido. We saw their unique company van in our neighborhood a few month prior. When we called Aido, a service rep arrived quickly! There was no way to recover our old furnace (the fan broke) so we sat down and discussed our needs. We were not pushed into purchasing any thing more than what we needed. The unit the rep suggestion was based on the size of our home and the air cleaner we needed was based on our personal needs. In the end we needed to replace our old ac as well because it was pretty old and very loud. I am so thankful we purchased a new furnace because the heat exchange was cracked in three sections (very dangerous). It pays to replace a 20 year old system because we are already saving on our energy bill. We are also magical comfort plus club customers so the Semi-Annual Precision Tune-Ups are included. In addition to the above we purchased a new tankless water heater and they returned our rental to reliance on our behalf! Thank you Aido for your honesty and professional team. We never have to worry about being taken advantage of! Less
Asif was out to install a new Ecobee thermostat for our family. He was very thorough and informative during the process. He is very professional/knowledgeable and I will use Aido for my future HVAC needs. Thanks again!
Great service and very professional! I have been very impressed by the quality of service Asif and his team has provided. From the initial meeting with Asif to completion of the job. Job well done.
I don't usually post reviews but aido was great.. Easy booking/scheduling and an outstanding technician who shared lots of information on my furnace and AC.. Sorry for talking your ear off mike! :)
Mike was very knowledgeable and friendly. He did a thorough investigation and found the actual problem and didn't even charge us for the 2nd visit. Our Furnance is working perfectly fine since after. Thanks
Our Water heater broke days before Christmas. Michael from Aido gave me 4 quotes with options the same day I called. I decided to buy and they were able to start 2 days later. They even arranged to have my old water heater delivered back to Reliance as part of the service. Everything was installed quickly and professionally with reasonable prices. The entire Aido staff clearly work together fro... More
Our Water heater broke days before Christmas. Michael from Aido gave me 4 quotes with options the same day I called. I decided to buy and they were able to start 2 days later. They even arranged to have my old water heater delivered back to Reliance as part of the service. Everything was installed quickly and professionally with reasonable prices. The entire Aido staff clearly work together frontline and behind the scenes. Everyone was so helpful! No hidden costs. Highly recommend this company!! Less
Exceptional Service! I’d strongly recommend.
Aido removed an existing leaking water heater and replaced with a new one. Also installed a new water softener. Professional. Great communication. Technically sound solutions. Spent time with me and did multiple visits to answer questions, without rushing. Quick delivery. Completed small side tasks free of charge. Would have been 5 stars but they were expensive in comparison to other quotes and d... More
Aido removed an existing leaking water heater and replaced with a new one. Also installed a new water softener. Professional. Great communication. Technically sound solutions. Spent time with me and did multiple visits to answer questions, without rushing. Quick delivery. Completed small side tasks free of charge. Would have been 5 stars but they were expensive in comparison to other quotes and did minor damage to wall/floor without identifying the accidents to me. Less
We were very pleased with Aido Climate Solutions every step of the way in the process of purchasing our furnace, having it installed and dealing with all of the associated paper work. Asif was very thorough and patient in explaining the options for purchase, and at very competitive prices. He is very knowledgeable about the technical aspects of heating systems. The installation technician, Mike, ... More
We were very pleased with Aido Climate Solutions every step of the way in the process of purchasing our furnace, having it installed and dealing with all of the associated paper work. Asif was very thorough and patient in explaining the options for purchase, and at very competitive prices. He is very knowledgeable about the technical aspects of heating systems. The installation technician, Mike, did an excellent job of installing the furnace. Kanika in the office did an excellent job of guiding us through every step in the process and helping us with the necessary paperwork. I highly recommend Aido Climate Solutions. In my opinion, they are above and beyond most of the other companies out there. Less
Asif went above and beyond when fixing our furnace. He was able to find the part needed quickly and drove to Waterloo to pick it up asap so we could have the furnace fixed as soon as possible. He explained us some possible problems we might have with the AC as well and even fixed a small thing so it was up to code. He was very patient explaining about the problem. Highly recommended, we will be c... More
Asif went above and beyond when fixing our furnace. He was able to find the part needed quickly and drove to Waterloo to pick it up asap so we could have the furnace fixed as soon as possible. He explained us some possible problems we might have with the AC as well and even fixed a small thing so it was up to code. He was very patient explaining about the problem. Highly recommended, we will be calling them in spring for the AC. Very professional and polite. Less
Based on two service calls, last year’s maintenance and this year’s water heater issue, I have found that I have had to troubleshoot and ask too many questions. Based on this, I wasn’t confident enough to follow through on any suggestions recently presented. My gut feeling was correct, and the issue was resolved with little expense to me. I’m not pleased with the fact of being out the monies spen... More
Based on two service calls, last year’s maintenance and this year’s water heater issue, I have found that I have had to troubleshoot and ask too many questions. Based on this, I wasn’t confident enough to follow through on any suggestions recently presented. My gut feeling was correct, and the issue was resolved with little expense to me. I’m not pleased with the fact of being out the monies spent on their service call advice! Less
I picked Aido Climate Solutions because of all the positive reviews and 5 star rating. I was not disappointed! I received a call the day before to know what to expect, and then I received a text message tracking the technician's arrival. The technician arrived on time. The technician was friendly and helpful and explained a lot about our furnace. It was really useful information. The work w... More
I picked Aido Climate Solutions because of all the positive reviews and 5 star rating. I was not disappointed! I received a call the day before to know what to expect, and then I received a text message tracking the technician's arrival. The technician arrived on time. The technician was friendly and helpful and explained a lot about our furnace. It was really useful information. The work was exceptional and we feel very happy that our furnace is safe and well-maintained. Would highly recommend. Less
They installed water filleration system (R/O) at my house first of all its very impressive how the introduction messsge was given through the company prior arrival of there sales person with their picture and portfolio. Andrew the sales person was so friendly he spent approx 45 minutes with us and given us all the solutions for our queries and after that Mike there technician went an extra mile t... More
They installed water filleration system (R/O) at my house first of all its very impressive how the introduction messsge was given through the company prior arrival of there sales person with their picture and portfolio. Andrew the sales person was so friendly he spent approx 45 minutes with us and given us all the solutions for our queries and after that Mike there technician went an extra mile to install/locate our water line problem. Aido people are indeed throughly professional and hence strongly recommend. Less
Great experience. Was able to make an appointment on a Sunday. The technician Jeff showed up on time. He was informative, professional, and the problem was solved quickly.
Great professionals, this company is worth paying hard-earned money to...
Repaired my Kenmore water softener. Very knowledgeable and explained things so I could understand. Offered follow up if required. Very satisfied!
Michaels service was prompt and quick. As expected from Aido Climate Solutions, who see above all the other companies of their type in the Guelph region.
Great experience with Aido. Responsive, informative and really happy with the overall experience. Would recommend and will use again is/as need arises.
We had Asif come to do the quote. The owner Asif is a very nice and informative man, I learned a lot both about AC and the rest of my appliances (water heater and furnace). I was able to get a very quick turnaround on an AC install and the team did a great job. I will be reaching out to Aido whenever I need to upgrade any of the home appliances he offers.
They charged a $150 fee just to show up and “diagnose” and then addition fees to “fix” the problem . However, they misdiagnosed our problem and didn’t “fix” the issue, yet still charged $$$. Came up with a bunch of excuses/reasons why it wasn’t fixed but refused to refund any money. We don’t mind paying the diagnostic fee, but to be stuck paying for something that wasn’t fixed and misdiagnosed is... More
They charged a $150 fee just to show up and “diagnose” and then addition fees to “fix” the problem . However, they misdiagnosed our problem and didn’t “fix” the issue, yet still charged $$$. Came up with a bunch of excuses/reasons why it wasn’t fixed but refused to refund any money. We don’t mind paying the diagnostic fee, but to be stuck paying for something that wasn’t fixed and misdiagnosed is a crime. ****wonderful response back from the president, however you most definitely have added untruthful information to make yourselves look better and left out KEY information from the conversation you had with my husband. There was absolutely NO bashing on Facebook. It was a buyer beware of $150 fee to just show up. We too are loyal, honest Guelph resident who feel were mistreated and taken advantage of.***** Less
Asif, Michael and team privided a great job on being able to diagnose an existing AC issue with our existing system and provide us with many suitable, no pressure options to choose from for going forward. They were all very knowledgeable and offered great insight on each options to take. Would definitely recommend to others for their services. Cheers team!
Would highly recommend to a friend! Knowledgeable, well equipped trucks and fast service.
Aido Climate Solutions installed a ductless AC/heating system for our home. The team gave us a quote quickly and installed the units rapidly once the equipment was delivered. All of the techs were courteous and professional and were very responsive to our questions once the job was complete. We would highly recommend working with them! We now are a part of their subscription package which is gre... More
Aido Climate Solutions installed a ductless AC/heating system for our home. The team gave us a quote quickly and installed the units rapidly once the equipment was delivered. All of the techs were courteous and professional and were very responsive to our questions once the job was complete. We would highly recommend working with them! We now are a part of their subscription package which is great value! Less
Aido is amazing. They were very knowledgeable and very friendly. They were on time for everything and explained everything in full detail. They took their time to answer all our questions about Installing an ac unit. When Mike came in he expIned what he will be doing. He was clean and efficient. When he was done he asked if I wanted to see what he had done. He went through everything. We are ver... More
Aido is amazing. They were very knowledgeable and very friendly. They were on time for everything and explained everything in full detail. They took their time to answer all our questions about Installing an ac unit. When Mike came in he expIned what he will be doing. He was clean and efficient. When he was done he asked if I wanted to see what he had done. He went through everything. We are very happy with the service. Less
Just had a water softener installed. From working with Andrew, to the installers Mike & Natasha, the whole process was great. I would definitely not hesitate to use Aido again. 👍🏻
Just had a water softener installed. From working with Andrew, to the installers Mike & Natasha, the whole process was great. I would definitely not hesitate to use Aido again. 👍🏻
Installation of Water heater was installed on schedule and professionally. Great work and customer service by Andrew & Brandon.
Very Professional. Liked the communication system. Brandon was very cordial and professional in his work. Very satisfied with the work. Shall sure recommend.
Installed new tankless water heater to replace old leaking tank unit. Did a great job and went above and beyond by testing and advising on water softener and updating plumbing to soften cold water as well as hot. Punctual, courteous, responsive, very good experience!
I'm very impressed with the service I received from Aido. Our gas fireplace was struggling since we purchased our new home, so I decided to contact them after seeing a service van in our area. We were able to setup an appointment within the same week. Mike showed up on time, he was very professional and solved our issue for a fair price. I highly recommend!
The technician was very professional and explained the repairs, changes to the system and what to look for in the future to keep my a/c system working efficiently along with helpful advice as a homeowner that I appreciated.
2023 - Aido has come through for us again! The broken AC works perfectly now! Thank you! 2022 - Thanks for your fast service last Saturday morning when our furnace wasn't working! A quick repair and all fixed!
Kyle was wonderful. Showed up on time, super knowledgeable, and spend time explaining how to resolve our issue. He fixed the furnace problem and gave us some further maintenance suggestions.
It was a great experience dealing with Aido Climate Solutions for the installation of a new tankless water heater and furnace humidifier. Andrew, the sales consultant, and the installation crew, Mike and Kyle, were all knowledgeable, courteous and thorough. The whole process was excellent and all equipment and clean-up happened in a professional manner. They explained how everything worked and an... More
It was a great experience dealing with Aido Climate Solutions for the installation of a new tankless water heater and furnace humidifier. Andrew, the sales consultant, and the installation crew, Mike and Kyle, were all knowledgeable, courteous and thorough. The whole process was excellent and all equipment and clean-up happened in a professional manner. They explained how everything worked and answered all my questions. I would highly recommend them to anyone in the Guelph area if you ever need a new furnace, A/C or water heater install. Less
great experience. Company uses technology to make it seemless and customer informed up to the minute. they even were going to upgrade for free due to an inventory issue on their side but issue was quickly corrected so no impact. no many firms would even think of that!. I would definitely recommend and use them again.
Repaired and maintenance on tankless water heater.
Aido has serviced my gas fireplace twice and I had great experiences with the staff and technicians both times. I would highly recommend!
Friendly, great communication and efficient in their work! They offered very fair prices for required equipment.
Good service. New product well and good troubleshooting skills and was able to find root cause and fix all in one visit
Excellent service, knowledgeable, friendly and very helpful employees.
Kyle was very personable, knowledgeable and did a great job.
Super friendly service! Pretty flexible with their hours on when they could come, and took the time to show me how to use my new equipment.
professional competent installation of a water softener.
Excellent customer and installation service! From the time I called to get a quote for our tankless water heater to the moment the installation was finished, everyone I dealt with from Aido was friendly, courteous and respectful. Everyone was prompt and the process was straightforward. The installers (Kyle and Natascha) were professional and friendly, on time, and thorough.
Brandon responded quickly to our service request. He came out and was friendly just like the last time. He explained everything that was happening and fixed our leak quickly and efficiently. Strongly recommend Aido.
Great crew and quality work!
Excellent service, quick and efficient! Very impressed
Super fast response time (this alone is worth 5 stars) and simple, excellent friendly service. Can't ask for much more!
Had a gas heater installed in my garage. The guys from Aido climate solutions are friendly and knowledgeable. They did a great job installing and setting it up for me. Would highly recommend them!
Kyle came on short notice to look at my furnace, even though we couldn't get it up and running he gave me some good advice on the next steps to fix the issue. Thanks for trying and coming on such short notice!
Brandon helped us with a project for the house, he was very prompt, accommodating and knowledgeable. I would recommend him anytime for heating and cooling solutions.
Been served with this guy with a tool to use at my home, such a trust lending me their professional tool without making any business with them was so appreciated. I have read great reviews about them and I will happily require their services as soon as I need, and I will definitely recommend 👌 😊
Great guys and best service in town.
Had a great experience with Aido, especially with the technician Kyle. He was very detailed in answering all my questions in a way I fully understood, without having to use fancy technical hvac terms. Highly recommend!
Fast, friendly, knowledgeable service and provide detailed estimates. The quality of workmanship is top notch.
The gents at Aido were awesome. They replaced our furnace and water softener were needed. Process was transparent, pricing was very fair, super professional. We won’t use anyone else for maintenance and future repairs
Fantastic experience! Asif and his team are friendly, knowledgeable, and just a pleasure to work with. Would highly recommend Aido Climate Solutions for any of your HVAC needs.
Excellent service overall, from the booking and scheduling to the actual service and maintenance advice.
Quick, friendly, professional service. Will definitely be using them again.
Great experience with Brandon and the team. Very knowledgeable staff and efficient. We are very happy with our furnace humidifier. Thanks for the quick turnaround.
We had Brandon as our lead technician, and he did a great job from the initial inspection of our old furnace to the full installation of our new furnace. He did not uptalk the priciest package and he did not charge us any extra fees along the way. We were pleasantly surprised with his professionalism, and with all the coordination from the rest of the Aido team. Thank you for keeping our rental p... More
We had Brandon as our lead technician, and he did a great job from the initial inspection of our old furnace to the full installation of our new furnace. He did not uptalk the priciest package and he did not charge us any extra fees along the way. We were pleasantly surprised with his professionalism, and with all the coordination from the rest of the Aido team. Thank you for keeping our rental property up and running during the winter! Less
Wonderful experience. Quick and reliable service. Will use again!
Great service and very professional staff !!! Very happy with work they did for us in Guelph 1035 Victoria rd south !
Great experience working with Aido. Their team is very knowledgeable and they provided me with very fast, effective service.
arrived within a half hour when our furnace broke. Diagnosed and gave us a quote the same day. Had everything fixed up the next day. The quote and payment terms were very competitive too. Really appreciate the fact that Mike left some space heaters at the house to get us through the day when the furnace was out of commission.
2023 - Aido has come thru for us again. Great job fixing the AC, it works like it should now! Thank you 2021 - Very fast service, reasonable prices, great equipment. That cold bedroom is actually warm now! Also these guys give back to the community by supporting charity.
Excellent service was timely, the technician knowledgeable and fixed the problem promptly
Prompt response and expert service. Really enjoyed the experience.
Brandon was timely, courteous, professional and extremely helpful. We were concerned we would need to purchase a new furnace today but Brandon was able to repair our unit and provide some guidance/expectations for what we may need to do over the next few years as well. Highly recommended!
Fast, friendly service. Great price. Had my problem fix in 5 minutes.
Our technician Michael came to our home today to service our furnace and water softener. He was on time, efficient, and very friendly and answered all my questions. A pleasure to deal with!
Highly recommend! Did an incredible job installing our gas line for stove and BBQ!
Brandon was here on time and was very helpful and pleasant while getting my Air Exchanger up and running. I think my dog wanted to leave with him he liked him that much. Would recommend to anyone.
I was pleased with the information that Brandon provided during his sales call and he gave me confidence about dealing with Aido and there products that they recommend. The installers arrived as scheduled and were courteous and professional. They took the time to explain the various features and functions of our new furnace and left the workspace in a clean and orderly manner.
Great experience with this company. They were prompt to schedule an appointment and friendly and professional when they were at my house. I'll be using them again!
I found the salesperson informative and knowlagable but not pushy. The contract was clear and we'll explained. The technicians were professional and did a very clean job with the installation. A very pleasant company to deal with.
Great guys. Super friendly, and seem to know there way around HVAC very well.
Brandon was prompt very pleasant and completed the necessary service inspection in no time. Thank you
identified the issue quickly and did maintenance.
We contacted many other people and couldn't get anyone to come out and check our water boiler system. We called Aido, they came right away and fixed it no problem. Would highly recommend.
Brandon at Aido performed a thorough tune-up of my heating system and was able to make it out the next day I called. He was super friendly and helpful. I’m thankful he made sure everything was working properly and that he answered all the questions I had. Great Service!
Brandon and the team at Aido did a super job! I had my boiler and hot water heater replaced with a Navien combo unit, and these guys were totally on the ball. This is a big job to begin with and having an old house always introduces unforseen challenges. But Brandon was more than up to the task and didn't stop working until the system was up and running 100%. I am proud to have been able to supp... More
Brandon and the team at Aido did a super job! I had my boiler and hot water heater replaced with a Navien combo unit, and these guys were totally on the ball. This is a big job to begin with and having an old house always introduces unforseen challenges. But Brandon was more than up to the task and didn't stop working until the system was up and running 100%. I am proud to have been able to support local business and couldn't be happier with my choice in vendor. Well done!!! I highly recommend Aido to anyone, even if you're just looking for friendly advice or are considering options for down the road. Less
had a good experience with them while installing my water softener and ro system.
Mike was quick and very efficient. He checked everything thoroughly. He was on time and followed all safety procedures.I would recommend Aido and his team to all my friends and family members.
Aido was quick and responsive when we had an issue with our gas line in the house. Brandon arrived on time and handled the problem quickly. Great service, highly recommend!
We’ve used AIDO on a number of occasions, including air conditioning repair and furnace inspections/ maintenance. Asif and team are quick to respond, honest and reliable. I’d highly recommend them to anyone!
Aido provided us with quick and efficient service when we needed a new water softener. Brendan was there in a matter of hours and had us up and running in no time. Thanks for the help Aido.
They are very professional and knowledgeable!!
They're the only company I'll call for heating, cooling and even my water softener needs. Two big thumbs up!
Went downstairs this morning and smelled gas, and within minutes of messaging Brandon had me booked for an appointment from 2-4, arrived shortly after 2pm and had everything done in less than an hour. Without trying to sound like a WeRateDogs tweet, easy 13/10 score, wouldn't hesitate to call again. Thanks Brandon!
Mike and Natascha arrived at the appointed time, were polite, efficient and did a great job of getting the furnace ready for the winter months. Thanks for wearing booties while in the house. We also appreciated you sending of a picture of the technician in advance of his arrival, so we knew exactly who to expect.
I called Aido for my house's troubled furnace in kitchner. Brandon and Mike showed up , right on time , took their time and checked it thoroughly , from top to bottom.they had in their possession the advanced professional equipments, cameras to see inside the furnace, and other diagnostic tools that I hadn't seen anywhere else.I am very impressed by level of their knowledge which is current, the... More
I called Aido for my house's troubled furnace in kitchner. Brandon and Mike showed up , right on time , took their time and checked it thoroughly , from top to bottom.they had in their possession the advanced professional equipments, cameras to see inside the furnace, and other diagnostic tools that I hadn't seen anywhere else.I am very impressed by level of their knowledge which is current, their honesty above all , straight forwardness, and professionalism.they took their time to communicate their findings, and their solutions very clearly to me, and later I was presented proposals with different choices and costs by email . They were very respectful, polite and understanding. I will have to study and think about all choices they presented and find resources on my own time . I would not hesitate to recommend Aido to anyone in their area of work, who is seeking any HVAC services and professionals. Less
Friendly and courteous technician. Made me aware of expiration on my carbon monoxide detector.
Aido came highly recommended in a local Dad's Facebook group. We needed help with our broken water softener. We assumed we needed it replaced but our Aido technician Brandon wanted to try and clean it up and fix it first. No charge if we ended up replacing it with them. Turns out we're good to go with the repair which was done quickly, professionally and for a very reasonable price. I would highl... More
Aido came highly recommended in a local Dad's Facebook group. We needed help with our broken water softener. We assumed we needed it replaced but our Aido technician Brandon wanted to try and clean it up and fix it first. No charge if we ended up replacing it with them. Turns out we're good to go with the repair which was done quickly, professionally and for a very reasonable price. I would highly recommend Brandon and Aido for any heating, AC, air quality or home water needs! Less
Was extremely happy with technician Brandon and was very professional and was very neat and clean job of installing Air conditioner, Hotwater tank and water softner. Was very professional.
Brandon and Mike have been to my house a few times diagnosing, installing and following up. Each time they have been efficient and professional. This is the only company I've used that has given me a 2 hour window when they will arrive and actually came 10 minutes before the window. Can't say enough good things! ***Update*** I just had Aido back to install a humidifier on my furnace and a bbq l... More
Brandon and Mike have been to my house a few times diagnosing, installing and following up. Each time they have been efficient and professional. This is the only company I've used that has given me a 2 hour window when they will arrive and actually came 10 minutes before the window. Can't say enough good things! ***Update*** I just had Aido back to install a humidifier on my furnace and a bbq line to my back deck. As always, the best service in town. Less
I had a new water softener installed. Asif's work was very tidy and he took the time to relocate the new unit and some piping. You can tell he takes pride in his work! Overall a really great experience. I would highly recommend the Aido team for any home comfort needs!
Prompt, super friendly, thoughtful service and advice. Everything you want in a service provider!
Good price, good service. Recommended.
Professional and quick service. Great advice with the customers needs ahead of their own.
Brandon and his team installed a new tankless water heater and water softener for us today. They came very highly recommended and did not disappoint. Their work was extremely neat, clean and professional. They went the extra mile to clean up the mess that was our existing plumbing. Their pricing was extremely competitive and when they left we felt that we more than got our money's worth. We ... More
Brandon and his team installed a new tankless water heater and water softener for us today. They came very highly recommended and did not disappoint. Their work was extremely neat, clean and professional. They went the extra mile to clean up the mess that was our existing plumbing. Their pricing was extremely competitive and when they left we felt that we more than got our money's worth. We would recommend them for anyone's HVAC needs. Less
We’ve used Aido a few times over the past 2 years for a new air conditioner and new water softener. The prices and service were always great! This past weekend our air conditioner was giving us some problems and Asif showed up within a couple of hours of calling and made sure everything was running perfectly! So grateful for the amazing service they provide. Definitely a 5 star company!
Friendly, knowledgeable and professional. Wonderful customer service from the call to install.
Fast and great service. Called at 3pm on a Friday long weekend about air conditioning issue. Brandon was here within two hours fixing an wiring issue that prexisited the purchase of our house. Great and friendly service highly recommend.
Excellent service from this company and how they were able to get my new AC installed right before the hot weather during Victoria Day long weekend. Brandon was a pleasure to work with from the service call in diagnosing my 15 year old AC that stopped blowing cold air to completing such a clean and professional installation of our new AC. I am very happy with the service and would highly recommen... More
Excellent service from this company and how they were able to get my new AC installed right before the hot weather during Victoria Day long weekend. Brandon was a pleasure to work with from the service call in diagnosing my 15 year old AC that stopped blowing cold air to completing such a clean and professional installation of our new AC. I am very happy with the service and would highly recommend this company to family and friends. Less
Brendan was very polite, knows his job and extremely friendly individual. Reasonable price and affordable repairs. He fixed a minor gas leak in the gas range and performed a dial test. I will definitely use him again!
I had a water heat and water softener installed. The old one was a mess and finally gave out. I figured it would it always bubbled after use. Brandon did a really good job. The piping is really clean and for sure will never leak. He got rid of the old mess that was there and it's just much simpler and cleaner looking now. He moved the softener to the corner too which is a much better place. My ol... More
I had a water heat and water softener installed. The old one was a mess and finally gave out. I figured it would it always bubbled after use. Brandon did a really good job. The piping is really clean and for sure will never leak. He got rid of the old mess that was there and it's just much simpler and cleaner looking now. He moved the softener to the corner too which is a much better place. My old one didn't work at all for 6 years so just happy to have soft water now. The old valves in the last pic started leaking and he came back and installed some new valves no questions. I might have to get new hoses but whatever I can do that. Anyways great service Brandon is a top of the line dude no issues with whatsoever. Aido is much superior to Air ZERO and their horrible rude customer service. I just had to put that in there those guys are horrible. I will recommend you guys to anyone I know and will be back one day when I need a upgrade or service help. Less
Asif's team arrived as scheduled. They wore facemasks throughout the installation. They replaced our AC quickly and professionally. They even fixed some things that were missed by a previous furnace installer. They answered all my questions and gave some helpful tips. Basically, they gave great service at a fair price. I highly recommend Aido for your HVAC needs. 👍👍
These guys really know their stuff and take the time and care to do the little things right! No cutting corners, like some other service providers I have dealt with. Our full furnace and A/C install genuinely exceeded expectations.
5 star service great workman ship very knowledgeable good clean work ... Thank you Aido Climate solutions for making our new instal pleasurable... I highly recommend this company for all your repairs and intall needs they completely reorganized my whole utility room ... what a difference
Just had a new furnace and water tank put in excellent service very knowledgeable about there work clean and tidy great workman ship I would highly recommend this company for service and new installs ... Tank you Aido Climate solutions for make my install and enjoyable one 5 stars
Great service ... responsive, timely and on budget!
Would highly recommend. Furnace died Saturday afternoon and didn't notice until 8pm. I called four "24/7" hour service places. Two didn't answer, one took my number and never called back, AIDO on the other hand was there within an hour. They were through in diagnosing the problem and left us with a couple of space heaters. Returned our call about the quote first thing (on a Sunday morning!) and a... More
Would highly recommend. Furnace died Saturday afternoon and didn't notice until 8pm. I called four "24/7" hour service places. Two didn't answer, one took my number and never called back, AIDO on the other hand was there within an hour. They were through in diagnosing the problem and left us with a couple of space heaters. Returned our call about the quote first thing (on a Sunday morning!) and answered all our questions about a new unit. Highly professional service. Less
This is a fantastic company. We have used them to service our furnace the past three years. They are excellent with communication, follow up and online bookings. Asif is always on time, is very personable, and does a very thorough inspection. We had an emergency repair situation last winter and Asif came by quickly, diagnosed the issue, explained our options very clearly, and then repaired the fu... More
This is a fantastic company. We have used them to service our furnace the past three years. They are excellent with communication, follow up and online bookings. Asif is always on time, is very personable, and does a very thorough inspection. We had an emergency repair situation last winter and Asif came by quickly, diagnosed the issue, explained our options very clearly, and then repaired the furnace efficiently. We are very confident in Asif and we highly recommend his company. We're grateful we found him. Less
Excellent honest service, quick response on a Sunday, during a long weekend! Provides great followup reports to ensure homeowner has all information
we had an emergency call for no heat in february the technician arrived at the time he said and did a thorough job of reviewing the situation. he got my heater back up and running so we were not left in the cold. very professional young man would call them again.
They are always willing to answer all of your questions.
Very quick response, on time appointment , very experienced technician and hard work good quality
The people at Aido, including the owner, technicians and front staff were amazing! Friendly, knowledgeable and caring. My hot water tank was leaking. They came the next day to do a quote and installed the day after...on Christmas Eve! They took the time to discuss all options of water heaters and placement. They also noticed that my furnace air intake and exhaust pipes were installed incorrectly,... More
The people at Aido, including the owner, technicians and front staff were amazing! Friendly, knowledgeable and caring. My hot water tank was leaking. They came the next day to do a quote and installed the day after...on Christmas Eve! They took the time to discuss all options of water heaters and placement. They also noticed that my furnace air intake and exhaust pipes were installed incorrectly, which is a hazard. Even though it was unrelated to the water heater installation they fixed those pipes for free, keeping us safe by making our air healthier. They are very experienced and they were clean and respectful. Their work was excellent. The piping was done in a way to give more space and looks great. I can’t say enough good things about these people and the company. I would definitely recommend them. I will be using them in the future for my HVAC maintenance, repair and new installations. Less
Getting Red Tagged is never a good thing but carbon monoxide leaking into the house is worse. My furnace had a blocked secondary heat exchanger and got red tagged. These guys were back within day with a new furnace and replaced the 17 yo one. Very clean installation, quick and we were back in business. Very quiet Trane furnace installed earlier this week. Working great! Thanks guys.
My hot water tank was leaking so I looked into a tankless hot water system and I’m so happy I did! AIDO came on a Tuesday late in the day and I was so impressed with there knowledge and understanding of this system. Brandon from there company was so informative, knowledgeable about there products he showed me. The price quoted was reasonable for the best tankless water system so I accepted the ... More
My hot water tank was leaking so I looked into a tankless hot water system and I’m so happy I did! AIDO came on a Tuesday late in the day and I was so impressed with there knowledge and understanding of this system. Brandon from there company was so informative, knowledgeable about there products he showed me. The price quoted was reasonable for the best tankless water system so I accepted the quote. Today is Thursday and they came ready to work and removed my old water tank and installed my tankless water system! I couldn’t be more happier with this result! The water is nice and hot! I actually had a shower and for the first time I actually feel so clean and refreshed! I should have done this along time ago! They left my utility area nice and clean, they were so professional and courteous, I will use AIDO for all my utility needs! Less
The staff were knowledgeable and took the time to find just the right HVAC system for our needs and budget. They were on time, efficient and clean with the install, and importantly followed all Covid protocols when in our home. I would recommend them without hesitation.