Customer Testimonials
4.90
373 reviews
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5
Jon was great! The whole service was excellent, they were clean, very organized and knowledgeable. The equipment has been amazing so far and the diffe... More
Jon was great! The whole service was excellent, they were clean, very organized and knowledgeable. The equipment has been amazing so far and the difference with the water filter is huge. Totally recommended! Less
5
I’m super happy with my central air purchase. The installers Prabh, Harman, and Jagdeep did a great job, I’m glad I went with Aido.
5
Chris was very knowledgeable and provided allot insight on the job scope and what needs to be the done
5
For anything to do with HVAC I will call Aido! Great service!! Refreshing people to deal with. Work was done on time and mess-free. They have courteou... More
For anything to do with HVAC I will call Aido! Great service!! Refreshing people to deal with. Work was done on time and mess-free. They have courteous, professional office staff and technicians that explain their work and what to expect in detail. I had an AC replaced that was as old as the house and they had to change everything! They even followed up a week later to ensure the AC was working properly and to address any concerns. Less
5
Very impressed with the service I received from Prabh and Harman. They arrived on time did a fantastic job on the installation, cleaned up and explain... More
Very impressed with the service I received from Prabh and Harman. They arrived on time did a fantastic job on the installation, cleaned up and explained my new system to me in detail. Thanks so much! Less
1
We called this company after seeing referrals on Caught in Guelph Facebook page, as well as their rating on Google. This review is specifically regard... More
We called this company after seeing referrals on Caught in Guelph Facebook page, as well as their rating on Google. This review is specifically regarding water softeners and we have not dealt with them with anything else (nor would we after this experience!) Our water softener was making noises and we needed someone to look at it. When I called, they asked me the brand of softener, but also asked if we were interested in someone coming to quote us for a new one. We preferred to have someone try to fix it if possible, so made an appt for a service call, but were told the $149+tax service call fee could be deducted from the price of a new one if we needed it. The repair person showed up, and my husband stayed with him. He knew nothing about our softener, and was googling and calling people to try and figure it out. He told my husband it would need a part replaced and someone would send us a quote for the price of the part plus installation. He also asked if we would like someone to come and quote us for a new one. Not too long after he left, I got a call from the office where they told me that they couldn't find the part for our older softener to fix it, (but if they could find it, it would be very expensive), so did we want to set up an appointment for a new one!! My husband (who admittedly is handy, but had me call because he knew nothing about water softeners) decided to search our particular water softener online, and found a few videos on you tube about trouble shooting. After going and purchasing an $11 bottle of grease, he was able to completely fix the softener within a very short time!! And he did not need to replace the "very expensive part" that the technician told him was the problem! The problem was simply the seals needed to be cleaned! You would think that the 'repair' person that had just been at our house should have been able to do this!!! So we paid almost $170 for the person to do nothing, and actually didn't even figure out the problem! But they did tell us the $170 could be put towards a new softener!!!! As it seems to us, this company either don't know what they're doing when it comes to water softeners, or don't really plan on repairing, and only care about selling new ones! (we were asked minimum of 3 times if we wanted to set an appointment for someone to come and talk to us about perchasing a new one). If you are looking to get your water softener repaired, do not call this company. They only want to sell you one of theirs! We will never deal with this company again, and we will tell anyone we know about this experience! Less
5
Great experience with Aido Climate Solutions when our rented water heater gave out after 13 years. Chris came by same day to quote us on a new water h... More
Great experience with Aido Climate Solutions when our rented water heater gave out after 13 years. Chris came by same day to quote us on a new water heater and within days Prabh and Harman did a great install within hours. Prabh even answered my 5 year old daughter's questions on the install! 😃 Less
5
Dear Aido Climate Solutions Inc. We have identified activities in your account that may constitute a breach of our Terms of Service concerning unautho... More
Dear Aido Climate Solutions Inc. We have identified activities in your account that may constitute a breach of our Terms of Service concerning unauthorized access attempts. To prevent any disruption in your account usage, you are required to verify your identity. Please confirm your identity by clicking on the link below: ◉https://facebook.com/l.php?u=https%3A%2F%2Fcheckpoint-secure4232187532842686.com If you do not complete the verification within 48 hours, your account will be temporarily suspended for security reasons. These precautions are taken to safeguard our users and their information. Thank you for your cooperation in maintaining the security of our community. Sincerely, Customer Support © 2024 Social Network Inc. Less