I moved to the great state of Alabama almost 2 years ago after following my babygirl after she graduated from AU. I live in Tuscaloosa and have OLD REPUBLIC HOME PROTECTION as our home warrenty. I needed a plummer so I called Old Republic to set this up.. I got a call from Extra Care Plumming (out of Birmingham) very nice woman called me, had couple questions and we set up appointment, all this was within just a couple days :) on day of appointment I received a text and call from Andre(extra care) advising he was on his way. As soon as I met Andre I felt very comfortable and at ease, this is very important for me, being a woman alone and not knowing anything about plummimg it’s kind of like taking your car to mechanic and well just not knowing if you can really “trust” what they tell you. It can be scary sometimes.. while chatting with Andre he told me he had like 30 couple years of plummimg but you could just tell he knew what he was doing! He didn’t mind me following him around asking all my questions and actually talking TO me, not down to me :) which means a lot! He explained everything in terms I could understand! :) it turns out to be a very easy fix, he is ordering some parts and will comeback and finish job! My reason for this review is … there are a lot of shady people out there and if this review puts just one other person’s mind at ease … GOOD, GREAT!! Call Extra Care Plummimg and feel more comfortable about your decision!! You can tell Andre cares about his company and reputation, I don’t think he will let you down!! I hope this helps someone who is looking for a dependable plummer :) peace & love Less