based on 131 reviews
Pretty sure this business is closed. Not a soul on site. It looks as though no one has been there for months. Broken glass and trash in the parking lot. It's a shame I drove out here with a high expectation based on their website.
In and out quickly, transparent process (watched from start to finish), good price especially with coupon. Came back for subsequent change but facility is closed for remodeling.
Kind of run down
The business hours say they open at 8am. I got here at 8:15am on a Thursday and there is not a single employee present. Trash is all over the parking lot in the front and rear of the building. The entire establishment looks and feels very sketchy and I definitely don’t want to get my oil changed here. I wasted my time driving across town to get here. I do not recommend this particular Costa Oil l... More
The business hours say they open at 8am. I got here at 8:15am on a Thursday and there is not a single employee present. Trash is all over the parking lot in the front and rear of the building. The entire establishment looks and feels very sketchy and I definitely don’t want to get my oil changed here. I wasted my time driving across town to get here. I do not recommend this particular Costa Oil location at all. Less
My girlfriend went to get an oil change here. This was her first time going here. She initially called in the morning and there was no answer. When she arrived the staff was incredibly disrespectful, making her feel dumb for asking if she was in the right place. After this, in an aggravated and inpatient tone, they told her to pull around back and wait to be called, implying that this is somethin... More
My girlfriend went to get an oil change here. This was her first time going here. She initially called in the morning and there was no answer. When she arrived the staff was incredibly disrespectful, making her feel dumb for asking if she was in the right place. After this, in an aggravated and inpatient tone, they told her to pull around back and wait to be called, implying that this is something she should’ve already know even though she has never been here before. After making her feel very unwelcome and speaking to her in a condescending tone, she chose to leave and get her oil changed elsewhere. I’m very disappointed in the customer service provided here. We chose this place because of the high rating on google. However, our experience did not reflect that rating in the slightest. Less
Great team and service. Also very quick and informative.
A very friendly staff providing a quick and affordable oil change. I'll definitely go back.
The team was friendly, knowledgeable and had me in and out within 10 minutes. I also saved about 20 dollars on a full synthetic oil change compared to what I usually pay at speedee. I strongly recommend this service.
Great customer service! Didn’t have to wait 30 minutes to get an oil change! I was out of there in 10 minutes! I will definitely be using from now on!
The gentleman that do this at the rock Hill location are awesome! So friendly and do a fantastic job. This is the only place I come for an oil change. Great special prices and great customer service.
Always have a great experience with them. Friendly and helpful customer service.
I love coming here! I’ve never had any issues with them.
My wife and I had been using Costa since it opened. However, we’ve been trying to get our oil changes done for the last 3 days. Wednesday, everything was closed. Thursday, the oil containers were full so they couldn’t drain oil. Today, the employee was working on his own squatted truck in the wash bay. We sat there for about 5 minutes while he tinkered away until we finally got fed up and left.
John provided great service!!!
John was very professional and very knowledgeable. Thanks for an outstanding and superb job.
If you want a quality oil change, fantastic, customer service , amazing car service ? You definitely wanna come here! ask for Ricky he is the Goat of car service period!!!
Wonderful service
The service for oil change was awesome. Very friendly. So quick and efficient even while training a new technician. I plan to keep coming back and recommend others do also.
Thank you so much for changing my oil tonight and giving me a laugh! I appreciate it and that’s why I keep coming back!!
Jake & Madison were very kind & helpful. This was a great experience
Great Customer Service and nice guy.Very helpful with any questions I had. I got an oil change on 10/24/2023
Derrick provided great service! He changed my oil within 10 minutes and he was very insightful about the oil that was needed based off my mileage.
I drove by this place many times and thought it was just a car wash, but there is an oil change bay. The reviews made me give this place a try and my experience will have me returning. In and out very quickly. I don't leave a lot of reviews but felt motivated to do so this time as this was super simple, fast and the attendant Derek was very professional and efficient. Thumbs up!
10/20/23 I had my car serviced this morning at 9:15 am at the Chapman highway Knoxville Tennessee location This is a very quick and efficient place to take your vehicle. They describe every detail as they go. One thing that impressed me the most is the gentleman brought me the air filter showed me that it was clean and that I did not need a new filter. Most places would have said your air filter ... More
10/20/23 I had my car serviced this morning at 9:15 am at the Chapman highway Knoxville Tennessee location This is a very quick and efficient place to take your vehicle. They describe every detail as they go. One thing that impressed me the most is the gentleman brought me the air filter showed me that it was clean and that I did not need a new filter. Most places would have said your air filter needs changing without ever showing you the old filter this really impressed me. Less
First time coming here for an oil change and John was absolutely amazing! He was very friendly and knowledgeable about everything I needed and his service was very fast. Was in and out in a flash! Definitely will be coming back for future oil changes and anything else I'll need!
I appreciate Jake for changing my oil
Fantastic Service!! Fantastic gentleman that changed oil & filter!! Great price!! They won’t try to sell you things you don’t need, very honest!!
I what to say that I was very pleased with my first visit at costa oil changing place on Herlong in rock hill on getting my oil changed Brandon, Jake,and Derrick made sure that I understand what I needed and even told me about special that was going on that day so to friends and family and anyone out their costa oil change on herlong in rock hill ,sc that's the place to go if you are looking fo... More
I what to say that I was very pleased with my first visit at costa oil changing place on Herlong in rock hill on getting my oil changed Brandon, Jake,and Derrick made sure that I understand what I needed and even told me about special that was going on that day so to friends and family and anyone out their costa oil change on herlong in rock hill ,sc that's the place to go if you are looking for a very professional place to get your oil changed and having a great result stop in and give those guys some good support cause I can't wait to visit again. Thank You!!!!!! Less
Best service in town!! I always get my oil changed here. I suggest going here
The Best in Worcester than you could ever imagine. Will treat you like your mom. They are the best guys ever in town. Please check them out.
10/10 they are the best .
Great service at a fantastic price. And, I didn’t have to wait in big long line. I’ll be back.
Jake and Derek were super nice and efficient!! Thanks! My car drives much better now!!
Jake was awesome!! Friendly and quick and very professional.
This place is nice and workers to. I like this place because they work very fast
John & Jake were amazing!!
Great job done very professional n doesn't take long. Takes guys!!!
Go checkout Jacob and John friendly knowledgeable and helpful! Thanks so much
Great service I recommend all my friends to this oil change place
Quick and easy! John did a great job.
Another great experience getting my oil changed....Jake and John teamed up and got me in and out quickly. They balance professionalism with a friendly hometown feel. They're very thorough....I got my 5th punch on my Costa Card....That gives me a free oil change next time in.....Thank you Costa....Keep up the good work....and you'll continue to have my business....!!
The guys in Charlotte on Independence Blvd were great! Quick and efficient, so easy I just pulled in and they took care of me!
Appreciate Jake for telling me what was need at the time of my visit!!!
Jake was such a great help while assisting me with my oil change and also by giving me information about the better product that should be used for my car.
I got my oil change at COSTA oil in rock Hill, and the gentleman that helped me explain everything to me about my oil service, such a nice guy his name is Jake, thanks again Jake!
John change our oil, headlight, and air filter all for a great price! He answer all my husband's questions and we were out in 15 min! Excellent service! We will return
Excellent, fast service. General manager was friendly and trustworthy about recommendations for my car and oil change. Will be back for regular servicing.
John and Jake were very professional and went above what they needed do. While Jake changed the oil, John noticed there was too much air in the tires and fixed it without us asking. We will be back!
The staff is very friendly and courteous. They also get you in and out quickly.
Lee and Rick were very prompt and professional got my service for a lifetime ❤️
John works hard and fast, he's a great tech. I take my truck and my wife's car here. Good prices also.
This was my first time at this establishment and the oil change was quick and simple. I was helped by Jake and he was very kind, courteous, and explained everything to me. The price was exactly as expected and I did not feel pressured to buy anything extra. Certainly a good experience overall!
Jake Was Very Nice And Understanding. He Also Had The Answers To Other Car Related Questions That I Had. His Demenor Was Welcoming..I Will Be Back Here For My Next Oil Change..Thanks Again Jake..
Fast and good service. They didn’t try to up-sell you.
John was absolutely amazing. This team is fast, synchronized and more than capable of handling any vehicle. The bay is a little intimidating for me to pull into-he was kind and patient while guiding me in despite the fact I had my eyes closed🫣 Just kidding, I don't want to run over my favorite technicians. He even helped me find a part that a local dealership has had on back order for months! De... More
John was absolutely amazing. This team is fast, synchronized and more than capable of handling any vehicle. The bay is a little intimidating for me to pull into-he was kind and patient while guiding me in despite the fact I had my eyes closed🫣 Just kidding, I don't want to run over my favorite technicians. He even helped me find a part that a local dealership has had on back order for months! Definitely worth the drive from across the county. Less
Had an oil change today. I usually dread it but these guys were fast, professional and thorough. They answered a few questions I had and got right on it! Will definitely be going back!!! And they also gave me a first time visit coupon which helped me out alot.
Came in from outta town, these guys are amazing… they did a great job and were super friendly and kept me laughing. is 3 hours to far to drive for my next oil change? Cuz I wish I was closer, then I would defiantly use them again. They even hooked my kids up with cookies when we left. Thank you again! service truly was top notch.
Great customer service and quick.
I was in what I would say was one of my worst moods ever when I went to take my parent's car in for an oil change. I wanted to get in and out and on to do a thousand different things that day. These guys were great. Quick, efficient. Not pushy, or upselling, and they seemed truly honest. The man in charge was kind and had me smiling and laughing by the time I was leaving, which I really didn't th... More
I was in what I would say was one of my worst moods ever when I went to take my parent's car in for an oil change. I wanted to get in and out and on to do a thousand different things that day. These guys were great. Quick, efficient. Not pushy, or upselling, and they seemed truly honest. The man in charge was kind and had me smiling and laughing by the time I was leaving, which I really didn't think was possible on that particular day. Less
It was quick, they putted clear oil to my 2013 Hyundai Sonata. I like their service and their prices. The oil change cost me $30.14
Great service and QUICK service
Recommended!!
Excalibur service. Pleasure doing business with John and Conner.
John was super friendly and nice. Under 10 minute oil change. Would recommend for anyone in the area, great price awesome customer service!
Great service!!!
I've stopped several times lately for an oil change. Nobody is minding the store...only a sign saying "closed for lunch" on the door. Is this business closed? Doesn't seem to be a very good way to operate. At least provide some info as to when someone will return. My time is valuable...capice? Don't let the size of this place deter you. They only have one bay for oil changes but the 3 man crew w... More
I've stopped several times lately for an oil change. Nobody is minding the store...only a sign saying "closed for lunch" on the door. Is this business closed? Doesn't seem to be a very good way to operate. At least provide some info as to when someone will return. My time is valuable...capice? Don't let the size of this place deter you. They only have one bay for oil changes but the 3 man crew was right on it, and I was out the door in less than 10 minutes. The price was right, too...$40 for a full synthetic service!! They gave me some great advice as per adding Lucas Heavy Duty Oil Stabilizer when the next service rills around, saying it will improve performance, engine life and gas mileage. Great customer service all around at a great price. What's not to love? Highly recommended! Less
Very professional and curtious Good people Will use them again
Fast, affordable and friendly service!
Today was one of the BEST oil change I've had in over 20 years. Connor has the BEST customer service I've experienced in a very long time. He answered all of my questions over the phone and upon my arrival. He also explained everything to me that was about to take place. Connor introduced me to Jon the (gm) and another young man I think his name was "TC" please forgive me if not. I highly recomme... More
Today was one of the BEST oil change I've had in over 20 years. Connor has the BEST customer service I've experienced in a very long time. He answered all of my questions over the phone and upon my arrival. He also explained everything to me that was about to take place. Connor introduced me to Jon the (gm) and another young man I think his name was "TC" please forgive me if not. I highly recommend them to my family and friends! You guys rock! Keep up the great work! I'll see you the next time! Be Blessed! Denise F Less
GREAT CUSTOMER SERVICE, PRICES AND FAST OIL CHANGE!!! JOHN AND CONNER WERE EXCEPTIONALLY PROFESSIONAL, PLEASANT AND POSITIVE!!! I truly enjoyed their business and will encourage others to render their services! KEEP UP THE GREAT WORK & THANK YOU FOR ALL YOU DO!!! 😄
Fast , efficient and quality service !! Conner has fantastic customer service and technical skills. Definitely recommend!
This is a review of the carwash only as I have not had an oil change at Costa Oil. I did ask and $45 for a Dino change sounds about right but $85 for synthetic is way too high....cost difference is not that much now. I always do my own oil changes in both my 1997 Toyota 4Runner and 2004 Nissan 350Z. They cost me about $32-38 for the materials.but that is SYNTHETIC...so again $45 is decent they h... More
This is a review of the carwash only as I have not had an oil change at Costa Oil. I did ask and $45 for a Dino change sounds about right but $85 for synthetic is way too high....cost difference is not that much now. I always do my own oil changes in both my 1997 Toyota 4Runner and 2004 Nissan 350Z. They cost me about $32-38 for the materials.but that is SYNTHETIC...so again $45 is decent they have to make a profit but $85 is a no go. But back to the carwash.... was just there about 3:15pm 3/27/23 (White 4Runner). I put $2.50 in thinking I'd have a minute or two extra. Water would not come on so told the attendant and he nicely told me to go to the next bay and he would turn it on as there must be smthg wrong with one I was using? I did so and they checked out the first bay I was in. Told me " Sir, it's $3.00 that's why it wouldn't come on." Ok .....I have never seen a $3.00 do it yourself carwash.....never seen a $2.50? Going rate is still $1.50 with a few at $2.00???? To make it worse the water was BOTH low volume and low pressure. I went through two cycles $6.00 and had to bring my car home to finish rinsing it??? I have never gone through two cycles anywhere without doing tires and wax also???? THEY ARE KILLING IT PROFIT WISE ON THE CARWASH......YOU WILL GO BROKE WASHING YOUR CAR HERE!! DONT DO IT! For $9-10 you can sit in your car and go through automatic car wash at most places???!!! Knowing they are gouging this bad on the carwash, I would be very hesitant to trust the oil change side of the business. I dont trust many as it is because most either over or under fill the oil. Disappointing...seemed like this place was getting great reviews on FB. The oil change place in my wife's hometown (Laurens,SC) is $35 plus free carwash. Think I'll keep getting her oil changed there on her 2016 Escape. Less
Definitely a place I will return to in the future. Derrick and John were super nice and helpful with it being my 1st time there. It took less than 10 minutes to get in and out, and for a great price!
I just left from there to get my oil changed. Awesome service and reasonable prices. Honest and they don't charge u an arm and a leg for an oil change. A lot better than take 5, more like they take forever. I'll be coming here from now on.
It was fast and all you had to do is sit in the car and wait
Very nice and helpful guys!
Thanks Derek l got there at 3:30 they where finish by 3:40 I think...it was so quick wonderful customer service I will be going back...
Fast and great service, great customer service. Definitely going back.
Quick , friendly and affordable. Will be returning.
I had ten minutes to get my oil changed and he delivered and checked my tires. Good, fast, quality service, and great prices. The only place I will go!!
Great service, John and Derek were very personable and helpful. I didn’t know what type of filter was on my car, before even knowing if they had the right one John was under my car looking. I appreciate that. I Highly recommend this place!
Derrick had excellent customer service.
Employees were very friendly, quick service and a great deal.
Derrick helped me well
If you need oil change this is the place to come, Derek was so polite and quick. I would recommend!
Highly recommend. Very professional and polite crew to this woman.
John was very pleasant and informative. I have always used take 5 oil, but this will be my new oil change place, and not only that the location is very convenient to where i live.
John went above and beyond with his customer service. He saw something that could have caused a really big problem and he took care of it for me. Thanks for the excellent customer service.
Friendly and fast.
I experienced excellent customer service from Derrick. I intend to be a loyal customer
These guys did a quick and professional oil change and were friendly to boot.
John did a great job on my oil change and even checked out another concern I had with my car. Definitely recommend!
Absolutely fantastic deal on my oil change...and as if that wasn't enough all by itself, the service provided by John and Derrick was top notch. They were friendly, efficient, and professional. 😊
Very good service I will definitely be back.
The young men were professional and polite. I will be bringing my vehicle's here to get them serviced.
They were excellent! Went the extra mile when they didn't have my filter l, and I couldn't come back the next day. He went and picked one up, and got me taken care of! Friendly and kind, 100 percent recommend coming here for services!
Received great service here from the “new guy” as well as the familiar face who had waited on me before. Besides the oil change they also suggested a couple other things that I should get checked out under the hood. I would recommend Costa Oil for your oil change. Thanks guys!
Very convenient! Their service was really good and fast! John was very accommodating, professional and friendly at the same time. I would def go back there again. Highly recommended! 😊
Fantastic,quick service from Derrick and John. No waiting. In and out in less than 10 minutes. Half the cost of another quick oil change place in town. Will definitely be going back. Highly recommend them.
Customer service was great, my questions were answered, and my oil was changed within 10 min!
I have been going to this location for years and service has always been great under the different managements. If anything is wrong with your car that they can tell they definitely will let you know. Their services are very reasonable and they move promptly. Go to get your oil change here. They won't let you down.
Faster than Take 5!!! Great service!!
Good, thorough and quick service. Professional attitude, friendly smile. Serviced my 2000 Dodge Ram 1500.
Great job. Was fast and even did an engine flush for me.
Great Service! John was very helpful! Will definitely be back!
Very professional and affordable.
John and his service tech took great care of me from the moment i pulled up, offered cheap prices and finished the job quickly all while i stayed in my car. Highly recommend
Great customer service and fast service!
Darrick and Jonathan were like the flash. So fast I couldnt even finish my tweet! Definitely 100/5 stars.
Great customer service. In and out service. Even got a Healthcare worker discount. Would def recommend to anyone in a hurry but wanting it done correctly. Will be back for my next oil change.
I've got my oil changed here twice and they have been very courteous and fast and done a great job a million times better than five below..
This was my great experience with this service center's young manager Mr.John who really impressed me with his honest opinion while diagnosing my engine. He pointed to the right problem and suggested the right thing to do. I was amazed. I asked him about the charges but he kept repeating "nothing" but wanted me to return if needed any other service in any of my cars and wanted to recommend this p... More
This was my great experience with this service center's young manager Mr.John who really impressed me with his honest opinion while diagnosing my engine. He pointed to the right problem and suggested the right thing to do. I was amazed. I asked him about the charges but he kept repeating "nothing" but wanted me to return if needed any other service in any of my cars and wanted to recommend this place to friends as his only award. He will grow exponentially because of his honesty and dedication. I highly recommend. God bless him. Less
Good speedy service
Great service and gave me a good discount for being a Veteran.
Jake was friendly, personable, and knowledgeable. The oil change and vehicle check was clean and fast. Good servicing company!
Quick service. Showed me the full line on my dipstick once complete. Friendly service techs
Excellent experience! Went on a whim because we were pressed for time and super impressed with the all around level of service. The guys were kind and professional and prices were great. Will definitely be back.
Fantastic customer service at the Herlong location. I stopped by while on a visit home to see my parents and my car presented some unique problems (stripped bolts, etc). John was my mechanic and went above and beyond to completely fix a problem that he could have just put a bandaid on. Mike and Mark made sure that I was informed of what was going on the whole time, and made sure to communicate cl... More
Fantastic customer service at the Herlong location. I stopped by while on a visit home to see my parents and my car presented some unique problems (stripped bolts, etc). John was my mechanic and went above and beyond to completely fix a problem that he could have just put a bandaid on. Mike and Mark made sure that I was informed of what was going on the whole time, and made sure to communicate clearly through the entire process to both myself and the customers behind me (my car held up the line while I was in the shop). Very impressed by the team and the way they do businesses. I’ll be coming back in the future. Thanks guys! Less